Best Plumbing Services in Fort Worth, TX

Rather than detail the 'good' and the 'bad' I will explain the 'GREAT' and the 'NOT GREAT' details of my service call today. My issue was that my sprinkler system control box was displaying an error message indicating a possible solenoid or wiring fault, and none of the zones were watering on schedule.
THE GREAT
The owner was very professional and knowledgeable on the phone, had quick availability and explained the hourly rate structure up front. My licensed plumber showed up on time, systematically located my valves, and replaced a defective solenoid. Overall, a very professional experience.
THE NOT SO GREAT
These guys are plumbers, not licensed irrigators, and they charge $30 more per hour than the typical irrigation company (called a few after they left to see if I was grossly overcharged). I was also hit with several interesting charges like a dispatch fee, a testing equipment fee, and a sanitation fee (got billed for the pair of disposable gloves he wore while he was here). Overall, I got charged twice as much as the irrigate would have.
If you have broken pipes, need whole valves or lines replaced or something else severe, I'd probably use a plumber. But in the future for this sort of thing, I definitely learned my lesson.

We were so grateful to Genzel Plumbing for finding a way to come out quickly to fix our outside faucet leak. We had put off getting this fixed but wIth the sudden cold, we were afraid of serious damage to our home's pipes. Although the problem was more serious than we realized, they worked with us on the price and the solution. We highly recommend them!

VERY HAPPY!!  Had a leak of course at night. Couldn't find anyone to come at night but Clete was able to get out the next day and fixed us all up. Very nice and friendly. Only did what he had to do and nothing more...and I mean that in a good way. Thank you soooo much!!!  Oh and wooo pig!!

Best plumbing service ever. If you are looking for a great experience - call john .  I love when I come across a service that reminds me of how things used to be. Honest, fast, detailed, pleasant to work with, get the job done and done correctly kind of company. Thanks Advanced Plumbing. They don't cut corners - they do what they say they will do - their pricing is reasonable and it was all done with a smile. You definitely get what you pay for from Advanced Plumbing and much much more. IF you want to be delighted and satisfied - call them!

We had a couple of leaking spouts, one bathtub and a basin.  We called Garcia Plumbing on late Thursday afternoon and spoke with Georgia.  The repair was started and completed on Friday.
  Our plumber, Domingo was professional, polite and friendly.  Domingo used appropriate social distancing and wore a mask during the repairs, as well as wiping his feet each time he entered our home.  He explained the parts needed and the difference in prices.  He had the parts with him, and did a good and fast job at fixing our problems.  The price was affordable and reasonable.
  We will call Garcia Plumbing again the next time we need repairs or other plumbing work done.

We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

The plumber was fine but we were outrageously overcharged for the work done.

Had a plumbing issue over the 4th,  Tanner was great, before coming out he gave me a few steps to try to fix myself.  The self fix didn't work, Tanner arrived quick, fixed my issue and even gave me a discount.   Looking for a great plumber. Call Above and Beyond.

We hired this company to find a leak at our home. They came out, said the leak was in the yard but didn't try to find out where. They said they'd charge $4500 to run a new water line but didn't attempt to find out where the leak was in the yard. We were paying them to find the leak and still had NO answer as to where it was. They charged $675 for this!!!!

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.

We had a unit that was working well but were informed that after the first of the year,  we would no longer be able to get the unit serviced due to Freon no longer being available for private units,  only commercial units.
Did some research,  found out that was true and decided to purchase a new unit - mid August.
BIG MISTAKE!  HUGE!!!
We were told that there was a No Frustration guarantee. We thought,  'no problem,  we've had service with this company for over 10 years. '

Within two weeks,  the unit started failing.  We had to call b/c the unit stopped cooling on a Friday night.  To their credit,  they came out that night.  

The first cold snap in October,  the unit would not heat.  They came out again.  It started heating but within 30 minutes of their leaving,  it shut down again.  Someone else had to come out the next evening.  Needless to say,  we're frustrated.  We had not had the unit 8 weeks yet and already,  three service calls.  We were told that the thermostat they installed wasn't that good for the heat pump.  They offered to replace it if they had to visit again. Oh,  and btw, before you find it,  we'll go ahead and schedule someone to remove the trash in your attic before you find it b/c we know you'll be mad again when you find it. Yes,  they left trash in our attic when they installed the new unit. That's the times someone had to come out three times in one week.

I brought up the no frustration guarantee.  I was informed that my frustrations did not rise to the proper level of no frustration b/c we had not been without the use if the unit for more than 24 hrs.
So,  I haven't had the unit 8 weeks and I've had to make 3 servings calls and your guys left trash in my attic,  but none if that meets the no frustration guarantee.  But we can offer two years of no payment if the monthly membership fee.  I asked for that in writing.

A few more mild weeks go by and we don't really have to use the unit for a few weeks.  Mid December,  the outside unit causes the breaker to flip thereby causing the fan in the inside unit to run all night - and it's blowing cold air.

So again,  we have a service call.  Oh,  and btw, we're we're charged two more monthly fees and I don't have that promise of no fees in writing.  Could you take care of that?  We'll contact accounting and send you your letter,  so sorry!

The thermostat is replaced as is the breaker in the breaker panel inside the house.

First week of January,  the unit is blowing cold air for over an hour. I have to go flip the new breaker,  that isn't popped,  to reset the unit and get some warm air so the fan will stop.
I still don't have my letter promising a two year period with no monthly membership fee.

I would rate this company a zero but one in the lowest they allow a person to go.

Company also does business as Comfort Experts and AC Genius.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

Sad to say this Company want to charge time and half starting at 4pm , when asked if could come back another said day told YES.  4 days later never heard from, called office and told when find out why and get back to me.  been 4 day still no word after 2 more calls where message left  no return call, called another  company   So Sad

very disappointed in this company no one responds or answers the phone! we had an appointment and no one ever got back to say they were coming same day and when we called our warrenty company we were informed that our appointment has been moved to a different day! we have had low water pressure in our entire house for a week and half and we called the day it started. Call someone else!!! I am a small business owner myself and would never ever treat a client this way!

We had a need to have a hose faucet replaced outside.  My boy stood on the hose and broke the pvc pipe.  I needed it changed out as an emergency last night.   I called about 10 plumbers, they were the only ones who called back.  But they called back in the morning.   It was very pricy.  Plumbers need an emergency line.   Pleased with their service.  Will use them again!