Best Businesses in Texas

I had another issue while installing a new faucet and called Mason's for help. Not only did Mason solve the problem, but he taught me how to troubleshoot and repair the issue in the future. Mason was friendly and polite and gave me a great deal since I was a return customer. I highly recommend Mason's for any plumbing issue you might have.

Did a really good job - the guys were really nice and very willing to explain their work. Only 4 stars because they forgot about the 9:30am appointment and I had to call - he had misplaced the paperwork - very busy down here with all the leaks and probably because I had called the week before (I should have called the day before to confirm - I will next time).

The master plumber showed up an hour late for the diagnostic visit. I had to go out to the property twice. They got the job done the next day, Which was very good. But did not replace the water heater with the same size. I had no time to ask them to switch it so I got to pay for the bigger one.  They did not send an invoice, but called for payment by phone a few days after the service.  I gave them my credit card number and asked for an invoice.  The next day the owner called asking why I had not paid. Apparently he was not in communication with his staff.  I still had not received an invoice. The new water heater has a warranty. I had to call them back to ask about it because they told me nothing. The owner acted as if I should have known to get the serial number and call the manufacture for Warranty information. Then he asked for my recorded call times to his tech and secretary from my phone because he did not know what his staff was doing. Not organized at all! Thankfully the inspection went well except for the water spot on the drywall from where the tech drained the old water heater. I get to go out and paint it  now!           UPDATE on 8/7. I finally got the invoices on 8/5. The first one did not have a credit card processing fee. The next one did and it was a huge $88! The owner indicated he would not remove this fee even though he added it AFTER the original invoice was created.
 
I do not recommend this service provider!

Called this morning due to my sink backing up, regardless of Liquid Plumber and snaking it.  Service was within 5 hours, the plumber was over for about 90 minutes, tested twice after resolving issue to ensure it was fixed, cleaned up, was very polite.  We are very pleased with the service we received.

Why 5 stars? Because I'm not sure this experience could have been easier.

  ---   ---   ---

The faucet for our kitchen sink had been giving coming a part from the base and not easily threading back in. We temporarily fixed it once, and then after that failed, we literally had it held up with duct tape for two weeks while we were too busy to even call someone out to deal with it.

Eventually, enough was enough and we needed to not have our kitchen sink held together by duct tape anymore. My wife did a little neighborhood Facebook page research and mentioned that a lot of people had success with Paul The Plumber. I gave them a call and got an appointment scheduled.

My wife purchased a new faucet, in case our current one was beyond repair, but that ended up being moot. The plumber was at our house for maybe 12 total minutes, which includes him taking my credit card for the service charge. He very quickly knew how to fix the problem and it's been great ever since.

Something else that was nice was that we were told the plumber would arrive between 3-4pm, and I got a text that he was on the way, scheduled for a 3pm arrival. I went sent real-time tracking of his location so I knew exactly when he'd be arriving, which was really convenient.

So our experience was 5-stars across the board and we will definitely call these guys again next time we have an issue.

Dave is the man!  I was lucky enough to catch him before his move to Texas. I called one afternoon and spoke with someone who took my info and said Dave would give me a call within 15 minutes. He did indeed and must have sensed my frustration with what had become known as the plumbing twilight zone at my house.  I was stoked he agreed to come to the next day and take a look.  He showed up AND was on time (I live up off of Alba road so it's not easy to find) He was great about explaining things to me and tried for a few hours to figure out why the washer was backing up into the tub... along with a few other things that didn't make any sense to me whatsoever. It was late, so Dave had to resign despite not figuring out the issue. My tub is a weird design, and everything is tough to access, etc. There was no question he tried everything he could. He apologized and said there was no charge (!!) He gave me a few other plumbers to call and wished me luck.  

The next day he texted me to ask if I'd be home Saturday morning. He had been thinking about my set up and had a few more ideas. I could tell it was bugging him and he wanted to get to the bottom of the issue. LOVE that in a person!!  Saturday morning, Dave shows up (on time again) and conquers it.  

Dave is very kind, respectful of your house/property and a true master at what he does. He's also a crazy wealth of information. I was literally following him around with a pad of paper and pen writing stuff down (and he didn't mind lol). My only regret is finding him 13 years too late! Texas you lucked out!

Let me start with the nightmare story when I tried to use another plumbing company.  

