Best Businesses in New York, NY

I live with a group of students with hectic and irregular schedules, which made it challenging for us to set up an appointment with a few other contractors in the area. I even had another plumber come by only to tell us he couldn't help us until we purchased parts for our broken kitchen faucet.

I reached out to Steve and got a response to my Yelp quote request almost immediately, well within an hour. Steve worked with me over the phone to diagnose the problem with the faucet, figured out which parts were needed, and was very accommodating of our erratic schedules. On the day of, he was prompt, professional, and pleasant -- real salt of the earth. He was up front from the beginning about the costs of parts and labor, which were very reasonable, and he had our faucet fixed in no time. A couple weeks out from the repairs, we continue to be very satisfied with the new faucet.

I feel so fortunate to have found someone so honest and reliable. Our house will be calling Steve for any future plumbing or furnace troubles.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Our condo had a unit-to-unit leak and we called Darwin at Trumpet. He was at the building within the hour with his equaly knowledgible assistant. They were very kind, professional, explained their observation, used their experience to give the diagnosis and proposed repairs, we the condo board discussed and decided on the repair and cost, he made the repair very quickly and we were so very happy and glad. Many plumbers can fix but so very few have the kind, thoughtful explanations Darwin exhibits. I highly recommend Trumpet.

Michael is a true professional, he knows his trade and cares about his customers. I can't recommend MTR mechanical enough.

JJ&K Distributors - Adam, the owner and one of his workers saved the day today!  Not only did he respond to my initial inquiry, but he continued to follow up with me until the job was done.  

We will be using Eco AirFlow from now on!!!

Jarrod has fixed many clogs in our home over the years. He is very trustworthy and reasonable. Anytime I have called, he makes time to come to fix the problem right away. I highly recommend Jarrod and Clogs for Us. A good honest plumber is hard to come by...

Called because I had a leak by my hot water heater.  Left a message.  He called me back and confirmed that he does work in my area.  He asked that I text him photos of the leak.  Said he would call me back.  Heard nothing back.  Called again and left another message the next day.  No response.  That was a week ago.  Called another company and they came out and changed my valve and thermostat.  I'm baffled at the 5 star reviews for this company.  I found them to be unprofessional and a complete waste of my time.

I called them in the late afternoon for a clog issue. Even though he had a family party that evening, he told me that he could be there afterward, around 8:30/9pm. He showed up, as promised (and texted me to keep me updated on his arrival), and fixed the problem. Clean job, professional, and nice guy.

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Prompt, friendly and professional service! Called today at 3 pm and my shower was fixed by 8:00! Hard working employees. Thank you!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

Called Approved Oil to report hot water wasn't working.  They were at my house in 30 minutes, repaired the problem and waited until the water was hot.  A great job.  EVictor

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