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I left work early to be home to meet with a technician for a scheduled appointment.  30 minutes after scheduled appointment, I called this company and I was I told I would get a call back with an ETA.  Never received a call back and no one ever showed up to give me an estimate.

Very satisfied! I was referred from a friend in the neighborhood that used a pro master electric for their whole rewire in their home and they were satisfied. I used a pro master electric to install LED lights around my home that lights up my yard at night and later on used them to change my breaker panel! This is my go to electric company !!!

Thank you Grounded for helping my mom. The job was done fast and accurate.
Will be call again soon!!!

Eric came out promptly to provide an estimate and determined we can go with a different solution for the problem. He was extremely friendly, prompt and informative. Recommended based on honesty alone. Much appreciated, Eric!

I was very fortunate to have same day service with Jack.  He had repaired and replaced a lighting fixture in our master bedroom closet.  Prior to coming to the house, he had made a recommendation for the best fixture when he purchased at Lowes.

No job is too big or small for him.  Very personable, showed up promptly within the time window and very efficient in his work.  Well done!  I will be using him for all my future electrical needs.

Job well done.   Had partial electric outage on home.  Electrician showed within an hour.   Was very prudent to define issue without question of which in turn was a Centerpoint issue.   Professional and price was fair.   Definitely recommend and will call again if need be.

Thanks!

This post was misplaced, as it was posted to the wrong location.

Prior to the day of upgrade the business was 5 stars. Upgrade day they moved to a 3 - lack of communication between their employees and contacting Center Point. - CP came to the home at 3 to turn on the lights but Mr E wasn't done yet. So CP left. Mr E supposedly called CP at 5pm to finish the work, and told us CP could be out by 7pm. Long story short, CP never got the call Mr E left the house at 5pm with a family of 8 sitting outside in 100 temps/humidity and mosquitoes- with 2 family members having special medical conditions. CP stated they could be out by 7am the following day.- not good! Now I got involved and called the Mr Electric company and asked for a hotel compensation for the medical kids, they agreed. 1/2 the family stayed the night in a reasonable hotel of $70+ tax (remember Houston) and followed up by emailing the receipt to their recommended email, and I have yet to receive payment. - so I drop to a 3 star. Now a month later, my electric box is popping breakers. I reached out via the website as calling is a hassle, but I will tomorrow during business hours. Mr. Electric could respond to email inquiries via the internet form on their page. They want to sell their services, but once you use them they could care less about keeping their customers. I am not happy with their business, and I have reached out via website, now I have moved on via Facebook. This matter has become personal to the fact that their work could lead to a home fire and as of now if the investigation proves the fire was electrical this Mr. Electric in Katy will be sued. But that is why they get 1.5 stars, I really should give .5

Owner
Shijo T.

Owner
5/18/2020 - Hi Angela, I had previously responded via direct message, but did not receive an answer. Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns. Houston has several Mr.Electric business units (think of them as individual stores). I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by a different Mr.Electric franchise: who have a separate Yelp page of their own. I called the other business unit on your behalf to ensure they received your feedback the same day. It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly. Again - sorry to hear of your concerns and appreciate your leaving a review. Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)
10/1/2019, 6:42 AM

Shijo T.

Morning Angela,     [direct message]

Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns.

Houston has several Mr.Electric business units (think of them as individual stores).
I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by Mr.Electric of Katy: who have a separate Yelp page of their own.

I am going to call the other business unit in Katy on your behalf to ensure they receive your feedback today.
It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly.

Again - sorry to hear of your concerns and appreciate your leaving a review.
Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)

They installed a Tesla Wall Charger in my house. Work was done promptly and very clean. I am very happy with both the price and quality.

The owner made it over in a really timely manner and was able to identify and remedied the problem very quickly. Definitely would recommend/call again.

We used Mr Sparky to do several jobs at our house. They changed out one chandelier and replaced it with a can light, replaced another chandelier with a new fixture, installed timer on exterior lights, new exhaust fan in master bath, etc. The guys were professional, on time, clean and did the work in a timely manner. I will definitely use them for any future jobs.

Everything about my experience was positive. Quick responses. Best prices. Quality work. I hope I never need another electrical repair, but if I do, they will get my business again.

I would recommend David for any household handyman need. He is extremely professional and very punctual. His rates are very reasonable and he is very upfront with any issues with the work needed to be completed. He is very knowledgeable about various household issues experienced by homeowners daily. He has all the tools needed to complete plumbing, electrical, painting, metal or wooden door installation, floors, tile, etc. He is just a call away and its NEW YEARS EVE... NO EXTRA COST FOR HOLIDAY!

Excellent work. Traced a hard to find problem and gave a good price. Easy to communicate with, prompt, takes time to explain. Masks and boot covers. Respectful of property and owner. All in all a terrific service and will be contracting for more overhaul.

Very hard to contact, never called back after finally talking to someone. The guy who came was very professional and knowledgeable (the reason for a star). I wanted the accept the deal, but they start to send me to others people and when finally someone picked up the phone they hang up on me. I will not recommend those guys never to my friends.

I have a clogged kitchen drain. Got a quote for 560 dollar to unclogged. Their guys might be great but charging 2-3 times the going rate is way too high. So I had to pay the 50 dollar service fee to not accept the work. What a time wasted.

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