Best Businesses in Texas

Would recommend and have, the gentleman were very nice, knowledge and explained everything in great detail.

Every bit of the process has been great. We were referred to Rescue Air by Costco's home services. Everyone from sales, service, and installation were amazing to work with including Alexia Gallagher, Jordan Wiggins, and Jesus Zuniga.

We are really happy with our new Lennox XC20! She's quiet and can hardly hear it when she runs. Also we've noticed a difference in our power bill already. They replaced the entire HVAC and everything is now new and improved. They came on a Sunday were able to complete the job all in one day.

Their customer service has been great any time I've called asking questions. Even after service has been completed we've received thank you notes from Alexia and even a small thank you box from their main office.

There is also a membership program where they will remind you for maintenance on your unit regardless where it was purchased before.

I think everyone would be foolish to not call Rescue Air when needing HVAC services in DFW!

I can't speak to Matthews work, but I can speak to his customer service and initial phone call.
Matt really took the time to help put me on the right track with my water heater installation and did not try and use me in any way.
I sincerely believe he's the kinda person that likes to help people and the next time I need plumbing work he'll be at the top of my list.

Unfortunately I cannot recommend this company. We called them to come work on 3 repairs. The first 2 were very simple yet we were charged $168. The major repair was to unclog our shower drain that was not draining. The plumber was unable to drain it because the handyman who redid our bathrooms 4 years ago washed grout down the drain which overtime formed into cement. Therefore it needed to be addressed from the outside by digging under the house to replace the p trap. This company quoted us an outrageous amount of $7800!!! We had 3 other companies give us estimates which came out to $3800, $4600 and finally $2650. Obviously we hired the cheapest one and the job was done perfectly! Clearly pure plumbing is money hungry, so beware!

I have used them three times.  The first time their pricing was reasonable and I gave them the work. The second time was a water heater free quote. After talking with the tech on site he said that all that was wrong with it was a control valve. I elected to have the water heater replaced anyway since all the rest of the mechanical in the home was new.

The third time was a leak under the slab. They came out and busted up the concrete in the garage and tunneled to the leaking pipe. The sent pictures of the damaged pipe but not of the repaired pipe. That was a week ago. Since then, 4 different people from the company proceeded to call me daily demanding payment in full. Tom their business manager tried to scare me into payment by saying he would call the sheriff, file mechanics liens, have their lawyer sue me unless I paid them immediately.  KEEP IN MIND THERE IS STILL A HOLE IN THE GARAGE FULL OF WATER AND PILES OF DIRT TO BE BACKFILLED YET! WHY HAVEN'T THEY PUMPED IT OUT SO THEY CAN FINISH THE JOB??

This company is EXCELLENT if you ever have a job you need done right!  They are better than any plumber I have ever called.  Christian was professional, knowledgeable and very up front on the pricing.  He answered all calls and questions that I placed to him.  We were delayed on our job due to the winter storm in February but it was well worth the wait.  I would recommend Accurate Leak & Line for any major job that you have that requires going under the slab of your house.  We have a lot of plumbing issues at my location and will use them again in the future.  Thanks for being such a GREAT company to work with!

Staggs' plumbing customer service is terrible! They kept up charging me while the install was taking place. It started at $4,700.00 and ended at $5300.00. I told 2 different office employees I was driving halfway across the country to my new home and asked if it would be a problem if I paid them when I arrived. They both said, That's  fine, and highly suggested I use their financing. I told them I could pay cash, debit, or credit card, but they were very persistent in using the finance vendor. So I did, and again said I wouldn't be able to sign up for it for 4 days because of traveling. They said, That's fine again. They did the work and called and texted me 3 to 5 times a day for 6 days straight! Two of the days were weekend days, and the finance company wasn't open. Everytime they called, they got meaner and nastier on the phone. I paid my bill the following Monday, like I promised in the first place. I don't like being treated like a criminal, especially when it was their idea to go with their financing. The work was done shoddy, and they had to come out on Sunday and fix the new leaking water heater again. I also had mentioned a small drip leak on my washing machine, but they wouldn't fix it until I paid the bill. Go anywhere else and get better service for your money.

