Best Plumbing Services in Texas

I had a gas leak at my rental house. Bryan Scott was my technician. Since the leak was inside the wall. He had to pulled out bricks to get to the pipe. He finished the job without breaking one brick. He's done an amazing job. I'll definitely use this company again.

Had a leaking AC condensate line. Jon was super knowledgeable, responded fast, and did great work. Really good value.

Talk about a great plumbing company in Mesquite, Great Service Plumbing is awesome. Our sewer line was overflowing into the yard. These guys came out and repaired our water / plumbing lines in no time - even though they had to dig 8 feet down into the yard. This quality plumbing company did a great job and I highly recommend them.

My boiler broke up in the freezing weather and this company's plumber broke me advice over the phone which meant I could fix the problem myself-but I knew he 'd come out if I really needed him to. Super fantastic!

I contacted nearly a dozen plumbers to disconnect my water well and attach my home to the county's city water line. Shane's Plumbing was the ONLY company willing to do the job and they did a stellar job. As my well started to fail I was stressed about how to keep running water in my home. Shane gave me a number of options and was always willing to answer questions and walk me through every step. What I anticipated being an overwhelming amount of work (and cost) need up being an easy job for Shane's Plumbing.

Had a new faucet installed in my kitchen and had a GREAT experience with this company. Have used them in the past, always with perfect results. Technicians are professional, efficient, and very careful. Do not hesitate to put your plumbing needs in this company's hands. I give them my highest recommendations!

I have been thinking about this review for several days and really dislike placing poor reviews on Yelp. Let me explain my situation and series of events.  

I placed a request Yelp for plumbing help.  My request was to install a kitchen faucet and replace the hot and cold shut-off valves (See Image of request and response).  Go Heating and Air was the first to respond with a quote of $249.  I accepted and scheduled for Monday (it was Saturday).  When the rep/tech from Go Arrived I told him what I wanted and what was quoted.  He responded by saying that it would be $300 for the first shut-off valve and an additional $100 for the second valve.  Than the cost of installing the kitchen faucet would be another $250.  So my original quote for $249 is now $650.  I told the rep/tech No Thanks and I paid a $60 service fee for their visit.  The rep/tech said I can assure you that we are $70 less than any other major company you can because I use to work for all of them.  He was pretty confident that I should be happy to pay more than 2X their quoted price for their services.

Looking back at the situation,  I paid $60 to Go Heating and Air for a mistake/misunderstanding on their part, and I guess my mistake for paying?

-------UPDATE-------

The owner of the company contacted me immediately regarding this issues and was extremely profession, as was Heather that called me the next.  Now I understand that as a company that you have problems and issues, but how you resolve those problems is what makes a company fair and just in the eyes of the customer.

Because of they way they handled this issues, I will use Go again and I will trust the work that being done at my home.

Thank you for your follow-up, you did not have to do that, and thank you for resolving this issue to my satisfaction.

Don't waste your time or money. Did some work, charged a lot of money and the work done, I'm told) was incorrect and not to code.

My water heater went out on a Saturday morning and I was able to get an estimate the same day and my water heater replaced on Monday morning! Tony helped me to understand the issues related to the water heater malfunctioning and what I needed to do to keep my new one working well. I really appreciate how quickly he was able to install the unit and reset the piping. REF#: 2830-6475

There are two things that make a company one that I want to work with. The first is the quality of their work. The second is the business side. Are they punctual, polite, quick and accurate in pricing, etc.

We have had two experiences with Classic Plumbing. The first was a few months ago when we needed a new hot water heater and needed it to be moved to a new location. Their plumber came out to assess our needs and the next day we received a written quote to replace and move the hot water heater. The next week when the plumber returned to do the work, he said the quote was only to move it, not to replace it. That made no sense because our old hot water heater was from 1978. After a few calls to the office and showing a copy of their quote, they did honor it, even though they had to eat that loss. The plumber did a good job and the hot water heater works great. But, there continued to be communication issues between the plumber and the office. He did not finish the job in 1 day so he told us he would return the following day. I stayed home and my kids stayed home during a summer vacation day. At about 1 I finally called the office and they said the plumber had not informed them that he did not finish so we were not on the schedule. That was a Friday so we had no hot water heater until the weekend when they returned on Monday. ANd my kids and I had to stay home again. It was frustrating. So, the quality of their work was 5 stars but the organization and frustration lowered that rating to 2 stars.

This week we had another experience with Classic Plumbing. We are doing a remodel and adding a bathroom where a previous owner removed it. We decided to have the old pipes looked at and replaced. 2 plumbers from Classic came out in a timely manner. They were polite and easy to work with. They got under the house to take notes and I was told I would have an estimate first thing the next morning (Friday). Friday at 3:30 I was called and told that it would not be ready until Monday morning and work could begin Tuesday. On Monday, we were still delayed but I was assured that they would have it first thing Tuesday and they would still come do the work that day. This was delaying our other construction so we were anxious to get work started. Tuesday morning they called to give me the quote and I felt like he was coming up with it while on the phone well, I think the plumber said it would take 2-3 days and at a rate of $210 an hour for 2 plumbers to work on it, it would be...lets see.. I guess about $6000 What!!!??? It took 2 business days plus a weekend to shoot off a number on the fly just an hour before they were supposed to show up? Well, that was $2000 MORE than a corporate plumber that the Classic Plumber assured me they would come in under. So, I told Classic Plumbing that this would be our last phone call.

So, if you need good work but are willing to suffer through those issues, this is a great plumber. But, I do not have time for it!

Mr. Dewolfe was contracted through a home warrant.   He came to the location to look at the issue.  I had located the leak and even dug it up for him.   He refused to work on the leak stating that the ground was damp.  He stated that he requires an EPA approved letter before can he do any work. I checked with numerous people in the plumbing industry as well as the employees in his office.  None of them had any knowledge of what he may be talking about.   The moral of the story is Mr. Dewolfe refused to fix a water leak because he may get muddy.   This was the biggest waste of time.   The home warranty company that contracted him, also has no knowledge of this so called requirement.

Thanks for the quick and friendly customer service! They didn't try to sell me parts I didn't need, and even threw in the o- ring for free. Made my day! Thanks!

I hired this plumber based on the good reviews.  When I had a plumbing emergency he came right away and everything seemed off to a good start. I told him I was afraid of leaks and he said I don't do leaks.  Ok so he said he would come back the next day because the faucet was a bit loose.  He no showed.  I finally got a hold of him after calling non-stop and he said he would come.  He no showed and did not call.  I tried for 3 straight days with no response.  Now a couple of weeks have gone by and I have a leak.  He will not answer his phone.  I told him I was going to write a review every day he does not answer me.  I think his reviews are good because at first he seems nice and seems to know what he is doing but he does not.  I checked and he has complaints filed against him with Better Business Bureau and these complaints are exactly like mine.  BEWARE.