Best in Chicago IL

I wouldn't even give one star but had no choice to write a review. I wish I could write this under better circumstances. They did plumbing work in my basement and installed a new faucet in the kitchen. Afterwards the water was turned on and noticed there was no hot water. Upon inquiry the plumber went back into the basement where the hot water heater is and said, Your hot water heater is cashed. I thought, That's odd considering it's been working just fine. Today we had someone look at the hot water heater and found that someone turned the temperature all the way down on the hot water heater. I'm not happy about this! I may be a female and I may be blonde... but trust me ... I'm FAR from stupid! They'll never get another penny from me.

Let me start by stating that I typically never write reviews and my husband usually takes care of all repairs in the house. After discovering we had a hole in a pipe in our wall on a Sunday, my husband decided this is more that he really wanted to tackle. After clean up and a temporary fix to get us through to Monday, he made 4 calls to 4 companies based on reviews from the local FB site. One call back asked us to send pics and then he backed off, another said he could maybe stop by later in the day & to call when him back in the late afternoon (code for no thx), the third was in Elgin and was trying to see who'd be available to come to Schaumburg and then we got the call back from B&A.  They scheduled an appt to come out Tues morning.  They showed up on time as promised and got to work.  The initial problem was address and repaired quickly.  We then discovered the issue was bigger than we originally thought.  Corrosion in one pipe meant problems with the others.  Ultimately they had to schedule a second appt to break into the concrete to make the fix.  They came back as promised and fixed the issue. It was the best case scenario thankfully!  I was scared to look at the bill for the two visits but it was honestly a great surprise.  They were very reasonable and the total came in less then the deductible on our homeowners policy! A big thank you to Jim & Ryan for a job well done!  I highly recommend B&A!

Joe was out today to tackle some things at our condo (newer construction).
In short, I stand by my review below!  Still the same excellent dude.
Also responds promptly through his answering service, and it's never a big scheduling issue to get him out.
NOTE: he doesn't want to do big remodeling jobs.  If you're just switching stuff out, or have repairs, he's your guy.  But check with him, you know?
PS: I ordered stuff from Algor plumbing in Cicero.  I get the discount since I'm working with a plumber & you can tell Pekny has serious cred at this place.

A must if you want quality, affordable, plumbing service.. Also they have great personalities, helps with other odd jobs... Will be recommending to all contacts..

Had received a quote from another plumber for my cabin in Three Oaks.  Thought it was somehwat high so decided to get a second quote before proceeding...so glad I did!  Not only was Goodman lower but my experience from initial call to on-site completion was top-notch on all.  Nick (owner) took time to explain the issues and even though they ran into an unexpected on-site issue (I actually had a 120v water heater versus a 220v), he was able to pivot immediately and get a new unit in and install it the very next morning in time for guests arriving following day.   Could not recommend this company enough - just an honest, efficient, professional small business that always make sure they have a happy and satisifed customer whatever it takes.  Thanks to Goodman team and will be recommending you to all the other owners at Lakeside Cabins!

Bob has been helping our family for decades. Solid, honest plumber who knows his stuff. I would highly recommend.

We needed help with removing our toilet and replacing the wax ring, but we didn't have the tool to cut a rusty screw. They were quick to respond to my initial call and flexible with coming later the following day when my husband was home from work. They arrived on time and were done very quickly, at an affordable price. Both men were polite, friendly, and social. We will definitely be saving their number for future needs!

Gus is fantastic! Reliable, efficient and very helpful with all our handyman needs. He has given us great advice and installed some light fixtures, fixed plumbing issues and other electrical work. I know that we will use his handyman services in the future! Highly recommend.

Very Professional and Friendly. Competitive prices. I called Cesar that day and he came out right away.

