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Cheap John's The Drain Professionals

Cheap John's The Drain Professionals

Plumbing Service
85 38 56th Ave Elmhurst, NY 11373

Description


Sewer and drain cleaning in Queens | Brooklyn | Nassau available 24 hours Monday thru Sunday. Excludes holidays, nights and weekends and emergencies. Includes apartments, condos, industrial and commercial properties. Some restrictions may apply.

HISTORY


Established in 1987.
For years, Cheap John's has been the best, most reliable place to call for all of your drain/sewer needs! We have a fast response time because of our coverage around the city. Serving All Of Queens County, Brooklyn and Nassau County (Long Island NY)

ABOUT BUSINESS OWNER


John is a successful entrepreneur and dedicates most of his time to providing reliable service to each and every customer.

When John isn't busy unclogging drains, he enjoys watching sports, music, and spending time with family/friends.

Reviews


Robin S.
Robin S.
5/31/2019
Thank God for Mike!
He showed up on time, went right to work and knew immediately what was wrong. He found a clogged trap that had never been cleaned in the 30 years we've lived here.
We didn't even know it existed, no other plumber over the years had ever found it.
Mike is friendly, professional and thorough.
I highly recommend him!!!

Vicki L.
Vicki L.
02/08/2023 12:00:00 SA
Terriable.  First of all they don't show up with the right tools.  He brought a drain cleaner that had nothing attached to the end of the cable - so how is he going clean out a sewage line with that?   They don't have an option to use a camera to look down the sewage line to see what the problem is and just assumed everthing is fine for whatever little work they did.  Total scam artists and complete waste of money.  Also super annoyed with calling us good people and saying how their reviews are great.  I'm sure most of these 5 star reviews aren't real customers but friends&family.

Sam J.
Sam J.
06/03/2022 12:00:00 SA
Do not work with! They came in to fix an issue with our kitchen sink leaking. They installed the wrong size pipe that caused our dishwasher to not drain properly but it took us a few months to figure out the issue. When we called back to ask them to come install the right size pipe they said we had to contact the plumber directly who came to our apartment and there was nothing they could do... when we got in touch with the plumber he said he would come and then cancelled 3 days in a row then completely stopped answering us. Cheap johns is still saying there is nothing they can do for us meanwhile our receipt and warranty for the original work is from their company... it's inexcusable and I would expect a refund if they can't fix THEIR mistake since the work was done incorrectly and they are not honoring the warranty on their receipt

Jean Paul H.
Jean Paul H.
11/25/2021
Mike is the man! Thanks to him, he let us know exactly why the pipes kept clogging. He not only did the proper work but he also imparted knowledge onto us. Guy knows his stuff and will not have second thoughts on calling the company again asking for Mike in the future.

A big shout out to Mike the awesome!

Walter T.
Walter T.
04/10/2021 12:00:00 SA
Advertised, $99 for any drain clogged. So, I have 2 experiences with cheap John's as I'm a return customer. First time I used them they sent a guy named Mike. Mike was friendly and professional,but also let me know it's really $150 to snake a line, which I've read from other yelp reviews here as well. Where I lived was a 1br apt. A year later I moved to a house much bigger. I needed a line snaked again and decided to call cheap John's as I felt although the $150 was not as advertised, it was still fair and I was in a pinch this time due to timing. So I called and they send Eric. Eric started and immediately started borrowing my tools.  He slid the access panel across my brand new floor and Didn't know there was a screw under it that gouged my floor. Then aa few minutes later he pointed out the scratch, like it was there before. $99, no. $150, no. $250, no. $350 no. $450, yes. To perform the same function that a year prior the charge was 1/3 the price. If I wasn't in a pinch, would have thrown this guy out of my house. He was here for maybe an hour. The work was fine,but the price gouging was unfair. I've learned to never use cheap johns again. Enjoy the $450 Eric, you earned yourself one less customer and another bad review.

B L.
B L.
12/08/2021 12:00:00 SA
Hands down these guys are the best at what they do. I wouldn't think of using anyone else. Mike is very professional and sincere.

