Best Businesses in San Antonio, TX

We hired the company ( Carl and his son Luke) twice.  Carl came to help us repair a leak in the gas pipe.  Luke came to repair a water pipe leak in the attic.  They both did a good job and charged fairly.

My husband and I were replacing a tub/shower combo with a tiled shower and needed the drain reset and the mixing valve replaced and repositioned. We called Thunderbird for a quote, and Jeff came by two days later. He was late, but he called to let us know he'd be late. We initially expected to do some of the prep and finishing work ourselves to save money, but were pleasantly surprised by his quote for the whole package and decided to let the pro do it all. While doing the installation he checked in with me several times to discuss what he was going to do, since we had chosen to use the Schluter-kerdi shower system, which he hadn't worked with before. He was able to set everything up properly on time and for the quoted price. He even fixed another minor plumbing issue afterwards for a small fee.

I called this morning to see if I could get a quote for a leaky hot water valve to my washing machine. He gave me a good ball park figure but assured me that if the work needed more than this, they would stop and let me decide what I wanted to do.  He asked me if I was available today and I was taken aback...I was expecting a few days before the technician could come...he arrived within 40 minutes to me calling for the quote. I showed him my issue and he had it fixed within 10 minutes and charged me HALF of what was quoted...HALF! I would use this company over and over again!

Give them a call! You will not be dissatisfied with them!

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

Shamrock was timely, professional and very qualified. I would highly recommend using them.

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

My insurance company had ALD come to my home after I had discovered a leak in my over the garage apartment on 02/17/21, a leak which resultEd in water escaping onto and thru the garage sealing.  Their services were requested as the plumbing company I had initially called had failed to locate the leak and had failed to return as promised.  ALD responded on 03/22/21 though they too were unable to locate the leaks exact location.  The technician said it was a hot water leak, something I already knew, and somewhere between the shower enclosure faucet and the kitchen sink (all of which are in the same ten foot or so area).  Their representative further said that they would have to reroute that particular water line to limit costs and damages to my custom kitchen and bathroom cabinets, confirming what I had already told him.  The represent also said that ALD would provide a report to the insurance carrier in a few days and would provide me an estimate to complete the repair so I can compare it to other estimates should I decide to contact other plumbers and obtain other estimates.  It took about two weeks for them to send the report to my insurance carrier and have never provide me an estimate and it is now 04/16/21, and I still don't have hot water.  I don't know how much they charged as the bill was apparently sent to the insurance company.  I realize they are or were extremely busy due to the various electric companies turning the powere on and off again, causing blackouts which exasperated the freeze, though feel that should be able to provide an estimate of repairs.  I wouldn't recommend their services or request their services again as they couldn't actually find the leak and have yet to follow thru and provide an estimate as promised.

Tietze Plumbing Inc really came to our rescue! The dispatchers were quick and efficient. We had our hot water heater go out! Walker and Travis brought pure professionalism, knowledge, skill and excellent communication to help get our water heater replaced as it had already had the temp controls replaced previously and was 14 yrs old so was ready to be replaced. All of my questions were answered and different options were fully explained! Extreme respect was shown such as always wearing their facemasks and cleaning up thoroughly afterward. I highly recommend this family owned and operated business, which we like to support. Great service and we had hot water same day. We will definitely utilize them for any future plumbing needs!!

If I could give them zero stars I would! I never once got the service I signed up for and will absolutely never give them one more dime. After a dozen calls to set up appointments over the years per my pest control contract, none were set up correctly. While friendly, the customer service reps  that work there are useless and unable to do their job effectively. Moreover, the technicians rarely arrived during the assigned window of time and several never even let me know they were at my house so I could let them in to spray... they are supposed to do the inside if you are present. You gotta let someone know you're there if you want to be let in! And I tell the customer service rep when I schedule my appointments that I will be there for this exact purpose as well as to make sure the entire service is done for what I scheduled it for (since, again, they never set things up correctly). Really disappointing and incredibly frustrating! I have better results with AT&T and Time Warner... That's pretty scary!

They went over and above to make sure my imported unique jacuzzi tub to be fixed and properly installed. Very reasonable also. Very prompt on time and willing to help however they can.

Hired for walk in shower install. Seemed like a pretty good job on the shower install but then completely botched shower door install and I had to pay to have a more skilled contractor completely reinstall the door with all new parts except glass doors. Now I have extra drill holes in the tile from the incorrect install and wrench marks all over the new black shower head. And there is water leaking from the shower head arm where it goes into the tile so now I have to hire a plumber to correct that.

They were who my builder had install the plumbing 2 yrs ago. My pressure regulator valve went out 2 yrs and 1 month after install (1 month after the 2 yr warranty expired). So I called them to see what they could do. They said that they could send a tech out that morning since they were on a job nearby. 6 hrs and 2 additional phone calls later they finally showed up. Even though the part failed, they didn't cover it since my warranty expired, so $220 was the cost to replace. The tech had to dig to access the pipe, but he could have taken a little more care to make it easier to put the grass back together but no, he flung grass and dirt everywhere. Had to get additonal soil and grass seed to patch the area back up. And he did not like the fact that I stood there and watched him do the repair. Sorry but if I'm paying someone to do a job, I have the right to watch and make sure it's done. My overall experience with this company is poor. They probably have decent price for builders but I would never call them again to do any future work on my house. I do not recommend this company for any homeowner to hire, look someplace else.

Flow -Wright Plumbing came to our home to replace a water heater under our home warranty. Would not replace the part with out paying addition cost (more than double the cost of the water heater) that John would or could not explain. Continued to accuse me of being argumentative because I asked for an explanation of the cost. Very poor customer service.  
Took my $75 service fee without doing anything. Insisted on cash. He said all cost needed to be paid in cash (big red flag) because the banks were not open (covid).
I think this company needs a visit from the IRS.
Don't waste your time or money with these people.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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