Best Plumbing Services in California
Jorge is absolutely worth 5 stars. He is friendly, prompt and provides great work at very reasonable rates. We just moved to the east bay and have definitely found our plumbers. We called about a slow drain and he was right over and fixed the issue super quick.
San Francisco, CA
Marko has worked on my condo multiple times - projects both big and small. He is the ultimate professional. His work is impeccable, he solves the most complex problems and he always leaves the space as clean. I wish I could give more than 5 stars. Best plumber in SF!
San Francisco, CA 94112
Selvin helped me with fixing our kitchen sink, in a prompt and professional manner. Thanks Selvin!
San Bruno, CA 94066
Our toilets were backed up and the first plumber we got spent 6 hours but couldn't figure out the problem. Luis from Northern Plumbing came in and knew right away what to do- had the toilets cleared quickly. He also took the time to explain everything to me. Will definitely call Northern next time we have any plumbing issues!
San Francisco, CA 94114
I have to second the high rating for service and attention. It doesn't get any better. I've had a number of experiences there where they've bent over backwards to help me out. If you're not a plumber, this is the perfect place to go. These guys aren't plumbers either, but they've picked up enough over the years to get you going. You'll have a hard time getting anywhere near this level of attention from the other plumbing supply houses. Call in large orders; it takes them a while to get things together. The one downside of their setup is that you can't wander into their stock and play with fittings. That can be useful.
224 12th St, San Francisco, CA 94103
I will begin by saying that there is nothing better in winter than radiant heat, I mean the whole house is warm to the touch and no dry air blowing on you. So when my radiant heat boiler died last winter, we were very sad, so this summer I had three companies bid on the work to replace it. All three bids were competitive, but Innovative seemed to be the most complete, a great price, and we just liked Ramnar in general. He came right on time when scheduled and quickly and efficiently installed a new boiler. Now as it turns out, there was a leak in one of the pipes in the floor, so he recommended a specialist to find it. The specialist came out and put an 'X' on the floor like a treasure map. Ramnar came out the next Monday and jack-hammered to find and replace the leaky section of pipe. Again, he was fast, efficient, clean, and the fix worked perfectly. He patiently had me test the system and now it works as it should. I am waiting for winter to start and set it for 70 degrees and forget it until next spring. I cannot say enough good things about Innovative, as they are friendly when you call, fast to respond, and their work is really excellent. On a side note, they even installed a few sink fixtures in my bathroom and kitchen I had been meaning to do, and at a great price. For anything related to radiant heating, this should be your first and last call.
5055 Business Center Dr, Ste 108-278, Fairfield, CA 94534
Tim saved the day. He responded promptly, came over for an inspection that night, and fixed our problem the next morning. Even a complicated issue in a 5 bathroom house like ours was no match for Tim.
532 Ashbury St, San Francisco, CA 94117
4/5
Updated to reflect the owners actions. I received two calls and discussed the experience in detail. The owners committed to re training the plumbers that come on site.
I look forward to updating this to a 5/5 when I try them again.
2/5 stars because I don't like negotiating prices after the fact.
This was the second time I called the company. I had a great first experience with them almost three years ago now.
When I called they said there would be a $85 deposit which is perfectly reasonable and I agreed to it. The minute they walked into the door they said it's going to be $389 minimum before they fully stepped inside.
Then when we said this was double the price of the last visit they said oh we have a $55 online coupon.
Then at the end they went down to a sub $300 price at the end of it after it was clearly an easy job and the work was done.
How does this strategy make sense unless you want to alienate and piss off your customer?
Since when is $389 a starting price for plumbing services???
Updated to reflect the owners actions. I received two calls and discussed the experience in detail. The owners committed to re training the plumbers that come on site.
I look forward to updating this to a 5/5 when I try them again.
2/5 stars because I don't like negotiating prices after the fact.
This was the second time I called the company. I had a great first experience with them almost three years ago now.
When I called they said there would be a $85 deposit which is perfectly reasonable and I agreed to it. The minute they walked into the door they said it's going to be $389 minimum before they fully stepped inside.
