Best Businesses in San Antonio, TX

Although this business is owned by family (my son in law's dad), I can speak to the service because I've used them 3 times and have several family members of my own that have used them as well.

PROS:

Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.

They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.

They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.

They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.

CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.

If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!

I have known Aaron for about five years now and feel fortunate to have met him. After being taken advantage of repeatedly by plumbers in the past ( telling me to rip out the last person's work and re-do it etc) , I have never had this experience with Aaron. He is a solid, trustworthy and dependable person who doesn't dismiss smaller jobs for big ones or shirk the unpleasant side of the business. I think he is the patron saint of plumbing! Four halos to him. As an aside, I also really like supporting smaller, local business owners with families. He's a really great guy and a family man on top of it all- that counts with me too. Kudos to him! Thanks for all your hard work Aaron. You are a keeper! :) Lindsay Lewis.

Mr. Mitchell and his crew have set the standard for plumbing companies in San Antonio.  I will not use anyone else!!  Keep up the great work!!!

I never new how much water pressure one could actually have till now. I called 7 plumbers and he was the one. case resolved, I was in tears when my husband called me and told me the good news. I can't believe all these top company's couldn't figure it out like Roto rooter,  aaa auger plumbing, a affordable,  will fix it and 2 others that just scratched there head and said let me read up and get back with you. just get it done right the first time . I am so happy with this company and I'm once again a happy home owner

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

Rueben has been my plumber for 16 years. Except for being way too busy during Covid and the big freeze, he is always quick, friendly, knowledgeable and economical. You will not be disappointed.

They charged me $475 to come and fix my leaks, just to tell me that it was my toilet and left it at that.
(You're telling me my water bill is over $700 and it's just a little toilet leak?)

Once i fixed the toilet issue, they told me that if there was any issues, to contact them within 30 days and they would fix it no cost.

But there was no way to know if my water bill was fixed or not because I receive the water bill every 30 days!!

SO. Guess who has fo pay another $475? To recheck? Wow how convenient right?

This is bs. You KNOW what you're doing, and to guarantee for 30 days KNOWING that we can't get our water bill within that time is sketchy.

I was wondering why they only have 1 star on google and called them beforehand. They assured me it was because of fake reviews.
I decided to use them anyways, well, here's a real review.

This company is garbage. I will make sure i leave this review everywhere i can unless i get my money back.

Beware- $680 for one hour worth of work and a handful of fittings you can buy at any big box store.

Ok, so a bit of an update to this, this service did not last. Just 3 weeks later and the trees again have yellowing leaves. I figured out the issue on my own, they need water! I bought a wand that you stick in the ground, it goes about 12 deep, and injects water into the ground. Within 3-4 days the test tree I was doing it on perked up and had all green leaves. So... long story short, I don't believe their service helped, maybe they didn't loosen the ground enough, or that isn't the root cause of my issues. Ether way I have my trees fixed on my own.

They have taken care of our church facility for a number of years and you would be hard pressed to find a more responsive and honest company like Quest.
Every employee and representative from Quest is always kind and concerned and been able to solve our problems in a timely manner.

Michael Bauer
Administrator
Hope Center Church

Hired father and son duo to install my bathtub and plumb faucet with PEX. Provided the install instructions. They were super friendly- however...

They installed the faucet upside down, but came back to correct it. They did not shim under the tub nor put cement or felt as Recomended by the manufacturer. Found out later that the overflow plastic mechanism was broken off during install but not mentioned. Tub was scratched on the apron as well as the bathroom door. Tub was not shimmed to the studs, and had to be reattached. Shower head spout was not positioned correctly (recessed too deep) for Sheetrock to go over. Tub spout was 2in higher than per the manufacturer. The work got done with no leaks so far, but the quality for the price is simply not in alignment. I corrected about half of the issues, but they should have knocked off 30-40% of their price as I'm certain they did know they were being rough. I would hire them again despite this review, but they need to be managed with certain types of work to ensure that they are careful and thorough.

Our garbage disposal was not working. We contacted Gibson which is what we usually do when we have a plumbing issue. Gibson sent Rudy, plumber, who was very pleasant. He addressed the problem, corrected it, explained what was wrong and how we may be able to fix it ourselves in the future if it does occur again. Rudy, also supplied us with a estimate of replacing the disposal if need be.  He informed is that the quoted price will be the price of we need a replacement. Rudy was informative, knowledgeable and professional. My wife and I were very satisfied with his work.

HORRIBLE - Technician came out to assess a bad hot water heater.  He would not give me a written estimate and tried to tell me I needed unnecessary parts.  He also left the T&P valve open and it completely flooded my yard and wasted thousands of gallons of water.  DO NOT USE THESE GUYS!!!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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