Best Businesses in San Antonio, TX
Plumbing Service
Although this business is owned by family (my son in law's dad), I can speak to the service because I've used them 3 times and have several family members of my own that have used them as well.
PROS:
Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.
They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.
They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.
They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.
CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.
If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!
PROS:
Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.
They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.
They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.
They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.
CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.
If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!
17135 Bandera Rd, Helotes, TX 78023
Plumbing Service
Thunderbird replaced our Hot Water Heater, which was more challenging than a typical install. Our hot water heater is in the attic in our two story house. To top it off, it looks like the ductwork must have been installed after the original water heater was in place. In addition,some support cross members were put in place just to make it interesting for future installs!
This was no big deal for Thunderbird. They approached this problem in a systematic, professional manner. Jeff showed up promptly and proceeded to get measurements which he called in to his partner Ted waiting at the water heater dealer. This saved time and ensured they brought the appropriate water heater. The fit was extremely tight as mentioned, plus they had to consider the size of the attic opening. They were obviously experienced in a situation where there were numerous opportunities for failure.
The price was not cheap, but it was fair given the circumstances.
Overall, I give Them an A! Highly recommended!
This was no big deal for Thunderbird. They approached this problem in a systematic, professional manner. Jeff showed up promptly and proceeded to get measurements which he called in to his partner Ted waiting at the water heater dealer. This saved time and ensured they brought the appropriate water heater. The fit was extremely tight as mentioned, plus they had to consider the size of the attic opening. They were obviously experienced in a situation where there were numerous opportunities for failure.
The price was not cheap, but it was fair given the circumstances.
Overall, I give Them an A! Highly recommended!
San Antonio, TX
Plumbing Service
We discovered what looked like a foundation leak on Mon. morning. It was fixed by Mon. evening, without an after hours upcharge! Mr. Mitchell made the time to come out within a few hours of calling, and quickly assessed the issue. He quoted a fair estimate, sent two very nice and capable young men to make repairs. Within a span of a few hours, all work was professionally done, and they even cleaned up after themselves. It's not often you hear people talk about integrity, and doing the right thing by charging a pair price while they provide great service. You will if you hire Mr. Mitchell & crew. He is the needle in the haystack.
San Antonio, TX
Plumbing Service
I never write reviews, but with service like this, I had to! After attempting to repair a leak myself, I had to call in the professionals. I call several places and a couple came out to look. Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous. I was almost ready to give up when I called this team. Not only were they able to get here faster than the others, they stuck to their price. I am definitely going to keep this number and go to them first when I have a problem. Amazing and respectable service.
San Antonio, TX 78237
Plumbing Service
I love these guys. Boss man is a big ole teddy bear. They saved my bacon more than once, always at 4 in the afternoon on Friday. I have sold my home and am definitely recommending Shamrock to the new home owners. They ROCK.
100 Knibbe Rd, Spring Branch, TX 78070
Plumbing Service
I would highly recommend. This is the second time they have been able to help us . First time they installed a water heater, and this time they helped us with some pipes. Always courteous and professional , honest, and affordable. Quick to respond. We will definitely call them again if we are in need of any work done at our home .
Kerrville, TX 78028
Plumbing Service
Rueben has been my plumber for 16 years. Except for being way too busy during Covid and the big freeze, he is always quick, friendly, knowledgeable and economical. You will not be disappointed.
1303 Roosevelt Ave, Apt 2, San Antonio, TX 78210
Plumbing Service
We had a disappointing experience with American Leak Detection. It started off well when their tech came out to first look for the leak. He was timely and professional, and by all accounts did his job properly. He located our leak underneath a large stone walkway just a few feet outside of our front door. They charged us $575 which we felt was fair and were thankful for the information.
We then had some plumbers come out to get quotes on actually repairing the leak. They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway. So, American Leak Detection came out again and located the leak in approximately the same spot. They charged $350 for coming back out which we again thought was fair.
We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation. They excavated underneath the walkway and found nothing. No pipe. No leak. Just a bunch of rock and soil. They did locate a leak about 20 ft away (not under the walkway) and repaired it.
When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging. The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers. They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to. Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway. They told us that their method is not foolproof, which was really more in the form of an excuse than an apology. Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it. They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs. We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.
They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.
The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times. She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.
We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide. What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them. We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost. Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers. When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.
So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations). The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed. Their technology isn't perfect and can't account for every single variable that might come up. It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.
We then had some plumbers come out to get quotes on actually repairing the leak. They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway. So, American Leak Detection came out again and located the leak in approximately the same spot. They charged $350 for coming back out which we again thought was fair.
We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation. They excavated underneath the walkway and found nothing. No pipe. No leak. Just a bunch of rock and soil. They did locate a leak about 20 ft away (not under the walkway) and repaired it.
When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging. The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers. They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to. Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway. They told us that their method is not foolproof, which was really more in the form of an excuse than an apology. Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it. They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs. We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.
They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.
The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times. She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.
We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide. What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them. We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost. Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers. When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.
So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations). The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed. Their technology isn't perfect and can't account for every single variable that might come up. It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.
San Antonio, TX
Plumbing Service
Wolves in sheep's clothing
Beware! I feel so sad and stupid for trusting that this company is reputable and has excellent reviews.
I was given an arrival window for consultation between 1pm and 4pm. The Technician did called a bit after 5pm to explain that he was held up and running about 2 hour behind. I truly appreciated the call since I felt that he was demonstrating accountability. Around 6:40 pm the tech arrived. Tech was very polite, patient, professional, and engaged well in explaining needed work.