Then when we said this was double the price of the last visit they said oh we have a $55 online coupon.
Then at the end they went down to a sub $300 price at the end of it after it was clearly an easy job and the work was done.
How does this strategy make sense unless you want to alienate and piss off your customer?
Since when is $389 a starting price for plumbing services???
1314 22nd Ave, Ste 007, San Francisco, CA 94122
Last December I had house guests and my sewer line was completely blocked. We were unable to use our shower, our toilets or run the water without it backing up and pouring down our driveway. John explained everything that as he completed a video inspection and cleared the blockage with a hydro jet. Recently someone stole by sewer line cover from my side walk and John was wonderful to replace this for me. He is reliable and I a pleasure to work and I highly recommend him.
Julene
Julene
58 W Portal Ave, San Francisco, CA 94127
Very professional and reliable would recommend 100%. Hector is very knowledgeable and honest. He came to our office to fix some lose tiles and we were more than pleased with his work. He was punctual and explained the work he did to the very last detail.
San Francisco, CA
Wow, I just had Tom here from Gotelli Plumbing and he was amazing. I am always looking for that obsessed with doing it best and right person. This is that company and definitely this Guy! We were at first alarmed at the cost but quickly the way he was able to assess our layout other items of query, you knew he TOTALLY knew what he was talking about. Quickly grading and assessing other people work and installment. This put us at ease immediately and realized okay, if this is the price to have this guy, we will do it cause in the long run he's planning and saving us from other problems that may lay just ahead or even in the long term. His is a very interesting and personable guy. So glad I was referred this company and well now,Tom's our guy! He came to address a water running sound in one of our old toilets- needed a new seal. And flush out our Noritz Wall hang Water Heater~ we know it should be flushed every year but we were a year behind and this pandemic is not helpful. He came in a mask and had booties if he came inside. A well prepared guy. I highly recommend this company and Tom!
21 Lovell Ave, San Rafael, CA 94901
Can I just take the easy way out & echo what everyone else has said here? We had a severe plumbing issue--a kitchen sink filled with black water that hadn't drained, even overnight. We called Starboy in the morning and Denver, the owner, was here by mid-afternoon. He quickly located the problem in the pipes in our basement & explained our options for fixing it. We chose the easiest & less expensive option, and Denver went to work. I watched what he did and all the effort he put into it. It seemed like he was devoting hours to the problem but in reality he was here for only a little over an hour. And when he was done, the clogged sink was a distant, ugly memory. What can I say? Highly recommended.
1580 Folsom St, San Francisco, CA 94103
Service Star Plumbing responded in minutes and were able to fix our problems at a great rate and in little time. Will definitely be going to this service again if needed in the future!
2035 Carroll Ave, San Francisco , CA 94124
Ferdie is the best! I have contacted a few plumbers for a project to add a clean out to our pipe, and Ferdie responded the fastest and offered the most reasonable price. He is very punctual, professional, got the job done and gave us tips on maintenance. If you have any plumbing issues, make sure you call Ferdie!
2124 Bayshore Blvd, San Francisco, CA 94134
On time and very professional. The technician completed the job and was on his way very quickly. Thank you!
San Francisco, CA
Absolutely the only plumber I'll hire from now on. Mauro was generous with his time and his workers solved a difficult problem. Thank you
El Cerrito, CA 94530
I should start by saying above all, this is a wonderful plumbing company who's service, and customer service in general, is some of the best I've ever had the pleasure of experiencing. Late last year, we had some numerous things around the house that needed fixing, and/or replacement entirely. After initial visits and service, there were a total of three occasions they needed to come back out. Not once did they ever hesitate to promptly return and hear out our concerns. That's so refreshing and rare, especially in times like today! They replaced both toilet pumps, a shower valve that became a nuisance before, and our main line gas valve. All of which were more than reasonably priced, and done so with care and great work. We truly can't thank Nigel, Andrew, and Collie enough for their great work and for being more than thorough and accommodating with our issues! We will always use them and their services going forward if or when it's needed! Thanks again guys and keep up the great work.!
