Description
*30% off service fee for 1st Time Customers, Seniors, US Military, Veterans, National Guard and Reserves* We know we are head and shoulders above the rest and we want to prove it to you so we offer a 30% off service fee coupon for new customers. When you need reliable local plumbers in Fort Worth, TX for repairs or part installation, True Plumbing is the team to reach out to. Call us today at 817-542-1980 and let us show you why so many homeowners and businesses rely on our company for plumbing service! True Plumbing has been servicing the entire Tarrant County area for more than 25 years. We service as far north as Justin and as far south as Benbrook.
HISTORY
Established in 1993.
We Wear COVID-19 Protective Gear For Your Safety! Specializing in - Water Heater - Garbage Disposal Repair - Plumbing-Drain & Sewer Cleaning - Leak Detecting Service - Sewer Cleaners & Repairers - Water Heaters - Sump Pumps - Plumbers - Pumps-Service & Repair - Plumbing, Drains & Sewer Consultants
ABOUT BUSINESS OWNER
Eric Bryson is a licensed Master Plumber from Fort Worth, Tx. His goal is to provide the highest level of service to his customers and his philosophy is that when you hire him, it's for a lifetime!
SERVICES
Toilet Repair, Sink Repair, Bathtub & Shower Installation, Drain Cleaning, Faucet Repair, Gas Line Services, Sump Pump Repair, Pipe Installation, Leak Detection, Sink Installation, Toilet Installation, Water Heater Installation, Emergency Services, Bathtub & Shower Repair , Drain Installation, Faucet Installation, Garbage Disposal Repair, Hot Water Recirculation Pump Installat…, Tankless Water Heater Installation, Pipe Repair, Sewer Services, Solar Water Heater Repair, Water Filter Services, Water Heater Repair, ,
Reviews
My wife bought a policy from Choice Home Warranty which was a BIG MISTAKE cause their subcontracted plumber told us that the company DID NOT cover repair work outside of the home and that they would have to clear our vent trap by getting a machine to do it from the outside which would have cost us an arm and a leg !!! Well Folks, Derek from True Plumbing was not only ABLE to clear the vent trap through the attic saving us a ton of money, he also, gave us a Veterans' discount !!! TRUE PLUMBING, also, doesn't charge a service fee when they come out to give you an estimate !!!
Ask for Sheila and she'll have Eric or Derek come out to solve any plumbing problems you may have. Papa Mike Fort Worth's Concierge as seen on YouTube....
After telling me he MAY have to cut a hole in the OUTSIDE wall of the house I went to Lowe's to get some hardware for some other jobs. I come back and this guy had cut two 1ft x 6 holes in the outside wall of my house without ok'ing it with me and with no plan to fix them and No recommendation as to who could ... he was also expensive and failed to provide an itemized invoice
I will definitely not be using them again.
This is the first time I've EVER left a negative review for any service, but I felt compelled to do so.
We called True Plumbing to fix an issue that we were having with our water pressure was raised by another company. True Plumbing found out we had a bigger issue. they had to replace our PRV . We could have a bigger issue. whenever I call with an issue Mrs. Shelia and her team always respond with an hour. They are very HONEST and RELIABLE. I would recommend this company to anyone. Great service. Thanks True Plumbing.
Excellent quality work, fair pricing. The team seems very knowledgeable and trustworthy. Sheila is a gem, and makes everything go! She is very personable, has great communication skills, and connects well with customers. She definitely instills confidence in the company. Overall a great experience. I will continue to make True Plumbing my first call.
We had a waterline leak in our front yard and we'd had received three quotes but something in my bones told me to check with True plumbing before making our final decision. I'm glad that I did! They came out right away, did an assessment, gave me a price and told me that they can fit me in the very next day!
They were able to do a pull through underneath the ground so that we didn't need a trench in the middle of our yard and we didn't need to break up our driveway in order to get to the city line!
Turns out the owner of the company lives not too far for me so it was really nice to be able to help out a neighbor as well as a small local business.
We had a terrible experience with another plumber, and called True Plumbing for a second opinion based on reviews.
True Plumbing was able to do the job for 1/10th of the price of the other guy!! They were quick to schedule. They did arrive later than the original window, but at the end of the day, I was just glad to have my water turned back on.
Will continue to use them, and recommend for all needs!
Alex G.
