Best Businesses in San Antonio, TX

This review is long overdue. I had my first experience with Carl about two years ago. He gave us an excellent price on replacing a leaking pressure valve out by the meter and he and his son did great work.  It was great timing for that problem to happen because he identified a separate problem I was having and didn't know about.  I had a faulty water softener that was ruining my plumbing and his expertise saved me from a future major and expensive problem. I can't thank him enough for that.  At a later time we also had him replace a kitchen sink and bathroom fixtures and he was more than fair and again great work. He is communicative and punctual. I'll never use another plumber and he has my recommendation for your plumbing needs.

I did end up using Thunderbird for my repair, and they were great. The job came in on time and on budget. I was kept apprised of the progress as they went along. Ted was on top of it all the way through. After having my kitchen drain clog up every 2 weeks, it's been a relief to have a usable sink again!   I would definitely use Thunderbird again.

Mitch is great and has been a huuuuge help to me, especially after the winter storm of 2021 here in Texas! I am so thankful to have him as a qualified professional on my list of repair people! He has picked up and installed a water heater for me as well as given me sound recommendations on numerous plumping projects at my personal home as well as others.

He has repaired and advised me in regards to my sinks, bathtub spouts, toilets, water heater, general plumbing, and pipe leaks. He has been very accommodating and his service is simply the best. He has taught me a lot during these projects I have hired him for and I am thankful for that degree of professionalism, as well.

He arrives prompt, prepared, and ready to complete the job. I couldn't be happier and am so glad I found him on Yelp!

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

I was in need of some outdoor plumbing projects.  They responded quickly to my request for a quote  They were on time, very professional and did an excellent job.  Pricing was also very reasonable.   I highly recommend them.

I would highly recommend. This is the second time they have been able to help us . First time they installed a water heater, and this time they helped us with some pipes. Always courteous and professional , honest, and affordable. Quick to respond. We will definitely call them again if we are in need of any work done at our home .

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

So, I consider this a work in progress.
I've been getting intermittently high water bills, so I called my go to plumber (Anchor Plumbing in San Antonio) for help. Their plumber tried some tried and true methods, and finally told me to contact ALD, as they would most likely find the leak much faster than he could.
When ALD showed up, they did their various tests, and told me my system isn't leaking. Their pressure tests showed no leaks in my irrigation system or inside my house. So they kept troubleshooting, and eventually discovered that the expansion tank for my water heater was intermittently indicating water was being pulled in then pushed out about .4 gallons per hour, repeating several times every five minutes. But, the SAWS meters only register water coming into the house, so when the expansion tank pushed the water out, the action didn't register--I was charged for water that I didn't use!
I'm having the expansion tank removed tomorrow, and will hopefully remove the Work in progress notice next month.
I was impressed. They spent much more than the hour I was told was included in the base price, and after determining my system wasn't leaking, they stayed until they found what appears to be a very logical solution to my problem. Consider me a fan!

Wolves in sheep's clothing

Beware! I feel so sad and stupid for trusting that this company is reputable and has excellent reviews.

I was given an arrival window for consultation between 1pm and 4pm. The  Technician did called a bit after 5pm to explain that he was held up and running about 2 hour behind. I truly appreciated the call since I felt that he was demonstrating accountability. Around 6:40 pm  the tech arrived. Tech was very polite, patient, professional, and engaged well in explaining needed work.

He took about 10-15 minutes to expose the water pressure regulator and show that there was a leak and the cost to repair it would be around $1500. Unfortunately,  this is were I feel taken by the wolf. I trusted the estimate due to presentation and charisma of the tech. I agreed to the service and price. I decided to do some research before the next day of job needed and to my surprise the quote given was almost 3x more  than estimates online. I decided to get second opinion and indeed charges quoted where about twice higher.

I canceled the service and received a call from the company's office manager, Becky, that I owe $425 for the consultation: tech coming out, gas (company is maybe 5 miles from my home), and exposing the line. Of course, I was not happy with this price and explain that a hole was dug and water removed to show water pressure regulator leak. The tech took about 10 minutes top 15 minutes to show regulator and leak and I am responsible for $425 for a maybe 15 minute consultation .  Office manager agreed to reduce it to $225 and provided an invoice indicating an hour work (not true), two techs coming for consultation (not true) and PB1B Basic Pressure Control System Renovation:
Basic Pressure Control System Renovation
Single isolation system
Performance and safety testing, six month warranty (I am not a plumber but I do not believe that none of the work that is listed was done) for God's sake 6 months warranty for exposing the broken/ leaking water pressure regulator?

Please take your time to ask questions. I am not sure if this happened to me since I am an ignorant female who should have asked more questions and done research before agreeing to pay 2x - 3x more for a service which was canceled once I educated myself but now I am left with a broken water pressure regulator and a $425/ 15 minute consultation (negotiated down to $225).

I am feeling discouraged with humanity! Best way I can describe  this experience is: Beware of Wolves in Sheep's Clothing

Tried to schedule pest control service today - I'm a regular customer - and their number is disconnected. Are they out of business?

I cannot recommend, as I do not think they work up to my expectations and professional standards. Overpriced & inadequate customer service.

The Rapalo family business did a great job with my broken shower pipe. Arrived the same day as my request, which was very impressive. Professional team. Jose is easy to work with and the crew did a nice job with the repair. I will hire them again as they can handle a variety of jobs.

Gibson plumbing installed the plumbing in our new McMillin home. We have had 5 major leaks in as many years. Also, numerous plumbers have told us about poor installation and sometimes missing required code installation whilst repairing these leaks. Gibson is unresponsive and does not care about the home owner. We are thousands of dollars in repair costs and stuck with their shoddy work. Insist your builder not use Gibson!

Had Fred Wrights come out (Preferred vendor from our home warranty company) to fix a leaky sink, leaky faucet and septic drain issue in May 2012. As of October 2012, I still have 2 out of the three issues unresolved and the guy from Freds quoted $9,000 (!!) to dig under my slab and fix the roots that had gotten into the drainage pipe. I called a second company to come out and paid them $227 to fix without digging under anything. Dishonest and incompetent company.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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