Best Plumbing Services in Texas

Once again, 1st Call came to my rescue in record time. With the freezing weather, a hose bib coming out of my house burst. My house looked like a fire hydrant. This is the second time I've used 1st Call and they were just as professional, efficient and responsive as they were the first time. Within a few hours they were able to send someone out to help. Josh and his apprentice Julian were friendly, knowledgeable and got the work done very quickly. Water was restored to my house and Josh gave me some pointers on how to beat deal with the cold weather. Julian even found one of my earrings that I had lost in the yard, in my frantic attempt to get my water shut off.
The service was excellent and the price reasonable.  I really can't say enough good things about the company and it's staff.

I choose Thunderbird based on the Yelp reviews and couldn't be happier.  He arrived right at his scheduled time (even calling ahead to make sure the time still worked for me), determined my water line did not need to be replaced, just patched, and was done in 30 minutes!  Did I mention that he charged me $40 less than quoted because it was a simple repair!  Plus he looked at my water heater for me and answered some questions about our timer for nothing.  Great experience and can't wait to surprise my husband with a repaired ice maker. Highly recommend.

To start, Uryss M. got back to us on Yelp within 5 minutes...after standard working hours. They were professional, courteous, and mindful of my time. Mitch came to our home exactly when they said he would. He was extremely friendly, professional, and knowledgable. Not only did he explain everything regarding our home's plumbing, he was very friendly with our three dogs! He gave us a prompt and accurate estimate, and went way beyond expectations. He did the work immediately following diagnostic, and he finished the work brilliantly! I would recommend this company without hesitation!

Shamrock was timely, professional and very qualified. I would highly recommend using them.

We've been using Quest for over 20 years and Matt and his crew are top notch! I've had new toilets installed, leaks fixed and second opinions on home warranty lack service rip off artist's diagnoses. They've saved me thousands of dollars in costly repairs by just being honest. A while back they made a mistake and they didn't try to blame me or someone else they just came out and made things right. That's INTEGRITY for you. Today most plumbers think they are providing you a service and make you wait four-five hours for them to show up. Quest still keeps customer service first and foremost!

Several times now we have been so grateful for each of the Rutkowski plumbers as they are each very capable, kind, thorough, wise, clean and they explain everything especially if there are options. It is such a relief to have a trustworthy service to count on.

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

Ok, the leak detection process is either wonderful - find it exactly and right away - or terrible - spend a bunch of money and find nothing.  That is how it works, and from these guys, I had both.

To be clear, this review is for American Leak Detection of Austin, San Antonio and Boerne. And they have 3 phone numbers and serve three distinct regions. Its a franchise business. Robert runs this office and he is knowledgeable, fair and reasonable, but extremely busy. They try hard, and, I think, want to do the right thing. There is a lot of stress on both the customer and service side of this transaction.

After spending a bunch of money on plumbers, who could not find the leak or even my main water line,  for a 1-2 gal/hr leak, I had someone from ALD come out and spend 3 hours, 3 tanks of gas and say I think it's around here. Nice guy, tried hard, but not good enough for me. The three tanks of gas, which can indicate a big leak, really annoyed me. So I called Robert, and he, kindly and fairly, agreed to send someone else out, at no charge, for a quick visit to at least find the main water line, which is PVC. That was where the original tech thought the water was leaking. Robert said: I don't think we can find that line for you.

He didn't count on his tech, Ryan, or my tenacity. I had already dug two holes, close, using old pics of the line, but no luck, and needed some directional guidance. Ryan, not only confirmed I was very close and which way to dig (and he was right) but he found the copper manifold just outside the house (and under 2 1/2 feet of soil) where the main water enters the home.  So if I ever decide to add a cutoff valve, I now know where to dig.

And although American Leak Detection of A/SA/B isn't perfect, I think they have good people,  good intent and good technology. And Ryan, in my opinion, is a rock star.  Thank you Robert and Ryan.

General advice for anyone trying to get help finding a leak: Before you call, try to figure out the location of every water outlet inside or outside the house, the general location of the main water line (or pool lines) and the leak rate, in gallons per hour.

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

Mr. Richard was so knowledgeable and professional when he put in our new water heater! We highly recommend EL Smith plumbing to do any plumbing service for you with perfection! I was overly impressed with the with the amount of skill and knowledge that came with their EL's plumbing service!

I requested an estimate, some lady was at my home and THEY NEVER SENT ME AN ESTIMATE !!

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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