Best Businesses in San Antonio, TX

I tried to leave a review for Sosa at the other site but it became difficult so I am leaving a review here.  Sosa is a great plumber.  He has serviced our plumbing issues for a couple of years now.  Always very informative, explains everything hes going to do and is very friendly and willing to answer all questions you have.  He is also very affordable as he has been one of the most cost efficient plumbers we have come across.   I highly recommend Sosa!

We recently called Gill Plumbing when our kitchen drain was getting clogged.  John came out with his assistant. they did a very thorough inspection and found the root cause and fixed it.  They were honest and took time to explain the issue. they actually let us see what was going on with the cameras.  I highly recommend this company.

I must be in The Twilight Zone. Great prices, professional, and courteous service.  I'm wondering why everyone doesn't know about them? Well, if you don't try them now, it is your own fault.

We had a leaky hot water heater - after doing some research for a plumber, I didn't like what I saw regarding other companies, specifically with price switching. I read only one review on JA Zepeda and what caught my eye was he charges by the job and not by the hours worked.
My father called Zepeda and he was here within 15-20 minutes, gave my father a reasonable estimate, called his son with what he needed - they were done including cleaning up within a few hours.
Will not hesitate to call him back or refer to others!

Bill and his crew hit it out of the park!! Had several pipes break at my cafe during the latest cold snap. Baker plumbing got it fixed extremely fast and consequently we did not lose any down time.

Thanks Bill!!

Great service!  Explained everything in great detail. Very knowledgeable. Tristian went out of his way to make sure I was pleased with everything. His support crew was great as well. They replaced my garbage disposal and piping under my sink.

Never called back the second time, I was going to give them another shot. The last time I used them the plumber spent most of his belittling his helper-over priced. Grandpa Plumbing in Spring Branch was very responsive and priced well.  Won't be back

We are Valeria restaurant, a small restaurant  venue that has always recommended Rittimann to others. They have shown up on time and schedule ti be helpful. Sometimes it takes a while but that's like as they get super booked up sometimes . All in all, a good reliable plumbing company .

We had a kid that flushed an object down our toilet.  We called and within an hour had someone out here.  They were also quick to fix the issue and very reasonably priced.  With four kids we are bound to have something like this happen again and we will definitely be calling Apache when that happens!  Highly recommend!!

Nope.  Never again.  

(I am very cautious and sparse with low-star reviews.  This is one of them.)

I had a small emergency leak at my refrigerator ice-maker spigot.

The answering service was quick to respond, so they got my business.  The technician was a bit slower.  We spent a lot of time talking about their reputation, and how they were here to serve their customers.

In the end, I had a single trip, 3 valves replaced.  Lots of happy conversation in between, and $500 in cost.

Would not recommend.

JDMc

Complete scam. Did not fix my leak and then called to come back out and charged me again to fix the same leak a week later.

I called Christian and asked if he could come over and take a look at somethings in the house. Nothing wrong just want to make sure all is ok.  Wow, what an honest guy.  He told me how to do the checks so he wouldn't have to charge me because it was so simple.  Major thumbs up for him!  You don't find many people who would do that.  10 Stars PLUS!

Justin was great!  I had an emergency over the weekend and needed plumbing services asap!  Not only did he change his schedule to fit me in, he also fixed a problem that my previous plumbers overlooked. Great and honest service!

I had a unique plumbing issue with my bathroom tub. These guys were relentless and fixed it. Thank you for resolving this problem. I will certainly call you for all future plumbing work on my home. Courteous, polite, knowledgeable!!!

Never answered my request.  On the customer service side, a no contact but a one star because information seemed have been sent through yelp. I didn't get any reply to my request it may be because his information has changed but unknown since I didn't get a reply.

Locally owned business. Helped us out tremendously in finding and fixing an extremely weird pipe that busted during the freeze. Extremely reasonable pricing and excellent, honest work.

Be careful with these guys and get a solid estimate up front or you will end up paying $400/hour for the most basic work.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

A follow up to my prior review. The owner called me and he refunded my money. He was very nice, I got the feeling he tries to run a good company and means well but, perhaps isn't hands on enough. Let's face it he didn't have to refund my money some may not have so I have to give him credit for doing the right thing. I hope he gets a handle on things and will be as good as I think he wants to be. I wish him success!
Jan H on 3-11-2020

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