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Guardian Plumbers

Guardian Plumbers

Plumbing Service
27895 Diaz Rd, Ste C, Temecula, CA 92590

Description


Guardian Plumbers is a family owned and operated business based out of Temecula California serving its neighboring cities. Our Plumbing company is fully licensed, bonded and insured. Each plumber and plumbing apprentice is fully background checked for your peace of mind when we enter your home or business we promise to provide you with exceptional service that is honest, reliable, and our workmanship is guaranteed. Guardian Plumbers can help you with a number of plumbing services, including sewer repairs, slab leaks, tankless water heaters, drain cleaning, fixture installs, water heater installs and SO much more. You can count on Guardian Plumbers for the expert help you need.Give us a call now for old fashion service and a smile guaranteed

HISTORY


Established in 2008.
Guardian Plumbers was established after Matt Black had spent many years working at his father's plumbing company. He decided to start his own plumbing company which has been very successful. Each year he has been able to add another truck to the fleet and more expert plumbers to the staff.

ABOUT BUSINESS OWNER


Matthew Black is the owner and operator of Guardian Plumbing with over 10 yrs. of residential and commercial plumbing experience. He is a knowledgeable and reliable master plumber who prides himself on quality work and honest customer service. He is dedicated to proving there is still a good quality plumber out there that you can trust. His aim is to build a life long working relationship with his clients through tried and true service!

SERVICES


Reviews


Emery C.
Emery C.
4/27/2023
Our sink was clogged and was told it was improperly installed. The home warranty said it's not covered. I am so glad I was able to use Yelp and got in touch with Guardian Plumbers. Very accommodating, helpful, gave options and reasonable prices. Even got quotes for other plumbing concerns. Thank you Rodeena, Angel and Sergio.

Sue D.
Sue D.
4/27/2023
we had a big project. they had to jackhammer up 25 feet of the inside of my home. All the guys were so professional, it's was a huge mess but they made it bearable. Always on time and happy to be here. They replaced my sewer line good as new. Thank you Guardian

Sue DePriest

Miranda G.
Miranda G.
05/12/2023 12:00:00 SA
I have used Guardian a few times throughout the years. They are always professional, on time and are respectful of the homeowner's pocket. Anthony has been my plumber a few times, and he is thorough, patient and knowledgeable. I really appreciated how he gave me options to best help with my home's very old plumbing and remain in budget. I am happy with the work done and know my updated plumbing will last me for years to come. Thank you Anthony and Guardian plumbers!!

Adrian W.
Adrian W.
5/17/2023
Not true. I sent pictures of exactly what I wanted, the exact system placed exactly in the spot that it was made for the new house. Unless this is the first time your organization has ever installed a water softener you would think based off the detailed pictures I sent you could have just given me quote rather than waste everyone's time which I said during the initial request.

Your guy came out and tried to sell the $6000 halo system which all plumbing businesses are trying to push. Like I said do your research and shop around. I got someone to install it the way I wanted for a fraction of what you charged.

Be a normal business and rip me off for hundreds of dollars stop being greedy trying to get thousands.

Jazmine J.
Jazmine J.
02/03/2023 12:00:00 SA
Our technician Jamie L was 2nd to none. He was the 2nd plumber to come check the leak on our newly installed oven. The other plumber couldn't figure it out without wanting to replace a lot of piping, Jamie L took the time to listen to my questions about why  the piping would needed to be replaced. He was knowledgeable. He was quick and efficient.I would highly recommend and we would hire again for any home projects
-Jazmine

Scott K.
Scott K.
5/23/2023
Timely, courteous, friendly and professional. Would recommend.

Caroline M.
Caroline M.
03/06/2023 12:00:00 SA
We had a leaking, and also otherwise dead water heater. Called another co who wanted $2300 to 'replace the switch', which they couldn't get for 2 weeks. They didn't identify the moisture under the unit either.  Guardian sent their tech George, who showed up on time immediately identified the issues and was back, as promised at 8 am the next day to replace the beast! With a pan! *Homebuilders get it together* Nonetheless, George, his associate, and the office crew are the best and we are very grateful for their time + efforts. Oh! They also very kindly helped us take apart some items that were in their way... kindly, not annoyed.
Highly recommend their services.

Ginger P.
Ginger P.
4/18/2023
This team is so amazing! We have now used them in two homes, to install tankless water headers and a Halo filtration system.  GREAT work.  They are friendly, communicate anything needed, and are quick to reply to needs.  I cannot recommend them enough!

Charli S.
Charli S.
5/16/2023
UPDATE: The Halo5 tank installed is dented and scratched. And, unfortunately, the contractor has become unresponsive to warranty requests because one of their workers burned a hole in a tub surround and chipped a tub in our home. We are attempting to find a replacement but they have stated they will hold off on addressing any issues (i.e., hot and cold water valves loose in the wall, shower valve replacements that are not anchored to the inside of the wall so they float between the two showers, vent on roof is loose and we have to keep straightening it out and trying to secure it from falling off the roof, broken roof tiles and the painting of the roof tiles in the front of our house a pinkish/tan color when our roof tiles are brown) until we locate and settle the replacement tub surround issue. In addition, the drywall and texture repair that they supply is of poor quality. We have flat areas, areas that are not 'knocked down, noticeable box areas on our walls now and the texture, generally, does not match our existing texture.  We attempted to meet with the owner to address our issues but were told that he was too busy to meet with us.

It certainly doesn't appear that they are going to honor Our promise to you: ...- All work Guaranteed - Quality Customer Service - ... as stated on their website.

ORIGINAL REVIEW:  The scope of work performed was a whole house repipe, replace a tankless water heater and installation of a Halo5 system. The workers were always on time, professional, friendly, and courteous.

Darren M.
Darren M.
5/15/2023
Great install of new toilets and bidets by Andrew and Israel.  Friendly, knowledgeable, and they kept me apprised of any issues or questions.  Already have a neighbor asking for their number, and I will share!

Yira V.
Yira V.
2/18/2023
My house received a number of problems one after the other. I was beyond stressed but this company took care of it quickly and answered all my questions. There wasn't a day that went by and I didn't know what was going on. Very nice people too. I would use them many times over and recommend them to anyone.

Anthony H.
Anthony H.
04/10/2023 12:00:00 SA
Great service, price, team, communication, quality of work. Everything you would want in a company.

Lise J.
Lise J.
2/28/2023
Very professional, loved that they send a pic of the technician and their bio, helps to know who's coming to the house, 2 guys actually came by and did their job quickly, were very knowledgeable and then stayed to assess another plumbing issue that we'd had repeated problems with. . . highly recommend them!

Matt S.
Matt S.
4/22/2023
Customer service is great. Workers are friendly and responsive. But these guy are just too expensive. I called them because I had a new kitchen sink installed. The drain pipe for the sink had to be cut for the sink to fit properly.  I called Guardian Plumbers to come out and they quoted me $800 fix it along with replacing some shark bite fittings that another plumber installed. After realizing that I had a new sink installed (again the main reason for calling) they said that the drain pipe needed to be recut and they had to install a new one to get the sink, garbage disposal, and drain pipe to align properly and that would be an extra $1300. Unacceptable!

SidRay Z.
SidRay Z.
2/13/2023
Today marks the third time I've called this company and I have zero complaints about them. They're fast, efficient, and most of all affordable! Everyone from the friendly person answering their phones to the plumbers who've shown up have been top-level professional. I had my main water feed onto my property worked on and to call what I was left with an upgrade would be an understatement. Awesome company; they'll always be my first call going forward.

Lazaro S.
Lazaro S.
2/13/2023
We needed hot water to a sink, just needed an undersink water heater. Accepted their quote because they got it to us the fastest - Got cheaper quotes, but AFTER this was already scheduled.

Anyways, it was a single lever faucet that we had.  They had to disconnect the lines to add in the new line from water, so presumably the fixture was just sitting there.

Asked, hey, can you connect this new fixture instead of the old one because we wanted a double lever faucet.  It was a nicer, brand new piece.  

So when I asked to do installation on this new faucet, I was  told that it would be an additional charge EVEN THOUGH IT WAS THE SAME WORK, just on a different piece of hardware.  The old faucet wasn't even connected at this point, literally disconnected - so when it was reconnected, they could've just connected this other one - the same amount of time and effort, actually probably less since it didn't have wear and tear on it, no rust or salt build up, etc.

Felt like an unnecessary upsell and general bad business practice.  

They left and we're just swapping it out ourselves.  

Stars rating reasoning:
 Cost - Slightly higher than other bids, but reasonable in comparison to the others, although an hour of work to install a $200 part for over $1,000 total is still absurd.
 Speed: Super fast
 Professionalism: Terrible. I think it should've been included to do probably less work.
 Then when they were done, they left without someone come to double check the work. They told the front desk they were in a hurry.

Rick T.
Rick T.
10/06/2022 12:00:00 SA
What can you say...from calling to set an appointment to the team that came out and did the job, perfect!! The young lady that took our call was so polite, professional,  and helpful. Really put both my wife and I at ease,  thank you! The team that showed up were friendly,  polite,  professional  and listened to our situation and problem. They immediately got to work and solved our problem. Thank you Robert and Joshua yoy were fantastic! We've already recommended you before I could even get this review up! I can't  thank you all enough. They treat you as they would family! Again thank you all and we will be calling again if needed!
They have my name as Rick T but its Rick S in case you need that!

Medi S.
Medi S.
5/16/2022
The lady on the phone was great, but their tech showed up initially charging us $740-$1000 to replace a garbage disposal and a running toilet. He then dropped the price to $550 for just the garbage disposal repair - we looked up the unit it was $100 at lowes - We decided to go elsewhere and found several bids for around $285 for the same job. We decided to upgrade to a more powerful disposal and paid $330 - They just left did a great job.

I would steer clear of these folks -  they even charged us $60 for the estimate/diagnosis when other plumbers offer free estimates.

Anette L.
Anette L.
6/14/2022
We moved into a new home last November and there was a leak in the laundry room the previous owners didn't address when they moved. Also had very high pressure in the water to the house which probably would have caused a major slab leak eventually. We called Guardian plumbers- Jose came immediately and fixed everything the same day! He had to go through the laundry room drywall and did an amazing job, even cleaned up!
So we have noticed that our washer only had hot water and no cold. We called Jose- he came out the next day and checked the cold water hose which was fine- we hadn't hooked it up correctly and he was so helpful!
Thank you Jose and Guardian Plumbing!!

Lechugas K.
Lechugas K.
1/16/2023
Thank you so much Donnie from Guardian Plumbers. You did such an amazing job fixing my son's sink. Donnie is very professional and great personality. We are always happy and blessed to have Guardian plumbers. Highly recommended.

Ray K.
Ray K.
3/23/2023
Guardian will always being our choice for plumbing problems.  George was awesome, polite, knowledgeable about the craft and the issues involved in our leak and didn't charge for spending a little extra time on a side issue we were having at our kitchen sink.  Guardian is absolutely #1 choice for us for any plumbing issue.

Karen S.
Karen S.
11/18/2022
The shower valve was stuck open.  The only way to keep the water from continuously running was to close the main water shutoff which was a MAJOR pain.  Angel came out on a Saturday night and was able to fix the issue that night and offered a more $reasonable solution rather than trying to upsell the issue.  Would HIGHLY recommend!

Sherry S.
Sherry S.
10/08/2022 12:00:00 SA
WOW !!!! , Great service in soooo many ways !!! .
Robert and Josh were on time ,very professional, KNOWLEDGEABLE  and friendly .
We had a  troublesome kitchen sink ( and no outside drain pipe )  clog and our pipes under the sink were installed like a mousetrap game / maze , which makes it very difficult to unclog that way.
And Robert know the best way to fix the the issue  Which required him to go in from the vent on the roof and  it was very hot that day ( and later in the day )  so I'm sure they were both a little tired ( but neither showed it ).
Joshua retrieved the ladder and other equipment and they fixed it
I highly recommend this company , And definitely would  recommend Robert and Joshua !!!! , Robert also gave us other suggestions and went out of his way to help us .
Were very thankful , grateful and blessed to have them as our plumbing Co. Thank you Robert and Joshua .

Debbie C.
Debbie C.
7/19/2022
100 Gold Stars for Guardian Plumbers--Both John Wallace & Preston.
Our toilet was running, plus shower clogged. Guardian immediately came & John & Preston did an excellent job & quicker then I thought plus they clean up afterwards. They are so kind & respectful! They are the best repairmen that have ever come to our home & we even got a reasonable price. Also the girl that answers the phone, I think her name is Megan. She is so kind & polite. Such a great group of employees. I'm so grateful! Such a wonderful company!

David T.
David T.
3/13/2023
Ok Yelpers here's the 411 why this business earned a one star review. It all started when I received an email from EMWD that my water usage was unusually high because the water meter was constantly running. After some DIY diagnostics, it wasn't a flapper valve in one of the toilets.On 2/21'23 I called a couple of plumbers and Preston from Guardian Plumbers came out to my house. After looking at all the fixtures inside, told me it was probably a slab leak and the repair would be a pipe reroute with leak detection, with two quotes from $3k-$3600. Obviously I was skeptical of this bid when he had no exact location of the water leak.
My significant other said to hit the pause button and get a second opinion, and I did. I went on Yelp, again, a got lucky with Canyon Hills Plumbing. After an almost sleepless night, the awesome technician came out the next morning and I explained the problem. The first thing he did was to check the water meter and then turned off the main water feed to the sprinkler system. Guess what? The meter dial stopped! He explained that is the first thing to check when there is no apparent/visual water leak. End of story, it cost me zero dollars and the thing I needed a was new sprinkler valve. Moral of the story is stay away from these thieves, they just wanted to take my money, not knowing where the problem was that is terrible business practice. always get more than one opinion and good luck to all.

Susan F.
Susan F.
03/12/2023 12:00:00 SA
This is the 2nd time we've used Guardian  Plumbers.  This time it was a leaky faucet in the kitchen.  They came to do an estimate and see about the problem.  Recommended we get a new faucet and they would come back to install.  We ordered a new one, and once gotten, within a few days they came to install.  Very courteous, on time repairman.  Office very  helpful in setting up appt.

