Best Installation Services in Phoenix AZ

We became familiar with Larson Air because SRP assigned Larson to our home to conduct an energy audit that we requested. A little background about the audit: SRP offers a $99.00 audit (which I later learned usually runs $400.00+); when I first read about the offer, I was skeptical of both the usefulness of an audit and any contractor that we might get assigned to our home, but our curiosity overrode our skepticism. Here's the summary of that process: I'm now a convert to having an audit done, and to working with Larson. The audit was fantastic, and Larson Air made the experience a real pleasure.

Now for working with the lovely people at Larson. After SRP assigned them to our audit, but before I spoke with them, I looked at the reviews here. As I said above, I was skeptical of potential contractors. But the reviews here on Yelp were stellar, so I was hopeful. Then I spoke with Jamie. She was professional, friendly, and knowledgeable; moreover, she seemed enthusiastic about what an audit could do for us. I explained to her that we are aware that we don't have an efficient a/c or pool pump, but that we were not in the market at this time to replace either; that instead, we were interested in finding out problems with our home that we could solve with less expense than replacing an a/c. She didn't seem annoyed by the fact that we weren't planning to use them to replace our a/c, which was gratifying (but I was still concerned that once we had the audit done, the person doing the audit would try to pressure us into making such a purchase).

She set up the appointment and told me that the process would take 3-5 hours. After I got past my initial stunned reaction-- I really expected a quick run-through of our house with some basic hints--e.g., change your light bulbs to LEDs. You really need a new a/c. Put some insulation in your roof. Good-bye.-- I told her that my dad would probably be in town visiting and would like to watch. I was prepared for her to express some doubt or annoyance, but she brightened up and said, We encourage people to walk around with technicians and see what they're doing and what they find! She was not wrong on either count. The process took a little longer than 5 hours, and the technician encouraged my significant other (S.O.) to walk around with him. My S.O. thoroughly enjoyed the process, and thoroughly enjoyed talking with John, our knowledgeable and helpful technician.

Why did the process take 5+ hours? Because John brought all kinds of equipment, including infrared cameras, and a fake door with a fan in it! He put the fake door in place of our front door, and then used the monstrous fan to pull a draft through the entire house so we could see where all the leaks are. (Oh, there are many. So.Many.) He crawled around in the attic. Poked around here, there, and everywhere. Looked at every possible factor relating to energy efficiency. And when he was finished, he had fantastic recommendations. What about the hard-sell for a new unit? None. Not a bit. He said, I know that yall aren't in a position to replace your a/c or pool pump at this time, so here's what you can do now. Wow. Seriously? No pressure? Again, stunned.  

But wait -- that's not all. John sent a follow-up email and asked for our 12-month SRP usage; once we get those data to him, he will then complete a full audit report and send it to us.

One other nice touch: on the day of the appointment, I received both an email and a text that included the name and photo of the technician who would be arriving. That's a reassuring approach that lets one feel more comfortable about opening the door to someone one hasn't met before.

If we ever  need a/c work done that's not covered by our home warranty, we will use these wonderful people. And I will be recommending them to anyone who needs work done.

Bottom line: If SRP is your electrical-utility supplier, take advantage of the energy audit. And cross your fingers that you get Larson Air. They are knowledgeable, professional, and genuinely lovely people with whom to work.

Today I had the line from my R O system to the back of my refrigerator replaced because of a leak.   My technician was Javier.   He was polite, knowledge, got the job done and gave me hints about our soft water and R O systems.   I've used AHW for years and will continue.

Jim N

[Service, Timeliness, Technician, Price 5 stars. I would give more if I could. Mike was awesome he saved the day. Our son's golden birthday was today 13 on the 13th and our air conditioner went out. He made it out first thing this morning and he had our air blowing cold in 10 minutes. Thank you soo much! Our son's smile was the best thing to see. So thankful and relieved!! I can't thank him enough for saving the day!!! .

In the valley of the sun it is crucial to have your Ac running smooth during these summer months. Anthony called to let us know he was on the way and arrived ready to get to work. He took his time and is thorough when going through the system. Our call was more of a maintenance yearly checkup which gave us peace of mind knowing we will stay cool this summer

Very fast, on time very positive attitude. Best of all fixed my problem. Thanks Caleb

We noticed our AC in ceiling unit dripping about 4 weeks ago and Cool Zone sent Ryan out as soon our schedule allowed it, they were so flexible by sending him out after 5pm where I didn't have to take work off. A few days later we noticed our AC was dripping again and they came out that night at 7pm before our red eye flight to see what the issue was. Initially Ryan fixed the leak on the day he first came out but there was additional issues with our insulation that were not caused by them and he still send the owner out on the weekend to double check the issue. The owner was so helpful taking time to explain to us what the issue was with our AC specifically and dumbed it down to my knowledge, haha. Highly recommend Cool Zone to take care of your AC needs!

During the heat wave of the week of July 23, 2018 my heat pump would shut off at the hottest part of the day and then return to normal operation about two hours later. I called Arctic Fox and let Misty (the owner's wife)  know what was going on with my unit. I told her it was not an emergency, as the unit was running when I called. We scheduled Friday of that week for Heath (the owner) to come out and look at the heat pump. Misty stated if it got any worse to call and they would fit us in.

I called back on Thursday morning, as my wife was concerned about our dogs and cat. Heath arrived at our house and did some troubleshooting on the unit. He could find nothing wrong with the unit. After providing him with the symptoms that occurred each afternoon he determined it may be the motor for the fan that cools the coils. It has a thermostat that shuts down the motor at 200 degrees. It did not occur when he was there (naturally). He stated he would return the next day with a new motor. Friday he removed the old motor and lo and behold, the motor was leaking oil near the shaft. The motor was heating to shut down temperatures the previous days. Heath worked fast and diligently to replace the motor as the heat pump was shut down during this task.

