Best Businesses in Texas

Carlos of All Metroplex Plumbing came to our rescue. We had guests coming in to stay on Monday and our upstairs water heater went out Sunday morning. I called 5 companies, none of which work on Sundays so I was shocked to get a call back in a matter of minutes from Carlos telling me he's closed on Sunday but would be at our house early Monday morning. No other company I called responded that day. Sure enough Carlos and another man arrived, got the new water heater installed at a fair price in four hours!!! His work is impeccable and attention to detail is amazing. Thanks to Carlos, our guests arrived and got to hear the amazing story of man that truly understands customer service above beyond expectations. Carlos and All Metroplex Plumbing are the best!!!

I wanted to say if you ever have any plumbing or water heater issues, please call and talk to Travis. He was a life saver after our water heater went out. We had called other places and had been quoted a two to three day wait time. We talk to Travis this morning and less than 30 minutes he had two of the nicest guys at our door ( who did not mind our pup wanting pets every time they passed him).  Our new water heater works perfectly. Thank you for making replacing our heater so easy. ​

We hired Jay for a difficult project that no other TV installer wanted to attempt.  The challenge was to stack 2 TVs on top of each other in a cabinet that opens on the back and front, with a view from 2 rooms.  Jay stacked them and was able to create a swivel of 180 degrees so that either or both TVs could be viewed from either room at will.  We live in a loft and Jay managed to give us a sleek, functional design that also mimicked the architecture of our home.  Really nice and exactly what we wanted!

Friendly , fast service fixed the issue ,leaking pipe in floor slab ,gave different options for decision making

Great place to do business.  On time, found the problem and fixed it in a timely matter.  Honest and friendly.  Will definately do business with them again if I have any more plumbing needs.

We had Steven's come out for broken zones in our sprinkler system. We were super impressed with the work. The reason for the low rating is now that we need his services again we have not been extended the courtesy of a return call or text. Despite leaving several messages on both numbers. To say we are disappointed would be an understatement. Hopefully all is well for Steven and we are the exception not the rule.

Update: It is interesting that this post received a reply.

I had a pretty serious drainage issue.  These heavy downpours are literally putting water up against the house. I called two brothers, Elijah came out the next day,  He explained the issue as I had several pics depicting what was happening and explained in detail how he would resolve the issue.  He sincerely wanted to help me resolve my issue.  His team started work within a day after signing.  He was very meticulous and thorough with his work and ensured everything was working at the completion even testing the sprinkler system as it needed to be rerouted.  I am impressed.  I will be returning to Two brothers for additional work in the future.  If you have plumbing/drainage type issue, give Elijah a call.

Reached out to this company through another mate. Company had someone out here by 4:30p.m. and he worked till 8 p.m. to diagnose,estimate fairly might I add and gave 3 options in the bid process. Another plumber upsold me on this job by a thousand dollars. Work done right the first time and same day service. Ask for Jonathan,he has impeccable customer service and wears shoe covers into your home like a professional! Call him today, he is on my resource list for all future plumbing and sprinkler system repairs!

Don was terrific! Detected and fixed a slab leak with minimal after math in the garage dry wall. Was professional and very informative through the whole process. Very competitive pricing up front and no hidden fees later! He even fixed a wiring issue on my hot water heater for no extra charge! I had shopped around and felt very comfortable and confident in his work and honesty. I would highly recommend Live Oak Plumbing!

Very good work & friendly guys! They called us to let us know when they were on their way and got to work immediately before taking a lunch break and coming back to finish the job. I actually thought that laying new water lines would be a messier process but our lawn looks a lot better than I thought it would as they went back after they were done to level out the dirt and clean it up a bit. Would recommend them to anyone in the area needing work done

We had a leaky hose bib that slowly got worse since the deep freeze we had last year. Brandon from Genzel was able to come out and fix the issue quickly. They were very transparent on the pricing and have a heads up about the variance depending on the severity of the problem. Luckily ours was a simple fix, but we will definitely keep them in mind for future plumbing work.

Fair to good work, super high priced.  
Going forward I'll just use one of the guys on TV.  
I feel like I got ripped off.  1600.00 and I have to finish the repair.  

Na.

If you're in the area they service you have found your plumbers! We won't be using anyone else after the great experience we had with them.

