Best Plumbing Services in Fort Worth, TX

Exceptional service provided with courtesy and efficiency. Don't look any further. Use this company. I can't say enough good things about the service provided and with ease of scheduling and 100% satisfaction.

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.

Clete was very responsive and immediately came to help diagnose a plumbing problem I had. The work appears to be holding up.  He was courteous as well.

I knocked off 2 stars due to miscommunication. I asked how much the work would cost. He quoted a service call and the price of the materials. I asked if he could also do a cracked hose bib. He agreed but needed to confirm the price of materials.

I get home and find the invoice he left my wife includes 2 service calls. Upon asking him why he said he quoted my wife the first one when he arrived (before I got home on the first day) and quoted me (15 minutes after he spoke to my wife) the second service call. My wife said a service call was never discussed.

You judge. If we should have known we were getting two service call charges, add in the other two stars as everything else was fine.

We've used John at Advanced Plumbing Services twice now and we'd gladly call him again.  He's always honest and takes the time to show you the issue and what needs to be done to fix it correctly.  He's here when he says he will be and takes great pride in his work.  Water leaks can be such a stressful issue, but John was careful about his approach to finding the problem and fixing it with as little damage to the walls as possible.  I highly recommend!!!

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

This service is wonderful! When I called, they offered very detailed advice as to what was wrong with my piping. They were very professional and courteous as to what my problem was and were eager to help me! They offered a free estimate to come and determine the issue, and in just a matter of days they re-wired my piping through my house! I am very pleased with this service.

Highly recommend Chris and his crew for prompt and professional work carried out quickly.  They cleaned up after their work was completed.
Very prompt in making an appointment and coming to complete the work. I highly recommend Chris and am very happy with the work undertaken and completed.  Thank you very much.

The plumber was fine but we were outrageously overcharged for the work done.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

We hired this company to find a leak at our home. They came out, said the leak was in the yard but didn't try to find out where. They said they'd charge $4500 to run a new water line but didn't attempt to find out where the leak was in the yard. We were paying them to find the leak and still had NO answer as to where it was. They charged $675 for this!!!!

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

Get a quote first even if you have used Rick's for ages and ages.

I have used Rick's for the last 4, almost 5 years in spite of the fact they are typically priced a little higher than other plumbers in town. They have always done a solid job for me and are always available but their prices have gone way up to the point of being ridiculous.

My usual, yearly sewer line clean out rate  (never more than $180) doubled this time. They claimed it was because they raised their rates but also cleaned the line to my garage apartment and that was a second line.

They had always cleaned that line before because it's all on the same line and the rate was still under $180.

They did come down on the price after I called the office but it was still way over priced. Main Sewer line clean out is quoted at $250, the branch clean out to my garage apartment is quoted at $175.

The original quote given was
$593 for 90 min of work, sewer line and branch line clean-out and toilet pull & reset.

I will no longer be using Rick's Plumbing Services nor can I recommend them.

I paid a monthly service fee to be prioritized for service and for discounted service. When I needed them, they couldn't get to me for days and want to charge me $80 just for coming out. I called Douglass Air and they came out same day, did the repair, and charged me $80. What the hell am I paying a month fee for? Last time their repairman came out, he was rude and didn't really appear like he knew what he was doing. When I tried to cancel my agreement, they came me grief about it. Would NEVER recommend them to anyone!

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

Sad to say this Company want to charge time and half starting at 4pm , when asked if could come back another said day told YES.  4 days later never heard from, called office and told when find out why and get back to me.  been 4 day still no word after 2 more calls where message left  no return call, called another  company   So Sad

My experience with this company has already been a nightmare, and the service hasn't even been done yet. My water heater had to get shut down due to a leak. I contacted my warranty company (American Home Shield) and I had one person from Next Level come by my house and said it needed to be fully replaced. I was told it would take about 3 days. It's now been 9 days without hot water and this company has not returned any of my voicemails or text messages. I even had my warranty company call them and they haven't reached out and are now having to escalate it to their higher-ups. I understand things may take awhile but if you choose to simply not communicate with your customers, I am even more skeptical of their ability to replace my water heater properly. AHS should consider pairing with a different company.

We had a need to have a hose faucet replaced outside.  My boy stood on the hose and broke the pvc pipe.  I needed it changed out as an emergency last night.   I called about 10 plumbers, they were the only ones who called back.  But they called back in the morning.   It was very pricy.  Plumbers need an emergency line.   Pleased with their service.  Will use them again!

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