Best Businesses in New York, NY

Have been using Gateway for at least 10 years. They are always reliable, on time, diagnose the problem right away, provide estimates and get the work done. All technicians have been great over the years but recently we've had a problem and the technician they sent out was awesome! Strato has been amazing to work with. He's identified the problem, given solutions and opinions on what to do and has come out multiple times to address the problem and help us out.

I dont need a plumber every day... but when I do, Guarini is the only one I would use or recommend.  These guys are great.  Today I had banging noises in my furnace, I called them, they were there before their estimate, took care of the situation, and were out in a little over an hour.  Chris was great, he explained what he was planning to do and what he thought the problem was, and sure enough, fixed it right away.  
I have only great words and recommendations for this Plumbing and heating company.... I have used them on an off for over 18 years.  They are the best you can get in Jersey City!

Just brought a water tank from. The customer services there was awesome. The manager helped me the whole way and even gave me a discount.

My parents and I have been using Robek for all plumbing needs for over 20 years; great quality of service, always reliable, family run business.

My service call to American Water Resource was contracted out to Liquid Tech Plumbing & Heating. I received a call from the office to schedule the visit, email notification when the plumber will arrive. Plumber was friendly, did not make a huge mess and found the issue very quickly.

Nice service , want to order again today for the next few minutes of service and I will wait for you to get in the shower and I will wait until you get the food there and I'll be there for your meeting at your place in order to get your service call please let me know if you want me to come to pick me up for your meeting please thanks so I will have a good night love to see you later today ok thanks

Our pipes got frozen from the two consecutive sub 20 degree days. Tried every troubleshooting method before calling for back up. Mike was able to come by.. look it over. Prescribe a few things. Then he returned and noticed minimal change so he went to work. He did not give up and eventually found the issue. Using innovative techniques he got it going. Will have water and heat tonight! Thanks fenix!

Richie has been helping me with drain clogs for years. I found him when I rented and my landlord used him. Now that I own, he's my go-to. Very reliable and thorough!

I wanted my domestic hot water heater replaced with a new one I purchased myself. There were many other plumbers who came and went. they were all terrible. They won't show up on time, treat me like an idiot with their questions and they promise to send a quote and never to be heard again or quote me something ridiculous. But Jimmy from Allstate mechanical was fantastic. He showed up on time and gave me honest answers to my questions and offered me alternative solutions that he won't even make a penny out of, and he gave me a quote right then and there which was very reasonable. Then we scheduled a time for the installation. Unfortunately, he got sick severely and he was courteous enough to call me previous day and inform me that he won't be able to make it. I waited for more than a week, he still wasn't well. Then he arranged a friend of his to come and do the install and honor the same price. He promised his friend would do the job just as good as him or even better. I am very satisfied with his friend Norm's skills too and it all got done finally. I will definitely recommend Jimmy to anyone and I will use his service in the future without a doubt. It's hard to find a honest plumbing service around here!

I had Alive Plumbing come out to fix my plumbing and they were fabulous. They are so friendly and nice and when they work they keep their area clean, which I love. They do such fantastic work that I will always call them to come and fix any plumbing problems that I have.

Unless your issue is urgent it may be a wait to get a visit from Jimmy.  He always pulls through when in need and never has to come back to take another look. One visit and your problem is fixed. Thank you!!

We could not get a timely response as to a call back with an estimate for our needed repairs or even a timely call back. Then one of the customer service reps took issue with us when we spoke to another rep -- just to see where we were in the process.  We finally got a call back from a rep who abruptly put us on the line with one of their plumbers who quoted an exorbitant rate site unseen with more attitude. We went somewhere else successfully at at lower rate overall & zero drama.

I installed a new toilet upstairs and the pipe started leaking.  Apparently the pipe below it was a lead bend. It had cracked on the top. It went into some impossibly complicated junction with the kitchen sink up in the ceiling downstairs. If I had screwed this up I would have been in a world of hurt. So I called a professional. Mike was very fast at fixing it, it would have taken me many trips to supply stores while he fashioned a fix with items on his truck. Fair rates too. Would recommend and use again.

We had DOB violations in our basement and were cheated by our first plumber who never filed for the job. John was referred to by a friend and we hired him to file for work permit. He was absolutely phenomenal
from day 1. He did everything in time, got the work permit in as he promised within the timeframe. He kept me informed with the updates in regards to violations. He is definitely very knowledgeable and knows what he is doing. I highly recommend him because he is very sincere and an honest person.

I needed a new water heater after sandy and Bill came over to install it. Professional, neat work and I've never had a problem with it since, he did the job right. Some plumbers in the past have done poor work that starts to leak months later, but I've never had s problem with bill and will continue to recommend him to friends and family

On February 2 2022 I finally received a link to an invoice for a job that was done December 1, 2021. On February 3, 2022 I requested that the invoice be corrected with the work date it was actually done on December 1, 2021. I also had to modify it and send it back to him to indicate that the balance was paid on December 1, 2021. Though I do appreciate this plumbing service's availability for emergencies but for its pricey cost I don't think customers need to be pulling teeth to get a correct invoice in a timely manner nor to play phone tag. I hope and trust this review would be able to be of encouragement for this business  to up scale it's professional game.

This company seemed like they were good and very pleasent on the phone but then after coming a day later than expected the plumber lied about the time he spent at my house and totally ripped me off. I should have made them write it down when arriving and leaving but instead I stupidly trusted them. I also don't believe that they didn't go for lunch for an hour while getting the part. I will never use them again!