Best Businesses in Texas

Arrived right on time, wore masks, took time to diagnose and locate the issue, provided quote. I will use them again. Proper communication, quick appointment time.  Overall great service

Otis and his crew were the only ones out if six local electricians to call me back. They not only were able to get me in the next day, but they arrived ahead of schedule. Otis kept me updated on the price during the process and always thoroughly explained what the issues were. We will 100% call him again and thoroughly recommend him and his crew!

Grounded was the most responsive, affordable, and quickest when we needed a panel replaced.  Highly recommend!

Eric came out promptly to provide an estimate and determined we can go with a different solution for the problem. He was extremely friendly, prompt and informative. Recommended based on honesty alone. Much appreciated, Eric!

I was very fortunate to have same day service with Jack.  He had repaired and replaced a lighting fixture in our master bedroom closet.  Prior to coming to the house, he had made a recommendation for the best fixture when he purchased at Lowes.

No job is too big or small for him.  Very personable, showed up promptly within the time window and very efficient in his work.  Well done!  I will be using him for all my future electrical needs.

Called this morning. They gave me a price to do an inspection of the panel. Said they'd be by tonight.  Good thing I wasted my time waiting for no one to show or call.

This post was misplaced, as it was posted to the wrong location.

Prior to the day of upgrade the business was 5 stars. Upgrade day they moved to a 3 - lack of communication between their employees and contacting Center Point. - CP came to the home at 3 to turn on the lights but Mr E wasn't done yet. So CP left. Mr E supposedly called CP at 5pm to finish the work, and told us CP could be out by 7pm. Long story short, CP never got the call Mr E left the house at 5pm with a family of 8 sitting outside in 100 temps/humidity and mosquitoes- with 2 family members having special medical conditions. CP stated they could be out by 7am the following day.- not good! Now I got involved and called the Mr Electric company and asked for a hotel compensation for the medical kids, they agreed. 1/2 the family stayed the night in a reasonable hotel of $70+ tax (remember Houston) and followed up by emailing the receipt to their recommended email, and I have yet to receive payment. - so I drop to a 3 star. Now a month later, my electric box is popping breakers. I reached out via the website as calling is a hassle, but I will tomorrow during business hours. Mr. Electric could respond to email inquiries via the internet form on their page. They want to sell their services, but once you use them they could care less about keeping their customers. I am not happy with their business, and I have reached out via website, now I have moved on via Facebook. This matter has become personal to the fact that their work could lead to a home fire and as of now if the investigation proves the fire was electrical this Mr. Electric in Katy will be sued. But that is why they get 1.5 stars, I really should give .5

Owner
Shijo T.

Owner
5/18/2020 - Hi Angela, I had previously responded via direct message, but did not receive an answer. Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns. Houston has several Mr.Electric business units (think of them as individual stores). I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by a different Mr.Electric franchise: who have a separate Yelp page of their own. I called the other business unit on your behalf to ensure they received your feedback the same day. It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly. Again - sorry to hear of your concerns and appreciate your leaving a review. Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)
10/1/2019, 6:42 AM

Shijo T.

Morning Angela,     [direct message]

Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns.

Houston has several Mr.Electric business units (think of them as individual stores).
I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by Mr.Electric of Katy: who have a separate Yelp page of their own.

I am going to call the other business unit in Katy on your behalf to ensure they receive your feedback today.
It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly.

Again - sorry to hear of your concerns and appreciate your leaving a review.
Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)

They did excellent work putting a Tesla wall charger and extending about 60 foot from main break panel so the charger where we wanted it. Great job and would use them for any electrical work, thank you!

I cannot say enough good things about Kevin (and Mercedes). The cost and quality of the work is just outstanding. I would have given 6 stars if possible. I have used Kevin numerous times and the experience is just the same. If you need electrician work done just give them a call. You'll not be disappointed.

/Kenneth

They completed the work, but way overcharged. Had a Master Electrician come and they gave me a much lower price for even more work than previously quoted by Mr. Sparky.  The work they did was good, just overpriced.

I was in dire need of help removing the socket part of the bulb from a recessed lighting fixture. Johnny responded to my initial call and I told him of my predicament. I told him that I had another appointment in the afternoon but he was able to come within the hour which was great! He was prompt and professional. I wouldn't hesitate to call them again.

We hired David to put a dog door in our metal door. He arrived on time and did a fantastic job on the installation. We will definitely use him for future projects.

3 words ! Fast response, good prices and professionalism.
Thanks for your job it was amazing . We will use Tae The Electrician on all of our electric projects .

Brandon Guidry was awesome!  We were flooded in Hurricane Harvey and had someone who had experience with electrical wiring but was not licensed fix our electrical issues.  He was so kind and compassionate.  We had one room where no outlets worked and he was able to trouble-shoot and fix the problem.  Great personality and professional.  Reasonable prices. Amazingly quick response. Thanks, Brandon.

My AC was not blowing cool air and making a horrible noise in the attic. Contacted Abacus and they sent a technician out the very next day. The tech was on time, professional and efficient in the troubleshooting. He had identified the issue to a bad motor, cage and capacitor within the unit.
 He came back with the itemized list of needed repair parts, and since my unit is over 14 years old, they are hard to come by totaling 2k (without labor).  My other option was a brand-new system for 6K or 12K.
I thanked him and paid the service fee, took his itemized list and searched the internet.
 I found all the parts including a contactor that was not part of the original quote for less than $400.00  
I immediacy called there office and terminated any service agreement with them.

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