Best Businesses in San Antonio, TX

Carl came to my home to check for a water leak. His son put a pressure gauge on a hose bib. They were at my house 15 minutes. I was told that i did not have a leak; later that day found a leak in my sprinkler system.  They charged me $124.00. Beware
Kevin J. Kincaide

First off... THANK YOU YELPERS for your reviews! I found Thunderbird Plumbing due to its 5 stars reviews here on yelp (and the 10% discount by mentioning Yelp attracted me too --although I totally forgot to mention it -- no biggie)...

I called on Wednesday morning of Spring Break and had a call back from them no more than 2 hours later. Since I commute the timing was really important... I explained my situation and threw out Friday as a long shot to see if we could set up an appointment -- and they were able to fit me in... Ted was actually able to get out to me a bit earlier than planned and that worked out even better!

Ted was great to work with -- very friendly and funny. Very professional, clearly experienced,  and helpful in diagnosing the problem (I had them out to fix a garbage disposal which turned out to be a clogged pipe) and he gave suggestions on how to avoid it in the future.  He was in and out in no time (which left me to enjoy the awesome Austin weather and fit in some shopping with my friends!)

Wonderful wonderful wonderful customer service! I'm calling these guys for plumbing needs in the future for sure and I'm glad that I can give this company another 5 star review!

Awesome Service. Called at about 6 in the evening with a leak in my kitchen ceiling. He came out in about an hour. Made the best of the situation then came back the next morning to fix. Great guy who took the time to do it right. And he wasn't trying to up charge with other stuff. Gave honest answers to my questions . I had been debating some bathroom remodeling and he answered honestly which meant no extra money out of my pocket. I would gladly use this company every time.

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

I was in need of some outdoor plumbing projects.  They responded quickly to my request for a quote  They were on time, very professional and did an excellent job.  Pricing was also very reasonable.   I highly recommend them.

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

They came to check on a couple leaks in my house. Initially the guy was not finding any leaks, then he said it was the downspouts in my shower/tub.  I'm not sure how the shower upstairs leaks into the downstairs without leaving any water damage on the wall or ceiling.  When I asked for the report, they refused to give me the leak inspection becuase my insurance company was handling a claim for the damage.  What?! This is my property and they won't even give me the report. I'm not confident this company is any good for anything other than serving the insurance cronies.

Samuel was our plumber and came out twice, once for an emergency issue that thankfully was not an emergency..and again to fix the actual problem. He was friendly professional knowledgeable and did outstanding work. Thank you Samuel!

I had a problem with a missed appointment but their customer service did a stellar job at rectifying the situation.

What a tremendous experience we just had with Quest!  

A month or so ago, we had another plumbing company out to the house for what we thought was an emergency. Before we knew it, they quoted us $20k to fix our issues. Quest was our second opinion.

I cannot say enough about our experience. Brylee (hope I spelled that right) came out; he was extremely nice and easy to deal with/talk to. Together, after I explained everything I knew and was told, we worked together to form a game plan to tackle the problems.

Imagine that! Actually being involved with decisions regarding your own home!

Brylee took a TON of time with us, walked us through every aspect of what he encountered/saw with the pipes under the house, and left us feeling fully informed and comfortable.

I cannot say enough about the job Quest (and Brylee) did at our home!

Definitely call Quest - you'll thank us.

I only used him once, but he came the day after I called. I had lost my remote, bought one at Home Depot, got home and realized the receiver in the fan housing had to be changed out. I had called several places who were very expensive or would come in a couple of weeks. Repalo was quick, reasonably priced and efficient. I definitely recommend them.

Avoid this company! Avoid this company! I probably shouldn't even call them a company. They would not honor my 2 year warranty even though my claim was within 2 years of the installation. The main person I talked to in the office was Susanna Delgado and she was by far the worst customer service person I've talked to in years. She was rude and inconsiderate. Please notice she has left a google review giving this company one if its few 5 star ratings. She is obviously bias so you should disregard that review. I haven't had hot water for over a week and she had no urgency to fix it. She sent a service rep out and he couldn't fix it. After they tried and failed she said it's out of our hands. Umm hello you are the company that installed it and it's been less than two years so I have a contractual warranty and you're a plumber so how can you not fix it? I'm going to cut my losses and move on and never talk to these people again.  I'm looking forward to use a plumber who cares at least a little bit about other people! Please stay away from this company! Zero stars! I forgot to mention they improperly installed the unit when building the house so they can't even do their job right! They straight up left out a part that is required to keep the unit dry so water got into the unit and ruined it. I even read the manufacturer's user guide and it explicitly says this part is required upon installation otherwise it is improperly installed.

Flow -Wright Plumbing came to our home to replace a water heater under our home warranty. Would not replace the part with out paying addition cost (more than double the cost of the water heater) that John would or could not explain. Continued to accuse me of being argumentative because I asked for an explanation of the cost. Very poor customer service.  
Took my $75 service fee without doing anything. Insisted on cash. He said all cost needed to be paid in cash (big red flag) because the banks were not open (covid).
I think this company needs a visit from the IRS.
Don't waste your time or money with these people.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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