Best Businesses in San Antonio, TX

Outstanding service from initial call to service provided by Paul. Highly recommend Anchor plumbing!

Andrea's Plumbing was great. They were easy to connect with, responsive. Arrived when they said and fixed our issue quickly. Will definitely use them in the future.

Henry is amazing! He responded within an hour to my request for a garbage disposal installation, quoted a fair price and set an appointment with me the next day. He communicated updates on timing via text and arrived on the earlier side of the service time window (much appreciated). Payment and checkout was easy as well. Professional and friendly, I would absolutely hire Henry and Plumbit again!

Rest assured. This plumbing company has everything you want. The wife answers the phone on the first ring. She schedules you for service promptly. She gives you a 2-hour window in which the plumbers will come. They show up on time. They fix the problem. They do not leave a mess at all. The fees are very reasonable. If only all plumbing companies were like this one!  They have my gold seal of excellence. 100%.

Brad promptly returned my calls and was able to come out fairly quickly to fix a toilet that was leaking at the base.  

A previous plumber failed to take the time to appropriately diagnose the issue simply resetting the toilet with a new seal, despite the fact that I did ask them if the flange seemed like it could be a problem (the previous plumber had told me the flange was fine, charged ~$200 to reset the toilet, and the toilet leaked within 24 hours of using it again - to add insult to injury this plumber took more than a week to get back to me after having left multiple multiple messages).  

Brad appropriately identified the problem as a poorly situated flange, and replaced said flange with a sturdy looking one, working in an efficient professional fashion (hourly rates are reasonable / competitive).  Given his expertise, responsiveness, and effort to get the job right the first time; I would highly recommend contacting Brad.  We will be more than happy to give him our business in the future.

Roger came and gave me the estimate.  Matt came to fix a major leak. He was efficient and industrious, very customer oriented, professional and friendly.  So I decided to ask them to upgrade my outside pipes to prevent them bursting in freezing weather and also install a water softener. Matt had to turn off the water,of course, but this left debris in the faucet filters, etc., which he also fixed. The whole project was more expensive than I expected, but Roger gave me a discount because I hired them for the large project. I was very pleased with their work and would hire them again.

Tsanko is great. I had a leaky upstairs shower valve, it was leaking quite a lot so I was worried it was going to be a costly fix. We opened up the back wall to see exactly where the leak was coming from, and we knew which junction of the valves it was coming from. Then, I called several plumbers to give an estimate of the fix. Two of the plumbers came, looked at the valve leak and said they want to swap out the entire valve set, which will also require opening up more wall, maybe damaging our old rusty galvanized pipes, costing hundreds of dollars. (It's an old house) It would also take at least three hours.

Tsanko came and said the solution is very simple, swap out the diverter stem, since that's the place the leak is coming from. I was having doubts since the other two plumbers told me you'd have to swap out the whole valve, and he patiently explained to me that the valve itself is just a piece of brass, even if you swap out the brass, it's going to continue to leak. It's the stem that's leaking. It made sense and he fixed it in 30 minutes costing a little more than a hundred. We tested it and there was no leaks.

Two days after, another leak appeared in the same bathtub after my roommate showered, I was starting to have doubts about Tsanko's fix. However, I tested the shower, and couldn't reproduce the problem, and was completely stumped. I called him, and he came right away at 9pm at night, and he quickly diagnosed the problem. The problem only shows up if the faucet is dripping slowly, and my roommate hadn't turned off the faucet all the way. It was basically lack of caulking plus the back washer being worn out. He proposed the easy solution of just caulking up the gaps. This visit was completely free!

I was impressed by a few things:
#1. Unlike the other plumbers, he was able to exactly pinpoint the problem. I'm sure if the other plumbers swapped out the whole set, they would've fixed the problem as well, but that would've been costly, and dangerous, since my pipes were old and I wasn't ready to swap out a bunch of pipes right then.
#2. He explains the problem and can show me what's happening
#3. He came out in the evening as soon as I called, and stated that it would be free.

I now have a plumber I can trust explain things to me so I can understand exactly what's wrong and how to fix it. He's knowledgeable and willing to help. I've already recommended him to my friends.

Very impressed with Dave! He was able to answer questions over the phone before he got to the house and arrived quickly. He informed us on how to fix the problem in many ways. We really appreciated this as its New Year's Eve. Very personable and a great attitude. Will definitely choose to work with him again!

Excellent service from start to finish. David who performed the work was a Pro!  I highly recommend AWS.

