Best Plumbing Services in Fort Worth, TX

Brad came out today and was awesome. He was very friendly and knowledgeable. He was able to quickly access our issue and had it fixed within minutes. He is definitely someone you can trust and we would love to have him back again for future plumbing repairs.

Thought I had hired this company but apparently not? Called in, said I wanted the water heater replaced, gave them the size / type, confirmed I wanted the one they purchase, given an estimate, scheduled a time, etc. Guys show up. No call to let me know they're coming but ok. Not a big deal. The guys have no clue why they're at my house. Tell me if I wanted the water heater replaced, I should have had an earlier appointment. How would I know that? I said I'd call someone else because they knew nothing about what I had called in for. He was going to write me an estimate. Uh? I asked when I called! Just no. Finding someone else.

These guys totally ripped me off. They told my wife I had a leak under my slab and it would be about 5100 to fix but they discounted it to 4100. They charged 250 for a pressure check. I was able to contact the plumbing company that installed the plumbing system in my home and the leak just turned out to be running toilets which was an easy fix. They only charged 125 for the same pressure check. The company also mentioned that no pipes are in my foundation or under my home all the plumbing is ran through the ceiling and in the walls. So what was this company talking about. True plumbing are a bunch of overcharging con artist. I'll never use them again.

Update!! I was contacted by true plumbing and we had a conversation about getting the issue taken care of. I appreciate him reaching out to me and the concern about their visit to my home. After talking with true plumbing I see why the reviews are so high I have a lot of respect for this company and how they handled my situation. Thank you True plumbing for working with me.

On time and installed our toilet fast and at a low.  Tyler was very professional and explained everything.

We have used Legacy Plumbing in the past, and had a great experience with them. So when we needed to replace multiple toilets in our home, we gave them a call again. The dispatcher was courteous, talked us through our options, and gave us a rough estimate. That was the only positive experience this time around.

The plumber they sent came out to replace the toilets, and explained that our cost was fixed, except for the flange, which he wouldn't be able to see until he got the toilets out. He explained they would either be repaired or replaced if there were any issues. Fast forward a few hours and he explains that one of the toilets will need a new flange. And quotes us $300 extra ($296 exact) for the flange. We are surprised by how expensive this is and do our research. It turns out, that a flange is basically an $8 part.
So I asked him for a breakdown of the costs. And he says to me, there is no exact breakdown really to show on paper... So I ask him, if it really basically is a $10 part, to which he concurs it is. I ask why the charge is an extra $296, and he claims it as labor. Which doesn't make sense. He is already in our home, and we are already paying about $1500 for the installation of the new toilets, why is is charging us $300 extra for labor? Confused, I asked him. He just replies that it is labor. Even though he is already here being paid to remove said existing toilet. Also, he does not say this very professionally, but is rude and curt about the explanation. I explain again, that to charge us extra $300 labor on top of the labor we are already paying for an $8 part and 15 min of additional work is not making sense. He just kinda shrugs and blows it off as policy. We did not expect him to do this extra work for free. We expected a reasonable charge. But for what is was, $300 was excessive. It was so disappointing. It is highway robbery at best, and not the best practices of local competitors in the area, as I have called and asked these companies, if while a technician is out replacing newtoilets would they charge $300 extra for a flange.
One company's rep actually laughed at the absurdity. This is not something that is standard to other businesses. You already have our business, you are already here being paid a large amount of money to fix something; to flippantly add an extra $300 to screw down an $8 part is lousy. Shame on you, Legacy Plumbing. I will for sure be telling our friends and neighbors about this incident. We will not be calling Legacy Plumbing ever again.

Do not use this company. They are gouging prices. I found a plumber who would just repair my water heater.

They tried to charge $3000 dollars and came with a water heater thinking I would finance it. Absolutely not!

Do Not Hire!! I hired LSP for two large (multi $k) jobs, the latest one in 2021. LSP was to fix a sewage line leak and they CUT A HOLE THROUGH OUR SLAB IN THE WRONG LOCATION.  Not once did the owner, Larry, or any of his employees apologize or even acknowledge the fact that they made a mistake (or reassure us the mistake would be corrected).  In fact, when Larry came to the house on day 3 (was supposed to be a 1 day job), his comment was that we slipped through the cracks when the job was scheduled, that the job should have cost several hundreds of $ more due to the change in PVC cost since our quote (PVC cost has nothing to do with the fact that your guys cut a hole in the WRONG SPOT). The issues with this company stem from the top, from an arrogant, belittling, unapologetic owner.  The first job was also a total nightmare - we thought it was an isolated incident due to an employee who no longer works there. Clearly I was wrong and foolish to use LSP a second time.  LSP fixed the issues they caused on both jobs but both experiences were total nightmares due to the jobs taking 2-4x the amount of days quoted, major mistakes both times, and the rude attitude of the owner.

I will definitely recommend black tie plumbing , I had written a not so review earlier due to miscommunication but Larissa the office manager took the time to call me and straighten everything up. The technician was pleasant and got the problem fixed in no time, very professional and friendly. I will use black tie plumbing going forward because a good reliable plumbing company like black tie is had to find.

I can't believe I had anyone else come fix my pluming before. I needed a hot water heater and Jill came out and was able to have the whole project complete in a few hours. Everything was clean very easy to deal with. Wil defiantly call again for any issue!!!

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Bryson came in and told me what he thought the problem was, what other potential problems he might find, and what it should cost. He came in, took care of it fast, and everything is great. Definitely going with Bow Tie next time.

Such a nice business, our mother needed a plumber and when I called Kenny's they were booked but gave me the number of a guy who could come the same day! I recommend highly !

Awesome communication and great crew. I think the repair was priced fairly . I will use them again!

Great service on time and on their estimate
This will be my go to plumber for the services they performed.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Fantabulous experience! Jeff came out to adjust the gas connection on our stove so we could move it closer against the wall. He communicated well by confirming, calling back promptly (even after hours!), and did our shower drain all at the same time.(I believe he called the drain a great science project! hahaha)  He told us the cost for the drain and didn't bother to ask for that portion of the fee. just had to pay for the gas connection. When he checked if the gas was working again, everything worked. We later discovered that the fireplace starter pilot went out. He is coming back Monday to light it himself. He said he didn't feel comfortable with us doing it! This guy is great. We plan on using him for just about everything!

I'm a landlord with multiple properties and occasionally need help with plumbing issues.  I've used this Roto-Rooter location twice for drain blockages.  They are polite, efficient on the phone, dispatch quickly, professional (according to my tenants), address the issue quickly, and are fairly priced.  As a guy that deals with a lot of subcontractors, this place stands out as top of the class. Thank you for all you do.

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