1127 Palmetto Ave, San Francisco, CA 94044
This service was referred by American Home shield. The tech, I don't believe spoke English or he couldn't compose a full sentence. I spoke an individual who called while the technician was present. I was told that Home Shield would cover the water heater and labor but an additional $465.00 would be needed for paperwork. I asked the individual to send an itemized/line account of the $465.00 supposedly to be owed. We confirmed the correct email for the itemization and ended the call. The technician just stood in the garage looking baffled. There was not one full sentence used:
'need a new one and It's broke. We have not received the itemized list but an order for the water heater was submitted by this company. Well, this all started on 12/22/2022, on 12/26/2022, we were still waiting on a water heater. AHS stated that they had sent the vendor an email confirming heater is ready to be picked up. 12/26/2022 thru 12/30/2022, vendor did not answer phone nor return messages. AHS contacted and I was put on hold while they called vendor 12/28/2022. AHS rep. returns to phone and states vendor has been having trouble with phone (this after, I called 15 minutes before calling AHS) and had not transportation to pick up item. 12/30/2022, AHS is called again due to no response from vendor after 5 days. Once again, AHS calls vendor, and they answer (surprise!). This time vendor relays message to AHS that they will be out on Monday to complete the job. Well, Monday comes, and AHS calls at 7:36AM. AHS states that there is no work order confirmed for 1/2/2023 (if there was no work order then why you are calling), i was put on hold and AHS calls vendor (again, Surprise they answer). AHS returns to phone and states vendor will be at my mother's house on 1/3/2023. I hang up and call T and C plumbing and Alex answers. He states that the warehouse is closed, and they will be picking up water heater and at house on 1/3/2023 between 8AM and 10AM.
HERE WE GO.......
On 1/3/2023, The technician comes at 8:20AM-it has been reiterated several times in the past days, verbally with ASH and vendor- TECHNICAIN NEEDS TO HAVE IDENTIFICATION, LICENSE AND SPEAK ENGLISH. WELL! WELL! The technician came with a jacket that had a Nelson name tag adhered to the jacket and no other Identification, (No Driver's license?) He just pointed to the name tag. He showed me picture on his phone of work order, when asked about license. He then goes out to the truck and sit for about 15 minutes (i know he's calling the office). In the interim of this, Alex calls(8:25AM) and states the technician doesn't have any identification, is it ok to complete the job. Of course, since my 80+ year old mother hasn't had water since 12/22/2022 and I've had to pay someone $25 a day (8 in total) to heat water which is necessary for her medical/hygiene and them not picking up the water heater which has been sitting since 12/26/2022.
THIS IS WHERE IT GETS REALLY INTERESTING.....
The technician gets out the truck with invoice in hand, extending the paperwork towards me and ask, if were paying cash or by credit card (first full sentence out of his mouth). I tell him we're paying by credit card. He then goes and I believe shares this with his superiors (I hear him talking on the phone). I ask to see the license again, and he shows me the same information on his phone (I take a picture of it). I then ask him his last name and he just looks at me. I ask him Do you know your last name?), he reaches for his phone (really!). I was away from him, as I hear the house phone ringing; it's T and C plumbing. I ask what the person's name is because it sounds like the same women's voice, I just heard on the technician's phone (it was. She wasn't forthcoming wit her name (she asked why I wanted it). I shared with her the reason to be; because you're asking for a credit card number, and this is business in which she needed to identify herself. After some words back and forth she stated her name was Kenya Lovo. I asked for (I guess) Nelson's last name since he didn't know it and once again, she wanted to know why. It was like pulling teeth. WHAT KIND OF BUSINESS IS THIS? Finally, she said his last name was Gonzales. I asked what her position in the company was and she wouldn't and didn't give it to me.
MOVING FORWARD.....
My mother gives the information needed; the technician is still at this putting in the water heater while I'm writing this review/complaint and here we are on 1/3/2023@ 11:00AM.
