Best Plumbing Services in Texas

They were open on July 5th even though it was a Holiday. They came out and installed a new a/c the next day. Helped me set up a loan. When I had a problem they sent out a representative the next day explained the problem and fixed it within an hour.

It's very sad.
You assume five stars plus 39 reviews equals a reputable plumbing company.  
Companies obvious game the reviews, by asking their customers fill out  five stars reviews.

Here is my experience, and if you live in West Austin, watch out for a HUGE zip code price mark up, if you live in any decent neighborhood.

On June 7, 2011
I called Thunderbird Plumbing from my hospital bed, as my wife told me that our hot water heater was out.

Not wanting my six year old and two year old to take a cold bath, I called Thunderbird after searching Yelp reviews.

Jeff was very pleasant, said he could get out same day after 4pm.  
Running late, he sent his partner, Ted, who inspected and later called me at 6-6:30pm in the hospital to give me my options:

Option 1: pay $400 for a fix on our seven year old hot water heater.
No guarantee it could go out in a month or a few years.
Option 2): pay $1100 for a new hot water heater.

Ironically, I had to have a hot water heater replaced by a licensed plumber during the ice storm in February, 2011.  

Every Austin plumber was booked repairing busted pipes!  
I was over a barrel, as my tenant was going to move out after waiting 4 days.
I paid about $600-$650 for a complete hot water heater replacement including all new vents, valves, etc.

When I asked Ted to break down parts and labor, he admitted it was about $400 for a new hot water heater.  He also admitted it would take two hours labor for a plumber and an assistant.

I questioned Ted about $700 in labor for only two hours of work.  I got a little tap dance and hemming and hawing.  I told Ted I'd have to think about it.

Thirty minutes later, Jeff called.  He reiterated $1100 was the price. He then told me other companies charge $1500-$1600.  So he was cutting me a deal.

I then called two friends for their plumbers.  Both agreed that $1100 was highway robbery.
I then made two calls, both plumbers said they'd do it for $650.

Lesson learned, call people you know for a plumber.

These guys should be ashamed trying to charge nearly double.

Unless they came and worked all night or on Christmas day!

If you live in West Austin, beware the zip code up charge these guys want to charge.  
Call your realtor or someone who knows reputable plumbers unless you like getting gouged.

No way these guys can be rated 100% five stars!

To start, Uryss M. got back to us on Yelp within 5 minutes...after standard working hours. They were professional, courteous, and mindful of my time. Mitch came to our home exactly when they said he would. He was extremely friendly, professional, and knowledgable. Not only did he explain everything regarding our home's plumbing, he was very friendly with our three dogs! He gave us a prompt and accurate estimate, and went way beyond expectations. He did the work immediately following diagnostic, and he finished the work brilliantly! I would recommend this company without hesitation!

I was in need of some outdoor plumbing projects.  They responded quickly to my request for a quote  They were on time, very professional and did an excellent job.  Pricing was also very reasonable.   I highly recommend them.

I had a water pipe burst during the recent freezing weather. One company wanted $1000 to repair it. Quest did it for $284.  I would have used Quest initially but they were closed for the holidays. The pipe burst early Christmas morning (of course). I have used them for years and they do quality work at reasonable prices.

Carl, Matthew, & his Family came out and knocked out installing my water softener. This was no easy task! He had to run new plumbing for my water softener plus added 2 more outdoor spigots to run hard water for our plants, as you never ever water your plants with soft water, as they will die.
At the same time, Carl and his team, knocked out installing a new kitchen faucet for a very low reasonable price!
At no extra charge, he even hooked up my water line in the kitchen to my refrigerator for it to make ice and filtered water. As a added Bonus, Matthew even hooked up my water heater's hot drain to the overflow pipe, as a safety feature, for no additional charge!!!
I most definitely have found my go to Plumber, make them yours as well! Thank you for the Great Service Rutkowski Plumbing!

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

American Leak Detection will be my go to plumbing company as long as I call Texas home. Had my first interaction with them today and could not have been more pleased. They were prompt, professional and very informative. My technician, Kaleb, took the time to walk me through everything ensuring I understood what he was talking about as we went along. Highly recommend this company!!

Update:  We have had them out several times again since my initial review, and they have done a good job on everything for us.  They have been quick to come out when needed, and have worked hard to give us what we wanted.  Travis in particular, has been very good.

outstanding and reliable!! Greg is passionate about his work and providing amazing customer service!

I used ABC pest and lawn for my home's termite treatment before selling my home. They do a very good job of making sure that these insects do not return and included a 1 year warranty. Not sure if their price of $680 was fair considering the job took only about an hour to do but they did a good job in spite of it. Their plastic plates with their logo are strategically placed around the home. Let's hope this stops the pests for good. Only time will tell.

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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