Best Businesses in San Antonio, TX

Being a new homeowner I don't have a trusted plumber just yet. I called around a few places for quotes and a random local search popped this place up. I won't lie, my first phone call didn't set me on the right foot. They don't have the best customer based phone skills and they got out to me about an hour later than quoted. But once they were here they were the nicest guys! Never once made me feel like I was being upsold or didn't have my best interest in mind. They kept me in the loop every step of the way and did a fantastic job! I even got my toilet repaired as well and still paid $400 less than two other major plumbing company's had quoted me. If you're patient enough to go with this mom & pop company you won't be disappointed with their work.

This Company is Terrific!  We first called them in the middle of the night (2am!)...Dixie picked up the phone & said she would get someone out to our house right away, AND SURE ENOUGH she sent someone who stopped the water flowing onto our bedroom carpet!!!  We also called when our hot water heater leaked & flooded our garage.  Again, Texas Plumbing Diagnostics took care of our problem in a jiffy.  Competent, Professional Plumbers You Can Depend Upon!!!  Thanks, Dixie, YOU are our GO-TO-Plumbing Service ALWAYS!

Honest and trustworthy.  He is extremely knowledgeable and very honest on cost.  Will not overcharge you and will explain the whole process prior to just doing the work.  Will be using him again.

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

You can TRUST this company!  Very competitive quote which includes everything--you won't be upcharged when they are installing your Hot Water Heater or the like.  Top notch parts.  Friendly, clean, careful, etc.

I had taken advantage of a City of Austin program to acquire low flow toilets at a very reduced price.  Kinsey quoted me $75 per toilet for installation so I scheduled an appointment for them to install them.  After they arrived, they strongly suggested I also have the faucet supply hose replaced as well, told me they had some in their truck, and charged me $40/each for them.  Later, I found out that the hoses were $10 at Lowes.  Had I known beforehand, I would have picked up new hoses before they came.

They do good work, and for the most part, their prices are reasonable.  I just wish they would let you know ahead of time if there may be parts needed so that the homeowner can buy them ahead of time - the homeowner can always return unused items for a refund.  My suggestion is you ask them if any parts may be needed and buy them ahead of time.

We called this company because it had really good reviews. The Yancey Water System needed to move our water meter but wouldn't attach it to our current water line.  We were told from Kunz that it would be 90 bucks an hour and we could save money by digging a trench. He stated that he could be here on Thursday which was 2 weeks ago.  No one ever showed.  We tried to dig to find the existing line but couldn't find it.  I called Kunz because Yancey is ready but was told from the receptionist that Kenny whoever that is stated there was some confusion with the water company and he wanted us to call someone else to do the job.  Don't hire these people. They don't want to work. Look for someone else. I gave them 1 star because it wouldn't let me not give them a star. In reality they deserve no stars. Bad business and the worse customer service.  The receptionist sounded like she was asleep every time I called.

It's unseasonably cold here in Austin this weekend, so when I woke up to our home being 59 degrees and our furnace not kicking on I was panicked. Thankfully I was able to reach Woods Comfort Systems and speak to Brittany. She went above and beyond to make sure our furnace was still under warranty and was able to schedule someone to come out to service. William the technician came to our home and quickly assessed the situation. He figured out was the problem was and fixed the issue in a timely manner. Thank you Woods Comfort Systems!

Needed some fittings for a college lab.  They were very helpful and the prices were great. I was very happy with my trip to Ajax.

Once again, 1st Call came to my rescue in record time. With the freezing weather, a hose bib coming out of my house burst. My house looked like a fire hydrant. This is the second time I've used 1st Call and they were just as professional, efficient and responsive as they were the first time. Within a few hours they were able to send someone out to help. Josh and his apprentice Julian were friendly, knowledgeable and got the work done very quickly. Water was restored to my house and Josh gave me some pointers on how to beat deal with the cold weather. Julian even found one of my earrings that I had lost in the yard, in my frantic attempt to get my water shut off.
The service was excellent and the price reasonable.  I really can't say enough good things about the company and it's staff.

Mr. Richard was so knowledgeable and professional when he put in our new water heater! We highly recommend EL Smith plumbing to do any plumbing service for you with perfection! I was overly impressed with the with the amount of skill and knowledge that came with their EL's plumbing service!

After my warranty company sent out a terrible company (A Snap) to diagnose my water heater and refused the job, they contacted San Antonio Plumbing.  From my first call they were kind, helpful and the lady taking my call got me worked into the schedule two days early. Joseph worked with my warranty company and got the perfect replacement for it (it was a 65 gallon wh that isn't made anymore) and minimized my out of pocket costs and convinced them to purchase locally. Armando Olivares the technician was prompt, courteous and changed out everything, adjusted the new expansion tank and explained everything. He cleaned up everything and was done in record time. He did this in a garage on a record day of heat of 103 degrees!  Cannot recommend this company too highly!

Tator has handled 3 or 4 jobs for me including leak detection/pinpoint tests, sewage line repair and water line repair. Always on time, always do great work, always professional. Fair prices, friendly people on the phone. Highly recommended!

Had Harold's Plumbing out to unplug a washing machine drain.  It took Harold's son about 10 minutes, and he gave me a bill for $285.  When I called Harold to complain, he said that it is normally $225 for this service because they have to use a small machine, but that he understood there was more service involved than the washer drain.  There was not because my tenants had taken care of the other problem.  Harold did reduce the bill to $225, however, I checked with Bryco Plumbing and they said it should have cost about $156.  I also checked with my regular plumber who had recommended Harold's for services requiring drain cleaning, and he, too, said that it should have cost around $150.  I tried to post this complaint on Harold's website, but it appears you can only post reviews that give them very positive responses.
Betty G.

Very disappointed in this company, this company was assigned to us through our warranty; A plumber from A-Tex Plumbing came in and glanced for a second under the sink where the leak was, then said he will come back with a flash light but never did. did not come back to the house at all, instead stayed in front yard on the phone and then left. 30 mins later warranty denied our claim for repair due to pre-existent condition, but how did the plumber who did not even see anything in the house make a diagnosis? VERY unprofessional. Would not recommend this company to anyone.

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