Best Businesses in New York, NY

Steve is nothing less than amazing. If you have an emergency let him know. Otherwise, know there may be a wait.

He's definitely worth the wait!

He came over, worked fast, and even let my daughter watch him and talked with her. He was so kind and sweet. Since we JUST bought a new home he took a look at a few other things I had questions about while he was here. He's very knowledgeable, and while I hope we don't need to see him too often I would never consider another plumber.

Thanks Steve!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a friend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for:
- Same day
- Honesty
- Knowledge
- Thoroughness

This review is long overdue.... I contacted Mike because my grandmother was having plumbing issues and likes to have things done quickly. She has anxiety issues and becomes a bit helpless during situations such as these. So I search Craigslist and came up on Mike's advertisement. Upon contacting Mike he carries a professional manner and when asked about reviews (I constantly check reviews) he forwarded me to Yelp. I read the reviews and we confirmed an appointment for that day. During his time at my grandparents home in Brooklyn, he was able to discover something was deeply clogged into the drainage. He was very comforting and caring to my grandmother (I wasn't at the appointment as I live in Manhattan) and fixed the issue. The thing with this situation that gives one of the reasons for the 5 stars is that he not only communicated the situation with my grandmother but with me on the phone as well. See there was a bit of confusion as there were some issues in the neighborhood as well but he double checked rather than just taking a tip and thank you. He went back into the house and into the basement where WAH LA th clog was unclogged. '

Second time I contacted Mike same scenario, professional and attentive. However the plumbing issue was resolved this time it was the sewage. As he couldn't take care of this issue and I have no idea about this kind of stuff he forwarded contact information to a sewage professional.

Thank you Mike...

I called Eco Air Flow because they had such good ratings. I was looking from CA for a A/C person for my mom who lives in New Jersey. Adam answered and he immediately tried to help and fit us in right away. I was very happy about how quick he was able to schedule us. As his 5 star rating shows, he does not disappoint. He was able to help my mom at her home in Paterson. He was timely, efficient, and so courteous and got the job done. He will definitely will go in our list of preferred professionals. Thank you very much Adam.

Stay away from this guy? he just did our clogged bathroom last week and same issue started to show very next day & refused to come out again?

OH! He was gentleman enough to hung up the phone on me. As others mentioned here, person is very rude.

Complaint filed with BBB

STAY AWAY FROM Clogs For US Sewer & Drain Cleaning 1 888 739 3728

Justin is not a good person and I wouldn't recommend him to my worst enemy.  His prices are outrageous.  Now I fully acknowledge not shopping around so shame on me but no excuse for him for charging me at least 5x what is standard to replace a leaky pipe. He took advantage of a bad situation and my ignorance and made a huge job out of what didn't need to be done.  Again I accept blame for not doing my homework but the behavior was amoral.  He uses charm to con and deceive.  Also not a licensed plumber.  

Note that two licensed plumbers saw his work (they were called after he was late for an appt here and I need to fix the rest of this mess) and both said the work was adequate but that he needn't have destroyed my kitchen ceiling or bathroom radiator installation and that the charges were 'unscrupulous' at best.

And Justin when you read this - you know that every word I wrote is true.

We had an emergency late last night, toilet backed up and stack pipe leaking.  Chris was here within the hour, was professional, kept things as clean as possible and such a friendly/pleasant demeanor, answering any questions we had!  Prices were reasonable and the fact that he came out so fast was priceless to me.  Thanks to Chris, he fixed the issue and I was able to sleep.  Highly recommend!!!!

Burns plumbing put a new furnance and boiler in my building a short time ago,  they did a fantastic job.  Work was done in a timely and super professional manner.  Its a pleasure too work with someone who takes pride in their work.  Pleasure to do business with Burns and Company.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

I just used Ajax plumbing for a conversation from oil to gas. I personally felt Adam really knows what's he's doing. From the beginning to end, the process was very professional.  Everything was written in a detailed contract and I didn't have to pay any extra money when the job was done. I did have to pay for a new chimney liner and some repairs for the chimney. But that was  because the previous owners of my house didn't maintenance it. The chimney job was a different company. It needed to be done so we have ventilation. I liked the people he choose for the side jobs as well. Everybody worked really fast and was in and out. As an result I would recommend him to anyone. I personally feel when someone is spending so much money to do a job, their worst fear is to get cheated. I took a chance with Adam and I'm happy I did.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

One star for leaving me oil-less twice in as many months in one of the coldest winters we've had in a while. Unbelievably bad service.

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