Best Businesses in New York, NY

Steve came to the house a day after we spoke. He worked quickly, fixed a shower leak and replace a kitchen faucet. Very speedy and efficient.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I guess business is good for Darwin. I scheduled an appointment for him to look at my hot water heater. He was a no show.

Mike is very responsive!  After my husband and I thought we could change our bathroom sink faucet ourselves, we were defeated when the bolts were rusted shut.  We quickly found Mike on yelp and I gave him a call.  It was the Sunday of Memorial Day weekend and Mike offered to come on memorial day.  He was very prompt to arrive and quickly started on the faucet.  Mike noted that he would have to saw the old faucet off in order to replace it.  He was very quick and even cleaned up after himself.  I would highly recommend Mike if you have any plumbing needs, especially with your sink.  Thank you Mike!

Adam the owner responded to me quickly and arrived at job site right on time. My job of diagnosing and cleaning two PTAC units is not a complicated one but from what I can see, he is knowledgeable in his craft and is well trained. He is also willing to share his knowledge which is a huge plus. I found him honest and motivated to do a good job for his customer. All the while, he is careful to keep my apartment clean, which is also important.

Called today to schedule a service call and encountered very rude man who made it very clear through his tone, questions and responses that the call was just a bother to him.  I eventually pointed this out, that he was sounding like my call was a nuisance to him and if he did not want the work I could call someone else.  He got very angry and defensive telling me that he's very busy and going to the North Shore is inconvenient for him.  I explained that I was calling because I believed we had used his service once many years ago and his the website says they serve Nassau and Queens.  He did not respond kindly and told me to go ahead and call someone else.  Lacks professional communication skills. Blatantly rude and then angry when that is pointed out.

It's important to me for a company to stand behind their advertisements.

Our boiler broke down in January of this year...it happened to be the coldest night of the year at that point...something like 20 degrees but felt like 10 at night...

Our regular plumber was out of town so we called EVERY plumbing service in NYC that stated they offer 24.7 service and literally NOT ONE other than this one actually did!!

Dont believe me...TRY IT...just 4 shitts n giggles call all the ones on yelp...then when those dont render desired results just google them all at 1am n see if...they pick up, their number is even connected or if they do pick up if theyll hit u with the bait n switch line ok we can be out there by 10am...really?!?!

Umm when it's 2am, 20 degrees inside your home, you have a 3 month old daughter and a 20 month old daughter you dont have time to waste on false advertising companies!!!!!!!!!!

Called JCA left a msg n got a call back within 15mins...first Justin tried 2 save us time n money by troubleshooting over the phone...we realized after it was all said n done he knew what he was talkin bout when he said it couldnt be repaired n we needed a new one but we wanted him to come out and try anyway...

He said he'd charge $125 for the after hours consultation and we said we'd gladly pay that...

He was at our place within a half hour...which by this time it was 2am...after taking a look n trying to physically see if it could be fixed he said it couldnt...we paid him through Venmo n he said he'd get us some quotes later that morning...

Long story long...after gettin a few quotes we went with Home Depot cause we already have a line of credit with them and since they get boilers wholesale they offered the cheapest price...

BUT the main point is at least these guys were the ONLY ones in NY who stood behind their 24.7 service advertisements...not even Roto Rooter would come out...also hit us with the 10a bait n switch.

So when youre in a bind definitely have these guys in your address book!!

I called them in the late afternoon for a clog issue. Even though he had a family party that evening, he told me that he could be there afterward, around 8:30/9pm. He showed up, as promised (and texted me to keep me updated on his arrival), and fixed the problem. Clean job, professional, and nice guy.

Reasonably priced and do a great job. They have done plumbing work for us for years and put in a water heater. Jim even helped my 92 year old grandfather when he stuck on the side of the road.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Had some plumbing work done in my home and some tools in my basement were stolen. I called them to let them know the situation the owner got nasty with me over the phone we exchanged words and now on my way to make a police report. I would not recommend these guys to anyone.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I own an older home and my sewer system broke down on Christmas Eve. Not only did Roto-Rooter come out and diagnose the occurring problem; but set up and scheduled the renovation of my home's new sewer system. Everything went perfectly without any problems. The system replacement is now eight years old and everything is perfect. Great customer service.!

UPDATE: reducing to 1 star. Not sure who Michelle is or if it's a bot, but no response was received after three attempts per the directions below. If you own a brownstone or limestone, Feel free to message me or reply as I've found an exceptionally better, and cleaner option and couldn't be happier. I'm grateful to have dodged a bullet with these charlatans.

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