Best Businesses in New York, NY

So lucky to have found Steve   Fair price excellent work. So helpful and friendly.  Would highly recommend.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I used Trumpet to remove an old toilet and install a new one I had purchased from Home Depot. Darwin (the owner) was right on time and completed the job perfectly. He stuck to his quote (which was significantly less than others) even though the job entailed a little more than what was anticipated. Would recommend him with the highest regards!

We had a minor plumbing emergency a leaking sink trap and called MTR in the late afternoon on a Saturday. They asked if I needed the work that day I said no it could wait. We made an appointment for the following business day, Monday at noon and Mike showed up promptly at noon. Work was done quickly and cleanly. After watching him work I asked him if he could replace a kitchen faucet with one I had bought but never got to install myself. Plumbers do not usually like for you to supply your own materials but he agreed to do it then as he had the time. As it turned out there was a problem but Mike took care of it and resealed the sink while he was at it. I am very satisfied with his work.

The team did an amazing job! Very communicative, punctual and knowledgeable. They offered sound advice as to which repair or replacement option to pursue. We ended up replacing both our AC unit and our furnace, and they left our home spotless. They cleaned out the dust in the return ductwork and also added a filter. They covered all pipes so they don't sweat and drip on floor. It also looks like they put a cage around the bottom of the hot water heater, which prevents dust collecting underneath and preventing a fire hazard. Overall, a huge improvement. Very thorough work! We're happy we chose them.

He's very responsive, a life saver when the kitchen sink was clogged. Very reasonably priced, get the job done.

I had a plumbing emergency about two months ago. (Sorry for the late review). I had called someone else that I had previously worked with, but they didn't answer that night. After a few hours I decided to call Justin. I had called Justin a month before for a job at my building, but he advised me he did not have the equipment for what i was looking for and recommended someone else to me. Due to that professionalism I was at ease in calling Justin for my job at home. He responded quick on Sunday night when I reached out, was available next Monday morning. He arrived was courteous and extremely professional. The job came out great and since that day the pipe is still working as good as new. I rank on customer service, workmanship, and professionalism, all which Justin excelled. The price was a little higher than expected, but yet again it was an emergency call and last minute Sunday call too so thats on me. I would feel very comfortable on calling Justin again for any plumbing needs.

Chris is great and does great work. I keeps everything nice and clean and comes out for all emergencies and is always reliable.

Reasonably priced and do a great job. They have done plumbing work for us for years and put in a water heater. Jim even helped my 92 year old grandfather when he stuck on the side of the road.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Prompt, friendly and professional service! Called today at 3 pm and my shower was fixed by 8:00! Hard working employees. Thank you!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

a great company - the most professional employees...!!!would highly recommended this company!!1

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