Steve C.
Steve C.
03/08/2020 12:00:00 SA
This company is a disgrace and Eric is a shyster. When he calls his boss and you hear him say they are nice people or they are good people what can we do for them is code word for they are naive and we can hit them over the head. Enjoy the extra money you conned out of me. Wound up was my problem never got fixed and I had it done by another company for 6 times less than what they charged me. Wish I could take them to court.

Nicole H.
Nicole H.
01/02/2022 12:00:00 SA
Good job. Service man came within 1 hour on a Sunday. Fixed the problem within 30 minutes. Gave good advice on how to avoid in the future and was on his way. $350 was in my range for this emergency situation. My line was clogged and caused flooding.  Very professional. I would use them again

Jun M.
Jun M.
3/28/2019
very disappointed that I thought this guy is cheap or at least reasonable when most charge only $49.99 I feel he rip me off by charging me $350 cash for a 15 minutes job using just snake to clean the sewer see pic. this is exactly what he used to drain the sewer

At times you will see a van with advertising Drain Sewer for $49.99 because they only use snake (see pic) and it only cost $42.05 at Zoro this is exact Snake he used

He did not even use the professional machine (see pic) maybe I won't feel bad

He is a very sensitive guy too, he took advantage of my being naive and vulnerability since the basement is already flooded.

When I called his office the woman says it's a free estimate? his estimate is $350 and went to his van to get the small red snake (see pic)

Also, this company offer a 1-year warranty if they have to come back and Drain the sewer pipe again all I have to pay is $50.00 (all the time they have to re-do their draining) -

this is what they mean when they say UNDER WARRANTY

I will not recommend this company.

be careful who you deal with

Gohar A.
Gohar A.
9/29/2020
We called cheap John's and Eric showed up on time and got the job done quickly and Profesional... We will definaly refer this company to our friends and family... We will give you 10 starts if we could.
George and Gohar from Woodside.

Stuart B.
Stuart B.
12/24/2019
I called a couple of the 49.99 cleaning services for a clogged main sewer line and Chap John's responded to my inquiry to do the job.  He came to  the job and charged $200 to do the job and then gave me a half-assed guarantee stating that if I call within 30 days, (Monday through Saturday from 8 AM to 6 PM) he would do the job again for $49.00.

I called him within 3 weeks because the drain needed to be cleared again, and this guy played dumb stating that I don't even do drains.  Stay clear of this guy-  he is definitely CHEAP because he doesnt honor his half-Assed guarantees on services!

Eugene P.
Eugene P.
5/14/2021
Thought I just had a backed up drain pipe . Eric showed up and tried his best to unclog the trap ,but after many years  of buildup and lack of use he had called Mike . As soon as Mike showed up he assured me the problem would be solved . He a a great energy level and really seemed confident in his ability to fix what ever the problem is. He worked really hard and explained to me what  he had to do , and how it would be done . With every step he showed me how backed up my pipe was , and had to replaced that section of pipe . He fixed the problem , cleaned up afterwards and did not seem to be in hurry to rush out.  He went above and beyond trying to help me out on another issue I had with a toilet. If you need somebody for your plumbing needs a highly recommend Mike.

Gary G.
Gary G.
12/01/2019 12:00:00 SA
I called Cheap John's on a Sunday afternoon they said somebody would be out in 1 1/2hr, well he got yo my house in a 1/2hr. Mike quickly diagnosed the problem and unclogged my kitchen sink and dug up and cleared my line in less than 1hr, super fast, reasonably priced and very professional I'd recommend Cheap Johns to anyone who has a plumbing issue

Lawrence S.
Lawrence S.
06/03/2017 12:00:00 SA
Three weeks ago I had contracted Cheap John's to clear a stoppage,by the time he got here the water went down but I asked him to service my sewer anyway. He went to his truck and came back with a hand drill operated snake with auger which you would use for a sink. When I  pointed out that the auger w as to small and snake to short he assured don't worry it's guaranteed. Well it backed up again and when I called he said it would be $90. When I told him it was still under the 30 day coverage. He said that's only during business hours.
If you are looking for a company to do the job the first time don't call Cheap John.

