Best Plumbing Services in Texas

Requested a quote for a job at my farm on 6/13.  Today is 6/27/22 and have still not heard back.  If you don't want the job you should call and let the potential client know rather than ignoring them.

We recently used  Genzel Plumbing to fix a leaky outdoor faucet. They did the job efficiently and thoroughly. I was pleased with the price as well. We love supporting local family businesses that have a high standard of excellence and customer service.

So you may be wondering how on Earth did these guys manage to get 38 five star reviews, and why am I writing a 39th? Grab a snack and listen....

I asked for three bids, and Joe came out to do the bid. I immediately liked him - he was positive and communicative. He was also the first to notice I had a gas line he could tap into making the job not only lower cost, but also limit the amount of external piping required. They came out and conquered the job in one day flat, and now I have a gas range, a spot for my gas BBQ, but also a future hot tub when I win the lotto.

The other two bidders--one was in the ballpark but the other was definitely smoking something now legal in our fine state as they were triple the final cost. To note i wasn't necessarily looking for the lowest bid, but they just happened to have the lowest. It was quality work at an amazing price. You should really hire Joe at Jr's.

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

Fabulous folks! Ultimate customer service. Have used them for years! Very accommodating! Recommend them highly !!

We called on Monday for an appointment for them to come out and unclog drain in our bathroom. They asked which day and time would be good and we said Thursday morning. They gave us a window of 11am to 1pm. Never a call to us during this time. Called them two times and said they were on an emergency and we were next in line. And she was just going to call me. Yeah right. Never heard from them again. Called again at 4:30 and said they were still on emergency and had never tried to call us. Terrible customer service. And what do they have, one plumber? We got there name from Home Advisors. Never again. I only had one day off this week and wasted it for nothing. Still can't use bathroom.

Fair to good work, super high priced.  
Going forward I'll just use one of the guys on TV.  
I feel like I got ripped off.  1600.00 and I have to finish the repair.  

Na.

After a very disappointing experience with another plumber, I found Mark and Sunshine Plumbing.  So glad I did.  He listened, communicated well, arrived when he said he would, took care of business and was reasonably priced.  Can't do much better than that when it comes to a plumber!

They have been great in helping us get through our busted pipe. They have been on time and contacted and scheduled what we needed. Extremely knowledgeable and great customer service.

I had all my toilets, showers and tubs back up.  We had feces and all sorts of stuff coming back into the house. I tried my normal plumber multiple times but it was after hours and he wasn't answering the call. I called a couple people for recommendations and Bob's name came up. He was the ONLY one that answered the phone at 9:00PM. He told me a few old school remedies to try first. When those didn't work he said he would be here first thing in the morning.

Bob showed up bright and early. He even got here before the other plumbers called me to see what was going on.

He fixed everything including an issue that a previous plumber had told me would require opening the walls and fixing some plumbing issues. The truth is that that plumbing company installed an off-name prt that was creating the problem. Bob found it and fixed it instantly.

Not only is he quick and professional but also extremely fair priced.

As all the other yelp reviews have mentioned.  Superb, excellent, professional are only the few words to describe Nathaniel and his service.  He went way beyond what was expected. Explained things so well and made it simple to understand, which I extremely appreciate being a 'woman' and single mom. Thank you so much!  I am going to be a lifetime customer and will refer you all to all my friends and family.

Replaced a couple of water heaters on second floor and took great care to get the old ones out, the new ones in and installed without issues.

I have used them for years now and never once had a bad experience. They always show up when they say they will and have always done a very good job. I use them for my house, my mothers and our rental property. Price is reasonable and plumbers are very professional.

Was THRILLED that you were not only able to come out the same day but your were there by 2:00 and completed shortly there after. Also took care of replacing a faucet that was not on the original complaint as well.

Roger is such a great guy.
Came over within 30 minutes of my call and got us up and running again!
With our house reaching 15 years old, I'm glad to have a highly competent plumber so close.
Thanks!!!

We have 2 toilets that were running...standard stuff.. probably needed new flappers and valves. Our usual plumbing company was busy with a big job so they recommended NTX.  Super friendly on the phone and very accommodating with a quick appt. Their charge to just diagnose the problem was $154, which I thought an odd number and also steep, but I wanted my toilet fixed asap and they came recommended.  Alex arrived on time and was very nice...and this is when things started to fall apart.  He didn't seem confident about how to fix the issue with the toilets.  After a few calls to the supervisor, he arrived at the conclusion that both toilets needed new valves and flappers, but still not 100% sure this would fix it. I could hear the call - there was education on how to tell the brand of the toilet and explaining flappers.  Huh? Really? The supervisor said it would be $425 to complete the job which I thought was outrageously over-priced.  I myself have replaced a flapper before and know it is not that difficult.  I called our usual plumber to ask what they would charge - $250ish.  I asked Alex to call his boss /owner back to reconsider the exorbitant cost.  Nope, he's sticking with $425.  I paid Alex the $154 for his time and sent him on his way.  Hard lesson learned...don't take a recommendation from your plumber.  Looks like I'll be watching YouTube videos and getting out my tools.

Thomas came out and fixed my leak fast! Friendly and professional-will use them again!

Outstanding company! I had my foundation lifted and as a result my PVC plumbing waste line broke. The owner came out and put a camera down and showed me where it was broken. He said they'd have to tunnel a short ways under the house to make the repair. They did exactly that and im sure it was no fun as it was sleeting outside. They had to tunnel about six feet under the house.
Once the repair was made the lead guy was talking with me as his crew was back filling the dirt. He mentioned that the plumbing from the toilet was never plumbed correctly in the first place. He said he had to bust out concrete and then make a repair to the original plumbing because it was incorrectly plumbed by the original construction. I do remember hearing an air chisel for about an hour and he said yea thats what I had to do to chip away at the concrete around the plumbing. I know it took extra time to do that and I was sure he was walking me down the garden path to and because of that your bill is higher, but he didnt. Even with the extra work and time he didnt charge a penny more than the original quote. About $1200 for 12 hours work. A very reasonable price.

I recommended them to my father in law and he also had a great experience. They cleared his waste line of a blockage. Another company had come out and charged him twice the amount that Hole In One charged for a not so great job. He said they were incredibly helpful.

I hate plumbing issues, but love this company.

My home was built in 2004 and is on a slope.  Erosion caused my foundation to drop, causing cracks in the supporting blocks.  Jody came out to submit my job for a quote.  The quote I received was reasonable and prompt.  My job was scheduled and payment options were very accommodating.  The crew arrived as scheduled - the job was completed in one day and Darryl was excellent!  He explained everything that they were going to do, the lifetime warranty and would contact me if any surprises appeared.  Upon completion he explained the process of what was done, and was very considerate not to track red clay into my home when taking measurement readings.  I found the office staff very friendly and provided wonderful customer service.
I am not sure what transpired with the other customers, but for service in Ringgold GA - they were awesome.

The tech who came out today, Andy Vestal, was fantastic. I would give him 5 stars but the process from when my A/C went out yesterday until Andy arrived to save the day was not worth 5 stars.