Best Heating And Air Conditioning… in Phoenix AZ

We had Larson come out to look at our heater as it would not start. Our service technician was Octavio and he was extremely professional and knowledgeable. He was able to fix our gas heater and install a carbon monoxide monitor in our house as we didn't have one. We knew we had an old unit and he was able to repair without the pressure of us purchasing a new unit. We will use Larson in the near future to install a new Trane as they have gained our trust and business. Thank you Larson and an especially shout out to Octavio.

I did a lot of calling around and research for an air conditioning company.  I knew my a/c unit was getting towards the end of its life cycle, and sure enough, last summer it went out.  I already had a quote from American Home and once the a/c unit went out, I called them.  They pulled up my quote and said they could be out the next day.  They arrived on time, and installed my new a/c unit and furnace within the day.  I am only now writing this review, because I wanted to make it through a full AZ summer to see how this a/c unit performs.  It has done wonderful, with absolutely no issues.  Highly recommended.  Excellent customer service.

We never had a fridge problem before, so this was our first time figuring out who to contact and eventually trust. The guy came early- within the 4 hour window. He was super nice and there's an $80 fee; however, it'll go towards the service. I'll definitely be using their service next time.

Johnny is fantastic. I called him at 8 am -- he was here by 10 am. He figured out the problem in five minutes and charged only 90 bucks to get the AC going again. He is incredibly proficient and efficient, kind and nice, honest and fair. I will call Johnny whenever I'm having an AC or Heating problem. No need to look anywhere else!! I wish there was a 10 star option!! Thanks Johnny!!

What a great experience. Darrin and his crew did a fantastic job. They could have replaced what we had, the way it already was and been done. But Instead, they reconfigured duct work and the furnaces for us to get maximum air flow.  We couldn't believe the difference.

This company is extremely professional and goes above and beyond. It was a great customer experience.

My Evaporative cooler was not working and causing a breaker to trip. I reported the problem to Danette at Cool Zone and made an appointment for repairs to be made.  On 04/25/2019 a technician (unknown name) arrived, and I told him to proceed with the repairs (without asking for a cost estimate).  He completed the work and presented me with an invoice for $826.97 which included the cost of a 3/4, 115V blower motor @ $666. I thought  the cost was extremely high, but paid it, as I had no idea how much the motor should cost. However, I later checked with Lo
we's and Home Depot and found the motors retail for between $85 and $150. I discussed the above with my niece, Kathy, who called Danette and suggested there may have been an error in the billing.  Kathy was told there was no mistake and they would not make any adjustments to the billing. I would not recommend doing business with Cool Zone.  I would be glad to re-think this review if CoolZone would furnish me with a copy of the invoice showing exactly how much they paid for the blower motor.

During the heat wave of the week of July 23, 2018 my heat pump would shut off at the hottest part of the day and then return to normal operation about two hours later. I called Arctic Fox and let Misty (the owner's wife)  know what was going on with my unit. I told her it was not an emergency, as the unit was running when I called. We scheduled Friday of that week for Heath (the owner) to come out and look at the heat pump. Misty stated if it got any worse to call and they would fit us in.

I called back on Thursday morning, as my wife was concerned about our dogs and cat. Heath arrived at our house and did some troubleshooting on the unit. He could find nothing wrong with the unit. After providing him with the symptoms that occurred each afternoon he determined it may be the motor for the fan that cools the coils. It has a thermostat that shuts down the motor at 200 degrees. It did not occur when he was there (naturally). He stated he would return the next day with a new motor. Friday he removed the old motor and lo and behold, the motor was leaking oil near the shaft. The motor was heating to shut down temperatures the previous days. Heath worked fast and diligently to replace the motor as the heat pump was shut down during this task.

When it was all said and done, the motor was under warranty and there was no charge for it. Heath said there was also no labor charge. I disagreed with the free labor, as he came out two days and I know the manufacturer was not going to reimburse him for his time.  I asked him what his labor rate was for the two days he was at my home. He provided me with the cost (I think he may have low balled it) and I gladly paid.

