Best Businesses in New York, NY

I recommend Steve highly! He responds within the day. My water pipes in the basement had been leaking a long time. He came out and took a look and gave me a very fair price. He explained everything and was one of the nicest guys I've met in a long time. He got to my house on time and replaced the pipes and did a wonderful job. If you want honest opinion and fair pricing Steve is the guy. He got to work immediately after he arrived and stayed with it until it was done. I couldn't be more pleased. He even called the next day to make sure everything was okay with the job. Hard to find plumbers like this now a days.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Darwin and his apprentice were punctual and thorough. They were very courteous and knowledgeable.  They made several trips to their work vehicle to effectively fix my under sink leak.  His price was very fair and when I saw his dedication to doing a great job, I tipped him handsomely.  
Side note: He asked to use my bathroom after working for approximately 2 hrs. When he came out he went back in with his tools. He took it upon himself to tighten my loose toilet seat!

Mike at MTR Mechanical is the best plumber of all time. He's extremely responsive, knowledgeable, thoughtful, and honest. He thinks through the best solution for the issue and will do exactly what's needed for the job. He's worked on several plumbing problems that have cropped up for us in our new build Brooklyn home that weren't finished correctly, and for all of them, he has shown up speedily, promptly, and helped us resolve the issue in the best way possible. He's also just a really great person. I cannot recommend him enough.

Sent a message late at night and got a response that day. Was able to speak to Adam about my project. He came out to the house, gave us an estimate and was able to book the job within a few days.

So from time of first message to job completion I think it was under a week. The turn around was quick, the job was done well with great feedback. We will be using Adam and Eco AirFlow for our ongoing HVAC and dryer-vent maintenance. If I could give them 6 stars, I would!

Called today to schedule a service call and encountered very rude man who made it very clear through his tone, questions and responses that the call was just a bother to him.  I eventually pointed this out, that he was sounding like my call was a nuisance to him and if he did not want the work I could call someone else.  He got very angry and defensive telling me that he's very busy and going to the North Shore is inconvenient for him.  I explained that I was calling because I believed we had used his service once many years ago and his the website says they serve Nassau and Queens.  He did not respond kindly and told me to go ahead and call someone else.  Lacks professional communication skills. Blatantly rude and then angry when that is pointed out.

great service, fast, reasonable prices and on time!  Will definitely use this company again.  had a toilet issue after waiting 2 days for another well known company (roto rooter) that never showed. i called this company and scheduled for them to be at home at 8am and at 8am they were at my door.  Scott was very friendly, informative and he cleaned up whatever mess was made very experienced.  thank you

I called them in the late afternoon for a clog issue. Even though he had a family party that evening, he told me that he could be there afterward, around 8:30/9pm. He showed up, as promised (and texted me to keep me updated on his arrival), and fixed the problem. Clean job, professional, and nice guy.

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

John Bretone and his crew are the best. They respond to calls timely and do excellent work.

After calling another plumber and being told it could take two hours or two weeks to fix my leak, Adam came and confidently gave me a ballpark estimate and came well within that amount. I will be calling Adam at Ajax again.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Water heater replacement. Quick response, more reasonable price than other responses, good work, personable.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

Called Approved Oil to report hot water wasn't working.  They were at my house in 30 minutes, repaired the problem and waited until the water was hot.  A great job.  EVictor

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