Best Businesses in Texas

I would like to thank O'Bryan Plumbing
Services for fixing my leaking sprinkler pipe in front of my house. They have to dig and connect a brand new tubing without disturbing much of the mulch in front of our house. The service quality is awesome. Just be patient with customer service during the weekend cause it is worth it.
The price is competitive. It cuts half the price of the plumber sent to me by my home warranty. Once again, thank you, O'Bryan. I hope more Texans will see the value of spending some time doing the review because it helps other customers like me to find a reliable and trustworthy to keep the value of our most precious possession: our HOME.

PLEASE LOOK AT THE EDIT. THIS WENT FROM REALLY BAD TO AWESOME.  You don't see companies taking ownership of their business like Mr Doug Just did.

Called, very courteous. Made an appointment. I was told it would cost 129.00 for the visit.

The tech came changed one fuse that took less than 10 minutes.  

This was for A thermostat that I had installed that got no power after I got it installed; it Is literally 4 little screws, 4 little wires; once the tech changed the fuse he just mounted the thermostat; he never told me anything about this being an extra charge ! After all I called for the thermostat to be installed.

Well, it was 129.00 for his visit plus 120 to install 4 screws and a few wires... my old thermostat was already out, he even said your installation was almost completed so I will give you a discount   Well... his discount was a total of 250.00!   Fine if you want to nickel and dime for every little thing but, he never explained that it would cost an additional 120 to complete an Installation I had begun.   Deceptive and sneaky is not a good way to do business.  After a review I left on their system I got a call almost immediately. I told them what went wrong.... Guess what... nothing happened!  To ad insult to injury I got a card in the mail thanking me for the business.... This is where I draw the line, you came for 10 minutes charged me 250.00 ??? How is this good service???????? I feel like I was robbed.  It would have been ok if I was explained that I was going to be charged extra to complete a job I had almost finished..... I will never hire them.... The sad part is that they didn't care! After I spoke to someone nothing happened, this is why I was compelled to write this specially after their thank you card??? Really???????    PLEASE SEE THE EDIT.

I received a call from MR Doug, he is the GM for this business.  

He investigated what really happened, his tech was at my house less than 15 minutes, I was his last call, Mr Doug explained that he did not deliver on the diagnostic that they have to do which is about 45 minutes or so, he went on to explain that the 129.00 is for a complete diagnosis of my whole system; that didn't happen.  He said we failed to deliver I am going to make it right  he also said he hopes that they didn't ruin the opportunity to serve us.

I don't come across someone with that kind of integrity, it isn't about the money; it is about being honest, he is as honest as they come. For this reason; I have changed my rating from 1 star to 5. In my book this is how you take care of business, honesty is a rare commodity.  

Thank you Sr.

Thank you, none is perfect and, this is how we get better. I'm glad things ended this way and, I will be sure to call you guys should I need anything in the future.

Quick service and very responsive, no up selling or scaring you into more work, we've used them for three jobs now and they've been quick to reply, on time for their service and fair with their price.

Chase and Amari came out to service my leaking water heater. The confirmation for my appointment was consistent this week, and I received a call on today, hours before, which was extremely thorough. I already had three other companies lined up but moved Pure Plumbing ahead of the line simply because of the FREE CONSULTATION to come out, which is rare. This was a great decision knowing what I know now, but as expected the arrival within the expected window was met. Then after seeing the damage, Chase and Amari identified exactly what the source was, and the pros and cons of the overall project. They were never pushy or salesy about payment and even when I did decide to move forward they provided multiple quotes for flexibility in payment understanding the season the nation is in financially. At the end, I have a new water heater, and Chase actually included a second drain line. The work didn't leave a mess or damage to property and as probably assumed by now-I'll be calling back all other companies to cancel them coming out, and so should you. Pure Plumbing is definitely earning their 5-Stars and if you're lucky Chase and Amari will get called out for your repair. Very happy with the results! Thanks again.

Damien at Schrader Plubing was very professional and changed my water heaters in a timely manner.  I would definitely use him again.

