Best Businesses in Texas

Honest, reasonable fees, and exceptional quality.  

I needed a plumber to look over the plumbing at my new house, which was a foreclosure.  The house had gone through a winter without anyone living in it - 6+ months without running water and several extremely cold snaps (think Super Bowl 2011 weather!) and I figured there would be some plumbing issues.

I was new to Rockwall and didn't know a good plumber yet.  I wanted someone who would pssoess the qualities above.  A friend of mine told me about Pathway Plumbing, so I decided to give them a try.

Jeremy and his merry band of plumbers did great work.  They fixed all that ailed my house - and at a price that didn't leave me weeping.  Since then, I've had them back a time or two (NOT to fix what they didn't get right, but for different issues!).  Each time, they've been super.

They were like Boy Scouts - you know:  trustworthy, loyal, helpful, friendly,
courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent.

OK, so a couple of those may be a stretch, but you get the idea.

I highly recommend Pathway Plumbing.

Kenny and Janice are a great team.  As the son and brother of a plumbers I know good work.  Kenny does quality work for a fair price.  I give them the highest recommendation.  Great work, easy to deal with, and fair prices.  What more could yo want?

Amazingly efficient in and out in one hour and easily repaired three sprinkler heads, Love that great Christian attitude And willingness to go the extra mile.

The owner, Ben, came personally and cleared two clogged sinks, flushed two water heaters, and then even fixed water pressure issues that I had with two separate sinks at no extra charge!  I called the day before and he answered immediately and answered all of my questions.  He then came out the next day, right on time, and completed all of the work.  He gave a written quote BEFORE touching a thing, which was very competitive, and left no room for surprises.  I would hire him again and recommend Ben and his team without hesitation!

Exceptional service! Prompt, professional and HONEST!!
I will not go anywhere else for any Elecetrical need from here on out!! Give them a shot and I bet you say the same!!! Thanks Brandon, Jim, and Dusty!  
A+++ I'd rate 6 stars if I could!! They deserve it!

Had them out today to replace the cut off valves, install new service lines, and install a faucet I provided. They were on on time, did the job quickly, and charged a fair price. I'm very satisfied with their work.

Make sure to get an estimate before allowing them o do any work. We asked for an estimate, they hedged...said they couldn't get one...then did the work anyway and seriously overcharged us.

I complained to their dispatch who connected me with the owner. He first insisted his guys would ALWAYS give an estimate when asked. I assured him that we had asked for an estimate and needed a significant discount in order to be happy. He said that he would check with his guys to confirm.

It's been months and I have not heard back. I've finally given up hope that they will refund a portion of the money.

To be clear: they got the job done and fixed everything correctly (2 stars instead of 1), but they were shady with estimates and unreasonable prices.

DO NOT APPROVE REPAIRS WITHOUT AN ESTIMATE IN HAND (and then maybe get a competitive bid if their estimate seems high)

I haven't written a review in a very long time but, the level of service we received was outstanding!

Jeff is a one man team. We called around 7am and he said he'd arrive between 9-11am. He was at the house at about 10:30am. Who doesn't love a plumber who's on time!?

We had a handful of projects for him:
-water heater on the fritz
-two different toilet tank problems
-two shower/bath handles not adjusting temperatures appropriately
-dishwasher overflow spout/return
-Fleck water softener installation quote

Jeff quickly diagnosed our water heater problem; replacing the control box and rod. He also fixed all of the other things before 4:15pm. He gave us an excellent price for excellent work. Wow! I was totally impressed by his knowledge, skills, commitment, and courteous manner. We will definitely be using his services again and, highly recommend him and his business.

Steve was great! He was professional and courteous. They got here fast and fixed our problem. Reasonably priced as well.

Awesome service! He was able to come out on the weekend on short notice and was super knowledgeable and helpful. He was able to resolve our issue quickly and efficiently. Definitely will call him again in the future!

If I could give more than 5 stars I would.  After changing plumbers from another local plumber we had been with for decades.  I simply cannot imagine ever using another plumber.  We have in recent months had a bevy of plumbing issues.  One of which was to fix the original fix by our former plumber and it was a fraction of the price for twice as much work,

And now, as I write this we are having our hot water heater replaced.  They worked us into their already busy schedule.  Our plumber actually came with a new hot water heater.  

Their prices are competitive and still better work and less expensive.  They are worth every penny and take great pride in their work.  

You won't be disappointed.
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Had a great experience. I'm a new home owner and Prosper Plumber was patient to show me what he was doing while working on my water heater. He gave me tips on things I can do myself to prolong its life as well. Will call him back again if needed.

Made an appt with Andrew to fix a leak in my kitchen and replace a faucet. He had to cancel our first appointment to take care of family, but made an appt to come back the following morning.
He was on time, replaced some rubber rings for me (instead of replacing the shut-off valves) to stop the leak, and offered to put my faucet in for free because he had to cancel on me the day before.
He also told me which part to buy to fix a leak I have in my yard, and how to do it. Another company gave me a $250 estimate to replace a part I bought on Amazon for $17.
I estimate he saved us almost $350 for the plumbing jobs I had almost hired another company to do.
We will definitely use this company again.

In January I had a outside faucet that was leaking badly. I called B&D late that afternoon and he was able to get it fixed first thing the next morning. I remodeled my kitchen with new countertops and sink. I contacted B&D and he was able to come by same day to hook everything back up. When he got here he noticed that the crew who installed the sink lost a piece to the faucet. I went to buy another and Bill came back and finished the job. While he was here he installed a new garbage disposal and replaced valves as well due to old age. Bill is very personable, reliable and reasonably priced. I will continue to use this service!

Xtreme Air installed two new variable speed AC units in 2019, and followed up with regular maintenance every 6 months since then. Our upstairs unit quit working recently and Xtreme was called. It took a week to get an appointment with them and when they did come out we were given inconsistent information from one tech. A more experienced tech came out later that day and told us that we needed a new condenser and coil, to the tune of $13,500. We had difficulty understanding how warrantied parts could result in that big of an expense. We spoke to Eddy O., the owner, and were unimpressed with his explanation. We decided to pursue a second and third opinion with other companies only to be told that the original installation was done incorrectly - the air flow was undersized and unbalanced, contributing to a breakdown of the compressor, which in turn likely contaminated the coil. We were also informed that the wiring at installation was incorrect for a variable speed unit. We were told that routine maintenance should have picked up some of these issues as part of their routine checks, however they did not. I spoke with Eddy again after our 2nd and 3rd opinions, and was disappointed that he took no responsibility for the work his employees did at installation/maintenance. I will not be using them again, nor will I refer friends and family to them.

Public Service Plumbers has done very good work for me but I won't use them again. Yesterday they came to do a job they did before, augering out the kitchen sink cleanout. When they arrived they quoted me a price almost THREE TIMES what had been 2-1/2 years ago. They sorrowfully explained that they've merged with another company, resulting in a change in pricing structure. Sounds like BS to me.

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