He took about 10-15 minutes to expose the water pressure regulator and show that there was a leak and the cost to repair it would be around $1500. Unfortunately, this is were I feel taken by the wolf. I trusted the estimate due to presentation and charisma of the tech. I agreed to the service and price. I decided to do some research before the next day of job needed and to my surprise the quote given was almost 3x more than estimates online. I decided to get second opinion and indeed charges quoted where about twice higher.
I canceled the service and received a call from the company's office manager, Becky, that I owe $425 for the consultation: tech coming out, gas (company is maybe 5 miles from my home), and exposing the line. Of course, I was not happy with this price and explain that a hole was dug and water removed to show water pressure regulator leak. The tech took about 10 minutes top 15 minutes to show regulator and leak and I am responsible for $425 for a maybe 15 minute consultation . Office manager agreed to reduce it to $225 and provided an invoice indicating an hour work (not true), two techs coming for consultation (not true) and PB1B Basic Pressure Control System Renovation:
Basic Pressure Control System Renovation
Single isolation system
Performance and safety testing, six month warranty (I am not a plumber but I do not believe that none of the work that is listed was done) for God's sake 6 months warranty for exposing the broken/ leaking water pressure regulator?
Please take your time to ask questions. I am not sure if this happened to me since I am an ignorant female who should have asked more questions and done research before agreeing to pay 2x - 3x more for a service which was canceled once I educated myself but now I am left with a broken water pressure regulator and a $425/ 15 minute consultation (negotiated down to $225).
I am feeling discouraged with humanity! Best way I can describe this experience is: Beware of Wolves in Sheep's Clothing
Beware! I feel so sad and stupid for trusting that this company is reputable and has excellent reviews.
I was given an arrival window for consultation between 1pm and 4pm. The Technician did called a bit after 5pm to explain that he was held up and running about 2 hour behind. I truly appreciated the call since I felt that he was demonstrating accountability. Around 6:40 pm the tech arrived. Tech was very polite, patient, professional, and engaged well in explaining needed work.
He took about 10-15 minutes to expose the water pressure regulator and show that there was a leak and the cost to repair it would be around $1500. Unfortunately, this is were I feel taken by the wolf. I trusted the estimate due to presentation and charisma of the tech. I agreed to the service and price. I decided to do some research before the next day of job needed and to my surprise the quote given was almost 3x more than estimates online. I decided to get second opinion and indeed charges quoted where about twice higher.
I canceled the service and received a call from the company's office manager, Becky, that I owe $425 for the consultation: tech coming out, gas (company is maybe 5 miles from my home), and exposing the line. Of course, I was not happy with this price and explain that a hole was dug and water removed to show water pressure regulator leak. The tech took about 10 minutes top 15 minutes to show regulator and leak and I am responsible for $425 for a maybe 15 minute consultation . Office manager agreed to reduce it to $225 and provided an invoice indicating an hour work (not true), two techs coming for consultation (not true) and PB1B Basic Pressure Control System Renovation:
Basic Pressure Control System Renovation
Single isolation system
Performance and safety testing, six month warranty (I am not a plumber but I do not believe that none of the work that is listed was done) for God's sake 6 months warranty for exposing the broken/ leaking water pressure regulator?
Please take your time to ask questions. I am not sure if this happened to me since I am an ignorant female who should have asked more questions and done research before agreeing to pay 2x - 3x more for a service which was canceled once I educated myself but now I am left with a broken water pressure regulator and a $425/ 15 minute consultation (negotiated down to $225).
I am feeling discouraged with humanity! Best way I can describe this experience is: Beware of Wolves in Sheep's Clothing
10545 Fm 1560 N, San Antonio, TX 78254
Plumbing Service
Have been a very satisfied customer of ABC for 35 years and today I called about a heating problem. First time I have used then for this and I was very impressed with Jorge Cantu. He was prompt, polite, and fixed our problem and explained to me how he was correcting it. Great customer service and I am now calling them for all my heating and air conditioner problems! I am sold! Thank you Jorge Cantu and ABC!
9475 E Hwy 290, Austin, TX 78724
Plumbing Service
Quest plumbing was able to send someone out to our home on a Sunday and saved the day. On the phone and in person everyone we encountered from their company was profession, kind, honest, and thorough in explaining the problem and the charges. Their prices were very reasonable; especially for a weekend. We are happy to support this excellent local business and will call them should we have any future plumbing needs. Great job! Thank you again!
4738 Shavano Oak, Ste 1, San Antonio, TX 78249
Plumbing Service
They were able to come soon. Replaced/installed light fixture. Installed new fan. Replaced light switch and stabilized kitchen faucet that came loose. Recommend.
San Antonio, TX
Plumbing Service
Gibson plumbing installed the plumbing in our new McMillin home. We have had 5 major leaks in as many years. Also, numerous plumbers have told us about poor installation and sometimes missing required code installation whilst repairing these leaks. Gibson is unresponsive and does not care about the home owner. We are thousands of dollars in repair costs and stuck with their shoddy work. Insist your builder not use Gibson!
5511 Dietrich Rd, Ste 1, San Antonio, TX 78219
Plumbing Service
Had Fred Wrights come out (Preferred vendor from our home warranty company) to fix a leaky sink, leaky faucet and septic drain issue in May 2012. As of October 2012, I still have 2 out of the three issues unresolved and the guy from Freds quoted $9,000 (!!) to dig under my slab and fix the roots that had gotten into the drainage pipe. I called a second company to come out and paid them $227 to fix without digging under anything. Dishonest and incompetent company.
Helotes, TX 78023
Plumbing Service
If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt
1604 Culebra Rd, San Antonio, TX 78254
Plumbing Service
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1103 Fredericksburg, San Antonio, TX 78201
Plumbing Service
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Castroville, TX 78009
Plumbing Service
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San Antonio, TX
Plumbing Service
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San Antonio, TX 78201
Plumbing Service
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2013 West Ave, San Antonio, TX 78201