Amaya S.
Amaya S.
02/07/2022 12:00:00 SA
Jimmy, Technician was sent to my home around 2am. As a result of a bathroom sink faucet not turning off.
The under sink and laundry room didn't shut if off. I was on edge. Jimmy said in a calm tone, for me to relax. He got the water off!
This youngman was very professional and offered suggestions to remedy further problems with the faucet. Again, Thank You

Jason B.
Jason B.
03/02/2023 12:00:00 SA
Great service!  Work with Angel through the entire process of estimate and installation of a Bradford White Heat Pump Water Heater.  This included having to coordinate with an electrician for a new 240V power line.  Very responsive and available.  Would highly recommend this contractor for any plumbing needs.

Jim M.
Jim M.
3/14/2023
Our water heater went (leaking, what a mess), called Guardian the next morning, they came to my home that day at scheduled time. They quickly assessed the problem, and discussed options with my wife as I was away on business.  My wife and the technician called me together on a speaker phone discussed options with me, we decided on a new tank less system.  They allowed me to conduct the complete transaction over the phone and we had the entire system installed the next day. We only had one complete day without hot water.  Amazing in a day where customer service is no where to be found.  They took away the old tank, cleaned up the entire area, and life git back to normal. Very professional, nice people, not cheap, but you get what you pay for. Very happy with the product and the service I received

Nicholas G.
Nicholas G.
02/09/2022 12:00:00 SA
We hired them to perform scheduled maintenance on our tankless water heater.  The maintenance took roughly 1.5 hours.  They were clean, prompt and professional.  Overall great job!

Phoebe L.
Phoebe L.
09/07/2022 12:00:00 SA
Guardian plumbing has been very helpful to me. They have help with a pinhole pipe leak, a hot water heater, as well as a toilet replacement and sink faucet replacement. They have always been excellent in their communication in regards to appointment times as well as cost. They have answered every question and concern that I have had and always provided additional information in order for me to understand the process of whatever job was being done.  I would highly recommend Guardian Plumbers to anyone with plumbing needs.

Tui P.
Tui P.
2/18/2023
I've used them a few times and was able to get someone the same day on a couple of issues. They showed up within an hour for my water heater and fixed it! I definitely recommend them.

Patricia T.
Patricia T.
6/14/2021
I requested for a quote from several different Plumbers. Guardian came in with the lowest quote so naturally I went with them. $900 cheaper than our first quote and a few hundred less than our 3rd quote. Not only was he cheaper but he was able to give us what we wanted. Install outdoor shower with both hot and cold water for after pool use.

EJ ( Edward ) was his name. He came out on Friday at 8 am. He was friendly, and professional. Once we agreed on price and project, he was able to complete the job by 8 pm. He helped us understand the importance of the PRV (pressure regulator valve) and we opted to have him replace our 5-6 year old PRV.

By 10 pm I was able to get right out of my pool and use the hot water shower adjacent. What an amazing new addition to our home. We have taken cold showers for 25 years!!!!

If you have a pool don't delay the hot water experience. It's amazing not having to run through the house freezing cold house.

Edward (EJ) is your man. He is efficient, professional and kind and thoughtful.

I am so impressed with Guardian Plumbing and will gladly call them for future projects. I highly recommend this company, but I especially encourage you to ask for Edward Adams by name. You will not be disappointed! 5 stars for this amazing company! Thank you EJ. Thank you guardian.

Mike L.
Mike L.
8/15/2022
The pricing and tactics used warrant a one star review, however they were very friendly and professional, so I felt inclined to give them an extra star.   Their tactic of charging $69 to come and provide an estimate sets them up well for their crazy high quote to complete the work.   We asked them to come fix a slow leak on our mainline. Important to note that I do the majority of the pipe work around my 10 acre property, but didn't have the time to take care of this one.   They arrived on time and dug up the mainline area in about an hour.  Once the area was exposed the leak was now a much stronger spray because the pressure was not holding it back.  The technician said it is very common that this happens (however he didn't mentioned this could happen prior to digging).   However, now that he has me for $425 for the hour of digging, he proceeds to tell me that it will be $3650 to make the repair and it can't be done until 4 days later.  At which time I will probably want to minimize my water use and just turn my main water off and on as I need it.  My driveway is over a 1000 ft. long and I have 10 acres to maintain.   This was in no way an option, so I was forced to dig my heels in.   I also told him that his pricing is ridiculous.  We are looking at some PVC parts that were no more than $150 (on the high end).   He said it would take 2 to 3 guys a full day to repair and they will need to do additional digging.   INSANE.  It might take ME that long but 1 experienced guy should be able to do it in an hour or so and no additional digging should be required.  I then told him that I would like to use Schd 80 fittings, to ensure the fix is strong.  He said that would cost me an extra $200 to go from Schd 40 PVC to Schd 80 PVC fittings.  (5 x 90s, 1 Tee, 1 Bushing, 5' Pipe, a little glue and primer...all 2.5)   So now the parts are  around $400?  WOW.  I know this to be ridiculous because I have repaired portions of my mainline myself.  What a scam.   Long story short....we went back and forth about WHEN to make the repair and he  finally got a crew the same day to make the repair.  The lead tech (of the installation crew) explained to me that they always make those type of repairs in Schd 80, it's their standard.   Hmmm.....that doesn't match up with what the first guy said.  Also, no additional digging was required....just as I said (so excited that I paid for it).   Anyway, at the end of the day (actually 2 hours later) the repair was fixed and I was out almost $4000, for no more than half a day of work, and I still have to fix the small bit of asphalt that they tore up because they don't do that.   This was a total racket.   Yes, they get the work done, but expect to pay 3 times more than anywhere else.  I will note that through all my back and forth they knocked off about $275 of the which brought it to $3800.  I could have remodeled a small bathroom for that much.

Candace J.
Candace J.
7/13/2022
This place is amazing beyond amazing we have used them several times before . We have called them in the middle of the night for an issue and they arrived in 40mi or less and they informed us that we would eventually need to replace some pipe issues so we had them come back a few weeks later to do that job. Fast foward to sat 07/09 we had to call our home warranty and they finally sent a company on Tuesday 07/12 we'll the guy said he couldn't get to our valve cartridge and he would have to charge us almost 1,000 we almost agreed to it then my husband said bo call guardian we did and they had someone out there next morning 07/13 and the plumbers they sent were George and Angelo and they gave us 2 options and boom they fixed it for nowhere near the price The other place was gonna charge .Theg are amazing thank u so much guardian plumbers

Bryce G.
Bryce G.
9/19/2022
Responsive, professional, fair pricing, great work!  Can't ask for much more, but the guys that came out were amiable and very helpful as well!  A+ job!

Bryce and Sue Gharring

Mike S.
Mike S.
9/13/2022
Good no Great company and the service is above and beyond. From the order request I placed to our fantastic service tech Jose Rodriguez was and will be the reason we will call them if there is anything plumbing needed in the future.

Thank you Guardian and Jose Rodriguez...

Pat H.
Pat H.
09/07/2022 12:00:00 SA
Pat H
In my last review of Guardian Plumbers I was extremly dissatisfied with the pricing of my plumbing job. Dave from the Co. Reached out to me to discuss the matter and we agreed on a refund which was three quarters of the overall price. Im satisfied with the recent outcome and want to say thank you to Dave.

Angela G.
Angela G.
01/06/2023 12:00:00 SA
Had a great experience with this vendor. They were able to send out a vendor on the same day to service our clog. Our technician was very courteous and knowledgeable. Customer service was always on standby to answer my questions while we waited for service. We would call them again, no question

Karen M.
Karen M.
09/11/2022 12:00:00 SA
They are always my first choice, fair price and very courteous. Will recommend them to everyone

Jon J.
Jon J.
7/25/2022
On July 18 I called Guardian bc the old cast iron kitchen pipe system was leaking. I was told by the receptionist that the plumbers would be there between 8-12 Jul 19. I got a call abt 7:45A saying they would be there abt 8:15. And guess what? They were on my porch at 8:15! George (and his trusty sidekick. Angelo) came in, eval'd my situation and gave me a short time quote and a long time cost. I chose the latter and they went to work. They were professional and ķnowledgeable. I was and am still impressed with the finished product. They worked like Batman and Robin. The only thing missing was the 'bat' emblem on their chests! If I spring a leak (well, my house) I will definitely call Guardian back.

Joe L.
Joe L.
2/28/2022
You can always tell when a company grooms their employees to become salesmen. I called Guardian to fix a spigot that I had broken off because it had a constant leak. When the plumber arrived he accessed the situation and told me he had three options in fixing it. (Textbook maneuver). That made me nervous off the bat. He made suggestions about replacing the pressure regulator because the house was around 17 years old. I said does that mean that the pressure regulator is bad? He had no answer.
So he began to tell me I could replace the whole riser over $1000 bucks. I said hell no. What's option two? For $600 buck he can do the repair but not as intense as the first option. I said hell no. What's my third option? For $300 he said can install a new spigot but couldn't guarantee how long it would hold when he soddered it. I gave him the go ahead.
It pisses me off when a company offers to fix shit when it doesn't need fixing. So buyer beware, they remind of car mechanics.

A W.
A W.
05/09/2022 12:00:00 SA
We had some jerk jump our front gate and slam down on our above-ground pipe, breaking it. These guys came out, replaced the part right away. Then the part failed and they came right back and replaced that! Very nice guys and they stand behind their work. Definitely recommend!

Michele H.
Michele H.
6/24/2022
Guardian Plumbing was an excellent choice for my plumbing needs. From my first telephone call seeking service to the end result and follow-up, it was a pleasurable experience. The polite and helpful response to my initial phone call, the expediency of my appointment, and the work completion all allow me to rate Guardian a strong 5 stars.   Very positive experience. Will definitely call Guardian Plumbing again for future plumbing needs.

Liang D.
Liang D.
12/10/2022 12:00:00 SA
Thanks for a great service and customer experince

Don F.
Don F.
02/08/2022 12:00:00 SA
Water heater issue.  Jimmy came out, diagnosed the problem quickly.  He gave several options and prices to fix the problem.  He fixed the problem quickly and we were back to normal in no time at all.  Great work and very professional.

Robert A.
Robert A.
11/26/2022
We had a stopped up toilet.  Guardian sent a man out (on the  time quoted) to evaluate and quote the job.   This was new to me, as most plumbers quote a minimum just to come out.  Guardian allowed you to make the decision as to whether to use them or not after you received their quote.   The young man (John Wallace) was pleasant, honest, and effective.   I would definitely use them again (but I hope I never have to).

Traci R.
Traci R.
1/23/2022
Made an appointment a day before. They call back an two hours before my appointment trying to reschedule because they got busy and said they couldn't get to my order. Um... i have an appointment which means i have a reserved time and should have been priority. Obviously i wasn't. So i did not reschedule. I canceled my appointment and called someone else who was very reliable.

Matt B.
Matt B.
11/20/2021
Just had Edward and his partner come out and installed my faucet and garbage disposal and I couldn't be happier. They both were super friendly and very knowledgeable and answered all my questions and even some words of wisdom with my kitchen remodel and being a new home owner..... I would give them 10 stars if I could!

Dalia S.
Dalia S.
1/29/2022
Whew!  What a breath of fresh air from the previous plumbing company I used.  ( Rotor Rooter). Very reasonably priced and two of the best qualified plumbers.  Second time I used Guardian Plumbers.  The first time they actually zeroed in on the problem in practically less than five minutes.  I'm very very happy with their completed work!

Spare K.
Spare K.
1/25/2022
Guardian Plumbers are Awesome!!

Dave & Chris came out to our house, and diagnosed our bathroom shower head issue right away.

They were very patient, and thorough answering all of our questions.

Any plumbing issues we have in the future, Guardian Plumbers will Always Be Our Go To Technicians!!

Neil S.
Neil S.
9/20/2021
I called Guardian to fix a seized up shower handle and valve. E.J. Was our technician who worked tirelessly for over 4 hours to get the job done. My shower is fixed and working perfectly. He had to replace the old valve by cutting it out and welding a new valve in place. Awesome work. Thank you E.J.!!!!

Ken K.
Ken K.
05/04/2022 12:00:00 SA
Guardian Plumbing located and fixed a water leak in our attic.  They were quick to respond to our problem, rapidly identified the leak location, and provided high quality service to fix the leak.  We highly recommend Guardian Plumbing and will be using them again the next time we have a need for a plumber.

CeeCee C.
CeeCee C.
10/11/2022 12:00:00 SA
Would highly recommend Guardian Plumbers!!  I recently purchased a 20 year old home in Temecula and needed help with a few things that weren't working.  I'm a single mom with little to no knowledge about plumbing.  Preston was my tech.  He was amazing and exceedingly helpful.  Walked me through my home and helped educate me on a few things that I had no idea about.  His service, attitude and attention to detail was superb.  Will definitely be calling back if I ever need anything again!

Catherine T.
Catherine T.
6/17/2021
The Company was great!  Jose responded the same day I called for HELP!  He submitted a bid almost immediately and in a professional manner.  He provided service beyond  the 3 other plumbing companies by far.

The crew arrived as planned and worked diligently all day, and it was a big job.  They asked appropriate questions and answered stupid owner questions with care.

Good job and the mudders were beyond excellent and diligent.

They cared for the rest of my home and kept it as clean as possible while doing a dirty job,

Tara A.
Tara A.
9/26/2022
Our water heater stopped working Saturday afternoon. We gave Guardian plumbers a call, & they came right out & fixed it Sunday evening. We were sooo afraid they might say we needed a new water heater (couldn't afford a new one), but he didn't, he fixed the issue for just over 200$ & was on his way. I am so grateful for them. New customers for life!!!!!

Carol W.
Carol W.
9/23/2022
These guys were truly awesome. My elderly mother who has some serious health issues and will be undergoing major surgery soon, had a water leak inside the walls of 2 adjoining bathrooms.  (It was purely coincidence I was there when it happened).  Guardian came out ASAP.  Sometimes this can be a long process when insurance claims need to be filed, adjusters, etc.... Anthony told us exactly what to do and it really helped expedite things.  He connected us with a restoration company who came out the same day.  Their schedule was really booked but I explained the situation.  The office staff were so understanding.  They were able to shuffle things around and was able to come the next day and fix the leak.  Everyone was kind, friendly and got the job done in such a timely manner. This was a stressful situation and everyone at Guardian was exceptional and professional.  I would without a doubt recommend them to anyone in the Temecula/Menifee area that needs plumbers.  We are truly grateful!  Thank you again Guardian!

