Best Businesses in Texas

I called AM plumbing to fix three toilets in my home. Their receptionist quickly scheduled me for the first appointment the next day. Two plumbers arrived on time and had all three toilets fixed in 45 minuets. The plumbers were very professional and made sure that as my issues were addressed. AM plumbing will be my go to plumbing company from now on.

Very responsive. Replaced our 75 gallon hot water heater in the attic within 20 hours of it failing. It was a 6 hour job and was done efficiently and professionally.

Over the Labor Day holiday, my water heater went out and although it was an expedited call through my home warranty company, the company they chose couldn't come and when they did their quote to the insurance company was so high, my out of pocket cost would be ridiculous and said I would have to wait 2-4 days to even have it installed.

On my way home from work I seen James from C.J. & L services in the chestnut community and explained the situation. He not only came to my house immediately after hours, but had my water heater installed the next day!!! He did the job at an affordable cost and he doesn't overcharge .He is very gracious and has an excellent company and he lives right here in forney!

Guys he was a blessing to me, so I'd like to pass the blessing on.

C.J. & L Services
James Lipinski
Office: 972-552-1911
Cell: 214-801-1959

Daniel came in and saved the day with our shower remodel project. Our tub needed to be relevelled after another contractor messed up the installation. We also needed the plumbing connections to the shower handle/valve to be re-aligned...again fixing another contractor's mistake.

My wife and I were both impressed with his ability to not only do the job well but to put every effort into finding the best solution (i.e. the professional way to resolve the problem and connect everything together). Also, his communication throughout the project was top notch. I had never met him before this job started, so I'm not trying to help a buddy. I honestly just want others to find good contractors. Go with this company. They're the type of people you want.

Kenny is a complete professional and absolutely knows his craft.  His work was superior and fast, and he's just a great person to work with.  Great value and he has only recommended work that was actually needed.

I have had zero luck with plumbers in mckinney, they give u ridiculous quotes and bs service recommendations, but WOW! Finally found a reliable, HONEST and quality company..Joe Castro and his Partner fixed my water clog in minutes and advised on short and long term
Solutions that would fit our needs. Thank you, Joe.. seriously every other plumber is a joke.. your honest and fair approach will put you at number one! Thank you!

Boyd Plumbing is an OUTSTANDING company that cares about their customers.

For the last 2.5 years they've helped us navigate through some major issues with our old pluming as it fails. They've done an excellent job for us and respond FAST in urgent situations.

Everyone is professional, know their craft and always go the extra mile to correctly resolve the issue. They are also thoughtful of our property and clean up after they've saved the day.

Special thank you to Shawn, Wyatt and Billy who recently had to reconstruct our Master bath plumbing. They actually took care not to destroy the floor and wall tiles that had to be removed. They even numbered the floor planks while removing the floor  to hopefully relay them and save us the expense of replacing the floor. They did it too, they successfully saved and replaced our floor!! That is not a plumbers job at all and was so unexpected and well above expectation. Y'all did a FANTASTIC job and thank you for looking out for us!!

All that to say, thank you Jeff, Tami, Shawn, Wyatt and Billy for getting us through our many stressful situations. Y'all are the BEST!!

We have used Tri County a few different times and, while sometimes it may be difficult to get ahold of them (common in this area of East Texas where services are scarce) they are always honest, do a good job, and do not try to up-sell you on useless services.  I recommended them to my parents, which says it all.

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

WHAT AN EXCEPTIONAL, FANTASTIC EXPERIENCE & PLUMBING COMPANY, WE HAVE FOUND!  We are so very proud to share the most exceptional experience, we just had, doing business with SMITH & SON PLUMBING, for the repair of our gas line.  
Times have been challenging, to say the least, so we have been without heat all winter; due to many other on going emergency issues, to include, I am currently unemployed, too, )But we have many other blessings)!  I have exhausted myself trying to find an affordable Master Plumber, needed; due to repair, what started to be just a simple gas leak, which happened over a weekend, last July, because my plumber was not available. We have not had the funds to do this repair and cut on of our gas service, due to cost, because called Atmos Energy; and, an expensive, required, Pressure Test, City inspection and Reactivation Fee imposed was required, etc... (Requirement of Atmos Energy).  This expensive ordeal and my endless search for qualified, reasonable plumber, had turned into a nightmare!  My plumbing nightmare issues and being chilled to the bone are now, but a big blurr and now, in the past, thanks to SMITH & SON PLUMBING!  
I don't have enough words to express; the exceptional, positive, friendly, compassionate, customer service we received from the SMITH & SON PLUMBING team!  They are, the most; thorough, honest, reasonably priced, professional, courteous, great construction, and in every step; from first phone call, scheduling appointments, arriving to job, completion of job, to follow up, was quick. prompt, stress free, courteous with constant communication from the sweetest, kindest, patient & accommodating  assistant (Bonnie)!  Their prompt computerized tracking software & communication with each other and customer service is EXCEPTIONAL!  This is truely an EXCEPTIONAL plumbing team; Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), go above & beyond call of duty, to do exceptional work!  My gas leak repairs were in the hands of a trusted & knowledge Master Plumbing Service that truly cares about delivering quality workmanship, parts, service, taking great care, competent, kind & professional, they help their customer's from start to finish! Although, by nature, I am skeptical,  I know, now; I have the very best with Smith & Son Plumbing. They are great and exceptional in every way! can't think of enough kind and grateful words to express the exceptional service we received; positive, friendly, compassionate, kind, caring, professional, considerate, clean, humane, quick, superb customer service, etc., they have! SMITH & SON PLUMBING team, are the most thorough, honest, reasonably priced, professional, courteous, performed great construction; and performed, with every step from first phone call, scheduling appointments, arriving to completion of job, and all follow up; was quick. prompt, courteous, professional, but like like your family, and with constant communication from the sweetest, kindest, most patient and accommodating  assistant in this world (Bonnie)!  Their prompt, State of Art computerized tracking software, and an incredible, user friendly website had it all, and their, constant Team communication with each other, & customer service are EXCEPTIONAL!  
This is truely the most EXCEPTIONAL and REASONABLE cost Plumbing Team, I have ever encountered (even in my past Property & Project Management, & RE experiences); Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), have it together, and go above & beyond call of duty to do exceptional work!  
My gas leak repair is now complete,  and if or when future plumbing issues occur, I feel secure to know, I am now in the hands of a trusted, knowledgeable, affordable FULL-SERVICE, Master Plumbing Service; that truly cares about delivering quality workmanship & parts, service, taking great care, competent, kind  & professional, helping their customer's from start to finish! Although, I am skeptical by nature, I just know, now, I found the best with Smith & Son Plumbing team. They are great and exceptional in every way!  I'm proud and confident to recommend their services!
THANK YOU, SMITH & SON PLUMBING; Rick, Chris, Bonnie, Frank, & Team!!!  Happy New Year!

