Best Plumbing Services in Texas

Outstanding work! Needed a fix fast. The two young men were on time, knowledgeable, efficient and best of all fixed my problem. Afterwards ran a camera down the drains to check their work. Looked great. Very pleased and will use again. Oh and at what I thought was a reasonable price for the time and trouble.

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.

We found our new plumber!!  Joe stopped by today to look at our leaking kitchen faucet and temporarily fixed it and was so helpful and polite and it was free or charge! We will be purchasing a replacement faucet and having them come back to install it next week. Amazing customer service, highly recommend!!

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

If you want prompt, excellent service calls and reasonable pricing, Hooper is your company to call. The HVAC technicians and plumbers are polite and professional as well. I always rely on Hooper when I need the job done well. Cannot say enough positive words for them! Bravo.

We called on Monday for an appointment for them to come out and unclog drain in our bathroom. They asked which day and time would be good and we said Thursday morning. They gave us a window of 11am to 1pm. Never a call to us during this time. Called them two times and said they were on an emergency and we were next in line. And she was just going to call me. Yeah right. Never heard from them again. Called again at 4:30 and said they were still on emergency and had never tried to call us. Terrible customer service. And what do they have, one plumber? We got there name from Home Advisors. Never again. I only had one day off this week and wasted it for nothing. Still can't use bathroom.

Super friendly, family run business. They got my shower fixed without having to take down any of the tiles, and were easy to get a hold of on the phone.

Great service. Honest and very dependable. Would definitely use again and I highly recommend. Mark was honest about what needed to be done and I value that very much. Thank you

Call them ..They are the best ..Austin sent someone to our home to replace an outdoor faucet that had been leaking .Great price and service .I called Austin on a Monday morning we had no hot water because in Saturday it was shut off by another plumber from our HW.Austin sent Mike out and we had hot water that night . Wednesday  Mike was here again for a problem with the AC drain line in the upstairs bathroom .There was another problem with the AC company did not want to come back out and I called Mike and he told me what to tell them and they came  back out for free to re-blow out the drain line .I love this company.Mike and Austin are amazing .

Had a leak in my front yard from a copper valve that I didn't need.  It was completely removed, did the work for me when I wasn't home.  I came back at the end of the job and everything looked good.  Didn't shop around, used these guys because they do work for my church.  Seemed like a fair price.

I can't say enough good things about peradventure. We had them out to get rid of the air gap on our sink and reinstall our garbage disposal and faucet after getting new countertops. They are very fairly priced, showed up on time and were so courteous!!

Our granite people took part of our garage disposal with them and he was luckily able to find a spare part in his truck - total life saver!!

They are a family owned business...Nathaniel the owner is 1 of 11!! Just great people who do honest work - I would highly recommend!!!

Fast on the response!  Their plumbing team is friendly and up front with you.  Overall, a great experience!

I had a leak today with a pipe under my sink and called Benton plumbing and they sent someone out, he diagnosed the problem, went and got a part and fixed the problem and the cost wasn't bad considering the water leak. I will keep their number and won't use anyone else. They are prompt and professional. Very responsible with their customer service.

I have been a customer for 17 years. I've used them for repairs, remodels and replacing hot water heaters. They have really gone down hill. Customer service is non existent. Michael who is charge of service should not be allowed to deal with customers as he hung up on me when I complained about the lack of communication when parts are going to be late or his men were not going to make their appointments. I called about a leaking tub faucet over a month ago. Sean couldn't even figure out how to get cartridge out to replace it. That cost me $75. I got a new faucet and Javier spent a few hours here and two trips to Home Depot. He got the old cartridge out but needed to order supply line connections for the new faucet. Maybe I could have saved on the new faucet if he came out first. It took over a week for the parts and another week for the appointment to replace it. When Javier didn't show up for appt time I called and they said he was running four hours behind. I would have called another company but they had the parts to my new faucet. He came the next day 30 minutes late. I hope my new faucet gets replaced. I will update this review and let you know. They have been working for almost an hour but the second plumber has spent most of that time in the truck looking for tools. Seems like Riddell is losing their touch. Time to find a new plumber.

5pm. Friday afternoon. Frantic phone call from child. Flooded bathrooms, more water coming if ANY water is used elsewhere in the house.
7pm. Roger arrives. Takes a look and tells me it's not as bad as what I thought (I thought slab leak).
9pm. Problem solved.  Washing machine running, toilets flushing, nothing backing up in the tub or the front porch.  
Friendly, professional, fast, courteous, and didn't gouge my pocket book for a HOT August Friday night fixing my problem.  I will never EVER call anyone else.  If only he was an electrician also!

