Best Businesses in San Antonio, TX

Great service and competitive pricing; crew showed up on time and was very respectful and efficient- new sprinkler system in front and back installed on Saturday.

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

Cris is so knowledgeable and incredibly responsive! We needed 2 toilets in our home replaced. He was courteous and timely. He was even explaining what he was doing every step of the way to my inquisitive father. If you want the job done right for a great price, he's your guy! Very kind and professional. Amazing work!

I've dealt with a lot of contractors during my 71 years but never any contractors better than Randy and Daniel with ET's Plumbing & Rooter. They installed a toilet for us and were very polite, clean and professional. Ron & Shirley C.

I called this company once before, and cancelled due to timing. What a regret. Not only were they professional. He was informative and honest. Honored a miss quote in pricing. Did a walk through. And gave me free advice. Was never pressured. Can't say enough. If you want your plumbing done right call Premire Works!

Austex and Logan did a great job repairing and updating our sprinkler system. We appreciate the thorough service and his courtesy.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

Atlas Plumbing replaced a water heater within 5 days of their diagnosis. They were timely, courteous, and made sure the job was properly done and up to code. A couple days after the water heater was installed, one of the toilets coincidentally clogged. We called another plumber who couldn't unclog it and told us that it would require taking the entire toilet out at a charge of $400. We called Atlas right after that plumber came out, and they were kind enough to squeeze in a last minute look. They easily spotted the problem, got it unclogged within 5 minutes, and the most impressive thing of all was that they didn't charge a dime for the trip out nor the unclogging!! Louis said he just wanted to do the right thing, instead of trying to squeeze more money out of me. That alone just speaks volumes to their character. We definitely recommend their crew!

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber.  For the first few months, he was relatively reliable, and we paid him as per his fee schedule.  In early November, he informed us that we needed a sump pump for our septic to function properly.  He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump.  Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since.
When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th.  Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action.  He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard.  He now owes us $200 for the pump, and $160 for advance payment on his labor.
We are now in the process of hiring another plumber to install the pump.  Clint has once again disappeared and is not accepting any of our phone calls.  I would NOT recommend him as a plumber to anyone, any time.

Some of the good things about Mr. Plumber: they have a receptionist who will answer phone calls during business hours, and they offer professional and fast service visits.  When I called on Friday morning, they said they could send a plumber out the very same day.  I scheduled the appointment for Tuesday morning, and they sent a reminder call about an hour before, just as promised.

At the appointment, the plumber arrived on time and was knowledgeable.  Instead of a leaky pipe, he said I have a leaky faucet that needs to be replaced.  That was OK with me, but unfortunately, the plumber quoted $575 to replace the faucet.  I thought that was too much, since faucets costs between $100 and $180 at Lowe's. For a simple thing like switching out a kitchen faucet, I would expect not to pay more than $200 for the labor.

So I opted to cut my losses and pay the $65 for the Mr. Plumber visit.  That's their charge for going out there, when you JUST SAY NO to their services.

Thankfully there was some good timing ...  right after I got the bad news from Mr. Plumber, Mike's Plumbing Service called me back, and he said he would install the new faucet for $165.  After that, I bought a faucet for $99 + tax ($108) from Lowe's.

The other option I had was to buy the faucet from Lowe's on Callaghan Road, and they charge a $99 installation fee for faucet installation.  I think they contract it out because you have to come in to the store and sign a contract for the plumbing installation.  I went with Mike's Plumbing Service, even though it cost a bit more, because I'm out of town and unavailable to sign the Lowe's contract.  And I wanted the leak fixed sooner rather than later.  If I had been in town, I probably would have gone with Lowe's installation for $99 instead of Mike's price of $165.

So now I'm at $65 for Mr. Plumber, $108 for the new faucet, and $165 for Mike's Plumbing Service.  That's a total of $338 to replace that leaky faucet.

Although that's a lot of money ... it's considerably cheaper than than the $575 quoted by Mr. Plumber.   Whew!

Faucet I'm getting (cheap plastic parts, but made in the USA?)

$99 at Lowe's.

lowes.com/pd_231738-866-…

Faucets I'd like to upgrade to, later on ...

$169 at Lowe's.
lowes.com/ProductDisplay…

$179 at Lowe's.
lowes.com/pd_356598-866-…

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

This company is a nightmare!!!
RUN!!! Do not use them!!!

When my AC went out I was refereed to them by my warranty company and it has been Hell ever since.
1. They took one month to submit the report to my warranty company. I had to contact the warranty company request the report... Then an additional two-three weeks to replace my AC after the parts were received.
2. It has been impossible to get a  hold of anyone via phone, the manager responded one time via email - nothing helpful.
3. The technician ruined the power source of my water heater ( even though they were there to replace my AC)
4. The technician puncture a hole on a pipe in my attic causing a leak into my ceiling. And left a huge mess in my attic!!!!!!!!!!!!! ** still cannot get a hold of anyone..
5. Once they received payment from both the insurance and I, they have disappeared and are not to be heard from.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

0 stars! The owner Steve is rude and was yelling at me lying about a quote he gave me even when he did not! They charged me $426, they were here less than 30 min and did not send me a receipt. I called the office to ask for my receipt because I want to know why exactly I was charged that much and that's when the owner, Steve, starts yelling at me telling me because they did a job and that no one ever request a receipt! Do NOT DO BUSINESS WITH THESE THIEVES! Rude, and way over priced. The plumber was nice but not nice enough to be worth $426, and he had his young apprentice doing the actual work! DO NOT HIRE THIS COMPANY, horrible business practice. And they didn't even honor the 10% military discount

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