Best in

Can't recommend Larson Air Conditioning and their technicians Tim and Sam enough!  Our AC went out and we called Larson based on their great Yelp ratings. Tim showed up the next day and was extremely friendly and professional in diagnosing the issue and making sure our parts were covered under our warranty. Made an appointment for two days following and Tim and Sam showed up promptly and efficiently installed our new compressor.

Very impressed with this company's responsiveness and timeliness, but most of all their friendly, knowledgeable and professional staff.

We will certainly be calling again should we ever need additional service and recommending to our family and friends.

Had American Home and Water install a water softener today. The technician, Junior, was very professional and did a nice job. He was on time and cleaned up after he was done. Very satisfied with the service. Thanks Junior!

So professional! I was able to schedule an service appointment online. On the day of service, I received two phone calls letting me know that they were understaffed and apologizing for the delay. I also got a text when the tech (Tim) was on his way. When he arrived, he did a great job explaining everything to me and asking questions. After the routine maintenance, he sat down with me and went over my options for my (very old) AC unit - breaking down the cost of repairs versus total replacement. He was friendly and efficient!

I needed a diagnosis and repair on the blower on my HVAC system.  Boldt HVAC was great.  They were able to send out a technician 30 minutes after I called and he was able to diagnose and repair the problem quickly.  This is why I prefer the Mom and Pop companies to the bigger ones; great customer service and a quick response.

OUTSTANDING!!!  In and industry that is known for poor business ethics Johnny is a shining star .   Called at 7PM Memorial day expecting to get a voice mail and sure enough Johnny answered.  He said he would be out first thing in the morning and would call 10 minutes before he was due to show up. 7:45AM I got the call and said he would be here at 8AM.  At 8AM he showed up right on time.  The blower motor was not workng and he checked the capacitor first and found that it was bad.  Replaced it and the a/c was flowing again.  He checked temperatures at the vents and said I did not need any additional services like adding refrigerant.  What could have been $450 for blower motor + $75+ for tune up services etc ended up costing $160.  

Johnny does not sell new a/c units so you will not have to worry about the this unit is not worth repairing bait and switch.

Johnny's honesty, experiance are exceptionally fast service deserves 6 stars      .  Feel confident in calling Johnny for your repair.

I have two AC units and have to get them checked annually to maintain a Trane manufacturer extended warranty.  I had been using a company called Bob Brown Service Experts, but I got tired of the no-call no-shows and poor customer service (See my 2-Star review of them on YELP as well.)  I decided to pick another company and selected Hays based upon the number of excellent reviews.

I called and scheduled an appointment.  A pleasant young woman took my info and said that I would be getting an email with picture of the tech the day of the service.  I never received the email, but did get a phone call about 45 minutes prior to arrival.  (4/8/16 Update: the email with technician picture was found in my junk mail.) Jerry was the tech.  I found him  to be pleasant and professional.  He took pride in his work and spoke highly of his company.  He went into the attic and checked the air handlers.  This took around 20 minutes per side.  Then he went outside and checked the ground units.  Freon and capacitors checked out to be fine.  Jerry had to use new screws to attach covers, as the previous screws were a little stripped.  Total time spent at my house was around 1.5-2 hours.  The cost $79 per unit.

Constructive criticism:  My previous company charged around $100-$120 to check both units and to me seemed to do a little more.  My previous company would blow out the condensate lines then pour water down the lines to ensure that they are open.  This company did not do that.  This company's website also says that a tune-up includes oiling the blower and outdoor fan motors.  I watched closely and did not see this done.  The site also says the indoor coils would be checked for buildup.  This also was not done.  I was never asked about my indoor filters or if I would like them to be changed.  The site says a 33 point inspection...I don't think so...maybe next time.  I should have asked up-front for what my $80 service per unit included.  I feel that the price is a little too high for what I received.  If I am going to spend that much, a company had better do what is says it will do.  It would also be nice to get a discount for a second unit as the tech is already on-site.  I asked the technician about a discount for a second unit, and he commented that the service fee was already discounted.  I knew the price going in so I did not make it an issue.

A second issue I had was the arrangement for payment.  The technician was required to manually punch in my credit card number into a tablet-type device, including my 3 digit security code.  In no way do I think Jerry would try to do anything illegal, such as stealing credit card information.  I have had other companies do service at my house and like it when the technician simply swipes my card, bills wirelessly, and never sees my full credit card number long enough to write it down.  Only the last four digits of my credit card appear on the receipt visible to the technician.  (4/8/16 Update:  I am watching my credit card statement, and still have not seen the transaction appear.  I do not like this.  The transaction supposedly took place a few days ago.  Why no record?  I'm feeling a little uncomfortable.4/8/16 Update:  I called to inquire and was informed that Jerry's machine/swiper was broken and that my credit card will be billed manually next week when Jerry comes into the office. Little awkward.  I guess I will be watching next week for the transaction.)

