Best Businesses in San Antonio, TX

This review is long overdue. I had my first experience with Carl about two years ago. He gave us an excellent price on replacing a leaking pressure valve out by the meter and he and his son did great work.  It was great timing for that problem to happen because he identified a separate problem I was having and didn't know about.  I had a faulty water softener that was ruining my plumbing and his expertise saved me from a future major and expensive problem. I can't thank him enough for that.  At a later time we also had him replace a kitchen sink and bathroom fixtures and he was more than fair and again great work. He is communicative and punctual. I'll never use another plumber and he has my recommendation for your plumbing needs.

Ted recently came out to meet us regarding some tankless water heater concerns that I had. He had performed extra research by calling a Rinnai tech before the visit and provided us with great information. Fortunately, we determined that nothing needed to be done at the time, but I will not hesitate to contact and refer Thunderbird for future plumbing needs!

Great service at a reasonable price. Thanks for coming out quickly and taking care of our water spigots.

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

I was in need of some outdoor plumbing projects.  They responded quickly to my request for a quote  They were on time, very professional and did an excellent job.  Pricing was also very reasonable.   I highly recommend them.

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

Ok, the leak detection process is either wonderful - find it exactly and right away - or terrible - spend a bunch of money and find nothing.  That is how it works, and from these guys, I had both.

To be clear, this review is for American Leak Detection of Austin, San Antonio and Boerne. And they have 3 phone numbers and serve three distinct regions. Its a franchise business. Robert runs this office and he is knowledgeable, fair and reasonable, but extremely busy. They try hard, and, I think, want to do the right thing. There is a lot of stress on both the customer and service side of this transaction.

After spending a bunch of money on plumbers, who could not find the leak or even my main water line,  for a 1-2 gal/hr leak, I had someone from ALD come out and spend 3 hours, 3 tanks of gas and say I think it's around here. Nice guy, tried hard, but not good enough for me. The three tanks of gas, which can indicate a big leak, really annoyed me. So I called Robert, and he, kindly and fairly, agreed to send someone else out, at no charge, for a quick visit to at least find the main water line, which is PVC. That was where the original tech thought the water was leaking. Robert said: I don't think we can find that line for you.

He didn't count on his tech, Ryan, or my tenacity. I had already dug two holes, close, using old pics of the line, but no luck, and needed some directional guidance. Ryan, not only confirmed I was very close and which way to dig (and he was right) but he found the copper manifold just outside the house (and under 2 1/2 feet of soil) where the main water enters the home.  So if I ever decide to add a cutoff valve, I now know where to dig.

And although American Leak Detection of A/SA/B isn't perfect, I think they have good people,  good intent and good technology. And Ryan, in my opinion, is a rock star.  Thank you Robert and Ryan.

General advice for anyone trying to get help finding a leak: Before you call, try to figure out the location of every water outlet inside or outside the house, the general location of the main water line (or pool lines) and the leak rate, in gallons per hour.

Well. First experience was really good. A nice gentleman came out to check my water softener. It was about 15 years old and I was tired of the expensive repairs. It was from a huge national chain. He made me a reasonable quote and replaced it that afternoon. Did a great job. We talked about a whole house filter and a New RO system. He gave me some idea of the price and told me when I was ready to call and they'd give me a quote. So a couple months later I call for a quote and hope to get the same guy. The guy that came was a different person. Didn't seem to interested. Started helping himself to the candy bowl without asking. We just wanted a couple of quotes. He couldn't even do that. Said he'd get back with us.  So about 5 days goes by and no quote. Nothing fancy just the whole house filter and RO system and we currently had an RO system just was 15 years old so the plumbing was in. He finally gave us an outrageous quote. We ended up buying an RO system and replacing it ourselves. It took 30 minutes. Saved about $400 in labor. I then was thinking about the whole situation and thought they might like to know about my experience. I sent in a very nice email detailing the good and the bad experience I had with them. It's been a few weeks and I've still heard nothing.

Robert from the HVAC department was a champ! He worked tirelessly in my hot garage updating/cleaning coils and installing new hardware. He was meticulous, making sure everything worked properly before he left. And he did it all while still in pain from a recent oral surgery!  Will surely call ABC and Robert, especially for any future services.

We have used Quest for several years on our condo and they have always been responsive and reliable.

I contacted several electricians, but Jose contacted me and came by the next day. He was fast and efficient. Thanks Jose!

They were who my builder had install the plumbing 2 yrs ago. My pressure regulator valve went out 2 yrs and 1 month after install (1 month after the 2 yr warranty expired). So I called them to see what they could do. They said that they could send a tech out that morning since they were on a job nearby. 6 hrs and 2 additional phone calls later they finally showed up. Even though the part failed, they didn't cover it since my warranty expired, so $220 was the cost to replace. The tech had to dig to access the pipe, but he could have taken a little more care to make it easier to put the grass back together but no, he flung grass and dirt everywhere. Had to get additonal soil and grass seed to patch the area back up. And he did not like the fact that I stood there and watched him do the repair. Sorry but if I'm paying someone to do a job, I have the right to watch and make sure it's done. My overall experience with this company is poor. They probably have decent price for builders but I would never call them again to do any future work on my house. I do not recommend this company for any homeowner to hire, look someplace else.

HORRIBLE - Technician came out to assess a bad hot water heater.  He would not give me a written estimate and tried to tell me I needed unnecessary parts.  He also left the T&P valve open and it completely flooded my yard and wasted thousands of gallons of water.  DO NOT USE THESE GUYS!!!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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