Best Businesses in San Antonio, TX

Amazing fast friendly service. Came to the house immediately after my water heaters gave out. Very reasonable and excellent workmanship.

I have an old house that often needs work, so I'm very pleased to have plumbers as good as Jeff and Ted helping me out. They've been out 3 times now for various jobs and have done outstanding work each time. They are always on time, they respond to calls and emails very quickly, they charge a fair rate, and they do good work. They're also very nice guys. What more could you want? I'm a very tough grader, but I can't recommend them highly enough.

Mr. Mitchell and his crew have set the standard for plumbing companies in San Antonio.  I will not use anyone else!!  Keep up the great work!!!

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

The folks are H20 Specialists are pros. We have had them work on a variety of projects in our home from installing a tankless water heater; to new plumbing fixtures; to responding to an emergency plumbing leak. They always get the job done right. They are incredibly pleasant to work with from the office to the on-site plumbers. I highly recommend them.

Nice plumber! Natal led a new faucet for me! Checked my bathroom faucet. Replaced the outside faucet. Total $75 and I got a calendar!

We had a disappointing experience with American Leak Detection.  It started off well when their tech came out to first look for the leak.  He was timely and professional, and by all accounts did his job properly.  He located our leak underneath a large stone walkway just a few feet outside of our front door.  They charged us $575 which we felt was fair and were thankful for the information.  

We then had some plumbers come out to get quotes on actually repairing the leak.  They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway.  So, American Leak Detection came out again and located the leak in approximately the same spot.  They charged $350 for coming back out which we again thought was fair.  

We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation.  They excavated underneath the walkway and found nothing.  No pipe.  No leak.  Just a bunch of rock and soil.  They did locate a leak about 20 ft away (not under the walkway) and repaired it.  

When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging.  The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers.  They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to.  Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway.  They told us that their method is not foolproof, which was really more in the form of an excuse than an apology.  Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it.  They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs.  We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.  

They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.

The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times.  She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.

We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide.  What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them.  We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost.  Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers.  When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.

So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations).  The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed.  Their technology isn't perfect and can't account for every single variable that might come up.   It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

Ok, thing is we signed up with them because we get a lot of leaves every year.  We have a lawn the size of two guest bathrooms.  So we signed up for basic service.  What is basic service?  Well it is 5 minutes every other month with a weed eater and they blow the leaves into the street unless said leaves are anywhere around the house but the tiny front yard.  Really, into the street?  And they don't even do a good job at that. All that little bit of time and little service for the monthly fee of $75.  To get anything else taken care of you have to pay extra.  For instance, to get one small bush trimmed in front of my house I would have to pay $150.  I think you get the idea.  My friend pays more than $200 a month for her small yard to get the full service.  But full service is not much better.  You have to call and ask them to actually take care of stuff on the yard.  Consistently.  There are much better much more affordable companies in Austin.

I had Quest out to my house, very over priced. Wanted 700 to sell and install a toilet. I told them to get lost. What a rip off! Went with another company for about half the price.

Responsive, trustworthy, and reasonable. What more can you ask for? I have used them twice now for electrical work and will likely use them again in the future.

They have been awful since the beginning- they did not tie our sewer line into the main sewer line so three days after buying the house the sewage was backing into our house!! Toilet was bolted down too tight and cracked and flooded our house! Same toilet leaked again! And now under our sink is leaking and they tell me I have to pay a 250 dollar service fee!!! Obviously they can't do their job correctly so will never use again or buy a house that they have touched!!!!

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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