Best Businesses in San Antonio, TX

I called because of a slow draining toilet, and Paul was able to come right over. After having no better luck than I at first, he determined that we had a blockage in the sewer line, but was able to clear it before too long. He cleaned up the work area and was on his way quickly after a few words of advice. Price was reasonable.

Forgot to write this review from work Joaquin completed for us in January of last year.  We did our master bathroom and replaced a single sink vanity with a double sink vanity.  We did everything ourselves minus needing someone to do the plumbing for the dual sink.  

We experienced a small installation delay when his company had a small COVID issue but we were rescheduled quickly and the job was completed beyond our satisfaction. The attention to detail was some of the best I have seen my any plumber that was done work for us at any of our homes the last 15 years.  

Price was more than fair and well less than other companies that wanted to run and plumb a second drain and water line versus just splitting off what was there.  Would use again for any plumbing work!

Henry was very punctual and quick to respond on Yelp. We were able to get same day service for our leaky pipe. His workmanship looks great, definitely recommend.

Another 5-star job from this team! They are such kind and trustworthy workers! They came out and fixed our hot water issue with our kitchen sink at a very affordable rate! They could've charged us for an expensive fancy water heater system without assessing other options s (which we may ask them to install in the future), but instead they did the honest thing. Will continue to use them for ALL our plumbing needs. Thank you!

Brad got the tricky job done quickly, was kind, and super efficient! Nothing but good things to say. Thanks!

ETA: I have edited the review to add a photo that shows the written estimate that Cody sent me after we got off the phone. Before accusing a customer of lying, one would be smart to check their records and make sure they don't have proof to back up their claims. As noted, my initial interactions with this company left me feeling they were less than honest with their lack of transparent pricing. However, the harassment by Cody and Adam after leaving a 3-star review initially are what earned them a 1-star review. The reply to this one-star review below tells you all you need to know about Cody's character. In looking at other low reviews (to which PlumbSmart replied to every single one, blaming the customer), I now see that others have mentioned their high-pressure sales tactics. BUYER BEWARE!

P.S. Apparently this company works really hard to get Google to remove any review that is not 5-star, even when the review states facts and has receipts to prove it. I now realize PlumbSmart's 5-star rating on Google is not authentic. As Cody mentioned, Yelp does not allow businesses to bully or buy their way out of low reviews. Thank goodness!

Original Review: I reached out to this company for a quote for a water softener installation for our new home. The price I was quoted was $3,000 for the cheapest water softener they sell, plus an extra $2,000 for a carbon filter. That's high compared to other quotes, but no big deal. Companies can make up whatever price they wish.

The kicker for me was that I couldn't get a straight answer on the price to install a plumbing loop. I was told it would be between $800-$1500, but they would need to come out to the house to give me a price. Okay, that's fine. However, I was then told I was going to be charged $79 for a tech to come out to the house to tell me the price for the install. They advertise here on Yelp, Free Estimates, but apparently that is false advertising (see photo).

The final thing that didn't sit well is that they wanted me to commit to having the work done on the day that they came out to give the quote. I don't make a decision on a purchase that is over $6,000 on the spot. That is a very high pressure sales tactic. Ultimately, this made me choose another company.

That alone led to a 3-star Google review. However, after leaving that review, the two owners of the company, Cody and Adam, harassed me so much that I lowered my review to 1-star. What did that harassment look like? They collectively called and texted me TWELVE times in the span of one hour, calling from different numbers when I didn't answer the first number. They likely would have continued, but I blocked their numbers.

Clearly, they have some other good reviews, so I sincerely hope they were (both?) having an off day when they blew up my phone on Monday. However, based on the fact that they worked so hard to get me to take down my honest (3-star) review recounting my experience with their company, I question the legitimacy of their 5-star rating here. While I did not end up hiring them, my experience with them absolutely reflects their professionalism--or lack thereof. You can check my other Yelp reviews to see the awesome company we ended up choosing instead!

Yelp does it again.  I needed a reliable plumber who would charge a fair price and was impressed by Tsanko's 5 star rating.  I had a poorly installed kitchen sink faucet that I could not tighten. Tsanko quoted $145.00 to remove the faucet, drilled out the plywood backing and reinstalled the faucet.  He sowed up right on time, was neat in his work and charged his quoted price even though it took longer to complete than expected as it is a tight space to work in.  I will definitely use him again.

They did a fantastic job installing my new water softener! They got the job done with less than 24 hours notice.  David and B were veryhelpful, friendly, and a pleasure to work with!  I will definitely call them next time I need plumbing services! Highly recommend!

Man - Alamo Water Softeners sure is racking up the 5-star reviews. Glad I can help.

A few months ago, we made a decision my mom's house (which my parents built new and were never told a water softener might be a good idea, but I digress) definitely needed a water softener. Years of hard water buildup around faucets, shower-heads, etc.

Made several phone calls (asked questions and received bids) and ultimately decided to go with Alamo Water Softeners. It was easy: I called, told them the situation, laid out the information, and based on what I said - they gave me their honest opinion as to what Mom needed.

