Best Businesses in Texas

Did not have any time to fix the water main on Sun when it broke.   Got s call from Desmond   Great guy!! Called them Monday morning, he came out by noon, fixed it and was very nice and courteous.

John was great. His team was very courteous and professional and took great lengths to ensure that they in no way damage our home, even going to the extent of covering their shoes with a plastic bag to avoid bringing in any dirt! the team was able to fix the issue with the water system in our home (there was an odd knocking each time we flushed the toilet). That was about 4 months ago and we still haven't heard the sound. Thanks guys!

Great, responsive service!  We've used James and his crew for several years and he's the only one I'd call.

Daniel came in and saved the day with our shower remodel project. Our tub needed to be relevelled after another contractor messed up the installation. We also needed the plumbing connections to the shower handle/valve to be re-aligned...again fixing another contractor's mistake.

My wife and I were both impressed with his ability to not only do the job well but to put every effort into finding the best solution (i.e. the professional way to resolve the problem and connect everything together). Also, his communication throughout the project was top notch. I had never met him before this job started, so I'm not trying to help a buddy. I honestly just want others to find good contractors. Go with this company. They're the type of people you want.

We have a good plumber but he was unavailable.  We did our research and called Kenny with Sachse Plumbing.  Now we have two really good plumbers.  The only challenge we now face is who to call next time we have a problem.  We are very impressed with Kenny's knowledge and expertise.  He came out on a Saturday, didn't charge a call out fee and no weekend charge.  We are very happy with the result.  Highly recommend.

I have had zero luck with plumbers in mckinney, they give u ridiculous quotes and bs service recommendations, but WOW! Finally found a reliable, HONEST and quality company..Joe Castro and his Partner fixed my water clog in minutes and advised on short and long term
Solutions that would fit our needs. Thank you, Joe.. seriously every other plumber is a joke.. your honest and fair approach will put you at number one! Thank you!

Don't want to write a bad review as the scheduler was very good and want to acknowledge that work. However, I had an ER emergency and called to cancel the first appointment that day. They were kind and rescheduled. I made it clear to text me when they on on their way the second time because of an elder care situation. No text. I sped to the house, texted them I'm 10 minutes late. They said they could not wait for me and to find another Plummer. Gave me a 3 hour window where I have to sit and wait... can't hold 10 minutes for my elder mom? They knew my situation. I was direct, communicative, and did my best and expect others to be the same. I want home and was ready and planned and coordinated another person to watch my sick mom for three hours so I could wait for them, and 10-15 minutes wasn't worth their time. This is service now I guess. They did have good text at setting up the appointment, but I can't say the quality of work as they bailed.

We have used Tri County a few different times and, while sometimes it may be difficult to get ahold of them (common in this area of East Texas where services are scarce) they are always honest, do a good job, and do not try to up-sell you on useless services.  I recommended them to my parents, which says it all.

Casto is great! We've had them work on several projects for us and will always call them for any future issues/needs.

Great service and always will to assist, even in an emergency!! Not only saved me on a few occasions, but also helped my neighbor out with a water emergency within an hour of the call to them!

I woke up to a flooded front yard and water going down the street. Immediately contacted the City Water Department to find out it was in my end. I looked online to find a local, reputable company that specializes in plumbing. DAZ Plumbing had great reviews so I called them up. Technician that arrived was knowledgeable and communicated throughout the whole process. It wasn't until the end of the job, that he started and finished on site, did I realize that my technician was the owner himself!!! That says a lot about his character to still get out in the trenches and work, when his staff has a backlog of work. Thank you Mr. Dee for your hard work and great pricing. I called friends who couldn't recommend a plumber or company, but now I will know who to contact or where to direct future issues.

Thanks again and I will definitely send business your way.

Tyler Hummer responded quickly, was very efficient in doing the job, friendly, gave good explanations. A great job and very reasonable price. I really appreciated his help.

I cannot believe what I am now learning on my second slab leak!   Last July I used this company because I heard water running in the walls.   I was afraid it was urgent, and they were the first that said they could come that day.   I was told it was a pipe behind the bath, it would be around $1300 to fix and he would have to be at my house until late if I wanted it fixed right away.   I said can they come back tomorrow?  He said yes, and another man showed up the next day.   He told me the diagnosis was inaccurate, and the pipe leak was under the slab, and would cost $13,000!!!  I am not a wealthy person by a long shot, so I was flabbergasted, but it needed fixed!  I am just now again hearing running water in that same wall.  So I asked several people who have had this happen, and not ONE of them paid over $3,000!!  In fact, one neighbor said he had his whole house repiped for $10, 200.   I heard from over 10 people, and the price was anywhere from $800 (seal the pipe off and run a new one through the attic) to $3000!  

I wanted to add as someone else mentioned, it was blatantly taking advantage of someone who didn't know the pricing on this service.   I just had a wonderful man come out from an ethical company, his face was ashen when he heard what this company did to me.  There are too many good people out there who are plumbers, stay away from this company.

This is my first time using HWP and I can say I'm very pleased.  I spoke with them on Monday and they sent a technician out (he was on time, knowledgeable and very polite- very important to me).  It only took Chase a few minutes to look at my water heater and diagnose the problem.   He explained what needed to be done and gave me the quote for the service.  A bit pricey but I called and spoke to the manager John the next day and he explained the reason for the price and I felt better informed.  Although he was not able to install the heater that day he did come back the next morning as he said (on time again) and installed the heater.  I would recommend HWP and will use them again if I have a need.

I used this company for an Gas Test inspection.  They were horrible.  The owner didn't want to do anything but get paid.  He came over and looked at the water heater and furnace, and said everything looked ok.  He didn't even want to put his gauge to pressure test the system.  He wanted to use an old gauge that i had.  When the city inspector came out, he said that there were several things that needed to be fixed.  The inspector said that the plumber should have know these basic things.  He also told me that the gauge was not valid and I needed an up to date gauge.  This guy never returned any of my calls in regards to the inspection.  i had to find a another plumber to complete the job.  Don't walk but run away from this company.

We were getting estimates for our insurance company for water leak under our foundation.  We explained that we needed the location of the leak detected when making the appointment.

VERY DISAPPOINTED that we had to pay $89 trip charge to find that they didn't send a plumber that could detect the leak.

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