Best in Phoenix AZ

Josh was amazing to work with and advocated for us every step of the way in contacting our landlord regarding the mold in our home that was making me sick. They were able to pinpoint the locations to test for mold exposure without unnecessary fee's and provided a very thorough report which was verified by a third party to submit to our landlord.

Very happy we called Zona Restoration.  They answered the phone when we called, were available to meet almost immediately, were extremely knowledgeable, and were friendly and proactive throughout the process of getting our rental property repaired.  I wish all contractors were as easy and friendly to work with.   Thank you Kelli and Aaron!

Nathan is outstanding!! I had a concern about a previous company and the product they used and the impact to my health. He drove down to my condo with a sample of the product to let me see if it was the same one and then inspected the room to ensure it was safe!!! AMAZING. I am so happy he put my fears at ease since the previous company was acting weird about the situation and wouldn't let me see the product they used. This man is so kind and I would not hesitate to refer him or call him again if I ever need his companies services. A+ THANK YOU!

Michael was very friendly and professional. He cleaned our light grey sectional & did a great job at getting all of the stains out & made them look brand new again! My fiancé and I were very pleased with his service & he did it in a timely manner & even gave us advice on our flooring grout. I recommend his services to anyone!

I contacted Mike about a roof leak that resulted in drywall damage. Mike gave me a reasonable estimate, and his team got to work within two days of my initial inquiry. They did a fantastic job replacing my insulation, replacing my drywall, and painting. I hope I don't ever need drywall repairs again, but if I do, I would absolutely contact Mike!

Daryl is phenomenal! So helpful and knowledgeable! We found mold by our shower and he was patient with all of my questions. He really put our minds at ease. Hopefully we don't have mold anywhere else in the future but if we do, he'll be our first call!

I called Good Time restoration after waiting over a month from another company. Good Time restoration came out the next day for a quote and started restoration the following week. The cost was fair and there work was very professional. They are clean covered everything.
The workers were respectfully and wanted to make sure you were satisfied with there work before they left. They showed up on time and called befor they came. And notified us when they were leaving
Nothing bad to say

I definitely recommend Mike and Lindsey! Knowledgeable, trustworthy and great communication!

If we could give more than 5 stars we would.  I called and left a voice mail and received a call back immediately.  Taylor was professional and showed up when he said he would.  The process from start to finish was very smooth.  We would recommend 24 Hour Flood Pros to anyone!!

I'm very happy with the entire Doan Restoration crew and their partners who have been helping with water damage in my home.   We haven't started the repairs, but so far they have been more responsive with move/storage, dry out and demolition than I would have expected.

The team has been incredible responsive and considerate.  

I'm hoping the rest of the project goes as well as it has so far, and I'll update my review when complete.

We had a sink connection burst while we were out on a Saturday. Within an hour or so, we had a major pool of water running through half of our house. We got home to a big mess and didn't know what to do. We called All Dry and Lawrence responded to our our house about 45 minutes later. We had mopped and squeegeed most of the water, but Lawrence was able to use his electronics to determine that there was no major water seepage in the walls and that the problem was going to be resolved once the rest of the water evaporated. He helped us move some things around and also helped us place fans to speed the process. Very happy about the company response (friendly and polite on the phone), the professionalism of Lawrence, the sincere desire to help, and the ultimate resolution of a dry house. Thanks All Dry for turning a potential disaster into peace.

We had a flood from the washer hose breaking in the middle of the night. We contacted AZ Water Damage Experts and the team came out in less than 30 minutes. Alex was very helpful to answer all of our questions and we knew we would be in good hands.

The team did a fantastic job. They were knowledgeable, experienced and hard working. Cleaned up nicely and efficiently. It was so overwhelming and scary to see what had happened to our home, but as soon as they started the work, it was under control and I felt a relief for the first time that night.

Alex followed up the next few days to check on the progress and he kept us informed every step of the way. We appreciated high level of customer service and attention to details. Later he dealt directly with my insurance making this whole flood situation less stressful. Highly recommend them to anyone in need!

Jose and his crew did an AMAZING job. His team sandblasted my concrete pool patio area after the stain started to wear off due to the hot AZ sun. It took about a day and a half from prep to finish.  They moved my patio furniture with care, and their clean up was one of the best I've ever seen. Do not hesitate to hire these guys !!!! Two thumbs up.

Couldn't be happier with the service and the workmanship.  Our light grey carpet had a large yellow stain on it.  When Chris was done you could hardly tell anything was ever done to the carpet.  He was super responsive, got to the house when he said he would and his work is excellent.  I won't consider anyone else when I need this type of service.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Shane is a super guy, who takes pride in his work! I would recommend him without a doubt!

Worker's were not on time and didn't even speak English! They looked at me like I was in a foreign country!

*update* it appears everything was a misunderstanding with their billing department and a newer employee. I truly appreciate them owning the mistake and they have since smoothed things over.

Do not sign anything and do not use this company bottom line. They will run their equipment longer than necessary to run the bill up more than necessary, and per the insurance they're using higher than market price gauging over the reasonable charges and them come after you for them over charging. Their customer service is rude as can be.

Let me preface this by saying that I have had water mitigation efforts done on my house in the past and know what a good experience should be.

I've read the other reviews on this site about these folks. They are all very accurate, and describe the experience I had. So here's my review.

Adams was completely disorganized and confused.

It took them 4 months to mitigate some water damage and restore a bathroom and closet.

I had dozens of different contractors come to the house over the four month period, all telling me different things that were going to happen or should happen next, and they all pretty much made no sense.

They would make appointments and not show up. Their own employees talk badly about the company, and one employee even tried to tell me how to scam the insurance company.  I had one contractor abusively screaming at his helper while doing some demo work. One of them even lied to me, which I discovered was the case after calling the company to ask for some information.

In the middle of the pandemic, most of them did not wear masks. We had to put a sign on our door about wearing a mask before entering.

A project manager showed up once and spent about 5 minutes in the house. No one at the company was familiar with what was happening at my house. No one checked up on the status of the job. They didn't even do a final walk through.

I had to do a lot of clean up and finish some of the restoration myself.

The only reason I worked with these folks is because a plumber from the home warranty company called them in without telling me. They just showed up and said they were called in to help. Once they were there fixing things, I figured I'd keep working with them. I really should have looked at the reviews here. That was a big, huge mistake.

The only positive thing I can say is, the work was completed and they are no longer in my home.