'need a new one and It's broke. We have not received the itemized list but an order for the water heater was submitted by this company. Well, this all started on 12/22/2022, on 12/26/2022, we were still waiting on a water heater. AHS stated that they had sent the vendor an email confirming heater is ready to be picked up. 12/26/2022 thru 12/30/2022, vendor did not answer phone nor return messages. AHS contacted and I was put on hold while they called vendor 12/28/2022. AHS rep. returns to phone and states vendor has been having trouble with phone (this after, I called 15 minutes before calling AHS) and had not transportation to pick up item. 12/30/2022, AHS is called again due to no response from vendor after 5 days. Once again, AHS calls vendor, and they answer (surprise!). This time vendor relays message to AHS that they will be out on Monday to complete the job. Well, Monday comes, and AHS calls at 7:36AM. AHS states that there is no work order confirmed for 1/2/2023 (if there was no work order then why you are calling), i was put on hold and AHS calls vendor (again, Surprise they answer). AHS returns to phone and states vendor will be at my mother's house on 1/3/2023. I hang up and call T and C plumbing and Alex answers. He states that the warehouse is closed, and they will be picking up water heater and at house on 1/3/2023 between 8AM and 10AM.
HERE WE GO.......
On 1/3/2023, The technician comes at 8:20AM-it has been reiterated several times in the past days, verbally with ASH and vendor- TECHNICAIN NEEDS TO HAVE IDENTIFICATION, LICENSE AND SPEAK ENGLISH. WELL! WELL! The technician came with a jacket that had a Nelson name tag adhered to the jacket and no other Identification, (No Driver's license?) He just pointed to the name tag. He showed me picture on his phone of work order, when asked about license. He then goes out to the truck and sit for about 15 minutes (i know he's calling the office). In the interim of this, Alex calls(8:25AM) and states the technician doesn't have any identification, is it ok to complete the job. Of course, since my 80+ year old mother hasn't had water since 12/22/2022 and I've had to pay someone $25 a day (8 in total) to heat water which is necessary for her medical/hygiene and them not picking up the water heater which has been sitting since 12/26/2022.
THIS IS WHERE IT GETS REALLY INTERESTING.....
The technician gets out the truck with invoice in hand, extending the paperwork towards me and ask, if were paying cash or by credit card (first full sentence out of his mouth). I tell him we're paying by credit card. He then goes and I believe shares this with his superiors (I hear him talking on the phone). I ask to see the license again, and he shows me the same information on his phone (I take a picture of it). I then ask him his last name and he just looks at me. I ask him Do you know your last name?), he reaches for his phone (really!). I was away from him, as I hear the house phone ringing; it's T and C plumbing. I ask what the person's name is because it sounds like the same women's voice, I just heard on the technician's phone (it was. She wasn't forthcoming wit her name (she asked why I wanted it). I shared with her the reason to be; because you're asking for a credit card number, and this is business in which she needed to identify herself. After some words back and forth she stated her name was Kenya Lovo. I asked for (I guess) Nelson's last name since he didn't know it and once again, she wanted to know why. It was like pulling teeth. WHAT KIND OF BUSINESS IS THIS? Finally, she said his last name was Gonzales. I asked what her position in the company was and she wouldn't and didn't give it to me.
MOVING FORWARD.....
My mother gives the information needed; the technician is still at this putting in the water heater while I'm writing this review/complaint and here we are on 1/3/2023@ 11:00AM.
San Francisco, CA
I tried to have them come to inspect & fix my water heater. They ditched me on my first appointment w/ them. Then they said they going to give me $50 off, but turns out you can't use that $50 off on the inspection service. But That is not the problem. The problem is I feel like that they are not honest in their price. They quoted me $7,000 for replacing a regular residential 40 gallon water heater! That is crazy! Home depot quoted me $1860 for doing the same thing with 10 years warrenty! I understand everybody has a different price but charging people so much for a small job is just doesn't sound right.
San Francisco, CA