Best Businesses in San Antonio, TX

Best plumber in the area, hands down. They are my go to for all plumbing needs. They fixed a leak at the washing machine lines the first time I used them. I was so impressed with their service that when the 21 year old water heater finally gave out, I knew exactly who to call. They were here the next day. They will install soft water next, and I will be calling on them again to replace interior fixtures.

We ended up not using Thunderbird, because we were ultimately forced to go through our new builder's warranty, but I had an excellent experience talking to Thunderbird on the phone. A real plumber called me back real quick, and squeezed us into an appointment the same day. They offered valuable advice and insight over the phone into the reasons why a newly built home would have a clog so soon (within a year), and next steps should something occur. When I had to cancel the appointment because the builder told us we would void the warranty by using a third party, and called Thunderbird back to tell them as such, they were just as helpful. Chad (Jeff?) sounded like a great guy. They also gave me a very competitive quote on fixing the clog and quoted incidental charges as well.

I would 100% hire them as soon as the warranty runs out on the new build.

Please give them a shot, we were kindly dealt with even though we didn't end up giving them business this time around, and had extremely reasonable quotes. They offer camera services into your pipes as well (in case you are starting to doubt your home builder's plumber choice, as I am).

Mr. Mitchell and his crew have set the standard for plumbing companies in San Antonio.  I will not use anyone else!!  Keep up the great work!!!

I never new how much water pressure one could actually have till now. I called 7 plumbers and he was the one. case resolved, I was in tears when my husband called me and told me the good news. I can't believe all these top company's couldn't figure it out like Roto rooter,  aaa auger plumbing, a affordable,  will fix it and 2 others that just scratched there head and said let me read up and get back with you. just get it done right the first time . I am so happy with this company and I'm once again a happy home owner

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

Nice plumber! Natal led a new faucet for me! Checked my bathroom faucet. Replaced the outside faucet. Total $75 and I got a calendar!

American Leak Detection will be my go to plumbing company as long as I call Texas home. Had my first interaction with them today and could not have been more pleased. They were prompt, professional and very informative. My technician, Kaleb, took the time to walk me through everything ensuring I understood what he was talking about as we went along. Highly recommend this company!!

Wolves in sheep's clothing

Beware! I feel so sad and stupid for trusting that this company is reputable and has excellent reviews.

I was given an arrival window for consultation between 1pm and 4pm. The  Technician did called a bit after 5pm to explain that he was held up and running about 2 hour behind. I truly appreciated the call since I felt that he was demonstrating accountability. Around 6:40 pm  the tech arrived. Tech was very polite, patient, professional, and engaged well in explaining needed work.

He took about 10-15 minutes to expose the water pressure regulator and show that there was a leak and the cost to repair it would be around $1500. Unfortunately,  this is were I feel taken by the wolf. I trusted the estimate due to presentation and charisma of the tech. I agreed to the service and price. I decided to do some research before the next day of job needed and to my surprise the quote given was almost 3x more  than estimates online. I decided to get second opinion and indeed charges quoted where about twice higher.

I canceled the service and received a call from the company's office manager, Becky, that I owe $425 for the consultation: tech coming out, gas (company is maybe 5 miles from my home), and exposing the line. Of course, I was not happy with this price and explain that a hole was dug and water removed to show water pressure regulator leak. The tech took about 10 minutes top 15 minutes to show regulator and leak and I am responsible for $425 for a maybe 15 minute consultation .  Office manager agreed to reduce it to $225 and provided an invoice indicating an hour work (not true), two techs coming for consultation (not true) and PB1B Basic Pressure Control System Renovation:
Basic Pressure Control System Renovation
Single isolation system
Performance and safety testing, six month warranty (I am not a plumber but I do not believe that none of the work that is listed was done) for God's sake 6 months warranty for exposing the broken/ leaking water pressure regulator?

Please take your time to ask questions. I am not sure if this happened to me since I am an ignorant female who should have asked more questions and done research before agreeing to pay 2x - 3x more for a service which was canceled once I educated myself but now I am left with a broken water pressure regulator and a $425/ 15 minute consultation (negotiated down to $225).

I am feeling discouraged with humanity! Best way I can describe  this experience is: Beware of Wolves in Sheep's Clothing

Jose, Victor & Marcos spent 2 days taking down 7 bad trees! They were amazing how careful, but, quick on taking down a big tree! They cleaned up behind themselves & even leveled a root sticking out of ground, it's level with the ground. They also trimmed out pecan & are coming back to fertilizer it!

Quest plumbing was able to send someone out to our home on a Sunday and saved the day. On the phone and in person everyone we encountered from their company was profession, kind, honest, and thorough in explaining the problem and the charges. Their prices were very reasonable; especially for a weekend. We are happy to support this excellent local business and will call them should we have any future plumbing needs. Great job! Thank you again!

Got my garbage disposal replaced. They always answered all my questions in a prompt manner and were very punctual. My tenant was happy with the results. I would definitely use them again.

They will screw your house up, make a mess and leave it a mess. They tech that came to my House was apparently in the need of life lessons as a child. You make a mess, you clean it up. You break something then fix it. If you can't fix it then bring it to my attention and find someone that can. When coming to a scheduled call knowing the issue, bring the proper equipment so you don't have to schedule another day and inconvenience the home owner with your incompetence. This company gives the stupidity of a plumber stereotype truth. I will be fighting with the builder so that they lose their contract bc I don't need another tech like that in my house.

This company was procured through our Home Warranty company to come out and take a look at a leaking pipe we have after the winter storm.  Service request was put on 3/2 and a few days later they called to setup an appointment with their earliest time slot available, which was 8 days later.  We understand the winter storms caused havoc.  On the day of the appointment they called and said they will be here within 30 minute s but also told my wife they needed the service fee to be paid in cash.  This was news to us and it is not stated in our Home Warranty contract.  We questioned it and said we would get cash.  After I get home from leaving work early to meet the Flow-Wrong Plumbing, I get an email from Home Warranty stating a new provider is now on contract.  So after waiting a week and half we now have to contact the new provider to try and get this matter resolved.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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