Best Plumbing Services in Fort Worth, TX

These guys were so accessible by phone and came as soon as they could squeeze us in. They even stayed really late to get the job done. These guys are honest and respectable- you can't ask for anymore! Will use them in the future too if needed.

They were easy to work with and showed up on time both to get an estimate and complete the work. Jason even wore a mask when he came to give the estimate, which I appreciated. However when the guys left after completing the work they left our brand new tile floor all scuffed up and dirty (my wife and I had just put the tile in ourselves this weekend, so it was frustrating to see that happen to our hard work). I made the mistake of not going into the bathroom to check it out before they left or else I would have asked them to clean it up, but we had to spend 20-30 minutes on our hands and knees scrubbing the floor to get the scuffs off. I have struggled to decide what kind of rating to leave; there were things I liked about this business but at the same time was left disappointed when they left.

12 Years ago I called them, used them a half dozen times since. No nonsense business approach. Sheila calls me by my first name. Friendly company to do business with. And everything they fixed is still fixed.

I began using them starting back in 2010. I had both a kitchen sink and my washing machine drain back up. I had two other companies come out, and both wanted me to spend over $300 to scope the drains, stating that I most likely had a foundation shift. Wanting a 3rd opinion, I called direct source. David, the owner, came out with his guys, listened to me, and then said I want to try something first before running a scope and costing you more money.
He then proceeded to get out the normal drain snake, and then swapped out the tip with a wicked looking claw! He ran that in thru the outside access, and had my drains running perfectly. Only charged me $150 total, when he could've charged me double at least.

I've been using them for all my plumbing needs since then. I'd highly recommend them.

Mike and Mitchell did a fantastic job changing out our tank water heater to a tankless system. They were able to reroute the plumbing and gas and place the tankless system in our attic freeing up more closet space too.

These guys were fantastic! We had an issue with water temperature in just one faucet in the house. They scheduled us quickly, showed up on time, and were super friendly. They got us taken care of promptly, couldn't recommend them enough!

We called the Stenson plumbing company concerning a oven gas leak. They told us an estimate of free services would tell us what we needed to do. The technician arrived looked at the situation and said that we needed to call the appliance company and then proceeded to bill us $144. We still have to get the oven fixed but are free estimate which took less than 15 minutes of their time. What tell us a free estimate? This is bait and switch.

Black Tie Plumbing really came through for us today!!! We called and in 30 minutes they send a plumber over to fix our bathroom faucet he was in and out in 30 minutes as well..Plumber was really nice and explained the situation and what he did to fix it thoroughly. Definitely my go-to plumbing company from now on I highly recommend them!!!! Thanks Black Tie Plumbing!!!

I recently had a tub and toilet replaced and was very impressed with the quality of work and excellent service.

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Travis and his team did an amazing job with our complex custom plumbing project for outdoor gas lines for gas torches we were installing.  

I wish we found them earlier in the planning phase, but once we had a chance to review the project together, the attention to detail was clear and I could see they had quite a bit of experience behind them.

The project went perfectly, and I couldn't be happier with the work they did - from figuring out how best to route the gas line to working around the landscaping that was part of the project.

Will definitely be working only with them in the future for plumbing projects; they know what they're doing and communicate it well!

Had a leak when connecting service to a home in Prescott during the week after a snowstorm. Two other plumbers I called were busy. I called Kenny; he answered the phone, said he was on a call, gave me Janice's phone number. She was helpful and friendly; she sent me a status update of when Matthew would be onsite. Matthew was onsite as promised the next morning, fixed the leak; they sent me an update by email. Great service!

The plumber appeared as promised.  Price was high at 145 dollars for just showing up and looking at the issue and 195 dollars for clearing a clearing a kitchen sink with an electric snake.  Total price was 344 dollars.  Do note that it was labor day.  Also, the plumber would not do any work unless I gave my credit card number.  This I found a bit strange, as other plumbers never required this.

I had a leak today with a pipe under my sink and called Benton plumbing and they sent someone out, he diagnosed the problem, went and got a part and fixed the problem and the cost wasn't bad considering the water leak. I will keep their number and won't use anyone else. They are prompt and professional. Very responsible with their customer service.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Jeff was super nice, very detailed and very reasonably priced. He came out quickly for a quote and was able to come back the next day to fix the problem ! We will definitely be keeping his number in our phones for future needs! Thanks Jeff!

Pathetic service! I highly unrecommend them, at least this location that is! I originally called to have them locate the clean out and clean it out. They then came the day of and I was told by a guy named Jordan that they would be able I help me find the leak but needed to find a functioning camera that they didn't have that day. I was told that they would come out the next morning. The next morning, their office staff told me they wouldn't be able to send anyone out until later, since their guy made a mistake in scheduling it for the morning, they told me that the guy that had it scheduled had that day off or was on vacation, so I had to wait until 4pm for them to come out. Another one of their guys came and worked for 2 hours, afterwards he said after using their camera and cleaning everything out, there wasn't anything wrong, except that the house had no clean out. They were originally supposed to provide me a service contract prior to starting and couldn't even provide that, they only asked me over the phone  if they could start and this was the only thing they could to get started at the time. Afterwards, the next day, I was called that they wanted to collect payment, and they hadn't even sent me an invoice, they just wanted me to pay without any invoice(here I'm thinking it's an established company). They were then charging me pretty much double of what I was originally told over the phone. When I questioned them, they were very rude and pretended as if they didn't know what I was talking about, once I chewed them out to do their own due diligence on what I was talking about, they then went and fixed their financial discrepancies and sent me an invoice(of which I had to request, otherwise they wouldn't of sent me anything).
Never again will I use this Rotor Rooter!

Horrible horrible service as well as customer service!

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