Well I chose this plumber based on the 5-star reviews here. So they pulled a no show after scheduling me today. Love it when I rearrange my day to leave work and hang out for my 2-hour window only to call and find sorry, you are not in our schedule...really? I need a minus star here to rate them a huge thumbs down. I'll find another plumber but I am starting to think Yelp is rigged.

Overall I had a great experience, my water heater was leaking on a Sunday night so you could imagine the day I was having. But he was able to come out and check it. Gave me a good price and was able to get it done the following Tuesday. I like how he was not trying to up sell me and make me replace unnecessary things unlike these bigger companies so overall I would highly recommend using him again.

Was pleased with people service and value.  Didn't nickel and dime me.   Would use again

These guys came out right away the day I called them and diagnosed my leak and since it was late evening, they turned off the water to that area and returned the next morning. They found exactly where it was and fixed it, cleaned up the area and since I had to leave before he was finished, texted me a picture of the completed work. They texted me when they were on the way both days and were very polite and respectful and were willing to work with me on the cost. I would definitely recommend them!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

I had a sewer problem at my house in Flower Mound.  The admin (Debra) was helpful and accommodating.  Their on-site plumbers were efficient and took the time to make sure I understood the problem.  All they had to do was say such and such needed to be done and the job (and a major project) was theirs.  Instead they suggested I contact the town as one could make the case that it was their responsibility.  On the way to meet a town rep (5:30pm) Debra was still in the office and took my call.  Fortunately Mike was there and he spent about 15 minutes helping me understand why it was possible to argue this issue was something the town should take care of in this case.  With his coaching/explanation I was able to communicate well with the town rep.  The town rep said that it seemed the plumber (Absolute) was pretty knowledgeable and objective.  After more testing the town rep informed me that they would do the job.  No money for Absolute but they did gain one raving fan.  Also a little shout out to Jim Trump for recommending them to me in the first place!

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

These guys are great. We had a drain clogged that was causing a backup in our utility closet where our A/C units are. This was causing problems with our A/C. Jeremy Wilkerson came out late one night to try and fix the problem. Despite multiple attempts he could not fix it. It was getting very late so we agreed it would be best to come back during the day. He came back and fixed the problem. He has a great attitude and knows his stuff. We will call him anytime we need a plumber. Give these guys a call. The are the best in the business. Thanks Jeremy! You rock

Stan is wonderful. You will not regret calling him! He is extremely knowledgeable, honest, and will teach you how to take care of your plumbing. Incredible to find such a sincerely honest plumber and one who genuinely cares about doing things the right way. We will never call another plumbing company. Stan is our man!

We called him this afternoon because our water heater was leaking from the hot water exit pipe above the tank and he came out within just a few hours to take a look at it. We appreciate him so much!

I had been using Mike for over 20 years.  Through the years he grew his business and is no longer a one man shop.  He supposedly cleared a line for me 30 days ago, but there are still problems. He wouldn't even consider the fact that there might still be a partial clog. No sir.  It was definitely somebody putting additional stuff down the drain.  
I was completely ASTOUNDED. I wasn't even wanting him to come out for completely free.  Figured we could work it out.   Nope!!!   Wouldn't even consider. Not the same Mike Pelayo.  Be Careful!!!!

Had a toilet and shower backed up...called around 8am and had someone here by 1030...Tyler was very professional and efficient! Will definitely use them again if I have problems.

Look nowhere and go with him...

Professional, courteous and very knowledgeable in what he does. Shares his knowledge and provides recommendations with easy tips.

Easy to schedule appointments. His focus is on customer experience which is difficult to see these days.

Pricing is very fair compared to sky high prices from others

Used him for 3 different tasks so far.

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