Best Businesses in Texas

I had another issue while installing a new faucet and called Mason's for help. Not only did Mason solve the problem, but he taught me how to troubleshoot and repair the issue in the future. Mason was friendly and polite and gave me a great deal since I was a return customer. I highly recommend Mason's for any plumbing issue you might have.

I called them at about 9 am and they had technicians at my house by 11:30! Reasonable rates and very polite young men. I couldn't be more satisfied.

Conroe plumbing was very fast showed up same day right away answered the phone after hours total 5 star experience

If you like dealing with incompetent people call them. The guy that came out quoted me $375.  I said that's too much. He said how about $275?  I reluctantly agreed but then got him to change the pee trap and check some other things for no extra charge. Very nice young man but I think he's been taught to see what you think the customer will pay which is why they won't give a quote over the phone.  
I started to write him a check he said we don't take checks. I said well they should have told me that when I set up the appointment. He ended up taking the check.
That was the middle of May.
I called several times to extremely incompetent office workers to find out why they hadn't cashed my check. No one knew. Was told the owners wife would call me. She did and assured me she had my check and would go to the bank the next week.  That was the first part of June.
The owner called me September 25 to say he had just found my check in the back of his desk and wanted to know if it was still good to cash.
I hung up on him!

If anyone needs plumbing services this company is fantastic!! Our tankless water heater broke (yes only 2 years old) and they worked with the company to get a warranty replacement and are installing it. I had the job quoted through various companies and they are significantly cheaper and very upfront about the charges. It is a family owned and run company. Exceptional customer service and were so compassionate!!!

Dave is awesome! We got married a few weeks ago and took a few days off to road trip up the coast, only to return back home to the most disgusting backed-up bathtub situation... trust me, if you can see your new husband trying to plunge a handheld drain snake through standing butthole water a mere 5 days after getting hitched, you can make it through anything!

After 1.5 days of failed DIY plumbing attempts, we read the rave reviews for DPS, saw that they were located down the road from us in the mountains, and gave them a call. A very nice lady answered and said Dave would call us back within 15min. It was late afternoon, but he said he could swing by the following day around the same time, and he was true to his word! He and Tristan (Trystan?) showed up, got straight to business in the 95-degree heat, and unplugged our main line through the septic tank + removed the roots causing the blockage (a common problem, I found out) and had us right as (beautifully clear, fecal-free) rain within the hour for a very reasonable price.

Will DEFINITELY save ourselves the DIY hassle and leave plumbing to the professionals in the future, and Dave & Co. are wonderfully professional. Highly recommend them for any of your mountain house plumbing needs!

This is a sad case of poor business practices.  Repipe specialists of Harris County is a sub company of Joe Nettles Plumbing.  Steven Nettles has told me many times that Nettles Plumbing would take care of my problem but they have not. I thought these guys did a good job at first but over 2 years later they haven't finished the job.  I paid Steven Nettles $600 to repair the holes they made in the walls as a result of repiping.  He sent a guy from Nettles Plumbing to the house who ripped me off for about $300.  So that's $900 I'm in the hole.  I've tried to be understanding for over 2 years (nearly 3 years).  I thought he was dealing with some personal issues and I wanted to give him time.  I've called Steven repeatedly.  He promises to do the job but never follows through.  Essentially, he stole about $900 from me.  Very sad Steve Nettles is allowed to continue doing business.

They came out and fixed my pipes after this winter storm in a little more then 24 hours after calling when most plumbing places have a 3-4 week wait! Very friendly staff and service, will definitely recommend to everyone I know and will most definitely use them again.
SParra

These guys are great! I have been a member of yelp for years and have never felt compelled to review anyone until today. They have helped us on several occasions and I have always been so impressed with their professionalism. They are all such nice guys and I truly trust their work!

This family owned business has a friendly attitude, fast service and fair prices. They were easy to get in contact with, and were very upfront from the first call. They helped me come up with a solution to my problem, and saved me from spending thousands of dollars that I didn't need to. A scope of work was discussed, and to my pleasure there were no nasty surprises which would have cost more time and money. I would not hesitate to call them again for any work I may need in the future.

JJ came quickly and solved my problem. Very nice and efficient. I will use them again.
Katherine Anderson
Pearland

Honesty is everything!  We purchased a home and have been working on it over the past few months.  We suddenly lost hot water and called Noble.  Justin came out within an hour.  He was friendly, knowledgeable and was able to diagnose and fix our problem quickly and simply.  He very easily could have taken advantage of us and had us replace our water heater.  Instead, he fixed the problem and made recommendations for our system.  We highly recommend and will absolutely use Noble should we have any issues in the future.

The person I spoke with, not sure if he is the owner or not, was rude and unprofessional.

Great plumbing company. Found our problems and fixed them. Easy to work with and less expensive than the rooter kinda guys.

BEST plumber in the area. Great responsiveness, accurate problem diagnosis the first visit, prompt return with the right parts to complete the repair. Bruce was our technician - knowledgeable, friendly and the ultimate professional. Thanks!  Pleasure doing business with this company.

Sorry excuse for a business!!  We were on schedule for service two days in a row at the same appointment time (6PM) and they never came.  Mind you they are a 24hr business.  The first scheduled evening they calked and left a message at 5:09 saying they couldn't come (less than a hour from the time they were to be at our home), and asked that we call and reschedule.  We did...for the following day.  This time no one called or showed up.  Again, sad excuse for a business.  It is probably a blessing in disguise, because if this is the way they do no potential customers, we don't want any part.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the next morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

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