Best Plumbing Services in San Antonio, TX

I'm giving 2.5 stars bases on Yelp's description of the stars.  I will recommend to folks where cost is not an issue.

Gist: $540 ($490 with Military Discount) to replace a Pressure Reducing Valve.  The job took 1 hr from knock on the door to payment.  So that is 85.00 for the part and $405/hr labor (w/ fuel & prorated business costs).  

Call for quote before replacing PRV if you have the following:  Jack hammer sound when flushing any toilet or running any faucet.  I took the steps to clear a water hammer but the problem continued.  

Cons:
- Cost (Fool me once shame on you. Fool me twice, shame on me)
- Plays word games when doing reputation management
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*Response to Owner comments*:  
Your guy was great, he had the problem diagnosed as I was describing it. I'm guessing because he had the new part in his car that this is a fairly common issue.

Is this the first time you have replaced a PRV valve in the new residential Alamo Ranch Area?  No, probably not.   Valve was 8 inch below the surface and easily accessible.

He knew this was a quick job but I didn't. I asked how long it takes on average and he said I don't know, we have to dig.  I asked him how much that part normally runs and he said he didn't know because you don't buy from Home Depot.

Average cost w/ labor online in 350.  Add the 350 plus the 65.00 you charge for the visit without service, that is 415.  It was worth it, at that point, to spend the 75$ just to have it done now.   Again, I didn't know the cause before you came out, otherwise I would have compared quotes.

I would prefer that in the future you ask a fair price for jobs you have a good understanding of, not the I don't know, maybe it could cost 1 to 3 hour price.   That is the difference between 2.5 (ok) and 5 stars (great).

Fun fact:  Brain Surgeons make $175/hr. on average.  
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Pros:
- Very Fast response
- Professional Staff
- Same day appointment without fee
- Good Work
- (edit) Will work in 100 degree heat

The proposal process was great. I just sent them a picture of the job side.
Joaquin came on time as agreed. Very professional, took any precaution you can think off to keep my our house clean and safe.
The job was done in no time. And the best part, they stayed within the original estimate. Great job, well done and very competitive pricing.

I had a great experience with Henry and his team from Plumbit Plumbing Services! They were prompt to answer my request for a quote and came out same day to provide it. The following day, I made an appointment for their services and they came out 3 hrs later. Henry and his team are very honest,efficient and kind. I'm very satisfied with the pricing and outcome. If I ever need a plumber again, I'll definitely being calling them!

We were caught with a significant week-before-Christmas emergency slab leak. I called at least 7 different companies. Most, it seemed, didn't want to deal with the frustration of a large job or felt ill-equipped to cope. It was a three-day job which they performed with a high level of excellence. They were kind, informative and the price charged was more than fair. They are 100% my new plumbing guys.

We needed an outdoor faucet replaced. Brad showed up promptly to our scheduled appointment, completed the job in less than an hour (including offering us some helpful advise for future planned plumbing needs), and charged a fair price for the work. We'll call him again!

Asked for a quote to disconnect two 40gal water heaters, remove from attic and connect two tankless water heaters and a soft water system.  The technician (Gabe) and owner (Cody) were straight forward, professional and offered expert advice without trying to up-sale unnecessary options.  Highly recommend!!!!

Wallace

Tsanko was very professional and knowledgable. He repaired our master showerhead very quickly and cleanly. He even saved cost by doing the repair through the adjacent closet wall instead of making a large hole in the tile wall.  I would highly recommend him for any plumbing project.

We got a random pipe leak right before our guests arrived for Thanksgiving. David was not the first plumber we called but was responsive, professional, and was clearly very experienced. The first company immediately jumped to the worst case scenario, and were threatening thousands of dollars for the repair.  David came out for a free preliminary estimate and was very upfront about his pricing to diagnose the source of the leak, which we greatly appreciated. He was able to work us in the Wednesday before Thanksgiving and was able to quickly find the source of the leak and fix it for a very reasonable and fair price.  He truly saved out Thanksgiving holiday since we were having to keep the water off before the leak was fixed.  We would absolutely recommend this company for plumbing needs and emergencies.

Our Alamo Water System has been in for about one year (RO & Whole House). We had Caleb out today for our first RO filter change and a main softener check.  He is super knowledgeable about the systems. I mentioned offhand that I had a few hard water marks appear on some black pants, and he knew the adjustment to fix that for us right away.  He also spent time with the hubs explaining the recharge cycle to us again too.

Shout out to Caleb! He's super friendly and knows literally everything about how the Alamo Softeners work. We really appreciated his excellent customer service during our appointment today.

We have had good experiences with Alamo, from installing and servicing our water softeners and filters. If you are on the fence about getting one, it's a top improvement for our house. In Lakeway/Austin we have really high chlorine levels in the muni water and high ammonia from time to time too. Our family loves the clean drinking and cooking water from the reverse osmosis filter faucet and the lack of hard water stains in the sinks and fixtures. (Also, no more chlorine smell)

I called A & A plumbing to replace the existing water softener with one that I purchased from Lowe's. The issue with the existing softener was that water was constantly draining from the tank.

The plumber came out and gave me 4 quotes: Two (2) separate bids to replace using A & A's softener with a new one; Rebuild the existing unit and; to install the new softener that I purchased from Lowes. The cost to use A & A replacement was much more than what I wanted to  spend, so the choice was between rebuild or replace with Lowe's unit. The plumber said that if it were his home, he would choose to rebuild since the system was better than one that I purchased from Lowe's. The total cost would be less if I opted to go with Lowe's replacement but I decided to go with the plumbers recommendation.

