Best Businesses in San Antonio, TX

Cannot recommend these guys more highly.  They came out two days after I called, on a weekend, figured out what was wrong and got the job done in a half hour, and charged me a really good price.  They didn't try to upsell me, they didn't destroy my grass, they were perfect.  I will use them every time from now on.

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

I called and he was here in 15 minutes he was professional job he did excellent job, reasonable prices  too. I was freaking out thinking it was seriously going to cost me.

Outstanding service!  Alex was right on time and was very professional in providing an estimate and repairing the system during the appointment.  I highly recommend Austex Sprinkler system.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

Highly recommended. Clinton has gone the extra mile to do the complete job.

Horrible service!! I had a clean water broken pipe underneath my house. My handyman stated it was flooding underneath the house. I immediately called several plumbers, (this is around 5:00 pm). Even though every plumber states 24 hour and emergency service, I could not find a plumber who would agree to come by and fix the problem. I had to wait until the next day, at 8:00 am the next day I called Mr. plumber and explained the situation about my renters not having any water since the day before. I requested any expeditious service would be greatly appreciated. My renter called me several times that day and was worried they had not arrived, I called Mr. Plumber several times  and they assured me that I was on the schedule, but the technicians were at other work sites and would eventually show up to make repairs. At 3:00 pm, Mr. Plumber called me at stated they would not be able to drop by the house and I would have to wait until the next morning. (This would mean my renters would not have had any water for 36 hours). I requested that I speak to the president of the company, they said he was not available. I knew I was beat and I would now have to find a new plumber, thank goodness I called another plumber at 3:00 pm and was able to find someone who would drop by and fix the problem. I don't understand how a reputable company can make a promise and an not keep it especially when we are dealing with a family with children who had no access to water. Why couldn't they show up, even if it was at 7:00 pm if they had promised to fix the problem. I would love the president of the company call me and explain how this could happen.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

If I could give zero stars, I would. Through Fidelity, my home warranty company, this company has been dispatched to my house on three separate occasions. Twice was for AC issues and once for a water heater, every single occasion was a DISASTER. The men that came out were accommodating but were always late, left huge messes and did not have adequate/correct equipment. This last experience was the absolute worse. My AC went out in triple digit heat, they were scheduled to come out on July 1st, 2020 to look at the unit and make their recommendation. Of course they were late not showing till nine that evening. We need a whole new unit, they gave their word the recommendation would be in to Fidelity the next MORNING to assure the process (Fidelity approving the recommendation, ordering the parts and replacing the unit) would happen in a timely manner. The next day (Thursday the 2nd) I waited till two in the afternoon to check with Fidelity, the recommendation had not been submitted as promised. They called Champion and Trophy AC three way with me on the phone, they told assured both Fidelity rep and myself that the recommendation would be done by the end of the day. Already frustrated because they did not do what they said they would and cost me an entire day int he process of fixing my AC in TRIPLE DIGIT HEAT. I took them at their word for the second time and did not bother following up the next day, Friday, because they had assured both Fidelity and I that it would happen... guess what DID NOT HAPPEN!! Monday I followed up to see where in the process we were, Fidelity STILL had not received the recommendation!!! The short version..recommendation was received Tuesday the 7th, almost an entire WEEK after promised. Wrong part was sent by Fidelity (between these two companies, ugh! DUMB and DUMBER!) by the time the correct part was ordered, Tuesday the 14th, Champion told me they could be there SATURDAY the 18th, that was the best they could do. ZERO sense of urgency even though their negligence  had cost my family to suffer with NO AC in TRIPLE DIGIT heat. For weeks UNNECESSARILY!! I told their scheduling person secretary that was unacceptable and I needed to speak with someone else, someone who cared about the reputation of this company and could make thing happen. She retorted that was the best they could do and her boss was already gone she would have them call me the following day (Never happened) I will admit that I went Karen on her at the same time assuring her it was not a personal attack but the amount of frustration at this point was EPIC and the fact that this company showed NO urgency or accountability was mind blowing!!! Instead of a call from anyone with any culpability in the Champion and Trophy AC and Plumbing or its reputation, they called Fidelity and cancelled the contract stating we were unhinged. Again....MIND BLOWN!! I have no idea, looking at other reviews, how this company is still in business. If we ran our business like this we would not be. WORST costumer service EVER!! DO NOT USE THIS COMPANY!!!!

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

The rep that came out to look at the job charged $400.00+ just to tell us that he could not do it like we wanted. Then he came in with an outrageous price to do a simple job of hooking up a washer and dryer. The guy definitely needs some people/sales skills. He took me for $400.00 but that will be the last dollar he ever sees. I hope this stops someone else from being raped across the coals. He was proud to tell me there are only so many plumbers licensed to do work in Texas, well the others will get a chance to make money.

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