Best Businesses in San Antonio, TX

It was a true blessing having discovered this company last year (fall of 2020). For years my house has had a certain plumbing issue and I've had to call other companies until I finally discovered Rutkowski. I just want to say that this company is a VERY honest and VERY fair one. Every other plumber whose come out to run a hose has stated to me that my entire pipe system would have to be dug up and replaced and of course costs thousands of dollars. Rutkowski took the time to pin point the cause of this certain issue and it turns out that there's nothing wrong with all the pipes underground; the problem was one small one in one spot that's costs no where near as much as what other companies had told me!  After the February 2021 freeze, Rutkowski was able to make it out again, and again did a wonderful job replacing pipes that had frozen and burst causing me to have to turn my water off manually. Rutkowski made sure the job was done right,  he did not leave my house without making sure my water was running right inside and out. If you want an honest and reasonable company whose not going to tell you lies and look for things to overcharge you for, you should call Rutkowski!

I have an old house that often needs work, so I'm very pleased to have plumbers as good as Jeff and Ted helping me out. They've been out 3 times now for various jobs and have done outstanding work each time. They are always on time, they respond to calls and emails very quickly, they charge a fair rate, and they do good work. They're also very nice guys. What more could you want? I'm a very tough grader, but I can't recommend them highly enough.

I had a Yelp thread with Mr Mitchell during the freeze of 2021. Knowing that all plumbers were going to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house).

On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were.

Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply.

After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside).

Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied ok.

4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1 gash in the copper.

I immediately (4 minutes later) responded to Mr Mitchell's ok text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out.

I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal.

Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review.

Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

I had a leaky main water line. I called Shamrock Plumbing and although very busy they were able to squeeze me in the next morning.  Patrick Feely showed up with two of his plumbers. We discussed the problem and Patrick gave his plumbers instructions and they went to work to bypass the leak and get the water to my house restored. Although it was cold and misting rain they never slowed down. It is very unusual for me to recommend a service or business but I won't hesitate to recommend Shamrock Plumbing.

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

Rueben has been my plumber for 16 years. Except for being way too busy during Covid and the big freeze, he is always quick, friendly, knowledgeable and economical. You will not be disappointed.

My insurance company had ALD come to my home after I had discovered a leak in my over the garage apartment on 02/17/21, a leak which resultEd in water escaping onto and thru the garage sealing.  Their services were requested as the plumbing company I had initially called had failed to locate the leak and had failed to return as promised.  ALD responded on 03/22/21 though they too were unable to locate the leaks exact location.  The technician said it was a hot water leak, something I already knew, and somewhere between the shower enclosure faucet and the kitchen sink (all of which are in the same ten foot or so area).  Their representative further said that they would have to reroute that particular water line to limit costs and damages to my custom kitchen and bathroom cabinets, confirming what I had already told him.  The represent also said that ALD would provide a report to the insurance carrier in a few days and would provide me an estimate to complete the repair so I can compare it to other estimates should I decide to contact other plumbers and obtain other estimates.  It took about two weeks for them to send the report to my insurance carrier and have never provide me an estimate and it is now 04/16/21, and I still don't have hot water.  I don't know how much they charged as the bill was apparently sent to the insurance company.  I realize they are or were extremely busy due to the various electric companies turning the powere on and off again, causing blackouts which exasperated the freeze, though feel that should be able to provide an estimate of repairs.  I wouldn't recommend their services or request their services again as they couldn't actually find the leak and have yet to follow thru and provide an estimate as promised.

Wolves in sheep's clothing

Beware! I feel so sad and stupid for trusting that this company is reputable and has excellent reviews.

I was given an arrival window for consultation between 1pm and 4pm. The  Technician did called a bit after 5pm to explain that he was held up and running about 2 hour behind. I truly appreciated the call since I felt that he was demonstrating accountability. Around 6:40 pm  the tech arrived. Tech was very polite, patient, professional, and engaged well in explaining needed work.

He took about 10-15 minutes to expose the water pressure regulator and show that there was a leak and the cost to repair it would be around $1500. Unfortunately,  this is were I feel taken by the wolf. I trusted the estimate due to presentation and charisma of the tech. I agreed to the service and price. I decided to do some research before the next day of job needed and to my surprise the quote given was almost 3x more  than estimates online. I decided to get second opinion and indeed charges quoted where about twice higher.

I canceled the service and received a call from the company's office manager, Becky, that I owe $425 for the consultation: tech coming out, gas (company is maybe 5 miles from my home), and exposing the line. Of course, I was not happy with this price and explain that a hole was dug and water removed to show water pressure regulator leak. The tech took about 10 minutes top 15 minutes to show regulator and leak and I am responsible for $425 for a maybe 15 minute consultation .  Office manager agreed to reduce it to $225 and provided an invoice indicating an hour work (not true), two techs coming for consultation (not true) and PB1B Basic Pressure Control System Renovation:
Basic Pressure Control System Renovation
Single isolation system
Performance and safety testing, six month warranty (I am not a plumber but I do not believe that none of the work that is listed was done) for God's sake 6 months warranty for exposing the broken/ leaking water pressure regulator?

Please take your time to ask questions. I am not sure if this happened to me since I am an ignorant female who should have asked more questions and done research before agreeing to pay 2x - 3x more for a service which was canceled once I educated myself but now I am left with a broken water pressure regulator and a $425/ 15 minute consultation (negotiated down to $225).

I am feeling discouraged with humanity! Best way I can describe  this experience is: Beware of Wolves in Sheep's Clothing

I've relied on ABC for everything from lawn maintenance, handyman services, seasonal work with installing lights...well I've pretty much used almost all of their services.  They've never been AMAZING but they have been really good at getting work completed so long as you set up your expectations before work begins, they are reliable and if for some reason miss the mark ALWAYS make it right!

That being said they're not that company any longer.  Not sure what has happened, maybe trying to do to much with pretty much any service under the roof?  I hope they can get back to being good, I need your services!

Ryan from Quest came out to check out the gas line to my gas fireplace. Ended up not being a gas line problem, but Ryan pointed out the features of my fireplace and the things I needed to do to operate it effectively. Assured me there were no issues with my gas line, which was a relief. Very professional. Fair price for service call. I would not hesitate to call Ryan at Quest again!

I only used him once, but he came the day after I called. I had lost my remote, bought one at Home Depot, got home and realized the receiver in the fan housing had to be changed out. I had called several places who were very expensive or would come in a couple of weeks. Repalo was quick, reasonably priced and efficient. I definitely recommend them.

These guys were very professional and nice. They arrived during they appointment window. They investigated the source of the smell in my bathroom and gave me some tips as it wasn't currently smelling.

HORRIBLE - Technician came out to assess a bad hot water heater.  He would not give me a written estimate and tried to tell me I needed unnecessary parts.  He also left the T&P valve open and it completely flooded my yard and wasted thousands of gallons of water.  DO NOT USE THESE GUYS!!!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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