The total cost for the job was $1,745.28.  three days later, the softener was draining again, this time worse than before. I called A & A and they sent the same plumber out. He inspected the unit and discovered that Clack spacer stack assembly needed to replaced @ $440.91. I authorized the repairs since we really needed this fixed. My question was, why wasn't this checked in the first place and added to the original estimate that would have cost a total of $2,186.19? The plumber didn't have a good answer... Had  I known the total cost up-front, I would have opted to have the Lowe's unit installed.

BUYER BEWARE: The total cost to rebuild the existing system bothered me so I decided to look up the costs of the materials - it was $250 on the low end and $400 on the high end. The plumber spent total of 2 hours here and if you count the time it took to pick up the resin, 3 hours in total. So in essence, I was charged $1,800 for 2-3 hours of work. This seemed excessive, so I contacted the office and spoke to one of the managers - of course he defended the pricing.

So my advice to you is  do your homework; don't feel pressured by the plumber; take time and look on the internet the cost of parts and if you feel the charges are excessive, cut your losses and just pay for the service call and ask your friends, relatives and neighbors for a recommended plumber.                

Best 10% crosslinked water softener resins: $192 - $349.99: bing.com/shop?q=best+10%…

Cost for Clack Spacer stack assembly: $49 amazon.com/s?k=clack+ws1…

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

Bill the owner made us feel like our issue mattered.   Theo was our tech and he was very knowledgeable and explained things very thoroughly.  We definitely locked them is as our plumber guys

Gilbert saved me lots of money. He's a good guy :) I'll be calling him for any future plumbing problems.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

Very professional service. They responded quickly to my request and completed it with great craftsmanship.  I will use them for all of my plumbing needs going forward.

Best service in the area! I've been using their services for the past three years. All my experiences within the company have been fantastic. They are very honest, provide prompt service, and are genuine people. Highly recommend to anyone in need of their services!

I cannot express how grateful I am to Jaime Smith and his assistant Javier for the incredible job they did at my mom's home when she had a plumbing emergency a few days ago.  AAA Auger responded immediately.  Jaime took his time to assess the situation thoroughly and explain in precise detail not only the problem but also its root cause.  He is a gifted and very intelligent Master Plumber with a solutions driven mindset and we could not have asked for anyone more knowledgeable, respectful, and customer service oriented to assist during this very challenging time.  Since my mother and I do not live in the same city, Jaime got on the phone with me and texted me pictures of the broken pipe from her home so I could understand the situation more clearly and he was very patient and calm in explaining to us the options and giving his expert opinion on how to proceed.  An extensive re-routing of the pipe was the recommended solution but because my mother was not comfortable with such an invasive and expensive process, Jaime came up with a fantastic alternative that was localized, non-invasive, and thousands of dollars less expensive.  He worked diligently to ensure it would be a successful outcome.  Javier who worked alongside him was very helpful and did a great job.  They worked very well as a team and did a very thorough job of cleaning up afterwards.  Jaime is truly an asset to the company and I must add that I don't think going forward my mom is going to want anyone but him to do plumbing work at her house!    We'd also like to thank Jayson and Rudy who came out the day before to work on a separate pipe leak and who did a very good job taking care of the issue professionally and compassionately.  Truly amazing service all around.

Pete and his company are first class.  From the moment I contacted him to the end of the job, Pete was a consummate professional.  The communication was seamless, his quote was the best price out of 4 other companies, and he is military friendly.  Our tenants were also impressed with his professionalism ensuring the job got done correctly.  We are stationed overseas, and the peace of mind knowing that I wasn't going to get taken advantage of means everything.  This company is veteran owned and run.  We will definitely use Pete again for our plumbing needs!!

I had a leak around my water heater back in February, I think the cause was the freeze. I am a member of their rescue plan, so I called them in February and explained my problem. They stated because of other emergencies they would not be able to come out until April 9. A little far, but I understood that other people had real big emergencies.
So I took off work on April 9th so I could be there for my appointment. When it gets close to the service time, I receive a call stating that the technician is running late because of other emergencies and that they will be at my house late in the evening, or I could reschedule for another day. I told the lady I had taken off from work to be there for my scheduled appointment (which I had made two months in advance). She said that they could come out but it would be very late. So, I took off work for nothing. Why am I a member of this rescue plan which is supposed to give me priority service if I don't get  priority service? I was patient enough to wait two months for them to come out, and they can't even come out to my scheduled appointment on time? Maybe they need more help? Not really sure what the problem is?

During the snow storm of 2021 a water pipe busted in my home. I called Roto-Rooter on a Monday and pleasantly found they were scheduling me for the next day.  Winter conditions continued and no show.  I called them at the end of the day and was told all scheduled appointments were moved to next day.  Next day no show, no call.  It's Friday and still no show, but what disturbs me most is no notice this whole time.  I only heard from them once and that's bc I called them.  Luckily my neighbor called A.L. Plumbing and after talking to their plumber he squeezed me in right there on the spot and fixed my problem.  A.L. Plumbing, 210-269-6346.  

I can't speak to R-Rs quality of service, but I can speak to their disregard for customer notification, time, and general courtesy.