Best Businesses in Texas

Mason is my go to plumber for my home and apartment that I own.  At my apartment I had a clogged AC drain, and Mason was the only plumber that came out that was correctly able to diagnose the issue.  Whenever I have a plumbing issue I always call Mason to get his opinion.  He is very honest and always willing to help.  I highly recommend his services.

Very good communication. On time and finished in less than an hour. Washer drain plugged, backing up into bathtub. Guys were very courteous and friendly. Cost $275. which I expected it to be about that. Will definitely call on them in the further.

Used Plumbing Systems of Conroe for the first time and they couldn't be any better. They came out to unblock a drain on a Saturday and it did unblock and the service charges were very reasonable.
On Sunday afternoon noon we noticed the water wasn't moving very quickly so I called to let them know and they said they would send someone out ASAP. I told them it wasn't necessary that it could wait until Monday. The Office Manager said she rather take care of now and someone would be at our home within the hour and they were.
The problem was taken care of at no charge.
We recommend Plumbing Systems very highly!

Well, I was pretty hopeful based on the reviews that I was getting someone good, but not so much.  I set up an appointment for him to come by the next day @2pm.  2:20 the next day rolls around and no word.  Called twice, he answers having no clue what I was talking about.  Then tells me he can't make it out due to a family issue and said he wouldn't be back for 5 days.  OK, I understand...stuff happens.  But did you have to hang up on me when I started to tell you that I would need someone sooner.  That was rude as shit.  Meanwhile, I took off work so that I could get this taken care of so I can hopefully get my wife and 2 kids back in our house after spending 5 nights in a hotel.  Thanks dude.  Way to stay professional.

Excellent service and some good advice too. I could not be more pleased and I wish Paul and Deborah all the best.

I found DPS Plumbing on Yelp and called them to check a pipe leak in the attic.  Dave was quick to respond and mentioned his hourly rate was $75 per hour.  I agreed and had Dave come out the next day to assess the damage.

Unfortunately, the ceiling sheetrock collapsed overnight from the water accumulation, but the good thing was the attic was now exposed for Dave to easily see the leak.  Dave arrived right before 9am and gave an estimate of $623, which was 6 hours of labor totaling $450 and $173 in materials.  I thought the estimate was high (he first wrote 5 hours but crossed it out and changed it to 6 hours).  And his estimate didn't include replacing the ceiling sheetrock afterwards.  When I asked Dave if it would really take 6 hours to repair since he could see the leak easily and didn't have to hunt around for the leak, he said yes 6 hours.  Since all that water was starting to soak the carpet and furniture, I decided to just get it done and agreed to the estimate.

Dave started at 9am and finished around 12 noon.  After he was done, I asked if it would still cost $623 since it only took 3 hours instead of 6 hours.  He said it's still $623.  I paid it and reminded myself to never call him again or recommend him to friends & neighbors.

Btw, Dave used about 8 feet of AquaPex tubing to replace the bad section of leaking galvanized pipe.  I checked afterwards and AquaPex costs around $50 for a large 100 feet coil.  I don't see how he could justify charging $173 for 8 feet of AquaPex tubing and some pipe fittings.

In summary, Dave was responsive and able to complete the repair, but way overcharged on both labor and materials.  I understand there's overhead to run a business (licenses, insurance, gas, etc).  But to charge 6 hours of labor for a job that was completed in 3 hours, plus $173 for materials that cost $30-$40 at most, that just seems wrong and bad for the business reputation.

Photo attached showing before and after repairs.  Also photo of the estimate that became the final invoice.

I have used Joe Ed Nettles Plumbing Co over the years and have recently needed to have some repairs to my bathtub connecting drain pipes and shower.  Joe Ed came out gave me a very reasonable estimate and personally handled the job --- Highly recommend

Called This plumbing company they immediately sent a plumber, Doug out. That lady that answered the phone was very honest and took care of the problem immediately. Great service and reasonable prices. Would highly recommend. Thanks

I had a great experience. They came the same day I called though they had to do some juggling. Taylor Gunn checked every pipe/drain. Excellent service. Very professional staff

This family owned business has a friendly attitude, fast service and fair prices. They were easy to get in contact with, and were very upfront from the first call. They helped me come up with a solution to my problem, and saved me from spending thousands of dollars that I didn't need to. A scope of work was discussed, and to my pleasure there were no nasty surprises which would have cost more time and money. I would not hesitate to call them again for any work I may need in the future.

We have used this company for about 3 times already. Twice for a  clogged sink and once for a leaking sprinkler in the garden. They are very friendly, helpful and accommodating. I felt that they just charged me right for their service. Their scheduling person is also great, trying to squeeze our request always within the day. Today, we called because our water heater was not starting. At first they said they had a full schedule today but after a few minutes called us back and said they can come in the afternoon. When they came, the guy looked at our water heater, and restarted it in less than 3 minutes. It was a super easy fix, but unfortunately, my husband and I could not figure it out. So I thought he would still charge us a minimal fee just for the trouble of coming up to our house. To my amazement, he said not to worry about it! I was so happy because I really thought we were gonna spend a fortune to actually replace the water heater.  Thank you for not ripping us off! This group of people is awesome!

Honesty is everything!  We purchased a home and have been working on it over the past few months.  We suddenly lost hot water and called Noble.  Justin came out within an hour.  He was friendly, knowledgeable and was able to diagnose and fix our problem quickly and simply.  He very easily could have taken advantage of us and had us replace our water heater.  Instead, he fixed the problem and made recommendations for our system.  We highly recommend and will absolutely use Noble should we have any issues in the future.

The person I spoke with, not sure if he is the owner or not, was rude and unprofessional.

Great plumbing company. Found our problems and fixed them. Easy to work with and less expensive than the rooter kinda guys.

BEST plumber in the area. Great responsiveness, accurate problem diagnosis the first visit, prompt return with the right parts to complete the repair. Bruce was our technician - knowledgeable, friendly and the ultimate professional. Thanks!  Pleasure doing business with this company.

Sorry excuse for a business!!  We were on schedule for service two days in a row at the same appointment time (6PM) and they never came.  Mind you they are a 24hr business.  The first scheduled evening they calked and left a message at 5:09 saying they couldn't come (less than a hour from the time they were to be at our home), and asked that we call and reschedule.  We did...for the following day.  This time no one called or showed up.  Again, sad excuse for a business.  It is probably a blessing in disguise, because if this is the way they do no potential customers, we don't want any part.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the next morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

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