Greenpoint Sewer & Drain

The work was done in timely manner. The work was thorough, no mess was left behind.  The sewer is good
The price was right for my budget.  I am very pleased would use them again
L Reese

I contacted Anthony about a gas pipe inspection I needed for my condo and he was very quick to respond. He explained the Local Law 152 inspection process and told me what was involved. He was willing to send someone out first thing Monday morning to give me an estimate which I appreciated very much. I couldn't use him but was very impressed with the reviews I read on Yelp and told him I was actually looking forward to hiring him in the future! Even though it's not something many people would admit to, lol.

Highly recommend! They worked hard to schedule an appointment despite their busy schedule and my own limited availability. Their tech arrived when promised, quickly diagnosed the problem then resolved it with minimal hassle, for a very reasonable price at the lowest end of their estimate. Their tech fully cleaned up before leaving. Absolutely top marks across the board!

Victor arrived within the hour of my call.  He was efficient, quick, and got the job done!  I highly recommend them!!!!!!

Best plumbers ever. Thank you so much Victor! I had no hot water and it was due to the water supply line not feeding into the tank

I had 2 plumbers come in and said it was a bigger issue and a building issue, victor came in and was able to find the issue within 15 mins! He noticed it was a check valve issue and was able to remove it and now my hot water is running!

Prior to calling them - I had another plumber come in and charged me for his work without even fixing the problem. Please do yourself the favor and call these guys they're knowledgeable and honest! Victor was awesome!

Quick friendly professional- took care of a seeer backup in the kick of time. Office was professional plumber was great and explained everything. Recommend.

My kitchen sink was clogged bad, water would not go down and needed a plumber asap.   Called, left a message and Jimmy returned my call at a reasonable time frame.  Explained my situation, he quoted me a good price that was better than the competition.  I want to add, that I sent another plumbing company on his way due to customer service skills the day before.  
718-S&D came within the hour and was on point.  Service was excellent and would highly recommend! No need to call anyone else.

I rarely give reviews but I felt 718 Sewer&Drain deserved it.

Immediately on my first phone call they were concerned about my problem and about me not having to waste money on a service I don't need.  Then Victor came out and spent twice as much time cleaning and troubleshooting as anyone else ever has and at a faaarrr better price.  I highly recommend them!!!! And will be using them for all of my plumbing projects.

Used them for a shower-drain declog.  Fairly easy to schedule and responsive.  Able to do a COI.  Competitive pricing.

Victor was fast, friendly and efficient on the actual drain declogging.

I recommend them.

With these recent very heavy rains my backyard drain was moving incredibly slow and needed professional attention. I initially contacted 49.99 drain service and had a terrible customer service experience over the phone and will never use them again. I then contacted Roto Rooter and they came to my house looked at the drain and gave me a price of $385 plus tax!!!! I said no thanks! I turned to yelp and found so many glowing reviews about original
718. I  called  them after 9 am today (Saturday). Michael the owner answered. He asked me about my problem and quoted me a price of 100 dollars! He sent someone over that morning after 11 am!!! Incredibly competent and polite technician took care of my problem! Thank you for polite, efficient, swift and affordable service!!!  I will definitely use again and recommend to my neighbors as well!!

Had another company come to clear a clogged main sewer line and after running 60 feet of cable it still was clogged. Told me I needed high pressure flush to clear years of sludge that acculturated.
Price offered $1200 and I was like WTH and he could not do it that day. I decided to call the original 718 sewer and drain company to see if they had somebody that could help. I spoke with Jimmy on the phone although it was his day off he was quick to take a call and see if he could give us some assistance. Within three minutes I got a call back telling me a technician Victor would be there within the hour. Upon victors arrival I explained the situation with the other company what they did the first thing he did was open up the manhole cover in the street to check the main drain. Everything seems to be functioning normally there so he came in surmised the situation and said traditional snake would not be effective. He also recommended the high pressure cleaning although at half the price the other company had quoted. Still a bitter pill to swallow being a homeowner what choice do you have I put my faith in him he took care of the problem immediately courteously and  efficiently. My pipes are now clean, LOL I did not think that they took advantage rather offered immediate and sound advice to remedy this situation. I would not hesitate to recommend this company and if you get Victor consider yourself lucky.

