Best Businesses in San Antonio, TX

The technicians are friendly. However the technicians are more sales persons than plumbers: (1) The $289 diagnosis fee is totally a rip off. The whole diagnosis simply involved opening a tiny hole on dry wall, and poking in a LED camera for some inconclusive images. Anchor Plumbing will refund 50% of this $289 diagnosis fee if they are haired for the project. Apparently, the company uses this $289 fee as bait, so that customers will spend more money with them.  (2) the technicians are well trained to take advantage of customer's insufficient knowledge in plumbing and eagerness to have the issues fixed. The technicians saved no effort guiding customers to believe blooming a couple hundred-dollar small repair into thousands of dollars large repair is a better option. Anchor Plumbing has no interest to work on a small project, unless customers accept their inflated proposal. It is clear Anchor Plumbing prioritizes their interest over customer's. Please have a second thought before reaching out to Anchor Plumbing.

I can't speak highly enough about Andre's Pro Plumbing.  They responded to my quote request within 10 minutes and were out fixing my leak the same day.  Joaquin definitely takes pride in what he does and it shows in the quality of his work.  I will be using their services again in the future.

My experience with contractors has been a consistent story of disappointment until I contacted Henry at Plumbit. He was quick to come out and promptly identified the source of my leak and addressed the issue. His price was reasonable, if not better than expected, and he was transparent in everything he did. I recently did a shower remodel and the contractor wanted to have their plumber come out to install the new valve; I called Henry instead and he was there the next day. I thought I had taken a photo, but the work was very professional in both function and form.
I may not have a reliable contractor for anything else, but when it comes to all things plumbing, I'll be calling Henry.

They came and installed a water softener and an RO system, and did a good job. They did asked for payment before the project was complete, but were understanding of why that wasn't a good alternative for us. They also claimed to have a warranty on plumbing related to the project, but now, several months later we've developed a leak from the RO faucet coming from our counter and they are refusing to even look at it claiming it's a faulty RO system sight unseen. I don't plan on hiring them again as I'm sure there are plenty of alternatives that won't miss these finer points.

I had a shower head that was dripping badly on a Monday.  Brad responded quickly to my call and said the earliest he could stop by was Wednesday morning.  I explained to him the problem, he verbally walked me through the repair and I was able to fix it myself.  Great service, thanks Brad!

Highly recommend.  Courteous helpful responsive knowledgeable! I agree with other reviewers that they took time to explain everything and did not try to over sell.  Very happy we found PlumbSmart!  We will certainly use again.

I will add my high marks for BG Plumbing. Nothing like a 50 gallon hot water heater leaking all over the garage to make you feel helpless and appreciative when it is taken care of. Tsanko showed up exactly on time, had a replacement heater ready to go and made fast work of everything. He is a very personable, knowledgeable and honest. When I asked about going with a tankless water heater, he suggested that in my situation a conventional one made more sense and cost much less. He also talked me through the pros/cons of different brands of water heaters.  Another cool thing is that is a one-man show, so you know that you will get personalized service. Also, pretty neat that he named his company after the initials of his children.

The WORST!!! Cut holes in my wall he didn't need, cut the pipe wrong, took forever. Didn't know what he was doing. Boss kept calling every few minutes, obviously not too confident in his employee either. The owner was rude and talked down to me, and they were OUTRAGEOUSLY EXPENSIVE

So glad I called Alamo Water crew. Trevor came out n was very knowledgeable n helpful and explained how bad the water was. He helped me purchase a new system as well as great financing terms. Then Jerry n his crew came out did a great job installing the unit as well as the under cab drinking system. Great bunch if guys also did an excellent cleanup job and Jerry made some great suggestions. Ms Trudy the office wizard (she's Trevor's very helpful mother), helped setup my install and credit information and got me a great financial plan. The continued service these guys promised to make is outstanding. Big big Mahali Nui Loa to my new Crew. Aloha to u all 734 Sawtooth Dr.

Great experience with this company!  Their receptionist staff was very friendly, clear, and communicated exactly what to expect.  I received both an email and text reminder about my appointment, plus a call on the day-of when the tech was 30min away, and a text with a photo of the tech coming to do the repair, so I knew whom to expect knocking on my door.  Tech Chris Green was very friendly and courteous.  He clearly explained what he planned to do, the cost, and how long it would take.  Will definitely use their services again and definitely recommend this company.

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

Had some long overdue items addressed by EZ Flow and CT did a great job assessing and explaining my options.  Estimate was fair and work performed was excellent.  

This is the second time we've used EZ Flow and both times it's been great service from everyone involved.

None of our toilets were flushing. I called Gilbert and he was out with-in the hour. Unclogged the line with a smile and super friendly attitude. I had a plumbing question about our master tub and he happily took a look and gave his opinion.
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Would definitely call again.

Heather

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

It's sometimes hard to find a reliable plumber. Most plumbers in my area seem to not return my call or make it hard to schedule.

Mr Rooter always answers and has someone to send out. Had two gentlemen come help me remove and water heater and bathtub and they made quick work of the task, were very polite and informed and answered all of my questions about moving forward and what to do next with my bathroom remodel. Price was very reasonable.

Moving forward with any plumbing issues, will be using Mr Rooter.

Guarantee Plumbing & AC was available when I needed someone quickly to repair a broken pipe during my foundation repair. Luis even showed up earlier than expected and was able to quickly repair the broken pipe. I greatly appreciate their responsiveness, timeliness and ability to completely resolve my water woes in time of need. I will certainly contact Guarantee in the future for my plumbing needs.

Very disappointed. They charged $450 to replace a wax ring on a toilet! They claim that there is no extra charge for night and weekend service, and that they charge by the job, not by the hour. There's no way a wax ring replacement costs $450 - I think they took advantage of the fact that my wife was the one that called for service. I've tried for a week now to get a manager to call me about this outrageous pricing, and nobody has called me yet. Stay away from AAA!

Update: The owner of AAA Auger contacted me after my review and worked with me to resolve my complaint. He said that the plumber was new, and definitely overcharged me. Because of this customer service, I'm updating my review from 1 star to 3.

Had several plumbing issues after the hard San Antonio Freeze and scheduled  Elite Plumbing for the repair.  Communication by Text was outstanding reminding me of the appointment and when they would arrive.  Peter and another staff member arrived on time and quickly determined the problem and it was fixed in minimal time.  
During a stressful period when I am sure they were overworked and tired they were true professionals.   Thanks for the great service!
I am not sure how my review showed up as San Francisco but it was in San Antonio, TX

The tech that came out to install a water faucet for my kitchen did a horrible job it started to leak again 2 days after he left I called the office in which the lady was rude question me asking how come I didn't bring it to their attention sooner and then she smacked her lips on the phone saying she let someone know but didn't give me no time frame of what's going to happen .. Now I gotta bigger problem the water got into the wall from the kitchen faucet leak causing my wall to mold big headache thanks John Wayne for the screw up

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!