Over-all, I generously rated this company 4 out of 5 stars, as I saw definite room for improvement.  Based on the service and price, I guess I am a little hesitant about whether on not to use them next year for tune-ups.  My units were already in top-notch condition and needed no repairs.

The technician Randy showed up to my home in less than an hour and it was a simple fix due to a wiring malfunction. He didnt try and up sell, he was in and out in less than 30 mins. Very satisfied and will defiantly use Arizona Experts in the future.

A+ service

We set up a summer readiness appointment and Byron was the technician that showed up. We couldn't have been more happy with the check-up. He offered us simply the check-up but also made us aware of service plans that are very reasonable and also come with monthly payment options that make it very convenient if needed. Byron was very personable and great to talk to! There was no pressure to buy into anything and gave us a very thorough check-up and explanation of our systems. I highly recommend this company and Byron!

I just had Arctic Fox A/C & Heating out to service my a/c for the summer. They were recommended to me by my brother.  These guys are GREAT! It was explained to me in detail what they were going to do. There was a part they suggested to replace - it would eventually stop working and I don't want to deal with a broken a/c unit in 116 degrees. They had the part on their truck and replaced it very fast. The technicians, Heath and William were very knowledgeable and professional.  I will use them again and I would highly recommend them.

I am pleased to write a great review for the family run business of Gladiate Air Conditioning & Heating.  Dave and Gabriel called before our scheduled appointment.  They arrived on time.  They spent an hour servicing my air conditioner (that I should have had serviced sooner).  They replaced wires worn out by the sun.  As I vacuumed my pool, I could see on the roof how they checked everything thoroughly.  And their price for service was only $65.  I learned of the company through Yelp (5 stars).  I am now a loyal customer and want others to feel comfortable calling for service with Gladiator Air.

Ken H   Glendale, AZ

Called Friday at 627 p.m. and quite honestly i started to worry they may have suffered the worst of a bad Corona.
Next morning at 701 a.m I am out tending to my animals and my phone rings.  
Super pleased to hear it's the Best A/C service team in the Valley returning my call.  
Just as thrilled to hear they'll be sending out a technician TODAY!
Initially it was scheduled for 11-3, then got shifted just a little later because of a potential double scheduling.   I was just so happy they are still in business AND someone was going to make it out to our home today.
Now if that isn't all you could wish for,  as the hours begin to tick past and my hard labor caused dripping forehead began to increase, my ohibe rang again and the tech wanted to know if he could come earlier than originally scheduled.
I'm like, Heck yeah!
Granted the repair wasn't inexpensive, but sometimes the system needing service needs more TLC then you expect.
These guys must've been Boy Scouts because they come prepared.
I opted to skip on the OEM blower motor so the work could be completed TODAY.
Kicking myself in the butt for not making arrangements for the pre-season service like I did last year.
Let me add here, in addition to a few suggestions to help keep system functioning at its best, the technician abided by the rules of the 2020Game, wore his mask and made every effort to maintain the recommended SDS (Social Distancing Space).
So for those that see the value in this I want you to know, they understand the importance of staying safe as much as we value it -and a temperature below 83° in the house

One of the most knowledgeable technicians around the valley. Very responsive and a proud business owner. Thanks for your help, David.

I have used Bumble Bee Air for many years now. Several years ago I called them to fix a 30 year old air conditioner. They found the part for me and the unit is still working!  Since then, they have provided emergency service for us at some condos we own and just recently came out to our house on a sweltering summer day to get our air conditioner working. They found a faulty switch on our electrical panel and replaced that too.  They are prompt, friendly, and do an amazing job for an excellent price.  We will never go anywhere else.

It was amazing dealing with a honest company that wants to try the least expensive fixes first.  Michael solved our problem economically and effectively.  We will definitely use him again.  He is extremely knowledgeable and professional.  Thanks you for a great experience ! Thanks

I'm very happy with the service. They responded quickly and were friendly. The service lasted less than 20 minutes and they were all smiles and very educational. My AC stopped working and the house was 90 degrees. They came out and in less than 20 minutes it's up and running again for way less than I was expecting. Happy to recommend to anyone.

Another company that really don't want to say any prices over the phone but ball parked me 5 to 8 g on 14, 4 ton unit, without telling me anything else .. No interest in doing the business unless they can come and get their free 100 dollars to say yes, it's not working

Fantastic company. Fadel, the tech was informative and super helpful. My AC went out at 2pm. Got a hold of Desert Comfort Mechanical and had an appointment for 6AM the next day. Fadel called at 7pm and said he was running ahead of schedule and could fit me in same day. He was here in about 11min, had the problem diagnosed and fixed very quickly. He explained everything that he did and double checked the compressor, fans, voltage, everything. Great company, reasonable pricing and great service!!!! If you are looking for a great HVAC company, call them.