Mariah V.
Mariah V.
9/23/2022
Angelo was incredible!! He was helpful, explained everything really clearly, on time and professional. He explained what he noticed and even showed me how I could prevent/fix it for future times. He helped me understand what he needed to do and why. It was a really smooth process and I felt confident in his knowledge of the situation and his own skills. I would recommend him to anyone who calls in and think he was incredible at his job!

Ann N.
Ann N.
10/24/2022
I was very satisfied with the expediency of Guardian Plumbers. I was able to get an appointment when I needed it.  The technician, Robbie, was professional and was able to find the problem and fix it.  The office staff was friendly and helpful as well.  I would call them again if I need plumbing help!

Jamie M.
Jamie M.
11/02/2021 12:00:00 SA
Unfortunately, we are done using Guardian Plumbing for our families home or business repairs. We have had several jobs completed by them. They have become very over priced and I feel they take advantage of their customers. This last repair was a common pin hole in a 90 copper fitting. Easy to get to and I was over quoted by $400 than competitors with longer warranty's. Guardian quoted over $800, while competitors estimated $400. Before this job there was a water heater replacement. Guardian wanted $2,000 and ended up charging $3,000. Very disappointed.

Naji A.
Naji A.
8/19/2022
Thanks to Guardian Plumbers I have running water in my home again. I had an incident where my main water line pipe had burst. I called them and the next morning there was someone at my house. The problem was immediately identified and within the next three days it was fixed. Thanks to Derek for getting the job done quick so that my family and I could get back into our home. I highly recommend this company and will be utilizing their services for any other plumbing issues that may arise.

Shaun C.
Shaun C.
02/10/2022 12:00:00 SA
Guardian Plumbers (John and his helper) came to my house promptly to fix my tankless water heater. They were honest with their work and completed the job in a timely manner.  
I made the mistake of calling another company out first that didn't want to do the job and left.

If you want a reliable company to work on your plumbing needs, look no further.

Louie F.
Louie F.
08/09/2022 12:00:00 SA
my water main pipe had a leak.  Called guardian plumbing.  They sent Donnie who was great.  Professional, courteous and did a great job.  Helped me out a lot getting the job done fast and had my water up and running.  Hard to find quality and reliable work these days.  Next time if I have a plumbing issue I will ask for Donnie.

Theresa C.
Theresa C.
11/26/2021
ONLY plumber to answer my call on THANKSGIVING night! Exceptional service, Jose! Thank you.

Hershey C.
Hershey C.
3/26/2021
I spent four years with my kitchen sink where the hot water didn't come out. Up until this past winter my dry cracked hands could not take it anymore. I was always hesitant to call a plumber because of being overcharged. I got quotes from other plumbers but still delayed the service. Two months later I call again to the plumber I had chosen but they never called back. I contacted Guardian  plumbing to come out and give me a free estimate and their friendly technician David Lopez explained everything very detailed and offered three quotes. At first glance, they were pricy. I got other quotes from other plumbers again and yes they offered a lower price but again they did not call back. So I should've just gone with my gut the first time and had the service done with guardian plumbers. I called them back and asked if they can do the service, two days later David Lopez came back with Manny and fixed my sink in under an hour! I am beyond satisfied with the service and quickness of work! David also answered my other plumbing related questions with no hesitation. I couldn't be more happier with my new faucet and hot water! I can hear the hallelujah bells!  
I will def call them back! Their availability and quickness to get the job done is outstanding! Thank Guardian Plumbing

Sandy A.
Sandy A.
1/21/2022
The best!  Very fare and always sticks to price quoted.  So professional and helpful.  We have used them many times with always the same results.  An honest company!!!

Manuel S.
Manuel S.
12/21/2019
Have not gotten a complete resolution,  still waiting for bills and a huge process do to emergency room cost week missed and teste ran not knowing what was initially wrong.
Im supposed to send in email with everything.
I do appreciate the fact i have gotten a call back once or twice.

Wade G.
Wade G.
4/18/2021
The business is handled professionally. And Id recommend the company in general. But my experience and review is based mainly on the service Derek P. provided. ** The job: breaking up a post tension slab (~ 8 thick), in order to move the drains and rough in 2 sinks and two showers as well as rerouting the vents **

- he came to the house and quoted the work.
- reasonable price and turnaround
- scheduled within the same week as quotation
- a few personell issues left him alone for ~ %50 of the work
- stayed late, showed up early
- gave helpful insight and communicated well (off the cuff request for recirculating pump, was quoted without hesitation and he completed install the next day).
- worked all day Saturday to finish up
- the copper and pvc looks really good. He clearly takes pride in his work. I don't know that I could pay anyone a better compliment than that.

- Wade

Debbie A.
Debbie A.
07/01/2022 12:00:00 SA
George and Angelo were amazing solved a problem no one else could!! Thank you guys and god bless.

Alexis O.
Alexis O.
6/30/2021
This is my second time using Guardian Plummer. I am above and beyond satisfied. The quick and clean work was wonderful. You can't tell they were even there. I have a new appointment for more work to be done.
Guardian Plummer is a safe and wise choice for my plumbing. needs.

Becky R.
Becky R.
10/21/2021
As a return satisfied customer, I summoned them to clear one bathroom sink drain to which they responded. However, at first I was changed $332.00. After I complained I was told I was accidentally overcharged and they would reimburse me with a check for $100. $232.00 to clear one drain I feel is excessive and I shall request an appraisal before any work gets done if I use them again.

Randy D.
Randy D.
12/03/2021 12:00:00 SA
My kitchen sink backed up on the day before Thanksgiving.  I called another agency who I had used before and they said they would come out. At 4:00 in the afternoon I was told they couldn't come out after all and would be at my home on Friday. With a houseful of guests coming for Thanksgiving I had to have my sink fixed. After calling 6 plumbing companies Guardian said they would come out to my home, they were here within the hour, fixed the problem and were very clean and conscientious.  There follow up was fantastic!  They are no my first call for any plumbing need.  I am one very happy client as they saved my Thanksgiving!!!!!!

Ian E.
Ian E.
02/08/2022 12:00:00 SA
You always hear horror stories, but Guardian Plumbers is fantastic, professional, responsive,etc. I had a leak in the wall and Jose was at my house within an hour at 11 pm, to identify and correct. Jose was very professional and answered all my questions. Very happy with the service and will use them in the future for all plumbing needs.

Joe K.
Joe K.
9/17/2021
Quick easy water heater replacement

Our heater gave up after 22 years of service

Guardian team came out, we tried to resuscitate, but no luck

Approved a replacement, and voila, 3 hours later, we have a new heater and hot water once again.

The two guys were professional, did a great job and cleaned up when done.

Guardian will be on call for any upcoming issues.

Lynda W.
Lynda W.
09/06/2021 12:00:00 SA
We have used Guardian Plummer's for all of our plumbing issues. Today our shower and bathroom sinks were backing up. David Lopez came out on a holiday, rate was the same as any weekday. David Lopez was our technician, he was professional, courteous, through with his evaluation of the problem and gave us a fair price. Then went to work immediately to fix our plumbing issues. He left the area he worked in clean and orderly. All issues were resolved!  We will continue to be loyal customers of Guardian Plumbers. Family owned and we want to support our small businesses. Thank you David and Guardian Plumber's!

Barbara G.
Barbara G.
11/10/2021 12:00:00 SA
We were getting a termite inspection and were told we had a leak under the house.  I called Guardian plumbing they came the same dad.  They were prompt and very professional.  Had the leak fixed in about and hour.  Did not cost an arm and leg.  Guardian Plumbing is my Go to for plumbing.

Robin F.
Robin F.
01/11/2021 12:00:00 SA
David from guardian plumbers came on time as scheduled they were several different options to look at very professional highly recommended and I love that guardian plumbing serves all of Riverside county

Henry H.
Henry H.
9/17/2021
I called guardian to help me with a septic tank leak and they sent George Ortiz out and what a pro he is. We got the plastic holding tank completely sealed and I'm so glad I used his expertise through guardian plumbers. Good man good company good value good everything thank you

David B.
David B.
4/29/2022
Fast and professional.  We had a leak at the main valve from the street.  Our plumber, Jimmy, was friendly and thorough.  We have a plumber going forward.  Highly recommended.

Phil M.
Phil M.
4/28/2022
Our water heater went out on a Sunday called Guardian and someone was sent out Monday. George Rios was our service tech. He arrived on time figured out the problem and suggested three options. He installed a new heater brought everything up to code. George was friendly and polite and cleaned up after he was finished. Guardian will be our go to plumber and George will be our requested tech.Thanks George great job!

Marc D.
Marc D.
09/02/2022 12:00:00 SA
After having two plumbers (roto rooter and mike diamond) unable to fix my shower handle issue, I thankfully found Guardian Plumbers. The problem with my particular shower was I had a handle that was discontinued by the manufacturer and also grout around the shower plate where the handle was at. I knew my problem was the stem, but the thought of chiseling through grout was not appealing to me. My plumber John Wallace is a Godsend. After going through some of his connections, he was able to find the exact part of my shower kit. He came by the following week and did an immaculate job chiseling through the grout, replacing the stem, and replacing the handle. Now there's nothing wrong with the other companies that failed to fix my plumbing issue, but Guardian Plumbers have a solid plumber in John Wallace who was able to figure out the problem where many would have probably called it quits. My family are very grateful to have him as our plumber.

Larry H.
Larry H.
5/24/2023
Great

Clifford C.
Clifford C.
04/11/2022 12:00:00 SA
Three years ago, a Guardian tech replaced our water heater. He was polite, efficient, and clean. Only one problem: it was the wrong water heater. It was for LP, but we are on propane. It functioned well without our realizing there was an issue until another unrelated problem arose with our propane.  When they started to reignite our water heater they noticed it was the wrong one. I couldn't find my old receipt, but did find the charge on my credit card statement. I called Guardian and they willing and readily sent out a technician.  A new and correct water heater was installed at no charge...no hassle, quick, efficient, polite. I give 5 stars for customer service for a very tricky situation!

Nick B.
Nick B.
10/05/2021 12:00:00 SA
David & Miguel exceeded our expectations.  They replaced the pressure valve and main water shut off for our house.  They are courteous, knowledgeable without being condescending and we wouldn't hesitate to recommend them/Guardian Plumbers.

Tisha O.
Tisha O.
5/16/2021
I called them to replace my tub spigot, and they did just that, but were incredibly sloppy in the job. I was given an initial quote over the phone and after he looked at my shower he told me it was going to be an extra $80 because he had to solder. I agreed. Didn't know the extra charge meant he was going to solder my shower wall as well and completely ruin it. That was cool. On top of that, the caulking work around the spigot was SLOPPY! I was literally wiping away excess and it wasn't smooth at all. Also, he left a giant, long glob of caulk in my tub. Luckily I was able to wipe it away before it dried. The soldering left a long streak from the spigot to the tub as well; it does not wash off. Neither does the soldering under the spigot. Because it is burned. If you like attention to detail and a clean shower, these are not the plumbers for you. Glad I can shower again but now my shower is ruined. Oh, and halfway through the project they said they had to run to Home Depot to grab a part. Home Depot is a 4 minute drive from my house. Tell me why these guys were gone for AN HOUR and didn't bother to say hey were grabbing lunch or that they were running late. I didn't think they were coming back. Just garbage service and sloppy work, look elsewhere.

Greg T.
Greg T.
08/10/2021 12:00:00 SA
Guardian Plumbing is my go to plumbing contractor for my Commercial properties and my home Plumbing. Their staff is friendly and respectful, they are pretty quick to respond when emergencies arise.

Barbara O.
Barbara O.
08/09/2021 12:00:00 SA
Our kitchen sink clogged , David Lopez came explained the options available to us . We chose to snake the sewer line . Success right away
He suggested a good remedy for us as regular maintenance, which I plan to do.
Happy with the service

Carol S.
Carol S.
9/22/2021
I rent a very old apartment so therefore the plumbing is very old and challenging for anyone to repair.  the drain pipe for my washer had rusted which in turn caused it to break off.  After contacting two plumbing companies who never returned calls Guardian came to my rescue.  Jimmy was my technician who went above and beyond to repair my pipes.  I would use Guardian again without a doubt!  I would refer your company without hesitation.  A big thank you to your company and to Jimmy.

Carol S., Sun City

Megan C.
Megan C.
6/22/2021
The customer service from guardian plumbers was outstanding. From talking to the representative about the problem to completion of service, the whole process was smooth and easy! Jose is amazing, he made sure I knew what was going on every step of the way. I called about my ceiling leaking and they were able to come out same day and fix the problem! Their price point was way more reasonable than other companies I called. I highly recommend using guardian plumbers!

John L.
John L.
04/12/2021 12:00:00 SA
The worst i have ever seen.my outside faucet had a little leak coming out of the handle. i went to Lowes and bought a new on & off valve for $7.50 to put into the pipe. it still had a small leak. the plumbers wanted $395.00 to put the whole new hose bib that i bought on. i said no, just take the new valve's washer out & put in the old valve and see if that works. so i gave him my pliers to remove the valve and insert new washer and no leak, yeah ,the little drip was fixed. then with my disabled veteran & senior discount they charged me $150.00. my tools, my parts their labor 20  minutes. the real water problem was coming from the 83 year old lady's motorhome's water tank, it needed a new plastic hose attached to the holding tank that i fixed for her yesterday on 4-11-21
John Lockwood  951 285-3320

Joe K.
Joe K.
9/15/2021
After 21 years, our old Water Heater decided to give up. Called Guardian, they came out (great Team, John, and Jared (?), first we tried to relight the old unit, to no avail. Parts are N/A, wasn't up to code any more, so we decided to replace. Within 3 hours we had a brand new, up to date, more efficient and up to code unit installed, and hot water flowed once again from every faucet.....The guys were professional, quick, personable, and cleaned up after the job was done. Even took away the old unit.

Next plumbing issue - they're the ones to call. Good work, fellas.

Certainly much quicker and much more efficient than yours truly trying to wrestle, remove, and replumb a 75 gallon unit myself. Call the pros!

Sam W.
Sam W.
7/29/2021
On time. Very good work. Fair price.                          Cleaned up after themselves.
Will use them again

Brian W.
Brian W.
3/29/2021
Made an appointment one week in advance, they texted me and reconfirmed the day before. Then the appointment day came and they canceled 10 mins after our scheduled appointment. Can't comment on the work but from my experience they definitely are not reliable. If you need reliability I would look else where.

