Best Businesses in San Antonio, TX

Anchor Plumbing has been awesome so far. Since I moved into our new home in 2016, we have had a few Plumbing issues, but I've called our (sad excuse of a) home warranty company for repairs. As one would expect, a typical pipe issue isn't covered. The company they sent quoted $600 for the job. I told them I'd get back to them but I wanted to get another quote. I set up an appointment with some guy named Will too fix it (if you're in San Antonio, you get that joke). Well, Will called 4 hours later, so I had to reschedule. The next time Will must have been fixing someone else's stuff and was a no call no show. That's fine.... So I went on Yelp and found Anchor.

I had an immediate callback from Paul and was set up for an appointment the next day. Just by my description over the phone, Paul quoted me $350 as an estimate. I asked him if they would fix it right when they came out to do the real estimate and he said most likely they would. This is odd because the first people that quoted me $600 wouldn't be able to fix it the same day. It was a nothing part from what I've learned. Anyway, when Henry and Dakota came out, sure enough the cost was $350 on the nose!

While they were here, I asked them a few other things and just anticipated they'd just add to the $350. But... No.... No charge!

Well, now... I'm having toilet problems. Most likely it would be covered by the home warranty. But, I don't have time to deal with that, only for them to find something wrong that isn't covered. Blah blah blah. We went to Home Depot tonight, bought a toilet, and it's ready for Anchor to pick it up and install. Just waiting for confirmation from Paul on when it'll be done.

So far... Class A service. Heck they have nearly all 5 Star ratings on here for a reason. I recommend Anchor Plumbing to anyone here in San Antonio.

Backed up sink after New Years Eve, and stuff I was buying At Lowe's or Home Depot was not working. I needed my sink & kitchen back. After 2 days of me trying to fix it I finally gave in and called a professional. Andre's Pro Plumbing responded to my distress call and showed up the very next morning. Very professional, very informative, showed me what the problem was and Very reasonable. Having A plumbing problem didn't create a financial problem. I will definitely call them for all my Plumbing needs & I Highly Recommend Them. Everything that was  needed for the job was on His truck. Thank you for giving me my kitchen back .

Henry is amazing! He responded within an hour to my request for a garbage disposal installation, quoted a fair price and set an appointment with me the next day. He communicated updates on timing via text and arrived on the earlier side of the service time window (much appreciated). Payment and checkout was easy as well. Professional and friendly, I would absolutely hire Henry and Plumbit again!

Twas a dark and -- oh, who am I kidding? It was a humid Texas summer evening when I realized that there was a puddle forming in my garage outside of the little door that houses my water heater. Since I know nothing about home maintenance, it took some asking anyone who would listen what that even was, and finally at ten in the evening, the issue was identified and I began browsing my neighborhood Facebook group for recommendations.

The most recommended local option was Martin with Blue Lion plumbing... so in my late night panic, I sent off a Facebook message. lol and behold, not longer afterwards I already had a response, and Martin came out the very next day to take a look, identified that both my water heaters had failed, and gave us a quote. Nervously, because I know nothing about pricing for this kind of thing, I ran it by friends and confirmed, for replacing the equipment on fairly short notice, the price was incredibly fair. We ultimately decided to downsize our water heaters, so we let them know and they updated our quote in no more than a couple hours, and scheduled us for Saturday -- YES. They can come out on Saturday, and Martin let me know it was specifically to be considerate of people who work M-F and can't easily take time off.

They came right on time Saturday, were so polite and considerate coming into our home, and overall had pleasant energy as they worked without being boisterous. They were done by lunchtime, tested everything, Martin answered all my questions in layman's terms because I'm not at all handy, and recommended someone to take a look at the water softener system if I ever needed it.

Overall, they made a positive experience out of something that could have been disastrous.

Excellent, no nonsense and confident service.  Several things to note.  His price, at $110 is excellent.  His prices for parts were a bit on the high side, so my bill was slightly higher than anticipated because we needed lots of, yes... parts.

However, he came the next morning at 8:00 a.m.  Is very professional, and courteous and I felt comfortable with him.  He also did an excellent job and left the space clean.  I'll pay extra for that. And next time, maybe I won't need parts, ha!  Truly--highly recommend.

