Best Businesses in Texas

Honest, reasonable fees, and exceptional quality.  

I needed a plumber to look over the plumbing at my new house, which was a foreclosure.  The house had gone through a winter without anyone living in it - 6+ months without running water and several extremely cold snaps (think Super Bowl 2011 weather!) and I figured there would be some plumbing issues.

I was new to Rockwall and didn't know a good plumber yet.  I wanted someone who would pssoess the qualities above.  A friend of mine told me about Pathway Plumbing, so I decided to give them a try.

Jeremy and his merry band of plumbers did great work.  They fixed all that ailed my house - and at a price that didn't leave me weeping.  Since then, I've had them back a time or two (NOT to fix what they didn't get right, but for different issues!).  Each time, they've been super.

They were like Boy Scouts - you know:  trustworthy, loyal, helpful, friendly,
courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent.

OK, so a couple of those may be a stretch, but you get the idea.

I highly recommend Pathway Plumbing.

There is a reason Kenny's has five star reviews.  They are exactly the type of business you'd want to work with.  Honest, reliable, great prices AND they go above and beyond trying to meet your need.  I had a need for a consult and quote.  Janice was so helpful, reviewed the information, gave a detailed recommendation, and even made local contact (we are in another city) with someone closer to us that.  Who does that...?  They do.  They were so kind and professional throughout the exchange, I've been wowed by there effort and customer service.

Starnes Plumbing really is an honest company.  I had a leak in my yard a few months ago at the meter causing a $300+ water bill that had supposedly been fixed (twice) by another company over a three month span.  (A second company recommended a total replacement of the pipe from the meter to the house for an estimated cost of $2300 -- based solely upon my phone call. They never even looked at it.)  I called Starnes Plumbing first thing on a Monday morning, got a call back within 10 minutes, and Brett said he'd take a look that morning.  I got a text a few hours later stating that it was fixed!  I asked him his opinion about replacing the pipe to the house. Why? It's PVC. You have no tree roots encroaching on it. It was just a joint that was leaking.  Oh, and his bill was $140 less than the other company whose work he had to re-do. So yeah, Starnes Plumbing is the only one I'll ever call when I need a plumber.

I had originally called another company who was unsuccessful in remedying the problem. Called Made and they came out to fix my backed up pipes on short notice. Got my issue solved in a short amount of time and with the utmost professionalism. Thanks Ben!

They were amazing, period. Easy to schedule, on time,  and great at communicating. We will be using them again in the future.

Good news: They arrived at the time that they promised on the phone, and they fixed the problem.

Bad news: The job took far longer than it should have, and I was paying by the hour.

One star *would* have been my rating, but I am giving them three, as they were willing to negotiate with me on the price after-the-fact.  I sent a straightforward non-antagonistic letter to them 48 hours later (after we'd both had time to cool-off) and they did refund part of their original bill back to me.  I still feel that I was overcharged for the job, but at least it wound up being moderately high instead of outrageously high.

Painful lesson that I have learned: No matter how simple the job appears, do not let work begin without an estimate.  (And it was a simple job, not just in my own opinion, but also that of a city plumbing employee.  It is a mystery to me, even now, to understand why the job took as long as it did.)  Had I requested an estimate up-front, they would have been much more likely to quote a fair price, and stuck to it, regardless of how long the job took.  Live and learn.

We've dealt with Pearson Plumbing for several years. They are always pleasant, polite, and thorough. We haven't had any problem they couldn't repair.

Excellent work!  I've had Jeff install kitchen faucets, refrigerator ice maker water line and water filters at a couple of houses.  Very professional work at reasonable prices. Rare to find a professional who takes personal pride in his work and provides honest assessment of the work required.

Experienced, Flexible, Fast, Honest, Local, Friendly, and Highly Recommended! Steve and his team exceeded the 5-Star reputation that I found here on Yelp!  
Here is my quick story. 5:30pm and 36 hours before leaving my home for three days, we smell gas outside. Called gas company and within an hour I was told my gas was being shut off as there was a leak on our gas supply line coming into the house. It's January 30th and no gas in our home means no hot water, no furnace, no cooktop/stove. I called Steve at 6:45pm and he answered his phone. While he had a full schedule the following day, he fit me in over the lunch hour. He had to go make/buy the part, pull a permit with the city, replace the corroded pipe and called for inspection. Inspector liked working with him so much (inspector's words), he came within the hour for a same day inspection. His work was approved and I was able to call Gas company by 3:30pm. Had hot water and a stovetop for dinner.
This experience was unlike most all other trade services I have had at my home. Steve was everything I said at the top of this review. I'm already planning on calling him for our next service. He will be switching out my hot water heater in a few months time.

Our garbage disposal was not working. Cuellar came and got it working quickly and even tightened the faucet as a bonus!  They do not charge a service fee and their pricing was very fair. I will definitely use them again.

If I could give more than 5 stars I would.  After changing plumbers from another local plumber we had been with for decades.  I simply cannot imagine ever using another plumber.  We have in recent months had a bevy of plumbing issues.  One of which was to fix the original fix by our former plumber and it was a fraction of the price for twice as much work,

And now, as I write this we are having our hot water heater replaced.  They worked us into their already busy schedule.  Our plumber actually came with a new hot water heater.  

Their prices are competitive and still better work and less expensive.  They are worth every penny and take great pride in their work.  

You won't be disappointed.
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Kris with The Prosper Plumber is amazing! He was very knowledgeable, efficient, and friendly. I have used Kris a few times now for various things around the house, water heater replacement, new faucet in my kitchen, and general clogs. I wouldn't trust anyone else in my home!

Andrew promptly returned a text from my husband about our clogged kitchen sink the Sunday after Christmas. He arrived quickly, helped unclog our impossible sink, and even said he'd take a look at the faucet in our master bath that we have been having trouble with. On top of being prompt and efficient, he was friendly and his services were incredibly reasonable. We highly recommend him to our Plano neighbors!

In January I had a outside faucet that was leaking badly. I called B&D late that afternoon and he was able to get it fixed first thing the next morning. I remodeled my kitchen with new countertops and sink. I contacted B&D and he was able to come by same day to hook everything back up. When he got here he noticed that the crew who installed the sink lost a piece to the faucet. I went to buy another and Bill came back and finished the job. While he was here he installed a new garbage disposal and replaced valves as well due to old age. Bill is very personable, reliable and reasonably priced. I will continue to use this service!

Great service and reasonable pricing. I had a new AC/furnace replaced. They also did some alterations on my existing unit. They showed up on time and were very friendly and accommodating. They took extra time to keep things clean and tidy. I would recommend this company, based on my experiences, to anyone needing AC/heating services.

Nate came out and was very helpful with the whole process of our AC leak! They're very fast and point you in the right direction his service was fast and excellent

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