Best Businesses in Texas

Quick respones time on a Saturday. Ended up using the warranty on my water heater and there labor, but was impressed with the respone from Austin and Nathan.

Numerous calls, voicemails and text messages were left, all of which went unanswered. It's been a few weeks and still no response. The only reason I gave two stars and not one, is two separate people recommend this company (that is if you can reach them). Don't waist your time by calling, only for your messages to land on deaf ears.

If you are looking for a legitimate master plumber, this is the spot! He's fast, honest, and he definitely knows his craft. Peradventure, thank you coming on a Thursday night and fixing our three compartment sink and other sinks right before our dinner rush!

Our water heater went out yesterday. NTX came out at the end of the day last night and determined we needed a new unit (still under warranty luckily). They showed up promptly this morning with the new unit and had it installed in 90 minutes. Punctual, professional and affordable. Highly recommend these guys. They are Wylie based. Scott came through for us getting us scheduled on the same day, when some other companies were booked for days and Jeff was prompt and professional and the install was clean and better than new.

Service professionals at its finest...

We had a clogged shower drain that needed some professional attention. Called Speakes in the morning and they stated they would fit us in after lunch... They completely delivered on their commitment.

The gentlemen were here for 25-30 mins and had the problem fixed right away. Asked if there was anything else that we needed. Presented us with the bill and said thanks for the business (not too many service companies understand how that part works).

I would recommend this company to anyone that needs plumbing help!!!

Abe of Strittmatter Plumbing, Heating, and AC repaired the water main line to my home and I could not be happier with everything about his work and his demeanor! Abe was very professional, always on time, extremely knowledgable, and very clearly FAIR and HONEST (which is So, SO important to me!). Abe did excellent work on what was a fairly complicated job. I felt like I was in such good hands from start to finish. And that's exactly how I like to feel when somebody's working on my home. For me, that feeling of confidence and trust is worth everything! The support staff at Strittmatter was also completely above and beyond -- they were EXCEPTIONAL -- in regards to their personal approach, their kindness, professionalism, timeliness, helpfulness, you name it. They were really, really great! Thanks so much, Abe and Outstanding Staff, for being so competent, professional, knowledgable, and HONEST! You really warmed my heart. Truly.

Benton Plumbing has always been our go-to for any plumbing needs we have. When the February 2021 Power Grid failure hit our house, the freezing interior temperatures busted a pipe in the ceiling of our hallway. They had a plumber out to us as fast as they could schedule and had the pipe cut and replaced quickly. Definitely call on them for your plumbing needs.

The nicest dispatcher / customer service from Ashley, who answers the inquiry calls.  

Even though they were booked up, she spent the time on the phone troubleshooting with me, and ultimately provided a referral vendor.

Our toilet started leaking and in less than 24 hours DJ was at our home to fix the issue. He was reasonably priced, on time, and tidy as he worked. He was polite and respectful and finished the job quickly and efficiently. He is a hard worker and I couldn't recommend his company more. Hire him for all of your plumbing needs!

Randy helped my plumbing company find a very difficult slab leak that 2 other leak detections companies could not find.   I will continue to use these guys for slab leak detection as they are AWESOME.

True Plumbing is AWESOME! From start to finish, the service was seamless. Sheila was friendly and was able to schedule us immediately. Cameron was on time, professional, and friendly. With no success, we've had two other plumbers come by within the last two years. Cameron found issues that other plumbers were not able to find. He thoroughly explained the problems and the cost. True Plumbing provided excellent customer service, a fair price, and quality work. We will definitely use True Plumbing for any future needs!

Our kitchen floor had felt warm for several weeks, then one Saturday we came home and found water slowly coming up around the cabinets.  We called another plumbing company but they couldn't come out until that next Tuesday.  That company, however, gave us The Plumber's info, and Curt (the owner) himself was out at our house within a couple hours. He thoroughly investigated and found that we had a hot water Slab Leak...  He was very personable and professional, took the time to explain everything to us, gave us a flat price to fix it (which was better than we had feared), and started to work right then.  He fixed our leaking pipe, (buried four feet below), and only had to break  ONE 17 Travertine tile to fix it!  Amazing!!!  He protected our property with plastic sheeting while he worked, and did a great job cleaning up as well.  He was Fast, Fair, and a very good plumber.  Highly Recommended!