ETA: I have edited the review to add a photo that shows the written estimate that Cody sent me after we got off the phone. Before accusing a customer of lying, one would be smart to check their records and make sure they don't have proof to back up their claims. As noted, my initial interactions with this company left me feeling they were less than honest with their lack of transparent pricing. However, the harassment by Cody and Adam after leaving a 3-star review initially are what earned them a 1-star review. The reply to this one-star review below tells you all you need to know about Cody's character. In looking at other low reviews (to which PlumbSmart replied to every single one, blaming the customer), I now see that others have mentioned their high-pressure sales tactics. BUYER BEWARE!

P.S. Apparently this company works really hard to get Google to remove any review that is not 5-star, even when the review states facts and has receipts to prove it. I now realize PlumbSmart's 5-star rating on Google is not authentic. As Cody mentioned, Yelp does not allow businesses to bully or buy their way out of low reviews. Thank goodness!

Original Review: I reached out to this company for a quote for a water softener installation for our new home. The price I was quoted was $3,000 for the cheapest water softener they sell, plus an extra $2,000 for a carbon filter. That's high compared to other quotes, but no big deal. Companies can make up whatever price they wish.

The kicker for me was that I couldn't get a straight answer on the price to install a plumbing loop. I was told it would be between $800-$1500, but they would need to come out to the house to give me a price. Okay, that's fine. However, I was then told I was going to be charged $79 for a tech to come out to the house to tell me the price for the install. They advertise here on Yelp, Free Estimates, but apparently that is false advertising (see photo).

The final thing that didn't sit well is that they wanted me to commit to having the work done on the day that they came out to give the quote. I don't make a decision on a purchase that is over $6,000 on the spot. That is a very high pressure sales tactic. Ultimately, this made me choose another company.

That alone led to a 3-star Google review. However, after leaving that review, the two owners of the company, Cody and Adam, harassed me so much that I lowered my review to 1-star. What did that harassment look like? They collectively called and texted me TWELVE times in the span of one hour, calling from different numbers when I didn't answer the first number. They likely would have continued, but I blocked their numbers.

Clearly, they have some other good reviews, so I sincerely hope they were (both?) having an off day when they blew up my phone on Monday. However, based on the fact that they worked so hard to get me to take down my honest (3-star) review recounting my experience with their company, I question the legitimacy of their 5-star rating here. While I did not end up hiring them, my experience with them absolutely reflects their professionalism--or lack thereof. You can check my other Yelp reviews to see the awesome company we ended up choosing instead!

Tsanko will show up anytime you need him and he's been nothing but amazing at solving our recent plumbing problems, including an issue with our hot water heater and knocking pipes as well as some other issues with pressure and temperature mixing.

He's incredibly efficient and a nice guy to boot, so we're happy to have him around for our plumbing needs!

Thank you so much for coming out and fixing the items I needed done in a prompt manner. I enjoyed the educational talk we had about plumbing and I look forward to using your services again. I would highly recommend you guys to anyone looking for an honest and reasonable plumber!!!

Best in product and customer service around the San Antonio area!  I had my water softener and reverse osmosis systems installed over 2 years ago and both the systems are still running the way they did since the day I bought them.  They gave us a military and pay with cash discount at the time of purchase (their not a door to door business that will go out of business and change their name to prevent warranties). I shopped around before I purchased and they were the best in service (see BBB and Angie's list) and in price compared to 3 other vendors.  I hadn't changed out my reverse osmosis filters for two years because it still tasted great.  The frequency that I use it is at least a gallon jug of water every morning and about another gallon throughout the day.  Also with no additional cost, they connected it to the fridge as well.  As for the softener, it still works great with no issues.  No hard water visible on sinks, showers or even facets (money saver on replacement costs and cleaning products) The cost of the system paid for itself.  When they say they will be there, they will and you can count on it!  You know they treat there employees great when the same person comes to your two years later (no turn-over on employees).  The individual that came back to my house this week was because my wife has been asking me to have filter changed.  The employee even demonstrated how to change it out and how the system worked so next time all I have to do is purchase the filter and change it myself to save a small service call fee.  I recommend AWS to all military, new home buyers and even if your needing a water softener system to help get rid of that hard water residue you've been fight with.  Your spouse will thank you!

Chris Green was my plumber twice now, and has done a good job. Quality is good, and they have a very efficient process. Very professional.

