Best Businesses in San Antonio, TX

It was a true blessing having discovered this company last year (fall of 2020). For years my house has had a certain plumbing issue and I've had to call other companies until I finally discovered Rutkowski. I just want to say that this company is a VERY honest and VERY fair one. Every other plumber whose come out to run a hose has stated to me that my entire pipe system would have to be dug up and replaced and of course costs thousands of dollars. Rutkowski took the time to pin point the cause of this certain issue and it turns out that there's nothing wrong with all the pipes underground; the problem was one small one in one spot that's costs no where near as much as what other companies had told me!  After the February 2021 freeze, Rutkowski was able to make it out again, and again did a wonderful job replacing pipes that had frozen and burst causing me to have to turn my water off manually. Rutkowski made sure the job was done right,  he did not leave my house without making sure my water was running right inside and out. If you want an honest and reasonable company whose not going to tell you lies and look for things to overcharge you for, you should call Rutkowski!

I got 3 quotes for some much needed (and neglected) plumbing work now that I have a decent job again. New water heater, 2 new toilets, replace a leaky shower/tub assembly and 2 repair outdoor faucets.
One large Austin-based Home Services and Repair company came out to give an estimate and charged me $73; 2 others gave me free estimates including Thunderbird.

When Ted @ Thunderbird first introduced himself, he was professional yet personable and friendly and didn't mind me asking 'stupid' questions. Ted was clean, well spoken and looked at me when speaking.

In fact, he took the time to help me understand some options and why from his perspective some advantages/disadvantages. I really appreciate that since I have little knowledge of plumbing (it's magic to me how fresh clean drinkable water flows into our homes!!).

Moreover the quote he provided was SIGNIFICANTLY lower than the other 2 quotes... almost half of the quote I paid for !!

The BEST PART?  Ted did a great job, on time and left WITHOUT A TRACE of him being there (other than my shiny new low-water toilets!) In addition, he stayed and replaced my garbage disposal (for a nominal hourly charge) which oddly enough had gone KAPUT that same day.

The BESTEST PART? I live in an older home; some of the infrastructure is a collection of hack jobs throughout the years; there's always been an issue with one toilet not flushing properly. The new toilets were installed and I had hoped the problem would go away. It did not.

Ted explained the probably causes AND CAME BACK THE NEXT DAY TO EXPLORE POSSIBLE SOLUTIONS without the need for additional $$s or expectations... he just came back spent 30 -45 mins crawling around under my house looking for solutions, give me some options and left. I offered to pay for his time but he said it wasn't necessary. Never tried to sell me anything; just provided great info and options.

I highly recommend Ted/Thunderbird Plumbing !!

Awesome Service. Called at about 6 in the evening with a leak in my kitchen ceiling. He came out in about an hour. Made the best of the situation then came back the next morning to fix. Great guy who took the time to do it right. And he wasn't trying to up charge with other stuff. Gave honest answers to my questions . I had been debating some bathroom remodeling and he answered honestly which meant no extra money out of my pocket. I would gladly use this company every time.

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

I was in need of some outdoor plumbing projects.  They responded quickly to my request for a quote  They were on time, very professional and did an excellent job.  Pricing was also very reasonable.   I highly recommend them.

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

Had a very bad experience with this company. They are supposed to fix leak of my jacuzzi within 1.5 hrs.. since urgent they quoted 475$. However when the person showed up.. spent may be 20 min including trips to his truck to tell us about leak.. which we already showed photo. Did not want to fix , mentioning that they only detect leaks.. after 3 min discussion he charged us 375$ and has not provided any report yet.. when we tried to call they gave excuses of upcoming holiday, after holiday busy and are yet give us a report that we already paid 4.5 days ago with showing more pictures of where leak is happening .. I guess.
In our last ring they even hung up the phone. Be wary of them.. we have been most patient and accommodating knowing we are being stripped for nothing .. yet there behavior before paying and after is different.

I would strongly advise to beaware of this provider when ordering a service from them

Update:  We have had them out several times again since my initial review, and they have done a good job on everything for us.  They have been quick to come out when needed, and have worked hard to give us what we wanted.  Travis in particular, has been very good.

We used ABC for landscaping service. We spent a large amount of money having them rework our flowerbeds and install new plants. Of the new plants 16 were dead within 6 months. When we contacted them we were told there was no warranty without an irrigation system.  We were NEVER told this upfront before the work was done. We were given a quote to replace the plants with no discount even considered. We only have to assume the new plants will also have no warranty. It is poor business that the policy is not made clear from the beginning.

Chance showed up on time and ready to work. Another plumber showed up a week ago and quoted a price almost three times what Quest wanted and would take 3 days before work could be done. My wife and I pleased to get parts, trip charge, and service for the 1/3 the price. The whole job took less than an hour.  Chance was polite, professional and friendly. I have their fridge magnet if ever we have plumbing issues in the future.

Got my garbage disposal replaced. They always answered all my questions in a prompt manner and were very punctual. My tenant was happy with the results. I would definitely use them again.

They will screw your house up, make a mess and leave it a mess. They tech that came to my House was apparently in the need of life lessons as a child. You make a mess, you clean it up. You break something then fix it. If you can't fix it then bring it to my attention and find someone that can. When coming to a scheduled call knowing the issue, bring the proper equipment so you don't have to schedule another day and inconvenience the home owner with your incompetence. This company gives the stupidity of a plumber stereotype truth. I will be fighting with the builder so that they lose their contract bc I don't need another tech like that in my house.

Had a stopped up toilet.  I removed to see if I could fix.  I augured , got running again.  Put toilet back on to use.  Backed up again so I removed toilet and snaked it again but when running hose water it would back up so left toilet off and called my home warranty company.   They had 3 plumbers in the area.  First never called me back.  Ten days later I get John.   He shows up in a personal truck, red f150, with no decals, no indication he is even a plumber.  And no tools or equipment I could see.  He ran water down toilet then tried up selling me on what he thought he could do to fix the problem.  I know a crook when I see one and talk to one.  I really feel sorry for ladies with no knowledge about construction, systems, or maintenance.   This guy probably takes advantage of every situation he can.  As you can imagine, I asked him to leave.  Good luck!  The rest of their techs may be ok, but if John is yours, may the force be with you.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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