Best Plumbing Services in Fort Worth, TX

One of my bathrooms the water would come out scolding the technician came out charged me $65 and told me that I needed to get a new hot water heater and that the reason it was like that is because it was the closest bathroom to the hot water heater so then I asking so this would go away if I bought a new one and he stated yes later I found out that he should've told me to turn down the temperature on the hot water heater
I'm 60 and retired have used those people for a long time

We had a leaky hose bib that slowly got worse since the deep freeze we had last year. Brandon from Genzel was able to come out and fix the issue quickly. They were very transparent on the pricing and have a heads up about the variance depending on the severity of the problem. Luckily ours was a simple fix, but we will definitely keep them in mind for future plumbing work.

I called CRC Plumbing, earlier this week and spoke to Mr. Clete Rheinlaender and he worked around my schedule to do the work. Both Mr. Rheinlaender and his assistant arrived at the appointed time. They both were very professional, kind and courteous. They quickly went to work and replaced both water spigots in our laundry room which created a wet floor and wall and now black mold.
They did great work in replacing both hot/cold spigots double checked their work to ensure there was no water leaks replaced the washing machine after connecting water hoses.
They cleaned up after their selves and left. Thank you both for all your hard work and professionalism. We will highly recommend CRC Plumbing and will use their services again when needed.

This company replied quickly but the person I spoke with was not pleasant on the phone and wanted me to send him all of the relevant info via text message for his convenience rather than writing it down for mine. This struck me as lazy and not very customer service oriented. The quote to replace washers in bathroom sinks was very high at $150 per sink. He quoted me an hour to be there and I told him I need to know that that was accurate since the renter at my sisters rental property which I manage could adjust her schedule. He then changed it to an hour and a half and asked me how far it was from his area (Denton) to the home (Little Elm) - again this struck me as lazy (Google it) and indicated that they do not even know their own service area very well.

About 30 minutes after sending him the info he requested my credit card info via text. I told him I wasn't sending that info via text and asked him to call me. The next message was that he could no longer do it because it is not my home - something I told him over the phone.

Final analysis: if you manage a rental property or are a remote owner of a rental property this is not the plumbing company for you. Also, if customer service is important to you you may want to consider another. When I hung up I debated whether or not I even wanted to send this person to the home of someone I respect.

We have had an outdoor leaky faucet for quite some time and it was getting worse so we called a local plumber,  Garcia Plumbing.  Georgia was very friendly on the phone and after I told her what was wrong she knew exactly what needed to be fixed and gave me a price quote.  Eddie came out the next day and did a great job fixing the problem and the cost was less that estimated.  We will definitely use Garcia Plumbing in the future and tell others about them also.

We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!

I have fumed over a 3 50 Gallon tank setup in my house for over a decade with its rat's nest plumbing. It looked  and performed terribly.  I did research on Rinnai and decided on a three tankless setup similar to a small commercial setup to handle our 8000 sqft and 5 bathrooms.  I had Troy Out to look over the  job and he agreed with my needs.  His guys came out and over the course of two days completely rebuilt me a new system.   I am very proud our setup, even calling my original builder over to see it.  Their work is plumbing art.  They were also about $2000 under what I had budgeted.  Will definitely use them again.

Contacted Woodie Woods Plumbing to correct a couple of plumbing issues. I was given as estimate of the cost before they started, $268 to replace a toilet shut and flex line and $115 to replace a sink trap. I assumed that the job would take at least a couple of hours. I also asked the plumber about replacing the in-tank flushing / filling mechanism he said that would cost $161. I decided for the fifteen minutes it would take I would do it myself.

The total bill ended up being $475, the above items plus roughly $90 for cleaning a pipe end that the trap connected to. The kicker was that the whole repair job took one hour, $475 for one hour's work.

Next time I'll spend more time shopping around.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

Casto is great! We've had them work on several projects for us and will always call them for any future issues/needs.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

Get a quote first even if you have used Rick's for ages and ages.

I have used Rick's for the last 4, almost 5 years in spite of the fact they are typically priced a little higher than other plumbers in town. They have always done a solid job for me and are always available but their prices have gone way up to the point of being ridiculous.

My usual, yearly sewer line clean out rate  (never more than $180) doubled this time. They claimed it was because they raised their rates but also cleaned the line to my garage apartment and that was a second line.

They had always cleaned that line before because it's all on the same line and the rate was still under $180.

They did come down on the price after I called the office but it was still way over priced. Main Sewer line clean out is quoted at $250, the branch clean out to my garage apartment is quoted at $175.

The original quote given was
$593 for 90 min of work, sewer line and branch line clean-out and toilet pull & reset.

I will no longer be using Rick's Plumbing Services nor can I recommend them.