06/05/2022 12:00:00 SA
Very professional. Had a few issues. One toilet stopped working after it was pulled out but a was able to repair myself (they were unaware of the issue). I recommend getting the quote on paper as there was an issue with what was quoted and what was charged but we were able to come to a compromise in just a few minutes of talking it through.
Al in all very good experience. I would use this group again
12 Years ago I called them, used them a half dozen times since. No nonsense business approach. Sheila calls me by my first name. Friendly company to do business with. And everything they fixed is still fixed.
Jerry R.
07/11/2022 12:00:00 SA
After leaving several messages on their voicemail they finally called me back. Was looking to get an inspection on our foundation after we had foundation repair. Was told they would do a free inspection. The company that did our foundation repair had their guys do an inspection but they really didn't do any thing. The plumber came out and didn't even know what he was there for. The secretary was suppose to email me so I could send the emails we got from the foundation company. She never did. Told the plumber what the emails were and he quoted me a price with out looking at any thing. Complete waste of our time. Should of known they were worthless with how they returned phone calls.
After receiving a $3500 estimate to install my pelican water system by schrader plumbing, I called True Plumbing. Cameron was nice, polite and HONEST. He explained to me the cost which was one third of what Schrader offered. I appreciated his fair price, but since I bought the unit from the manufacturer, pelican had a better deal. I do want to tell you that their honesty is much appreciated. That is hard to come by, and next time if I have plumbing needs, I will call them back for sure.
I recommend
My plumber threw a fit cause he couldn't fix the toilet. Then I asked him what's wrong? then he yelled nothing's wrong! as he smacked my phone right out of my hand.
Therral L.
08/05/2019 12:00:00 SA
These guys totally ripped me off. They told my wife I had a leak under my slab and it would be about 5100 to fix but they discounted it to 4100. They charged 250 for a pressure check. I was able to contact the plumbing company that installed the plumbing system in my home and the leak just turned out to be running toilets which was an easy fix. They only charged 125 for the same pressure check. The company also mentioned that no pipes are in my foundation or under my home all the plumbing is ran through the ceiling and in the walls. So what was this company talking about. True plumbing are a bunch of overcharging con artist. I'll never use them again.
Update!! I was contacted by true plumbing and we had a conversation about getting the issue taken care of. I appreciate him reaching out to me and the concern about their visit to my home. After talking with true plumbing I see why the reviews are so high I have a lot of respect for this company and how they handled my situation. Thank you True plumbing for working with me.
Eric and Cameron replumbed our sewer line. They were very communicative and professional and did a good job. They also bid about 1/3 the price Schrader plumbing bid. I would very much recommend them again.
My bathtub was leaking hot water only and they came out to go look at it fixed it did a great job and did a quick job as well I definitely would recommend.
3/18/2021
True Plumbing just completed a repair to our main sewer line. To do this, they had to dig out an area 5-6 feet down to access the area affected. They completed the repair, filled in the hole, and cleaned the entire area before leaving. They did the job quickly and efficiently, and we couldn't be more pleased. In addition, they offered a very highly competitive bid.
We would strongly recommend them!
After analyzing the situation and seeing the work done, I realize I could have done this myself. However, they charged me $270 for about 2 minutes of work and a $10 part from Home Depot. As a woman and a veteran, I find it deplorable that a company would take advantage of me to that extent. Needless to say. I will never utilize this company again.
We had a leaky kitchen faucet and were prepared to have a new one installed, but when Cameron from True Plumbing checked it out he told us that it was just a connection problem. In a matter of minutes he had the new parts installed...and no more leaks! We know who to call for plumbing issues in the future. True Plumbing was on-time, took care of the problem quickly and efficiently and at a reasonable price.
Great service and honest upfront pricing! I had a difficult plumbing job and have been quoted $1000 minimum by another company but these guys did it quickly and for less even though they found a problem with the structure of my house that made it more difficult than the other company had even thought. Highly recommend!
Today I had someone from True Plumbing come to help me with slow running drains in the master bath as well as the guest bath. The service tech was BRENT. He was excellent. He said he needed to check both sinks first to see what the issues were, then we would talk price. After looking at both sinks, he knew right away what the problem was with each sink. As long as he didn't need to use any equipment, there would be no charge. That is exactly what happened! He was able to clear the drains with just his hands and didn't charge anything. I wasn't even charged a service call fee. Thank you True Plumbing for hiring someone as honest as BRENT. I'm sure he could have made it seem worse than it actually was.
