Best Businesses in Texas

I had another issue while installing a new faucet and called Mason's for help. Not only did Mason solve the problem, but he taught me how to troubleshoot and repair the issue in the future. Mason was friendly and polite and gave me a great deal since I was a return customer. I highly recommend Mason's for any plumbing issue you might have.

Did a really good job - the guys were really nice and very willing to explain their work. Only 4 stars because they forgot about the 9:30am appointment and I had to call - he had misplaced the paperwork - very busy down here with all the leaks and probably because I had called the week before (I should have called the day before to confirm - I will next time).

The master plumber showed up an hour late for the diagnostic visit. I had to go out to the property twice. They got the job done the next day, Which was very good. But did not replace the water heater with the same size. I had no time to ask them to switch it so I got to pay for the bigger one.  They did not send an invoice, but called for payment by phone a few days after the service.  I gave them my credit card number and asked for an invoice.  The next day the owner called asking why I had not paid. Apparently he was not in communication with his staff.  I still had not received an invoice. The new water heater has a warranty. I had to call them back to ask about it because they told me nothing. The owner acted as if I should have known to get the serial number and call the manufacture for Warranty information. Then he asked for my recorded call times to his tech and secretary from my phone because he did not know what his staff was doing. Not organized at all! Thankfully the inspection went well except for the water spot on the drywall from where the tech drained the old water heater. I get to go out and paint it  now!           UPDATE on 8/7. I finally got the invoices on 8/5. The first one did not have a credit card processing fee. The next one did and it was a huge $88! The owner indicated he would not remove this fee even though he added it AFTER the original invoice was created.
 
I do not recommend this service provider!

Could not be happier with this company. This is a family business and John, the owner, is first class all the way. He was here on a Friday even though they were extremely busy and repaired my sink and clog in no time. He also gave me tips on how to keep it clean moving forward. They were reliable, honest and professional. Highly recommend.

Paul is a pro. A++ service even under high demand.

We were among the 1000s of houses with water damage because of frozen/burst pipes during the feb 2021 winter storm. All plumbers booked out... Finally, it was our turn. Paul said they were exhausted with many tough jobs. Ours was 6 leaks, 2 hard to get to.

It was immediately obvious that Paul is an experienced professional. Got the job done. Wouldn't quit even after hours of exhausting attic work. He and assistant JB were courteous the entire time and cleaned up nicely.

Will hire again.

Had a back upped main drain...,,,thought it must be roots....Dave and company showed up on time....spent 30 mins trying to unclog it...brought up a handful of roots.....told me some options....left without charging me for the visit....if an when i get the whole thing fixed..i will call Dave...

Very highly recommended!!! These folks truly know what they are doing. Extremely competent and professional. I had called a dozen of plumbers and these guys aren't out there to scam. Their prices are quite reasonable. It is always very easy to make appointments and they will be at my place promptly! I am a repeat customer. As a real estate broker, Joe Nettles will always be my go-to plumber. In fact, I just referred them out to my seller client in Bellaire to have their sewage removed for demolition purpose. They did the job without any delays. They love to show me the entire repair process. Nothing to hide. Straight to the point. They always answer all my questions/concerns. Please don't hesitate to give them a call if you have any plumbing issues.

They came out and fixed my pipes after this winter storm in a little more then 24 hours after calling when most plumbing places have a 3-4 week wait! Very friendly staff and service, will definitely recommend to everyone I know and will most definitely use them again.
SParra

We had a water leak coming from underground.  Taylor and Marco came out and repaired a cracked PVC T from the well.  They were professional and timely.  Repair was completed within a two hours.  I also had Taylor give me a price to repipe our old farmhouse with Pex pipe, which I am having them do.

Plumb Level staff is very nice and professional.  The guys who come do the work are the same.  I recommend Plumb Level for your plumbing needs.

This family owned business has a friendly attitude, fast service and fair prices. They were easy to get in contact with, and were very upfront from the first call. They helped me come up with a solution to my problem, and saved me from spending thousands of dollars that I didn't need to. A scope of work was discussed, and to my pleasure there were no nasty surprises which would have cost more time and money. I would not hesitate to call them again for any work I may need in the future.

We found them on Yelp and were trying to support our local Pearland franchise. We made an appointment through their service today on a Saturday at 8:30am and they told us we would see them at 3pm.  We had an outside leak and had to turn off all the water within the house. They called me at 1:45pm to abruptly tell me my appointment was cancelled and I could have Monday afternoon. I told them this was unacceptable since I made the appointment first thing in the morning and they were canceling just over an hour before the technician was supposed to be AT my house. I also told her that people making appointments on Saturdays were usually in emergency situations.  She called me ten minutes later to say she was trying to work something out.  I told her it was too late; I already made an 8am appointment with Select Choice Plumbers on Monday and we were going to stay with family. Mark, the manager, called to apologize and say he was going to train his phone service better and could try to work me in between 4pm-5pm. I thanked him for calling, his apology, but I will not pay you money after you have called me to cancel the appointment YOU made.  You only get one chance to make a first impression and unfortunately this was a poor representation of their professionalism and customer service.

Noble Plumbing is definitely a five Star rating. When they make an appointment with you they keep it as close as they possibly can. I would have no problem recommending them to anyone.

The person I spoke with, not sure if he is the owner or not, was rude and unprofessional.

Great plumbing company. Found our problems and fixed them. Easy to work with and less expensive than the rooter kinda guys.

I believe that they are price gouging.  Had a small project and received an estimate that was way too high and clearly not representative of the work needed to be performed.  Nearly a $100/LF for 23 LF of plastic 1 gas line.  Absolutely now way I would use or recommend this company.

Sorry excuse for a business!!  We were on schedule for service two days in a row at the same appointment time (6PM) and they never came.  Mind you they are a 24hr business.  The first scheduled evening they calked and left a message at 5:09 saying they couldn't come (less than a hour from the time they were to be at our home), and asked that we call and reschedule.  We did...for the following day.  This time no one called or showed up.  Again, sad excuse for a business.  It is probably a blessing in disguise, because if this is the way they do no potential customers, we don't want any part.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the next morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

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