Best Businesses in San Antonio, TX

Amazing fast friendly service. Came to the house immediately after my water heaters gave out. Very reasonable and excellent workmanship.

I will add to great reviews.  Called Thunderbird Plumbing after business hours and received a call back later that evening by Raymond.  My project wasn't a rush, just needed to get a estimate and time of when they can do it.  Raymond originally had a full schedule the next day but might be able to rearrange his schedule to fit me in.  He contacted me the next day and was able to get me in at noon.  

I sent him pictures of what was leaking (back yard faucet) and he was able to get the parts when he arrived.  Knocked out both jobs within the hour.  Polite and gave his advice and did great work.  Would call them again!

Awesome Service. Called at about 6 in the evening with a leak in my kitchen ceiling. He came out in about an hour. Made the best of the situation then came back the next morning to fix. Great guy who took the time to do it right. And he wasn't trying to up charge with other stuff. Gave honest answers to my questions . I had been debating some bathroom remodeling and he answered honestly which meant no extra money out of my pocket. I would gladly use this company every time.

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

Rueben has been my plumber for 16 years. Except for being way too busy during Covid and the big freeze, he is always quick, friendly, knowledgeable and economical. You will not be disappointed.

We had a disappointing experience with American Leak Detection.  It started off well when their tech came out to first look for the leak.  He was timely and professional, and by all accounts did his job properly.  He located our leak underneath a large stone walkway just a few feet outside of our front door.  They charged us $575 which we felt was fair and were thankful for the information.  

We then had some plumbers come out to get quotes on actually repairing the leak.  They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway.  So, American Leak Detection came out again and located the leak in approximately the same spot.  They charged $350 for coming back out which we again thought was fair.  

We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation.  They excavated underneath the walkway and found nothing.  No pipe.  No leak.  Just a bunch of rock and soil.  They did locate a leak about 20 ft away (not under the walkway) and repaired it.  

When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging.  The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers.  They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to.  Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway.  They told us that their method is not foolproof, which was really more in the form of an excuse than an apology.  Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it.  They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs.  We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.  

They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.

The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times.  She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.

We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide.  What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them.  We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost.  Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers.  When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.

So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations).  The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed.  Their technology isn't perfect and can't account for every single variable that might come up.   It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

We've used ABC before and, generally, have been satisfied.  Had bookshelves installed and painted.  The install went well, the painting not so much.  Difficulty scheduling, the painter showed up with no paper for the floor, so he had to leave the site to go get some.  Sprayed a bit, used more than he thought he would or should and recommended going from lacquer to oil, which he did.  Didn't do any prep beyond what we'd done (he painted over some picture hangers we'd not thought or been asked to remove), didn't tape the windows so now we have to clean them from the blow back.  Touch up at minimal effort.  Maybe it's a bad one off.  As we're generally happy with them, will think (but long and hard) about using them again.

I cannot recommend, as I do not think they work up to my expectations and professional standards. Overpriced & inadequate customer service.

Hired father and son duo to install my bathtub and plumb faucet with PEX. Provided the install instructions. They were super friendly- however...

They installed the faucet upside down, but came back to correct it. They did not shim under the tub nor put cement or felt as Recomended by the manufacturer. Found out later that the overflow plastic mechanism was broken off during install but not mentioned. Tub was scratched on the apron as well as the bathroom door. Tub was not shimmed to the studs, and had to be reattached. Shower head spout was not positioned correctly (recessed too deep) for Sheetrock to go over. Tub spout was 2in higher than per the manufacturer. The work got done with no leaks so far, but the quality for the price is simply not in alignment. I corrected about half of the issues, but they should have knocked off 30-40% of their price as I'm certain they did know they were being rough. I would hire them again despite this review, but they need to be managed with certain types of work to ensure that they are careful and thorough.

Our garbage disposal was not working. We contacted Gibson which is what we usually do when we have a plumbing issue. Gibson sent Rudy, plumber, who was very pleasant. He addressed the problem, corrected it, explained what was wrong and how we may be able to fix it ourselves in the future if it does occur again. Rudy, also supplied us with a estimate of replacing the disposal if need be.  He informed is that the quoted price will be the price of we need a replacement. Rudy was informative, knowledgeable and professional. My wife and I were very satisfied with his work.

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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