I'm really happy with this company's work, I had a real emergency and in less than one hour everything was resolved. I know it is a little expensive but the professionalism is very difficult to find in today dates and is worth the money. They have a great combination of quality, punctuality and professionalism.

I want to thank this company for their prompt service today at my mom's house in Queens NY. The technician was very polite and he was able to clean the kitchen drain within 20 minutes when another company trayed to open the drain and was not able for over 30 minutes. I would always use your company from now on and would recommend you to all my friends.
Thank you
Arsen Janikian

Good service. They know what they are doing and they are very nice and friendly. Also gave me useful advice. price is also very fair. I am very satisfied.
Only thing to complain is that they told me they would be here around 1230pm and they arrived after 4pm. I can wait till that time, but it would be better to let me know at the beginning so I can better plan my day.
Good experience overall.

Great quick service and pricing. I left it up to my husband to call plumber for our slow draining master bath which drank no longer worked. And one day it took hours to drain and our pipes were making noise with water running for long period.

I messaged 718 on a Sunday night and got a response within an half hour that their office would call in the am. They called at 830 ( I had my phone on DND) so called back about 930 and two guys here by 1015. They were so nice and efficient. Price was lower than my estimate and even lower with cash!

I will be calling 718 for any plumbing issues (hopefully don't have any) but highly recommend!

Plumber was thorough and did a good job cleaning out the sewage. He knew what he was doing. Pricing was on par with the going rate. Would use again.

I needed to have a pipe replaced under my kitchen sink. I called several plumbing businesses. Jimmy from 718 called back within ten minutes. His techs were booked for that day, but he said if I wanted service that day, he would find a way to get one to my house. I told him it was not an emergency, and he booked an appointment for the next morning. The tech, Rich, arrived on time. He assessed the job and quoted a very reasonable price. He did the job efficiently and thoroughly. He was pleasant and answered all my questions.  I now have a place to call with confidence for any subsequent plumbing issues. Thanks again.

I called several other places for a quote and a date for service. A competitor quoted almost three times as much and could send a plumber a week later! These guys gave me a great price and sent two plumbers the next day.

I was looking to buy a condo, but the ceiling had water damage from another apartment. Two gentlemen who arrived were able to help me assess the damage and give me advice on what to ask from contractors. I recommend 10/10

Re: slow drainage

Called .. and got Timmy.  Timmy said Richie could show between 10am to 12pm the next day.. and he did at 10am ish..   Richie brought his tools of the trade (snake and etc) and fix the slow Tub/Shower drainage.   Was careful with the pipes and etc.   Under 1/2 hour to address the problem.  The fee pricing was what was quoted.  Tk goodness :).

Would use them again.

Gave me a price estimate via yelp message when I told him my clogging issue..received a text that the workers were coming shortly and in no time they were at my door.

Clogging fixed along with other tips that was much need

UNFORTUNATELY 5 months later, I had to edit my review about this company due to a worker. I contacted this business once again due to slow draining in my basement shower, usually when this happens it's due to my house trap being clogged.

Messaged the company via Yelp, Jimmy is a great guy must I add! He responded quickly and called me to set up an appointment ASAP. Justin was sent over the same day, took a look at the trap, we ran the shower and he told me that my water flow was great and there was no type of clog in the trap, advised me to plunge the shower. Justin spend no more than 15 minutes at my place and assured me that my trap was perfectly fine.

I asked him what is the charge, he replied nobody gave you a price I replied no, he hesitated and told me $100 ... $100??? For a 15minute job to tell run my shower for 10seconds??? Wow !! I then tried to get a hold of jimmy to explain but I guess he was busy and there was no answer, I messaged him via Yelp as well...I didn't want the worker standing outside in the cold and just gave him the $100.

I totally understand that time is money & gas is expensive to make that trip to evaluate the problem. But cmon $100? In September when i did have the trap blockage I was charged the same price! The workers advised me to have the trap maintained every 6 months and I was totally fine with $100 for maintenance! I really thought that I had found an honest company finally! Jimmy, returned my call and told me that if I have a blockage problem he will have a worker come free at charge. But what if I never have the problem again? I'm sorry but I court see if the guy charged me at least under $100 for a 15 minute job.

The receipt says that Justin stated there was muck in the trap .. if there was muck he should have removed the muck. There was NOTHING removed from the trap as Justin stated it was a clear and he was no blockage.