It saddens to write another review that is unfavorable to this company because generally they are so nice.  Well, I understand now why one reviewer stated this company doesn't always do big jobs well. First, there was only one small leak in a shower pipe upstairs after we removed the shower that needed repair.  Edward came with another plumber, he shut the door, and I trusted my home to him. He did such good work previously. After he finished, he asked me to check his work, and I was disappointed that he had cut the copper pipe that had a small leak and the hot water tub pipe beside it and replaced both top portions with pex pipe.  The pipe he was supposed to fix was still leaking when I checked--a little more than before.  He checked, held up a finger to the light for his partner to see, who said, What? Edward said, It's leaking, it's our weld. Well, I read copper doesn't weld well with pex, plus copper is more rare and expensive and I fully expected equal replacement, especially because he had fixed the shower  fixture pipe and said pex was twisted on and would leak. I asked why did he cut my copper pipe that wasn't leaking? When I talked to the boss, he said to go above and beyond, but on Monday site supervisor and Edward said to bring it up to code.  It was already up to code.  I said I wanted my copper pipes I fully expected, and after some resistance, I was told yes because it didn't say they would do that in the contract.  The site supervisor called and said he was coming out to do the work himself--new copper.  In the meantime, at 11:00 p.m., the pipe they didn't have to cut had a leak and the water was coming through the ceiling.  I heard a very steady drip drip, and water was rolling rapidly on the inside ceiling bowing the tape. I didn't know how long it had been like that, but the carpet was soaked too. My husband turned the water off. No one answered Friday, January 14, 2022, even though I have the plan for emergencies.  When no one answered Saturday, I went online to chat on their website, and that worked.  The emergency worker came alone, and he cut the leaking pipe on the copper and capped it until Monday when they would replace both with copper.  But the pipe was hot and he dropped it on my rug and burned the rug. Oh, my! The worker who arrived was excellent, but his explanation wasn't--company emailed his report stating it wasn't their fault, after he said it's free because we cannot tell if it is our fault or not.  But it would be too coincidental. They wrote it is the way the builder built the house (What! 22 years ago it was built, and would have leaked before now).  Especially because the site supervisor  who came Monday to replace everything with copper stated, You have to be careful working with these pipes, saying this to my husband also.  They didn't have a report signed, left, and emailed a report with just a horizontal curved line as if it was signed. Anyway, I called the boss and insisted they don't blame the builder on a new report because when they have you sign, they don't show you what they are saying.  To the boss's credit, he changed the report to read it was not their fault, deleting anything about the builder, but I submitted both reports to my insurance company.  The boss said he is sending a carpet company but I couldn't meet them at their time, and he will not give me the name.  I asked can I choose my own company.  Finally, I am happy with the new copper welded pipes. I asked for the site supervisor to come back to put in new fixtures-while the shower is out, it's the time to get new handles. So I think it depends on who you get in this company, and site supervisor and his partner are so very nice, exceptionally so, and did a great job! One helpful tidbit--if there is a slight bit of mold on your sub-floor of the shower when removed, like mine, insist they cut out the ceiling downstairs.  I asked, but the mold remediation company didn't think it was warranted. There was more black mold in the ceiling on one beam.  So God brought something good out of something bad, as it is His habit to do.  Mold remediation was done upstairs and downstairs today.  The downstairs mold grows over time, and, therefore, was not caused by the company, but probably from the previous leak they came to fix.

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

So we got home from work one afternoon to find our hot water heater making strange spewing sounds. Alarmed, we checked YELP to find highly-rated plumbers in the area.  EZ Flow and William came to our almost immediate rescue.  It was 4:45 on a Thursday afternoon, and William stopped by on his way home within a hour of our calling him.  He replaced the faulty valve and relit our pilot, all for a very reasonable price.  He was polite, professional, and got the job done.  We will certainly be calling him again for future needs, though I hope these needs will be less urgent!

On time, fixed things I didn't know needed to be fixed and reasonably priced.  I would recommend and use again.

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

I'd recommend these guys for any job. Andrew was extremely polite & easy to work with. He gave us options to fix our leak, which worked the first time, & he was very reasonable. Great service. I'd use again!!

I made an appointment with them and they didn't show. I called and they seemed to forget my appointment but insisted I was on the list. They offered to reschedule, without apology.  I went with another plumber and saved some money.

***Issues were handled by management to our satisfaction***Late, disrespectful, and had to call another plumber to fix their incorrect repair. Disappointing.

