Best Businesses in New York, NY

A while back, I was in a desperate situation at the beginning of winter. I was converting from steam heat to hot water and another local plumber screwed me over, even after I ran pex throughout my house and converted my radiators at his request (he said he could only give me a day and could not get all of the work done in that time, so I did much of it). I had no heat and two small kids, ages 3 and 1. I found an advertisement for Steve in the church newsletter and called. He made it a priority to get to me quickly (I think its because he is a dad himself and would want the same for his kids). He was at my house 2-days later. He converted my furnace to hot water that day. I'll always appreciate how he made time for us during the busy season. I definitely recommend. A decent, honest person.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

STAY AWAY, SERIOUSLY TERRIBLE SERVICE!! I don't take any pleasure in writing bad reviews but the service I received from Dorwin was some of the worst I've ever experienced and I'd be remiss if I didn't warn other Yelpers in advance.

I live in Los Angeles but still own and manage a property in New York. A tenant told me that her bathtub wasn't draining so I went looking for a plumber. I found Dorwin on Yelp and the reviews were great so I gave him a call. He quoted me a price of $90 to snake the drain. That's more than I usually pay but I just wanted the job done right and in a timely fashion so I agreed. I set up a day and time for him to go by the unit that worked for my tenant.

The day arrived and he was over an hour LATE. He gets there, does something (I'm still unclear on what he did but my tenant was there and she assured me he never actually snaked the drain) and goes on his way. He calls me and tells me that it's done and I let him know I'd mail him a check. He didn't know I was in Los Angeles and for some reason it was a real issue for him that I wasn't in New York (apparently we don't all live in a  global economy). He told me it would be $150, I mentioned that he said earlier it would be $90, he doesn't bother explaining the price difference but agrees that I can pay him $90, as if he was doing me a favor by charging me the price we'd both agreed on.

My tenant called me an our later and said she'd taken a shower and there was no difference at all. I called Dorwin and told him and he refused to go back until he was paid. I have no problem paying for services rendered but I don't believe in paying for work before it's done.

I tried to work with him, it's 2014 and he is a business. If he accepted credit cards or Paypal I could pay him the same day but he needed a check. He agreed to come by again, I assured him that I would pay him. This has never been an issue with any other work I've had done in the building so I was incredibly frustrated. What business has such a problem receiving a check in the mail? He agreed to come by twice more and blew my tenant off and didn't show up because he hadn't yet been paid, even though I've explained more than once that I won't pay until the job is done. It's gotten ridiculous and needless to say I've already told him not to bother, I'll find someone else. Dorwin was unprofessional, surly, late, tried to overcharge me and didn't perform the service he was supposed to. It's important to me that things be done right the first time which is why I'd never use this service again and I'd advise others to stay away as well.

I made an appointment and I took the day off work to be home for Mike to fix a leak. He left me waiting all day! He called to say he'd be an hour late but when he didn't show up I called him again and then he said he would take ANOTHER hour to get to me.  I am disappointed I called this company. I wasted a whole day sitting home waiting for him instead of going to work and getting paid.

My hot water tank died on a Sunday.  They were the only people who would come on a Sunday.  They did a great job at a fair price.  I'd use them again

I found Jarrod on Yelp. I called him and he just happen to be finishing up a job in my area. Jarrod was at my house within 5 minutes. I called Jarrod for a clogged drain that my husband was trying to fix for over a week with no luck. Jarrod was so reasonably priced that he fixed two other issues and I also asked him to snake out my main drain while he was here. I was so frightened to call a plumber, but was so pleased with Jarrod's job and price that he will be on my speed dial. Best experience EVER with a plumber.

I was looking for a plumber to install a kitchen faucet I'd bought online. Justin was able to come the same day but after he tried installing the new faucet, discovered that it just wouldn't fit. No biggie - he drove me to the nearest Home Depot to buy a new faucet, waited patiently as I hemmed-and-hawed over several faucets, installed the one I eventually chose - and didn't charge for the extra time. Absolutely great guy - I'm keeping his number for future plumbing emergencies!

Chris is great and does great work. I keeps everything nice and clean and comes out for all emergencies and is always reliable.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Adam is highly professional and incredibly responsive.  He got the job done for my mom in a timely, efficient (and competitively priced manner) - communicating with me throughout the process.  No other plumber in the Flushing area was nearly as courteous, willing to work with a new client.  I gladly recommend him.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Water heater replacement. Quick response, more reasonable price than other responses, good work, personable.

I own an older home and my sewer system broke down on Christmas Eve. Not only did Roto-Rooter come out and diagnose the occurring problem; but set up and scheduled the renovation of my home's new sewer system. Everything went perfectly without any problems. The system replacement is now eight years old and everything is perfect. Great customer service.!

Ive been a customer since 2003. They are phenomenal. Someone is always in the office to take your calls 24/7. They respond immediately to emergency calls. Both their customer service and repair department go above and beyond to get it done. I highly  recommend them

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