Best Businesses in San Antonio, TX

We hired the company ( Carl and his son Luke) twice.  Carl came to help us repair a leak in the gas pipe.  Luke came to repair a water pipe leak in the attic.  They both did a good job and charged fairly.

Once again Raymond and Thunderbird plumbing gave great service.  Raymond came out to check my homeowner's water shutoff valve.  He worked in the hot afternoon to first dig up the area to get to the valve and then replaced the 30 year old valve handle and water presssure adjuster.  He explained all so I could understand.  Great service, peace of mind.  Thanks again Thunderbird.

To start, Uryss M. got back to us on Yelp within 5 minutes...after standard working hours. They were professional, courteous, and mindful of my time. Mitch came to our home exactly when they said he would. He was extremely friendly, professional, and knowledgable. Not only did he explain everything regarding our home's plumbing, he was very friendly with our three dogs! He gave us a prompt and accurate estimate, and went way beyond expectations. He did the work immediately following diagnostic, and he finished the work brilliantly! I would recommend this company without hesitation!

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

They did an amazing job! The crew came to our house as promised. If they had a question they always asked to see if it was acceptable. Very professional we couldn't have asked for more.

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

Nice plumber! Natal led a new faucet for me! Checked my bathroom faucet. Replaced the outside faucet. Total $75 and I got a calendar!

Ok, the leak detection process is either wonderful - find it exactly and right away - or terrible - spend a bunch of money and find nothing.  That is how it works, and from these guys, I had both.

To be clear, this review is for American Leak Detection of Austin, San Antonio and Boerne. And they have 3 phone numbers and serve three distinct regions. Its a franchise business. Robert runs this office and he is knowledgeable, fair and reasonable, but extremely busy. They try hard, and, I think, want to do the right thing. There is a lot of stress on both the customer and service side of this transaction.

After spending a bunch of money on plumbers, who could not find the leak or even my main water line,  for a 1-2 gal/hr leak, I had someone from ALD come out and spend 3 hours, 3 tanks of gas and say I think it's around here. Nice guy, tried hard, but not good enough for me. The three tanks of gas, which can indicate a big leak, really annoyed me. So I called Robert, and he, kindly and fairly, agreed to send someone else out, at no charge, for a quick visit to at least find the main water line, which is PVC. That was where the original tech thought the water was leaking. Robert said: I don't think we can find that line for you.

He didn't count on his tech, Ryan, or my tenacity. I had already dug two holes, close, using old pics of the line, but no luck, and needed some directional guidance. Ryan, not only confirmed I was very close and which way to dig (and he was right) but he found the copper manifold just outside the house (and under 2 1/2 feet of soil) where the main water enters the home.  So if I ever decide to add a cutoff valve, I now know where to dig.

And although American Leak Detection of A/SA/B isn't perfect, I think they have good people,  good intent and good technology. And Ryan, in my opinion, is a rock star.  Thank you Robert and Ryan.

General advice for anyone trying to get help finding a leak: Before you call, try to figure out the location of every water outlet inside or outside the house, the general location of the main water line (or pool lines) and the leak rate, in gallons per hour.

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

Around February 2020, my next-door neighbor and I noticed gnawing, scratching, and running noises in our ceilings and walls.  Live traps confirmed that it was rats.  
We contacted the condominium management company, who contracted with ABC to control the pests.  Different strategies were tried, including trapping, baits, plugging holes in the building exterior, smoke tests, and some exterior remodeling work.  The strategies would work for one to several months and then the rats would return.  It is coming up on two years now, and ABC still has not been able to come up with a permanent solution.
The folks there seem to be nice but are not very timely in their responsiveness; I do not know how much of that is due to working with/through our condo management company.  I would give ABC Home & Commercial Services a B for effort, and a D for finding a permanent solution.

We've been using Quest for over 20 years and Matt and his crew are top notch! I've had new toilets installed, leaks fixed and second opinions on home warranty lack service rip off artist's diagnoses. They've saved me thousands of dollars in costly repairs by just being honest. A while back they made a mistake and they didn't try to blame me or someone else they just came out and made things right. That's INTEGRITY for you. Today most plumbers think they are providing you a service and make you wait four-five hours for them to show up. Quest still keeps customer service first and foremost!

Great service and pricing. I appreciated the thorough explanation of all the steps during repair.
I will recommend to all my friends.
Thank you

Avoid this company! Avoid this company! I probably shouldn't even call them a company. They would not honor my 2 year warranty even though my claim was within 2 years of the installation. The main person I talked to in the office was Susanna Delgado and she was by far the worst customer service person I've talked to in years. She was rude and inconsiderate. Please notice she has left a google review giving this company one if its few 5 star ratings. She is obviously bias so you should disregard that review. I haven't had hot water for over a week and she had no urgency to fix it. She sent a service rep out and he couldn't fix it. After they tried and failed she said it's out of our hands. Umm hello you are the company that installed it and it's been less than two years so I have a contractual warranty and you're a plumber so how can you not fix it? I'm going to cut my losses and move on and never talk to these people again.  I'm looking forward to use a plumber who cares at least a little bit about other people! Please stay away from this company! Zero stars! I forgot to mention they improperly installed the unit when building the house so they can't even do their job right! They straight up left out a part that is required to keep the unit dry so water got into the unit and ruined it. I even read the manufacturer's user guide and it explicitly says this part is required upon installation otherwise it is improperly installed.

Had a stopped up toilet.  I removed to see if I could fix.  I augured , got running again.  Put toilet back on to use.  Backed up again so I removed toilet and snaked it again but when running hose water it would back up so left toilet off and called my home warranty company.   They had 3 plumbers in the area.  First never called me back.  Ten days later I get John.   He shows up in a personal truck, red f150, with no decals, no indication he is even a plumber.  And no tools or equipment I could see.  He ran water down toilet then tried up selling me on what he thought he could do to fix the problem.  I know a crook when I see one and talk to one.  I really feel sorry for ladies with no knowledge about construction, systems, or maintenance.   This guy probably takes advantage of every situation he can.  As you can imagine, I asked him to leave.  Good luck!  The rest of their techs may be ok, but if John is yours, may the force be with you.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php