Description

We have over 30 years of experience in plumbing and all related work. Our long standing team of professionals is committed to a personal level of service founded in Christian ethics and principles. Let us travel to your residential orcommercial property today for immediate attention. Our locally-owned and operated company proudly serves the areas of Rockwall and Heath. We take pride in offering impeccable services for your slab leaks, bathroom remodeling, and sewer service. You can browse our site to read our exception customer reviews. When you hire our highly-skilled team, you can expect professional services. We'll perform slab leak detection utilizing our state-of-the-art equipment. Our proven methods are cost effective and efficient. You'll receive dependable service, respectful courtesy, and friendly support from start to finish. We treat your home as though it was our own. Your project will be addressed with minimal disturbance. Any requests are always met on time and within budget thanks to our reliable services at affordable prices. We've proudly served Rockwall and Heath for over 30 years. We take pride in working with honesty and integrity, so you can expect competitive prices that you can afford. You'll feel comfortable asking our knowledgeable and friendly team any questions. We immediately address your concerns with honest responses, helpful advice, and ideal recommendations. We strive to meet your high standards of quality service...

HISTORY

Established in 2003.
Emergency service is our feature! You can base on our service 24/7 hours a day, and you can schedule service date at your agreement. Our plumbing service has specific customer service talent and recognized for us speedy reply time and fix compound issue. From the first meeting, our plumbers have leave your house when you feel pleased, you'll test our winning combination of perfect newer fashioned service and developed technology, so you can comfort knowledge your home is in kindly domination.

Reviews

Brenda C.

1/24/2023

OUTSTANDING!!!!! The man knows his trade and craft and if need be, will research the project (he called the state housing board to get information on my issue) to ensure everything is done properly. He even answers his own phone (unless involved in a project)!! A true gentleman.....extremely personable. Is honest......and listens to you (now there's a rarity among many professionals). I almost wish for more plumbing issues so he could return and continue a business and friendly relationship.

Justin A.

07/07/2022 12:00:00 SA

I had a pipe burst in my front yard and I tried fixing it myself. After finding the scope of the work was out of my league I called Master's Touch. Bob was out within a couple of hours and he took care of it. He followed up later that day to make sure everything was fine. The level of caring and professionalism was second to none. I would highly recommend him for any plumbing issues. Thank you so much and I will always call upon him for any of my plumbing needs

Ky And DeAnna S.

07/08/2022 12:00:00 SA

Bob is an amazing plumber and expert at all things. We had drain issues and he was there to help us when in desperate need. Highly, highly recommend Master's Touch for all plumbing needs.

Nick Y.

2/14/2021

What a genuine, kind person. Bob has returned my calls on weekends and nights, given me excellent advice and encouraged me to the point that I could fix my problem myself. I know that I can count on them for the big things that exceed my capabilities. This company is clearly a Rockwall, Neighborhood Gem. No need to rely on big companies who throw a lot of advertising dollars at us...Master's Touch is clearly a first-class plumbing company who can solve most problems...and quickly.

Curtis S.

06/12/2021 12:00:00 SA

Numerous calls, voicemails and text messages were left, all of which went unanswered. It's been a few weeks and still no response. The only reason I gave two stars and not one, is two separate people recommend this company (that is if you can reach them). Don't waist your time by calling, only for your messages to land on deaf ears.

Kim H.

8/22/2019

We have used this company for years and they are honest and trust worthy ! Eric always seems to fix the problem big or small . We would highly recommend this company for your needs . They always seem happy to help you out . We had a leak this morning out front of the house and Eric arrived and got right on it . Thanks again to Master's Touch Plumbing ! Great job done

Mike V.

09/07/2020 12:00:00 SA

Have used Bob for several problems, always very happy. Very professional, knowledgeable and efficient. Only plumber I trust anymore, would never consider anyone else, so he better not retire anytime soon.

Teressa J.

06/10/2019 12:00:00 SA

Bob and his crew are the best. Super responsive and knowledgeable. We are always confident in their service and integrity.

Thomas R.

