Best Businesses in San Antonio, TX

We hired the company ( Carl and his son Luke) twice.  Carl came to help us repair a leak in the gas pipe.  Luke came to repair a water pipe leak in the attic.  They both did a good job and charged fairly.

Excellent customer service and seemed knowledgeable. Fixed a few issues at my house and provided insight on some questions I had. My 4 year old claims he was the best plumber he's ever met!

Mr. Mitchell and his crew have set the standard for plumbing companies in San Antonio.  I will not use anyone else!!  Keep up the great work!!!

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

They did an amazing job! The crew came to our house as promised. If they had a question they always asked to see if it was acceptable. Very professional we couldn't have asked for more.

I would highly recommend. This is the second time they have been able to help us . First time they installed a water heater, and this time they helped us with some pipes. Always courteous and professional , honest, and affordable. Quick to respond. We will definitely call them again if we are in need of any work done at our home .

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

They came to check on a couple leaks in my house. Initially the guy was not finding any leaks, then he said it was the downspouts in my shower/tub.  I'm not sure how the shower upstairs leaks into the downstairs without leaving any water damage on the wall or ceiling.  When I asked for the report, they refused to give me the leak inspection becuase my insurance company was handling a claim for the damage.  What?! This is my property and they won't even give me the report. I'm not confident this company is any good for anything other than serving the insurance cronies.

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

Honestly don't call if you need anything plumbing or pool related. I called, i emailed in GREAT detail of what our issues were. I asked for a senior tech as it was complicated. No problem they said. Tech came and said he didn't see the notes. Within 2 minutes said - i don't do this, i have no idea? I sent an email asking for a supervisor to call me. No response.

What a tremendous experience we just had with Quest!  

A month or so ago, we had another plumbing company out to the house for what we thought was an emergency. Before we knew it, they quoted us $20k to fix our issues. Quest was our second opinion.

I cannot say enough about our experience. Brylee (hope I spelled that right) came out; he was extremely nice and easy to deal with/talk to. Together, after I explained everything I knew and was told, we worked together to form a game plan to tackle the problems.

Imagine that! Actually being involved with decisions regarding your own home!

Brylee took a TON of time with us, walked us through every aspect of what he encountered/saw with the pipes under the house, and left us feeling fully informed and comfortable.

I cannot say enough about the job Quest (and Brylee) did at our home!

Definitely call Quest - you'll thank us.

2 stars because they showed up a couple of days after I called to replace some moldy drywall in the ceiling about 2 ft long. And they did a good job-ish. I paid $650 for 2 workers for 2 hours (very expensive) but they were available.

My tenant later told me that looked at their refrigerator and noticed that there were several magnets, mementos and items missing. He happened to check the garbage bag that the maintenance workers used for the trash on the mold project and, after combing through mounds of mold and plaster wall he finally found them.

This is completely unacceptable and to have them be just thrown in the trash even in an accidental manner shows a complete lack of professionalism.

After letting them know, they just apologized and refused to reimburse any of the cost which I was going to forward to my tenant for his trouble.

Hi. My sincerely apologize, you are definitely right is unacceptable and not the best professionalism on our side. Again i know my apologize is not enough I will explain this to my dad and our workers to be more careful to avoid this type of incidents

They were who my builder had install the plumbing 2 yrs ago. My pressure regulator valve went out 2 yrs and 1 month after install (1 month after the 2 yr warranty expired). So I called them to see what they could do. They said that they could send a tech out that morning since they were on a job nearby. 6 hrs and 2 additional phone calls later they finally showed up. Even though the part failed, they didn't cover it since my warranty expired, so $220 was the cost to replace. The tech had to dig to access the pipe, but he could have taken a little more care to make it easier to put the grass back together but no, he flung grass and dirt everywhere. Had to get additonal soil and grass seed to patch the area back up. And he did not like the fact that I stood there and watched him do the repair. Sorry but if I'm paying someone to do a job, I have the right to watch and make sure it's done. My overall experience with this company is poor. They probably have decent price for builders but I would never call them again to do any future work on my house. I do not recommend this company for any homeowner to hire, look someplace else.

Flow -Wright Plumbing came to our home to replace a water heater under our home warranty. Would not replace the part with out paying addition cost (more than double the cost of the water heater) that John would or could not explain. Continued to accuse me of being argumentative because I asked for an explanation of the cost. Very poor customer service.  
Took my $75 service fee without doing anything. Insisted on cash. He said all cost needed to be paid in cash (big red flag) because the banks were not open (covid).
I think this company needs a visit from the IRS.
Don't waste your time or money with these people.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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