Best Businesses in San Antonio, TX

George was cool.  When first contacting him, he actually tried to walk me through how I might be able to fix the issue on my own, and save myself some money. But after explaining to him my full problem he agreed to come by that same afternoon and took care of the issue quickly and efficiently.  

Previously, I had gotten a quote from another company and a fairly young employee, who -- in retrospect -- couldn't have had a lot of experience... had given me a quote that was (no joke) over $4k to essentially replace a large number of valves. crazy.

George arrived, had the problem worked out within a half hour; fixed within 2 hours; and all for a couple of hundred bucks.  1/20th of the original quote.

I intend to keep calling George for all my future sprinkler needs... he's shown himself to be a fair, hard working and honest.

H&S Backflow is incredibly responsive and efficient. Mike came out diagnosed the problem and was able to repair my pool backflow issue the very next day. Will definitely be using them again for any of my future needs!

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I've dealt with a lot of contractors during my 71 years but never any contractors better than Randy and Daniel with ET's Plumbing & Rooter. They installed a toilet for us and were very polite, clean and professional. Ron & Shirley C.

I had a leaking sprinkler issue late in the evening tonight  and didn't know who to call. I'm so Thankful I found Premier Works and Mr. Chavez! Even though late in the evening he answered right away and took the time to help me troubleshoot and give me a fix to my problem! I will definitely be calling on him for my future needs! So professional and willing to help, Thank You!

Very thorough. Identified issues they could take care of the same visit to save us having to pay for separate calls. I will always use Austex now for sprinkler issues.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber.  For the first few months, he was relatively reliable, and we paid him as per his fee schedule.  In early November, he informed us that we needed a sump pump for our septic to function properly.  He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump.  Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since.
When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th.  Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action.  He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard.  He now owes us $200 for the pump, and $160 for advance payment on his labor.
We are now in the process of hiring another plumber to install the pump.  Clint has once again disappeared and is not accepting any of our phone calls.  I would NOT recommend him as a plumber to anyone, any time.

The tech that came to my house was very polite and professional, but their prices (like most licensed plumbers) are ridiculously stupid. I paid over $600 for what I could have bought and done myself for less than $100. I had him throw in a couple other plumbing jobs around the house that I needed done, so I still feel ripped off, just not as ripped off as I could have been. I'm glad what needed to be fixed was fixed, but at the end of the day I have to give 2 stars only because of price gouging.

I asked him if I bought a water heater myself if they could install it for me to save some money. He recommended not doing that because if a part needed to be replaced on the store bought heater they wouldn't have the parts. There's some flawed logic in that argument, because I could go buy 4 new water heaters THAT INCLUDE THOSE BRAND NEW PARTS and install them myself for the same price they would charge me to install ONE.

I will take advantage of the 1 year warranty that came with it if needed, but I don't plan on using them again unless some extreme discounting happens.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

CONSUMER BEWARE!!!  Champion's customer service is awful.  I live in a rural area where it is difficult for service technicians to get parts from their supply houses easily.  It is also 40 miles from my home to my office.  I scheduled an appointment with Champion and took the day off from work so that I could meet their service technician.  Also, recognizing the problem with getting out to my place, determining what parts are needed, having to return to town to get the part and return to my place to fix the problem, I sent detailed photographs of the problem part to Champion so that the technician could arrive with the part.  Champion sent me an email acknowledging that they received the photographs.  The technician arrived about 3 hours late  without the part!  Champion did call and say he was having problem with his vehicle. Dispatch never sent the photographs to the technician.  

When the technician arrived, he called the supply house and they had the part in stock, and he left saying that he would get the part and try to make it back out that day.  When he didn't arrive by 4:30 PM I called Champion and asked where he was.  I was told that he wasn't going to make it but that I had been re-scheduled for Saturday between 10:00 and noon, which was acceptable to me.  When the technician didn't arrive by 11:00 AM on Saturday, I called Champion and asked about the status.  I was told that I was still scheduled between 10:00 AM and noon, and the dispatcher said that she was trying to contact the technician for an update.  I asked the dispatcher to call me back with the status.  I never heard from her again, and it is 7:22 PM on Saturday evening and I have been home all day and have not seen the service technician.  I would not call these people again!

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

Called at 10:30 AM for a clogged main. Was exciting hear a tech would be here in 30-45 minutes.
90 minutes pass & no one showed up so I had to call & follow up. I was told this time 2 more hours because someone had truck problems.
No one shows up after two more hours so I call again.
This time I was told 90 minutes because the tech was just finished with another job & is headed my way.
3rd time calling after not being contacted that the timeline they gave me was still running late.
I call exactly 60 minutes later for the 4th time to see when a tech would be arriving. I was told another hour.
After another hour passed I called to cancel & was told a tech will be here in 45 minutes.
I kindly declined because no one had show up the previous 5 times I was told, why would this be different?

I waisted my entire Sunday waiting for no one to show up.
Unreliable & unapologetic. Not once did they apologize for all the screw ups.

These guys charge so much money, I could almost buy another house instead of having them repair my simple leak. It cost me $1250 to tell me it would cost $4000. Another contractor did it for less then their estimate. I sure hope Pleasanton gets a better plumbing company.

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