I needed a plumber to repair the leaking outdoor faucet of my home. I had a couple of bad experiences with a well known company you see around North Dallas but will not post their name here.
I have to admit, the reviews for Micah's Honest Plumbing on Yelp were all favorable, which was pretty good. But my personal experience with companies that use words such as reliable, Honest, Christian, or any other biblical references; turn out to be the opposite of what you would expect. So I was somewhat hesitant!
I call and left a voice message, and received a return call within 10 minutes from Jennifer Cook. She was very polite, friendly, and was in not rush to get me off the phone. She was able to schedule my repair for the next day, which was 3 days sooner then any of the other plumbers I contacted.
The guys arrived as scheduled and explained what they had planned to do. This can be very simple, or somewhat complicated; depending on the pipes in your home. I was very lucky, because the repair was a basic replacement.
My experience with Micah's was very simple, basic, good Ole school service. The kind of outstanding customer service you just don't see anymore !!!
So check this out.........After payment was made, I mentioned a problem I was having in my bathroom. He understood that I had done a portion of the repair before, and offer tips on how to complete the repair myself. He did not try to sell me on more services..........and here's what was amazing. He went to his truck to show me what I needed from Home Depot or Lowes, and he said Here...you can have this one, take it !! I offered to pay for the new piece but he said....No problem.
Great Service, Great People, Great Company!
If you have any plumbing need....call Jennifer, you will not be disappointed.