Best Businesses in Texas

Used him for the first time today and all I can say is that he is GREAT! He is very honest and very friendly, and explained everything he was doing before he did it. He answered any questions that I had and answered and explained them. Definitely use him if you are in the area.

Very helpful when came out to resolve plumbing blockage. Both men courteous and professional.  I would definitely use them again!

Very professional. Fast service. Respectful and courteous.Just as expected. Definitely will use again for any repair or emergency.
Highly recommended. First time I needed a plumbing service.

My bathroom was flooding over the holiday weekend and the owner of mercy plumbing came over within 30 minutes of calling. Fixed the base of the toilet and replaced a part in an hour. Very friendly and trustworthy experience.

The part that was replaced was faulty and my toilet continued to drain (at least without flooding) and they sent someone to replace it free of charge. Overall great experience.

Every time we've called, we get a fair price, quick service, great work. Paul the Plumber is our go-to for our plumbing needs / projects.

Dave came out on New Year's Eve, showed up at the proposed time, installed a new propane water heater, hauled away the old one, provided quick, high quality work, friendly, informative service at a good price. Definitely a 5 star experience.

This is a sad case of poor business practices.  Repipe specialists of Harris County is a sub company of Joe Nettles Plumbing.  Steven Nettles has told me many times that Nettles Plumbing would take care of my problem but they have not. I thought these guys did a good job at first but over 2 years later they haven't finished the job.  I paid Steven Nettles $600 to repair the holes they made in the walls as a result of repiping.  He sent a guy from Nettles Plumbing to the house who ripped me off for about $300.  So that's $900 I'm in the hole.  I've tried to be understanding for over 2 years (nearly 3 years).  I thought he was dealing with some personal issues and I wanted to give him time.  I've called Steven repeatedly.  He promises to do the job but never follows through.  Essentially, he stole about $900 from me.  Very sad Steve Nettles is allowed to continue doing business.

They came out and fixed my pipes after this winter storm in a little more then 24 hours after calling when most plumbing places have a 3-4 week wait! Very friendly staff and service, will definitely recommend to everyone I know and will most definitely use them again.
SParra

These guys are great! I have been a member of yelp for years and have never felt compelled to review anyone until today. They have helped us on several occasions and I have always been so impressed with their professionalism. They are all such nice guys and I truly trust their work!

Can't say enough good things about these guys. Called this morning about a septic grease trap that was clogged on the drain field. The lady that answered the phone was very helpful and they came out right away.

The two gentlemen that came to do the work knew exactly how to fix the problem and had it fixed in less than 30 minutes, including digging up the tank.

Couldn't ask for better service. If you need a plumber call these guys. They do honest work at a great price. That's a hard thing to find these days.

referral through home advisor.

Arrived on time, looked at scope of work, left, said would contact me with written estimate.

Someone called that night and when told to please call next day as I was already in bed, hung up.

Haven't heard from them since.

Not impressed.

I have used this company for years. They are fair with their cost and do not try and rob you blind. I highly recommend this company.

JimBoys are the best. They came out for a nasty emergency deep clog root on our house this evening and had our drain unclogged in record time for an extremely reasonable price. They were very friendly as well, and walked us through the process as it was happening. Best plumber experience I've ever had. Can't recommend them highly enough

Great plumbing company. Found our problems and fixed them. Easy to work with and less expensive than the rooter kinda guys.

I believe that they are price gouging.  Had a small project and received an estimate that was way too high and clearly not representative of the work needed to be performed.  Nearly a $100/LF for 23 LF of plastic 1 gas line.  Absolutely now way I would use or recommend this company.

Sorry excuse for a business!!  We were on schedule for service two days in a row at the same appointment time (6PM) and they never came.  Mind you they are a 24hr business.  The first scheduled evening they calked and left a message at 5:09 saying they couldn't come (less than a hour from the time they were to be at our home), and asked that we call and reschedule.  We did...for the following day.  This time no one called or showed up.  Again, sad excuse for a business.  It is probably a blessing in disguise, because if this is the way they do no potential customers, we don't want any part.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the next morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

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