Best Businesses in San Antonio, TX

So I called at 6:20 at 6:45 he was there and gave estimates for broken main water line. Job was completed professionally at 8:20. That included digging hole cutting and replacing pipe allowing 40 minutes for glue to set and then checking water pressure throughout home. If you need a plumber call Sosa the plumber. Great job

Gill Plumbing has handled for our family large jobs  (replace sewer line to street, whole-house water softener) to medium (replace toilets) to small (stopped drains, faucets).

In every case, the repairs are done well with no back-and-forth, scope creep, confusion, or corrections. John Gill and his crew are experienced, skilled, honest, and careful. He comes when he says he will, keeps me apprised of progress, recommends options.

Pricing is midrange, and service is very responsive.

I'm in the process of foundation maintenance which required a Hydro Static Test. I was not sure originally about the company since I didn't know anything about them however the company Oshlan foundation repair recommended them. I was nervous for any big expense so as always I had many questions up front. I was very impressed by their professionalism and attention to my needs. In addition to their knowledge! There was a hiccup at one point resulting with me giving feedback, without hesitation the company made it right. I'm a single woman and worry about unfair treatment anytime I look for trade professionals but Good Life Plumbing is really one of a kind. They made me feel safe and confident in their ability to complete the job. I also felt respected and trusted they were there to help me meet my expectations. I am beyond satisfied, and they have found a loyal customer! Thank you!

We had a leaky hot water heater - after doing some research for a plumber, I didn't like what I saw regarding other companies, specifically with price switching. I read only one review on JA Zepeda and what caught my eye was he charges by the job and not by the hours worked.
My father called Zepeda and he was here within 15-20 minutes, gave my father a reasonable estimate, called his son with what he needed - they were done including cleaning up within a few hours.
Will not hesitate to call him back or refer to others!

These guys are the most dependable tradesmen in hill country. If you need anything that has to do with plumbing and want only the best service, fix the first time, this is who you need to call/

Great service!  Explained everything in great detail. Very knowledgeable. Tristian went out of his way to make sure I was pleased with everything. His support crew was great as well. They replaced my garbage disposal and piping under my sink.

Never called back the second time, I was going to give them another shot. The last time I used them the plumber spent most of his belittling his helper-over priced. Grandpa Plumbing in Spring Branch was very responsive and priced well.  Won't be back

Great Service!  Had a leaking water tank in the attic, called Rittimann and they came out immediately. Prompt, clean and did a great job.

This company is great.  I had a toilet leak. They are able to schedule me in the same day and did a satisfying job. Price is fair too. Will totally do business again.

Nope.  Never again.  

(I am very cautious and sparse with low-star reviews.  This is one of them.)

I had a small emergency leak at my refrigerator ice-maker spigot.

The answering service was quick to respond, so they got my business.  The technician was a bit slower.  We spent a lot of time talking about their reputation, and how they were here to serve their customers.

In the end, I had a single trip, 3 valves replaced.  Lots of happy conversation in between, and $500 in cost.

Would not recommend.

JDMc

Very impressed with the work done and for a great price. We had another company quote us $400 to install a faucet and the disposal. Bracken completed the job in less than an hour for about $120. Professional and reasonably priced.

Christian was great. I needed my main line pressure reducing valve replaced. Called him on Friday afternoon based solely on Yelp reviews for plumbers in my area, he answered the phone himself, and came out within the hour. 10 minutes and the valve was replaced and I once again have good water flow to my house. Reasonably priced and walked me through what he was doing as he did the replacement. Highly recommend!

I'd heard great things from neighbors, posting in Nextdoor. What I failed to recognize was that each of those recommendations was around an emergency. We all love a hero.  

I needed a simple toilet installation in an existing bathroom. My appointment was for 1:30 and I received a text stating it would be closer to 2:15, I said ok. At 2;30 the plumber arrived.  At 4:15, I was nervous because I had a brief appointment. So, that was rescheduled.  At 4:45 I was super nervous because I had a 5o'clock appointment that was unbreakable.  

Just before 5, the owner showed up and I mentioned I was feeling frustrated. I told him I had someplace to be and he said they could have rescheduled, had they known I was in a hurry.  The upshot, $315 for one toilet replacement and a shrug. Some jobs just take longer.

10pm emergency call for a leaking (about to burst) pipe. The plumber was here within an hour. Very professional and practiced appropriate distancing, all while wearing a mask.   The leaking pipe was replaced, along with another one that was likely to have the same problem. The repair looks better/cleaner than the original installation. All done within an hour... I could not be more pleased with how it turned out. The cost of the repair was very reasonable, even considering the emergency call rate.

I needed a water heater replaced and after a bad experience with Will Fix It I called Paul at Dons Plumbing. He was able to make it the next day. He was well prepared and had all the parts required. The swap out went quickly and everything was cleaned up and hauled off.

Had an appointment with them and they never showed up and wouldn't return our numerous phone calls.

Be careful with these guys and get a solid estimate up front or you will end up paying $400/hour for the most basic work.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

A follow up to my prior review. The owner called me and he refunded my money. He was very nice, I got the feeling he tries to run a good company and means well but, perhaps isn't hands on enough. Let's face it he didn't have to refund my money some may not have so I have to give him credit for doing the right thing. I hope he gets a handle on things and will be as good as I think he wants to be. I wish him success!
Jan H on 3-11-2020

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