Best Businesses in San Antonio, TX

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9/13/2019
Firstly, you know you have a winner when a person answers the phone. Irrigation is such a competitive field in this area that many companies I called had a voicemail and (maybe) called you back the same day, or they couldn't book you for weeks which left my crispy brown shrubs and lawn to die miserably. Enter George - who calls you when he begins heading to your home and even updates you if he's stuck in traffic. Right there, I knew I had a winner.  George didn't disappoint, as he looked at my dismal spaghetti bowl of odds-n-ends wires, dried in the sun because a former sprinkler company had just left a mangle of mess above ground and exposed many years ago and the former homeowner had no clue. I was concerned that my budget was blown and I'd not be able to put my kids through college, but George quoted me an estimate for the job to which he neatly fixed and installed a new control unit.  This new unit was light years ahead of the old junker that came with the house and was so much easier to program. He completed the job much faster than anticipated and the price was about half what we thought it could be ( now my daughters can run for President someday! ). Thanks George for walking me through the programming and operation! He also patiently taught me about maintenance since I'm from Seattle and never had a system before. I'd recommend George and Diamond instantly to friends, neighbors, clients and others. I now have my GO TO SPRINKLER guys!

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

Highly recommend Mr. Jose Chavez (210) 815-3693. He does awesome work, is very professional and doesn't price gouge. He took the time to explain what he was doing. Definitely recommending him for plumbing needs.

Alex, Travis, and Gilbert were all wonderful.  I needed to redesign an existing irrigation system, and Alex promptly came out to provide an estimate.  Shortly thereafter, Travis and Gilbert came to do the work.  A couple of months later, after planting sod and building a deck, I needed to tweak the system to account for the new lawn height and deck.  They came out within a couple of days and made the changes for a very reasonable price.  And when I found a leak, they came out the next day for a free warranty visit to fix it.  I couldn't be happier with the work or with the service.  

This is the type of local company everyone should use.  Excellent customer service and responsiveness, and very knowledgeable and friendly employees.  I would definitely use them again and HIGHLY recommend them.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

Highly recommended. Clinton has gone the extra mile to do the complete job.

I had just bought an older home (circa 1940's) and needed some routine work putting in lines for a washer as well as hooking up water to my refrigerator.  More importantly they were able to install a water softener to my hot and cold water lines which was deemed not possible by another company I had called.  Troy and his men did a fantastic job.  They were prompt, efficient and their work looked pristine in the end.  Their work speaks for themselves.  If you have any issues and need a reputable company that stands behind their work, I would highly recommend giving them a call.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

CONSUMER BEWARE!!!  Champion's customer service is awful.  I live in a rural area where it is difficult for service technicians to get parts from their supply houses easily.  It is also 40 miles from my home to my office.  I scheduled an appointment with Champion and took the day off from work so that I could meet their service technician.  Also, recognizing the problem with getting out to my place, determining what parts are needed, having to return to town to get the part and return to my place to fix the problem, I sent detailed photographs of the problem part to Champion so that the technician could arrive with the part.  Champion sent me an email acknowledging that they received the photographs.  The technician arrived about 3 hours late  without the part!  Champion did call and say he was having problem with his vehicle. Dispatch never sent the photographs to the technician.  

When the technician arrived, he called the supply house and they had the part in stock, and he left saying that he would get the part and try to make it back out that day.  When he didn't arrive by 4:30 PM I called Champion and asked where he was.  I was told that he wasn't going to make it but that I had been re-scheduled for Saturday between 10:00 and noon, which was acceptable to me.  When the technician didn't arrive by 11:00 AM on Saturday, I called Champion and asked about the status.  I was told that I was still scheduled between 10:00 AM and noon, and the dispatcher said that she was trying to contact the technician for an update.  I asked the dispatcher to call me back with the status.  I never heard from her again, and it is 7:22 PM on Saturday evening and I have been home all day and have not seen the service technician.  I would not call these people again!

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

Called at 10:30 AM for a clogged main. Was exciting hear a tech would be here in 30-45 minutes.
90 minutes pass & no one showed up so I had to call & follow up. I was told this time 2 more hours because someone had truck problems.
No one shows up after two more hours so I call again.
This time I was told 90 minutes because the tech was just finished with another job & is headed my way.
3rd time calling after not being contacted that the timeline they gave me was still running late.
I call exactly 60 minutes later for the 4th time to see when a tech would be arriving. I was told another hour.
After another hour passed I called to cancel & was told a tech will be here in 45 minutes.
I kindly declined because no one had show up the previous 5 times I was told, why would this be different?

I waisted my entire Sunday waiting for no one to show up.
Unreliable & unapologetic. Not once did they apologize for all the screw ups.

I hired them due to a sewage smell in one of the bathrooms and $840.00 later a hole in my wall that I did authorize to find a vent pipe with no luck I stopped the bleeding and told there master plumber to stop working on finding the problem. And it turns out a $15 bad wax ring that they installed around 1 year ago was the problem that my renters discovered with no plumbing experience. What should have been a $100 max job cost me $865 and a hole in my wall to replace a wax ring.
I WOULD NOT RECOMMEND THIS COMPANY

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