Best Businesses in Texas

I routinely try to support local area businesses. I gave Mr. Electric a try with an electrical issue and was not disappointed. I experienced a quick response, professional service and competitive pricing. Will use again!

Otis and his crew were the only ones out if six local electricians to call me back. They not only were able to get me in the next day, but they arrived ahead of schedule. Otis kept me updated on the price during the process and always thoroughly explained what the issues were. We will 100% call him again and thoroughly recommend him and his crew!

I was having some issues with some electrical outlets & switches.  As a new homeowner with no prior history of hiring an electrician decided to reach out to Grounded to see if they would be able to help fix my electrical issues.  Pete and his partner Nick weren't just on time for my scheduled appointment, they were 15 min. EARLY!  Both were extremely professional and knowledgeable.  They diagnosed my problems rather quickly and remedied the situation just as fast.  However the most impactful thing their service provided to me was not the 5 out of 5 star job they provided to me on this day but for the stress I will no longer have for any future electrical issues because now I know exactly who to call, Grounded!

WW

Eric came out promptly to provide an estimate and determined we can go with a different solution for the problem. He was extremely friendly, prompt and informative. Recommended based on honesty alone. Much appreciated, Eric!

The electrician was very knowledgeable. I was happy with his work. He was prompt, came out the same day. Issues all over the house were addressed. Happier now of some safety assurance.

I called this company for a quote and the man who answered was short with me on the phone.  He did not at all seem interested in helping me.  I will be looking for another electrical company.

This post was misplaced, as it was posted to the wrong location.

Prior to the day of upgrade the business was 5 stars. Upgrade day they moved to a 3 - lack of communication between their employees and contacting Center Point. - CP came to the home at 3 to turn on the lights but Mr E wasn't done yet. So CP left. Mr E supposedly called CP at 5pm to finish the work, and told us CP could be out by 7pm. Long story short, CP never got the call Mr E left the house at 5pm with a family of 8 sitting outside in 100 temps/humidity and mosquitoes- with 2 family members having special medical conditions. CP stated they could be out by 7am the following day.- not good! Now I got involved and called the Mr Electric company and asked for a hotel compensation for the medical kids, they agreed. 1/2 the family stayed the night in a reasonable hotel of $70+ tax (remember Houston) and followed up by emailing the receipt to their recommended email, and I have yet to receive payment. - so I drop to a 3 star. Now a month later, my electric box is popping breakers. I reached out via the website as calling is a hassle, but I will tomorrow during business hours. Mr. Electric could respond to email inquiries via the internet form on their page. They want to sell their services, but once you use them they could care less about keeping their customers. I am not happy with their business, and I have reached out via website, now I have moved on via Facebook. This matter has become personal to the fact that their work could lead to a home fire and as of now if the investigation proves the fire was electrical this Mr. Electric in Katy will be sued. But that is why they get 1.5 stars, I really should give .5

Owner
Shijo T.

Owner
5/18/2020 - Hi Angela, I had previously responded via direct message, but did not receive an answer. Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns. Houston has several Mr.Electric business units (think of them as individual stores). I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by a different Mr.Electric franchise: who have a separate Yelp page of their own. I called the other business unit on your behalf to ensure they received your feedback the same day. It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly. Again - sorry to hear of your concerns and appreciate your leaving a review. Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)
10/1/2019, 6:42 AM

Shijo T.

Morning Angela,     [direct message]

Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns.

Houston has several Mr.Electric business units (think of them as individual stores).
I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by Mr.Electric of Katy: who have a separate Yelp page of their own.

I am going to call the other business unit in Katy on your behalf to ensure they receive your feedback today.
It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly.

Again - sorry to hear of your concerns and appreciate your leaving a review.
Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)

They installed a Tesla Wall Charger in my house. Work was done promptly and very clean. I am very happy with both the price and quality.

Never use them
They messed up light installation and charged about 4 k
They never respond back
Multiple phone calls to talk to guy who did it or the owner with no response
Have to involve legal help to make them respond

Had a small job to install two light fixtures in my bathroom and asked them to come out to the house and give me a price and install.  They gave me a 4 hour window from 8:00 AM to 12:00 PM and you guessed it . . . . they missed their window.  Called back numerous times and got nothing but the run around.  They wanted to move the install to later in the afternoon. Not reliable and not customer focused.  There are other Electricians out there.

Johnny sent his electrician to my house to reconnect my generator at the transfer switch the day before the rain (Harvey) to fix what another electrician had left disconnected. Johnny showed up himself to check in on the job being done and assured me that the generator was again wired correctly.
We had 3 outages during Harvey, but had power since Johnny took care of us. I can't sing his praises enough for what he did.

We hired David to put a dog door in our metal door. He arrived on time and did a fantastic job on the installation. We will definitely use him for future projects.

3 words ! Fast response, good prices and professionalism.
Thanks for your job it was amazing . We will use Tae The Electrician on all of our electric projects .

Awesome experience yesterday with Mr Electric..   Electrician Brandon was swift and strategic on finding the problem.  He the executed the issues very swift.  His  style of communicating was professional, but felt like I was speaking to a old friend..   FACTS MY GO TO PLACE FOR LIFE.  PS the prices were very reasonable considering our pandemic..

I read the reviews and decided to give them a chance due to the 24/7 service. Our ac went out during the night Sunday so I called at 5am Monday to setup an appointment and they gave a window between 8-10am which was ok with me I understand it is their busiest time of the year. At 7:30 my pregnant wife was at home waiting and she asked me to home because it was already getting to hot for her. When I got home Mike (service tech) from Abacus contacted saying he would be there around 8am. He arrived on time and did his assessment, he came to me with the information in the photo, basically saying he could fix what he thought was wrong with it but couldn't tell me for certain that the unit would work that was $4k quote. He then explained that he air conditioner was old which I knew and it would be best to replace it. He then told me my ac options the first one being $25,000 and then the last one being $12,000 with two or three in between dropping in price about $5k each time. I talked it over with my wife and decided to call her brother who worked in the hvac industry. He said those quotes seemed high and he would come look at it soon. We told Mike we would think it over I paid the $50 service and he left. While waiting for my brother in law I called a few other places all of which quoted me from $5k to $7200 for an entirely new unit!!! My brother in law drives two hours from where he lives to check the unit and he replaced the capacitor ($30) because he had one on his truck. He unit fired up and works great. I understand they are operating a business and they make money from customers, but I feel as though they should focus on good service and honesty versus trying to up-sell and turning customers off and making them write these reviews potentially costing them business. My advice get a few other quotes from a few businesses before making a huge decision and wasting large amounts of money.

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