I called John Moore because water would stop coming out when I would turn the faucet to 'hot' in a shower/tub of a secondary bedroom in my home. First thing that came to mind was to call John Moore. Why? Because of the darn TV commercial. A 'gentleman' showed up, and wouldn't even touch anything.  He was so arrogant and wouldn't even want to turn the water on giving me the look like he knew what was wrong without doing anything. I had to explain and physically show him what the problem was. Without making a move he told me I would have to spend at least $2800 to repair it and that he would have to go through the bedroom's sheet rock to the tub which would mean I would have to call someone else to repair the sheet rock. I immediately dismissed him and told him I would have to live without hot water in that bedroom. Think twice before calling John Moore, as appealing as the commercial may be. Total rip off.

Months later, another plumbing company was recommended. I called them and Zach came and gave me a free estimate.  At a later date,  Zach sent Luis and Rene to my rescue in a matter of 30 minutes tops they completed the work and charged me $236.93. I even told them about another issue with the connector to my dryer and they repaired for me at no extra charge.  There was no destroying of any walls involved and they simply had to replace the shower cartridge.

I have many other needs and I will be calling them very soon.  They are the best.

THANKS JOE ED NETTLES!!!

Called This plumbing company they immediately sent a plumber, Doug out. That lady that answered the phone was very honest and took care of the problem immediately. Great service and reasonable prices. Would highly recommend. Thanks

These guys are great! I have been a member of yelp for years and have never felt compelled to review anyone until today. They have helped us on several occasions and I have always been so impressed with their professionalism. They are all such nice guys and I truly trust their work!

This family owned business has a friendly attitude, fast service and fair prices. They were easy to get in contact with, and were very upfront from the first call. They helped me come up with a solution to my problem, and saved me from spending thousands of dollars that I didn't need to. A scope of work was discussed, and to my pleasure there were no nasty surprises which would have cost more time and money. I would not hesitate to call them again for any work I may need in the future.

JJ came quickly and solved my problem. Very nice and efficient. I will use them again.
Katherine Anderson
Pearland

We needed our whole 2 story house re-piped and I called several plumbing companies.  This has been an ongoing problem for about four years now and we had the pipes patched but it did not solve the total problem created by galvanized piping.
Noble was one of the four plumbing companies we contacted and although they were not the cheapest, they were by far the most open and explained the whole process to us, offered to get us someone to do the sheet rock repair and told us how much time we would need.  Others quoted more time and no mention of clean up, warranty or guarantee, etc.  
We were very glad we went with with Noble because they did a beautiful job, were done in 2 days and unlike two other companies we have had replacement of pipes done with, they were fabulous on clean up, everything worked like it should and our water pressure was much better.  They go the extra mile, and are coming back to add some additional plumbing we want done.  Very impressed with Jeremy and his team.  We cannot thank them enough and we will be more than happy to recommend them to everyone we know.  Thank you Jeremy and Noble plumbing for doing such a wonderful job, I can rest much easier knowing we won't have anymore problems with pin whole leaks that create problems in the ceilings, walls and floors.

JimBoys are the best. They came out for a nasty emergency deep clog root on our house this evening and had our drain unclogged in record time for an extremely reasonable price. They were very friendly as well, and walked us through the process as it was happening. Best plumber experience I've ever had. Can't recommend them highly enough

Great plumbing company. Found our problems and fixed them. Easy to work with and less expensive than the rooter kinda guys.

We called Show Plumbing to repair two Bradford White water heaters (4 years old).  Janet was very nice and professional.  The technician Rod was also very nice and professional.  Janet explained to me the $35 trip charge to come to my house for an estimate.  But when Rod said he was going to pick up the parts and come back and install the parts, there was an additional $150 for picking up the parts.  I understand he would have to spend time and gas money to pick up the parts, but I wish I had been told about the fees for picking up the parts.  The additional fees would make Show Plumbing quite a bit more expensive than other companies.  I had to just pay Show Plumbing $35 trip charge and asked another company who would do the repairs for the same price without the extra fees for picking up parts (they said they would pick up the parts on the way to my house after hearing a description of the heater problem).  Lessons learned for me: ask what would happen if the technician does not have the parts and any fees for picking up the parts.

Sorry excuse for a business!!  We were on schedule for service two days in a row at the same appointment time (6PM) and they never came.  Mind you they are a 24hr business.  The first scheduled evening they calked and left a message at 5:09 saying they couldn't come (less than a hour from the time they were to be at our home), and asked that we call and reschedule.  We did...for the following day.  This time no one called or showed up.  Again, sad excuse for a business.  It is probably a blessing in disguise, because if this is the way they do no potential customers, we don't want any part.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the next morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php