Best Emergency Services in Chicago IL

Came home last night to water flooding out of our garage.  Found the source quickly being a burst pipe.  Not many plumbers are open at night but called Drain-EEZ around 9 pm and Pat answered quickly and stayed on the phone, walking us through our problem.  He was so nice and helpful--certainly went above and beyond.  They couldn't get a plumber out last night but that was fine since he instructed us how to get the leak stopped, and Lou came over first thing in the morning.  Lou was just as helpful and professional.  Really glad we called Drain-EEZ--I will certainly recommend to all my friends.

We had a leaky sink that required a faucet replacement in a very tight work area and Rescue Plumbing did a great job. Pete and Noah were very responsive, helpful and professional. They not only did a great job but also were able to fix the problem without having to cut our cabinetry to make more space for all the faucet parts to fit properly under the sink. We would 100% recommend Rescue Plumbing.

Scotty did an outstanding job. He was very easy to communicate with when it came time to schedule the visit. He was prepared and he was on time (in fact he was even early for the follow up visit). He did a good job and explained things very clearly. The prices were very fair and more clearly communicated than other local plumbers we spoke with for our sink issue.

All and all, no complaints, would highly recommend him.

I have mixed feelings about writing this review because I am shocked at how expensive some of these service people are. I realize these companies are in business to make a profit so I do not fault their efforts to generate business but I have to wonder about their approach.  I do not need a salesman trying to sell me something or giving me an overpriced estimate without even knowing what the problem is.
I called Rocket after finding them on Yelp  and explained to the dispatcher that my  8 year old Whirlpool water heater stopped working.  I explained to this person what I knew about the problem.  I had done some research on the web before I called them.  It was Friday and he said they could have a man out Monday morning.  
Monday morning Anthony showed up with a helper and upon looking at my water heater, he tells me they do not service Whirlpool.  What?  I told them what I had when I called them three days earlier so now I am wondering why they even bothered to show up?  He said he would be glad to give me an estimate on a new unit  for $1525 installed or if I got the part to fix the one I had they would install it for about $300.  
Anthony left and now I am completely frustrated and shocked at how I am going to deal with this situation.  I called Whirlpool to get a manual and some  technical help and they gave me the names of 3 other places that would deal with my problem.  I looked each of these 3 places up and the reviews said the same about all 3 places.  Very expensive!  Unfortunately I am retired and not rich and need to be practical.
After a few hours I decided to do a search for a local plumber and found a very nice guy in Evanston.  He came out within the hour and sat down on the ground in my basement next to the water heater and eventually fixed the problem in about an hour. He had a lot of knowledge of how water heaters worked.  Total cost $50.  He discussed future problems I might have and I ordered the part he suggested from Whirlpool for a $30 shipping fee in the event that the unit goes out again.  Whirlpool has a 12 year warranty on parts so you have to get someone to install it or DIY.  I would hire this guy back without question.  Update: Unfortunately his repair only lasted 2 days and I had to spend $1000 to replace the unit)
Follow up.  The owner of Rocket called me and apologized for the misunderstanding.  He will speak to his staff about how to change a few things about the way they approach customers and being upfront on what brands they work on.  I think they mean well but I guess this was an unusual situation and they do seem like very nice people.

You want a great plumber? Call Thomas and his team. They are truly the best guys out there.  They will fix any problem you have. They are real professionals that have the latest equipment, experience, manpower. They are respectful of your property. I had a complicated situation with all these obstacles in one of my rentals. Thomas was a hero and I called several plumbers before hiring Thomas. They will get the job done the right way. I promise you that. Fully licensed and insured and ready to work so do yourself a favor and stop wasting time and money call Thomas!
5 star all around, 2 thumbs up
Thank you again!!!
Sam p

