Best Businesses in Fort Worth, TX

HEB Plumbing answered the phone on the 1st try early on a Saturday morning.  She was extremely friendly and helpful.  Had someone out to fix the repair within a few hours.  

Very good customer service and they DON'T charge an arm and a leg for a Saturday repair, just the standard cost same as a weekday.  I called another well known company (who is constantly on TV commercials) prior to calling HEB and their charges for a Saturday were $262.00 per hour plus parts!  That's just wrong!  HEB will be my 1st call going forward.

Robby Genzel replaced a tub/shower faucet set for us.    Very personable young (to me, anyway)  man with the necessary tools (mind and matter) to do job properly, quickly and left NO mess after.   Price was reasonable,  not cheap, for the job.   I would hire his skills in an instant if/ when I need a plumber again.

Clete and his team have done several projects for me from replacing water heaters to clearing clogged pipes to replacing outdoor faucets. He is very professional and his work is top notch. Don't settle for anyone less. When you have any plumbing needs give Clete a call.

John did a great job and his work was everything that I expected from the reviews. We had two outdoor spigots replaced, one of which was installed very poorly when the house was built. Not only did John replace the spigot and fix the bad previous install, but his masonry work to replace the bricks on our house that were removed while doing the job was excellent. He made a point to make sure that we looked over his work & were satisfied before he left. We will absolutely use Advanced Plumbing Services in the future.

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

This service is wonderful! When I called, they offered very detailed advice as to what was wrong with my piping. They were very professional and courteous as to what my problem was and were eager to help me! They offered a free estimate to come and determine the issue, and in just a matter of days they re-wired my piping through my house! I am very pleased with this service.

Jose at Horizon Plumbing exemplifies top-tier customer service with expert-level plumbing experience.

I called Horizon since I was having some unusual (read: intermittent) issues with our tankless water heater. No error codes or faults, just occasionally the unit wouldn't power on and there was no hot water. The worst kind of problem, since it's so hard to figure out what is going on.

I had already spent a vast amount of time troubleshooting it myself by turning on and off a variety of supply valves, trying different fixtures, running diagnostics on the water heater, and even calling the vendor for tech support. I was lukewarm (just like my water) on trying to get an answer from a professional because I was concerned they might not be able to figure it out, but Horizon's free estimate policy was reassuring enough to give it a try.

When Jose showed up, I walked him through the ins and outs of the problem I was having. And... my stars must have aligned because the issue happened for him too, so I was grateful for him to see it first-hand. After a lot of discussion and back and forth about the problem and potential solutions, he was puzzled too.

Jose's diagnosis was to try and make some changes to my system in order to better understand what was going on --  he was very upfront and said he wasn't sure it would fix the problem, but at least installing some isolation valves could give us more information about where the problem might be. He also said it *might* fix the problem. He also made some other suggestions to make the installation a bit better.

I ended up asking him to move forward with the work, and Jose was right, it DID fix the problem. It's been 4 weeks and it hasn't resurfaced, and, it ultimately had nothing to do with the water heater. I couldn't be happier. He even called me a week or so later personally to follow up.

The plumber was fine but we were outrageously overcharged for the work done.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.

I was also deceived by Hobson's, I was told that 2 lbs of freon was included with the 59.00 service call and was advised after complettion I had to have a flyer. The solicitor from their company explained the offer and did not mention a flyer or coupon was needed and why offer it over the phone if coupon was needed. After making several calls to determine if the offer would be honored I was told no flyer no freon and would have to pay over 300.00 to recharge my ac. I would not recommend this company and it apears no one else will either.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

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Shower faucet would not shut off. Brandon with Next Level was prompt, courteous and professional in resolving the issue with one trip.

We had a need to have a hose faucet replaced outside.  My boy stood on the hose and broke the pvc pipe.  I needed it changed out as an emergency last night.   I called about 10 plumbers, they were the only ones who called back.  But they called back in the morning.   It was very pricy.  Plumbers need an emergency line.   Pleased with their service.  Will use them again!

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