Best Businesses in Texas

I had a faulty valve in my water heater. Knowing both are 9 and 10 years old I was expecting to spend a lot of money. Tanner was able to fix the problem and give me a very reasonable estimate for later. Very professional and on time.

The good: they responded very quickly and resolved the problem. Unfortunately for us the issue is that our system is end of life so the tech provided us with a quote for a new system.
The bad: was told there would be a $99 fee for the call and then the tech would review the repair costs with us. But what happened is he fixed it then stuck us with a $650 bill. Wasn't happy that we didn't talk upfront about the costs but I do appreciate they got the system up and running quickly. The quote that they provided was 150% more than other quotes that we had for the same exact system. The tech didn't even come inside to look at our unit in the attic whereas other companies walked through the house and reviewed the installation specifics so potential issues during install such as new supports for a larger unit were worked out.

It was pure coincidence that we met Matt while we were at a plumbing supply store and he was available to install 2 water heaters for us with really quick turnaround.  I'm normally pretty cautious about working with folks I just met but Matt's personality, forthcoming nature, willingness to answer questions and positive reviews on Yelp sealed the deal.  I'm so glad we went with our gut.  Dalton wasn't just on time, he was a little early getting started on our job. He's a whiz when it comes to water heater installations!  He was just like Matt in a lot of good ways: friendly, personable, very knowledgable.  He was quick and efficient and kept up great conversation with my fiancé as he installed the water heaters.  Matt popped in to check on progress, deliver and get additional supplies, provide guidance, etc.  They work well together.  I was just as impressed with the professionalism of the team: LuAnn texted and/or called me to keep me informed of progress.  They pulled all the permits as required by our city and LuAnn didn't send an invoice until she received confirmation that the water heaters had been through and passed inspection by the city.  We were IMPRESSED!! Nobody else who did estimates even mentioned permits.  We paid with a credit card and Matt and LuAnn were very straightforward about the small and reasonable up-charge for the credit card processing fee. The experience couldn't have been better and we're glad to have found our go-to plumber! We'll definitely be calling Matthews Plumbing again!

We had a leak in our front yard in the flower bed.   Another company provided me with a quote that I felt was a bit high.   Based on a referral from a family member, I called Pure Plumbing to get a second quote but they said they couldn't provide a quote over the phone.   They offered to come and take a look at the problem and provide a free estimate.   The plumber came and said it would cost $325 for an estimate.  I told him what the other company told me was the problem but he said he had to make sure himself.  Since it was already mid-afternoon, I told him to go ahead with providing me an estimate thinking that I could talk to the office later about the charge for providing an estimate they told me would be free.  After about 10 minutes, the plumber confirmed that the leak was coming from the homeowner's shut off box (which is what the other company told me as well).   His verbal quote was almost twice what the other company quoted me.   He did offer to take the $325 cost of the estimate out of the repair price.   However, he refused to email me a copy of the estimate and said that we would have to close out the transaction before he could provide me with the written estimate.   I asked him to wait outside so I could contact my husband to see what he wanted to do.   I also called the other company to see if they could come out to fix the problem that day but they were booked until the following week.   Since I work from home and didn't want to go without water for another 5 days, I agreed to have him do the work.   After the work was completed, he emailed me the receipt/invoice which has no details of the repairs performed.   I contacted the office the following day about my feeling misled on the free estimate and the invoice.   The person told me they would talk to the supervisor and get back to me on Monday.   On Wednesday, I still had not heard back so I called them again.   The person I spoke to said that the charge for $325 was for work done to locate the leak (10 minutes that he spent to dig in the flower bed to find the hole in the plumbing), and if the problem had been obvious they wouldn't have charged me for the estimate.  It still doesn't make sense to me how they can say free estimate when it's only free when the problem is obvious.  She said she would talk to one of the managers and get a revised invoice to me within 24-48 hours.  

It is now Friday evening and I received no resolution and still have not received a revised receipt/invoice.  I would not recommend this company at all.   While their free estimate claim may not be fraudulent, it is completely misleading.

We just moved to Texas and have had the hardest time finding people we can trust to help us with our house. Sergey has been fantastic. They came out immediately. He has taken the time to listen and make sure all our gas lines are safe and working properly... and cleaned up several issues caused by other plumbers not fixing our lines properly. We will definitely be using Schrader plumbing again, and requesting Sergey. Thank you!

We had them come to a property we had listed to perform a trenchless drain repair.  From start to finish Josh was professional, informative and patient.  We plan on using and referring Josh and his company for years to come, as trusted service providers are hard to come by.

