Best Businesses in San Antonio, TX

So I called at 6:20 at 6:45 he was there and gave estimates for broken main water line. Job was completed professionally at 8:20. That included digging hole cutting and replacing pipe allowing 40 minutes for glue to set and then checking water pressure throughout home. If you need a plumber call Sosa the plumber. Great job

Gill Plumbing has handled for our family large jobs  (replace sewer line to street, whole-house water softener) to medium (replace toilets) to small (stopped drains, faucets).

In every case, the repairs are done well with no back-and-forth, scope creep, confusion, or corrections. John Gill and his crew are experienced, skilled, honest, and careful. He comes when he says he will, keeps me apprised of progress, recommends options.

Pricing is midrange, and service is very responsive.

These guys are absolutely the best! They came out and gave me an estimate and the job was done by the middle of the day the next day. They have their own equipment  and are honest and hard-working. The job turned out to be much more involved than we originally thought, but the price was still very reasonable for the amount of work that they had to do. Highly recommend them to anyone needing plumbing services!

We had a leaky hot water heater - after doing some research for a plumber, I didn't like what I saw regarding other companies, specifically with price switching. I read only one review on JA Zepeda and what caught my eye was he charges by the job and not by the hours worked.
My father called Zepeda and he was here within 15-20 minutes, gave my father a reasonable estimate, called his son with what he needed - they were done including cleaning up within a few hours.
Will not hesitate to call him back or refer to others!

Bill and his crew hit it out of the park!! Had several pipes break at my cafe during the latest cold snap. Baker plumbing got it fixed extremely fast and consequently we did not lose any down time.

Thanks Bill!!

They went to check out the sewer line and I paid $1000 for the service including running a camera.  But the report didn't include photos, and they didn't respond when I asked for them.

Never called back the second time, I was going to give them another shot. The last time I used them the plumber spent most of his belittling his helper-over priced. Grandpa Plumbing in Spring Branch was very responsive and priced well.  Won't be back

I'm doing a remodel and that resulted in dumping a pile of sediment into my plumbing and the loss of my water system filter.
These folks came out after I'd replaced the filter and cleaned out my plumbing so I'm back up and running.
Howard was great . He made the repairs and showed me how to make the repairs myself in the future.
Instead of being painful it was a fun, humorous and educational!
Highly recommended!!!

Great customer service, fair pricing. Johnny Sanchez knows his stuff. He found and fixed our sneaky leak in no time. Barry at the office was very helpful as well. And you know you found a gem of a business when you express concern about an issue that popped up and the business works to fix that issue to your satisfaction (instead of arguing why they can't.) I will use them again.

This is a professional outfit!!!  We contacted Denny plumbing to install a water softening unit.   They sent a wonderful and conscientious employee, Mark, who installed the unit and explained the process along the way!   Mark was meticulous in his work, and made the installation look like it was built with the house!   We will definitely use Denny Plumbing for all of our plumbing needs!  Thank you!

I got great customer service, the guys were super nice and informative. They replaced out my old pipes under my kitchen sink, unclogged the drain in the kitchen and all the work they did was excellent! All the services I received I got for a very good price. Would Highly Recommend!!

My water heater went out and Christian was able to squeeze me in that next morning. He was prompt and very helpful!  I would recommend him to anyone who needs a plumber.

Nice guy. Arrived on time. I feel like I was overcharged for the job. 3 guys showed up for what seemed to be a one man job. Charged $650 labor for 3 hours of work.

I have used this company multiple times for small plumbing jobs.  I have always appreciated the quick work and reliable service.  

The last job I had done was replacing a valve in our secondary bathroom.  I thought the quote seemed fair so I didn't get other estimates.  The job was completed on time and fairly quickly.  

After the repair was completed I was left with a 9x12 hole in my sons bedroom which had been used to access the valve.  I actually didn't know about it until I went into my sons room the next day and I accused him of doing it until I moved the piece of drywall and discovered it was the access point to the valve.  I was not informed of this ahead of time and i am now looking at a drywall repair of at least $350.  Had I known, I probably would have proceeded with the repair, but the element of surprise and lack of communication was very disappointing.

When I contacted the company I was told that I SHOULD have been informed that they don't repair drywall and that I would have to address that separately.  I was not informed and I was frustrated to discover this.  

I had been planning on also having a water softener and new hot water heater quoted by the company, but will look elsewhere based on this experience.

I needed a water heater replaced and after a bad experience with Will Fix It I called Paul at Dons Plumbing. He was able to make it the next day. He was well prepared and had all the parts required. The swap out went quickly and everything was cleaned up and hauled off.

3 Brothers was recommended by my septic company. I needed my propane powered fireplace inspected and lit. 3 Brothers came out within 2 hours of my call and solved my problem within 30 minutes. The charge was reasonable and I was given a generous military discount. The technician was both courteous and knowledgeable.

Be careful with these guys and get a solid estimate up front or you will end up paying $400/hour for the most basic work.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

A follow up to my prior review. The owner called me and he refunded my money. He was very nice, I got the feeling he tries to run a good company and means well but, perhaps isn't hands on enough. Let's face it he didn't have to refund my money some may not have so I have to give him credit for doing the right thing. I hope he gets a handle on things and will be as good as I think he wants to be. I wish him success!
Jan H on 3-11-2020

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