Iris & Gil Selasky
Frisco, Texas

Had them come out to our house two different times and even after saying what the problem was over the phone before they came out - they were not able to help us. So $180 down the drain just to figure out someone else needs to come out. Waste of time and money.

The tech was very nice though. He was confused he got the call to come out when he knew he couldn't help and say whomever answered the phone should of known better.

Tyler Hummer responded quickly, was very efficient in doing the job, friendly, gave good explanations. A great job and very reasonable price. I really appreciated his help.

The company was able to schedule a prompt service call. The plumber arrived on time and called us beforehand to let us know when he was about 25 minutes away. Our plumber James was courteous and professional. We had an older tub/shower combination that was leaking. He fixed the leak and went out of his way to replace the aging shower handle-at no extra cost. We were charged for the job and not by the hour, which I prefer.  We did call another plumber to shop price, prior to calling Benjamin Franklin. Both were in the same price range, and the other plumber wanted us to do the work of locating and purchasing the parts to save costs--no thanks.

How James from Benjamin Franklin went above and beyond - James let us know that the shower handle was on its last leg and starting to fracture. He could have left it at that, especially since he didn't have the replacement part, as the manufacturer of our shower components had gone out of business several years ago. However, he said he would try and find a replacement part and return to swap it out at no extra cost. He returned but the replacement part wasn't a perfect fit, so he left and came back another day to replace the handle.  It wasn't a very costly handle replacement and we probably could have done it ourselves, but James went the extra mile without charging us to see the job all the way through.  He even gave us an extra replacement as we had another bathroom with components from the same out of business manufacturer.  We've had other plumbers come to our house in years past, but none that stood out like James did.

Have used Harvey West Pluming three times and have been extremely satisfied each time.  The first time I called them to look at my hot water heater as it was not heating water. The technician responded quickly and was able to replace the heating elements efficiently. This was over 3 years ago and I do not recall the price, but was very pleased with the company.

I used them again to replace a garbage disposal.  I purchased the $99  policy which waived the service fee as well as got me discounted pricing.  Again, very pleased with the work and price.  

The third time I used Harvey West was this past weekend when they came out and rebuilt 3 toilets, repaired a shower valve, replaced a bathroom sink, replaced the drain tray for the washing machine, and replaced a kitchen faucet.  I paid $2200 for the work and was pleased with the outcome. Larry was professional and the work was quality.  They may be priced high; but, I don't mind paying the price because I trust this company to do quality work. I also know if something goes wrong with what they worked on, they will be out to fix the issue.  

Price is important, but I believe trust in a company is more important.

I used this company for an Gas Test inspection.  They were horrible.  The owner didn't want to do anything but get paid.  He came over and looked at the water heater and furnace, and said everything looked ok.  He didn't even want to put his gauge to pressure test the system.  He wanted to use an old gauge that i had.  When the city inspector came out, he said that there were several things that needed to be fixed.  The inspector said that the plumber should have know these basic things.  He also told me that the gauge was not valid and I needed an up to date gauge.  This guy never returned any of my calls in regards to the inspection.  i had to find a another plumber to complete the job.  Don't walk but run away from this company.

Don't use this company, classic bait and switch. They're not honest. I used them for a small job. They failed to tell me all pricing before cining out so that they could make money on the service fee or drive to my home. I told the sales rep what I needed and they crew that was sent out arrived 3 hours late, I missed time frim work and they wouldn't tell me the problem unless I paid an additional fee which I was never told about prior to booking that morning. DO NOT USE THIS COMPANY.  Classic bait and switch. I plan to use Drain Doctor now.

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