Description
We specialize in sewer video inspection, Hydro jetting, drain cleaning, Roof Drain repairs, Sump pump replacement, garbage disposal replacement, waterline repair and replacement, sewer line repair and replacement, hot water tank repair and replacement, gas line repair and replacement. We also specialized in plumbing such as bathroom, kitchen and tub faucet repair and replacements, tub waste & overflow replacements, water meter installations, gas line installations, Sub-metering, inside plumbing repairs like repairing or replacing sink lines, tub and toilet lines, repairing or replacing stack lines, repairing or replacing washer drain lines, repairing or replacing sump pump lines.
HISTORY
Established in 1998.
As a division of the Ohio Drain Master, Drain Master employs only the best, most qualified, and most dedicated plumbing contractors in the state. Our family-owned and operated plumbing company has been in operation since 1995. Our high standards of performance and even higher goals of constant 100% customer satisfaction has set us apart from any competition for almost two decades now, and we look forward to only widening that gap. Learning about us and our sewer line specialists servicing the Columbus, OH area is sure to convince you Drain Master is the plumbing company for you! Our team of sewer system and water line experts is comprised of the hardest working professionals in the industry. Our transparent form of open communication is one of our proudest aspects to our customer service and care. We talk with all new customers about the extent of the damage to their drainage system or sewer lines that they are facing and just how we will go about repairing, replacing, or improving.
ABOUT BUSINESS OWNER
Drain Master, your family-owned and operated plumbing company in Columbus, OH, has licensed plumbing contractors and certified drain cleaning specialists ready for your call! Whether you are a homeowner or commercial property owner, we have all had clogged drains, leaks or flooding. As we are local to the Columbus metro area, our team of qualified plumbers are more than a little acquainted with the plumbing structure of Columbus. Our professional plumbing technicians are prepared day and night to provide the citizens of Columbus and many of its surrounding cities and towns with the best and most accurate plumbing solutions available!
SERVICES
Faucet Installation, Bathtub & Shower Installation, Drain Installation, Faucet Repair, Gas Line Services, Pipe Repair, Sewer Services, Sink Repair, Toilet Repair, Water Heater Repair, Drain Cleaning , Bathtub & Shower Repair, Emergency Services, Garbage Disposal Repair, Pipe Installation, Leak Detection, Sink Installation, Toilet Installation, Water Heater Installation, ,
Reviews
Doc D.
03/08/2018 12:00:00 SA
Friendly on the phone, got a fast appointment, and Eric and Dillon did a great job making sure we were happy with the work that had been done. I couldn't be happier with the work or the price. If you're looking for a company to use, look no further!
Amazing! We had two plumbers walk away from our drain problem. Our 1950's home has equally old plumbing and we were having back-ups in our kitchen and toilets. Drainmaster/Dillon came out the day we called and when he needed help Charlie, the owner, came out to assist. The drains were cleared, we got a great education on our home, and they will get referrals from me. I'm a Realtor and I have posted my highest recommendation on a private facebook group for my Central Ohio colleagues.
Dawn F.
04/05/2021 12:00:00 SA
I called late morning and was told they had a time available that same afternoon. They scheduled a 2 hour window and within the first 15 minutes of that time frame an employee called and said someone would be out within a half hour. Tina showed up on time. She was very confident and reassuring about our issue and has it resolved quickly. Very reasonable prices. We will be using them again. I definitely recommend them.
Had a great experience. Fast prompt service. Technician (Eric) was very thorough and polite. Pricing was the cheapest around. This will be the only company I call. And I would recommend them to any and everyone.
I called this company because I needed a faucet replaced, they were quick in getting the quote, they also were late both the times they showed up to my house and they didn't bother to inform you that they were running late. Then when the faucet was replaced in the bathtub, I noticed that the caulking was already cracking so I called them, and they have been ignoring my calls and not showing up twice as they promised. They charged my a $195 for this and I am getting frustrated because I can't even get a hold of anyone.
Drainmasters is the most knowledgeable and professional company in Columbus. We had a huge sewer line issue and Charlie rectified the problem promptly and efficiently along with his expert staff. Tina the office manager coordinated the work appropriately. Russell and his sons, Ridge and Ryan, along with their associate Tom diagnosed and used state of the art technology in TRENCHLESS sewer repair and lined our entire main line without ruining our yard. The job was efficient, professional, clean and time sensitive. I highly recommend this outfit for jetting, descaling, and repair of any plumbing lines. We are so happy to have them as a future resource.
Receptionist is horrible to work with (unprofessional, unreliable, etc). I had countless issues with her trying to schedule drain work at my home for 3-4 days straight. Workers forgot appropriate equipment, never showed, showed late, etc all because she couldn't communicate with them correctly. The actual plumbers who came to fix my drain were absolutely wonderful though. I had a tough situation that was difficult to troubleshoot but they were dedicated and stayed until the problem was fixed.
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