Let me start by saying I'm not one to take time to write reviews, even if I've experienced poor service. With that being said I will keep this short and to the point. If you are in need of a plumber then look no further, Windy City is the answer. After building a new home in the City my wife and I started to notice a sewage smell throughout the house. It started out very faint and month by month was getting stronger and more noticeable. Having very little plumbing experience and after being burned by some very poor plumbers in the past I decided to go on Yelp and do some homework. I quickly noticed that Jose's company had more than 40 excellent reviews so my wife called him on a Monday. Jose came out the very next day, as promised, and within 5 minutes of being in our home identified the numerous problems causing the odor. I won't get into what was causing the smell as no one will really care but I will say this...Jose and his partner explained to us exactly how to remedy the issue without spending any money whatsoever! They spent almost 30 minutes at our home and fully explained to us how we could fix the problem ourselves and in return would NOT accept any money for their time! I honestly felt bad that they wound not even accept a fee for the service call but Jose insisted that it was the way he does business. It's so refreshing to meet stand up honest guys that genuinely care about their customers and treat people in such a professional manner. Take my word for it, if you need a plumber give Jose a shot, you won't be disappointed. Oh, and by the way, I did exactly what he said to do and the smell disappeared within the hour! Best of luck.

I had a great experience using First Chicago Plumbing.  Their prices are reasonable.  They texted me throughout the process, showing me pictures of the problem.  And payment was super easy (quick pay).  Will definitely use them again.

We had a really bad smell coming from our laundry room and had no idea why. Jesus came and was able to figure it out in two minutes and the fix was so simple. He explained to me the cause and was done in under 10 minutes. Very professional. Thank you Jesus!

Awesome. Just moved to the area and was in need to some plumbing fixes. They fixed the kitchen leak we were having as well as some garbage disposal issues. They fixed a bunch of other leaks as well. I will definitely be having them back when we replace our kitchen sink. Very responsive and quick!! And they love dogs! :)

They were WONDERFUL! Super communicative over Yelp and the phone; fixed our kitchen sink drain VERY quickly after another company came and failed (and tried to get me to do all sorts of extra other work); were super neat, conscientious, and careful; and were lovely to work with. We're asking them to do other work for us, too. As they walked around looking at our house to help do the estimates, they advised us on different approaches to save money and for better effect. Really loved this company.

Adam was beyond amazing and clear of exactly what needed to take place.  The price and time were perfect.

Spoke with Darrel about an electrical issue. He came out same and and looked at the Bob and gave a quote.  Completed the work the next day!  Very professional and knowledgeable!  Great people!!  Great work!

Very professional. Super clean. Came prepared with parts and equipment. Highly recommended.

Had a slow drain issue and Juan was the only person that got back to me in a timely manner. Showed me where my issue is and made recommendations to avoid this issue again. Definetly recommend and I will be contacting Juan again for any future plumbing issues. Very professional with his work and takes time to figure out the real issue. I can't thank him and his apprentice enough. They were very respectful of property and wore mask due to covid. Again I highly recommend, you will not be disappointed and you will learn a thing or two. Highly satisfied customer.

We had a pretty severe frozen pipe situation and Geoff and his team worked tirelessly into the morning hours to get it unthawed. He was very informative and kept me and my tenants updated throughout the process. Charges were fair considering the time and effort these guys put in. I will definitely use them again in the future!

Submitted request to Plumbing123. Victor called within hours to provide quote, explained all services available and offered references. Their quote was competitive and their references excellent. Then booked and scheduled appointment. Victor and crew arrived on time and is very personable and knowledgeable. Victor explained the process and showed via camera my sewer drain line and its route to street which was not clear. Rodding began and was completed after full path was cleared into street line. Excellent work and performed an overall superior experience. Highly recommend! Thank you Plumbing123, Victor and team!

Eric at Drain Works was at my location in 3 hours same day to take a look at a sub pump issue that turned out to be a back flow problem.  He diagnosed, explained my options, got the new part and fixed it.  Extremely personable and they know what they are doing.  Very happy with Eric and Drain Works and will be on my speed dial as its hard to find good honest plumbers....especially in the city!

Great experience with Bert. Super responsive and professional. We were able to schedule something in a timely fashion. He arrived within the time window given and called ahead as promised. Bert was not just professional but also friendly. Turns out our leaky faucet/plumbing was due to a lose screw within - probably something we would have fixed if we were more handy. He could have charged us for something so minor, but he didn't. We will certainly be keeping Bert in mind when we have more plumbing repairs or work in the future. Definitely recommend.

Walter was great with helping us with our water heater issue. He diagnosed the problem and helped us contact the manufacturer to get the part since our unit was still under warranty. Highly recommend!

Excellent same day service. Highly recommend. Came out within 4 hours of placing call. Staff very accommodating and friendly!!