Recently used NTXPlumbing for our rental property. Called them around 8ish am and they had someone out by 9:30am.  Started off with a professional text message confirmation system.  Which including the approximate time with a picture of the Plumber. How nice is that! To be aware of who's coming and a time frame they will arrive.  James came and serviced the house, we received multi pictures via email upon completion.  Everything ran so smoothly, we would HIGHLY recommend NTXPlumping.

Have been long time customer.
Just had tub faucet repaired.
They drastically overcharged for parts.
They separately charged $19 and $16  for identical parts that come as a unit at Home Depot for $9.98 for both (plastic knob and control lever).
They also charged $40 for a $16 escutcheon (the plate that goes under the faucet knob).
When I confronted them on the phone regarding overcharging he became very angry at my accusations and made some lame excuses.
I know that up price parts but this is ridiculous.

Outstanding company! I had my foundation lifted and as a result my PVC plumbing waste line broke. The owner came out and put a camera down and showed me where it was broken. He said they'd have to tunnel a short ways under the house to make the repair. They did exactly that and im sure it was no fun as it was sleeting outside. They had to tunnel about six feet under the house.
Once the repair was made the lead guy was talking with me as his crew was back filling the dirt. He mentioned that the plumbing from the toilet was never plumbed correctly in the first place. He said he had to bust out concrete and then make a repair to the original plumbing because it was incorrectly plumbed by the original construction. I do remember hearing an air chisel for about an hour and he said yea thats what I had to do to chip away at the concrete around the plumbing. I know it took extra time to do that and I was sure he was walking me down the garden path to and because of that your bill is higher, but he didnt. Even with the extra work and time he didnt charge a penny more than the original quote. About $1200 for 12 hours work. A very reasonable price.

I recommended them to my father in law and he also had a great experience. They cleared his waste line of a blockage. Another company had come out and charged him twice the amount that Hole In One charged for a not so great job. He said they were incredibly helpful.

I hate plumbing issues, but love this company.

This is actually a review for Olshan Plumbing, which part of Olshan Foundation Repair but is not listed on Yelp. Home Depot uses Same Day Water Heater company to do its hot water heater installations, and they subbed the job out to Olshan.

I'm sad about this. I used to be a Home Depot girl through and through. But this was a disgusting experience. Hopefully this review will help others avoid a similar mess.

The licensed plumber Olshan sent out installed the hot water heater so that the door to the hot water heater closet wouldn't close, got my name wrong (and didn't correct any of the paperwork when I mentioned it), didn't introduce himself, had me sign the wrong forms (even after I pointed out that I was signing something on the 'contractor' line), couldn't give me a receipt (although finally hand-wrote a receipt at my insistence) and had nothing aside from his t-shirt to identify him from the company. I was less than impressed.

Oh -- and I bought the hot water heater pan at home depot ($20) to avoid the truck fees. The Olshan plumber said mine didn't fit, charged me almost $80 for a larger one and then crinkle-jammed it into the closet. I found out from another contractor that the plumber's hourly rate goes up if they sell you stuff off the truck. Lowe's had quoted me $70 total for hot water heater hoses, drip pan and valve connections. The nice folks at Olshan charged me over $250 for the same items. None of it covered under homeowner's insurance.

When I communicated all of this to both Home Depot and Same Day Water Heaters, they were 'very sorry' to hear of this. But it took a trip to Home Depot and over an hour of phone time to get Olshan to come back and correct the issue with the hot water heater installation positioning.

Lessons learned:
1. Buy from Lowe's (vs. Home Depot) & ask who will be installing the item.
2. Measure your hot water heater space (which I did, but then I didn't trust myself. Bad call). Buy your connection parts at the store, and bring them home. Insist that the installer use them.

Good luck...

I had a service contract with A#1 air for over a year after they replaced my AC unit in my condo. The service I received was fine, nothing to complain about but nothing noteworthy either. However, the problem comes when you try to cancel your service agreement. I sold my condo and called A#1 to cancel the contract and they said a member of management would have to call me.  That never happened so I figured they just went ahead and canceled it. It seems unusual to me that you would have to speak with management before they will cancel it and the customer service representatives cannot do this. Well, now over a month later from that phone call I made, I checked my credit card statement and they have continued to charge me the monthly service contract fee. I just called again to customer service and they told me the same thing, that a member of management will have to contact me. They would not give me a number to directly call management, nor could they tell me for sure when a member from management would be in.  

Had I known it would be this difficult to cancel the contract, I never would have done it. I would HIGHLY discourage anyone from using A#1 for their AC service as their customer service is terrible and they make it extremely difficult to get out of a service contract.