Best Businesses in California

Super professional and did a great job. Easy to schedule and showed up with proper equipment. They did a through job of cleaning my windows and screens which needed it after a period of being under construction. Would recommend them and will use the service again.

One of our AC units stopped working. I called Same Day Heating and Air Conditioning (referred by a good friend). Andrew came out and before you know it it works. I appreciate Andrew for educating me about the issue and preventions tips. I will definitely refer them to anyone and myself as well in the future. Great Job!!!!!

If I could give Tim more stars I would!! He was so responsive and helpful. I coordinated the Backflow inspection for my dad and Tim responded to all of my questions. He also was very helpful, professional and thorough. He took care of the report and will even remind us yearly! We are definitely using TS every year!

I have been using Pip as my plumber for several years now and every time I have to call for his services I am more pleased with his services. Plumbing trouble would cause anyone stress and anxiety but his quick response and calming nature always helps ease the mind. His work is great as well as his cost. Always honest, always informatative and his recommendations and advice are always appreciated. So glad to have Pip as my go to plumber and strongly recommend his services.

I contracted The Works Plumbing on Tuesday, December 15, 2015 due to a water leak. The ceiling of my living room had two very distinct 7 foot by 3 inch of water damage.

I called this company because I rely on Yelp for all my service needs. In the past, whether it's for auto repair, electrician, contractor, whatever, I've always used Yelp. Prior to this experience, all 9 companies I contracted were great. Unfortunately, my experience with The Works Plumbing was dismal.

It started out just fine. The agent I spoke to  asked me what's wrong and I told him the 7 foot by 3 inch water damage in the ceiling. The agent told me that it'll be $75 to cut the ceiling to figure out what's wrong, and then depending on what the problem is, I'll be quoted again on the cost of repair. That sounded fair to me so I agreed to their service.

John showed up to fix the issue. I recognized John right away. He and Shawn worked on a gas line contract on my house 2 years ago. I remember Shawn being very pleasant and I was very happy with their service. I even remember giving them a couple beers after they were done with the project 2 years ago as appreciation for their hard work.

Anyway, John showed up and after looking at the damage, went straight to the bathroom. He said that the leak was from the toilet hose. He tightened the hose, and said that the problem should be fixed. He arrived at 2:00 pm, and he was done at 2:05 pm. The issue was fixed in 5 minutes.  

I assumed the cost would be $75. Instead, John said it was $150. I found that to be a ridiculous invoice. The initial $75 included cutting the ceiling, which is for 2 purposes. One to diagnose the problem, and two, to make sure that the problem is actually fixed.  

I had issue with the $150 for numerous reasons. One, John did not cut the ceiling to make sure the problem was fixed. Second, to bill an additional $75 to tighten one plastic hose that took 10 seconds is ridiculous. The RIGHT THING to do was to just bill $75 total.  

My disappointment with The Works Plumbing continued. I told John if he's going to bill me $150, which I told him I was unhappy about, he should at least cut the ceiling with the water damage to make sure the problem is actually fixed because, to me, the damage to the ceiling seemed more than just the leak from one area from the toilet. The damage was two large straight lines. I did not see how one lead could cause two parallel lines. It made no sense. Not to mention, I had already paid for him to cut the ceiling, which he didn't do.

I asked John a second time for him to cut the ceiling. John had the audacity to say, if you want me to cut the ceiling, you have to pay ANOTHER $75!!  

Flash forward 3 days later. I'm standing in the living room as someone is showering upstairs, and I hear a drip drip drip on the ceiling.  

The Works Plumbing did not fix the problem. The Works Plumbing intentionally overbilled me.  The Works Plumbing was sloppy and refused to make sure the problem was fixed.

Edit: My response to the business owner's response

After the toilet issue, I had them take a look at the garbage disposal. I chose not to include it in my review because it was too much negativity for the Saturday before Christmas.

Anyway, my disposal broke.  I asked them how much it would cost to fix it. They said $25. I said fine. They reset it, and tried to spin it with an allen wrench, but nope.

John says that we have to take it apart. I ask how much. He says 75. I ask how much just to have a new disposal installed because this disposal is old. He says 228. I told him that I should just have the disposal replaced because I don't want to pay $75 for him to try to fix it, and if it doesn't work, have to pay another $228.  

He says, no, let's try to fix it. So, John spends the next 5 minutes trying to fix it, but it's broke, so I tell him that I'd like to just have a new one installed. John installs it, no problem. He hands me an invoice and it's $378, which is $150 for the toilet leak (which I'm not happy about) and $228 for the new disposal.

John tells me it's 10% off if I pay with cash or check. I live in LA, and came down just for this issue, so I tell him that I don't have cash or check on me, and told him that I'll mail a check.  He said no, payment has to be made right now. So I tell him that we can go to Chase and get cash for him. John says, that works because he wanted to grab a bite anyway.  

I go to Chase and withdrew $340.20 ($378 x 10% off) and hands it to him. He said no. He says $378 is what I have to pay in cash.  I said, what about 10%? He tells me that I'm getting a break because I didn't have to pay him $303 for trying to fix it and then installing.  I'm not happy because I feel like he's trying to price gouge me again.

