Best Businesses in New York, NY

A while back, I was in a desperate situation at the beginning of winter. I was converting from steam heat to hot water and another local plumber screwed me over, even after I ran pex throughout my house and converted my radiators at his request (he said he could only give me a day and could not get all of the work done in that time, so I did much of it). I had no heat and two small kids, ages 3 and 1. I found an advertisement for Steve in the church newsletter and called. He made it a priority to get to me quickly (I think its because he is a dad himself and would want the same for his kids). He was at my house 2-days later. He converted my furnace to hot water that day. I'll always appreciate how he made time for us during the busy season. I definitely recommend. A decent, honest person.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Great service. Called on Sunday after failing to get a response from our regular plumber's emergency service and Darwin came over within the half hour and managed to clear a clog in the house mainline trap that was backing up all manner of horrific stuff into the basement. Diagnosed the situation and had everything back to normal in 20 mins. Highly recommended.

This review is long overdue.... I contacted Mike because my grandmother was having plumbing issues and likes to have things done quickly. She has anxiety issues and becomes a bit helpless during situations such as these. So I search Craigslist and came up on Mike's advertisement. Upon contacting Mike he carries a professional manner and when asked about reviews (I constantly check reviews) he forwarded me to Yelp. I read the reviews and we confirmed an appointment for that day. During his time at my grandparents home in Brooklyn, he was able to discover something was deeply clogged into the drainage. He was very comforting and caring to my grandmother (I wasn't at the appointment as I live in Manhattan) and fixed the issue. The thing with this situation that gives one of the reasons for the 5 stars is that he not only communicated the situation with my grandmother but with me on the phone as well. See there was a bit of confusion as there were some issues in the neighborhood as well but he double checked rather than just taking a tip and thank you. He went back into the house and into the basement where WAH LA th clog was unclogged. '

Second time I contacted Mike same scenario, professional and attentive. However the plumbing issue was resolved this time it was the sewage. As he couldn't take care of this issue and I have no idea about this kind of stuff he forwarded contact information to a sewage professional.

Thank you Mike...

Sent a message late at night and got a response that day. Was able to speak to Adam about my project. He came out to the house, gave us an estimate and was able to book the job within a few days.

So from time of first message to job completion I think it was under a week. The turn around was quick, the job was done well with great feedback. We will be using Adam and Eco AirFlow for our ongoing HVAC and dryer-vent maintenance. If I could give them 6 stars, I would!

Been meaning to write this review.  On Sunday, October 22, 2017, I had an emergency sewer drain clogged. I looked up companies on Yelp and found this company.  I called up and spoke to Jared.  I told him the problem, he quoted me a fair price and told me he would be at my house in 45 minutes. He came and did the job and was helpful and professional. I would definitely recommend him and his company and would use him again if I had to. Thank you again!

Justin came very quickly to repair a broken pipe and a clog under my bathroom sink. He was very professional, friendly and prompt. Came on a Sunday an hour after I called. I highly recommend his services to anyone looking for a reliable plumber.

Chris is great and does great work. I keeps everything nice and clean and comes out for all emergencies and is always reliable.

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

John Bretone and his crew are the best. They respond to calls timely and do excellent work.

I needed a new water heater and Adam was at my house within an hour to assess the situation. He was honest about what I needed and what I didn't, which is rare these days. I truly appreciate his attention to detail and his thoughtfulness while in my home. He was efficient and cleaned up afterwards. I'll definitely be using this company again and will refer them to anyone who asks me for a plumber!  Thank you, Adam!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Reliable, knowledgeable and extremely skilled.  I needed old cast iron pipes removed and replaced with newer PVC. Pappaceno Plumbing took care of it with care and ease. Would definitely recommend to others.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

Stay away from this company-very shady... over billing and just incompetent.  My payments were posted to someone else's account and was pressured to pay by credit card which I never do so i  paid twice for payments they already had received. Took 2 weeks for them to find their mistake.

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