Best Businesses in San Antonio, TX

They were very responsive and had the best value when we needed a water softener uninstalled and another one installed. We called them for a second job as well we were so satisfied with the first experience.

One day we walked into the office and our carpet was saturated. I immediately started looking for plumbers and messaged a few, but decided to go with Andre's because they were prompt in responding, kind and accommodating to our situation. They came the same day! Turns out we had a slow leak in the wall between the master bath and office, that had been leaking for awhile. I think the first tech was Nick. He did a great job. Well not too long after, our AC went out because our P-trap got clogged, so my husband had to drain the AC pan. He wasn't able to reattach the pipes under the sink. So we called Andres and Joaquin called back and said he had availability the next day in the morning! He called about 30 mins before he showed up and finished the job fast! He was very communicative the whole time, explaining what he did. He was kind and professional and gave us some info on how to fix it if it gets clogged again or we could just call them back directly if we had any issues! Even recommended an AC tech! But to be honest we will probably just call Andres again! Highly recommend 12/10! Best prices you will find! Very fair! professional and prompt service! You should go with Andres for all of your plumbing needs! Thanks Joaquin and to the crew at Andres. Y'all will definitely be our go to plumbing service should anything arise again!

This small upstart company replied quickly. When they arrived they acted courteous and professional.  They evaluated the issue and gave me the best possible recommendation.  I had initially asked for a more expensive solution, and they were honest and knowledgeable, if I ever have issues again i will make sure that they are the primary candidate. I recommend them 100%.

Received a response within minutes after calling and leaving a message. They arrived on time, were friendly and professional, wore their face masks and voluntarily removed shoes at the door (it was raining outside). Their prices are very reasonable. Everything was well explained, including warranty on work done. They removed old sink and faucet for me, re-routed pipes under sink, installed new sink and faucet, removed old water filter, and cleaned out garbage disposal. They even diagnosed another job for me as well (broken commode) which I will rehire to have replaced once I'm able to purchase a new one.

Garbage company.  Incredibly unprofessional on the phone and disrespectful.  I guess you are what you clean.

Great response time to my inquiry and set the appointment immediately. A little late to the appointment but did keep me updated about arrival time. Cody did a great job and was in and out quickly. Will use them again.

Excellent prices, excellent service, punctual and professional. There's a reason for all of the stellar reviews. Will definitely use BG Plumbing again in the future!

Fantastic communication and service with responding to an outside water leak we were experiencing.  Dave and his helper arrived right on time (actually a little bit early) and explained everything regarding the expected repairs and costs.   Very reasonable and excellent work!  Will be using them again.

Replaced a Kenmore unit which we had for 8 plus years.  The resin had disintegrated and we were having blockages in the aerators in the sinks and the screen in the feed line to the washer.

Visited Lowes to discuss buying a replacement unit and installing myself.  They indicated that AWS would call for an appointment to schedule a consultation on what options we had and was told they would call within 48 hours.  AWS called within two hours and scheduled the appointment for the following day.  We discussed and purchased a replacement.  They were able to schedule the installation three days later as it was a holiday weekend.  They showed up on schedule and did an excellent installation.  

They also installed a pressure reducing valve on the incoming water line to prevent resin breakthrough on the new unit.  I also had them install a hose connection on the water softener outlet to facilitate rinsing of my vehicles with softened water when washing.

They did a much better installation than the outfit that did the Kenmore installation.  I am extremely happy with the entire process.  Thank you Lowes and AWS.  I highly recommend both organizations!

Had a fast and good experience with A& A plumbing. Had a water leak in my yard of a main water line. Quick response and service. A bit expensive ($475) but good job done. Job was completed quickly and on a Saturday of a holiday weekend. Very friendly and knowledgeable. Wore a mask. Cleaned up area.

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

We needed to connect our new stove to the gas line.  It was very easy to make an appointment.  Very friendly receptionist.  Emilio came on time, very friendly and easy to talk to.  Made the installation and explained the type of valve we have and how it worked.  He was quick and I am cooking again.  No smell of gas.  Thank you for your help.

He came. He saw. He fixed our problem.
We had a water leak in our pipes and he quickly came to fix the problem.
Gilbert is honest, informative, and very professional.
We highly recommend him for any plumbing need you have.
Thank you Gilbert!!!

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

I was in need of a plumber because my water line that goes into my hot water tank broke and the pipe is welded into the house. Josh came within 2 hours on Saturday late afternoon, during this Corona Virus shutdown!! Excellent service and fast service!

I was quoted in $89 fee as an hourly rate over the phone but when the plumber left after 20 minutes of labor he charged me $297. $45 was for Parts and $252 was for labor for 20 minutes of work which is highway robbery do not call guarantee plumbing

I recently posted a review that spoke negatively of this plumbing company's ability to schedule and hold an appointment . To my surprise, they took my review to heart and  called me to apologize . I chose to give them a second chance. Ernie and Jesse came to my home to assess my plumbing concerns, they left to think about what would be their approach.  They worked with In all my constraints and came in Approximately 50% under what I had  budgeted.  I will absolutely use them again and refer them to friends .

DO NOT CALL - WORK NOT UP TO CODE  Over the 2021 winter freeze, our hot water heater gave out plus the overflow pipe froze - what a mess. Elite did come out to replace the heater but knew they had us over the barrel - charged $1000 more than any other service ( who were not able to come out over the freeze). We then had another plumber come out a week later to check to see if overflow pipe had cracked - and they took pictures and wrote up an explanation showing how the connections were not up to code ( with a gap so that could leak!), the heater and overflow pan were all banged up ( with the glass insulation of a heater, there could be cracks on the inside), and the overflow pan was not centered correctly - so that if water did come out of the pipe, it would drip down on out floors and walls)!!!!!!!!!!! We are looking into taking ELITE to court for this scam.

The service technicians from JON WAYNE were very detailed in the explanation, They're open in answering the questions even if I don't know much about air conditioning. They're professional and polite when talking to me. Efficient and competent in finishing the job on time. They even cleaned up after the service. I'll definitely recommend JON WAYNE to others and I'll use them again if needed. I can share my experience with JON WAYNE to others.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!