Best Businesses in Fort Worth, TX
Rather than detail the 'good' and the 'bad' I will explain the 'GREAT' and the 'NOT GREAT' details of my service call today. My issue was that my sprinkler system control box was displaying an error message indicating a possible solenoid or wiring fault, and none of the zones were watering on schedule.
THE GREAT
The owner was very professional and knowledgeable on the phone, had quick availability and explained the hourly rate structure up front. My licensed plumber showed up on time, systematically located my valves, and replaced a defective solenoid. Overall, a very professional experience.
THE NOT SO GREAT
These guys are plumbers, not licensed irrigators, and they charge $30 more per hour than the typical irrigation company (called a few after they left to see if I was grossly overcharged). I was also hit with several interesting charges like a dispatch fee, a testing equipment fee, and a sanitation fee (got billed for the pair of disposable gloves he wore while he was here). Overall, I got charged twice as much as the irrigate would have.
If you have broken pipes, need whole valves or lines replaced or something else severe, I'd probably use a plumber. But in the future for this sort of thing, I definitely learned my lesson.
THE GREAT
The owner was very professional and knowledgeable on the phone, had quick availability and explained the hourly rate structure up front. My licensed plumber showed up on time, systematically located my valves, and replaced a defective solenoid. Overall, a very professional experience.
THE NOT SO GREAT
These guys are plumbers, not licensed irrigators, and they charge $30 more per hour than the typical irrigation company (called a few after they left to see if I was grossly overcharged). I was also hit with several interesting charges like a dispatch fee, a testing equipment fee, and a sanitation fee (got billed for the pair of disposable gloves he wore while he was here). Overall, I got charged twice as much as the irrigate would have.
If you have broken pipes, need whole valves or lines replaced or something else severe, I'd probably use a plumber. But in the future for this sort of thing, I definitely learned my lesson.
Fort Worth, TX
We recently used Genzel Plumbing to fix a leaky outdoor faucet. They did the job efficiently and thoroughly. I was pleased with the price as well. We love supporting local family businesses that have a high standard of excellence and customer service.
Fort Worth, TX
Clete is the best! Reliable, professional and goes above and beyond. We have had multiple plumbing issues fixed. I highly recommend cRc Plumbing!
Fort Worth, TX
We've used John at Advanced Plumbing Services twice now and we'd gladly call him again. He's always honest and takes the time to show you the issue and what needs to be done to fix it correctly. He's here when he says he will be and takes great pride in his work. Water leaks can be such a stressful issue, but John was careful about his approach to finding the problem and fixing it with as little damage to the walls as possible. I highly recommend!!!
Denton, TX 76202
We have had an outdoor leaky faucet for quite some time and it was getting worse so we called a local plumber, Garcia Plumbing. Georgia was very friendly on the phone and after I told her what was wrong she knew exactly what needed to be fixed and gave me a price quote. Eddie came out the next day and did a great job fixing the problem and the cost was less that estimated. We will definitely use Garcia Plumbing in the future and tell others about them also.
104 E Decatur St, Ennis, TX 75119
We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!
Fort Worth, TX
The team at Horizon are professional, knowledgeable, responsive, and extremely good at what they do. I would highly recommend using Horizon for any plumbing needs.
2706 W Pioneer Pkwy, Arlington, TX 76013
Had Lonnie out today. Our 4 year old Glacier Bay toilet wouldn't stop running and the push button flush valves needed replacing plus who knows what else. This is an honest plumbing service which we have been delighted with for a couple of years now. When you call ask for Lonnie or Keith to handle the work. On time, very friendly, knowledgeable, fair and no Up Selling. Exceptional.
3333 Suffolk Dr Ste 201, Fort Worth, TX 76133
Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!
Fort Worth, TX 76244
We hired this company to find a leak at our home. They came out, said the leak was in the yard but didn't try to find out where. They said they'd charge $4500 to run a new water line but didn't attempt to find out where the leak was in the yard. We were paying them to find the leak and still had NO answer as to where it was. They charged $675 for this!!!!
Allen, TX 75013
Nick came and he is excellent to work with. He fixed the problem in 10 minutes. He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.
My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service. But Nick informed me the minimum charge was $200. They should have told me on the front end the minimum charge was $200.
Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top. That's why I knocked them from 5-star to 4-star.
My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service. But Nick informed me the minimum charge was $200. They should have told me on the front end the minimum charge was $200.
Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top. That's why I knocked them from 5-star to 4-star.
7716 Marble Canyon Dr, Fort Worth, TX 76137
I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.
2133 S Main St, Cleburne, TX 76033
We are running away from Hobson Air/Comfort Experts... Called them last week to let them know my unit quit working so they say that'll be $69 when I say doesn't it have a tuneup on it she says yes it does, tech comes out says capacitor is our charges us 300 for $65 part. Tech then says that's not all seems you have other issues an he can fix it for $900 + an no he couldn't guarantee that it wouldn't go out in a couple of months that it would be a bandaid fix an we could look at replacing this unit @ $6000+. Husband said no do not pay them the $900, we will get another opinion . Still don't have ac after one week an we are both seeing red after all the money (29 a month for 2 yrs) we've paid them only to go thru bs when temps are in the 90s. We are done!
501 E Oak St, Weatherford, TX 76086
I found a puddle of water in my front yard where the underground line had broken. I called and they were able to come out that same day and replace the broken section of pipe. I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do. The person who came out was polite and professional. Plus, he put the dirt back where it was and cleaned up after himself. I will definitely call this same company again if I need additional plumbing services.