Posting for a friend who doesn't have social media (I personally haven't done any business with Silver City).  It's been a nightmare dealing with Silver City.  They were assigned by USAA to restore his house after the July monsoon flooding.  SC came out early in August and tested ceiling for asbestos, and even removed the popcorn ceiling, exposing the interior roof.  About a month later, they came back to test the flooring for asbestos (why couldn't SC test the floor and ceiling at the same time?) and removed some of the damaged carpet.  It's now October, and my friend called and left several messages and never heard back, so he drove to visit SC's office personally to complain about about why there's no communication from them.  My friend was told SC will reassign his case to a different project mgr.  Finally around Thanksgiving, my friend gets a call giving him a move out date to a nearby hotel so SC could work on his house, and was told the repairs would be done around the first week of January.  SC packed up his house and moved the rest of his personal possessions into a huge storage unit located on his driveway, removed the old carpet, scraped  and removed the asbestos laden popcorn ceiling off and covered the exposed area with plastic, and put plastic around his big screen tv and refrigerator, and removed the oven and dishwasher and moved it into his garage, as well as took out his toilets.

In December, my friend is spending the holidays staying at a nearby hotel.  But no work is being performed on his house.  Maybe because it's the holidays, SC decided to take the holidays off.  Shortly after the new year, SC finally calls my friend after not communicating with him since he moved to the hotel, to tell him he'll call him in a few days w/ an update.  A few days goes by but SC never called him back.  Just last Thursday the adjustor from USAA called my friend to ask his permission to fire SC because apparently USAA tried to reach out to SC several times also and left several messages, and SC didn't return USAA's calls either.  So USAA said they're done dealing with SC and assigned a new restoration company to fix his house.  And now my friend has to start the wait all over again.  The USAA adjustor is well aware that my friend has been living in a hotel since Thanksgiving weekend and couldn't be more apologetic for all the delays and no communication and (almost) no work done by SC.  I just hope SC doesn't keep my friends possessions they put in the storage unit hostage.

Read the Yelp reviews here.  I notice many positive reviews are at least a couple years ago, so the quality of their customer service has declined during the pandemic.  Sure, there are supply chain issues now, however SC's problem is their lack of communication to the customer AND TO USAA.  Why USAA still continues to assign SC to their members in spite of the negative reviews here is beyond me.  If your insurance company assigns Silver City to be your restoration company, you may want to pass and either ask for a different company, or if you do your research, you may find another company that has better reviews and doesn't blow off their customers.  USAA originally trusted SC to repair my friend's house, and then fired them. That should tell you something about the integrity of SC.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I hired this company's other entity CMS STONE RESTORATION to restore my Saltillo tiles patio. That apparently meant power washing the patio and sealing it.
I honestly was expecting more for what he was charging for such a small patio. I though he was gonna make it look like the before/after pictures on their website.. you know??
Craig showed up all enthusiastic on how this small job was going to be so easy and would be done in no time.
He was right! It took him not time at all!! I paid him by check (a pretty hefty amount for such a small job) and he left.
Only after my patio dried I realized that he had ruined it completely! He etched every tile by power washing it, sandblasting it and creating all kinds of swirls on the tiles that could not be washed off because the water pressure ate the tile away...
When I texted the photos he was totally great about how he will take care of everything and fix all the damage on my patio.
He showed up the next day and power washed again!!! as if that would change anything and said he would be back to seal with a different/better sealer.
At this point the check hadn't clear yet.
I knew that I had to do something more to fix this before sealer went on, so I spent the weekend hand sanding each tile. All 400sqft worth. One by one!
Monday I texted as to when he would come, and he replied towards the end of the week.
I should have canceled the check right there and then!
Thursday I got a text that he would show at 7:30am next morning. He never showed and I texted at 8 to let him know not to bother as landscapers next door were blowing stuff all over and I would have to clean the patio before he came... but this time the check had cleared and I never heard back from him. Not a single word. Not an ok, I ll come an other time, nothing! I still haven't heard from him.
I found out he was originally this carpet cleaning company now doing something else to branch out...
The fact that his company's name now is CMSstonerestorationscott… and not registered on Yelp (they are registered there under CMS cleaning) should have been my first clue as their site doesn't allow reviews.. and they pick which ones to show on their new website... I wonder why?
I would have been ok if he offered partial refund and told me I should find someone else, after he ruined my patio, but he chose to be petty and take the money and run!
He has lost my business for good and I am notifying everyone I can in Phoenix, including all the neighbors on next door app as well, so none of you fall victim of this company.