I cannot say enough of the integrity, customer service and genuine care this husband and wife company displays every time I use their services. The big name companies cannot even come close to Arctic Fox's business ethic.

I'm impressed with this company and I have used them twice so far. Once to give me a quote on my AC and once to fix my heater. Both times they followed up quickly and tried to troubleshoot on the phone to save me the cost of an unneeded house call.

Both time i did have to have them come out, however I was impressed with the service detail and prices. I will continue to recommend them to friends.

Robert Tu came out to inspect our a/c. In short, he was honest, expert, and helpful! We had just had a bad experience w another, and I must say, shady, company, which made my boyfriend and I a bit jaded about what Robert and Duke's of Air would tell us. It was a great experience. I recommended the company Robert in particular.

David did an outstanding job.  Replaced our 16 year old hvac with a new one that is quieter and works like a dream.  Very professional, delivers what he promised on time and on budget.  Have recommended him to neighbors who have had the same experience.

After a routine check of our A/C units, Cave Creek Cooling Company recommended some important services.  We scheduled a return visit from them.
Chase arrived as scheduled calling us prior to his visit.  He worked quietly and efficiently.  When the work was completed, he went over what he did.  He again was very professional.  
When billed we noticed the invoice gave us a nice Yelp discount.  Wonderful!  Every little assistance to the pocketbook is always appreciated.  Thank you to Cave Creek Cooling for your services!  
Highly recommend their services.

These guys were great! I called at 11am in late July when it's 111 degrees and they had someone out to us by 1pm. Bill was super nice, knowledgeable, honest and friendly. I plan on only using Alan's Air going forward. Would highly recommend.

While my husband and I love our new home, it is definitely not energy efficient so one of the first things we did when we moved in was research companies to conduct an energy audit through SRP's discounted audits. Ideal Energy stood out to us so we gave them a call and are so glad we did. Our attic is very poorly insulated and there are holes in the duct work so they will replace the duct work and install new insulation; their assessment was thorough and they provided us with detailed information about the work that was needed.

In addition, they promptly responded to my call regarding one of our air conditioning units, which stopped working after receiving some water damage from the excessive rains we recently had. They were very honest about what needed to be fixed instead of trying to sell additional work that did not need to be done. Very professional and courteous and I definitely recommend them!

I'm glad I found these guys, and you will be too.  There are 8 reviews hidden by the Yelp automated algorithm that you can read if you click on not recommended reviews and I'll save you the time- they are all 5 stars.  100% 5 stars out of 9 reviews, and now I'll add the 10th 5-star review.  

I hired these guys to convert my old drop-ceiling ductwork in my 8-year-old-store into the new open-ceiling style.  It's a big job.  Bottom line: they got the job done on time and on budget with no mistakes.  But there was so much more.  Sean is a master, he is the Jedi-Warrior of Duct Work.  He came in and looked at my system, pulled out his sorcerer's star chart, and started analyzing the flow.  Before these guys got to my store I could not get the AC to run below 82 degrees on a hot day.  There was a 5-ton unit and that should flow about 2000 cfm.  Sean quickly determined that with only 2 returns sized at 700 cfm each I was only inhaling about 1400 cfm.  My unit was asthmatic!  By adding a 3rd return now the unit can breath.  There were also some issues with the supply lines, again Sean and his chart showed that one of the trunks should have a maximum of 3 supplies on it but it had 6 which means it wasn't working properly either.  He removed and re-arranged some of the lines so they would be better spread out.  

Final result?  Not only do I have a beautiful aesthetic ceiling, but yesterday during nearly 110 degree weather it was 76 degrees in my store.  Will I save money?  I bet I will save so much money that this job might just pay for itself.  Thank you, once again Yelp helps me find a great company that restores my faith in humanity.  Desert Comfort Mechanical and Sean:  you guys are awesome!

