Best Businesses in New York, NY

We bought a historic home in Maplewood over the summer and wanted to find a reliable heating system & plumbing guy to service the vintage (probably 50+ years old) boiler and radiator system, as well as do some plumbing work.  A neighbor recommended Gateway.  They were booked up for a while, so we called Roto-Rooter to come out and unclog a drain.  The Roto-Rooter guy wanted $379 to unclog one bathroom sink -- WHOA!  Then he asked if we'd be willing to pay $150 or so, cash.  We decided to pass on that offer and wait for Gateway.

SOOOOO GLAD WE DID!  Gateway showed up on time for the appointment and sent two men (Sean and Greg), one to focus on the boiler and the other to do the other plumbing work, so I wouldn't be spending my whole day watching a plumber's butt.  They gave us estimates before starting any work -- $185 for the boiler service, and $65 to unclog a drain (that's $300 less than Roto-Rooter for unclogging the drain).  They got to work quickly and efficiently, showed me what they were doing, and explained what I needed to do every couple weeks to keep this boiler working efficiently.  

Here's the best part -- after they serviced the boiler, the secondary fail-safe system triggered and the boiler wouldn't restart.  They identified the problem and had the part in the truck which surprised me somewhat as this is an old system.  They explained that the part was $465, I authorized it and they installed it.  It still didn't work.  They traced the problem to a brittle switch in the electrical system, re-connected it, and the system worked.  THEN they took off the new part, put my old part back on, proved that the old part still worked fine, and charged me ZERO/ZIP/ZILCH|/NADA for parts and service for this task.  Clearly I was an ignorant sucker that would have paid them $465, but they went out of their way to verify that that was necessary before selling me the part.

Sean and Greg are two personable, honest guys who take pride in their expertise, craftsmanship, and customer service.  They like working for Gateway because it is an honest shop, and because it's a Union shop that trains their men up and provides benefits.  In addition to doing plumbing work on-call, they also have the opportunity to build their skills and expertise by working on new construction projects.

So, if you want honest, enthusiastic professionals who will give you fair estimates before starting the work, explain what they're doing, and educate you on the systems you own, call Gateway.  If you want to be grossly overcharged, there are other places out there who will be happy to take your money.

I dont need a plumber every day... but when I do, Guarini is the only one I would use or recommend.  These guys are great.  Today I had banging noises in my furnace, I called them, they were there before their estimate, took care of the situation, and were out in a little over an hour.  Chris was great, he explained what he was planning to do and what he thought the problem was, and sure enough, fixed it right away.  
I have only great words and recommendations for this Plumbing and heating company.... I have used them on an off for over 18 years.  They are the best you can get in Jersey City!

Just brought a water tank from. The customer services there was awesome. The manager helped me the whole way and even gave me a discount.

My parents and I have been using Robek for all plumbing needs for over 20 years; great quality of service, always reliable, family run business.

Paul worked on certifying the plumbing for my house in NYC when I was trying to get my 2nd fl bathroom legalized. He is a straight forward guy and honest. He explained what my different options were and what it would cost. If there was something he wasn't sure about he was honest about it.
Even though it took a long time to get the bathroom signed off on by the Dept of Blds(because of bureaucratic nonsense), Paul was always prompt with taking care of things at his end. His work is good and he was responsive to emails and phone calls which is something you don't always get. I would recommend him any day.

Nice service , want to order again today for the next few minutes of service and I will wait for you to get in the shower and I will wait until you get the food there and I'll be there for your meeting at your place in order to get your service call please let me know if you want me to come to pick me up for your meeting please thanks so I will have a good night love to see you later today ok thanks

Our pipes got frozen from the two consecutive sub 20 degree days. Tried every troubleshooting method before calling for back up. Mike was able to come by.. look it over. Prescribe a few things. Then he returned and noticed minimal change so he went to work. He did not give up and eventually found the issue. Using innovative techniques he got it going. Will have water and heat tonight! Thanks fenix!

They are professional, Ivar did quick & clean job. Bathtub was completely clogged and he fixed in 15 minutes. They gave reasonable quote, I would happily recommend it to anyone.

James was great. He fit us in for what I thought was  a big issue. He showed up, diagnosed the issue and was extremely accommodating regarding the fee for his time. It wasn't one of these flat one hour service charges. I would absolutely recommend him and would use him again if we ever have a plumbing issue.

I had Alive Plumbing come out to fix my plumbing and they were fabulous. They are so friendly and nice and when they work they keep their area clean, which I love. They do such fantastic work that I will always call them to come and fix any plumbing problems that I have.

Unless your issue is urgent it may be a wait to get a visit from Jimmy.  He always pulls through when in need and never has to come back to take another look. One visit and your problem is fixed. Thank you!!

After a frustrating morning from a condescending PSEG guy. I called PSEG and they recommended Guarini to replace my water heater. They guys (Dave and Erwin) arrived within 30 mins. Very professional and they explained everything to me. Never once talked down to me like Vinny from PSEG did this morning. Thank you guys for replacing my water heater and doing a good job at it!

I installed a new toilet upstairs and the pipe started leaking.  Apparently the pipe below it was a lead bend. It had cracked on the top. It went into some impossibly complicated junction with the kitchen sink up in the ceiling downstairs. If I had screwed this up I would have been in a world of hurt. So I called a professional. Mike was very fast at fixing it, it would have taken me many trips to supply stores while he fashioned a fix with items on his truck. Fair rates too. Would recommend and use again.

We hired John Farr to resolve a violation with an old/unused bathroom.  We are extremely happy with his work. His price quote was not the lowest but it was quality work so it was definitely worth it. John was spot on on everything he promised to deliver.  He showed up on time for the initial appointment, applied and got the permit approved within few weeks, mediated the discharge and water pipes and signed off on the job. The Dept of Buildings finally approved the certificate of correction today. John was good in explaining everything to me and I was confident he was able to resolve this long dragged out violation.  John is a true professional who kept to his words - a very rare quality in this field based on my past experiences.

I needed a new water heater after sandy and Bill came over to install it. Professional, neat work and I've never had a problem with it since, he did the job right. Some plumbers in the past have done poor work that starts to leak months later, but I've never had s problem with bill and will continue to recommend him to friends and family

Samba took his time & figured out what was wrong with my flushometer & saved me from having to replace the whole thing! I so appreciate his effort!

This company seemed like they were good and very pleasent on the phone but then after coming a day later than expected the plumber lied about the time he spent at my house and totally ripped me off. I should have made them write it down when arriving and leaving but instead I stupidly trusted them. I also don't believe that they didn't go for lunch for an hour while getting the part. I will never use them again!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php