Best Businesses in San Antonio, TX

Very fast response even with all the calls coming in after the freeze. Carl and Luke were very professional, explained everything, and quickly found and repaired the leak. This was on a Sunday evening, after responding to other calls all day. We are extremely satisfied with their response time and work completed. They provided the level of service you wished every company offered. We will definitely use them again and will refer them to anyone who needs a plumber.

Their guy was right on time, friendly and informative.  Listened carefully and diagnosed the problem quickly.  And this is the best part:  It ended up being something I could fix myself, so he gave me some great advice on what to get and where and wouldn't take my money for the time spent!  Who does that anymore?!  These guys do.  Out-freakin'-standing professionalism and just downright good people!  A gem.  They've got my business and word-of-mouth evangelism (and I'm a loud mouth) for life.  Thanks guys.

I had a Yelp thread with Mr Mitchell during the freeze of 2021. Knowing that all plumbers were going to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house).

On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were.

Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply.

After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside).

Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied ok.

4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1 gash in the copper.

I immediately (4 minutes later) responded to Mr Mitchell's ok text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out.

I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal.

Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review.

Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

I was in need of some outdoor plumbing projects.  They responded quickly to my request for a quote  They were on time, very professional and did an excellent job.  Pricing was also very reasonable.   I highly recommend them.

I would highly recommend. This is the second time they have been able to help us . First time they installed a water heater, and this time they helped us with some pipes. Always courteous and professional , honest, and affordable. Quick to respond. We will definitely call them again if we are in need of any work done at our home .

Nice plumber! Natal led a new faucet for me! Checked my bathroom faucet. Replaced the outside faucet. Total $75 and I got a calendar!

I was very impressed with the technician, Tommy.  He knew what he was doing. He was quite detail oriented, knew how to use all the high-tech equipment and a very nice young man. He patiently answered all my questions.
I was quoted a price when I scheduled my appointment and that is exactly what I was charged!
I'm hoping I don't have another leak in my pool, but, if I do, I will not hesitate to use American Leak Detection again.

I broke a T fitting CPVC pipe in the attic. I could have fixed it myself but this would have required a day without water and $24 worth of parts. 1 T-fitting and 12 inches of CPVC plastic pipe and 3 joiners. The tech arrived and completed the work in 54 minutes. The tech did a great job on the repair. The bill was $1279.00 !! So let's figure this. $1279.00 minis $24 in parts equals $1255.00. So I think $1200 an hour is a bit excessive. The repair was straight forward and readily accessible on the floor of the attic. The invoice just stated water repair-rejuvenation $1279.00. That's just ridiculous. I understand they are running a business but come on now.

Just had my yard landscaped with Kevin Harvon's guidance and we are so so pleased- great service all around !!!

I cannot recommend, as I do not think they work up to my expectations and professional standards. Overpriced & inadequate customer service.

They replaced the faucets in our master bathroom and they were so quick! I will definitely be using them in the future. They do all types of handy-man work.

They have been awful since the beginning- they did not tie our sewer line into the main sewer line so three days after buying the house the sewage was backing into our house!! Toilet was bolted down too tight and cracked and flooded our house! Same toilet leaked again! And now under our sink is leaking and they tell me I have to pay a 250 dollar service fee!!! Obviously they can't do their job correctly so will never use again or buy a house that they have touched!!!!

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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