Mr. A.
Mr. A.
4/27/2021
I decided to use Yelp's 'Request a Quote' since I had an active water leak and was most likely going to be running around with my head cut off. Because of this leak I had to shut off water at the main to the whole house and decided it was an emergency (part of the questions.) Yelp stated that they usually answer within 30 minutes, but it was just shy of 1.5 hours. On top of that it was an automated response about talking about setting up an appointment to get them situated with my tailored needs. My only need is to replace the corroded shower valve. After responding to their request I have had zero response from them, all the while several other companies have already reached out, even to say they are busy until next week. I doubt they are even open 24 hours.......

Stephen G.
Stephen G.
09/06/2021 12:00:00 SA
Had a malfunctioning toilet, Guardian sent Jose who was very professional,  got the job done in an efficient manner at the right price.

I fully recommend Guardian Plumbers!

Keary H.
Keary H.
1/14/2022
Jared F. went above and beyond! He was very professional, knowledgeable and answered all our questions. We will definitely request him again because his expertise as a plumber are outstanding!! He did an awesome Job!!!

Bobby H.
Bobby H.
8/26/2020
My water heater thermocouple failed and wouldn't keep the pilot lit.  Since my water heater was already 16 years old, I decided beforehand that I wanted it replaced, and slightly upgraded from 40 to 50 gallons.

On Saturday, another plumbing company came over and started playing games with pricing and I saw right through them, so I sent him away nicely.  I did some more in-depth searching and filled out info for Guardian Plumbers via the Bradford-White website, and they called me right away and set a day to have a look.

Jose Rodriguez looked at the existing, and since it was a straightforward project he was able to give me an estimate fairly quickly.  The price was right in line with what I was expecting (looking online and my friend that had a similar replacement done).  No games with the prices, just charged what it should cost to do the work.  So I said let's go.

He was very efficient, even though it was a hot day.  He told me roughly what he was going to do and what was included, including some minor code upgrades (gas flex, expansion tank, pan) which was a nice relief from worrying that things wouldn't go as I would want.

I am picky about not only the installation and products used, but also the fit and finish of any home projects.  That's why I DIY so much because many contractors won't do the last 10% due to time and cost.  But with my water heater it looked good, Jose made good decisions about the strapping, piping, etc. so that it looks neatly installed.  He cleaned up the area afterwards as well.  

It's nice to know that I don't have to look around so much next time I need plumbing work done.  My shower mixing valves will need to be replaced when I remodel the bathrooms, toilets changed out, new valves on my sinks, dishwasher installation and maybe a whole house water filter are on my list in the upcoming years.  So thanks to them for running a great company and having a strong company culture.  With any company it starts with their leadership, and continues with who they hire.

Shelly H.
Shelly H.
8/15/2021
Guardian Plumbers was quick to answer the phone. They scheduled me in quickly for no extra charge! Haylee was informative and communicative about the service and which technician would be coming to my house. Jose, the tech, was on time, respectful, and descriptive about the work he was doing on my kitchen drain. He triple checked his work to make sure I wouldn't have issues in the future. I will definitely use Guardian Plumbers in the future!

Cindy J.
Cindy J.
06/03/2021 12:00:00 SA
Excellent quick service. David L. was very conscientious- mask, gloves, shoe covers. He explained what was happening with our kitchen sink, got us fixed right up. Did not leave after triple checking all was in order. Neat, clean, organized and such a nice young man! Guardian and David in particular are our go-to plumbers now. Thank you!

Joshua C.
Joshua C.
05/10/2021 12:00:00 SA
Identified a problem that R&R plumbing did not. They were thorough and friendly. I felt very safe and well taken care of. I was not peddled unnecessary services, disoriented by jargon, or dismissed. They are worth their fair prices.

Chanta W.
Chanta W.
3/29/2021
Had an appt today 3/29 between 12-3. Got a text at 12:30 stating they had to many big jobs that they could not make it to my appt. How unprofessional is that?

Dee R.
Dee R.
3/29/2021
Amber and David were great. Amber had compassion and took my concerns seriously. They worked in tandem to make sure my experience was great. David, the plumber who did the work, exhibited the utmost professionalism from start to finish. He even wanted to make sure not a speck was left on my floors from his work. The experience was one that allows me to fully recommend this company. God Bless.

John L.
John L.
3/20/2020
In late February our water heater burst. Having used Guardian for a past slab leak I gave them a call. The response was great. Derek arrived, removed the old heater and placed the new one in our hallway as a temporary fix. The repairs to the walls and water heater closet were completed yesterday and Derek returned, reset the new water heater and all is well once again.

I was very happy with the service and Derek is an asset to the Guardian Plumbing family.

Martha C.
Martha C.
10/15/2021
We reached out to Guardian for a fix on our dishwasher that needed to be installed before selling our house. They were quick to come out BUT where I have the problem is this. We needed one thing done and he gave me a price of over 250, when I handed the phone to my husband he was no way that job is worth that and he lowered it to 199.  I feel because I was a female he tried to give me a higher price. So really question the estimate price because it seems it is negotiable if you complain about the cost.

Richard E.
Richard E.
1/19/2022
We were having problems with our water heater. We called guardian plumbers, because they had a good review in Yelp. The tech came out to give us an estimate for a new water heater. It was replaced that afternoon. We have a pump that pumps the hot water through the house, so we have hot water around 30 to 40 seconds. We took a shower that evening and it took about three minutes to get hot water. I call them up to tell them what was a going on. They sent out a tech to check out the problem, he said your pump could of been run dry when the water heater was installed. They had someone from the company come out in the evening to replace a part to the pump, now we're get hot water in about 30 to 40 seconds. I happy to find a company that stands by there work. I would give them six to seven stars, but you can only give them five. I would differently recommend guardian plumbing to anyone that needs a honest plumber.

Sylvia G.
Sylvia G.
1/16/2022
The two plumbers were not friendly at all, they left two scratches in the bathroom sink, they left a large hole by the faucet in the bath tub, they also made 5 large holes in our kitchen ceiling that we have to pay a lot of money to repair, so no I would not call them again.

Timothy A.
Timothy A.
07/05/2022 12:00:00 SA
Guardian came out for repair on my Rinnai Tankless water heater.  The Repair Code on the unit was 11 on the unit and Guardian plumber told me he had to call Rinnai to determine what the code represented.  I was told by Guardian Plumbing just to make the call the charge would be $250.00.  When I said this was a SCAM! the Guardian tech said, he would call them just to see what the problem was at no cost for the call.  Guardian ordered the parts at no cost because it was under warranty, and went on to tell me the charge would be $450 to install them.  I called and spoke with Dave the manager and explained what happened, I told him I wanted to be fair and pay them for their service, just not the crazy $450.00.  He called me back and said I can pay the $59.00 service call fee and pick up my parts.  This job was literally a 30 minute job for me and a Phillips screwdriver.  BTW, when  I called Rinnai and told them it was showing an error code of number 11 they told me what the problem was.  No mention of  a $250.00 fee.  Same experience as review Medí S. On 5/16/2022.  They toss out a fee and see if you go for it.  Be very cautious if you choose to call this company.  Everybody was very nice, but I do not feel they had any concern for my problem and they will Charge you more than they should if you let them.

Rodney O.
Rodney O.
07/04/2021 12:00:00 SA
Guardian Plumbers were outstanding from the start! The best customer service I have ever experienced with a company. They even followed up after to see how service went. I had drains, water lines and gas lines ran to an outdoor BBQ. The technician john that came out did a great job! Very easy to talk too and worked hard during the heat wave we had. He kept me informed on the project and cleaned up after working. I will definitely use Guardian Plumbers again and highly recommend!!!

Kathie D.
Kathie D.
11/30/2020
Great experience (in an otherwise bad situation) start to finish.  I highly recommend Guardian and will use them in the future.  Jose and Gage were courteous, helpful, thorough and honest.  Guardian was the only plumbing company that was willing to come out on a Sunday without charging me extra.  Huge difference in pricing with other local companies.
Definitely a FIVE START review!
Kathie

John W W.
John W W.
07/01/2021 12:00:00 SA
They were very responsive to come to my home for an estimate. When the estimate was reasonable, they said they could do the job the same day, so I hired them. They did a great job in a timely manner.

Amy G.
Amy G.
6/29/2021
Super awesome group! John was so helpful and really knew his stuff. He got the job done fast and also helped with lots of general advice! Thank you!

Krystal T.
Krystal T.
6/19/2021
We were referred to Guardian Plumbers by a family member and we were very happy with the experience we received! Our technician was named EJ (Edward) and he was so nice. He went over pricing and took the time to explain everything to us. We are in the process of moving in so our house was all over the place and he didn't even mind-in fact he helped us move stuff and checked to make sure our fridge and washer were installed correctly. It was so nice and definitely the best customer service we have ever received. We are so happy to have our plumbing issues resolved so quickly! Also wanted to point of that the entire staff was friendly and very easy to communicate with.

Obed C.
Obed C.
01/02/2021 12:00:00 SA
Loved how fast they responded to my emergency. They came in with masked UN were polite and informal. They even played with my dog smokey. Work was top notch and price was well within my budget. A++ all around

Jason B.
Jason B.
09/07/2021 12:00:00 SA
they were easy to book with and got everything done the same day they came out to give an estimate. They charged for estimates, while others did not, but they were much more responsive and able to come out right away.

Colleen M.
Colleen M.
01/03/2021 12:00:00 SA
We can't recommend these guys enough.  They showed up right on time and repaired all of our issues right away.  Darryl and Manny did an OUTSTANDING job for us (above and beyond) and we highly recommend them!

Arthur P.
Arthur P.
07/02/2021 12:00:00 SA
We got a new water heater from them.  I loved that they showed up on time, their water heater (Bradford 40,000 BTU), the service they gave to me, and the warranty.  I would recommend Guardian Plumbers; they are the nicest people.

Natalia G.
Natalia G.
11/15/2021
Snaked two clogged toilets, assessed sink issues, and provided quotes for additional services all in about an hour. Very professional and friendly staff. Will use again for any further plumbing issues.

Yvonne L.
Yvonne L.
12/10/2020 12:00:00 SA
Excellent friendly, quick, clean service . Will definitely call them again whenever I need plumbing issues resolved! Great job!

Zia N.
Zia N.
1/26/2021
Great people to deal with. They are very honest & reliable. They were on time, efficient & diligent. We will use them again.

Larry M.
Larry M.
11/06/2020 12:00:00 SA
Tech John showed up on time. We had a problem that needed immediate work and staff at Guardian came thru 100%. I highly recommend Guardian Plumbing!!!

Anthony C.
Anthony C.
10/04/2021 12:00:00 SA
We just moved into our new house not even 24 hours later we woke up to go to work at 4:30 am and found our downstairs flooded!  Most disgusting thing ever!! I called Guardian Plumbers and they came out right away and took great care of us. They found out it was the main line that was broken. They showed us everything thru the camera and went step by step with us. From Jimmy to David and all the crew from Guardian Plumbers that came out. They made our nightmare turn into an easy going situation. We could not have found a better plumbing company. We will tell all our family and friends about them. They truly went above and beyond for us!!  10 PLUSS ALL THE WAY!!!

James E.
James E.
8/17/2021
I really wanted to use this business, but they insisted that I pay a service fee to get an estimate even after a detailed description of the issue (it's a simple one and I was looking to compare prices). What's the point of asking for estimates on Yelp if all it is is a lead generator for the business? Can't compare prices if it cost $65.00 to find out how much the job will be. Sorry. The competition was able to give me a rough estimate so I could get a feel for the cost and compare them.

Victoria C.
Victoria C.
10/29/2020
Had them come to my house where I have tenants, fast and affordable, great communication!

Leslie M.
Leslie M.
9/28/2021
George replaced all our toilets the other day and was great! Was very informative and gave us the option of supplying our own equipment for install to help us save some money. He did a fantastic job, very professional and educated us every step of the way. Guardian called us, sent us a picture of him and sent us all the pictures taken during estimate and installation. They were very professional and we will be using them again.

Jason B.
Jason B.
1/25/2021
When you call a plumber it isn't usually because you are having a great day but Darrel and Manny showed up and took care of business! I had a stubborn landscape drain that was giving me a nightmare of a problem  during recent rains. They worked tirelessly to remedy the problem. Couldn't reccomended these guys enough. Hard working, competent, straight forward and no nonsense. Thank you!

C. A.
C. A.
9/16/2021
Late afternoon, last Sunday, an outside pipe broke, and water started leaking.  Of all times for this to happen, especially on a weekend!  We had to turn off the water to our house.  Immediately, we looked on-line to find someone to help us with this problem.  We were very, very lucky, and found Guardian Plumbers!  After calling them, the dispatcher contacted their plumber, George Rios, who called us immediately!  George arrived at our house within an hour, and took care of our problem!  He was very careful, professional, and took pride in his work.  He fixed our pipe, and we were able to turn on the water to our house again.  We really appreciate George Rios!!!

Dee C.
Dee C.
01/04/2021 12:00:00 SA
Guardian Plumbers is a excellent company. I need a water heater repair.
I was impressed with my first call to them.
I received excellent customer service.
John Virgin and Chris came and gave the same excellent service.
This is a great company and I give them a five.

Emily M.
Emily M.
7/21/2020
We had an excellent experience with Guardian Plumbers. Jose was very professional, courteous, and he knew exactly what to do after we pointed out our issues. He quoted us a fair, reasonable price and we agreed - he made a quick trip to the hardware store and was made the repairs quickly once he returned. Thank you Jose and Guardian Plumbing!

Tara G.
Tara G.
07/12/2021 12:00:00 SA
Had a project where I needed the plumbing for a vanity changed from a single to a double. Was able to get an estimate scheduled quickly and they were even able to take care of the job that day. Ended up scheduling the job for the next week which worked better for my schedule. The only drawback was that the job seemed to take much longer than originally estimated.

Mark H.
Mark H.
11/27/2020
Great communication.  Arrived fast, fixed two issues, and left.  Not sure if the final cost was comparable to the rest but the stellar workmanship was worth every penny.  Job well done!

Leo J.
Leo J.
6/27/2020
My wife had a run in with Dan while I was working, honestly I was bit nervous about leaving her alone with the plumber (unsure of how he'll treat her, had my doubts about whether she'll know how to inspect the quality of his work). But after dan finished I came home to a stellar job and also her gushing about how polite he was! Showed up on time, worked in a timely manner, and remained professional the ENTIRE time. 5 stars, this ones for you Dan - cheers.

