Best Businesses in San Antonio, TX

So I called at 6:20 at 6:45 he was there and gave estimates for broken main water line. Job was completed professionally at 8:20. That included digging hole cutting and replacing pipe allowing 40 minutes for glue to set and then checking water pressure throughout home. If you need a plumber call Sosa the plumber. Great job

Gill Plumbing has handled for our family large jobs  (replace sewer line to street, whole-house water softener) to medium (replace toilets) to small (stopped drains, faucets).

In every case, the repairs are done well with no back-and-forth, scope creep, confusion, or corrections. John Gill and his crew are experienced, skilled, honest, and careful. He comes when he says he will, keeps me apprised of progress, recommends options.

Pricing is midrange, and service is very responsive.

I must be in The Twilight Zone. Great prices, professional, and courteous service.  I'm wondering why everyone doesn't know about them? Well, if you don't try them now, it is your own fault.

We had a leaky hot water heater - after doing some research for a plumber, I didn't like what I saw regarding other companies, specifically with price switching. I read only one review on JA Zepeda and what caught my eye was he charges by the job and not by the hours worked.
My father called Zepeda and he was here within 15-20 minutes, gave my father a reasonable estimate, called his son with what he needed - they were done including cleaning up within a few hours.
Will not hesitate to call him back or refer to others!

These guys are the most dependable tradesmen in hill country. If you need anything that has to do with plumbing and want only the best service, fix the first time, this is who you need to call/

The team was great came out to my house at 11pm to repair a burst pipe due to the holiday freeze. Tristan and his team were quick and gave me about 3 options to repair including extended warranties for the repair. There's nothing like a plumbing emergency before bed, thank you to Simple Service for keeping me updated on their ETA and fixing my problem quick and the same night. I recommend them for any plumbing repair day or NIGHT!

Never called back the second time, I was going to give them another shot. The last time I used them the plumber spent most of his belittling his helper-over priced. Grandpa Plumbing in Spring Branch was very responsive and priced well.  Won't be back

Great Service!  Had a leaking water tank in the attic, called Rittimann and they came out immediately. Prompt, clean and did a great job.

We had a kid that flushed an object down our toilet.  We called and within an hour had someone out here.  They were also quick to fix the issue and very reasonably priced.  With four kids we are bound to have something like this happen again and we will definitely be calling Apache when that happens!  Highly recommend!!

After the February freeze, we called four different plumbers to repair our two tankless water heaters. Only Denny came out and assessed the situation. They correctly told us it would be quicker if we sourced our own parts and called them back when they arrived. We did exactly that and had hot water before any other plumber even called us back. Thanks so much, guys!

Thank you! Another company came out to repair our pressure regulator and was going to charge over $700. We called Bracken for a second estimate and so glad we did. That phone call saved us around $500!

I don't ever leave reviews but I feel like  we should since we received excellent service. Christian and his wife came out to fix our shower handle and to replace our pressure regulator valve. Typically my husband fixes everything but I didn't know the brand of our shower fixtures. And upon my sending him a picture, he knew the brand right away and he ordered a cartridge. He was at our house within a couple of days. We were not having an emergency. This was not an easy job and they knocked it out in an hour. They cleaned up and left everything very tidy. Everything works as it should.

The other plumbing outfits in town either didn't call back or were covered up. Justin responded within 30 mins, got here within 30 mins and had me back in business in less than 30 mins. Many thanks. Recommend highly

Very professional. The plumber came on a Sunday and was very professional. He fixed the issue in no time. I highly recommend

I needed a water heater replaced and after a bad experience with Will Fix It I called Paul at Dons Plumbing. He was able to make it the next day. He was well prepared and had all the parts required. The swap out went quickly and everything was cleaned up and hauled off.

Had an appointment with them and they never showed up and wouldn't return our numerous phone calls.

Medina Plumbing both Eloy and Monica was nothing but professional, did an awesome job on our clog and shower and toilet issues at a great price!  I will always use them and quick response was phenomenal!  I will use them always

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

A follow up to my prior review. The owner called me and he refunded my money. He was very nice, I got the feeling he tries to run a good company and means well but, perhaps isn't hands on enough. Let's face it he didn't have to refund my money some may not have so I have to give him credit for doing the right thing. I hope he gets a handle on things and will be as good as I think he wants to be. I wish him success!
Jan H on 3-11-2020

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