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

After some insurance restoration work, I had a brand new water heater installed from the GC. I noticed that the hot water temp wasn't being sustained during a shower the way it should be being brand new so I gave EZ Flow a call. They were able to come out same day (Terrance and Henry), tested the voltage to ensure it was working properly, and bumped up the thermostats a bit. A few minutes later, Bill the veteran also showed up just to double check everything and they were gracious enough not to charge me for their time and work. After showering this morning, the difference was certainly noticeable so I'll most definitely be giving EZ Flow a call the next time I'm in need of a plumber. Thanks y'all!

All I can say: Amazing, clean work!  I had to get to upgrade my water heater.  Came out earlier than he anticipated and was finished really quickly!   He even gave me some hints to extend the life of the new water-heater.  I plan on using Blue Dragon for any other plumbing issues that may arise in the future.

Long story short: if you need a plumber: Call Gilbert at Blue Dragon.  He won't let you down!

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Home emergency repairs can be scary when they happen, especially when it comes to water. How bad is the issue? How much will it cost to fix? Who should I call?

I'm glad we stumbled across these guys. They really are the best. We've used them several times over the past year and a half, since the beginning of glorious 2020. Everything from a leaking water heater, leaking toilet, busted pipe in our wall, faucet installations, and water heater install. They do it all and each time they came through the quality of service has been outstanding. They have this friendly-neighbor feel to them. Whenever we have a water issue we do not hesitate to call them. Each of these guys perform consistent quality work.

I went on yelp to look for assistance with my tub spout issues... it's stop working.   That's the diverter that changes the water from the tub to shower.
I looked at several people and companies but chose GUARANTEE PLUMBING & A/C they came and assessed the situation for $39 which they will apply to the overall cost ... (if you continue to use them).

They came in assessed what items they needed .. left to get the materials, returned promptly and replaced it and was out in less than 15 minutes. (yay)
Problem diagnosed, solved and fixed.

The technicians were friendly and courteous.
They were mindful of the CDC requirements.
In addition, I had a toilet seat that needed tightening and they tighten it for me.
I just want to give them a YELP and say you can use them I think that they will do you right with your plumbing and air-conditioning needs.

In keeping with being transparent at first I was a little bit skeptical because I had read a couple of reviews that were negative about this company however,  I forged ahead and received positive results. I am sure you will as well. :)

Conclusion-
Problem:
broken tub spout.
Solution:
Removed and replaced with a new one
Total Cost:
$234.00

Very poor service. Waited 3 days for appointment. On the day they were supposed to come they called four times...but never showed up. Wasted a day waiting for them. All this to snake a shower drain.

I needed a quote for a sewer line to be fixed. They came out that day and suggested SAWS might be responsible for fixing my problem. He still took the time and gave me a quote. Turns out SAWS was responsible for fixing my issue. I was very grateful for his suggestion even though he knew he might not get my business. Will use in the future and highly recommend.

After taking PTO so I would be home for my 12-5pm appointment, I got a call at almost 8pm letting me know that the technician would not be able to come out because they were too busy with other customers. But I was welcome to pick another weekday for them to possibly come out again, maybe, if they found the time in their busy schedule for someone with a pre-paid 10-year service plan. My only suggestion would be, if you absolutely MUST use Jon Wayne, don't pre-pay for your service plan. They give preferential treatment to people who will pay them that day, rather than to those whose money they've already taken. I've had my a/c unit for two years now, and this is the second year in a row I've had an issue with my annual service appointment. Last year they gave a similar excuse, so it must be something they're trained to say. After waiting six weeks for this appointment, it's a tough pill to swallow that I've been sitting here waiting for 8 hours, only to have to wait a whole week longer. I cannot stress enough how poor their customer service is after they've already sold and installed their equipment. Need a new a/c, we'll be there in an hour, seven days a week! Need it serviced, we'll be there in 6-8 weeks, Monday-Friday, during YOUR work hours! That's the Jon Wayne Way!

During the snow storm of 2021 a water pipe busted in my home. I called Roto-Rooter on a Monday and pleasantly found they were scheduling me for the next day.  Winter conditions continued and no show.  I called them at the end of the day and was told all scheduled appointments were moved to next day.  Next day no show, no call.  It's Friday and still no show, but what disturbs me most is no notice this whole time.  I only heard from them once and that's bc I called them.  Luckily my neighbor called A.L. Plumbing and after talking to their plumber he squeezed me in right there on the spot and fixed my problem.  A.L. Plumbing, 210-269-6346.  

I can't speak to R-Rs quality of service, but I can speak to their disregard for customer notification, time, and general courtesy.