Ralph S.
Ralph S.
07/04/2021 12:00:00 SA
Our experience with Guardian was great, our plumber was on time and completed several repairs quickly and accurately, the pricing of their work was very reasonable, for sure we will use Guardian in the future.

Jonathan W.
Jonathan W.
8/18/2021
Had what I thought was a sewage smell and the Technicians came out and provided me with honest service. Gave me a break down about what they thought was going on and they were right. Would use this service again!

Britney S.
Britney S.
08/06/2021 12:00:00 SA
They came in a timely manor and on time but most of the information provided to me turned out to be false. They might be good for simple plumbing needs but for extensive work, I would get a second opinion. I am glad I did, saved me thousands of dollars

Ian G.
Ian G.
5/18/2021
Our backyard faucet started leaking during vacation and flooded our backyard, so gave Guardian Plumbers a call. They were able to get someone out to my house within 30 minutes, and the issue fixed within an hour at a reasonable cost. The plumber they sent, Jimmy, wore his mask, was extremely professional, and was a very nice guy. I was offered the option to pay with card in person, or by email for touch-less, which was a nice feature. I will definitely use Guardian Plumbers again the the future.

Nancy L.
Nancy L.
09/07/2020 12:00:00 SA
The office communicated with me about arrival time. They showed up and quickly knew what needed to be done to unclog a drain line.  Did the job and made sure the pipe was not damaged.  Very polite, waiting until my client left before settling up with me.  I appreciated that thoughtfulness.

Evan A.
Evan A.
08/09/2018 12:00:00 SA
This has got to be the most responsive plumbing companies ever. During my kitchen renovation I needed to move a valve down a few inches to clear a new sink, dispatch said they would have a plumber out within an hour to quote, that was exactly what happened which was amazing within an hour I had Josh at my door and he was extremely professional, he answered all my questions and had a quote for me very quickly. I was happy to hear the quote was accurate to include time and parts. I've called another plumber for a shower leak in the past and after the repair they also charged parts and I wasn't told that with the quote. Thank you Guardian Plumbing for amazing fast dispatch, response to my questions and above average customer service.

Elena K.
Elena K.
07/12/2021 12:00:00 SA
Excellent communication and timely response.  EJ and apprentice Gage were courteous, professional,  friendly  and  solved our problem quickly.  Diagnosis and repair in one service call.

Donovan E.
Donovan E.
07/11/2021 12:00:00 SA
Worst service I have ever been provided. Called on Saturday spoke with Hailey to schedule appointment. She scheduled us for Sunday between 8 and 10. Called 10:30 Sunday to find out status and am told sorry we don't have an appointment on file. So after scheduling our morning around the time you gave us Saturday...Nothing. No remorse,  no concern, no sense of urgency to correct YOUR mistake. Will not deal with this sorry side show. Find someone else that prides their company on customer service. Because there is 0 customer service here.

Reese W.
Reese W.
04/04/2020 12:00:00 SA
Jose and Dustin , did a great job . They came in and helped out with plumbing . Let me know that estimate was looking at 600 and gave me a deal for 136. I appreciate them coming out and helping with everything . During this crisis and hard times . I definitely glad it got fixed

Alexa G.
Alexa G.
08/12/2020 12:00:00 SA
Guardian plumbing is a very professional service. They communicated very well and flexible with their scheduling. I had a few different plumbing services in the last couple months. John V was my plumber every time. He has amazing customer service skills, was very honest and fair. I highly recommend.

dave h.
dave h.
3/24/2020
Arrived within 24 hours. Up front about price. Easy fix with a plumber and an apprentice. Clean, quick, and friendly. Thank you!

Darrell F.
Darrell F.
6/29/2021
No Call No Show. Set an appointment the day before for an 8 a.m. next day. Nothing. Called their number, waited for someone to pick up the phone and nothing. Not sure if they are super busy and can't make it but I was at least looking for a phone call back to say something or someone to pick up when I called. Waited for a few minutes still no one answered. Not sure what's going on here.

Jill T.
Jill T.
12/24/2019
Very happy with our service, and first use of, Guardian Plumbing.  The person taking the call did a great job listening and gathering information.  They were able to get us a plumber early than expected....ON CHRISTMAS EVE!!!  We had two plumbers who were both great.  Jesse was very nice and professional.  He is really easy to work with, took time to explain what the job would entail, and showed me step-by-step the  work he did once the plumbing was fixed.  They are paperless, so we were given a receipt with pictures of all the work done before I could even sit down after they left.  Jesse provided us with estimates of the work needed to be done and explained everything.  Overall, we are very happy with services provided by the entire Guardian team.  Thank you and Merry Christmas!

Bob S.
Bob S.
01/06/2021 12:00:00 SA
Truck #17 was driving slowly on Ortega Highway around noon on 1/16/2021 and would not use the turnouts even though lights were flashed at him on 4 consecutive turnout opportunities. He held up a long line of people heading to Elsinore for the entire route. He maybe a good plumber but doesn't understand the signage that says Slower vehicles use turn outs. License CA 02382Z2.

Jennifer D.
Jennifer D.
2/27/2020
John was punctual, professional, personable and very efficient. He repaired three plumbing issues quickly and left the work areas spotless. No more DIY plumbing fixes for me. I'll definitely call Guardian instead and ask for John. Thank you for doing a great job with such a good attitude.

R C.
R C.
9/23/2020
I had a drain clog in a bathtub that is over 100 years old. Anthony carefully accessed the pipe from the other side of the wall and managed to get the pipe cleared with out damaging the old rusty plumbing.
It was a challenge. Great job. Exceptional customer service from Anthony and the Guardian office.

Leo L.
Leo L.
11/06/2019 12:00:00 SA
Great work.. they send a tech on Sunday and fix my issue. Little pricesly but good work.

Robert H.
Robert H.
3/17/2021
I hired guardian plumbers I was very happy with their service they were professional courteous and did a great job and I would recommend them to anybody who needs plumbing.

cathy h.
cathy h.
12/02/2019 12:00:00 SA
Once again, Guardian came to our rescue.   We've had multiple slab leaks and Guardian has handled them all.  Professional,  fast and thorough ... we'd never go elsewhere.

Deo A.
Deo A.
07/05/2018 12:00:00 SA
Thanks to the great staff and Management Team, my wife is a Realtor and her client was very happy that we referred Guardian Plumbers to solve their plumbing issues.
Guardians were referred to me by a neighbor who used them for plumbing issues and he was right, these folks know what they are doing and they are very professional.

There was a bit of a miscommunication in the beginning and the Owner/Manager showed up at the location on his day off to resolve the issue. That's what I call service!

Great job and keep up the good work Team Guardian Plumbers.

John Y.
John Y.
4/22/2020
Have used this service in the past and was very satisfied. Prompt and fair pricing. However, last month, I had two sinks I had purchased to be installed. I called GP to give me an estimate. The tech came out and I was stunned by the estimate.  The quote was equivalent to paying them $100/hr. for two days of work. They wanted over $237 to replace two valve stops. This was such a simple job that my 20 yr. old daughter and I completed it in 4 hours and we replaced all four valve stops for under $100. Today I discovered I needed a new water heater. Decided to try somewhere else this time.

Wendy L.
Wendy L.
6/13/2018
Guardian was referred to me by a neighbor when we had a major back up in our main drainage line. Of course this happened on the weekend, but Derek came out immediately on a Sunday and addressed the issue, very affordably. They also recommended a remediation/restoration company who came out immediately. Jesse with Guardian arrived Monday and assessed the cause of the back up, fixed one of the leaks in the house, working with the remediation crew, then gave us 3 options to address our main line. Guardian started work promptly the next day. Jesse and his crew spent the entire day on the project, they were meticulous about excavating and explained progress along the way. They took pictures as well. When they were finished, you couldn't event tell that they had been digging. I would not hesitate to recommend Guardian for plumbing needs.

Dikran K.
Dikran K.
2/28/2020
There the best professional guys the added gas line for my natural gas barbeque 25 feet long good and safe jobe.
I recommend this company to anyone how need jobe to be done right at the first time and very resnabal price. Thank you guys.

Jen V.
Jen V.
2/26/2021
I had them come out to install a new kitchen faucet and remove the old one. I had them come out to try to repair it with parts sent by Moen. The parts didn't work out so I went out and bought another faucet and they came back out to install the new one the same day. They were clean, quick and professional. I would highly recommend these guys. The office staff was very courteous and helpful too.

AnnRita M.
AnnRita M.
08/01/2019 12:00:00 SA
If I could give 6 stars I would!!! This is our third time using Guardian and I can honestly say they have never disappointed us!  I called at 630 am yesterday to see about someone coming out to look at a growing puddle of water next to our main line that bumped up against the house. SheEr terror as to what it could be!  The dispatcher was so pleasant and asked immediately if it was an emergency. I said not right now but I needed someone today. She was so professional, kind and helpful. Scheduled me for 1-3 pm that day. They texted me a confirmation and even let me know when they were about 20 minutes out. Joshua Clarke came and started digging. I started praying!!!!!  After he got about a foot deep he informed me that they need to let me know that now was the time that I would start getting charged (they give you a free quote each time before service is started) due to the complex nature and additional digging involved to diagnose the problem. I said go ahead. Well let me tell you, it was 3 pm in blazing heat but he didn't stop. After digging OVER 3 ft deep he found it. I was never so happy to hear the words it's not a slab leak!  Our main line had cracked and a slow leak had built up over time.  Joshua was diligent, thorough and even mindful of my plants that were in the planter area where he was working!  After fixing it he filled everything back up and even hosed my wall and sidewalk off. BETTER THAN NEW!  The price was so reasonable I almost cried. He left hot, exhausted and covered in mud from head to toe but  so glad he could help us!  I truly mean that. HE was glad he could help US. Thank you Guardian Plumbers and Joshua. When other people dread calling a Plumber like calling a dentist; I can honestly say it's nice to know we have an honest, reputable and professional service to rely on!

J. Morgan S.
J. Morgan S.
2/15/2021
We had a leaking pipe that was causing water damage and necessitated shutting off the water to the whole house. We were desperate on a weekend for resolution. Thankfully David was able to get us back on track. He was extremely courteous, knowledgeable and cleaned up his entire work area when he was finished. He also wore shoe coverings while going up and down stairs on our carpet which my wife really appreciated. We were very happy with the outcome, and I was able to see the new piping David installed which looked like top quality work to my layman's eye. We would definitely recommend David and Guardian Plumbers.

Vanessa M.
Vanessa M.
11/08/2020 12:00:00 SA
Outstanding customer service! Guardian Plumbers were great at communicating with me throughout the days of scheduling and getting parts. They came in and fixed the Toilets and shower faucet in my home within an hour. It was quick and affordable and super professional. I highly recommend them.

Susan D.
Susan D.
4/21/2021
They were very responsive and I had a leaking faucet that I needed fixed in a hurry and they came the same day.  Very knowledgeable and explained the problem and was able to fix it. Before he left he asked if I needed anything Looked at before he left. I would highly recommend Guardian

Kyle A.
Kyle A.
02/03/2021 12:00:00 SA
Ok so they failed to even show up to the first appointment so I rescheduled. They advertised free estimate. Then when they finally showed up they requested $350 before they would tell me where my drain was clogged.  They must be doing well to treat a potential customer so poorly.

Deo A.
Deo A.
07/05/2018 12:00:00 SA
Thanks to the great staff and Management Team, my wife is a Realtor and her client was very happy that we referred Guardian Plumbers to solve their plumbing issues.
Guardians were referred to me by a neighbor who used them for plumbing issues and he was right, these folks know what they are doing and they are very professional.

There was a bit of a miscommunication in the beginning and the Owner/Manager showed up at the location on his day off to resolve the issue. That's what I call service!

Great job and keep up the good work Team Guardian Plumbers.

John Y.
John Y.
4/22/2020
Have used this service in the past and was very satisfied. Prompt and fair pricing. However, last month, I had two sinks I had purchased to be installed. I called GP to give me an estimate. The tech came out and I was stunned by the estimate.  The quote was equivalent to paying them $100/hr. for two days of work. They wanted over $237 to replace two valve stops. This was such a simple job that my 20 yr. old daughter and I completed it in 4 hours and we replaced all four valve stops for under $100. Today I discovered I needed a new water heater. Decided to try somewhere else this time.

Wendy L.
Wendy L.
6/13/2018
Guardian was referred to me by a neighbor when we had a major back up in our main drainage line. Of course this happened on the weekend, but Derek came out immediately on a Sunday and addressed the issue, very affordably. They also recommended a remediation/restoration company who came out immediately. Jesse with Guardian arrived Monday and assessed the cause of the back up, fixed one of the leaks in the house, working with the remediation crew, then gave us 3 options to address our main line. Guardian started work promptly the next day. Jesse and his crew spent the entire day on the project, they were meticulous about excavating and explained progress along the way. They took pictures as well. When they were finished, you couldn't event tell that they had been digging. I would not hesitate to recommend Guardian for plumbing needs.

Dikran K.
Dikran K.
2/28/2020
There the best professional guys the added gas line for my natural gas barbeque 25 feet long good and safe jobe.
I recommend this company to anyone how need jobe to be done right at the first time and very resnabal price. Thank you guys.

Jen V.
Jen V.
2/26/2021
I had them come out to install a new kitchen faucet and remove the old one. I had them come out to try to repair it with parts sent by Moen. The parts didn't work out so I went out and bought another faucet and they came back out to install the new one the same day. They were clean, quick and professional. I would highly recommend these guys. The office staff was very courteous and helpful too.

AnnRita M.
AnnRita M.
08/01/2019 12:00:00 SA
If I could give 6 stars I would!!! This is our third time using Guardian and I can honestly say they have never disappointed us!  I called at 630 am yesterday to see about someone coming out to look at a growing puddle of water next to our main line that bumped up against the house. SheEr terror as to what it could be!  The dispatcher was so pleasant and asked immediately if it was an emergency. I said not right now but I needed someone today. She was so professional, kind and helpful. Scheduled me for 1-3 pm that day. They texted me a confirmation and even let me know when they were about 20 minutes out. Joshua Clarke came and started digging. I started praying!!!!!  After he got about a foot deep he informed me that they need to let me know that now was the time that I would start getting charged (they give you a free quote each time before service is started) due to the complex nature and additional digging involved to diagnose the problem. I said go ahead. Well let me tell you, it was 3 pm in blazing heat but he didn't stop. After digging OVER 3 ft deep he found it. I was never so happy to hear the words it's not a slab leak!  Our main line had cracked and a slow leak had built up over time.  Joshua was diligent, thorough and even mindful of my plants that were in the planter area where he was working!  After fixing it he filled everything back up and even hosed my wall and sidewalk off. BETTER THAN NEW!  The price was so reasonable I almost cried. He left hot, exhausted and covered in mud from head to toe but  so glad he could help us!  I truly mean that. HE was glad he could help US. Thank you Guardian Plumbers and Joshua. When other people dread calling a Plumber like calling a dentist; I can honestly say it's nice to know we have an honest, reputable and professional service to rely on!