I have changed my rating do to what I feel is being over charged. I have used GP for years and for the most part have been pleased.  Unfortunately I have had an ongoing shower issue in which the shower was presenting a leak from the back side of the granite running down from a panel in back of the on/off valve.  GP came out numerous times over the span of a few months to figure out the issue as the leak continued and spread.  In the meantime, I had the granite walls cleaned and re-sealed, the granite and glass joints re-caulked as well all the hardware re-caulked where it meets the granite, the granite floor mortar was removed and redone, and finally a hole cut in two places in the drywall on the opposite side of the shower wall to see if the leak could be detected from that point which it wasn't.  I have yet to have the drywall repaired and the wall painted.  Same person came out to try and figure out our dilemma each time.  From the start I (who has zero expertise in plumbing) suggested removing the panel behind the on/off lever to see if that is where the leak was occurring since this is where the water developed a water mark which was getting worse each time I used the shower.  The plumber did not listen to me and said it couldn't be the problem and to continue using the shower.  I didn't continue using that side of the shower.  I was charged each time they came to my house. I then started using the shower head on the opposite side (there are two shower heads in the same shower area) and the drip pattern on the leaking side dried up completely except on the floor of the shower under the granite tiles. Low and behold the SAME PROBLEM started with the opposite side shower on/off lever with the same drip pattern happening AGAIN but now on the opposite wall!  I called GB to voice my frustration because it was now happening with both on/off levers on opposite sides.  I also voiced my frustration that the panel in back of the on/off lever was never removed to see if the leak was coming from when the water was turned on which was what I suggested from the get-go.  Finally the owner came to my home to see if he could figure out the ongoing issue.  As it turns out I was correct, the leak was occurring behind the on/off lever panels on both sides of the shower.  If they would have done this on the FIRST VISIT, I wouldn't have incurred the above mentioned expenses in trying to figure out the issue with various vendors providing their services.  I just received yet another bill from GP for parts and service for their final visit.  While I agree I should pay for the parts, are you kidding me in charging for a service call after previously charging me for 3 visits and not rectifying the leak the first 3 visits?  Bad choice in charging me for service the final time, after all the aggravation and additional needless expenses I incurred, the final service portion of the bill should have been comped.  It is time to take my business elsewhere.

AVOID THIS BUSINESS BY ALL MEANS.  

I spoke with the owner Jason over the phone and scheduled an appointment for the next day regarding a sewer being backed up. He showed up the next morning on time which was the only plus. The experience after that was not so great though.

He cleared out the main sewage lines and a water line located behind the stove. Roughly 20 minutes after the work was done and he had left, the tenant called the whole basement had FLOODED.

I showed up to the unit and found the issue. Jason drilled a two inch hole into the water pipe so he could rod it out. The issue was he simply used regular tape to cover up the hole. I was shocked when I saw that a professional plumber would use tape to cover up a hole in a water pipe.

I called Jason immediately to explain the situation but was told he is on the other line and would call back. I did not hear from Jason so I called back an hour later and left a voicemail. It has been over a week and two additional voicemail's later, he still has not called back. Obviously he is avoiding contact by all means at this point.

The situation only gets better. One week after the work was done, the tenant called that the sewer was backed up again. I called another plumber and he had to come out and got the job done. I had to pay twice the amount because the job was not done the first time around.
Also, I like to point out I was quoted the day before a reasonable price. It was not until the work was completed did the owner Jason mention he performed extra work and charged $100 more from the original quote.

AVOID THIS BUSINESS BY ALL MEANS.

Our A/C went out recently and we called King cause we had them do some things in the past.  John was very helpful in talking through the issues and we decided to replace the system because of King's 0% financing.

They replaced everything, it looks awesome and John and the rest of the people at King remained super responsive to our questions and concerns.  They definitely care about customer satisfaction.  It was one of the best/easiest experiences I've had with service to my house.

Do Not Hire this person!!!
We recently hired him for a small shower renovation. We paid him $4k and he never finished the job. We had 3 separate plumbers check his work and All of them said it was incorrect. We ended up paying someone else to finish the job correctly. He ghosted us and never responded to us after he took our money. HORRIBLE! Please Do Not Hire Him!!!

Now looking at these two other reviews, I feel I should comment because after all the total experience is what matters. I called for an elderly neighbor who needed a new toilet. We purchased a toilet at home depot, then got what seemed like a reasonable quote from them. I was not able to be there, but got a call from them saying that the toilet was installed but that the flow going into the bowl was very low definitely sub par. They offered to take this new toilet out and replace it with one from their warehouse the next day. Hmm I thought, ( I was feeling pressured to decide for this elderly lady, and time is money as he kept repeating) so I decided no and asked them to take the brand new toilet out, and that we'd return it to Home Depot and start again. I got a call 15 minutes later saying problem was resolved that there was a rag stuck inside the brand new toilet. Hmm...
What do you folks think? Scam or honest mistake?
Wouldn't a seasoned plumber check inside the bowl before installing, or the Home Depot return people check before restocking it. that's IF the toilet had been previously purchased unbeknownst to us?
Too many if, buts, or maybes I think.
Just keep all your senses alert, if you still choose to use them.
Price was competitive, I'll say that.