Made a service call for no hot water pressure in all my faucets. it was the water deposits clogging the hot water line from the (top of the) water heater. I didn't feel comfortable messing with it, so I called Lex's Plumbing.

Their plumber came out told him the problem, within 10 mins without ever going inside or even opening up the hot water line he determined that I needed a new $1,257 water heater with a week delay for install, and he had the nerve to charge me $49 service call. He said he couldn't look at the hot water line that it might break (???) because the age of the water heater (11 yrs). He was suppose to send me a  email quote, never got it. I gave them 2 star for being on time and their were courteous.

After doing some DYI again and cleaning the hot water lines a couple days later the harden deposits broke and got hot water again full pressure. Lesson learned don't always trust the professionals, as their looking for their best and easiest interest. Although, I think I will need a new hot water soon, got a quote from Home Depot with install, same water heater for $900 next day install with a local plumber.

Little Elm Resident

The home warranty company plumber had to demo my bath vanity to repair a concrete slab leak in my master bath. After 3 different contractors failed to follow through on installing a new bath vanity, my insurance agent recommended Icon plumbing.  It was one of the best phone calls I have had in awhile.

Condy Hammer from Icon Plumbing installed the vanity, vanity top, sink and 2 bath faucets.  He was on time, efficient, professional and a nice guy.  I have added Icon Plumbing to my directory as my go to plumber.

Addendum-the 40 year old toilet in my master bath just stopped working (finally).  I contacted Condy at Icon. He is on the way to save the day .

My main drain became blocked by tree roots. The top on my outside drain popped the top and raw sewage  was pouring into my front garden each time I flushed a toilet or took a shower.
I immediately called Condy at Icon. He came the next morning and cleared the roots in 10 minutes for a reasonable price.  Great job as usual and a nice guy to boot.

Good Fellas responded to my text, made it to my house the same day and replaced my outdoor faucet at a reasonable price with professional. Don't hesitate to call these Good Fellas for your plumbing needs.

I really have no way of knowing whether they did a good job They told me that the water heater I purchased from them had a poor quality part and my warranty ran out 3 months ago. They no longer use certain brands because of the issue. I would have no way of knowing whether this is true, however, knowing that they installed something of poor quality, even if they didn't know it at the time, it seems like they would want to help a regular customer and give us some kind of discount on the repair. I was then told that the replacement part is warranted forever. How does that happen? They did not provide me with the warranty statement however, nor did they leave the product information on the parts they purchased or produce the part they replaced which would have defined excellent service. I was disappointed. Maybe they just re-lit the pilot light? How would I know what they did up in our attic?

Price $ gouging a customer is Not acceptable and will be dealt with by the Texas Attorney General.

I would highly recommend Micah's Honest Plumbing for any plumbing work and would rate 6 stars if possible. They were prompt in returning phone calls and agreed to call before coming out so I could quickly come home from work vs waiting for a 4 hour window. I was unsure of the extent of the repairs needed but was provided a quick ballpark estimate after exchanging few text and picture messages (I had already opened up the wall).  No other plumbing companies that were called before Micah's could come close to this level of service.

I had a follow up issue a few weeks later that was completely unrelated to the first broken pipe. When Micah wasn't able to respond as quickly as initially thought due to a vehicle breakdown they came to my house after 8pm, long after others may have called it quits. He made quick work of the drain issue. Not only did he not try to charge after hours rates, he completed the quick repair at no charge because of the time we had to wait.

Highly, HIGHLY RECOMMENDED!

I had Olshan to come out and look @ my foundation. the person that came out was very nice polite and respectful  I was told that my kitchen was going down hill and my foundation had to be repaired I asked if they needed to dig inside would they repair the floor  I was told that they did not dig inside. when i  agree to let them do the work i was asked to initial where they were not going to dig in my house the guy that came out said i did not want them to dig inside  now the whole side of the house that Olshan did  is coming apart now they tell me if they did it i would have to pay they just could not do it for free I am still paying for what they half did $9000. my advice never trust Olshan they find ways to cheat you please there should be a star  zero giving them one star is untrue

Still waiting on that private message to clear things up!! What a joke. Guess I won't be getting anyone to check on the unethical practices at this company. Too bad.