J. Morgan S.
J. Morgan S.
2/15/2021
We had a leaking pipe that was causing water damage and necessitated shutting off the water to the whole house. We were desperate on a weekend for resolution. Thankfully David was able to get us back on track. He was extremely courteous, knowledgeable and cleaned up his entire work area when he was finished. He also wore shoe coverings while going up and down stairs on our carpet which my wife really appreciated. We were very happy with the outcome, and I was able to see the new piping David installed which looked like top quality work to my layman's eye. We would definitely recommend David and Guardian Plumbers.

Vanessa M.
Vanessa M.
11/08/2020 12:00:00 SA
Outstanding customer service! Guardian Plumbers were great at communicating with me throughout the days of scheduling and getting parts. They came in and fixed the Toilets and shower faucet in my home within an hour. It was quick and affordable and super professional. I highly recommend them.

Susan D.
Susan D.
4/21/2021
They were very responsive and I had a leaking faucet that I needed fixed in a hurry and they came the same day.  Very knowledgeable and explained the problem and was able to fix it. Before he left he asked if I needed anything Looked at before he left. I would highly recommend Guardian

Kyle A.
Kyle A.
02/03/2021 12:00:00 SA
Ok so they failed to even show up to the first appointment so I rescheduled. They advertised free estimate. Then when they finally showed up they requested $350 before they would tell me where my drain was clogged.  They must be doing well to treat a potential customer so poorly.

Mary W.
Mary W.
1/27/2021
Having a leak in your house is a horrible experience. But Guardian Plumbers were fast, professional, and reasonably priced. The people on the phone were courteous and helpful. The people that came to our home were equally as courteous and worked quickly to get the job done. They diagnosed our leak for free too. I highly recommend this company.

T D.
T D.
04/08/2021 12:00:00 SA
They were able to come out same day. Walter was professional and nice. I would recommend and use them again.

A C.
A C.
06/11/2020 12:00:00 SA
Completed an entire re-pipe. EXTREMELY EFFICIENT, PUNCTUAL, PATIENT, HOLISTIC, INFORMATIVE, and **KIND** (very very kind) team of people. While this may sound like an oversell, I have had nothing less than an extraordinary experience with them throughout the entire process. I hope hope hope you have the honor of bearing witness to the work of Guardian Plumbers' amazing crew!!!

D C.
D C.
6/17/2020
Very unhappy with their service, I put a service call to them this was in March for a slab leak, they couldn't do ANYTHING, Anything until restoration came by first to tear up my kitchen and the nightmare begins, then I was basically forced to stick with them, the did a very crappy job. Now Every time you flush the toilet it sounds like the dishwasher is turning on, which I did not have that problem before, and this only happens when you flush the toilet, which leads me to believe, they didn't do something right with the piping, anyways I left a msg for the owner up over 3 1/2 months ago, to today, I have not gotten a reply. I will never use them again, I will never recommend them either.

Lito L.
Lito L.
9/26/2020
We need 2nd opinion and we called the Guardian and they are very friendly and professional. Jimmy showed up this morning (Saturday) and he clearly explained to us in regards to our concerns. He was very friendly and honest. I would recommend them to my friends and family. Thank you Guardian Plumber team!

Robert H.
Robert H.
12/19/2020
Bought a new kitchen faucet and needed it installed. Called guardian plumbers and they came out same day to give me a quote, once I agreed they were able to perform same day service! The plumbers that came out were very professional, kept their masks on the entire time in my home. They also gave me tips about my new tankless water heater that my new home developer did not educate me on. Great service!

Jason C.
Jason C.
1/28/2021
David Lopez was very courteous,  respectful and did a great job hooking up my appliances to an existing gas line. He helped me fill my firepit with the fire glass which was not part of the job. The prices were the best I've seen. They were the lowest out of 4 companies I sought. Highly recomend Guardian for your plumbing needs.

Javier S.
Javier S.
12/17/2018
On December 15, 2018, I called Guardian Plumbers to fix a water leak in my garage that was an issue for over a year. They sent Derek Bicoy. Derek is a very professional individual who is extremely knowledgeable. He diagnosed the leak for which two prior plumbers failed to locate and correctly fix. I would strongly recommend using this company for all plumbing issues as they are truly experts in their field.

If you want the job done right the first time and done at a decent price call Guardian Plumbers.

Ron K.
Ron K.
10/25/2016
When they come to your house to give you an estimate, make SURE  that you get it in writing!  I didn't and at the end of the day, the bill was totally different than what was quoted!  Also,  the guy tried to charge me full labor for a job that he could Not fix. Would not recommend this company!

Customer service  Kristen was very nice and refunded the money on labor for the job that wasn't fixed!

Adria P.
Adria P.
05/10/2019 12:00:00 SA
Dillon was wonderful. Fixed our problem quickly, great personality, professional and thorough. Erin at the office was a pleasure to work with as well! Dillon's card is on my Rolodex of contractors we will use again (the side of my fridge)! Thank you for a great job well done.

Steve G.
Steve G.
09/03/2018 12:00:00 SA
Because of the Yelp positive reviews I chose Guardian to fix a leak in my kitchen garbage disposal
I made a appt for 8:00 to 10:00 am the next day. By 9:30 I received no contact so I call the office  was told he was running late. He got there closer to 11:00. I was told that that he had all of the parts required with him to fix the problem. It turns out he did not have a new disposal so I waited another 40 mins while he went to get one. He replaced the disposal and tested it with the dishwasher on and left after paying $425 for the service. I left to go to the store and when I came back the disposal was leaking. I called and was told the plumber could not come back till 7;30 that night and that they had no one else to send.

He came back that night and was very insistent that the cause of the leak had nothing to do with his installation and was caused by a bad washer in the dishwasher overflow outlet. Which he could not fix.

The next day I had my son in law look at it and he found that the plumber had failed to remove the plug on the disposal when there is a dishwasher present. I was told this is plumbing 101. So not only did the plumber not recognize his own mistake he never fixed the problem.

I have called the office to complain but there is no answer. I will continue to try and call to get a adjustment to my bill from Dillon the plumber from Guardian.

Steve Guyer

Patricia C.
Patricia C.
4/17/2019
Stupid me decided to put a bunch of old food down the garbage disposal. Ahem. Let's just say that I needed a plumber and quick. I first called Canyon Hills. The young man I spoke with was very courteous, but they couldn't get to my house until the next day. They referred me to Guardian, and two very competent and efficient plumbers were out within a few hours. They de-chickened my clogged garbage disposal, charged a very reasonable price, and I plan on calling them in a few weeks for another issue. Great service. I was very impressed.

Jen B.
Jen B.
4/27/2020
Installed an elbow gas valve for oven. Great customer service, on time and knowledgeable! Would definitely use again.

William C.
William C.
09/09/2020 12:00:00 SA
I needed to have my water pressure regulator for my house replaced as the old one was 20 years old and not working properly. I have had Guardian Plumbers do work for me before and was very pleased with them so I called them to make the repair. I would just like to report that I was NOT disappointed. Jesse and Jose did a great job. They both arrived within their appointment window, had the job done in a reasonable time and left the work area spotless. I even got a senior discount. I will use no one else but them should I need a plumber in the future.

Andrew D.
Andrew D.
09/03/2020 12:00:00 SA
We had a great experience with getting our late night emergency handled by Guardian Plumbers and in particular Derek Bicoy was very professional and did a great job.

Gloria L.
Gloria L.
05/10/2019 12:00:00 SA
Guardian Plumbers came out to my house for a service call. They were professional, through and completed the task at hand . This Plumbing company is also an honest one and does not over charge or overestimate work that needs to be completed, as represented by Howard and his colleague Jimmy who made the Service call to my house.

Dan M.
Dan M.
12/28/2019
Our tech was great, but showed up way after the appointment. My big complaint is the price, about $600 for less than an hour's work and super expensive parts.

Goldy L.
Goldy L.
06/04/2016 12:00:00 SA
Did everything on time and on quote.  Could not ask for more. Cleaned up.  Had a few interesting conversations, nice young man came.  This company takes their business seriously.

I had them install kitchen faucet.  A bathroom faucet.  Fix the other bathroom faucet.  Install new Kohler toilet. Came twice because first toilet was wrong fit.  Knew the products and made recommendation.

June 2016 - had them estimate a rehab house.  Great estimate, reasonable, covered all detail thoroughly as 2 parties have to approve before funds released.  They will get the job.

Eli C.
Eli C.
3/23/2018
I recently hired guardian plumbers to relocate a gas pipe for me. They did a great job in a timely manner. I would definitely hire them again if I have any future plumbing needs. I would like to add that their  communication was awesome and they were extremely professional. Thank you Guardian Plumbers

Jack M.
Jack M.
08/04/2018 12:00:00 SA
What a great company. Don't CALL ANYONE ELSE. I called a few companies on the top ten to get pricing for and outdoor kitchen/island setup. Some gave super low prices which means it'll go up during the job, some gave prices so high that I just asked them to get out. Josh from Guardian came out and gave me a quote. It only took him a few minutes to figure it out. A few days later Howard came out. Super professional, respectful and even help with the guys working on the finishing touches on the island. I'll be calling them for all of my future plumbing needs.

Karyn J.
Karyn J.
2/28/2018
After going through Home Advisor and speaking with 2 other plumbers, I decided to go with Guardian.  The reason? Quite simply it was Joshua Clarke.  He was friendly, professional, a veteran and not pushy.  Once I decided to go with them, Jessie came back with Joshua to finalize the proposal.  He too, was extremely professional and as one of the owners of the company, I liked that he took time to meet with me concerning my project.  All of the techs and plumbers that worked on my job were also professional, courteous and conscientious to the fact my home was being torn open for a week.  Howard, Marcos, JD, Taylor and the others who's names I cannot recall, were exceptional.  The work, took much longer than they had estimated but those things happen.  Also, the estimated time to repair the drywall took much longer than they estimated. Luckily, the person who came out to do the drywall was very good. Sending one person to repair the drywall after a whole house repipe was the reason for subtracting one star and for their gross miscalculation of time needed, I'm taking off a second star.

* I waited a few months to post to make sure I felt the same. Since drafting my original comments, I thought it only fair to add the issues with their calculation of time. My job was initiated before Thanksgiving - 3 weeks before.  They had finished the repipe but sadly, not the drywall repair. I had holes everywhere! Abraham (who did the drywall repair) worked his butt off but there was no way he could finish before the holiday. I had him focus on the kitchen, dining room and guest bathroom - basically places my guests could see. Meanwhile the rest of my house looked a mess.

Lastly, initially they didn't insulate my hot water pipes in the attic (like I was told). They did come back to finish the insulation.

The job was a whole house repipe on a single story ranch-style home (2200 sq ft), going from galvanized to Pex/copper.  I added a Halo water system (so glad I did), moved my water heater from inside the house to outside, added gas lines, and changed out faucets/fixtures.  

If you have a plumbing issue or just want to be proactive and upgrade your existing plumbing choosing Guardian Plumbing (knowing that they may not complete the job on time) would be a good choice. After 3 months, I'm glad we had the job done, I just wished that the 'entire' job was completed within 2 weeks as originally estimated or at the least be advised that it would have run into the holiday. With that, I would have waited and begun tearing up my house after Thanksgiving.   To be fair, the water was only off for a day, we had access to one bathroom by the end of the first day. The rest of the house (kitchen, second bath) was about 5 days later.

Ajmal S.
Ajmal S.
4/20/2018
Great guys they had about 10 feet worth of roots pulled out of my drains !! Previous company had told me that I would have to dig through my concrete but they didn't have too! Thanks again ! Saved me a lot of money...

Ahmad K.
Ahmad K.
09/03/2018 12:00:00 SA
I'm super happy with Guardian plumbers!! Hayward and Marcus (sorry if I misspelled your name) were so helpful and honest. They could have told me anything and I would have believed them but they told me that it was an easy fix and didn't charge me for me. They also came out out on Labor Day for no charge at all. I was having such a bad morning until I talked to these guys. Definitely recommend them to anyone with plumbing issues!!

Angela S.
Angela S.
02/03/2016 12:00:00 SA
After reading some reviews I decided to give guardian plumbers a try.  I had clogged drainage pipes on my side yard.  Matt and his crew were concerned professionals from start to finish.  They listened to my situation, assessed the scope of work, provided a reasonable quote, while maintaining  professionalism at all times.

I tend to find contractors who prefer to deal with the man of the household but being a military family I often am the person having to make the calls.  

Kristin, the office manager was well informed.   Was paitent and courteous.   This  local company is a rare gem with its work ethic.  

They are my go to plumbers being open 24 hrs a day!  Even have online payments and invoicing.   Being current with technology is a huge plus in my book.  

Thanks Matt and team!   This Usmc family appreciates the job well done !!

Cynthia T.
Cynthia T.
3/22/2019
My toilet broke called Guadian Plumbing they came it within the hour gave me a free estimate. The price was reasonable and it was fixed immediately. Very friendly service. My toilet works great!

Brenton S.
Brenton S.
4/25/2018
Had and emergency nightmare happen the other night. Clogged main line with every toilet and shower over flowing. came out in less than 30 mins and had the issue fixed right away.

Michael D.
Michael D.
09/01/2017 12:00:00 SA
I will be honest- when I knew my homeowners warranty would be picking the plumber to look at my leak, I thought, from past experiences, that I would get the worst plumber available.

Not so with Guardian Plumbers- they were awesome!  They called immediately to schedule a same day appointment, and when they had a cancellation earlier in the day, they called me again to offer the spot.  The technician was on time, honest, and professional.  

