Best Businesses in San Antonio, TX

Did very good work in a timely manner. Friendly, helpful. I plan to use them in the future when needed.

Very pleased with the work done by Gill Plumbing Services. From beginning to end, they did the repairs needed to my satisfaction. Most of plumbing companies are out there to get your money and deliver poor work. I Highly recommend this Plumbing Company

Excellent work!  Satisfied customer.  Good value for money, great work, polite, and on time.

We had a leaky hot water heater - after doing some research for a plumber, I didn't like what I saw regarding other companies, specifically with price switching. I read only one review on JA Zepeda and what caught my eye was he charges by the job and not by the hours worked.
My father called Zepeda and he was here within 15-20 minutes, gave my father a reasonable estimate, called his son with what he needed - they were done including cleaning up within a few hours.
Will not hesitate to call him back or refer to others!

Bill and his crew hit it out of the park!! Had several pipes break at my cafe during the latest cold snap. Baker plumbing got it fixed extremely fast and consequently we did not lose any down time.

Thanks Bill!!

Great service!  Explained everything in great detail. Very knowledgeable. Tristian went out of his way to make sure I was pleased with everything. His support crew was great as well. They replaced my garbage disposal and piping under my sink.

Never called back the second time, I was going to give them another shot. The last time I used them the plumber spent most of his belittling his helper-over priced. Grandpa Plumbing in Spring Branch was very responsive and priced well.  Won't be back

We are Valeria restaurant, a small restaurant  venue that has always recommended Rittimann to others. They have shown up on time and schedule ti be helpful. Sometimes it takes a while but that's like as they get super booked up sometimes . All in all, a good reliable plumbing company .

These guys did a job for my mom. She said they where great. Shawn did an outstanding job, for a very reasonable price. Thanks Shawn and Apache plumbing.

We called Denny plumbing to fix a leak at the recommendation of another company, and we are so glad we did!  Service was timely, neat, professional, and under budget.  We highly recommend them!

Having new countertops put in. Hubby forgot to tell me to have cooktop and sink turned off.  No one available so the supervisor is here now doing it all!  That's great service!  Thanks!

My hot water heater started leaking badly and after going 'round and 'round with my home warranty company's plumbers I gave Christian a call.  The other guys either wouldn't call me back, didn't want to come way out to Dripping, or saw where the water heater was located and decided it was too much work.

I left a message for Christian and he called me back within a few hours.  We probably discussed the issue for 15-20 minutes. He wanted to make sure I had properly shutdown the heater to avoid any water damage.  He gave me a ballpark price, then later that evening e-mailed me a quote. The quote was a little more after he sourced the replacement, but he made sure to fully explain why.  I was cool with it.

He promised to be able to fit me the next afternoon.  Awesome.  He contacted me when he was on his way. He arrived with the new heater and the two of us were able to strong-arm the old one out and the new one in.  I'm glad he was cool letting me assist instead of paying for a 2nd guy -- this was definitely a two-man job.

The price was exactly what I had agreed too. This guy works hard and values his customers.  If I need a pro plumber again, I'm calling Christian.

I'd heard great things from neighbors, posting in Nextdoor. What I failed to recognize was that each of those recommendations was around an emergency. We all love a hero.  

I needed a simple toilet installation in an existing bathroom. My appointment was for 1:30 and I received a text stating it would be closer to 2:15, I said ok. At 2;30 the plumber arrived.  At 4:15, I was nervous because I had a brief appointment. So, that was rescheduled.  At 4:45 I was super nervous because I had a 5o'clock appointment that was unbreakable.  

Just before 5, the owner showed up and I mentioned I was feeling frustrated. I told him I had someplace to be and he said they could have rescheduled, had they known I was in a hurry.  The upshot, $315 for one toilet replacement and a shrug. Some jobs just take longer.

I have no idea what kind of work these people actually do but I know I'll never find out. They came to service my 83 year old mother's neighbor's house this morning and parked their van blocking her driveway. She was sitting outside, with her walker, waiting to be picked up by a driver. She asked the company employee if he could move the van and explained why, and he just looked at her and said no. Way to respect your elders and your community Chavarria's.

Never answered my request.  On the customer service side, a no contact but a one star because information seemed have been sent through yelp. I didn't get any reply to my request it may be because his information has changed but unknown since I didn't get a reply.

Customer service is a key element in any business.
We had another plumbing company work on our shower and the response, quality and employee etiquette was low standard. So we decided to use 3 Brothers they saw the need and fix it in one trip!!!
Not like the other company that made several!
Three Brothers  Rock!

Be careful with these guys and get a solid estimate up front or you will end up paying $400/hour for the most basic work.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

A follow up to my prior review. The owner called me and he refunded my money. He was very nice, I got the feeling he tries to run a good company and means well but, perhaps isn't hands on enough. Let's face it he didn't have to refund my money some may not have so I have to give him credit for doing the right thing. I hope he gets a handle on things and will be as good as I think he wants to be. I wish him success!
Jan H on 3-11-2020

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