Lucy C.
Lucy C.
7/29/2019
They came back refunded partial of my money and situated the problem with my weirdly shaped bathroom.

Aaa123 K.
Aaa123 K.
8/14/2018
Fast and quick!they cleared the first clog but they couldn't clear the main sewer line bcoz it needed some digging and they don't do digging!!

Crystal G.
Crystal G.
10/29/2018
Very unprofessional... they are a scam please stay away. They didnt fix my drain instead caused more damage. Look at reviews from other yelp pages for cheap johns you will see a lot of people have complaints against them. They just keep opening new yelp pages. Very unprofessional.

Sydney J.
Sydney J.
01/10/2020 12:00:00 SA
Mike came threw and saved the day!! I had a main sewer line backed up with HARD grease and he knocked it right out. He was very professional, quick and courteous. Definitely a great guy and a awesome business! Prices were also super reasonable. Thanks again Guys! Definitely will be calling you guys again in the future!

Andrew M.
Andrew M.
11/28/2020
This company never disappoints. We had trouble with our bathtub not draining the water fast enough and leaving everything clogged. We tried some DIY remedies which involved Drain-o but we found out that it was doing more harm than good. I called Cheap John's and they answered my call immediately. They told me they would call me back in 90 minutes and in 45 minutes, Paul was at my door. I called this company last year for an issue i had with my bathroom sink, and they did a great job solving the problem so i figured i would call them again on this matter. Paul was nothing but generous. He came in our home, we explained the situation and he was able to figure out what the problem was in the matter of seconds. He had all the right tools to make it work. He did not want to leave my house, not only till he was satisfied but until we were satisfied which is exactly what he did. He worked fast and the job he did was very effective. Very knowledgeable in this field and made sure everything was done properly. We had all sorts of questions and Paul was able to answer them all. All of his suggestions were on point and told us the straight up truth of what needed to be done. I will only reach out to Cheap Johns for my plumbing matters and they have a very good team that knows how to deal with things of this nature. Again, the price was very accommodating and always works with you to do the right thing. So far 2 for 2 from this company and I know i have a reliable source for my plumbing needs.

Sandra M.
Sandra M.
2/16/2020
I called this company on Sunday because the drain in the kitchen was blocked. Mike came within less than 1/2 and hour and resolved the issue. He is extremely professional and he offered helpful advise related to the overall sewage system. This company provide you 3 months warranty. Mike is the best!

Jill K.
Jill K.
05/12/2019 12:00:00 SA
Responded quickly, didn't leave until he was satisfied that the problem was resolved. Thanks Eric

Tim F.
Tim F.
2/24/2019
Called Cheap Johns night after calling around for a main line flood on a Sunday night! Not even an hour passed between me calling them and them arriving and fixing the issue. Eric was great. Wouldn't think of calling anyone else.

C K.
C K.
11/15/2018
I wish I could give zero stars! This is hands down the worse service I have ever dealt with. Extremely unprofessional, Eric showed up with barely any tools and made the issue worse than it was. He was unable to reach the pipe so took a hammer and started banging the pipes until something finally broke. Had to come back numerous times since the problem was never really fixed. Finally had to call another company, who came and fixed the problem immediately and we have never had another issue since! Not only did Cheap Johns not fix the issue, but we had to deal with someone who was extremely obnoxious over 6 times!! Please save yourself a lot of time, energy, and money and use any other service!

Daniel C.
Daniel C.
2/15/2019
I had a problem with a clog and had to find a plumber. I called up johns and within an hour had Michael a plumber that works for the company help out quickly and was priced fairly. I would definitely recommend them.

Angie M.
Angie M.
12/28/2018
I called Cheap John's yesterday late afternoon and Eric showed up today as promised.  We had a nice conversation, they have lots of experience and he worked in the pouring rain as the sewer line outside was clogged.  It was a little bit more then the $59.95 they advertise but well worth it.  Still cheaper then the ridiculous estimate from the other nationally advertised chain who wanted $495 for the SAME work and offered to go down to $395 if I pay cash.  Cheap John was less than half of that.

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