Couldn't be any happier with their services!

vance h.
vance h.
12/16/2018
Joshua showed up early and quickly diagnosed our issues. He was well mannered and a great communicator. Went to work right away and had all of our issues complete within 1 hour. He cleaned up after himself and gave us a written estimate that we needed to forward to our landlord for additional work per our request. We highly recommend Guardian because they they are Prompt, Knowledgable, Clean and Professional.
Thanks Joshua

Brandy C.
Brandy C.
2/26/2021
We received the most pleasant and humane response to one of the most frustrating home experiences of our life. Our 15 year old home started to have multiple pipe leaks. Jimmy was very knowledgeable of what was happening and what was necessary to resolve the problem. We were devastated and surprised to hear that we needed a full repipe due to low quality work that was done by the original plumbers contracted by the builders. The entire team was so determined to figure out a way to assist us with such a large, unexpected and costly problem. I am VERY happy and so grateful to say that we were able to reach an agreement which not only gave us our home back but our peace of mind back! I would recommend this company to everyone based on the wonderful experience we had during a stressful time for our family. They could have very well taken advantage of us but we felt so taken care of from the very beginning to the end of the job. Thanks Chris and Matthew, we are family now!

Judy L.
Judy L.
01/01/2018 12:00:00 SA
Second time we have used them and again A+ service.
The day before Christmas when my company was to arrive, my kitchen sink backed up. They juggled their schedule and got  Josh out to help before they came.
I can't thank them enough!!!

Rachel M.
Rachel M.
1/28/2020
We were in the market for a plumber for a bunch of work that we need to get done in our home.  Chris came by and spent over an hour at our place looking over every issue and explaining exactly what we needed to have done and went over prices with me.  The service that was provided was super helpful.

Max C.
Max C.
04/04/2020 12:00:00 SA
My toilet and tub were backing up so I googled emergency plumber. Guardian was at the top of the list and I called. They advised me that John Wallace would be coming out to fix the issue. I received notification from John that he would be out in 30-45 min. That was pretty quick for it being 11pm. He was very approachable and professional. A nice dude. He checked out the issue gave me a reasonable quote and went to work. He did an awesome job and fixed the issue in a quick timely fashion. I am very appreciative. He also was going to have my system inspected on a later date free of charge. That is GREAT customer service. I recommend this guy.

Junior O.
Junior O.
8/27/2018
After calling 3 plumbers on a Sunday morning to come look at my water heater that wasn't working. I called Guardian Plumbers. Howard came out at no charge to look at it and gave me options. I thought this was awesome since everyone else wanted to charge me $100 just to look at it. I ended up replacing my 12 year old water heater and can't thank Howard and this company enough for the amazing work and customer service.

Bruce T.
Bruce T.
12/17/2019
Our septic system had quite a few problems which Guardian took care of very quickly.  What surprised me most was after having to dig several feet down in two places, when I got home, I could not even tell where they had disturbed our landscaping.  They did an excellent job returning dirt, river rock and bark to its original location.

Nellie T.
Nellie T.
8/21/2017
Amazing service! Anthony was professional- knowledgeable and honest! He fixed my problem in a few minutes and I will ask for him personally in the future! I had called several places before and nobody was able to come immediately- but Guardian gave us service asap!

Denise A.
Denise A.
09/05/2017 12:00:00 SA
I am compelled again to leave another RAVE REVIEW for Guardian Plumbers' JOSH.  I had another plumbing issue come up and was totally panicked.... Josh arrived and saved me a LOT of worry and hardship, fixed the problem in such a timely manner and again, the price was unbelievably inexpensive!  I will NEVER GO TO ANYONE ELSE EXCEPT GUARDIAN and will recommend to all my friends and neighbors!  It is so hard to find honest help like Guardian Plumbers.  Thank you Josh and GP!!

Sandra W.
Sandra W.
9/23/2019
Thx Guardian you had someone to my house within 2 hrs on a monday morning for a mon emergency repair. Need a valve replaced when it was discovered that it was frozen and need to turn off in order to pull the frig all the way out for tile flooring installation. Thx Guardian this is the 2nd time I needed you a you come through. Your in my contact list cause you'll always be the 1st to call. Derek and Jose did everything right.

Sam E.
Sam E.
8/15/2016
I received excellent and prompt service from Josh. He was very helpful and professional. He took the time to explain not only what the problems were with the plumbing issues, but what he was going to do to fix them and what could be done to prevent future issues. I highly recommend Guardian Plumbing, and if Josh helps you out you will be in very capable hands.

Olga M.
Olga M.
07/07/2017 12:00:00 SA
If I could give these guys a 10 star I would because they were very professional,  courteous and told me everything they were doing. They are my plumbers for life. I will call on them for any other problems. My husband and I highly recommend them. Thank you Guardian Plumbers.

Scott E.
Scott E.
6/24/2017
We are loyal customers and have used Guardian for the last 4 years for our house and our rentals. They are always responsive especially for emergencies. They do excellent work, reasonabley priced and many times are there within 2 hrs for emergencies.

bethany r.
bethany r.
11/09/2016 12:00:00 SA
Always excellent service, and pretty average prices! Great people though, very honest and nice.

Rick S.
Rick S.
05/11/2019 12:00:00 SA
I have found my new plumber in Guardian!  From my first call to schedule appointment in my home to Josh finding and fixing my shower system problem Guarding was very responsive, professional, timely, knowledgeable, and reasonably priced. I'll be recommending Guardian to all my friends and family.  I will only call Guardian for my future plumbing needs.   Thank you again!!!

Scott C.
Scott C.
10/14/2017
Our company removed a palm tree for a homeowner in Menifee/Sun City and we paid Guardian $750 to repair a mainline. The homeowner called us to say the repair failed. I sent my crew to expose the main line and the repair was substandard and failed at the joint. I contacted Guardian and they told me because it has been six months they will not stand behind their work and said it was only covered for 30 days. I understand 30 day warranties, however this should have never failed. And it certainly should not fail in a 6-month period. The work was substandard. Any company with any sense of pride, especially a licensed contractor would understand that regardless of any written warranty this should NOT have failed. What a shame that these people are unwilling to stand behind their repair work and moreover are willing to leave a homeowner hanging.  Any reputable plumber would have fixed the issue simply out of pride in their work.
---
Response to Guardian Reply...
When I contacted Guardian they told me there was only a 30-day warranty. They told me they ARE NOT responsible for any repairs and were unwilling to do anything. It was not until I had my crew expose the main water line and clearly saw Guardian's failed substandard repair that they were willing to send a technician to take a look but could not guarantee a time and refused to provide me the phone number to the technician. Furthermore, Guardian stated all they would be doing is inspecting the work and provided no assurance they would repair it.  Basically they told me wait several hours and then maybe, just maybe we might fix it.  When they finally called around 5:18pm (several hours later) we already repaired the line ourselves.

Jon F.
Jon F.
6/28/2016
These guys are AWSOME I've used them about 10 times now for random Plumbing things and will NEVER call anyone else great customer service honest quotes and great rates thanks for being awsome guys

Juliet G.
Juliet G.
9/28/2018
I wish I could give more than 5 stars to the amazing crew of Guardian Plumbers.  They helped us out with diagnosing and repairing a slab leak.  Everything was performed with professionalism and courtesy, and they completely explained every step of the process.  Their skill and experience really shows. The insurance company was shocked at how on the ball Guardian Plumbers were  when I was able to explain all of the steps Guardian took to fix our situation quickly and efficiently, and Jesse even took tons of pictures and documented everything every step of the way.  He emailed me probably 2 dozen pictures that I can use as my insurance company processes our claim.  They were also extremely fast and responsive, and their phone and text dispatch was super friendly  and helpful.  I would describe Guardian Plumbers as the best combination of a small,  family-owned local business together with experienced professionalism.  I am a realtor and come across tradespeople all the time and the good ones really rise above the crowd, and I can tell Guardian Plumbers are the real deal.  A solid recommend.

Pamela H.
Pamela H.
07/01/2016 12:00:00 SA
My husband and i purchased a home in Menifee. We knew when we bought it it needed some work done. We had a garden tub and wanted walk in shower. When the work was done we loved it...price was right and the shower was perfect. We had an issue with the shower door....it didnt fit right and was cheap looking. I called the company and said i was not happy with the door, spoke to Matt he came out took a look and the next week a much better glass door was installed instead of plastic. I am very happy it all turned out well.

Cynthia P.
Cynthia P.
12/13/2016
My water heater has been out for 3 weeks while another company kept dragging their feet.  I called Guardian and got the problem resolved.  Thank you Thank you Thank you.  I will definitely use them again!

David L.
David L.
4/17/2018
We have had Guardian plumbing come to our house for service calls on two prior occasions before this most recent time. I was satisfied with them on those calls, both with regard to the work they did and the price they charged. But their most recent visit was shocking, in terms of what they charged. The work we wanted done was installing a new faucet and drain assembly that we had already purchased in one bathroom sink, and clearing a clogged drain in another bathroom sink. After we showed the plumber, Anthony R, what we wanted, he said he would go back to his truck to prepare an estimate and come back with the estimate. So he went to his truck. After 15 minutes he came back and gave us a verbal estimate of nearly $400!! This was just for labor since we had already purchased the new faucet/drain ourselves.

I made a quick decision, one that I now regret, and told him to go ahead and do the work. Both projects combined took him a little less than an hour to complete, including reworking the sink drain assembly that we pointed out was difficult to operate after he said he was finished with it. Plus the clogged drain did not require snaking, just flushing out the drain pipe under the sink. And for a little less than an hour he wanted nearly $400! He gave me a senior discount, only because I asked for it, and reduced the bill to $346. That is an absurd price to pay for less than an hour's work. By comparison, 16 months ago a different plumber from Guardian came to our house to install a kitchen sink faucet. That faucet did not include a drain but was a more elaborate faucet than the one Anthony installed in our bathroom. When that other plumber came into our house, we showed him the new faucet we had already bought and the kitchen sink where we wanted it to replace the old faucet. He took a quick look at the faucet and the sink, and told us immediately that the cost would be $85 (without a senior discount which at the time I didn't know I could ask for). He did not go back to his truck to prepare the estimate. And he did not take 15 minutes doing who knows what to come up with that price. The amount of time this plumber took to install the kitchen faucet was a little less than the time Anthony took to do the work he did a few days ago, but not by that much. To give another comparison to Guardian's current outlandish pricing, before Anthony did the work, I asked him how much he would charge to install just the faucet and drain on one sink. He said it would cost $289. That's compared to $85 sixteen months ago for a kitchen faucet installation.

I really wonder about the 15 minutes Anthony took to prepare his estimate. Guardian Plumbing has gone paperless, and Anthony used a computer tablet to prepare his estimate. But why did it take 15 minutes? Did he not know how to use the tablet? Did he communicate with other Guardian employees to determine how much they thought they could charge us? Neither one of those possibilities gave us a warm feeling that Anthony was comfortable making estimates. And when you add in the fact that just 16 months ago a different Guardian plumber gave us an instant estimate of hundreds of dollars less for a similar amount of work, that makes us wonder even more.

Also, since Guardian is now paperless, Anthony left our house without giving us a receipt for the work he did. He said the company would email us a receipt. But three business days later we still had not received a receipt. I called Guardian and asked them why. They checked and said their email to us had bounced because it must have had an incorrect email address on it. But they clearly did have our correct email address, because within minutes of Anthony leaving our house, we received an email from Guardian asking us to evaluate their work. Assuming their first attempt to send us a receipt really did bounce, wouldn't it have been more customer-friendly to call us right away and ask us what our correct email address was, rather than let 3 days go by without doing anything?

I am aware that Guardian has many positive reviews on this site. I find it impossible to believe that they received those reviews charging what they charged us. And I doubt very much that they will receive many more positive reviews if they continue to charge close to four hundred dollars for less than an hour's work. They certainly won't be getting any more work from us.

Ron O.
Ron O.
10/31/2017
This is one of the WORST companies.

The person answering the phone is extremely rude.

They were 3 hrs. late for the appointment without calling to let me know and they left feces (human waste) all over the floor of my office.

I HIGHLY SUGGEST CALLING A DIFFERENT PLUMBER

J C.
J C.
11/21/2018
Thank you, Dillon, for being on time, professional, and diligent to find the problem with our leaky toilet (which was fairly new), and for fixing the problem. He kept us informed during the entire ordeal.   Guardian Plumbing has to be the best plumbing company in the Inland area.  They were quick to respond, on time arrival, professional, superb  knowledge and workmanship.  Living in the area for about 4 months only, we had 3 other plumbers, but they did not compare to Dillon and Jesse at Guardian Plumbers in skilled workmanship, customer service, and responsiveness.  Thank you Guardian for your amazing employees and their work; we will recommend you to our friends and neighbors; and you will be our go to Plumber as well.  Five + stars, we give you.

Robert U.
Robert U.
1/20/2016
I discovered a gas leak near our meter. The response from Guardian Plumbing was prompt. There was no charge for the estimate which was less than I anticipated. I am very satisfied with the quality of the work.

Debra L.
Debra L.
11/18/2013
I have used Guardian Plumbers on numerous occasions, and they have always responded right away! Everyone I have come in contact with, is friendly, professional, and they get the job done right, the first time! I called frantically one morning, when I walked out to our garage and the water heater was leaking. They sent someone over right then!  I will ALWAYS call Guardian Plumbers. I agree with the previous review. 5 stars all they way!

Debra in Glendora :)

Benjamin G.
Benjamin G.
3/22/2017
Rip off. They gave me an estimate of $1200 dollars more than other plumbing companies to reroute hot water lines. They tried to take advantage of us. The price range was 1700 to 2300. They were at 3400 dollars. Rip off

Norman L.
Norman L.
10/16/2015
I found this company in my local news paper listing something i don't usually do. They sent out Mr Ricky Lopez this guy was awesome he took care of our clogged drain and made my wife and i very happy with his work. I have been in the property management business for 20 years and i have yet to encounter a plumber with such a pleasant personalty. I highly recommend this company as i will use them in the future for our plumbing needs.

Dona A.
Dona A.
3/26/2014
We all need a plumber sometime and I have used many over the years BUT THESE PEOPLE ARE THE BEST!!!!  FRIENDLY, PROMPT, COURTEOUS, and the rates are reasonable.  Seriously, call them...you won't regret it. dona in Rainbow

Lynda S.
Lynda S.
8/22/2016
This is the nicest plumber service ever!! From Eddie coming out with in 8 hours of calling and then sending Howard and his coworker out to repair the slab leak !! I would  highly  recommend this company !!

