Best Businesses in Texas

The first time I called them, the girl who answered the phone was not very friendly or helpful, but I guess she did her job. She paged the plumber and had him call me. He was nice enough and he answered all my questions--so no complaints there. When I called back to make an official appointment, however, the girl who answered the phone sounded like she'd rather chew glass than talk to a customer, and the girl she transferred me to wasn't much better. She didn't seem the least bit interested in helping me or keeping my business, so I told her I would take my business elsewhere.  Maybe if you can get by the snotty secretaries you can get good service? I guess I'll never know.

Contacted Precise Plumbing to address a suspected broken water heater.  Precise Plumbing was able to quickly schedule us a service appointment.  During the replacement of the water heaters, John found a water leak within our walls and found some issues with the original plumbing.  John worked tirelessly for two nights to address all the issues.... a total of about 15 hours of labor, and got it all taken care of at a reasonable price.  I'd recommend him to anyone, and we'll call him again for our next plumbing issue.

Great, responsive service!  We've used James and his crew for several years and he's the only one I'd call.

Daniel came in and saved the day with our shower remodel project. Our tub needed to be relevelled after another contractor messed up the installation. We also needed the plumbing connections to the shower handle/valve to be re-aligned...again fixing another contractor's mistake.

My wife and I were both impressed with his ability to not only do the job well but to put every effort into finding the best solution (i.e. the professional way to resolve the problem and connect everything together). Also, his communication throughout the project was top notch. I had never met him before this job started, so I'm not trying to help a buddy. I honestly just want others to find good contractors. Go with this company. They're the type of people you want.

The best plumbing company I have ever dealt with.  My son lost dropped in a storm drain. The maintenance crew at my apartment complex could not open the drain, and the city would not come since it was on private property.

I called Kenny, and he came out in now time, because he just wanted to help. He came in minutes and had the cover open in seconds.  The biggest part, is that this man refused payment for his time.  I offered and he would not accept it.  

Very few people operate business this way. If I ever need plumbing services, Kenny will be the first person I call.

I have had zero luck with plumbers in mckinney, they give u ridiculous quotes and bs service recommendations, but WOW! Finally found a reliable, HONEST and quality company..Joe Castro and his Partner fixed my water clog in minutes and advised on short and long term
Solutions that would fit our needs. Thank you, Joe.. seriously every other plumber is a joke.. your honest and fair approach will put you at number one! Thank you!

Use caution when using this company. They are difficult to reach and they cancelled a scheduled job with little notice. They were unapologetic about the cancellation. Poor customer service.

We have used Tri County a few different times and, while sometimes it may be difficult to get ahold of them (common in this area of East Texas where services are scarce) they are always honest, do a good job, and do not try to up-sell you on useless services.  I recommended them to my parents, which says it all.

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

Great plumbing company. Friendly, on time and professional. Reasonably priced. This is the plumbing company I will use if I have any plumbing issues in the future.

Called and mr T came out same day I called checked out my worries and fixed our toilet
Did an excellent job. Very polite would use Daz again

These guys responded to a clogged main line within an hour and quickly fixed the problem. Very professional and reasonably priced. I will call them again.

My technician Chris was very knowledgable and courteous....explained the situation very clearly without any pressure.....

Horrific experience!  They damage our dryer top and tour out staircase to attic. I got pictures to prove.    After a lot of heated phone calls over months , they reimbursed.  NEVER AGAIN :(

I used this company for an Gas Test inspection.  They were horrible.  The owner didn't want to do anything but get paid.  He came over and looked at the water heater and furnace, and said everything looked ok.  He didn't even want to put his gauge to pressure test the system.  He wanted to use an old gauge that i had.  When the city inspector came out, he said that there were several things that needed to be fixed.  The inspector said that the plumber should have know these basic things.  He also told me that the gauge was not valid and I needed an up to date gauge.  This guy never returned any of my calls in regards to the inspection.  i had to find a another plumber to complete the job.  Don't walk but run away from this company.

Everything you read in former posts is true.  They charge $49.00 just to give an estimate and that price Does Not apply to the eventual price of the repairs.  This is a complete waste of time and money.

The estimate they gave me was well above what another company did good repairs for of my toilet.  The will not give you a firm price until the work is done, then it's too late. Do not use them unless you are desperate, even then, think about it.

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