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We had a couple of jobs - replacing some outside faucets that were leaking, installing our new gas cooktop, and a leaking gasket around the above-counter bowl-style style in our downstairs bathroom (by the way, don't ever buy one of those). I put out one of those quote requests to multiple plumbers in our area, and Jared was one of the first to reply and the only one who provided an actual numerical estimate, which is what I requested. All of the other responders required an in-home consultation before they would give a price - who has time for that for a small list of jobs. I also thought the price sounded about right.

He responded on a Sunday and was able to come the next day. He gave us notice via text before arriving, showed up on time, and got to work. There was a problem with the gas cooktop fit in our counter top, which obviously wasn't his fault - he was still able to install it, but we'll have to retrofit the drawer underneath to accommodate the position of the gas regulator hardware. He had some suggestions on how to do so. All of the other work looks good so far - the faucets and sink no longer leak and the cooktop works.

Overall, Jared was responsive, efficient, professional, and priced reasonably. I'll definitely give him a call for our next plumbing issue.

I emailed Xtreme Drainworks b/c our shower drain wasn't working. They answered all my question fairly quick and came right on time. The guy that came (I forget his name) was friendly and finished it quick compare to our the last service we had from this different contractor. Anyways I would use Xtreme Drainworks again, and would recommend it as well!

I called Just Plumbing last Tuesday and asked if they could come to my condo to provide an estimate to fix my leaking shower. The receptionist was nice and said that Tim (I think that was the name) could come out and provide an estimate and scheduled a window of 9am-11am last Thursday. I stayed home from work that morning to meet with the plumber and discuss the issue and estimate.

At 10:30 I had not heard from them, so I called and left a message because I wanted to make sure the plumber was not having any issues getting into my building. I received a call back immediately. The gentleman sounded confused and said he was just returning my call. I told him I called because I wanted to make sure that he knew how to get into my building for my appt this morning. He asked (again sounding very confused) what the issue I was having entailed. I told him my shower is leaking and I need an estimate to fix it. He tells me he cannot come out to my condo just to provide an estimate - that is a waste of his time. I tell him that's very interesting because I called and made this appointment window, which has now lapsed, for that very reason and have now been home from work for 2 hours awaiting his arrival. Apparently it's okay to waste my time? I told him I specifically asked the receptionist for an estimate appointment. He told me she's not a plumber and can't really give me that info. Your receptionist can't schedule appointments? Then why did she? She surely didn't give me any other info outside of a time slot which apparently vanished into thin air after we got off of the phone.

Anyways, I understand miscommunications happen, but any point during this call some sort of apology for the confusion would have been nice.

So, we chat on and he says that he charges $85 an hour and it will probably only take an hour to fix it so he can just come and fix it. I tell him that's fine, but I still need to identify what parts are needed so that we can estimate those for my landlord and that we may be able to order them under the manufacturer's warranty. He says I probably just need a new shower valve so if I send me photos of the shower he can try to see what parts I need and how much they will cost. I immediately text him images, per his request, but do not get any confirmation back that he's received. I follow up with another text to confirm receipt and he says that he is trying to get a price on parts right now. I tell him I have some additional bath specs from my building manager that might be helpful and that I can email those to him. He sends me his email address and asks is it kohler. I tell him, no, but that I have emailed him the specs, including the manufacturer.  

I have not heard anything back since. So, thanks Just Plumbing, for wasting my time and scarring my faith in customer service.

Our Tankless Water Hester broke! We called Eric and Jon.

Since our unit was several years old, we opted for a new Navien Tankless Water Heater.

Jon, Jason and Ray installed the new unit and were OUTSTANDING!

My wife and I were impressed with their, knowledge, skill and teamwork!!!

They showed us why Master Plumbers are highly skilled.

We will use them for all our future plumbing needs.

We highly recommend this Company and Eric, Jon, Jason and Jay!

You will not regret choosing them.

You don't ever want to hire this Plumbing and Drain Service!  Minor repair in the bathtub faucet, which just needed to change the valve stem and handle.  The faucet had been leaking.  They came out the next day and when I showed Eduardo what was wrong, I asked how much and he  called his boss to find out the price.  I nearly feel off my feet when he said it would be $375!!

They never want to give a quote on the phone or ahead of time, they claim they must see it and then they quote you.  But to change a valve stem that only costs about $20 at Home Depot, doesn't mean that you have to pay a fortune to get the labor part of it done.  I told Eduardo that he can tell his boss that I won't need their services at that ridiculous price!

Great experience working with Chad and James. Professional and friendly gentlemen, who know what they are doing. I needed to disconnect the heaviest ceramic sink in the universe and they got it done in no time. Not to mention they agreed to work on a Saturday morning. Definitely recommend if you looking for a quality work of a licensed professional plumber. Thank you for being so amazing!

We had a pinhole leak in the wall of our restaurant. They arrived quickly and repaired the issue quickly. We are super appreciative for their help and will definitely use them in the future for any plumbing needs.

My toilet broke called Guadian Plumbing they came it within the hour gave me a free estimate. The price was reasonable and it was fixed immediately. Very friendly service. My toilet works great!

I noticed a leak in our rental's garage near the water main which was also leaking on the other side of the wall outside our home. I made some calls and put out a project request on a Friday afternoon as businesses were closing for the day. The soonest return window I'd received was Wednesday next week.

I left for a few minutes and came back to Danny and his colleague switching off the main to my house to prevent further leaking and to help reduce the inevitable hit on our water bill. He explained how to operate the switch and was ready to diagnose the leak next day.