We had a unit that was working well but were informed that after the first of the year,  we would no longer be able to get the unit serviced due to Freon no longer being available for private units,  only commercial units.
Did some research,  found out that was true and decided to purchase a new unit - mid August.
BIG MISTAKE!  HUGE!!!
We were told that there was a No Frustration guarantee. We thought,  'no problem,  we've had service with this company for over 10 years. '

Within two weeks,  the unit started failing.  We had to call b/c the unit stopped cooling on a Friday night.  To their credit,  they came out that night.  

The first cold snap in October,  the unit would not heat.  They came out again.  It started heating but within 30 minutes of their leaving,  it shut down again.  Someone else had to come out the next evening.  Needless to say,  we're frustrated.  We had not had the unit 8 weeks yet and already,  three service calls.  We were told that the thermostat they installed wasn't that good for the heat pump.  They offered to replace it if they had to visit again. Oh,  and btw, before you find it,  we'll go ahead and schedule someone to remove the trash in your attic before you find it b/c we know you'll be mad again when you find it. Yes,  they left trash in our attic when they installed the new unit. That's the times someone had to come out three times in one week.

I brought up the no frustration guarantee.  I was informed that my frustrations did not rise to the proper level of no frustration b/c we had not been without the use if the unit for more than 24 hrs.
So,  I haven't had the unit 8 weeks and I've had to make 3 servings calls and your guys left trash in my attic,  but none if that meets the no frustration guarantee.  But we can offer two years of no payment if the monthly membership fee.  I asked for that in writing.

A few more mild weeks go by and we don't really have to use the unit for a few weeks.  Mid December,  the outside unit causes the breaker to flip thereby causing the fan in the inside unit to run all night - and it's blowing cold air.

So again,  we have a service call.  Oh,  and btw, we're we're charged two more monthly fees and I don't have that promise of no fees in writing.  Could you take care of that?  We'll contact accounting and send you your letter,  so sorry!

The thermostat is replaced as is the breaker in the breaker panel inside the house.

First week of January,  the unit is blowing cold air for over an hour. I have to go flip the new breaker,  that isn't popped,  to reset the unit and get some warm air so the fan will stop.
I still don't have my letter promising a two year period with no monthly membership fee.

I would rate this company a zero but one in the lowest they allow a person to go.

Company also does business as Comfort Experts and AC Genius.

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

Will never use them again.  They charge top dollar then don't stand behind their work or honor their warranties.

They sent two children with no equipment and no, experience, spent 5 mins and said, they didn't carry the tools I need on their truck they would have to come back, but it would another day because they had other appointments and the shop was too far away to get the tools and come back that day. I had raw sewage floating in my basement. This was the biggest fail I've ever witnessed.

Do not use, I would never recommend them to anyone!!!
We called McMahon on Dec 30th they were supposed to snake the sewer lines, we told them (when we called) they were going to need the big auger to bring it out. The appt. Was at 8, the guys didn't get out of the truck until after 8:10 (they charge hourly) they did not bring the correct size auger with them, spend 20-30 mins trying to get it unclogged with no luck. The auger they bring was only 100ft (with the small diameter cable) they snaked the line once with the whole line and nothing, go in for a second try and only go 75ft and quit.  Tried to tell me it's old pipes and that there is roots in it. When I told the worker it was PVC pipe less then 6 years old, he had the audacity to ask me how I knew. (Did I ask you how you know how to plumb?)  They said they would need to go get the bigger auger, which I was under the impression was going to be $135, it was only $10 and they failed to inform. They think the clog is more than 100ft, they said the bigger auger it's 120ft and stops working at 100ft, (the power of the auger was not as good) at this point they are claiming the bigger auger is not going to do any justice.  I'm already over 45 mins into my hour and I said okay we will just leave it alone until my husband gets home (they give me a quote on new sewer line ($5,000.00).... That I don't need) and proceeded to charge me $125.00 keep in mind the job was not completed and problem not solved. Later that day we saw another plumber working on the neighbors pipes, we stopped and talked to him. Bradley Earp unclogged the line with the big auger they should have brought to begin with (he said the one they used was never going to be big enough, they should have known to not even bring it) his auger was 85ft, and told me that If he couldn't get it unclogged he wouldn't charge me. He got the clog unclogged in less than 30 mins. Much better service there. A one man team and true professional.
McMahon will record what's going on without telling you, which is whatever because I was not lying about what I said but it's against the law to not at least tell you that your being recorded. When my husband called to speak with them, they said they would give us a refund because they were under the impression that the job was completed. Few hours later one of their managers stops by and says that they offered to go get the bigger auger (no clarification on price or that they wouldn't charge me another hour.) He said I'll go listen to the recording and see what was said and call you back (basically calling me a liar). They never called back to discuss the refund.... They ended up never giving me a refund, so I called a week later to see what was going on and he said he wasn't going to give me a refund because I sent them away. When I tried to explain the chain events to the (manager) he hung up on me and proceeded to ignore my calls. I 100% do not recommend this company. They sent 3 people for a 1 man job, and tried to drive up the price by bringing the wrong equipment and charging us for a new sewer line, that's completely unprofessional and dishonest. If you use this company good luck!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php