I asked to talk to his supervisor. He says he is the supervisor. I head to the ATM to withdraw another $38, while thinking whether I should contact the Owner. John says $340 is fine, and I paid him.

Had a minor clog in the kitchen. Josh made it out within 4 hours and cleared it. He was very professional, polite, experienced and fast. Not a big drama story here - just a professional at work and we really appreciate his work ethic. To me it does not get any better than that.

I will definitely use Pacific Drain and Plumbing again.

I was having water pressure problems for almost a year. (When you rent and deal with a property management service it can be a waiting game)
They sent out 4 different companies before they called Daniels Plumbing service. He came out to check out the issues. Knew exactly what was wrong and made his recommendations to the property mgmt company. I can not say enough how highly professional the company was. THEY DID NOT MESS AROUND. They showed up ready to work and it showed. This company is fantastic!! They are professional, courteous and know their job. I HIGHLY HIGHLY recommend for whatever your plumbing needs are.

Great, fun people who work hard and know what they are doing. We happily call them every time we have a problem.

Our new go-to for ANY plumbing/repair work! We've had them out twice (for different issues) recently, and they were friendly on the phone, quick in coming to the house, and VERY reasonable in their rate. Quickly ID'd the problems, gave us our options, and got the work done quickly. Highly, HIGHLY recommended!

Over the top service from Roby.  Came within 2 hrs of my distress call. Always kept me in the loop with service options to correct a toilet overflow problem.  Great service, great guy and good communication!

Amazing job and I'm a happy customer! Our water heater broke and first thing I did was to go to yelp to find someone to fix it. We never had plumbing issues until this incident so a plumber is not on our phone books.

I saw the reliable reviews from RJB plumbing among others. But what stood out was that Bob was the business owner who directly responded and came out to look at the issue. I'd rather have to deal with one person all the way through than a receptionist who sends a random plumber to my house.The other thing is he's open 24/7 and he said I could call him whenever if there's an emergency! That's really reassuring! Also he's in San Marcos, close to where I live.

As for his service, he was patient, knowledgeable and helpful. He responds quickly on Yelp and via text. He came in a very short time to provide us a free estimate and arrived on time the next morning for the heater replacement. He swept the floor, cleaned the area, installed the tank securely, stored away the warranty documents neatly, wore shoe covers in the house - professional! I felt safe to leave him do his own thing, and not having to watch over him. He also charged a very reasonable price. I also wanted to replace the whole shower and arm and he went to Home Depot right away to get it done for me after the heater was finished.

We're very very happy with his work and professionalism. Highly recommended!

I called them in a panic when the heater broke at my place of work. They were very professional, understanding and did an awesome job fixing it in a timely manner.
I love that they are a family owned business and care more about people than money.  I felt comfortable having them at my place of work without being able to be there myself AND it was left extremely clean after the work was done. Would definitely recommend them.

I sent a quote request for an issue with my kitchen sink to multiple plumbers, and Raul responded very quickly with a quote range.  After chatting with other plumbers, most of them wouldn't give me a quote but instead wanted to set up a consultation.  Raul was even willing to look at a picture of my problem and give me a firm quote that was reasonable.

Not only was he responsive and reasonable, he was prompt!  He came out to my house the very next day and did the work within an hour, and he filled me in on what he was doing along the way.

I'll definitely be calling him back if I have any other plumbing issues in the future.  Thanks Raul!

Gary is very prompt in returning my call to schedule an appointment. He arrived on time, was very friendly and got the job done!

Mark did a great job in helping with a few odds and ends at my house.  He was professional, quick (next day service!) and did a quality job.  I would definitely recommend him, and look forward to using him again in the future.

I want to thank Jesse for finding where the leak was in my bathroom and fixing it in a timely manner.  He responded quickly and went above and beyond to make sure that the issue was resolved.  I appreciate that great work you did.

After submitting inquiries to multiple companies for gas line work, THA quoted substantially less than other companies.  Even better, the work was scheduled and completed within a week of them coming on-site to provide the quote.  They provided a price breakdown, and presented multiple options for how to go about the job.

I'd highly recommend these guys for any jobs and they'll be the first company I call in the future for more work.

Tino repaired the two showers in my house because the shower was leaking and the hot water was not coming out of the shower. He came with the replacement parts and replaced the cartridges. The cost was very reasonable compared to another plumbing company I contacted. He also installed the two new shower heads I bought and did not charge me extra! He was very informative with what he was doing and very professional. Unexpectedly, one of the shower handles was too big. He installed it temporarily until he can bring another one that will fit. Unfortunately the temporary shower handle broke after a couple of shower use and it happened when I had family visiting and it was Saturday evening. Tino went out of his way to come on a Sunday to replace the shower handle and did not charge extra except for the parts he replaced. I really appreciate his kindness and for giving such extraordinary service. I highly recommend him if you need ANY plumbing repair.

We needed a few things done in our house - kitchen sink, laundry, bathroom and couple more things to fix
Cory was the one who helped us . He was on time, friendly and super knowledgeable.
Cory was able to repair everything requested in a timely matter.
Will definitely use their services again.

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