Mayda M.
Mayda M.
8/21/2019
This is the first time that I leave a review for a company, but I feel that this company has poor business ethics.  I contacted them after watching a very informative slab leak utube post from their company.  The first person I came in contact with took all the information and referred me to customer service with a promise of a return call within 30 minutes. Two days later I called them and informed them that I had not received a call.  I was once again promised a call back within 30 minutes, but unfortunately after three hours we have not received a call.  A simple text or call informing us that they were not interested would have been courteous and very professional so we don't sit around waiting for a reply from them, but I guess their policy is too be rude and unprofessional when they are not interested.  I am going to move and request assistance from another company.  I don't understand how they received such high ratings.  They must have their families/friends post a lot of reviews.

P S.
P S.
10/02/2015 12:00:00 SA
Had a hot water slab leak in my bathroom. Howard from Guardian came out and verified. He offered a couple options with pricing. Job was completed next day, mess was minimal, and damage to floor was contained to a single tile. Will call them again if needed. Great work.

Dennis M.
Dennis M.
12/04/2018 12:00:00 SA
What a wonderful experience dealing with Guardian Plumbers!  My drain lines in the backyard were not working.  I was concerned after the recent rains when my pool overflow would not drain.  I called Guardian they sent out Joshua for an estimate.  I thought it was fair and scheduled a time for a tech to come out.  Jesse came out and worked on the problem.  My drain lines were full of dirt, debris and roots.  Jesse worked till it was dark, but the job was not finished.  The next day Jesse and Marco came out.  What a great team!  The root filled drainage pipes were so clogged, no water would drain.  They did some awesome troubleshooting and would not give up until the drains were working properly.  It took the entire day, but they completed the job.  They were very professional and would never give up.  I now have free flowing drains because of Guardian Plumbers.  Both Jesse and Marco were fantastic and I would not hesitate to call them for any plumbing issues I may have with my home.  I highly recommend Guardian Plumbers.

Corrie M.
Corrie M.
9/20/2011
These folks are awesome! Best thing is how FRIENDLY they are, always a pleasure to speak with them.
On time & efficent with every visit!
just like the 'star rating' says: as good as it gets!!

Oscar C.
Oscar C.
8/16/2018
Dylan did an excellent job. Worked neat and took care of the problem. Thanks for the great work!

Lisa S.
Lisa S.
05/10/2017 12:00:00 SA
Ricky came out and cleared a bad overflow from our kitchen. He was on time, let me know step by step what he would do to fix the problem. Great price and excellent customer service. Would definitely call them again.

Melissa H.
Melissa H.
06/03/2015 12:00:00 SA
About four months ago my kitchen sink was blocked. After 6 days of trying to take care of it myself, I admitted defeat. I called a couple plumbers and Guardian was the company that could get out to my house the quickest. So I went with them.I'm glad I did. The price was great and the service was even better!! I hope I never need a plumber again, but if I do, I will call Guardian Plumbing!!!

Donna S.
Donna S.
11/12/2017 12:00:00 SA
Great job, came out on a Sunday at no extra charge and fixed my slow draining tub and toilet in a guest bath.  This is a new home and they fixed several things that the builder screwed up - reset the water fill on all the toilets and glued the pipe on the main that the builder left unfinished.  Also pulled building materials out of a slow moving shower drain.  Ask for Ricky Lopez, he was on time and really nice and knowledgeable.  Great company, even the gal on the phones was extra nice.  I called other plumbers first and then tried Guardian when the others would not return my calls.  Great Customer Service.

Shelly H.
Shelly H.
09/02/2018 12:00:00 SA
I recently had to have Guardian out to do some emergency work at my home in riverside.  I have to say I am so impressed.  The job turned out to be bigger then they had thought.   Not only did they not charge us more for the work they quoted they included another project.  I am so happy to see there are still honest people out there where they take care of the customers.  I highly recommend Guardian Plumbers.  Thank you Shelly and Joe H.

Judy C.
Judy C.
3/26/2016
Normally I believe you get what you pay for and I avoid the cheapest estimates.  And normally I would be a little uncomfortable with a young man who looked like he might have two years of experience under his belt.  But I went with Guardian anyway. And the young man, Evan, really knew his trade!  I had a leak in the water main and no one could detect where.  Evan found it immediately, repaired the problem and charged exactly what he quoted.  Guardian is now my go to for plumbing needs in the future!

Hamid H.
Hamid H.
12/28/2014
These guys were great I had some sewer lines start to back up in My home Temecula and they came out within 2 hrs and routed the lines. They were fast professional and didn't skip a beat.if your all about supporting local family business call guardian plumbing for any plumbing needs ask for Matt or Kirsten great people .

Fred G.
Fred G.
05/07/2014 12:00:00 SA
I am a realtor in the Temecula/Murrieta valley and needed a plumber because after our Easter celebration in our house the toilet in the main bathroom would not flush correctly. After buying a 3ft snake and running it down the toilet the blockage would not go away. I called my co-worker for a reference and he referred me to Guardian Plumbing Jesse Arviso. Jesse had worked on an interior wall plumbing leak. His attitude and quality of the work were outstanding plus the price was very competitive. When I called Jesse Arviso regarding my slow draining toilet he was very easy to work with and came out right away. Jesse used a 6ft snake to open up the drain but noticed their was still a feeling of a blockage. He proceeded to use a sophisticated snake with a camera to locate the problem. He actually identified it as the remains of a drain test plug probably from the original construction over 12 years ago. He had to remove tile, cement and dirt to get to the drain pipe in my bathroom. When he removed the section of pipe that was blocked he found a large section of the test plug he said was causing the problem in the first place. I am grateful and very satisfied with the work that Jesse performed. His quote was accurate and competitive. He was neat, friendly and has my respect for his knowledge and work habits. I will refer him to everyone in my Real Estate contacts as well as my friends. This was a great experience. Jesse is remarkable.

Fred G. in Wildomar

Mark H.
Mark H.
4/14/2014
Matt at Guardian contacted us after our last review and gave us a reasonable explanation for the delay in getting back to us. He then had Jesse respond to the house where he completely redid what the previous worker, Henry had done. He explained that Henry no longer worked for Guardian because his work had not met their standards. The quality of the work done by Jesse was very good. Matt and Jesse did not ask for additional money for this work. I would now recommend and I would gladly use Guardian Plumbers again.

Michael C.
Michael C.
10/23/2017
Great firm!  I had a problem with one of the plumbers who came to replace my kitchen sink faucet.  He scratched the porcelain sink pretty severely putting the new faucet in (he's no longer with them).  I called Guardian to complain and their manager Jesse came to investigate.  After looking at the damage Jesse arranged to have my sink re-glazed at a very reasonable rate.  He disconnected all the fittings and hoses, dishwasher and disposal and reconnected everything FOR FREE.  He even gave me a new sink stopper and hose without any charge.  To say I'm extremely satisfied would be an understatement.  This firm now has my business forever.  Thanks Jesse and Guardian Plumbers.  You guys are the best.

Laura S.
Laura S.
05/12/2016 12:00:00 SA
It's definitely hard to find a good, honest plumber but I think Guardian Plumbing may fit the bill!  The were courteous when I called.  They were on time.  Howard was straight forward and knowledgeable.  I appreciate that he gave me a few repair options to fit my budget.  He had all the items on hand and completed the repair of a new water pressure regulator and switched out the gate valve to a ball valve.  He was fast, quiet and clean.  Everything looks great and more importantly, works great.  They also show appreciation to those of us in public service.  Thanks again for being ethical.  Give them a call for a free estimate!

Tanya M.
Tanya M.
12/27/2016
Guardian Plumbing is the best! Our water heater started to leak on Christmas Eve. First of all, they answered!!! My saviors! The girls on the phone were so nice and responded quickly when they needed to get back to me with an answer. Also Ricky, the plumber that came, was amazing!!! He answered my many questions without hesitation and a smile on his face. He was very clear with our options and was very patient and understanding with us while we were deciding what to do. He went above and beyond to get us hot water ASAP, which was hard because first companies were closed the first day and then sold out the next morning. He arranged for us to get cold water in the meantime because we were waterless for Christmas and drove really far early in the morning to get us our heater. He was very calm throughout those complications and sincere in trying to urgently get us hot water. I cannot say enough nice things about Ricky. He just brought joy with his great attitude in a crummy situation which made all the difference in the world. This company is fantastic and would recommend them to anyone, especially Ricky. He deserves a RAISE!!!

Diane N.
Diane N.
04/01/2016 12:00:00 SA
Quality work! Fair prices! Just completed a bath remodel with Guardian Plumbing replacing the tub, vanity and toilet. They exceeded my expectations in every way making sure that everything was done right - no cutting corners. Howard and Dillon did a great job on all the work. Very professional. I highly recommend Guardian Plumbing for any kind of plumbing work.

Anthony M.
Anthony M.
12/05/2013 12:00:00 SA
I've used different services and just felt like it's some guy doing a job, waiting to go home.  But, Matt and his team breaks that view.  They were responsive to my first call, and not only did they talk to me to understand what I was calling about, but explained what was wrong, and how to avoid it in the future.  That's what blew my mind, rather than just letting me go on waiting for the problem to come back and get more business, they truly helped me avoid future problems.  

I have since referred my friends to use these guys, and was told the service was just as good as mine.  This is a customer oriented group of people.

T S.
T S.
12/07/2013 12:00:00 SA
They had a hard job and did it! Very nice and honest. Congrats you are my new plumber!

Kris C.
Kris C.
07/02/2018 12:00:00 SA
We had Guardian Plumbing come right out when we noticed water heater leaking....I WISH the plumber John Wallace would of told me that just because you turn the water off to the water heater it still leaks. :(  Because of the outrageous price of $2,185 he was going to charge I decided to get a second opinion.  When the second opinion came out a few days later the owner immediately said even if you don't use me we need to drain and get this water heater off the pedestal and you will need someone to access all the water damage because of the water that has been slowly leaking out.  Needless to say we did just that and they also replaced our water heater after someone came and rebuilt the pedestal and we were charged total from the plumber $1300 for the same exact everything Guardian Plumbing was doing that is $885 difference how can that be!!! We have used Guardian in the past and now wondering how much I have over payed them :( Will never use them again!!!!!!

Mel C.
Mel C.
10/20/2014
Date: 20 Oct 2014
Ricky comfirmed there was a water slab leak in the kitchen area.  Ricky was courteous and clearly explained options to remedy the leak problem.  I, the customer, chose the option to fix the leak under the slab.  Ricky was able to pinpoint the slab leak within 2 twelve inch tiles. Ricky repaired the broken copper pipe, covered the exposed area with sand and then finishing it with concrete.  The work was completed  in a very timely manner.  Ricky ensured that work area was cleaned prior to leaving the job site.  I will definitely do business with Ricky from Guardian Plumbers (951-678-3275), guardianplumbers.com

Matt N.
Matt N.
10/24/2015
I found Guardian Plumbing in the Press Enterprise and I'm so glad I did. I avoided a lot of frustration with the installation of a new kitchen faucet. The old one was ancient and very difficult to remove.  I called Guardian and they had Jesse A at my home within an hour. This was appreciated as I'd had to turn off the water in both of the houses on my lot.  Jesse was professional, polite, and best of all, no plumber's crack.  Save yourself some frustration and call Guardian Plumbing. I'm going to tell all my friends and neighbors how pleased I am with their service and reasonable rate. Thank you, Jesse!

Christina V.
Christina V.
11/15/2015
I needed to change the water regulator for my house, and I found Guardian Plumbing in the Press Enterprise. I am happy I chose them since they were professional from the beginning and to the end of their work. Their price was affordable too. Ricky not only came to my house prompt but was even early. He explained to me what he will do, and how long it will take for the repair. He left his work area clean. I will continue to use Guardian Plumbing for any plumbing needs.

m n.
m n.
05/12/2015 12:00:00 SA
I am so glad I called Guardian Plumbers! The plumber (Ricky) arrived at the scheduled time and got right to work. He was courteous, very informative and patiently answered all of my questions. Ricky was extremely professional and fixed the problem in no time at all . I would not hesitate to call guardian plumbers again if needed or to refer them to family/friends.

S N.
S N.
2/23/2015
I called Guardian because I saw the great reviews on Yelp.  Jesse was very nice and helpful over the phone and when he came to the house, he was professional and explained things in a simple way.  I ended up using a different plumber because of my insurance, but Jesse was very kind and accommodating during this very stressful time. They are a small company who cares about each visit. I recommend them!

M B.
M B.
8/21/2015
Guardian Plumbers is awesome! They have come out to work on the plumbing in my house on several occasions. They are always professional, clean, and punctual! Their prices are reasonable and they are super knowledgeable. I am a very happy customer!

Leslie P.
Leslie P.
2/22/2015
Matt from guardian was so great. We called today (On a Sunday) he arrived super fast fixed everything in a couple minutes, meanwhile teaching my husband the whole time so that he said he could repair it on his own if it happened again. Was extremely fair on pricing. He has a kind spirit and really just wants to help people. We are more than happy and thankful. He clearly has an attitude of Christian service and it shows. Thank you so much.  Would certainly use them again without hesitation.

Shellie S.
Shellie S.
12/26/2012
If you want the BEST plumbing service you can get, these are the people to call. We have been calling Jesse for  a long time now and now he is a partner in Guardian Plumbers. He is honest, on time and very competitive in his prices. Oh and I forgot to mention one of the biggest things very careful with all of your belongings. As a homeowner that is huge, as some of the workers we have had here do not respect any part of your home!
We definitely give Jesse and all of the people at Guardian Plumbers a BIG FIVE STARS!!!

Josh M.
Josh M.
02/11/2014 12:00:00 SA
I have used Guardian Plumbers three times now. Two for a simple clean out and one for a major slab leak. These guys where easy to work with and communication was great. They laid out all the options to me on the slab leak and got it done in one day without having to jackhammer the foundation. They were able to re-rout the pipe after they isolated the leak. Job was diagnosed one day and fixed the next. They even gave me a drawing of where my pipes ran through my slab and walls in case of any future issues. Great work and fair pricing, I will be using them again.

B S.
B S.
2/22/2012
Very Professional, Very Well priced and Honest. The service was exceptional. We had both bathrooms replaced in a timely manner and they made sure that we were not inconvenienced and with a large family everything was completed day off !!!

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