01/04/2018 12:00:00 SA

Getting showered for work Wednesday morning my shower knob broke and I could not turn off the shower. I took it apart thinking that there was some way I could turn it off with vice-grips, but no. I had to turn our water off at the street. So I went to Nextdoor on my phone and looked up plumber and went with the one with the highest score and I was not disappointed. Master's Touch Plumbing was awesome. I called them way before their operating hours and Bob Cruse called me back that morning asked what the problem was and said he would be there as soon as he got his employees going. He was there shortly. Once he diagnosed the problem, he changed a valve and afterward the shower handle moved so smooth and worked perfectly. He gave me some tips we were having on water pressure and cleaned up and left. The price was very reasonable and Bob was extremely cordial.

Josh W.

8/27/2015

I had all my toilets, showers and tubs back up. We had feces and all sorts of stuff coming back into the house. I tried my normal plumber multiple times but it was after hours and he wasn't answering the call. I called a couple people for recommendations and Bob's name came up. He was the ONLY one that answered the phone at 9:00PM. He told me a few old school remedies to try first. When those didn't work he said he would be here first thing in the morning.

Bob showed up bright and early. He even got here before the other plumbers called me to see what was going on.

He fixed everything including an issue that a previous plumber had told me would require opening the walls and fixing some plumbing issues. The truth is that that plumbing company installed an off-name prt that was creating the problem. Bob found it and fixed it instantly.

Not only is he quick and professional but also extremely fair priced.

Mike S.

10/01/2018 12:00:00 SA

Have used Masters Touch on a few repair jobs at my home and they have always done an exceptional job in a timely manor. Highly recommend!

Al C.

9/20/2016

I just have to say again, Master's Touch is the best. Discovered a leak at my washer shutoff valve late in the day when we returned from vacation. Bob came out first thing the next morning and it was fixed in a jiffy! Kudos!

Jason A.

8/18/2010

These guys are awesome!

I've had them out multiple times, and they're fast, affordable and effective. They really know what they're doing, they're honest and dependable and you don't feel like you're getting swindled like you do with every other vendor out there.

Give them a call for anything you need, big or small.

Justin T.

05/07/2016 12:00:00 SA

Master's Touch did an excellent job helping us out with a clogged kitchen sink. They were even able to find something that was a thread away from being a major issue and fixed it for a great price. They were on time, called ahead, and were able to show up promptly. This is no fluke as I've used them a couple of times now. The price is right and I can't recommend them enough. Thanks Master's Touch!

Julie M.

07/06/2018 12:00:00 SA

We woke up to water backing up from my daughter's sink drain upstairs and flooding the floor/carpet. Called Bob around 8:30, he was pretty sure he knew the issue and was there within two hours. Turns out there was a clog after the a/c drain connected into the line so that was causing water to back up into the sink. I felt silly it was such a simple fix but Bob was super nice and friendly. Even explained to my daughter what to look for to alert us before it happened again.

Jarrid H.

6/27/2015

Had a leak in my front yard from a copper valve that I didn't need. It was completely removed, did the work for me when I wasn't home. I came back at the end of the job and everything looked good. Didn't shop around, used these guys because they do work for my church. Seemed like a fair price.

Elvia J.

8/17/2012

Bob is prompt, professional, fair and trustworthy. Our most recent problem involved a clogged double sink that anther local plumber could not fix.

Daphne L.

5/19/2012

They know their stuff and give a fair price! I've used other plumbers and felt ripped off at the end. These guys don't want to waste your time or theirs, the way they work is get in, do what they got to do, and get out. And they make an effort to clean up after themselves. I had a major problem with my kitchen sink, that basically required a whole remodel of the plumbing system underneath. They didn't leave till everything was fixed, they offered discounted prices on the parts I needed to get the job done, and they did it right -- it's been weeks and everything is working smoothly! I am so happy I was able to find a good plumber that didn't break my bank!

Dan Z.

02/01/2011 12:00:00 SA

I have used Bob and his crew at my home and commercial building on numerous occasions. Even wasted my time with a second opinion once! I don't always like what he has to tell me but at least I know I am getting the straight poop and a fair deal.

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