Best Businesses in San Antonio, TX

Wow! I reached out last night after discovering my backflow gushing water and George was able to come out the very next day. He quickly discovered the problem and explained what was happening. While it's never fun to have issues with your house, George definitely eased the pain by doing a same day repair, plus he taught me how my new device works and how to make sure this problem never happens again. I'm very glad I found Diamond Irrigation, and I highly recommend them.

H&S Backflow is incredibly responsive and efficient. Mike came out diagnosed the problem and was able to repair my pool backflow issue the very next day. Will definitely be using them again for any of my future needs!

Cris is so knowledgeable and incredibly responsive! We needed 2 toilets in our home replaced. He was courteous and timely. He was even explaining what he was doing every step of the way to my inquisitive father. If you want the job done right for a great price, he's your guy! Very kind and professional. Amazing work!

I've dealt with a lot of contractors during my 71 years but never any contractors better than Randy and Daniel with ET's Plumbing & Rooter. They installed a toilet for us and were very polite, clean and professional. Ron & Shirley C.

I called this company once before, and cancelled due to timing. What a regret. Not only were they professional. He was informative and honest. Honored a miss quote in pricing. Did a walk through. And gave me free advice. Was never pressured. Can't say enough. If you want your plumbing done right call Premire Works!

Brandon came out to perform an overall check-up of our sprinkler system and to replace a head.  He arrived on time and was friendly, professional and courteous.  He took time to explain what he found and the work he did on our system.  I appreciate that he did not try and sell me things I did not need, like another company I had used previously did.  This is the first time I used Austex and I am pleased with the service I received.  I will use them again in the future.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

Highly recommended. Clinton has gone the extra mile to do the complete job.

Not sure if they have good plumbing service or not since they cancelled due to weather. Guess they don't check the forecast and call 30 mins before an appointment and say they can't come out because of the rain. Iv seen plenty of plumbing services use a canopy. Thanks Mr. Plumber for wasting my day, you guys should call Mr. Weather next time. Then then called back to say they would come out, but Im not a fan of giving business to a company that starts off on the wrong foot.  You can't come out, you can come out, which is it?

DO NOT USE THIS COMPANY. We used Franco on a recommendation and the entire process has been a joke.  We had a leak in the shower faucet he said he fixed it for $500 only to be told that the entire shower and bath tub area needed to be ripped out because the leak was in the shower wall. No credit for the $500 already paid. The walls and bath tub were ripped out and we were left for 4 days with an exposed moldy wet mess, he had a church retreat to go to, that should have been our first clue that the project was going to go sour. Then, after asking and asking for a written estimate, 2 weeks later,  he wrote one because we refused to give him any money. Now, 2 months later we are still trying to get Mr. Franco to complete the project. We are not paying him the balance of $3362 until the project is complete. He blames every problem or delay on someone else. This is his business. Days go by with no work done only empty excuses. Now, he tells us that he is retired, retired? then why start the project??? As of tomorrow he is going on vacation and sending his Pastor to complete the project. That says a lot right there. If you read a positive review on this company it was probably written by him or one of his family members.

Plumbers were efficient, thoroughly explained processes, wore masks. Had challenges with the office in scheduling services, but am pleased with the overall service provided. Will continue to use them.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

These guys charge so much money, I could almost buy another house instead of having them repair my simple leak. It cost me $1250 to tell me it would cost $4000. Another contractor did it for less then their estimate. I sure hope Pleasanton gets a better plumbing company.

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