Texas Green Plumbing

During Dallas early 2021 ice storms, we had a pipe burst. In the midst of a chaotic week for service companies, they came within one week.

TXP was the only group that followed up and followed through. They were efficient, HONEST, and human during the process.

I don't think I've ever given a plumber more than three stars and I'm giving them five. Highly recommend.

We bought our first home the summer of 2020 and have counted on Texas green for our plumbing needs. Their service technicians are extremely professional punctual and communicative. They include photos of the work that's done, are honest about the issues that are going on and how they would fix them, are kind and friendly, I could go on and on. Highly recommend and I will be a customer for life.

Price $ gouging a customer is Not acceptable and will be dealt with by the Texas Attorney General.

Unfortunately, they refuse to finish work once they are stopped from continuously charging for more work.
We asked for a pipe inspection. It led to a cleanout installation contract (which we expected) during which they left open a pit full of sewerage for several days.  The original plan from them was to leave this pit open for a week or more, depending on their schedule.  After getting a second opinion they walked away from the job, charging for backfilling a hole that they left open.  Payment for these services was made in good faith.
I would not use them again, due to the lack of communication, the several days of back and forth, and the final walk away that has left a mess in our yard.  We could have resolved it amicably earlier, however the continual delays and eventual abandoment even after payment shows me they will not work on good faith, and only will work when more future work is promised.
Do Not Use.

They sent a guy out told me I had no clean outs, charged me more to get on my roof and run a camera telling me my pipes had roots in them. Second opinion pointed out my clean outs and identified the issue.  Two stars because the plumbers who came out were nice.  Otherwise would have been 1 because they tried to sell me on a service that would have cost me $5000+ when it was not necessary and because they charged me more for quote when they did not need to get on my roof.

5pm. Friday afternoon. Frantic phone call from child. Flooded bathrooms, more water coming if ANY water is used elsewhere in the house.
7pm. Roger arrives. Takes a look and tells me it's not as bad as what I thought (I thought slab leak).
9pm. Problem solved.  Washing machine running, toilets flushing, nothing backing up in the tub or the front porch.  
Friendly, professional, fast, courteous, and didn't gouge my pocket book for a HOT August Friday night fixing my problem.  I will never EVER call anyone else.  If only he was an electrician also!

These guys are the BEST in the business. I feel confident sharing their contact information with clients and friends. You will definitely use them again! I do over and over.

Texas Green Plumbing came to my rescue when I had major plumbing issues with my newly purchased condo. They were very professional and understanding while I was having a total melt down with my ceiling falling after the plumbing backed up upstairs & on top of that my hot water heater was leaking at the same time! They did a great job fixing everything! I highly recommend Texas Green Plumbing & I will use them again in the future when I need a plumber!

We couldnt be happier with the service we have received from Texas Green.  Our Drains were backing up all the way into the bath tubs on the 2nd floor of our home.  Roger and Amber both gave their best and had their amazing technicians out to our home same day with a solution same day!  They were fair in their pricing (I thought they actually should have charged a little more) and you could tell they really knew what they were doing.  They have earned our business and I will refer them to anyone I know in need!

I spoke with Roger and even though I didn't use their company I appreciate his honesty and willingness to help.

Had an issue with my dishwasher/garbage disposal and called Texas Green Plumbing. Came out very fast and the plumbers were very professional and very nice. After finding out that there was just a small user error issue they handed me the bill and it was $200 after 15 minutes of investigation. I was told the charge for them to come out was $80 which I was totally prepared to pay to have them out so fast but they added another $80 for a tool charge. If they used a tool I didn't see it and whatever was used could not have been much larger then a screw driver as I was in the kitchen for most of the 15 minutes. Again, no issue paying $80 for them coming out, but charging nearly $100 because they pulled a screw driver out of their pocket? Felt scammed.

Roger and his crew at Texas Green Plumbing are totally awesome!

After receiving a notice from The City stating that I had a leak in my front yard, my ex, who owns his own plumbing company, agreed to come by and repair the leak. After being stood up and my yard quickly becoming a small pond, I called Roger, and I'm so thankful I did. He and his crew were polite, efficient, and took care of my plumbing emergency quickly. They detected, located, and repaired 2 leaks in my front yard as well as removed a bulky water softener unit on the side of my house.

I highly recommend Roger with Texas Green Plumbing, I'll definitely use him again if any more plumbing needs arise.