4020 W Vickery Blvd, Fort Worth, TX 76107
Will never use them again. They charge top dollar then don't stand behind their work or honor their warranties.
Fort Worth, TX
very disappointed in this company no one responds or answers the phone! we had an appointment and no one ever got back to say they were coming same day and when we called our warrenty company we were informed that our appointment has been moved to a different day! we have had low water pressure in our entire house for a week and half and we called the day it started. Call someone else!!! I am a small business owner myself and would never ever treat a client this way!
Fort Worth, TX
Do not use, I would never recommend them to anyone!!!
We called McMahon on Dec 30th they were supposed to snake the sewer lines, we told them (when we called) they were going to need the big auger to bring it out. The appt. Was at 8, the guys didn't get out of the truck until after 8:10 (they charge hourly) they did not bring the correct size auger with them, spend 20-30 mins trying to get it unclogged with no luck. The auger they bring was only 100ft (with the small diameter cable) they snaked the line once with the whole line and nothing, go in for a second try and only go 75ft and quit. Tried to tell me it's old pipes and that there is roots in it. When I told the worker it was PVC pipe less then 6 years old, he had the audacity to ask me how I knew. (Did I ask you how you know how to plumb?) They said they would need to go get the bigger auger, which I was under the impression was going to be $135, it was only $10 and they failed to inform. They think the clog is more than 100ft, they said the bigger auger it's 120ft and stops working at 100ft, (the power of the auger was not as good) at this point they are claiming the bigger auger is not going to do any justice. I'm already over 45 mins into my hour and I said okay we will just leave it alone until my husband gets home (they give me a quote on new sewer line ($5,000.00).... That I don't need) and proceeded to charge me $125.00 keep in mind the job was not completed and problem not solved. Later that day we saw another plumber working on the neighbors pipes, we stopped and talked to him. Bradley Earp unclogged the line with the big auger they should have brought to begin with (he said the one they used was never going to be big enough, they should have known to not even bring it) his auger was 85ft, and told me that If he couldn't get it unclogged he wouldn't charge me. He got the clog unclogged in less than 30 mins. Much better service there. A one man team and true professional.
McMahon will record what's going on without telling you, which is whatever because I was not lying about what I said but it's against the law to not at least tell you that your being recorded. When my husband called to speak with them, they said they would give us a refund because they were under the impression that the job was completed. Few hours later one of their managers stops by and says that they offered to go get the bigger auger (no clarification on price or that they wouldn't charge me another hour.) He said I'll go listen to the recording and see what was said and call you back (basically calling me a liar). They never called back to discuss the refund.... They ended up never giving me a refund, so I called a week later to see what was going on and he said he wasn't going to give me a refund because I sent them away. When I tried to explain the chain events to the (manager) he hung up on me and proceeded to ignore my calls. I 100% do not recommend this company. They sent 3 people for a 1 man job, and tried to drive up the price by bringing the wrong equipment and charging us for a new sewer line, that's completely unprofessional and dishonest. If you use this company good luck!
We called McMahon on Dec 30th they were supposed to snake the sewer lines, we told them (when we called) they were going to need the big auger to bring it out. The appt. Was at 8, the guys didn't get out of the truck until after 8:10 (they charge hourly) they did not bring the correct size auger with them, spend 20-30 mins trying to get it unclogged with no luck. The auger they bring was only 100ft (with the small diameter cable) they snaked the line once with the whole line and nothing, go in for a second try and only go 75ft and quit. Tried to tell me it's old pipes and that there is roots in it. When I told the worker it was PVC pipe less then 6 years old, he had the audacity to ask me how I knew. (Did I ask you how you know how to plumb?) They said they would need to go get the bigger auger, which I was under the impression was going to be $135, it was only $10 and they failed to inform. They think the clog is more than 100ft, they said the bigger auger it's 120ft and stops working at 100ft, (the power of the auger was not as good) at this point they are claiming the bigger auger is not going to do any justice. I'm already over 45 mins into my hour and I said okay we will just leave it alone until my husband gets home (they give me a quote on new sewer line ($5,000.00).... That I don't need) and proceeded to charge me $125.00 keep in mind the job was not completed and problem not solved. Later that day we saw another plumber working on the neighbors pipes, we stopped and talked to him. Bradley Earp unclogged the line with the big auger they should have brought to begin with (he said the one they used was never going to be big enough, they should have known to not even bring it) his auger was 85ft, and told me that If he couldn't get it unclogged he wouldn't charge me. He got the clog unclogged in less than 30 mins. Much better service there. A one man team and true professional.
McMahon will record what's going on without telling you, which is whatever because I was not lying about what I said but it's against the law to not at least tell you that your being recorded. When my husband called to speak with them, they said they would give us a refund because they were under the impression that the job was completed. Few hours later one of their managers stops by and says that they offered to go get the bigger auger (no clarification on price or that they wouldn't charge me another hour.) He said I'll go listen to the recording and see what was said and call you back (basically calling me a liar). They never called back to discuss the refund.... They ended up never giving me a refund, so I called a week later to see what was going on and he said he wasn't going to give me a refund because I sent them away. When I tried to explain the chain events to the (manager) he hung up on me and proceeded to ignore my calls. I 100% do not recommend this company. They sent 3 people for a 1 man job, and tried to drive up the price by bringing the wrong equipment and charging us for a new sewer line, that's completely unprofessional and dishonest. If you use this company good luck!
Fort Worth, TX
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4305 E Belknap St, Haltom City, TX 76117
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Fort Worth, TX
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Fort Worth, TX 76112