He was professional, proactive, and friendly. He let me know about a deal running through the weekend too, and we worked together to contact the homeowner and get the work started.

He came back Monday to evaluate the water main and Tuesday to repair. He installed a diversion line since the slab leak would have been a major operation. He was done within a few hours and restored water to our home.

Thank you for your prompt, professional response to our emergency leak!

I called the main number and spoke to Mike about my water problem.  He arranged for Kenneth Showers to come out the same day that I called to diagnose and repair a main line water leak near my meter.  I was so relieved since I had to turn off the water at the street and my house had no water for hours already.  I called the city's water department prior and the city employee confirmed that it was on my side and turned off the water.  The source of the leak was undetermined so Kenneth suggested that I call a leak repair company to narrow down the location.  Jeff at Pulse Leak Detection came out and found the leak close to the meter.
Kenneth and Roger (plumber apprentice) came out after Jeff left and repaired the joint that came unglued.  During this phase, Kenneth noticed that the shutoff valve was also leaking (slow leak) so he arranged to come back to repair that as well.  To protect the hole with the new plumbing, Roger came back after hours with a board to cover the hole and placed landscape rocks on top to secure it.  Kenneth was booked the next day (Friday) so he scheduled a return visit the following Monday the  to fix the shutoff valve and replace the cartridge in the master bath that he noticed wasn't working when he turned on the water.
During the second appointment, he replaced the shutoff valve with a new and improved model that is easier to work with.  He also replaced the Moen cartridge in the master bathtub after resurfacing the valve due to corrosion.
I am so relieved that I found a plumber that knows what he is doing and that his truck has all of the tools of the trade with replacement parts.  I have noticed a recent trend with plumbing companies that they save money by having a minimal amount of tooling and not stocking replacement parts.  That is really problematic since the customer has to go and get the part(s) at a  home improvement store which defeats the reasoning for calling a plumber in the first place.
I would definitely recommend Kenneth Showers and Proactive Plumbing to anyone who is looking for a good communicator as well as a quality plumber who is honest and knowledgeable.  I am going to call Proactive Plumbers the next time I need any plumbing services done.

I checked Yelp to learn about this company. I called later afternoon Saturday and they were able to come out Sunday morning to replace my water heater. Pricess were right on with the four others I called. They were fast, friendly, and VERY professional! After installation, they gave clear and concise instructions. I'm very satisfied.

I called Tuesday (April 19, 2016) at 10:30am to set up an appointment. I thought I had dialed the wrong number and then a different number called me back. It was Mike and he was really nice and easy to speak with.

I hadn't heard back from them and there was a bit of miscommunication, so I assumed they got busy and forgot about me. I got a call this morning (April 26,2016) about 7:30am saying they would be here between 9:30-10:30am. Jessie showed up and he was awesome! Very personable and friendly. He knew exactly what he was doing.

I'd gladly recommend them and use them again in the future!

Mitch is a great, experienced and most importantly honest plumber.  My kitchen sink had poor water pressure and he quoted me $295.00 to fix and replace the entire faucet.  While he was fixing the issue he found the problem with the existing faucet and was able to fix the issue while keeping my original faucet fixture.  He only charged me $95.00 dollars as opposed to the $295.00 he originally quoted. He has been doing his job over 36 years and has great customer service skills and is prompt.  Thanks again Mitch , I will call this company for future work if and when needed!

Victor Lee Plumbing is the BEST!  I was referred to Victor by a friend and asked him to do a proactive plumbing walk through of my recently purchased home.  He is professional, thorough, thoughtful and his experience speaks volumes and so does his quality of work.  He made some excellent recommendations and helped to ensure my home was in good condition plumbing wise.  Months later I did have an incident that was not preventable and I was out of town.  I called Victor late in the evening.  He returned my call promptly and took care of my crisis the next morning.  His service was over the moon excellent and he really helped me beyond what is normally expected.  He is truly the very best at what he does, a super nice gentleman and I trust him completely.

Fabulous experience using Bob at Neighborhood Plumbing. I called him this morning and he returned the call quickly and said he would stop by and look at the issue. I needed a working above ground water shut-off valve and a working regulator. Bob stopped by on his way home and gave me a very reasonable bid, needless to say I jumped on it and Bob went to work immediately. He and his son work together and they did an outstanding job removing the old valve and regulator and installing the new ones. Life is so much easier when you know great people who take pride in their work and are actually helping others, If you need a great plumber don't hesitate to give Bob a call at Neighborhood Plumbing I know I will be!

Excelente servicio por parte de Juan. El llego al tiempo que dijo q llegaría y trabajo hasta muy tarde y con buena actitud. La llave principal de mi regadera se quebró y el consiguió las partes y la arreglo. Muy limpio para trabajar! Gracias Miguel y Juan.

Wow, wow, wow!!

Reliability, friendliness, responsiveness, and qualified professionals can be hard to come by these days, but Andy's Plumbing checked all the boxes for me.

The work I requested was to replaced the oven/range gas supply valve.  He was very thorough as to ensure proper installation and safety from any type of gas leak.

Blaine was also easy to work with and has fair prices!

Installed a new water heater in August, called today because I smell gas coming the hose connection. Call center says the labor warranty is 30 days, 6 years for parts. $65 for them to give me an estimate and $100 for a service call.

Worst part was call center would not give a straight answer on whether a gas leak is covered or not. Really poor service for a past customer.

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