There was none of this, Well, sounds like you need OUR special, 9-stage, intergalactic, award winning 12 pear shaped osmosis chambered water softener and filtration system at the BARGAIN price of $4,000.00! some companies try to sell you (I may have exaggerated a bit, but not much).

They simply said, This is what is sounds like your mom needs, and these are the price ranges.

Then, we scheduled a meeting and a technician (David) came to the house, explained the exact system they'd be installing, and answered all the questions we had. David was AWESOME! He was able to find us some additional discounts on a price that was already unmatched...

Day of installation (since I couldn't be there) the technician was gracious enough to call me before he started and after he finished to let me know all the work was done at Mom's. Talk about caring...

I highly recommend Alamo Water Softeners!!!

Patrick was timely and extremely professional. He listened to the problem, provided a couple of options that would rectify the issue and resolved my plumbing issue all within a short amount of time. My overall experience with A&A - from scheduling to resolution - was excellent. The minute I had an issue with the scheduling, a brief conversation with the manager occurred and all was resolved. Thank you!

We had them out recently to try and figure out why we had a puddle in our yard. He was quick to get back to us, and we loved that he was located in Manor. We also appreciated his knowledge and honesty when he correctly stated that it was a problem with the city's water line. We will for sure hire him again if we ever have another need for a plumber.

their free estimate more than online estimate but NIck who came to fix the plumbing issue was very professional and knowledgeable. I was very happy with his service and advices. Will use them again if I get need another service. Thanks.

I have used many plumbers in Austin over the years and Blue Dragon is by far the best. My plumbing needs are usually immediate - broken pipe, leaks, etc, and I've had to go with who's available. I can honestly say, if Blue Dragon can meet your time needs, that's your choice. Gilbert did mention that he's hired another excellent plumber because of the customer demand, and he did come out the same day for my latest call. Why do I say Blue Dragon is the best? First of all, the basics - efficient, professional, well skilled, reasonable costs. More importantly, he's smart and can problem solve. To me, that's most important.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

Andrew, from Mr. Rooter, was awesome! It wasn't my property, but I manage the maintenance for it. He called the tenant beforehand, then called me when he arrived and told me the total price. After accepted, he immediately started working on it. We had the kitchen faucet leaking a bunch of water. After he finished, voilá! No more leaking. If you request services from Mr. Rooter, ask them to send Andrew.

The 4 stars are because I found it a bit pricey (almost $400), but the service was good, quick, and reliable.

I called Guarantee late on a Friday to help diagnose a low water pressure issue. They had someone out first thing Monday morning.

When they knocked on the door, the technicians were wearing masks and made sure it was ok for them to enter. While one checked the pressure outside, another allowed me to show them what was happening inside.

The technician told me the pressure was low and there were a few things it could be. He walked me over to the water line boxes near the curb and showed me the water pressure regulator valve. He explained that it could be that it just needed to be adjusted. He talked me through everything he was doing while he did it. Meanwhile, as he made adjustments, the other tech was taking reading at the hose bib.

After he righted the pressure to 70 PSI, he said he wouldn't charge me the full amount and only charged $45!

They were gone and my problem was fixed in 20 minutes! I felt like they were very transparent about what needed to be done.

Picazo  just left after tightening a connection to stop a leak under our sink.  Since it was done quickly and expertly, expenses were minimized.  He clearly described what would be necessary if further problems developed so we could plan and make provisions ahead of time.  We have received prompt, expert service from AAA Auger several times since we had an emergency one evening when our hot water heater filled our basement with water.

M. Johnston

My housemate came up with another plan, but Pete got back to me right away and gave a very reasonable quote. I would highly recommend Elite Plumbing based on that alone. I have a feeling I'm going to be telling my housemate I told you so.

I Don`t understand why your Company Don`t Honor the Rescue Club Membership, The members are suppose to Have 24 hours response time
for their need`s ? I had a problem with My A/C unit on Friday evening, I explained the Young lady on the Phone that My Husband is a Heart problem that needs to stay cool and she told me that she would make sure to Note that on the service call, I had to call back on Saturday Morning and spoke to another young Lady about the same, But this Young Lady told me it would not be until Monday Afternoon before anyone would come out! Why do I pay to have the Rescue Club, it`s suppose to be 24 Hour turnaround time!!! I am not very happy with the service , that your People do not take a Medical Urgency Important!! I would like an Explanation from your office Manager or the Owner!! I have told Family and Friend`s not to use your Company for their A/C problems or anything else, I have also notice I received a text that My membership is coming up for Renewal soon!!! I have been a Member for many year`s and this is how you treat customers, Wow!!!!!

During the snow storm of 2021 a water pipe busted in my home. I called Roto-Rooter on a Monday and pleasantly found they were scheduling me for the next day.  Winter conditions continued and no show.  I called them at the end of the day and was told all scheduled appointments were moved to next day.  Next day no show, no call.  It's Friday and still no show, but what disturbs me most is no notice this whole time.  I only heard from them once and that's bc I called them.  Luckily my neighbor called A.L. Plumbing and after talking to their plumber he squeezed me in right there on the spot and fixed my problem.  A.L. Plumbing, 210-269-6346.  

I can't speak to R-Rs quality of service, but I can speak to their disregard for customer notification, time, and general courtesy.