Best Plumbing Services in Texas

Johnnie and Ryan were awesome! They removed our improperly installed and broken AC. Their work was truly professional. They also fixed the ductwork that had been poorly done by our contractor. I can't say enough good things about this company and its people!!!!!

Awesome experience with Jeff for my water heater!! Excellent work and communication!! I'm very happy!! Will call again to have new toilets installed.

I had a major problem. I was outputting 23% more water per hour than normal and had a $200 water bill. I had a leak...somewhere. It's just me and I usually have bills under $100. I called a couple of companies, not very customer friendly to say the least then I started look for plumbers by their reviews. Red Brass had a solid 5 star review record so I called. I got in touch with Mitch. He said he could be there by 7 and he was. This leak was not obvious. There was nothing in the house that would indicate there was a leak. He looked absolutely everywhere. Isolated all of the water lines. He is by far the best at what he does. But what I want to highlight here is this. He said to me nobody ever wakes up thinking they want to call a plumber.  It's true. Of everything that goes wrong, you think of your pipes last because we all think those are solid and nothing can go wrong there. He is a person, not just a company. He understood my financial situation and his willingness and persistence to go out of his way to find and almost impossible leak amazed me. Not many people would go out of their way to help like he did. Not only would I recommend him and this company, I will be using them for all of my plumbing needs. Indoor and out.

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

Chance showed up on time and ready to work. Another plumber showed up a week ago and quoted a price almost three times what Quest wanted and would take 3 days before work could be done. My wife and I pleased to get parts, trip charge, and service for the 1/3 the price. The whole job took less than an hour.  Chance was polite, professional and friendly. I have their fridge magnet if ever we have plumbing issues in the future.

Very reasonable pricing & they were efficient. My water heater went out & I chose them for replacement & install. I was glad I did! They are fellow parishioners at my church. Plus, master plumber certified, licensed & insured for peace of mind. Highly recommend!!

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

These guys were great!  

I just wish my Dad would have called them first - the other plumber he called spent two days digging all around the house and still couldn't find the leak. These guys came in with the right equipment and experience and were able to identify the leak within a couple hours.  

I would highly recommend American Leak Detection to anyone with water leak problems.

Wolves in sheep's clothing

Beware! I feel so sad and stupid for trusting that this company is reputable and has excellent reviews.

I was given an arrival window for consultation between 1pm and 4pm. The  Technician did called a bit after 5pm to explain that he was held up and running about 2 hour behind. I truly appreciated the call since I felt that he was demonstrating accountability. Around 6:40 pm  the tech arrived. Tech was very polite, patient, professional, and engaged well in explaining needed work.

He took about 10-15 minutes to expose the water pressure regulator and show that there was a leak and the cost to repair it would be around $1500. Unfortunately,  this is were I feel taken by the wolf. I trusted the estimate due to presentation and charisma of the tech. I agreed to the service and price. I decided to do some research before the next day of job needed and to my surprise the quote given was almost 3x more  than estimates online. I decided to get second opinion and indeed charges quoted where about twice higher.

I canceled the service and received a call from the company's office manager, Becky, that I owe $425 for the consultation: tech coming out, gas (company is maybe 5 miles from my home), and exposing the line. Of course, I was not happy with this price and explain that a hole was dug and water removed to show water pressure regulator leak. The tech took about 10 minutes top 15 minutes to show regulator and leak and I am responsible for $425 for a maybe 15 minute consultation .  Office manager agreed to reduce it to $225 and provided an invoice indicating an hour work (not true), two techs coming for consultation (not true) and PB1B Basic Pressure Control System Renovation:
Basic Pressure Control System Renovation
Single isolation system
Performance and safety testing, six month warranty (I am not a plumber but I do not believe that none of the work that is listed was done) for God's sake 6 months warranty for exposing the broken/ leaking water pressure regulator?

Please take your time to ask questions. I am not sure if this happened to me since I am an ignorant female who should have asked more questions and done research before agreeing to pay 2x - 3x more for a service which was canceled once I educated myself but now I am left with a broken water pressure regulator and a $425/ 15 minute consultation (negotiated down to $225).

I am feeling discouraged with humanity! Best way I can describe  this experience is: Beware of Wolves in Sheep's Clothing

If I could leave a review with zero stars I would.
Have called this company twice to see if they were willing to provide an estimate for plumbing repair on my parents nearly 50 year old home. Gave the receptionist an idea of what it was my father might be looking for and where they were located and she suddenly seemed unsure if they could provide an estimate in their area. She then informed me she would give the owner Gary my information and assured me he would call me back and let me know.
This was on Friday January 24th. Never heard back.
Followed up with the company the following week when I had some free time. Same receptionist answered the phone and after jogging her memory as to who I was she bluntly informed me the type of repair work my father was specifically asking for was not something they do. When I asked her why she very rudely informed me we just don't.
I then asked her if there was any way I could just get someone out to provide an estimate on the job the way they saw that it needed to be done, and again, rudely, she said we will not do the type of work your father is asking for. Again a bit more stern this time I infact asked the woman if she was a certified plumber, as to which she answered no and I said okay good so now that we have that established I really just wanted to get a professional out to provide an estimate on what you all thought needed to have done to fix their problem.
She again gave me the run around about, this Gary guy I have yet to hear from.
You either do or don't provide estimates to folks in Pleasanton, Texas....which is it?
Nothing like being drug through the ringer by someone that can't even answer that simple question.
If it's this difficult to get an answer for such a simple question imagine having issues with their work.

We have been getting our AC system serviced for the past several years from this company. In May they called and asked if we wanted the AC system maintenance again. I usually make calls and make appointments. This year I wasn't sure if I wanted use this company  but since they called we decided to schedule the appointment which was 2 months away. The lady we spoke to said we could pay at the time we were making appointment or pay at the time we get service. So we chose to pay at the time of service like we have paid for the past years.  But a week prior we called and cancelled the service due to my work schedule.

End of last month, I received a call and it was automated message saying I need to call the office as there is an important message. I cancelled the service so I thought they wanted me to reschedule or something. I called and the person I spoke to said I needed to pay for the AC system service. I said to her I cancelled the service why would I need to pay when I haven't even rescheduled??  They said oh, you want to pay when you get service. I will make a note of it and hang up.   Today I received a bill for $150.00!!  I cancelled the service ahead of time and haven't even rescheduled.  I am not going to pay when we haven't had any service scheduled. Obviously, this company seems to be disorganized.

Actually the reason I was hesitant to use this company was that technicians kept calling my husband at the days of service even if WE ASKED THEM to CALL MY NUMBER as I would be the one home.  This time when they called us for services, I actually told them unless they stop calling my husband on the day of service, we weren't interested. The lady said I needed to be primary account holder. They can't separate phone number of account holder and contact person for the days of scheduled service.

HORRIBLE - Technician came out to assess a bad hot water heater.  He would not give me a written estimate and tried to tell me I needed unnecessary parts.  He also left the T&P valve open and it completely flooded my yard and wasted thousands of gallons of water.  DO NOT USE THESE GUYS!!!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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