Best Businesses in San Antonio, TX

Wow! Wow! I couldn't be more pleased with the wonderful jobs Brandon and EB did at my home today.  They arrived when they said they would and were gone 45 minutes later. The guts in the toilet tank has been replaced and the hose bib outside replaced. They were very polite and considerate of my COVID-19 protocols and practiced their own as well. Masks were worn at all times and they wore gloves and booties in the house.
The price ran about $285. And I will be very interested in using this company again.

Super friendly and responsive.  All prices quoted up front and transparent.  Honestly, I felt like i was dealing with a family member or a friend.

PlumbIt ran a new gas line in our home to operate a gas range during a kitchen remodel.

Out of several quotes received, PlumbIt was the easy choice. The quote was one of the more reasonable ones, but most importantly Henry took the time to answer ALL of my questions. He helped me truly understand all of the options.

They were super responsive from getting the estimate, scheduling the work, arriving for the appointment, and every time in between.

You have found your plumber!

Just had Blue Lion out to install a water softener I purchased.  He was fast and explained the work well.  He was very professional and cleaned up after work was done. I would definitely use them again.

Brad answered his phone right away when I called to inquire about his services.  When he came to my house, he was very prompt, wore a mask and went right to work on the projects we had discussed on the phone.  He loosened a hose I had been unable to disconnect from the spicket and then skillfully replaced a bathroom sink drain.  He did both of these things in less than 30 minutes.  He also asked if there were any other plumbing projects I needed him to do.  The reason I only gave Brad 4 stars is that I would have liked my experience with his business better if he would have been more willing to converse with me while he was working at my home.

Had a busted pipe in front yard and while others didn't respond to voicemails or said it would be days to come fix, PlumbSmart responded quickly and was here within 24 hours. Cody has great communication skills and Carlos was very professional and did a great job fixing my leak. I definitely recommend their services.

Tsanko came out to my house and gave me suggestions & a consultation and was so knowledgable and patient with every question I had. He is legit.

I was charged $360 for something that the owner knew was worthless, but said nothing. He knew I wanted a new water cut off valve at the back of the house, because of a under kitchen sink leak that he also repaired. When I found that water cut off didn't work , he simply said oh that won't cut off water in the house. It had before and the handle was not good and frozen in place . He told me right away he could fix it and make it better. I also told him I would not spend so much money on that but having it handy to turn off water if I had another plumbing leak . He knew but now denied, but taking advantage of the elderly is a sin.  And certainly no way to gain repeat customers. ...

Very happy with service and product! I am writing that I gave them 5 stars. I would recommend them to a friend.

We were not in town when there was an emergency plumbing issue at our home. A&A Plumbing were quick to respond to our request, provide an estimate, and walk us through the entire process. Their team was highly professional and skilled - they arrived on site with a scope and identified the issue immediately. They worked around our schedule to expedite the job. The quality of work was top-notch for a fair price. Customer service from the on-site team and back office was excellent.

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

I called to get a quote for plumbing a drain on my tub. I was told they don't do that sort of work. Funny, that's the kind of thing I thought plumbers did.

Always prompt, polite, friendly, and helpful.  I've been going to Gilbert since I first discovered him on Yelp more than five years ago.  

On his last visit, he added in a quick 2nd job for no extra charge since it fit within the minimum hour that I was paying for anyway.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

I was in need of a plumber because my water line that goes into my hot water tank broke and the pipe is welded into the house. Josh came within 2 hours on Saturday late afternoon, during this Corona Virus shutdown!! Excellent service and fast service!

We had a non-emergency issue in the kitchen we're remodeling, and Guarantee Plumbing responded within ten minutes of my inquiry. The message was clear on how to reach someone for scheduling even though it was after 8:30PM. The dispatcher was friendly, clear on the fact that there is a visit fee that gets waived if we use them for the task.

Our plumber called ahead to make sure we were ready for him, asked for permission to cut further into drywall. He was friendly, laid back, and quick with the repair. He even gave me information to pass along to my drywall guy on what was done.

I did find it a rather high price for what I considered a low difficulty, non-urgent request, and the invoice didn't have a breakdown to show that the fee had indeed been waived, which is why they're only at four stars. At least they take checks!

I'll be keeping these guys in mind for the next repair!

Came out to fix my bathroom sink clog and before he left I started testing my other faucets and sure enough my kitchen sink won't drain now. We showed Colby Briggs (the plumber) and he just suggested we get some chemical from a plumbers supply store. He left and did not finish the job. My kitchen sink was not clogged before they got here. I need my kitchen sink more than my bathroom sink. We called that night 9/3/2019 to have them send someone else out and it is now 6:45pm on 9/4/2019 and still no one has showed up to fix the problem. Very disappointed and out $200 bucks. Would not recommend to anyone. Replied to this review with out right lies from both the owner and plumber. You can see for yourself in his reply to me. He never offered to fix my sink, he told us to go buy Thrift (which is illegal to sell to un-licensed/uncertified non plumbers) from Ferguson's and wrote down the names of two people to talk to and where they were located on my invoice. Why would I not fix my kitchen sink when I have dishes to wash and kids that use that sink all day everyday. He left and did not finish the job. Going to report them to the better business bureau. Update 9/5/2019 Got contacted by the owner by private yelp message that they would come out and fix the problem at no extra cost, however due to him implying I am a liar I was not comfortable with anyone from his company coming out and touching my plumbing again. He then messaged again implying that I am lying and then called me ignorant. I have screen shot the conversation to show the BBB. This is unbelievable. I can not fathom how this business can treat people in such a way and not get closed down. Shame on you David.

Quick to respond and performed repair without any problems. Very professional and personable.

they came into my home for a estimate on upgrading my unit.  JJ didnt even ask me what I wanted to do nor did he want to look at my unit until he finished his sales pitch.  He was more worried trying to get me to agree to their service instead of trying to put something together for me.  Tried to sell me a product that was $18,000 but wouldnt tell me what the brand name I am paying for.  The one thing that pissed me off more then anything he wanted to talk about financing before we came up with an idea of what I wanted and what needed to be done.  what a scam artist.  very unprofessional.  Save your sales pitch and build report with the customer first JJ.  You never start with a sales pitch.  Know your customers better before you even think about asking for info like social security number and all that.  I cant believe he had enough balls to talk about calling the finance companies to get approved before we even talked about products.  What a scumbag!

During the snow storm of 2021 a water pipe busted in my home. I called Roto-Rooter on a Monday and pleasantly found they were scheduling me for the next day.  Winter conditions continued and no show.  I called them at the end of the day and was told all scheduled appointments were moved to next day.  Next day no show, no call.  It's Friday and still no show, but what disturbs me most is no notice this whole time.  I only heard from them once and that's bc I called them.  Luckily my neighbor called A.L. Plumbing and after talking to their plumber he squeezed me in right there on the spot and fixed my problem.  A.L. Plumbing, 210-269-6346.  

I can't speak to R-Rs quality of service, but I can speak to their disregard for customer notification, time, and general courtesy.