Best Plumbing Services in Fort Worth, TX

They were easy to schedule, and gave me a heads up 20 minutes before arriving so I could meet them there.  The lead plumber kept me advised what he was doing each step of the way, and gave me an upfront quote.  The cause of the problem wasn't what I thought it was; it was a clog in the sewer lines underneath the house caused by a flushed wet wipe.   Since I told him that this address had frequent plumbing issues believed to be caused by tree roots, he ran a sewer camera down my sewer lines through the front yard line as well to determine if that was an additional issue that I might want to purchase hydrojet drain cleaning service for, in order to prevent another problem in the near future.  It was determined not to be a current issue, but he identified that the interior of my iron pipes were corroded, which is good to know.  He didn't charge me for the sewer camera, and the price for clearing the clog was reasonable.  They cleaned up after their work and left everything as they found it, minus the clog.

The only weird thing is that they emailed me an invoice, that had language at the bottom of it suggesting I had signed some agreement which I don't recall ever seeing.  I never signed anything.

They came and flushed our tankless water heater.  The price was reasonable and they offered a 10% first time customer discount.  
They demonstrated how to do the flush so my father in law and I could do it ourselves next time.
Our service people were Skylar and Daniel and they were very polite and professional.  I didn't think twice about giving them a 20% tip.

3/18/2021

True Plumbing just completed a repair to our main sewer line.  To do this, they had to dig out an area 5-6 feet down to access the area affected.  They completed the repair, filled in the hole, and cleaned the entire area before leaving.  They did the job quickly and efficiently, and we couldn't be more pleased.  In addition, they offered a very highly competitive bid.  

We would strongly recommend them!

Had a toilet and shower backed up...called around 8am and had someone here by 1030...Tyler was very professional and efficient! Will definitely use them again if I have problems.

Came to my house to fix a broken pipe and some other random plumbing work. They showed up right on time and fixed everything perfectly. Had all the parts needed right in his truck. The plumber was very friendly and nice to work with. Their prices are on the higher end but I'd use them again

We called on Monday for an appointment for them to come out and unclog drain in our bathroom. They asked which day and time would be good and we said Thursday morning. They gave us a window of 11am to 1pm. Never a call to us during this time. Called them two times and said they were on an emergency and we were next in line. And she was just going to call me. Yeah right. Never heard from them again. Called again at 4:30 and said they were still on emergency and had never tried to call us. Terrible customer service. And what do they have, one plumber? We got there name from Home Advisors. Never again. I only had one day off this week and wasted it for nothing. Still can't use bathroom.

Noticed our  hot water Heater was leaking on Sunday night.  I had previously used Ztinaon plumbing so I text Carissa at 11 PM the office manager and Larry wife.  Sent over some pictures and she replied immediately.  She asked if Larry could stop by in the mor ing on a holiday.  Larry was very prompt and gave me a very fair price and the did the job same day.  

Thank you Larry and Carissa, not only great plumbers , but more importantly th best customer service around.

While I have not used many plumbers, I would hope that they could all be as good as the people from Black Tie Plumbing. Jeremy was on time, made sure to call ahead, answered all my questions, and worked with me and their distributor to get a water heater that met my needs. I highly recommend their service and will definitely look to use them for future plumbing jobs.

This is a long delayed review, but we've used O'Bryan twice now for very different issues and both times we were really pleased with the service.  For one, they are genuine and honest.  I put a lot of credence in that because for home repair work, you are often at the mercy of the expert.  Second, they do good work, which is important for the obvious reasons.

First time we had them come, we had a sudden and major issue with tree roots in the plumbing pipes.  The break was under the house's foundation, so they needed to tunnel under to get to it.  To make matters worse, turned out our house sits on large amounts of solid rock, which meant they had to literally jackhammer the tunnel pretty far under.  I found the whole process pretty terrifying, but also impressive.  They fixed the pipe, installed new toilets and repairs some drains in the tubs.  All done quickly and with care.  Without getting into the details of it, the ordeal leading up to needing the repair was incredibly stressful, and O'Bryan's team seemed to genuinely want to help.

Second time was about a year later - suddenly weren't getting any hot water.  Turned out the heater was leaking into itself and needed to be replaced (which at 15 years seemed about right).  They were able to come the next day and install the new one.  Very easy and fairly priced.

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

My water heater was extremely old and I knew I needed to replace it before it became an issue. I messaged Bow Tie to come out for a quote and Travis was extremely responsive and planned to come out the very next day. I did some research on the cost of a water heater install so I knew what to expect. Bow Tie was able to come out sooner than expected and provided great info about cost and install specifics. The quote was extremely reasonable and they were able to install that same day. The entire process took an hour or so from the time they arrived for the quote to the time they left after install. I highly recommend and will do business with them again!

In my experience with less than stellar and reliable trades in Sedona, Kenny and his son Matt have restored my faith that there are still good, honest, reliable, hardworking folks that can get the job done right at a fair price.

They rerouted some unnecessary 90 degree turns on kitchen drain line to free up clog and also snaked and plunged the line.  First visit for emergency drain clean and diagnostic was only $75.  Work to reroute plumbing, drain clearing, install new sprayer nozzle $315.  Very prompt and on-time.  Also investigated a small booster system to get our pressure to where it should be.

Now if they only did electrical,, handyman, carpet cleaning, etc.!!!

Our hot water heater sprung a leak and had to be replaced.  I Augerpros went out of their way to make sure everything was installed correctly and all of the surroundings in my garage were protected during the installation. I would definitely call them again for any future plumbing needs.

Great service on time and on their estimate
This will be my go to plumber for the services they performed.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

By far the most professional and honest plumber that I have dealt with here in my 15 years of living in Las Vegas. Jeff showed up on time, told me what needed to be done and fixed all three of my issues. In terms of pricing, Jeff was very fair and upfront with his quote and was very affordable. Never again will I waste my time with other plumbing companies who charge an arm and a leg and more often than not act more like salespeople trying to charge me for stuff I don't need than an actually honest plumber!

Pathetic service! I highly unrecommend them, at least this location that is! I originally called to have them locate the clean out and clean it out. They then came the day of and I was told by a guy named Jordan that they would be able I help me find the leak but needed to find a functioning camera that they didn't have that day. I was told that they would come out the next morning. The next morning, their office staff told me they wouldn't be able to send anyone out until later, since their guy made a mistake in scheduling it for the morning, they told me that the guy that had it scheduled had that day off or was on vacation, so I had to wait until 4pm for them to come out. Another one of their guys came and worked for 2 hours, afterwards he said after using their camera and cleaning everything out, there wasn't anything wrong, except that the house had no clean out. They were originally supposed to provide me a service contract prior to starting and couldn't even provide that, they only asked me over the phone  if they could start and this was the only thing they could to get started at the time. Afterwards, the next day, I was called that they wanted to collect payment, and they hadn't even sent me an invoice, they just wanted me to pay without any invoice(here I'm thinking it's an established company). They were then charging me pretty much double of what I was originally told over the phone. When I questioned them, they were very rude and pretended as if they didn't know what I was talking about, once I chewed them out to do their own due diligence on what I was talking about, they then went and fixed their financial discrepancies and sent me an invoice(of which I had to request, otherwise they wouldn't of sent me anything).
Never again will I use this Rotor Rooter!

Horrible horrible service as well as customer service!

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