Best Plumbing Services in Fort Worth, TX

On Tuesday (10/30) morning, I noticed a significant leak from a broken water pipe.

I looked through Yelp for a plumber and found HEB plumbing. I gave her a call, (among a few other companies). Kathlyn was empathetic, but  unfortunately said her schedule was booked all day. She understood my urgency on needing my water back on and even gave me the number to a few other plumbers in the hopes someone could fix the issue same day(I appreciated her honesty!!)

My bad luck continues as none of the companies I called were available until Thursday! I gave Kathlyn a call back, and asked if she was available Wednesday, and luckily she was! She also said she would give me a call if she had any cancellations.

I roughed it without water on Tuesday (daily showers are overrated anyway).

Wednesday morning, Kathlyn calls and confirms our appt. The two gentlemen who came out were extremely professional and finished the work quickly and efficiently. They fixed the work in about an hour (Side note: several companies predicted the job would take 4-6 hrs, but I understand these things can be hard to estimate).

When it came time to pay, I opted to pay by check (They said they could accept a credit card, but would have to phone it in, so I payed by check to avoid the hassle). They even guaranteed their work for 3 months!

Bottom line is HEB Plumbing is honest, fair and respectful of your time. I whole heartedly would recommend.

Will be switching over to Genzel Plumbing for all my future needs.  Genzel Team arrived on time, were fast to diagnose my problem, and complete job. Trustworthy, reliable and a pleasure to work with.
Call Genzel Plumbing first!!

We just had our leaky hot water pipes fixed by Clete and Spencer and are very happy! They are kind and courteous and got the job done. Affordable, too!

I had several issues involving the master bathroom's plumping. Jon was extremely courteous and professional during the entire fix process. Advanced plumbing service has exceptional customer service and genuinely wants to fix any plumbing problem you may have. I would hire this company every single time.

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

The plumber was fine but we were outrageously overcharged for the work done.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

Get a quote first even if you have used Rick's for ages and ages.

I have used Rick's for the last 4, almost 5 years in spite of the fact they are typically priced a little higher than other plumbers in town. They have always done a solid job for me and are always available but their prices have gone way up to the point of being ridiculous.

My usual, yearly sewer line clean out rate  (never more than $180) doubled this time. They claimed it was because they raised their rates but also cleaned the line to my garage apartment and that was a second line.

They had always cleaned that line before because it's all on the same line and the rate was still under $180.

They did come down on the price after I called the office but it was still way over priced. Main Sewer line clean out is quoted at $250, the branch clean out to my garage apartment is quoted at $175.

The original quote given was
$593 for 90 min of work, sewer line and branch line clean-out and toilet pull & reset.

I will no longer be using Rick's Plumbing Services nor can I recommend them.

We have been trying to reach Mr. Hobson for several months and Jennifer in his office has conveniently iindicated he was not available and would call back.  A family member had their air conditioner go out in the heat of the summer (which was only 6 years old and still under warranty by Hobson) and they came out and put in a new compressor in the amount of over $8,000.  It absolutely should have been covered and the customer should be reimbursed.  I was very surprised that with this being a family owned business they would allow this to happen to another family and not even have the common courtesy to return a call.  I'm sure they wouldn't appreciate it happening to one of their family members.  There have been no less than 8 calls make to his office as well as a RRR letter sent to his office - so we know he is aware of the situation.  They need to make this right.  Unfortunately, I think that because it was a woman the technician was speaking with - that technician took total advantage of her lack of knowledge regarding an air conditioner, which how many people are well versed on air conditioners.  That money was put aside for her daughter who was starting college and they stole that from her in my opinion.  I truly hope someone in their company is monitoring these comments and asks for Mr. Hobson to return the call.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

facebook.com/robert.jord…

Our bathroom sinks are back to back and backing up into each other. We paid for American Home Shield warranty.  i have several issues with both companies.  1.  I paid the $100 service call for plumbing on December 12, 2022. 2. On January 9, 2023, Next Level Plumbing marks our service request as completed. We had never even heard from them at that point. 3.  After hours on the phone, we got Next Level to send out a plumber on Saturday, January 14, 2023 between 8 and noon.  Note this is more than a month after we paid. 4.  The plumber did not make that time frame. 5. The plumber could not get the snake down the drain.  6. The drain pipe became disconnected on the back sink. So now we have no bathroom sinks availability.  7. The black gunk is all over the sink, the stool, the shower floor and the bathroom floor.  8. The plumber left before telling my husband that both sinks were not working.  9.  I went back to American Home Shield and the service request was marked as completed.  
It has been more that 24 hours without any bathroom sinks ... yes we have been using the showers and kitchen sink to wash our hand and faces.  We just had a texted that Next Level will be getting back with us.  I will update this tomorrow.

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.

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