When it was all said and done, the motor was under warranty and there was no charge for it. Heath said there was also no labor charge. I disagreed with the free labor, as he came out two days and I know the manufacturer was not going to reimburse him for his time.  I asked him what his labor rate was for the two days he was at my home. He provided me with the cost (I think he may have low balled it) and I gladly paid.

I cannot say enough of the integrity, customer service and genuine care this husband and wife company displays every time I use their services. The big name companies cannot even come close to Arctic Fox's business ethic.

They found what was wrong with my A/C and fixed it. The price didn't seem outrageous or anything compared to how much time and effort was put into the repair. I would recommend and hope to see them again if I have any future A/C issues.

Have our AC replaced today and I have to tell you the whole experience with Dukes of Air has been great! From the time I first called them we felt like we were actually important to them, they call back quickly, sounds simple but I can tell you it's not just try to call a few of the competitors and you will find out... Anyhow they came out and actually spent some time doing measurements taking photos and calculating the size AZ unit I really needed not just what they wanted to see us. Then they worked on our schedule for the installation, called when they were on their way, showed up when they said they would... I could stop here but I won't lol these guy did a fantastic job replacing the old unit, reworking some ductwork and wow were they fast. We planned for 6:00 am - 2:00 pm and they were done everything cleaned up and packed in the truck walked me through the new thermostat and all the other paperwork and it was on 11:30 am... I will recommend these guys to everyone I know. They made a customer for life out of us for sure.

I utilized Biltmore Mechanical to replace my unit on my condo. I based my decision on the paucity of negative reviews on yelp (people that are dissatisfied are much more likely to leave reviews than people that receive the level of service they expected). That and the fact that the other company that I had bid on the work only offered a 1 year warranty whereas Biltmore Mechanical offered a 10 year parts warranty (and I considered a 1 yr warranty unacceptable as a quality unit properly installed and maintained should last significantly more than 10 years in my opinion).  The job went perfectly, and I am confident that Biltmore Mechanical will assist me if I should have any difficulty with my AC in the next 15 years.

Our A/C unit hasn't worked so well in years. The Bumble Bee staff not only did a good job with their regular maintenance but correctly diagnosed some deficiencies, recommended corrective steps, and made the needed improvements, all at a reasonable price. We're very pleased-except my wife who thinks, It's too cold in here!

Technician skilled in their craft will always get my (repeat) business.

Arrived on time, completed the job and gave me some great tips on how to keep my AC unit running efficiency throughout the summer.  Reasonably priced. Highly recommended.

I had Ideal come and just do a checkup on our 3 ton. To my surprise, the owner Alex was the technician. Once again, Ideal has surpassed my expectations. Alex gave me the details of what was needed to be done at a very fair price. Do yourselves a favor and call Ideal for all your HVAC needs. You won't be disappointed.

My A/C compressor went out based on age and the storm we had a few days ago, so we didn't get any cooling in the main are of the house. I called the number after reviewing the comments on Yelp and thought why not give it a shot. Usually I'd like to get referrals through friends and family. I called at 7:30am and had Fadel, the technician, out at the house by 11am. Within minutes he identified the problem and was in and out in less than 30-mins. While he was here he serviced both Trane units and replaced the compressor for the second A/C as well as it was getting to an age. He was honest and told me the fan motor is squeaking on the larger unit that he came to replace the part for. It is currently working, but not sure how long it'll last. Rather than replacing a working part, he suggested I call back when the A/C goes out again as he already knows what the issue will be. I mean it's like the 6-star service you expect and almost never get nowadays. The price was fair too. You earned a new customer and my referral will go towards this locally owned business. Thank you for being prompt, courteous and most importantly honest!!!!

Great company. Had both Travis and Tyler out for a few issues over the past few years. Replaced our sewer injector when that went bad. Also diagnosed a leaky roof (I thought it was a leaky AC unit), and helped out with various other leaks and such. They keep everything clean. Honest, prompt. There are so many basic things you want out of a company and these guys meet all of those and more.

Called and they were out the next morning to service and inspect. Found an issue and unfortunately they are not on our home warranty list of contractors. Highly recommend honest, polite, good service

04/13/20 We have been using Sure Temp for a number of years now.  My office manager had highly recommended them.  They have kept our 6 units at our office running efficiently; they have found the source of leaks in our air handler at a rental property; and have kept the two units at my house working well.  Keith, Tom, Ryan, Kevin who have done the work are very professional, neat, extremely honest, knowledgeable, and really nice people.  We totally trust them to treat us like they would family!!!  You don't find those attitudes and values too often!!!  Destiny is in the office and couldn't be more responsive or pleasant!!

08/03/20. I called the office and Destiny couldn't have been more professional and caring.  I told her water was backing up and accumulating under our downstairs air handler.  Tom came out 3 hours later and tried to find where the outside condensation line came out.  I thought it was on one side of the house.  After many trips inside and outside in 106 degree heat, he determined the outside condensation line had to be somewhere else.  It turned out to be on the opposite side of the house much to our surprise!  Tom worked his tail off.  He had to crawl under the air handler.  He wet vacuumed all the water.  He must have made at least 10 trips inside and out to solve the mystery!!!  He is very thorough and great to work with!!!

There is no other HVAC guy I'm calling than Tracy with J & M Mechanical. He's responsive and great at what he does!

These guys are great! Always willing to answer questions, they don't try to up-sell repairs you don't need, and they are incredibly professional and a joy to deal with. Highly recommend them!

We had Oscar from M&R do a preventive maintenance on our Trane system. He did a thorough job of checking all systems and answered any question I asked.  I researched many companies and this one came highly rated.  When you need an air conditioning company, don't hesitate to call M&R.