Best Businesses in San Antonio, TX

Carl came to my home to check for a water leak. His son put a pressure gauge on a hose bib. They were at my house 15 minutes. I was told that i did not have a leak; later that day found a leak in my sprinkler system.  They charged me $124.00. Beware
Kevin J. Kincaide

First off... THANK YOU YELPERS for your reviews! I found Thunderbird Plumbing due to its 5 stars reviews here on yelp (and the 10% discount by mentioning Yelp attracted me too --although I totally forgot to mention it -- no biggie)...

I called on Wednesday morning of Spring Break and had a call back from them no more than 2 hours later. Since I commute the timing was really important... I explained my situation and threw out Friday as a long shot to see if we could set up an appointment -- and they were able to fit me in... Ted was actually able to get out to me a bit earlier than planned and that worked out even better!

Ted was great to work with -- very friendly and funny. Very professional, clearly experienced,  and helpful in diagnosing the problem (I had them out to fix a garbage disposal which turned out to be a clogged pipe) and he gave suggestions on how to avoid it in the future.  He was in and out in no time (which left me to enjoy the awesome Austin weather and fit in some shopping with my friends!)

Wonderful wonderful wonderful customer service! I'm calling these guys for plumbing needs in the future for sure and I'm glad that I can give this company another 5 star review!

We discovered what looked like a foundation leak on Mon. morning.  It was fixed by Mon. evening, without an after hours upcharge!  Mr. Mitchell made the time to come out within a few hours of calling, and quickly assessed the issue.  He quoted a fair estimate, sent two very nice and capable young men to make repairs.  Within a span of a few hours, all work was professionally done, and they even cleaned up after themselves.  It's not often you hear people talk about integrity, and doing the right thing by charging a pair price while they provide great service.  You will if you hire Mr. Mitchell & crew.  He is the needle in the haystack.

I never new how much water pressure one could actually have till now. I called 7 plumbers and he was the one. case resolved, I was in tears when my husband called me and told me the good news. I can't believe all these top company's couldn't figure it out like Roto rooter,  aaa auger plumbing, a affordable,  will fix it and 2 others that just scratched there head and said let me read up and get back with you. just get it done right the first time . I am so happy with this company and I'm once again a happy home owner

Shamrock was timely, professional and very qualified. I would highly recommend using them.

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

Ok, the leak detection process is either wonderful - find it exactly and right away - or terrible - spend a bunch of money and find nothing.  That is how it works, and from these guys, I had both.

To be clear, this review is for American Leak Detection of Austin, San Antonio and Boerne. And they have 3 phone numbers and serve three distinct regions. Its a franchise business. Robert runs this office and he is knowledgeable, fair and reasonable, but extremely busy. They try hard, and, I think, want to do the right thing. There is a lot of stress on both the customer and service side of this transaction.

After spending a bunch of money on plumbers, who could not find the leak or even my main water line,  for a 1-2 gal/hr leak, I had someone from ALD come out and spend 3 hours, 3 tanks of gas and say I think it's around here. Nice guy, tried hard, but not good enough for me. The three tanks of gas, which can indicate a big leak, really annoyed me. So I called Robert, and he, kindly and fairly, agreed to send someone else out, at no charge, for a quick visit to at least find the main water line, which is PVC. That was where the original tech thought the water was leaking. Robert said: I don't think we can find that line for you.

He didn't count on his tech, Ryan, or my tenacity. I had already dug two holes, close, using old pics of the line, but no luck, and needed some directional guidance. Ryan, not only confirmed I was very close and which way to dig (and he was right) but he found the copper manifold just outside the house (and under 2 1/2 feet of soil) where the main water enters the home.  So if I ever decide to add a cutoff valve, I now know where to dig.

And although American Leak Detection of A/SA/B isn't perfect, I think they have good people,  good intent and good technology. And Ryan, in my opinion, is a rock star.  Thank you Robert and Ryan.

General advice for anyone trying to get help finding a leak: Before you call, try to figure out the location of every water outlet inside or outside the house, the general location of the main water line (or pool lines) and the leak rate, in gallons per hour.

On 12/16/2017  I called Tietze Plumbing for an estimate to install a water heater.  I mentioned that I was going to buy the water heater from Lowe's and needed them to pick up water heater and install.  She quoted $550 to $750.    When the guys came out to look where it will be installed I mentioned that they would have to pick up water heater.  They said I would also need an expansion.   So I purchased everything that was needed.   After calculating their estimate they said it would cost $800 just to install.   The next day they installed water heater and said it would cost $974 just to install.  I reminded them of their previous quote.  He just shrugged his shoulders.   After they left,  by nighttime my water still was not hot.   I called, and he suggested I check circuit breaker , so I did.  After flipping switch and waiting a couple hrs it seemed like I might be getting hot water.   The next day , still no hot water.   After speaking w/someone from mfg. company, I was asked if they asked me to turn water on to purge the system, I said no.  She then said , they might of damaged the heating element.  I called Tietze,  and after she spoke w/the installers, she said that they did everything they were suppose to.  Because , I didn't purchased the water heater from them I was told they couldn't warrant the installation.   It would cost $49 just to come out in addition to the cost of additional work.   I was not happy w/the extra costs.  I felt I already paid enough.   The lady a couple days later said the reason why it cost more to install is because they had to pickup water heater and install expansion pump.    The installers already knew that when they quoted $800  but then charged me $973 instead.    I ended up having to call a different plumber.   This other plumber was very nice and fixed the problem at no charge.   He said I already paid enough for a poor installation job.     I WILL NEVER CALL TIETZE PLUMBING AGAIN.   THEY LIED TO ME, OVERCHARGED ME,  DID NOT WANT TO WARRANT THEIR INSTALLATION.     And I will continue to spread my review because it's not right that they rip people off.

We have been with this company 10 years and love them.  We get quarterly service and can only say good things about ABC.  Oscar is the best service guy, super star in our book.  I have had to have call backs on fire ants at times and ABC has been very responsive.  I have never had any phone issues in my communication with ABC.

Clint was absolutely wonderful.  He came to fix our hot water heater and while he was there a line to my toilet burst.  I had water all over but Clint came to the rescue.  He vacuumed up the water and repaired the line. He was so professional and kind about everything.  I am so happy he was there.  I will definitely use Quest again and ask for Clint by name.

I know sometimes people are hesitant hiring a handyman especially for electrical working but Jose is very knowledgeable and responds in a timely manner. Before giving me a final price he suggested he come by to see what exactly needed to be done. He provided different options and prices never pushing one over the other. He installed an outlet behind my TV and did a great job  at a very reasonable price compared to quotes upwards of $450. I received many estimates and he was by far the best option and was available quickly.

Our garbage disposal was not working. We contacted Gibson which is what we usually do when we have a plumbing issue. Gibson sent Rudy, plumber, who was very pleasant. He addressed the problem, corrected it, explained what was wrong and how we may be able to fix it ourselves in the future if it does occur again. Rudy, also supplied us with a estimate of replacing the disposal if need be.  He informed is that the quoted price will be the price of we need a replacement. Rudy was informative, knowledgeable and professional. My wife and I were very satisfied with his work.

HORRIBLE - Technician came out to assess a bad hot water heater.  He would not give me a written estimate and tried to tell me I needed unnecessary parts.  He also left the T&P valve open and it completely flooded my yard and wasted thousands of gallons of water.  DO NOT USE THESE GUYS!!!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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