Terrific response time and very professional. Took care of our problem very quickly!  The plumber, Nicholas was extremely courteous, pleasant, knowledgeable and helpful.  We will use Staggs plumbing in the future if we ever have a need for sure!

The guys are great!  We did a full kitchen and master bath remodel on our new house.  This company was referred to us by a friend.  From the time they came to do the bid to the very end (6 weeks later!!)  They were great!  They had to make many trips to our house as we moved some plumbing and had to replace some things.  They were always willing to work me in on short notice, and always showed up and on time to the pre-planned work days!  We had some pretty tough work, especially in the bathroom (adding shower lines and rough in for specialty tub and faucets), they did a fantastic job and even cleaned up after themselves everyday!!  They communicated with me about every detail (they seem small, but if the tub is off centered by 1 I would notice!)  They worked with my over obsession with everything having to be just perfect....and they actually seemed to understand why I was so concerned about all of the finishes being a certain way!
One thing Angie's list does that I like is the amount spent...we spent about $4000.00 (to let you know we had quite a bit of work...)

I would recommend Professor Plumb to ANY ONE!!!  For everything from a clogged toilet to jack hammering concrete, these guys really did a great job for me!!

Amazing guys! They made me feel comfortable and talked to me like I knew what they were talking about, which I loved! They fixed everything I needed in a great amount of time! I am recommending them to everyone I know and using them again in the future!

Deans has provided annual maintenance for my tankless water heater for years. Providing expert work in a very professional manner for a fair price.
This year with the great freeze I had water leaking through my ceiling from the attic after the pipes that were frozen began to thaw a bit.
Called another Plummer first to get the water shut off and determine where the leak was coming from. While he was able to determine that the water leak was in the hot water line he was unable to determine where the leak was or exactly and his repair approach was to tear apart my ceiling to find the leak.
I then called Dean, which I should of done first. They showed up within 30 minutes, which blew me away considering the demand for plumbers at the time. After a through inspection they located the source of the leak, in the tankless water heater. Based upon a through review of the problem including speaking to the manufacturer, gave me a couple of options of repair vs. purchase new unit. We chose to replace the damaged unit, and they completely installed the next day and we once again we had hot water.
They did a great job in a timely manner for a fair price.
Great company which I highly recommend for any plumbing projects.

Awesome experience. It was an emergency so they made it a priority to come after hours on a Friday. Guys were super friendly and found the leak in the first 10 mins .... In and out in 30. Highly recommended!!!!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Used Absolute Plumbing for the first time this week after being recommended to me by a trusted source. I had a tub/shower spout replaced that was initially installed incorrectly by another company. Steven did a great job coming up with a solution and fixing the problem at a very reasonable price. The two folks (one a trainee) both wore masks, were very pleasant, and prompt in arriving. Setting up the appointment was a pleasure due to the friendliness, concern and follow up activities of the front office person. I wish I had known about this company years ago.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

While I have not used many plumbers, I would hope that they could all be as good as the people from Black Tie Plumbing. Jeremy was on time, made sure to call ahead, answered all my questions, and worked with me and their distributor to get a water heater that met my needs. I highly recommend their service and will definitely look to use them for future plumbing jobs.

They were great! They came to the house about an hour after I called, were very nice, and reasonably priced. I would highly recommend! Also, they wore masks, which I appreciated.

We used them to move a gas line for our range.  They showed up early (with a phone call asking permission).  They completed the job in under an hour while other plumbers quoted over 2 hours for the job.  The job was done professionally and right the first time.  Their pricing is fair and they don't try and gouge you.

They were courteous and professional and especially experienced!

They will be my go to plumbing service company!

Skillful, honest forthright.

We called Direct Source after another local plumbing concern sent out what turned out to be a salesman in response to our request to auger a stopped up drain. The salesman spent some time surveying our situation and, it seemed, surveying my wife and me to see how much they could milk us for. They wanted almost $800 to get an actual plumber/tech to come behind the salesman and do the job. Charged us $39 (reduced from $69, so I guess we got a bargain) for the service call.

Direct Source sent a real plumber, Wes Hart, who showed up at our door promptly. He discussed some potential solutions if our problem persists, but did a basic clean out for $160 that seemed to make the most sense as what ought to try before turning to more drastic options.

Called Chris on Saturday morning and he was able to come out to complete my repair later in the afternoon.  He assessed and completed the repair quickly. He price was reasonable and he did a great job!  Definitely recommend......

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