Best Businesses in Texas

I had another issue while installing a new faucet and called Mason's for help. Not only did Mason solve the problem, but he taught me how to troubleshoot and repair the issue in the future. Mason was friendly and polite and gave me a great deal since I was a return customer. I highly recommend Mason's for any plumbing issue you might have.

So far so good. Discovered--along with half of Galveston--that I had a burst pipe. At 5:30 PM. City Water Department shut off the main line.

Called my regular plumber, but he's relocated. Contacted the name he gave me, but he was booked for a month. Called plumbers with good Yelp ratings, got nothing but full voice mails or call in the morning messages.

Called Quality and a real live human answered... And he was an actual plumber named Terry, actually fixing something for someone (at 6:30 PM). Took my info and said they'd get here tomorrow, and try to get here in the morning.

The next day I was told I'm #8 on the list and they should get here that day. The jobs were more involved than expected and I got bumped to Friday AM (by then it became clear that this was a Galveston- wide calamity, and the demand for plumbers was insane!).

My plumber called mid-morning to say he was enroute, and took care of two split outdoor pipes in a couple of hours. He even reattached the bird netting attached under the deck!

They answered, they showed up, they fixed everything... For a new client, in the midst of a disaster.

Quality will be my plumber from here on out!

Very professional. Fast service. Respectful and courteous.Just as expected. Definitely will use again for any repair or emergency.
Highly recommended. First time I needed a plumbing service.

I have finally found a trustworthy plumber, one that doesn't try to up-sell you on needless aspects of the repair. John is honest and fair, and give you the straight skinny on the job at hand. HIGHLY RECOMMENDED.

Why 5 stars? Because I'm not sure this experience could have been easier.

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The faucet for our kitchen sink had been giving coming a part from the base and not easily threading back in. We temporarily fixed it once, and then after that failed, we literally had it held up with duct tape for two weeks while we were too busy to even call someone out to deal with it.

Eventually, enough was enough and we needed to not have our kitchen sink held together by duct tape anymore. My wife did a little neighborhood Facebook page research and mentioned that a lot of people had success with Paul The Plumber. I gave them a call and got an appointment scheduled.

My wife purchased a new faucet, in case our current one was beyond repair, but that ended up being moot. The plumber was at our house for maybe 12 total minutes, which includes him taking my credit card for the service charge. He very quickly knew how to fix the problem and it's been great ever since.

Something else that was nice was that we were told the plumber would arrive between 3-4pm, and I got a text that he was on the way, scheduled for a 3pm arrival. I went sent real-time tracking of his location so I knew exactly when he'd be arriving, which was really convenient.

So our experience was 5-stars across the board and we will definitely call these guys again next time we have an issue.

Dave is amazing at what he does. He responded back within the hr to every phone message I left. It turns out I had to have the entire system under my house redone. He quoted me about 1/2 the price of the other two plumbers I had take a look.  Because of that I decided to use him to do the job. After he was finished he said it took shorter than expected so he was going to charge me less than he quoted! I never could have expected that. From start to finish DPS was legit. I highly recommend using them.

Excellent service! Both sinks in my master bath were stopped up.  I called this morning and they were able to fit me in this afternoon. They arrived after a heads up call that they were on their way, diagnosed the problem promptly and had my drains running within the hour!  The fees were reasonable and the two gentlemen who came were professional and courteous. I would definitely recommend them!

They came out and fixed my pipes after this winter storm in a little more then 24 hours after calling when most plumbing places have a 3-4 week wait! Very friendly staff and service, will definitely recommend to everyone I know and will most definitely use them again.
SParra

They were great to deal with. Scheduled the job, was there when promised, gave a quote before starting, fixed the problem at the quoted price. They were a pleasure and I recommend highly.

Excellent job finding leak on my property.,they are not only great a5vwhat they do. They are great to laugh and talk to.

JJ came quickly and solved my problem. Very nice and efficient. I will use them again.
Katherine Anderson
Pearland

We needed our whole 2 story house re-piped and I called several plumbing companies.  This has been an ongoing problem for about four years now and we had the pipes patched but it did not solve the total problem created by galvanized piping.
Noble was one of the four plumbing companies we contacted and although they were not the cheapest, they were by far the most open and explained the whole process to us, offered to get us someone to do the sheet rock repair and told us how much time we would need.  Others quoted more time and no mention of clean up, warranty or guarantee, etc.  
We were very glad we went with with Noble because they did a beautiful job, were done in 2 days and unlike two other companies we have had replacement of pipes done with, they were fabulous on clean up, everything worked like it should and our water pressure was much better.  They go the extra mile, and are coming back to add some additional plumbing we want done.  Very impressed with Jeremy and his team.  We cannot thank them enough and we will be more than happy to recommend them to everyone we know.  Thank you Jeremy and Noble plumbing for doing such a wonderful job, I can rest much easier knowing we won't have anymore problems with pin whole leaks that create problems in the ceilings, walls and floors.

The person I spoke with, not sure if he is the owner or not, was rude and unprofessional.

The plumbing work was excellent for  extensive repairs after the Texas freeze.  But the charges were for two  master plumbers and actually there  was only a master plumber and a  plumbers helper working.  This was way too much.  I needed an invioce  wih a listing of parts used and labor to submit for my home owners  insurance.  The company would not provide anything other than a single  line each for parts and labor and not on a company letterhead. Because  of this - I was not able to recover from my insurance.

Great experience this morning with Show Plumbing. Rod and another guy (can't remember his name) were friendly, knowledgable and efficient. They quickly fixed work that had been installed incorrectly by a contractor. Will definitely use them again in he future!

Sorry excuse for a business!!  We were on schedule for service two days in a row at the same appointment time (6PM) and they never came.  Mind you they are a 24hr business.  The first scheduled evening they calked and left a message at 5:09 saying they couldn't come (less than a hour from the time they were to be at our home), and asked that we call and reschedule.  We did...for the following day.  This time no one called or showed up.  Again, sad excuse for a business.  It is probably a blessing in disguise, because if this is the way they do no potential customers, we don't want any part.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the next morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

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