Roger is such a great guy.
Came over within 30 minutes of my call and got us up and running again!
With our house reaching 15 years old, I'm glad to have a highly competent plumber so close.
Thanks!!!

This is an amazing company and crew. Professional and they know their plumbing. It's great to know there's a company out there I can trust to be honest and do excellent work.

My house flooded on Dec. 19. Texas Green Plumbing came out early the next morning. He found the busted pipe and fixed it, even installed a no-freeze faucet that was outside the wall where the pipe broke. He was so hard working and honest that I knew I'd call them again.

When I moved back into my home recently, I called Texas Green to replace my hot water heater. Great team work and excellent communication between the plumbers.

Thank you for such professional service. You're practically the only company throughout the last several months of reconstruction that I'd use again.

Texas Green will always be my go-to plumbing company. These guys are good at what they do and they don't cut any corners. I know I can trust them to get it right the FIRST time. I've seen Roger (owner) make miracles happen with seemingly impossible deadlines. Coming from a Realtor, this is HUGE. Amazing customer service!

Very nice, professional, clean, and experienced. I will call them again if I have another plumbing problem. They unclogged my toilet and bathtub very quickly.

Terribly Expensive, $330 an hour for labor!  I had Texas Green come out to replace my kitchen sink, after reading their reviews.  The plumber was here for 2.5 hours and they charged $857, I provided the sink and their were no other parts required....HIGHWAY ROBBERY!  The service was fine, but holy cow, $330 AN HOUR FOR LABOR!  The online reviews are good, which is why I called them, but be forewarned, THEY ARE EXPENSIVE!

So a very good friend of mine had a gas leak and needed a plumber. She had been getting estimates but was so overwhelmed at the cost. So I got on the Rowlett FB page and did a search for recommendations that had already been given to others looking for one as well and found Roger Wakefield of Texas Green Plumbing (972-442-4101) on one of the posts. She called them and was thrilled with their response, kindness, honesty and above all they got the job DONE. They were so much more affordable too. So a big shout out to this company from her and me. I so appreciate you helping my friend.

The plumber showed up on time and did do the job he was asked to do, which was to replace a shut off valve for a toilet. It is literally less than half an hour of work and less than $20 in parts and they charged my wife $360! Unfortunately she didn't know any better when she was quoted the estimate. I wish I could have been available. So, if you are a woman that wants to taken for granted these guys will to the job and rake you over the coals at $700+ an hour.

I called Texas Green Plumbing because I was having some problems with water discharge bubbling up in a utility sink when the washing machine drained water.  The service was scheduled promptly, the plumber was clearly skilled, determined to fully investigate the problem, and efficient in solving the issue.  He also thoroughly cleaned up the work area after finishing.  I will definitely call this company the next time I have need for a plumber!

I called this company when I was in quite a pickle as the gas had been turned off at a rental duplex that I own. Roger did get someone over here within an hour or so. The first guy who came said that the crawl space was too small to work underneath the house. I approved them bringing a guy to dig a tunnel to go under the house. At that point I asked Roger what kind of cost I was looking at. He said about $1800 for the plumber and a digger. About is the important word. He did not inform me that he only does flat pricing, no detailed bill at all. He did go the extra mile and jump through a lot of hoops to get the city permit. He charged me $500 for that and I have no quibble with that part of his invoice. On the city permit he estimated the cost of the job at $2000. It took them two days to actually do the job. When the second plumber got here on the first day he was able to get under the house, so the digger was told to leave. The second plumber who came was incredible!!! He knew what he was doing but I have no confidence in the first man to arrive. I did not ask for a firm price because I know how many issues can come up in these old houses. The bill came to $4975 which I thought was outrageous. The two plumbers, one master and the other journeyman, were maybe here 7 hours each day. I think Roger spent at the most 6 hours getting the permit. He told me that they worked 44 hours, there is no way that they worked that long. They spent $500 on parts so nearly $4500 was for labor. Geez, is he a lawyer!! He charged me $275 for the journeyman to come over the next day and take their gauge off and put on 4 flex lines. He left the stove sitting in the middle of the kitchen and was maybe here 20 minutes. I told him that the bill was too high and that I needed it reduced. He said he absolutely would not.  He told me that if I didn't pay him the next morning that they would come and tear the new pipe out. Then he said he would call the Dallas police to report me for theft of service. Roger is a very nice guy until you question him and then he got downright mean. I was fully prepared to pay $3500. Careful, careful ,careful if you choose this company. I'll never use them again.