Best Businesses in San Antonio, TX

Several times now we have been so grateful for each of the Rutkowski plumbers as they are each very capable, kind, thorough, wise, clean and they explain everything especially if there are options. It is such a relief to have a trustworthy service to count on.

Outstanding. Our water heater needed replacement. Jeff and Ted came over and did a fabulous job. They were efficient, very clean, respectful, followed covid guidelines and did the job so quickly I am astounded. They really are exceptional in this day and age and I am already planning to hire them for my other plumbing needs. Thank you Jeff and Ted! I am always a little skeptical of yelp reviews but in this case, everyone was right. Two thumbs up for sure!!

I had a major problem. I was outputting 23% more water per hour than normal and had a $200 water bill. I had a leak...somewhere. It's just me and I usually have bills under $100. I called a couple of companies, not very customer friendly to say the least then I started look for plumbers by their reviews. Red Brass had a solid 5 star review record so I called. I got in touch with Mitch. He said he could be there by 7 and he was. This leak was not obvious. There was nothing in the house that would indicate there was a leak. He looked absolutely everywhere. Isolated all of the water lines. He is by far the best at what he does. But what I want to highlight here is this. He said to me nobody ever wakes up thinking they want to call a plumber.  It's true. Of everything that goes wrong, you think of your pipes last because we all think those are solid and nothing can go wrong there. He is a person, not just a company. He understood my financial situation and his willingness and persistence to go out of his way to find and almost impossible leak amazed me. Not many people would go out of their way to help like he did. Not only would I recommend him and this company, I will be using them for all of my plumbing needs. Indoor and out.

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

They did an amazing job! The crew came to our house as promised. If they had a question they always asked to see if it was acceptable. Very professional we couldn't have asked for more.

The folks are H20 Specialists are pros. We have had them work on a variety of projects in our home from installing a tankless water heater; to new plumbing fixtures; to responding to an emergency plumbing leak. They always get the job done right. They are incredibly pleasant to work with from the office to the on-site plumbers. I highly recommend them.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

Ok, the leak detection process is either wonderful - find it exactly and right away - or terrible - spend a bunch of money and find nothing.  That is how it works, and from these guys, I had both.

To be clear, this review is for American Leak Detection of Austin, San Antonio and Boerne. And they have 3 phone numbers and serve three distinct regions. Its a franchise business. Robert runs this office and he is knowledgeable, fair and reasonable, but extremely busy. They try hard, and, I think, want to do the right thing. There is a lot of stress on both the customer and service side of this transaction.

After spending a bunch of money on plumbers, who could not find the leak or even my main water line,  for a 1-2 gal/hr leak, I had someone from ALD come out and spend 3 hours, 3 tanks of gas and say I think it's around here. Nice guy, tried hard, but not good enough for me. The three tanks of gas, which can indicate a big leak, really annoyed me. So I called Robert, and he, kindly and fairly, agreed to send someone else out, at no charge, for a quick visit to at least find the main water line, which is PVC. That was where the original tech thought the water was leaking. Robert said: I don't think we can find that line for you.

He didn't count on his tech, Ryan, or my tenacity. I had already dug two holes, close, using old pics of the line, but no luck, and needed some directional guidance. Ryan, not only confirmed I was very close and which way to dig (and he was right) but he found the copper manifold just outside the house (and under 2 1/2 feet of soil) where the main water enters the home.  So if I ever decide to add a cutoff valve, I now know where to dig.

And although American Leak Detection of A/SA/B isn't perfect, I think they have good people,  good intent and good technology. And Ryan, in my opinion, is a rock star.  Thank you Robert and Ryan.

General advice for anyone trying to get help finding a leak: Before you call, try to figure out the location of every water outlet inside or outside the house, the general location of the main water line (or pool lines) and the leak rate, in gallons per hour.

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

I am being generous for giving them one star.  I had ABC Home and Commercial Services come to trim the five large trees in my yard.  They attempted to do two of the trees in the back yard and then moved to the front yard.  I stopped them before they started trimming the trees and told them to leave.  The workers stood on the ground and with extensions to their saws took off some of the branches that they could reach.  I talked to the manager Jonathan and he told me that they were doing a class 1 pruning.  Their version of a class 1 pruning is a lot different than mine.  If you are not getting up in the trees and trimming out some of the branches, you are not doing a good job at pruning the trees.  They also left a bunch of tree suckers on the large branches.  I admit a few could be good but leaving the majority of the tree suckers is trimming the tree.  I am not an arborist but I do not trust ABC for tree trimming and doubt that I will use them for any other services.

I called to hopefully talk to a manager or someone that makes decisions. I was put in charge of a project for a local school and before I could finish my first sentence I was told WE ARE NOT INTERESTED and hung up on! The woman at receptionist was RUDE! If they don't listen to everything how the heck are they going to know what I need or am looking for from their company. Just something to think about. I am sure the people who do the jobs in the field are phenomenal but the reception needs some help and or a crash course in Customer service training!

Although they were very nice, the work was quite sloppy and often incorrectly done. They also backed into a post in my backyard snapping it and half and then pretended they didn't know! They did offer to come back and make some of it right, I declined due to the dishonesty. I was partially refunded but it took weeks to correct the work myself.

They will screw your house up, make a mess and leave it a mess. They tech that came to my House was apparently in the need of life lessons as a child. You make a mess, you clean it up. You break something then fix it. If you can't fix it then bring it to my attention and find someone that can. When coming to a scheduled call knowing the issue, bring the proper equipment so you don't have to schedule another day and inconvenience the home owner with your incompetence. This company gives the stupidity of a plumber stereotype truth. I will be fighting with the builder so that they lose their contract bc I don't need another tech like that in my house.

Had a stopped up toilet.  I removed to see if I could fix.  I augured , got running again.  Put toilet back on to use.  Backed up again so I removed toilet and snaked it again but when running hose water it would back up so left toilet off and called my home warranty company.   They had 3 plumbers in the area.  First never called me back.  Ten days later I get John.   He shows up in a personal truck, red f150, with no decals, no indication he is even a plumber.  And no tools or equipment I could see.  He ran water down toilet then tried up selling me on what he thought he could do to fix the problem.  I know a crook when I see one and talk to one.  I really feel sorry for ladies with no knowledge about construction, systems, or maintenance.   This guy probably takes advantage of every situation he can.  As you can imagine, I asked him to leave.  Good luck!  The rest of their techs may be ok, but if John is yours, may the force be with you.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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