David C., Your people already let me know in no uncertain terms that I will never win in court because I can't prove they did anything.  I'm really glad you put in writing that they turned off my water. When we parted ways your manager was screaming that I had done it myself. I've read your other bad reviews. I guess this is just par for the course with your business.  Your people were late more than once, they were disrespectful, and I did have to have another company come fix what your guys caused. I don't see how my review is unfair.  By the way, I HAD to get my water fixed. Your guys blew up my softener (4 years old) and left us with 0 running water in the entire home.  All pipes were clogged with resin.  He thought we had a main break. He went from faucet to faucet turning them on and watching them clog because he had no idea what he had done by cranking on and off my water 15-20 times.  He even told me he couldn't believe my softener didn't have a bypass valve. Well it does. The next 2 plumbers I called knew what had been done within 30 seconds.  They showed me how to put the bypass on and how the original repair could have been done by turning the water off at the h20 heater itself. He never needed to turn the water off at the street.  I had 0 water for 2 days. Your crew of bullies blamed me and wanted to charge $700 to clear the lines. They said I would need to buy the new water softener and heaters that were then filled with Resin!  The tiny little repair turned into one big nightmare.  Your guy said it was just a coincidence that my water softener blew up on their second visit!  While they were turning my water on and off!  Why on earth would I PAY your guys to repair it?  Is that the scam?  Break stuff and charge to fix it?  Your comments about shirking responsibility just aren't true. All y'all had to do was fix it. If I hadn't told your plumber what was wrong, he still wouldn't have known. He was at my house for 7 hours using a compressor to blow out my lines individually. Problem was when he would turn the water on, they would re fill with resin. He hadn't bypassed the now broken water softener. It was a night of madness. They made a huge mess of water in every room they were in. Knowing what I know now, their blowing efforts were futile! Other plumbers laugh when I tell them how your 2 guys blew line after line not knowing Resin was in the lines.  It literally took the next plumber 30 seconds to know what was going on.  The next plumber after that took 30 seconds. I wanted to see if he could figure it out. How does a licensed plumber not know this???  Y'all keep challenging me to take you to the plumbing board. I will file a complaint because I'm not sure your guys were really licensed plumbers. We have filed with the BBB.  Your guy let me know that I'll never win because I can't prove you did anything. At least you now agree your guy shut the water off. They literally screamed at me saying I did it myself. That I had turned off and on my water. I don't even know how to do that!

Over the weekend, we had our first solid freeze in San Antonio. Christmas Eve, I was out delivering presents and Christmas Dinners to family members. Sitting there enjoying a football game with my brother in law, I get this feeling that I better go home. I said my fair wells and left. I get home to a geyser in my front yard. As I go to the back yard to get my water cutoff tool from the shed I see a second geyser in my back yard. I get my water cutoff tool and shut off the water from the main. I spent the next few hours calling every plumbing company I could think of that I have done business with or seen commercial from with either phone services not working properly or not answering calls even though they advertised 24/7 availability. I don't know how I ended up on The Yelp service request but I had a few replies with availability in 7 to 10 days.
Pete from Elite plumbing sent me a message stating he could have one of his guys at my house house on Monday at 8:00AM. I asked him about if I could put that on the calendar and he said yes. This is now Saturday evening and I'm like ok, Monday is not bad. I decided to try several other places and apparently San Antonio had a lot of broken pipes during this freeze because Monday was the soonest I could find. I thanked Hod for that. Cleaned up the mess as best I could and waited fir Monday. This Morning, Monday, I get a message from Pete, ELITE Plumbing, my service repair guy will be there between 9:45 to 10:45 AM if that is ok. At this point I'm just glad to get verification that someone has is coming. At 9:45, a young man by the name of Ezekiel, drove up and introduced himself. He was very pleasant and professional. I showed him where the damaged pipes were, he accessed the damage parts and said, I have everything I need to get this taken care of. I asked him if he was by himself and he said yes. I asked him if he needed anything, he said no, I'll just get my tools and get to work. In less than two hours, he was done with the repairs, cleaned up and said give me a few minutes and I'll have this written up.
I was very impressed with Ezekiel and Elite Plumbing. Not only were they prompt, professional and delivered great service, they were very reasonable as well. I can tell you that Elite Plumbing, 210-468-0770, number, is going to be my first call for any plumbing need I have in the future and my best recommendation anytime someone asks for a  reliable plumbing company.
Thank you Pete and Ezekiel from Elite Plumbing company!!

I am totally upset.  I purchased a brand new unit 2 ears ago and now I found out that if I do not pay Jon Wayne a monthly fee, I do not have access to the thermostat because it is a Building 36 which is tied to Jon Wayne.  I was not happy with having to pay monthly service fee on a brand new unit.  I was also sold by the sales representative who stated that the unit I needed was much larger than I needed (more expensive) and was told it would be much quieter then my old unit and it is not, in fact it is louder.  I was warned after the fact by several friends that I was not going to be happy with Jon Wayne, but it was too late.  I hope this helps others.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!