I had a slab leak in my kitchen and they came out and were able to identify exactly where it was. With the location of the leak and fresh tile, I begged them to tunnel to the leak instead of going through the slab. They thought about it for a bit and ended up tunneling through my patio instead of indoors. They back filled well and I just had to redo concrete outside.
Slab leaks suck :(
True Plumbing is AWESOME! From start to finish, the service was seamless. Sheila was friendly and was able to schedule us immediately. Cameron was on time, professional, and friendly. With no success, we've had two other plumbers come by within the last two years. Cameron found issues that other plumbers were not able to find. He thoroughly explained the problems and the cost. True Plumbing provided excellent customer service, a fair price, and quality work. We will definitely use True Plumbing for any future needs!
True plumbing was recommended to me by Gateway Church so I called them. The problems that needed fixed was the leak right around my water meter and my toilet water tank. I told them about these before they came to my house. The water leak by the meter cost me $2400. They had to replace the blue metal tube that is now outlawed according to them. They told me they would fix my toilet for free (water kept running) even when not in use. They had the wrong parts for the toilet so they took a photo of my toilet telling me they have to order the parts and let me know. This happened in late March. It's now mid May and I haven't heard from them. And I don't know if I ever will.
Update: May 25, 2017
True plumbing came today and apologize for the delay in fixing my toilet. It's good to know that true plumbing care about their reputation. They took ownership of the problem which what a good business is about, following through and keeping promise.
Dawn B.
09/06/2018 12:00:00 SA
I have had nothing but the best from these guys. The owners and their staff are honest, up front and trustworthy. I would recommend this company to anyone.
Our shower started draining slowly and pooling water, so we called True Plumbing and they sent someone out fairly quickly (within two days - it wasn't an emergency). We were given status updates for when the plumber would arrive, which was appreciated.
The plumber snaked the drain and $200 later, we were all good.
The next day, I was doing laundry on the other side of the house and I noticed water pooling on the floor. We called True again and they sent someone out the following day. This guy snaked the other side of the house and was in and out pretty quickly, with no charge.
Our experience with True was great and I will call them again if we ever have any other plumbing needs.
Felt like I was overcharged for what I got. Was told an office manager would call me but never heard anything.
Mark B.
01/11/2018 12:00:00 SA
My wife call me at work on Saturday to tell me that they couldn't shut off the shower water after my son took a shower. I was able to walk her through shutting off the main water line to the house and then started looking for a plumber for an emergency call. Searching Yelp I was able to find True Plumbing with a 4 1/2 star rating. They were close to my home and offered 24/7 service, so I made the phone call. To make a long story short they arrive within an hour and had diagnose the problem and spoke to me about it over the phone. I went ahead and authorize the repair and the issue was resolved within a half an hour. My wife said, after I got home and after Eric had left, that she felt very comfortable with him as did my son. she went on to say that he was very polite and respectful of our property. I can't tell you how much that means to me when you have stranger come into the house and take care of a problem for your family and not have to worry about them while you're not there. Again the problem was solved quickly and correctly and my family felt safe while they were in our home that to me is worth a rating. I highly recommend you give them a try if you need any plumbing work done. mb.
True Plumbing did an excellent job at answering all my questions. Jason Ray, the plumber that came out, was punctual, honest, and more than fair. It was quite refreshing to see a company, and a person, so committed to customer satisfaction. I definitely recommend and will be a customer for life.
After our regular plumber left us in a pickle over the weekend we had to give another plumber a call. I am so happy we did. I had no idea that a plumber could be this good. Not only did they come out the same day but their prices and services were phenomenal! We just found our go to plumber and will quickly recommend True Plumbing in the future.
Great Experience!!!! Called them up to give me a bid on removal of old bathtub and surround. True Plumbing came out promptly and on time. The guys were here 6 hours and worked very hard. I had a great experience with them and they did a great job on my bathroom.
I had a pluming issue late at night. Called around 10:00pm, got an answer, a cost estimate as well as an estimate for an arrival time the next morning.
The service tech was prompt, friendly and did an excellent job.
I would recommend this company and will use then again.
Kecia J.
06/11/2013 12:00:00 SA
We just had our sink fixed. The guys were efficient and knew right what the problem was. They shared their knowledge and did it with a friendly smile. If needed, we wouldn't hesitate to call them back again. Thanks True Plumbing!!
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