Best Businesses in San Antonio, TX

Several times now we have been so grateful for each of the Rutkowski plumbers as they are each very capable, kind, thorough, wise, clean and they explain everything especially if there are options. It is such a relief to have a trustworthy service to count on.

I always feel good about calling Thunderbird Plumbing Company.  They are so good about returning calls and so pleasant to deal with.  I called and left a message for Ted this morning.  He returned my call promptly and came out to repair two broken toilets this afternoon!   I couldn't ask for better service.  Ted is very kind and patient and will show you the work he has done and explain everything he did, then ask you if you have any questions.  Now that's customer service- Thanks Ted!

I had a Yelp thread with Mr Mitchell during the freeze of 2021. Knowing that all plumbers were going to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house).

On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were.

Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply.

After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside).

Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied ok.

4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1 gash in the copper.

I immediately (4 minutes later) responded to Mr Mitchell's ok text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out.

I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal.

Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review.

Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

I never new how much water pressure one could actually have till now. I called 7 plumbers and he was the one. case resolved, I was in tears when my husband called me and told me the good news. I can't believe all these top company's couldn't figure it out like Roto rooter,  aaa auger plumbing, a affordable,  will fix it and 2 others that just scratched there head and said let me read up and get back with you. just get it done right the first time . I am so happy with this company and I'm once again a happy home owner

They did an amazing job! The crew came to our house as promised. If they had a question they always asked to see if it was acceptable. Very professional we couldn't have asked for more.

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

Rueben has been my plumber for 16 years. Except for being way too busy during Covid and the big freeze, he is always quick, friendly, knowledgeable and economical. You will not be disappointed.

I had a pool leak that I had already had a leak detection company come look at, and they couldn't find anything. I called ALD and they found the leak and literally marked an X on the ground where the leak was. They tested the whole pool while they were there. I highly recommend this company.

Hearing water running I needed to locate a water leak.  After calling Tietze the plumbers that came out were very nice but did not seem to know where to start looking.  After 6 hrs $1100 dollars an four large holes in my Sheetrock in 2 rooms they left me with a $2000 bid to reroute my water lines.  I declined the additional ripoff.  They left me with another water leak in the wall they put a patch on it but it is still wet an has a slow leak that is being fixed today by another plumber for much much less.  My house was left in a mess with several sheet rock holes to patch up on my own.  They tear it up but they don't fix it.  Worst experience ever.  Do not use these guys they are super expensive an do not get the job done.

After a great experience with the electrical services, I hired a handyman for 4 hours. After meeting with someone from the company that came out and took notes on what I needed done, I felt like this was a great deal. I was told it was best for the company to purchase the paint so it would be guaranteed along with work. What i was not told was that the purchasing of paint and materials would take close to 2 hours of the 4 hours for which I paid and I live near several big box stores. The handyman was not able to finish all that I had hoped as so much time was spent shopping. I would not recommend the handyman services.

What a tremendous experience we just had with Quest!  

A month or so ago, we had another plumbing company out to the house for what we thought was an emergency. Before we knew it, they quoted us $20k to fix our issues. Quest was our second opinion.

I cannot say enough about our experience. Brylee (hope I spelled that right) came out; he was extremely nice and easy to deal with/talk to. Together, after I explained everything I knew and was told, we worked together to form a game plan to tackle the problems.

Imagine that! Actually being involved with decisions regarding your own home!

Brylee took a TON of time with us, walked us through every aspect of what he encountered/saw with the pipes under the house, and left us feeling fully informed and comfortable.

I cannot say enough about the job Quest (and Brylee) did at our home!

Definitely call Quest - you'll thank us.

On Wednesday afternoon I requested a response and by Thursday afternoon they had already responded and finished the job. Amazing response time. Great, efficient and quality work. I highly recommend you support this local family business. They replaced my dimmer and also changed the outdoor spigot.

These guys were very professional and nice. They arrived during they appointment window. They investigated the source of the smell in my bathroom and gave me some tips as it wasn't currently smelling.

Had a stopped up toilet.  I removed to see if I could fix.  I augured , got running again.  Put toilet back on to use.  Backed up again so I removed toilet and snaked it again but when running hose water it would back up so left toilet off and called my home warranty company.   They had 3 plumbers in the area.  First never called me back.  Ten days later I get John.   He shows up in a personal truck, red f150, with no decals, no indication he is even a plumber.  And no tools or equipment I could see.  He ran water down toilet then tried up selling me on what he thought he could do to fix the problem.  I know a crook when I see one and talk to one.  I really feel sorry for ladies with no knowledge about construction, systems, or maintenance.   This guy probably takes advantage of every situation he can.  As you can imagine, I asked him to leave.  Good luck!  The rest of their techs may be ok, but if John is yours, may the force be with you.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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