Best in Chicago IL

They put a new hot water tank in my home in June of 2020. December 31 2020 it went out again. Eugene who put it in was busy but had his partner Tom come out and Tom contacted the manufacturer and they told him they'd send out a new igniter so he had one and changed It. That wasn't the problem. He called them back and they told him it was probably the gas valve. Tom had one so he changed that. He did not want us to be without hot water for days waiting for parts. Luckily that was the problem and 4 hours later we were back in all the hot water we need. Tom was great and Eugene was great. We highly recommend them.

Let me start by stating that I typically never write reviews and my husband usually takes care of all repairs in the house. After discovering we had a hole in a pipe in our wall on a Sunday, my husband decided this is more that he really wanted to tackle. After clean up and a temporary fix to get us through to Monday, he made 4 calls to 4 companies based on reviews from the local FB site. One call back asked us to send pics and then he backed off, another said he could maybe stop by later in the day & to call when him back in the late afternoon (code for no thx), the third was in Elgin and was trying to see who'd be available to come to Schaumburg and then we got the call back from B&A.  They scheduled an appt to come out Tues morning.  They showed up on time as promised and got to work.  The initial problem was address and repaired quickly.  We then discovered the issue was bigger than we originally thought.  Corrosion in one pipe meant problems with the others.  Ultimately they had to schedule a second appt to break into the concrete to make the fix.  They came back as promised and fixed the issue. It was the best case scenario thankfully!  I was scared to look at the bill for the two visits but it was honestly a great surprise.  They were very reasonable and the total came in less then the deductible on our homeowners policy! A big thank you to Jim & Ryan for a job well done!  I highly recommend B&A!

We have used Joe Pekny for years...now has an answering service, called a few weeks ago, and  again recently, no response...asked by service if needed someone to come right away... is Joe only taking immediate service calls?    What's up?
Would give 5 stars for service he has done but now with not responding at all....

Awesome guy who fixed my plumbing problem in five minutes after another plumber worked on it for three days.  Also he checked a few other issues for free. Reasonable price as week.

Had received a quote from another plumber for my cabin in Three Oaks.  Thought it was somehwat high so decided to get a second quote before proceeding...so glad I did!  Not only was Goodman lower but my experience from initial call to on-site completion was top-notch on all.  Nick (owner) took time to explain the issues and even though they ran into an unexpected on-site issue (I actually had a 120v water heater versus a 220v), he was able to pivot immediately and get a new unit in and install it the very next morning in time for guests arriving following day.   Could not recommend this company enough - just an honest, efficient, professional small business that always make sure they have a happy and satisifed customer whatever it takes.  Thanks to Goodman team and will be recommending you to all the other owners at Lakeside Cabins!

We have used this plumber several times, for everything from maintenance, to a major remodel, even emergencies. I love that the same plumber comes to my home each time.  Never had an upsale on services or products that I didn't need.  Trustworthy, honest and follows through until the problem is resolved.  Easy 5 star review!

We needed help with removing our toilet and replacing the wax ring, but we didn't have the tool to cut a rusty screw. They were quick to respond to my initial call and flexible with coming later the following day when my husband was home from work. They arrived on time and were done very quickly, at an affordable price. Both men were polite, friendly, and social. We will definitely be saving their number for future needs!

Our shed doors were falling from the hinges.  This was due to rain water and snowmelt rotting the wood at the base of the door and the framing around the doors.  Gus evaluated the job via pictures.  He texted me and came on a day where he had completed a job.  He was prompt, extremely courteous, and went as far to source the wood and parts at Home Depot nearby.  We were extremely pleased with the finished job.  The doors are again perfectly functional and the quality of work is outstanding.  Will call Gus for any future handy work.

Very Professional and Friendly. Competitive prices. I called Cesar that day and he came out right away.

Nice work, but VERY expensive.
My main sewer drain had clogged after 30 years of living in our home. Ralph and Alan arrived on time and quoted me a price of $385 for up to an hour of rooting and $47 per quarter hour after that. They proceeded to clean the main drain and remove roots for over 100 feet. They were polite and professional and cleaned up after themselves. They were at the house for 2 1/4 hours and charged me $645.00. After the fact, I looked up a home service cost calculator program on the internet for the work that I had done. The job cost calculator says that a 2.4 hour sewer line job in my area should cost $160.00.

AVOID THIS BUSINESS BY ALL MEANS.  

I spoke with the owner Jason over the phone and scheduled an appointment for the next day regarding a sewer being backed up. He showed up the next morning on time which was the only plus. The experience after that was not so great though.

He cleared out the main sewage lines and a water line located behind the stove. Roughly 20 minutes after the work was done and he had left, the tenant called the whole basement had FLOODED.

I showed up to the unit and found the issue. Jason drilled a two inch hole into the water pipe so he could rod it out. The issue was he simply used regular tape to cover up the hole. I was shocked when I saw that a professional plumber would use tape to cover up a hole in a water pipe.

I called Jason immediately to explain the situation but was told he is on the other line and would call back. I did not hear from Jason so I called back an hour later and left a voicemail. It has been over a week and two additional voicemail's later, he still has not called back. Obviously he is avoiding contact by all means at this point.

The situation only gets better. One week after the work was done, the tenant called that the sewer was backed up again. I called another plumber and he had to come out and got the job done. I had to pay twice the amount because the job was not done the first time around.
Also, I like to point out I was quoted the day before a reasonable price. It was not until the work was completed did the owner Jason mention he performed extra work and charged $100 more from the original quote.

AVOID THIS BUSINESS BY ALL MEANS.

Kenny Houdek from King Heating serviced our a/c units today. He was extremely thorough and knowledgeable.  Aside from that he was very clear about what he was going to do. He was very easy to communicate with whenever I had a question.  I appreciated all the time and effort he took to make sure that everything worked properly.

Do Not Hire this person!!!
We recently hired him for a small shower renovation. We paid him $4k and he never finished the job. We had 3 separate plumbers check his work and All of them said it was incorrect. We ended up paying someone else to finish the job correctly. He ghosted us and never responded to us after he took our money. HORRIBLE! Please Do Not Hire Him!!!

Service completed one year ago and the leaking came back. Called Mike and the phone was answered the first time. Promised that he would called me back when he returned to the office but never did. The calls were then never answered. Very disappointed.