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Reviews


Lillian G.
Lillian G.
12/07/2022 12:00:00 SA
Mario was outstanding! Personable, friendly, and consumate professional!! He quickly cleared a very difficult clog in my kitchen sink! Super nice guy, reliable and reasonable. I had a few other estimates, and Mario was very reasonable!! I would not hesitate to recommend him!!
Thanks, Mario!!!
Lillian

Elaine R.
Elaine R.
02/12/2023 12:00:00 SA
I had a problem with my toilet running.  I just had this fixed last August with a different plumber when I had a flood in my bathroom.  That guy had to come twice, because it wasn't fixed right the first time. So, this time I tried someone new.  Mario was very professional, reliable and didn't take advantage of a senior on a fixed income.  He fixed the problem!  I will definitely use his services again for any plumbing issues!

Robert W.
Robert W.
11/19/2021
We called Pipe Masters due to a leak in our downstairs bathroom.  Being new to the area, we called a few plumbers and Pipe Masters was the most responsive.  Mario came out as quickly as he could and fixed the issue.

After that, we had Mario price up some structural issues to our plumbing (replacing PRV, corroded pipes, installing a Smart Moen Flo, etc.)  These were fairly complex and required us to turn the water off at the  Utility level - no easy feet to coordinate it all!  Pipe Masters was great and flexible with the process to make sure we had minimal downtime.  

Definitely give them a try.  We used them for small and large issues and couldn't have been happier with the work.  Prices were more than fair, especially when bundling a few projects at once.

Eric M.
Eric M.
04/08/2022 12:00:00 SA
Friendly, professional, responsive and a fair price.  If (ok, probably 'when') I need a plumber in the future, I'll call Pipe Masters.

Charlie V.
Charlie V.
1/17/2022
While there is never a good time to have plumbing issues, a holiday weekend is the worse.  Found Pipe Masters and Mario in a search and not only had an immediate response, but Mario was here within a few hours.  Not only that, but he called twice to let us know he was running a little late.  Our issue was more extensive than what he was prepared for, but showed his professionalism by not charging for what he did, but only for what he'd need to do and came back the next morning.  Again, running just 15 minutes later, he called to let us know.  He totally resolved the issue, did it cleanly, and totally wiped down everything when he was done.  If you're looking for a considerate, caring, and professional partner, Mario and Pipe Masters are at your service!!!! Highly recommended!!!!!!

Darcel T.
Darcel T.
12/24/2021
Mario is amazing!!! He literally saved our Christmas. We had a major clog that was leaking into a downstairs bathroom and within 30 minutes of putting in a request on yelp for a call back, he called and scheduled an appointment for the next day (today-Christmas Eve!!). He worked on the bathroom from the morning until the mid-afternoon. He fixed the issue and was reasonably priced. Will definitely call him again if we have a plumbing issue. Please, if you need a trustworthy plumber, please call Mario.

Reuben K.
Reuben K.
6/26/2022
We were extremely satisfied. Good value and reliable service. I would use them again.

Jonathan O.
Jonathan O.
7/23/2022
Prompt to reply and come on-site to do the job. Excellent quality of work and charged what they quoted in the estimate. Would hire again.

Mark N.
Mark N.
11/23/2020
Thanks Mario. You did a great job and honest and transparent throughout. Highly recommended and will do business with him again

Nunzio P.
Nunzio P.
11/20/2020
Had an emergency this morning Mario came over promptly as promised extremely personable and professional. Had his mask and booties on fixed my issue rather quickly with no extra surprises. Would highly recommend their services. Too bad I'm moving outta state because this would have been a good number to save.
Nunzio

F. P.
F. P.
09/03/2021 12:00:00 SA
Our water heater started leaking shortly after we moved into our new home.
I contacted a few plumbers via yelp. Mario was one of three who replied and the only one who came to the house to check that the water heater was indeed dying and to provide us with an accurate quote.

We had a power vented gas water heater and it would have been simple to just replace it with the same thing. This is what all plumbers including Mario suggested.
Somehow I convinced myself to get a heat pump electric water heater instead. Mario was very responsive and provided me with all the info I requested regarding the different types of water heaters he could install.

He managed all aspects of the installation including hiring a licensed electrician and filing the permits.

As other reviewers have pointed out, Mario is very friendly but also very professional. From my recent experience with various contractors, this combination is not all that frequent. Hopefully, I won't have another emergency but if I do I will call him.

Caryn D.
Caryn D.
01/08/2021 12:00:00 SA
Beyond pleased with Mario and his partner!
Let me start with a few points:
1. Consulting with Mario not only did I receive a quick response but a clear, thorough consultation. He gave me a great quote and worked with my schedule.
2. Prior to the appointment I had to cancel and reschedule due to an emergency however Mario was very understanding and rescheduled with me right away.
3. Day of appointment, Mario and his partner showed up on time and wore their mask, covered their boots prior to walking in. (I'm usually flexible and don't mind but seeing them take the initiative to do so is great)
4. Mario and his partner completed the job and installed my new water system while answering my questions and informing me with additional instructions on how to maintain my new system.
5. Lastly, I'm not handy at all but Mario made me feel very comfortable and offered his services anytime I had any problems!
Thank you both again really happy!

Daniel S.
Daniel S.
7/23/2021
I had a leaky kitchen sink faucet. I reached out to several plumbers. Mario replied very quickly. I explained the problem. He provided a price quote and was very flexible to schedule a service appointment. He arrived on time. He kept his work area very neat and completed the project in the same day. I would definitely recommend Mario for your plumbing needs!!

Jo P.
Jo P.
5/20/2021
Very happy with the service, Mario is friendly, professional, and knowledgeable. I appreciated that without asking he and his assistant made sure they wore shoe covers to keep our floors clean and wore masks. During our initial appointment he assessed the issue and provided a few options for how to move forward with no pressure which I appreciated. The day of the work they installed our new toilet quickly and didn't leave any mess.

Sweet N.
Sweet N.
12/05/2021 12:00:00 SA
I was quoted $1,100 to have a sink and faucet replaced after a home visit. Neither the sink nor faucet was unique to have such a high priced amount for installation. Minor pipe cutting was needed as the depth of the new sink was a few inches longer. After speaking to another plumber he was baffled at the price as well. Needless to say I got the job done at a fraction of Pipe Masters cost.

Centimeter J.
Centimeter J.
12/22/2020
Had a plumbing emergency in the week before Christmas. Based on the great reviews Mario already has here we gave him a call. He was able to come over on the same day which was great as we had to turn off the water in the house due to a leaking copper pipe. Mario looked at the situation, gave us a reasonable estimate and finished the job quickly and efficiently. He was a total lifesaver. I couldn't have been more satisfied. His friendly attitude is backed up by his abilities and reasonable prices. Highly recommended.

Vicky C.
Vicky C.
02/03/2021 12:00:00 SA
Very good service, fast coming and quick fixing! Thank you Mario and Ivan for the help. I will definitely recommend to friends who need help!

Jay K.
Jay K.
11/19/2020
I contacted Mario through yelp to replace tankless water heater. He is a great plumber. Good at his job and price is reasonable. I'm glad I hired him for this job and will definitely use his services in future.

Shalan A.
Shalan A.
11/17/2020
Though, it was the first time I have dealt with this company, it has exceeded my expectations. The gentleman who showed up to do the job arrived on time for the two times. He was neat, knowledgeable and very attentive. Additionally, the asking price was reasonable, so much so, I did not even argue about it. All things considered, I have had a very good experience with this company and Mario, the technician.  I would strongly recommend Pipemaster.

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