Rising Sun Air exceeded our expectations. They came out in such a timely manner that was earlier than expected. Much needed especially in this Arizona heat.

Kevin, Tim, and Dillion did a great job with our A/C. It turns out our old unit was damaged and giving out on us. As replacement was the only option, Kevin was able to talk down his boss for a reasonable price for us. It only took a few days for them to install the new unit, but they fixed our old AC unit enough so we stayed cool until the new unit was brought in to replace. The new unit works great and it comes with an up to date thermostat that is touch screen and can be controlled through the app. I highly recommend this place and appreciate the work they do!

This is long over due since he fixed our AC three weeks ago! We got a quote from Yelp for help when it was slowly getting warm and he came and fixed it that day. Also he was fair priced and on top of that he only fixed what was necessary and didn't pressure us to buy a new AC. He gave his opinion and said we should save for a new AC since it will last maybe another year. I appreciate the honesty and straightforwardness.

Prompt response, accurate quotes, fair prices and good work.  Had a new condenser unit installed next day.  Highly recommend.

I own a 2 yr old rental home in Buckeye and my tenants just moved in and said it wasn't blowing cold air. I live in SoCal, so I looked to yelp to find someone. I came across M&R and they had all great reviews so I reached out. Matt contacted me immediately and offered to go out the next morning. But my tenants weren't there and we scheduled it for Monday. Aaron showed up on time and verified the air wasn't cold, and asked if I wanted to do a freon leak test, at an additional cost, I said yes I had to get it fixed. I was hoping since it was a fairly new unit, that it would be a simple fix and hopefully not too expensive. Aaron called me back and said he found a leak at a elbow fitting and could get it fixed today. I thought great, a elbow, thought that it wouldn't be a huge expense. Well, that thought lasted about a  minute, Aaron broke down what he needed to do and the cost would be $1004. I about fell out of my chair, in no way did I think a elbow replacement would cost that much. Being I had tenants in there, it's obviously hot in AZ in the summer and that I would of had to pay $180 for the service call, I just had to get it done and pay the price. Although I was quoted about 4 hrs labor, for a elbow replacement, he was actually there about 7 hours. He called to say he was finished and it was blowing cold air. He told me he ran into a little trouble soldering the elbow because it was copper to aluminum. That did not make me feel confident in this repair holding up. But here's why the 3 star rating. In no way could I give a 5 because of the price, I just felt it was too much for a elbow replacement. I was going to leave a 4 star because Matt was prompt in responding and Aaron showed up and got the job done. But I had to drop to a 3 star because when I asked if this repair had a warranty, Aaron told me 30 days. I couldn't believe I just paid $1004 to replace a elbow that came with a 30 day warranty and he had trouble with the soldering....But he did say my AC unit wasn't quite level and he adjusted it for no cost since he was there. I know this review is long, but I wanted to give a accurate detail as to why. I don't like reading reviews with no substance and low ratings. Now if any AC repair person reads this and can tell me this was a reasonable cost to replace that elbow, I will happily adjust my rating

Our AC unit finally went on its last leg after 35+ yrs of serving us in AZ heat. We called at least 5 different places for quotes; had face to face with all who came, and decided to go with Chris W (the owner). He was professional, courteous, prompt and knowledgeable. He worked with us on getting a 3 phase unit installed as requested, unlike others who tried to sell us the 1 phase. His quote was what expected, no surprises after unit was installed. We are happy with the new unit and his professionalism. Highly recommended!

We have used A Quality for years, the entire team is awesome. Few years ago we had a small ac fire our insurance company sent out an adjuster and a big name hvac company to give me a song and dance trying to tell me that my outside unit is blown and needs to be replaced with one of their high end systems including a attic Hp. I was skeptical remembered a company that attended same church so we called. The next day a tech came out and informed us we did not need a new unit but our fan motor is bad and it would only be around 300. I was sold the technicians have integrity and our very ethically sound. As a field tech myself my family's felt comfortable with the cooling decisions without the BS scare tactics like other companies.