Best Businesses in Fort Worth, TX

I struggled with the star rating and choose a 3 only because I wanted the owner to notice this review, call me back, and see if he could consider lowering the price of the work his skilled technicians completed today. For the record, I have already paid in full.

This company deserves a 6 on a 5-point scale for the quality of the work, the responsiveness, the integrity, and the skill of its technicians. But they only get a 1 for their pricing. One master plumber and a solid technical plumber worked on our issue for exactly 4 hours and we were given a bill for $2,300! This works out to $287.50 per hour per employee.

Our problem was that we had a slab leak and our master bedroom floor was getting hot. The issue was local and even during the free diagnostic visit, the master plumber, a skilled magician called Damien Raines, identified the problem and proposed a solution to re-route hot water through a separate pipe and bypass the leaking pipe. I only have the highest words of respect and appreciation for every aspect of my engagement with Damien.

His quote was $1,800 - $2,400 and I immediately gasped, because the quote didn't include other repair caused by their work, such as if they cut sheet rock out to insert their pipe. We had to get these done on our own. Damien assured me that if the work was straightforward, he wouldn't charge me towards the higher end of the quote. He estimated about six hours for the job.

He and his assistant started work at 3:40 PM the next day and were done by 7:40 pm. The problem was not complex in the sense that the leak was only in one pipe. The pipe run was straight, from the water heater to the problem area. They found the leak in about an hour.

To reroute a new pipe, I admit that the work done was more involved as they had to cut nearly 10 square holes in the ceiling and drill holes through the joists to run their backup PEX pipe. But it took them only about 2 1/2 hours to do this part of the job, with about 30 minutes to clean up and finish the paper work.

The work and the professionalism of the two plumbers were outstanding. The office secretary was prompt. Their system of sending email and SMS updates is excellent.

But when someone estimates work that takes about six hours and completes it within four hours, and still charges us at the highest end of the quote citing complexity of the task - I don't know what to make of it.

The way I look at it is that if I am paying hundreds of dollars an hour, easy pieces and complex pieces are all rolled in to the rate. Besides, there was not much material cost either. PEX pipe costs about $100 for 300 feet; they must have used about $15 worth of pipe. This job was all labor.

I would have been glad to pay $1,800 for the work, but Damien said the price was $2,400. I asked for a discount and Damien agreed to lower it by $100. I honored our commitment and paid $2,300.

So, why am I writing a 3-star review? It's because plumbing issues are nearly always an emergency. If the slab leak is not fixed in time, it could cost tens of thousands of dollars in foundation repair costs, not to mention the headaches. Home owners seek comfort in knowing that a skilled technician can fix the problem. Talking to Damien yesterday made me feel assured that the problem would soon go away.

And to their credit, it did. But their work, skilled though it was, didn't merit paying out $287.50 per hour per technician. Because, according to Home Guide, the average plumber rates are as follows:

The cost of a plumber ranges from $500 to $800 for large repairs, and $125 to $350 for small jobs like repairing toilets, sinks, faucets, or bathtubs. Most plumbers charge between $45 and $150 per hour, and some have a minimum service call out fee or a flat rate of $75 to $250 on average.

homeguide.com/costs/plum…

These guys are great. Fair prices, quick service, and everyone I've dealt with at the company has been incredibly professional, friendly and honest. I had an emergency leak on a Saturday evening and they were able to get to me within an hour, stop the leak and were back to finish the permanent fix within a few days at a price far below what I expected given the amount of work needed. I have an old house with old pipes, so when things go wrong the fixes can get expensive fast, but their quotes are always fair, they never try to upsell me, and they always thoroughly explain all of our options. I'm so glad I found this company, and I highly recommend them.

After telling me he MAY have to cut a hole in the OUTSIDE wall of the house I went to Lowe's to get some hardware for some other jobs. I come back and this guy had cut two 1ft x 6 holes in the outside wall of my house without ok'ing it with me and with no plan to fix them and No recommendation as to who could ... he was also expensive and failed to provide an itemized invoice
I will definitely not be using them again.
This is the first time I've EVER left a negative review for any service, but I felt compelled to do so.

On time and installed our toilet fast and at a low.  Tyler was very professional and explained everything.

The lady on the phone was willing to give a price quote and even double-checked when i told her it was a 1 piece. She gave me a proce range depending on difficulty. The service charge to come out and confirm she said was $50. I appreciate her transparency and willingness to quote over the phone unlike many other plumbers.

I had Tioga out to my house a few months back to do some plumbing.  They we're great!

I needed some electrical work done.  They were supposed to come on Thursday to give me a bid.  The tech got caught up in a job that took longer than expected so I got pushed to Friday.  Friday morning came and went.  I called and was told that due to on demand scheduling they would be out to see me later in the afternoon.  

So at almost 2 pm on Friday afternoon, I got the call that the tech was on his way.  I voiced my frustration to the lady but she gave my the company line that this was on-demand scheduling and I was free to go about my day and they would gladly give me a 30-minute advanced notice.

I obviously don't understand how on-demand scheduling works but I am ok with that.  From my perspective,  as a customer that was supposed to be helped on Thursday, I should have been helped first thing Friday morning.

Phenomenal. Larry and his guys saved my house from an ex-contractor's disaster workmanship. They came out to do the assessment the same day I called them and began work the next morning. They arrived on time, stayed late and stuck to the quote despite the extra 2 days of work that was unexpected. Larry and crew were hardworking, respectful and pleasant to be around. If I ever have any more issues (fingers crossed I don't), I will be calling them.

Kevin from Black Tie Plumbing did a great job fixing our toilet issues.  He troubleshooted several different problems with our old toilets and now we have turbo-flushing toilets instead of slow stinky ones!  I can take the plunger out of the bathroom!  We're happy!  Now I can invite friends over without saying,  you can come over as long as you promise not to poop.

Jeromey came by to fix a leak. He was super professional and knowledgeable, and honest about what needed to be done. I would highly recommend them, and would use them again.

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

We got kitchen drain stoppage, found out by the team that it was because of the grease build-up. Bryson and his coworker came out as soon as possible and got it fixed at a reasonable cost. He doesn't hesitate to share what they did to resolve and tips on keeping it trouble free. This business is also one of the plumbing businesses without service trip charge add-on like a few plumbing places I contacted, just the charge for what they do.

Kenny and Janice are a great team.  As the son and brother of a plumbers I know good work.  Kenny does quality work for a fair price.  I give them the highest recommendation.  Great work, easy to deal with, and fair prices.  What more could yo want?

The valve behind my refrigerator was pushed and as a new home owner I had no idea how to turn it off. Stressed & panicked I called Augerpros first thing at 8AM, they had their team to my house by 9. Quick, easy to work with, knowledgeable & explained everything. Luckily I didn't have to get any work done but I will definitely be calling them next time!

Every time I need a job I call Benton plumbing. They always do a great job. It's done right the first time and for a fair price.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

My go to plumber!  I had our water heater fail on a Friday night.  I called several other plumbing businesses who were not able to respond.  I called and left a message for Jeff, who called back within 3 minutes.  He sent Robert to our home that night to ensure that there were no safety issues with a leaking water heater.  Robert came back the next day and installed a new one.  I have subsequently used them to service my water heater at my rental property.  Robert was present, as promised.  Don't call any other plumber!

Steve H. showed up and got our problem diagnosed and fixed quickly. He was very pleasant and personable. The job was out side in freezing weather and not once did he complain about the elements. Thank you Steve for a job well done, stay safe out there.

I used the email service on a Friday night to set up an appointment Saturday morning. Easy to set up and received a call in the am with a time to expect the plumber.

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