Best Businesses in San Antonio, TX

It was a true blessing having discovered this company last year (fall of 2020). For years my house has had a certain plumbing issue and I've had to call other companies until I finally discovered Rutkowski. I just want to say that this company is a VERY honest and VERY fair one. Every other plumber whose come out to run a hose has stated to me that my entire pipe system would have to be dug up and replaced and of course costs thousands of dollars. Rutkowski took the time to pin point the cause of this certain issue and it turns out that there's nothing wrong with all the pipes underground; the problem was one small one in one spot that's costs no where near as much as what other companies had told me!  After the February 2021 freeze, Rutkowski was able to make it out again, and again did a wonderful job replacing pipes that had frozen and burst causing me to have to turn my water off manually. Rutkowski made sure the job was done right,  he did not leave my house without making sure my water was running right inside and out. If you want an honest and reasonable company whose not going to tell you lies and look for things to overcharge you for, you should call Rutkowski!

Another great recommendation from fellow Yelpers.  We returned from vacation to have an alarm going off for our septic pump, and needed some help quickly.  I left a message at first and got a return call within the hour.  I was told he would be here from 3-5 but he actually showed up early!  He got to work quickly, diagnosed the problem, called a partner for a two-person job (who also got here super quick), and finished within an hour.  Super nice, courteous (would not accept my offer to come in the house to wash up...it was a muddy day and a dirty job!), and quick.  They told me our system should be replaced soon but we could wait and see how much longer this one will last, so no high pressure sales at all.  Highly recommend, and will use when we do need to replace the current system.

We discovered what looked like a foundation leak on Mon. morning.  It was fixed by Mon. evening, without an after hours upcharge!  Mr. Mitchell made the time to come out within a few hours of calling, and quickly assessed the issue.  He quoted a fair estimate, sent two very nice and capable young men to make repairs.  Within a span of a few hours, all work was professionally done, and they even cleaned up after themselves.  It's not often you hear people talk about integrity, and doing the right thing by charging a pair price while they provide great service.  You will if you hire Mr. Mitchell & crew.  He is the needle in the haystack.

I never new how much water pressure one could actually have till now. I called 7 plumbers and he was the one. case resolved, I was in tears when my husband called me and told me the good news. I can't believe all these top company's couldn't figure it out like Roto rooter,  aaa auger plumbing, a affordable,  will fix it and 2 others that just scratched there head and said let me read up and get back with you. just get it done right the first time . I am so happy with this company and I'm once again a happy home owner

I love these guys. Boss man is a big ole teddy bear. They saved my bacon more than once, always at 4 in the afternoon on Friday. I have sold my home and am definitely recommending Shamrock to the new home owners. They ROCK.

I would highly recommend. This is the second time they have been able to help us . First time they installed a water heater, and this time they helped us with some pipes. Always courteous and professional , honest, and affordable. Quick to respond. We will definitely call them again if we are in need of any work done at our home .

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

We had a disappointing experience with American Leak Detection.  It started off well when their tech came out to first look for the leak.  He was timely and professional, and by all accounts did his job properly.  He located our leak underneath a large stone walkway just a few feet outside of our front door.  They charged us $575 which we felt was fair and were thankful for the information.  

We then had some plumbers come out to get quotes on actually repairing the leak.  They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway.  So, American Leak Detection came out again and located the leak in approximately the same spot.  They charged $350 for coming back out which we again thought was fair.  

We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation.  They excavated underneath the walkway and found nothing.  No pipe.  No leak.  Just a bunch of rock and soil.  They did locate a leak about 20 ft away (not under the walkway) and repaired it.  

When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging.  The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers.  They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to.  Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway.  They told us that their method is not foolproof, which was really more in the form of an excuse than an apology.  Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it.  They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs.  We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.  

They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.

The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times.  She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.

We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide.  What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them.  We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost.  Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers.  When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.

So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations).  The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed.  Their technology isn't perfect and can't account for every single variable that might come up.   It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.

Tietze Plumbing Inc really came to our rescue! The dispatchers were quick and efficient. We had our hot water heater go out! Walker and Travis brought pure professionalism, knowledge, skill and excellent communication to help get our water heater replaced as it had already had the temp controls replaced previously and was 14 yrs old so was ready to be replaced. All of my questions were answered and different options were fully explained! Extreme respect was shown such as always wearing their facemasks and cleaning up thoroughly afterward. I highly recommend this family owned and operated business, which we like to support. Great service and we had hot water same day. We will definitely utilize them for any future plumbing needs!!

We recently had our AC system replaced by ABC and they did a great job. Our furnace gave out when it was 24* and they had someone out the next morning to help us. The entire process was seamless and we are very pleased with our new unit! Lamont, Louis and Chris installed our new Lennox system and took the time to make sure everything was done correctly and looked pristine. We were even able to relocate the it to the side of the house from the back patio, which was a major win. The new unit is 100% quieter than our 17 year old system, and much more energy efficient too. We would recommend ABC to anyone looking for a quality new system with great customer service!

5 Stars all the way.  Clint Morris was extremely professional and completed his work in less than 30 minutes.  He took the time to explain exactly what he was going to do and why he was doing it.  How many times do you get a quote for a repair and it ends up costing less?  I could not believe it costs less.  I will definitely call Quest if I ever have any future plumbing needs.

Great work running some wiring for new outlets. They came in for my assessment and had the whole project finished very quickly.

Our toilet stopped working last week, we called in to the service department who was very helpful. Then the plumber arrived (his name was Nick) was super helpful, worked efficiently, and got our toilet fixed in no time. I highly recommend this company for any of your plumbing needs

Had Fred Wrights come out (Preferred vendor from our home warranty company) to fix a leaky sink, leaky faucet and septic drain issue in May 2012. As of October 2012, I still have 2 out of the three issues unresolved and the guy from Freds quoted $9,000 (!!) to dig under my slab and fix the roots that had gotten into the drainage pipe. I called a second company to come out and paid them $227 to fix without digging under anything. Dishonest and incompetent company.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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