Dexter responded to my message almost immediately, set up a time for them to come out to give me an estimate to fix the leaking pipes beneath my kitchen sink. The day they came they were running behind because of the previous job & called to let me know --- even though they still showed up within the time frame we'd set. He sent me a written estimate via email that evening. I called the next day & we scheduled the day & time for the repairs.

They showed up on time, had everything they needed, & explained to me what they were doing before setting to work. Before I knew it they had finished because a few of the leaks were simply loose connections. Since they didn't replace any of the connections that just needed tightening they adjusted my bill to reflect the price for only the work they did. I would never have known the difference but they're honest & I appreciate that even more than having water restored to my home so quickly. They checked everything over again with the water at full pressure before being satisfied with their work.

Above & Beyond --- When I went to get my card to pay them I found my bathroom flooding because after the water had been turned on the toilet was overflowing. Dexter put the float back on the arm in the tank & I grabbed towels but Sam grabbed their shopvac & cleaned up all the water for me. No extra charge just excellent care of a customer.

We will always call Dexter & Sam for our plumbing needs. I recommend you do too.

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

Over the past two years--with one serious exception that is ongoing--I've been pleased with BillyGO. I've used them for a replacement capacitor on my condenser unit after hours, and was thrilled with the results. They replaced a toilet downstairs for me, came out to add a hard start to my condenser unit which was throwing my breaker, cut off and sealed a poorly built broken sprinkler line that had been damaged by the previous owner's foundation work, did checks of my heating and plumbing as a part of the membership (I'm a member, it saves 15%), and did two hydrostatic tests of my sewage and water lines.

But today, as I sit with an incredibly high bill for a two-tunnel under slab tunneling to repair a few breaks in a sewage line, I feel a bit frustrated. The job is: two access points under my slab, one for an up-to-15 foot tunnel and one for an up-to-20 foot tunnel. They subcontract out to a crew that digs down, excavates the soil, locates and repairs the pipes, and then backfills, etc. There is no permit required, is my understanding, because it's not over the limit of length for a tunnel.

The price is $21,200. They reduced this by $1,000 but I haven't yet seen the price breakdown they promised. In my situation, my sewage insurance endorsement on my homeowner's policy covers $2,500 to $10,000 based on the age of the plumbing, and I'll probably only get $2,500 covered.

I understand that major excavations can be expensive and as a business professor, I'm no stranger to profit margins and operating costs. I get it. Good work costs money, and BillyGO has always done good, reliable work for me.

But today, I genuinely feel a bit gouged, after asking a couple of other very highly rated plumbers just for their opinion with no chance of taking the job. One service said he wouldn't take the job now if I went with them instead because it would have to be too expensive to start over. But he did say despite the cost, BillyGO at least does good work and is reputable, which I knew.

Look, I'm on a time crunch. I need to make this repair before my re-inspection date in 16 days prior to closing in order to sell my house, so I'm a bit of a captive buyer. I want to endorse BillyGO wholeheartedly but after this experience, I'm more than a little jaded. Yes, I accepted the quote. Yes, I put $5,000 down (explained to me as $2,500 per access point for the tunnels), and I agreed to let them continue. But I have no choice, now. And it's better to keep my buyer in the game to sell him my home and cut my losses than look for a more reasonable price elsewhere, and lose my buyer.

Shop around. Could you find a high quality service to make two tunnels totaling 30-35 feet in tunneling for less than $21,000? I bet if I gave you 5-6 chances, you'd do it every time. And that's what bothers me about this. Again, they came down by $1,000 on the price which I appreciate, but the price is still far too high compared to all the information I am finding from other providers and online, and I didn't know better when I put down $5,000-nor did I have much of an option given my time constraints, even if I had wanted to back out and go with a different provider.

I'm disappointed on this one, and unfortunately it colors all the other experiences I had with BillyGO. I hope they make it right.

Oh Yea, these are the guys to call. They have done some really difficult jobs for my family and
I trust their opinion and their work.  I would give them 6 stars if I could.

Fantastic family business that cares about their customers. Solid people with solid results!

I tried to call this company for a service call today.  When the phone was answered the response was, Hello.  No business name.  I inquired if this was a plumbing company, and the response was, Yes.  When I inquired why the caller had not identified the company when he answered the phone the man hung up on me.  However their services may be, this is definitely not a professional company.

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