We had them come to a property we had listed to perform a trenchless drain repair.  From start to finish Josh was professional, informative and patient.  We plan on using and referring Josh and his company for years to come, as trusted service providers are hard to come by.

I cannot say enough great things about Staggs Plumbing. We noticed a leak under our kitchen sink yesterday (Thurs night) and woke up today (Friday morning) and immediately started calling plumbers to come out ASAP.

I went to Yelp and just started dialing every plumber with decent reviews and called about 5-6 plumbers and everyone was booked. Then I called Staggs and they said they could send someone same day between 12-4. After calling so many plumbers, I was SO thrilled I found someone to come in such short notice.

It gets even better - Matt (the owner's son) and Cameron (the owner's bonus son) came even earlier than expected around 10:30am! They put little covers over their shoes (love that), looked at the issue and fixed it -- all within the hour AND for a reasonable price. It was just $375 and other plumbers via Yelp had quoted me $550+ by just looking at the pics I had provided.

I still can't believe how fast, efficient and friendly they were. We woke up this morning with a huge problem and now its fixed before lunch. I have never had a better experience with a contractor. Wow. HIGHLY RECOMMEND!

Blue Watson and the team at Professor Plumb are INCREDIBLE!  The level of courtesy, professionalism, communication, cost-efficiency and timeliness was spot-on.  Their customer service is beyond excellent.  We are customers for life!

The Rheem water heater was leaking, this was the second water heater in less than 4 years.  I bought the 1st Rheem in 2015 and in 2018 it leaked and had to be replaced. When I Filed a  warranty claim with Rheem, they said parts and labor were the only thing I had left and I had to hire a plumber to take it back to home depot and get another one.
I started freaking out!  I found Jason on a Google search for Garland plumbers.
He popped up on the list, although he's not in Garland, I called him and and he was in my neighborhood and was able to come out that same day.  He unhooked the old water heater took it back to home depot I actually got my money back and will never buy another Rheem ever again.
he bought a quality brand that he says doesn't go out like the Rheems and installed it same day. Though it cost me more money to do that I feel better cause I don't wanna rain ever again. It's actually more costly to spend that much money every few years on a bad water heater. Jason stuck to his quote and was very helpful and friendly in a difficult time.  By the way 2 other people returned Rheem hot water heaters on that same day.

It's a great company. Billy was the plumber, he was on time. Called me and got here a bit early. A nice guy, family man, hard and fast worker, got my problem solved quickly and reasonably. Call them. Request Billy. You can't go wrong.

Jason was on time, efficient, and clear with communications and expectations. My water heater leaked and we were able to replace it same day. Job done well and a pleasure to work with. Highly recommended for your plumbing needs!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

I purchased a new washer/dryer and the delivery people said I needed a plumber to repair my faucet to connect my washer.  I called Absolute Plumbing and they worked me in which was great.  The plumber said I didn't need to repair the faucet, connected my washer and did what he needed to do to get it running.  The plumber was friendly, knowledgeable and was done in no time.  This was great and honest customer service at it's best!  I will be using Absolute Plumbing for any other needs and would recommend this company to anyone.

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

Very nice guys and very knowledgeable. Made sure the work area was clean before they left. I would recommend this company over any company out there.

Great job at the best value! Had a supply valve issue and it was solved within the hour. Service provided was fast and of great quality

Another 5 star  service from Pelayo Plumbing, new Toilet, new faucet, new bathroom sink all perfectly installed, very professional and clean and always on time.. don't call anyone else if you want the job done right.. A+ service!

Great company, I highly recommend! Had a shower head that broke and wouldn't shut off, they were out within 2 hours and had it fixed in 30 minutes. I'll definitely call them again with any other issues.

I highly recommend Chris for any of your plumbing needs. I was having an issue with my tankless water heater not working. He informed me he doesn't usually work on them but he'd be happy to come take a look. He was here within 30 minutes and had the issue resolved in another 5.  He is a very kind young man and if I have any other plumbing issues, I won't hesitate to call him. Thanks Chris!

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