Best Businesses in San Antonio, TX

Although this business is owned by family (my son in law's dad), I can speak to the service because I've used them 3 times and have several family members of my own that have used them as well.

PROS:

Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.

They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.

They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.

They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.

CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.

If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!

My husband and I were replacing a tub/shower combo with a tiled shower and needed the drain reset and the mixing valve replaced and repositioned. We called Thunderbird for a quote, and Jeff came by two days later. He was late, but he called to let us know he'd be late. We initially expected to do some of the prep and finishing work ourselves to save money, but were pleasantly surprised by his quote for the whole package and decided to let the pro do it all. While doing the installation he checked in with me several times to discuss what he was going to do, since we had chosen to use the Schluter-kerdi shower system, which he hadn't worked with before. He was able to set everything up properly on time and for the quoted price. He even fixed another minor plumbing issue afterwards for a small fee.

Great service at a reasonable price. Thanks for coming out quickly and taking care of our water spigots.

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

Shamrock was timely, professional and very qualified. I would highly recommend using them.

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

Nice plumber! Natal led a new faucet for me! Checked my bathroom faucet. Replaced the outside faucet. Total $75 and I got a calendar!

Best customer service around. When I was down and out and couldn't get anyone to come over to help find a leak that was destroying my first floor this company made the drive to Austin and found and repaired the pipe. So thankful for ALD.

Well. First experience was really good. A nice gentleman came out to check my water softener. It was about 15 years old and I was tired of the expensive repairs. It was from a huge national chain. He made me a reasonable quote and replaced it that afternoon. Did a great job. We talked about a whole house filter and a New RO system. He gave me some idea of the price and told me when I was ready to call and they'd give me a quote. So a couple months later I call for a quote and hope to get the same guy. The guy that came was a different person. Didn't seem to interested. Started helping himself to the candy bowl without asking. We just wanted a couple of quotes. He couldn't even do that. Said he'd get back with us.  So about 5 days goes by and no quote. Nothing fancy just the whole house filter and RO system and we currently had an RO system just was 15 years old so the plumbing was in. He finally gave us an outrageous quote. We ended up buying an RO system and replacing it ourselves. It took 30 minutes. Saved about $400 in labor. I then was thinking about the whole situation and thought they might like to know about my experience. I sent in a very nice email detailing the good and the bad experience I had with them. It's been a few weeks and I've still heard nothing.

What this company has done for us has been incredible. We lived in a very old house and rats were getting in constantly, which then brought fleas with them and we had a big flea infestation. I had originally been using another company and was not satisfied at all with how they were trying to help. I was ready to give up. When I switched to ABC I was so happy. They came out right away, sat down with me and explained everything they would be able to do to make sure they could get rid of all of these issues. They kept coming out to check traps, to get rid of any dead ones, and they sprayed the entire house to get rid of the infestation. There was a really tiny area that had a tiny crawl space under our house, and they got another guy to suit up and crawl underneath the house to make sure that was sealed up too. Heroes!!

Now, I've moved to a new house and have continued my services with them here. Eddie and this entire company has really gone above and beyond. This is a new build but rodent droppings were found in the attic and so he sealed up all 8 areas in our roof that they would be getting into and after that said we are now in a best case scenario situation AKA we shouldn't be having any more issues moving forward.

These guys are truly heroes, thank you so much!!

They went over and above to make sure my imported unique jacuzzi tub to be fixed and properly installed. Very reasonable also. Very prompt on time and willing to help however they can.

Great service and pricing. I appreciated the thorough explanation of all the steps during repair.
I will recommend to all my friends.
Thank you

Rude, incompetent plumbers.  Waaaaayyyy better options in SA, just about anyone else is a better choice.

This company was procured through our Home Warranty company to come out and take a look at a leaking pipe we have after the winter storm.  Service request was put on 3/2 and a few days later they called to setup an appointment with their earliest time slot available, which was 8 days later.  We understand the winter storms caused havoc.  On the day of the appointment they called and said they will be here within 30 minute s but also told my wife they needed the service fee to be paid in cash.  This was news to us and it is not stated in our Home Warranty contract.  We questioned it and said we would get cash.  After I get home from leaving work early to meet the Flow-Wrong Plumbing, I get an email from Home Warranty stating a new provider is now on contract.  So after waiting a week and half we now have to contact the new provider to try and get this matter resolved.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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