Best Businesses in San Antonio, TX

Complete Professionals at a Very Reasonable Price

I called Diamond Irrigation after a disastrous experience with another irrigation repair company. I selected Diamond because they know backflow systems as well as irrigation systems. I was very impressed by George's knowledge and professionalism. The previous irrigation company had misdiagnosed my problem, did the wrong work, installed the wrong parts for the work they did, and fundamentally overlooked the correct and much cheaper solution to begin with. I had Diamond redo their work, and George did an excellent job at a reasonable price. Diamond Irrigation has my highest recommendation, and I wish I had called them in the first place.

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

Cris is so knowledgeable and incredibly responsive! We needed 2 toilets in our home replaced. He was courteous and timely. He was even explaining what he was doing every step of the way to my inquisitive father. If you want the job done right for a great price, he's your guy! Very kind and professional. Amazing work!

We contracted for this company through Lowe's for a toilet installation.  They did a superb job, removing the old toilet and installing the new toilet in record time.  They were very careful to ensure that no mess was made and they hauled off the old toilet as well as the box from the new toilet.  This is a first class operation.  They are not happy until the customer is happy.

I called this company once before, and cancelled due to timing. What a regret. Not only were they professional. He was informative and honest. Honored a miss quote in pricing. Did a walk through. And gave me free advice. Was never pressured. Can't say enough. If you want your plumbing done right call Premire Works!

Had a cracked irrigation line in flower bed at end of driveway. Someone drove over it. Me.

Called Austex Sprinklers and glad I did. Very pleasant experience from start to finish.  

These guys are very friendly, knowledgable and fast. All at a good price.

I would definitely use them again.

Good work Gilbert!

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber.  For the first few months, he was relatively reliable, and we paid him as per his fee schedule.  In early November, he informed us that we needed a sump pump for our septic to function properly.  He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump.  Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since.
When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th.  Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action.  He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard.  He now owes us $200 for the pump, and $160 for advance payment on his labor.
We are now in the process of hiring another plumber to install the pump.  Clint has once again disappeared and is not accepting any of our phone calls.  I would NOT recommend him as a plumber to anyone, any time.

They were courteous and Prompt and repaired the leak in my outside hard water faucets very well. I will say that we have been lucky that we have not had any plumbing emergencies that I haven't been able to handle, and this repair was something that I clearly didn't want to tackle, and I will say further that not having used plumbers the last few years, I have no idea what reasonable or exorbitant fees are these days, but the technician quoted me what I thought was a pretty high price, based on fixing what was wrong, no matter what the problem, in other words, a worse-case scenario price. The problem turned out to be very minor compared to what it could have been, but the price remained the same. All things considered the price seemed unreasonable for the work actually performed. But, as I said, I approved  the price before he started the job, so I guess I'm not complaining, I'm just giving future customers a heads up, to reconcile yourself that you may not feel you got a fair price, but it may be a good idea to clearly describe the problem carefully to the dispatcher and ask for a price before they send out a technician. And realize that you are going to pay $500 plus for 5 minutes work or an all day job.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

CONSUMER BEWARE!!!  Champion's customer service is awful.  I live in a rural area where it is difficult for service technicians to get parts from their supply houses easily.  It is also 40 miles from my home to my office.  I scheduled an appointment with Champion and took the day off from work so that I could meet their service technician.  Also, recognizing the problem with getting out to my place, determining what parts are needed, having to return to town to get the part and return to my place to fix the problem, I sent detailed photographs of the problem part to Champion so that the technician could arrive with the part.  Champion sent me an email acknowledging that they received the photographs.  The technician arrived about 3 hours late  without the part!  Champion did call and say he was having problem with his vehicle. Dispatch never sent the photographs to the technician.  

When the technician arrived, he called the supply house and they had the part in stock, and he left saying that he would get the part and try to make it back out that day.  When he didn't arrive by 4:30 PM I called Champion and asked where he was.  I was told that he wasn't going to make it but that I had been re-scheduled for Saturday between 10:00 and noon, which was acceptable to me.  When the technician didn't arrive by 11:00 AM on Saturday, I called Champion and asked about the status.  I was told that I was still scheduled between 10:00 AM and noon, and the dispatcher said that she was trying to contact the technician for an update.  I asked the dispatcher to call me back with the status.  I never heard from her again, and it is 7:22 PM on Saturday evening and I have been home all day and have not seen the service technician.  I would not call these people again!

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

Did they get the job done? Yes. Was the pricing fair? NOT AT ALL. I would have said no to them doing the work if I didn't need the repair to turn my water back on and had time to get anyone else. $105 per hour and the time starts from the moment they leave their office to get to you. It's 7 miles from my house and it took them 40 minutes to get there (no traffic). Instead of the repair I needed, I opted for them to just put a cap on the PVC pipe so I can reopen the water without it spilling in my yard. He was quoting me some 3 to 5 hours worth of work for something I know takes less than an hour. I have done the repair myself before but could not do it this time because my dogs broke the pipe to where the repair had to be done under the crawl space in the house. I live alone with a special needs child I cannot leave alone in the house, otherwise, I would have done it myself. The total cost to do it myself would have been maybe $30, with all materials and tools needed for what he did. He charged me $31.50 for a PVC cap that is worth less than $1, and for using PVC glue and primer that he clearly already had open from doing normal jobs. Charged me 2 full hours when he was only there 1 1/2 (of which 40 minutes were spent driving from the office to my house). Total $240 to install a cap on my PVC pipe so I can turn my water back on.  

Don't get me wrong, they did the job right, the plumber was very nice and professional, but being they were local, I thought their pricing would be better. There is no value in the service they provided. Way too expensive. Even Roto-rooter was gonna charge me less, but they could not make it until the next day and I needed to turn on the water. Very disappointed with the pricing.

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