Best Businesses in San Antonio, TX

I tried to leave a review for Sosa at the other site but it became difficult so I am leaving a review here.  Sosa is a great plumber.  He has serviced our plumbing issues for a couple of years now.  Always very informative, explains everything hes going to do and is very friendly and willing to answer all questions you have.  He is also very affordable as he has been one of the most cost efficient plumbers we have come across.   I highly recommend Sosa!

We had a leak coming from our shower down into the garage below. They were able to effectively inspect and diagnose the problem as well as explain what was happening. Extremely knowledgeable and professional. Did not leave until they were confident in their work and we were satisfied. If we have another issue, we know who to call!

These guys are absolutely the best! They came out and gave me an estimate and the job was done by the middle of the day the next day. They have their own equipment  and are honest and hard-working. The job turned out to be much more involved than we originally thought, but the price was still very reasonable for the amount of work that they had to do. Highly recommend them to anyone needing plumbing services!

We had a leaky hot water heater - after doing some research for a plumber, I didn't like what I saw regarding other companies, specifically with price switching. I read only one review on JA Zepeda and what caught my eye was he charges by the job and not by the hours worked.
My father called Zepeda and he was here within 15-20 minutes, gave my father a reasonable estimate, called his son with what he needed - they were done including cleaning up within a few hours.
Will not hesitate to call him back or refer to others!

These guys are the most dependable tradesmen in hill country. If you need anything that has to do with plumbing and want only the best service, fix the first time, this is who you need to call/

Great service!  Explained everything in great detail. Very knowledgeable. Tristian went out of his way to make sure I was pleased with everything. His support crew was great as well. They replaced my garbage disposal and piping under my sink.

Never called back the second time, I was going to give them another shot. The last time I used them the plumber spent most of his belittling his helper-over priced. Grandpa Plumbing in Spring Branch was very responsive and priced well.  Won't be back

We are Valeria restaurant, a small restaurant  venue that has always recommended Rittimann to others. They have shown up on time and schedule ti be helpful. Sometimes it takes a while but that's like as they get super booked up sometimes . All in all, a good reliable plumbing company .

I needed someone to hook my new grill up to the natural gas line.  I searched around and called Apache Plumbing.  This was on a Friday.  I made an appointment for the following Monday.  However, Randal called me Saturday morning and was able to fit me in.  He got to my house, discovered I didn't have all of the parts that I needed to change my grill from propane to natural gas.  He went with me to Lowe's to get what was needed, came back and I was up and running with my new grill in no time.
I will definitely be calling them again for any and all of my plumbing needs.

Nope.  Never again.  

(I am very cautious and sparse with low-star reviews.  This is one of them.)

I had a small emergency leak at my refrigerator ice-maker spigot.

The answering service was quick to respond, so they got my business.  The technician was a bit slower.  We spent a lot of time talking about their reputation, and how they were here to serve their customers.

In the end, I had a single trip, 3 valves replaced.  Lots of happy conversation in between, and $500 in cost.

Would not recommend.

JDMc

When I had a leak in my water heater, I called Bracken plumbing and they were able to repair the issue within two days due to their busy schedule .  
Two people replaced the water heater pump within two hours.  A couple other places I called charged outrageous prices, but Bracken's price was quite reasonable. They were found in my church bulletin and I will use them again in the future.

I just used Christian to install a new kitchen faucet after having new counter-tops and sink installed, and he did a great job at a reasonable price.  He had to adjust the piping because the new sink was a different size, and he stayed until he got it just right.  I will definitely use him again.  I trust him.

Nice guy. Arrived on time. I feel like I was overcharged for the job. 3 guys showed up for what seemed to be a one man job. Charged $650 labor for 3 hours of work.

10pm emergency call for a leaking (about to burst) pipe. The plumber was here within an hour. Very professional and practiced appropriate distancing, all while wearing a mask.   The leaking pipe was replaced, along with another one that was likely to have the same problem. The repair looks better/cleaner than the original installation. All done within an hour... I could not be more pleased with how it turned out. The cost of the repair was very reasonable, even considering the emergency call rate.

I needed a water heater replaced and after a bad experience with Will Fix It I called Paul at Dons Plumbing. He was able to make it the next day. He was well prepared and had all the parts required. The swap out went quickly and everything was cleaned up and hauled off.

Customer service is a key element in any business.
We had another plumbing company work on our shower and the response, quality and employee etiquette was low standard. So we decided to use 3 Brothers they saw the need and fix it in one trip!!!
Not like the other company that made several!
Three Brothers  Rock!

Be careful with these guys and get a solid estimate up front or you will end up paying $400/hour for the most basic work.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

The company was extremely unprofessional in our experience with them.  We called and requested information about setting up an appointment to come to inspect and diagnose the problem in a bathroom.  They agreed to send a service person out, and then once they came out, they informed us that they charged a trip fee.  Not only did they not tell us that there was a fee, but it was an hourly fee.  $150 an hour.  After they tell us that they would charge us $3,200 to REPLACE a bathtub.  That charge again was just to replace a bathtub.  They said that $3,200 didn't even get the wall replaced in the surround area once the tub was replaced.

Needless to say, we chose not to use them, they said that we owed them $300.00 to come out and give that ridiculous charge, then they threaten to put a lien on the property because we told them that NO ONE had ever mentioned a charge. If they had been honest up front, we certainly wouldn't have agreed to have them come out if that had been forthright and reputable to us as customer.

Be careful if you choose to use them, that omit charges and then threaten to file liens on your property.  I think that the legal term for this is extortion.

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