Best Businesses in Texas

Had them come out to replace two toilets in the house. Great service. They stuck to the quote they gave me, were courteous, on time and did a great job. Will definitely use them if I have any plumbing needs in the future.

As a realtor, I have been using Michael for years and they always do a great job and accommodate my schedule for clients! Great company!

A couple nights ago, one of our upstairs sinks was backing up. Didn't seem like a big issue, but it got worse with the downpour we had yesterday. I called Matthews Plumbing at 9:30pm, the son answered and said he could come out the next day. He came out early afternoon and the problem was fixed within an hour. Really nice, knowledgeable guy, he explained what was going on to us. Will absolutely use them again.

We had a leak in our front yard in the flower bed.   Another company provided me with a quote that I felt was a bit high.   Based on a referral from a family member, I called Pure Plumbing to get a second quote but they said they couldn't provide a quote over the phone.   They offered to come and take a look at the problem and provide a free estimate.   The plumber came and said it would cost $325 for an estimate.  I told him what the other company told me was the problem but he said he had to make sure himself.  Since it was already mid-afternoon, I told him to go ahead with providing me an estimate thinking that I could talk to the office later about the charge for providing an estimate they told me would be free.  After about 10 minutes, the plumber confirmed that the leak was coming from the homeowner's shut off box (which is what the other company told me as well).   His verbal quote was almost twice what the other company quoted me.   He did offer to take the $325 cost of the estimate out of the repair price.   However, he refused to email me a copy of the estimate and said that we would have to close out the transaction before he could provide me with the written estimate.   I asked him to wait outside so I could contact my husband to see what he wanted to do.   I also called the other company to see if they could come out to fix the problem that day but they were booked until the following week.   Since I work from home and didn't want to go without water for another 5 days, I agreed to have him do the work.   After the work was completed, he emailed me the receipt/invoice which has no details of the repairs performed.   I contacted the office the following day about my feeling misled on the free estimate and the invoice.   The person told me they would talk to the supervisor and get back to me on Monday.   On Wednesday, I still had not heard back so I called them again.   The person I spoke to said that the charge for $325 was for work done to locate the leak (10 minutes that he spent to dig in the flower bed to find the hole in the plumbing), and if the problem had been obvious they wouldn't have charged me for the estimate.  It still doesn't make sense to me how they can say free estimate when it's only free when the problem is obvious.  She said she would talk to one of the managers and get a revised invoice to me within 24-48 hours.  

It is now Friday evening and I received no resolution and still have not received a revised receipt/invoice.  I would not recommend this company at all.   While their free estimate claim may not be fraudulent, it is completely misleading.

Fast and responsive friendly service for my salon came and did their job and had a good quote for me as well

I couldn't be more pleased with the extensive work done at my house by the team at Accurate Leak and Line (AL&L) to replace my worn-out and leaky cast iron sewer piping with PVC.  They were recommended to me by a close friend from my church for whom they had done a similar project a year or so ago.  

I'm in my mid-60s and have dealt with more contractors than I can count over the nearly 40 years I've been a homeowner.  Accurate Leak and Line checks ALL the boxes when it comes to being an excellent contractor.  Initial assessment, proposal, communication, implementation, and follow-up were all handled with professionalism, consistency and courtesy.  They showed up each day exactly when they said they would.  When my personal OCD tendencies showed up and I asked too many questions, Christian, my project manager, responded graciously and respectfully to every question I had.  The excavation crew from Deanda Excavation was first-rate with every facet of the digging, tunneling and backfill.  They took great care with my yard and house during each phase of their work.  The team of AL&L plumbers that handled the actual replacement of all the cast iron with PVC (and it was a TEAM - I think it was at least 6 or 7 plumbers) knocked out the entire plumbing job in a single day, and did it with astonishing efficiency.  They went above and beyond in ways I definitely didn't anticipate.  For example, they installed two dedicated in-ground cleanouts that never existed at my house before for easy maintenance access at the kitchen sink and half bath drains.  If there's ever a clog, it will be easier than ever to clear.  When the project was finished, my house and property were undamaged and greatly improved.  

On the cost side - Accurate Leak and Line charged me the same amount that another reputable contractor had quoted - but the competing quote was ONLY to replace the cast iron plumbing under the house and did not include the long run of pipe (actually two separate runs) from my house to the city sewer service at the alley.  Because of this difference in project scope, the Accurate Leak and Line quote ended up being substantially lower than the competing quote.  And the job is now 100% done.  

If you ever need this kind of project done, use these guys!  You won't regret it.

2 stars for polite representative and quick dispatch. Unfortunately, I was not told about a charge for estimates beforehand. I followed their prompt for Get a quote and a fee was not mentioned. Two guys showed up. Were here less than 3 minutes and seemed confused that I only wanted an estimate. They looked at the projects, went out to the truck, and came back in with a reasonable fee (at least for these days with inflated prices) but only then announced that there would be an $89 fee! I agree there should be a fee for their time and gas, but there's no way the 7 total minutes of travel and eval was worth that kind of money. Choosing to go with a more up-front company even tho I will have wasted that $$. Just can't see giving more cash to them after these actions left a bad taste in my mouth.

I have used Professor plumb, Blu, for water heater installations, faucets, toilets etc. The service and price are top notch. Honest with integrity.  Didn't know this existed anymore. thank you, the Tuckers.

I've had Jason come for 3 different jobs and he always responds quickly, shows up on time, and does a very thorough job, explaining exactly what is needed for the job. He is exactly the kind of contractor I love to use - small family operation with personal service. And a good positive attitude! DALLAS, TEXAS (not sure why yelp has this as Austin!)

Reached out to several plumbing companies to help with a suspected broken pipe at my grandmother's house. Sarah reached out almost immediately and was able to schedule our appointment quickly and efficiently. Julio H. was the tech that arrived. He was professional and courteous. Checked everything and explained his findings in detail for me & my grandmother. Put her mind at ease and was very thorough, even double checked without hesitation when I asked some questions. Everyone I worked with at Dean's Plumbing treated my family fairly and with respect. Will definitely call them again when plumbing assistance is needed.

I've hired them to do a few jobs and they consistently deliver great results and they go above and beyond to help us out. Pricing is great also.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

They came when I needed them, quickly diagnosed the problem, and only fixed what needed fixing. I couldn't ask for more. I will definitely call them again.

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

Black Tie Rodney & Joel were just out to my house.

I am extremely pleased with them, they were ON TIME, very professional and courteous.
they answered all our questions with ease, some plumbers don't want to be bothered.
These guys are customer friendly. Thanks for being there !

Koby Taylor

Upfront, honest & to the point about $ & availability beforehand. No hidden fees or charges, no weeks of wait time. Showed up perfectly on time, very respectful, kind & professional. In approximately 1hr, we'd our brand new toilet switched out & that was that. My husband & I couldn't possibly recommend this company any more, other than saying, they've our trust & we'll be calling ONLY them next time we have plumbing issues.

I had to replace my hot water heater and called 2 plumbers. Michael gave me the better warranty than the other company for the same hot water heater. He did a good job, was on time, and called the night before to confirm my appointment. I had a good experience with this company and would recommend them.

Best service  in town! The folks there are so knowledgeable. I won't leave my house to be prepared by anyone else!! Great service great people!!

Excellent Service. Showed up on time and did Great Job!!!! Tech was wonderful too!!! Tech was very professional and gave alot of great tips!!!!

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