Best Businesses in Fort Worth, TX

I got an appointment scheduled quickly and the guys were on time and nice but they were very slow and it was very expensive. Took 2 and a half hours to replace only two valves and weren't even able to fix one of the issues. They nickel and dime you on equipment charges, travel, etc.

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.

Very happy. Spoke with Clete on the phone and set-up an appointment the next afternoon. He was running late, but that was fine because he cared enough to communicate - which seems to be rare these days. Looked at the problem, a broken shower handle rod in a Moen cartridge. I had bought a replacement at a big box store, but it wasn't good for the repair. Clete said he had a handle that would work offsite, and had no problem coming back to install it the next day. He did just that. The cartridge was a bear to get out, but he got it out and fixed everything, with the proper handle he provided.

Professional, communicative, fair pricing, and excellent service - qualities that are unfortunately forgotten these days. My plumbing headaches, as far as any services, are done. I know if I have a problem, I can pick up the phone and call Clete and it will be taken care of the right way.

They folks were very responsive and handled my challenging plumbing (and cracked sub floor) issue very quickly. Several other plumbers I called before these folks did not even return my calls.   Thanks John and Misty.

Roy Minton

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

This service is wonderful! When I called, they offered very detailed advice as to what was wrong with my piping. They were very professional and courteous as to what my problem was and were eager to help me! They offered a free estimate to come and determine the issue, and in just a matter of days they re-wired my piping through my house! I am very pleased with this service.

Phillip was kind, professional and efficient. We had a leaking toilet and they were able to come out the next day. I will be using Horizon in the future and hopefully Phillip!

We've used Woody Woods Plumbing on more than one occasion at my home. The staff they have working for them have always been extremely kind, courteous, professional and knowledgeable.
They are truly the best plumbing company I've ever had to use.

Had a plumbing issue over the 4th,  Tanner was great, before coming out he gave me a few steps to try to fix myself.  The self fix didn't work, Tanner arrived quick, fixed my issue and even gave me a discount.   Looking for a great plumber. Call Above and Beyond.

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

My name is JimmyB, CEO if Jim's Custom Homes, Inc.  

Rick's Plumbing was highly recommended to me by a another Custom Home Builder and my concrete sub-contractor. I tried them out and lo and behold they passed my test with fly colors!

After my trouble shooting call to Rick's Plumbing I first was surprised to have a very knowledgeable and helpful lady who was as friendly as anyone could be.  

Just a few days ago Shawn, one of Rick's Plumbing's very experienced plumbers was sent to fix a disposal leaking problem per my request at my home in Burleson, Texas.  Rick blessed me and my wife by sending a very experienced and professional plumber named Shawn.  He had a super personality, was easy to talk to, and was in and out before I was through telling him what the problem was!  

Super plumber that had a knack for covering up his predecessor plumber that might have cause the problem during the disposal installation by not locking in the very top connection that attaches the disposal to the sink drain. It does my heard well to know that there are others around that take-up for others rather than just fix the problem and take at others expense.

Didn't happen in this case and please inform Rick, if Rick, doesn't read these reviews that Shawn in his honesty explained the truth of the problem and went... out of his way... to show my wife and me the problem.  Seriously, Shawn must be one of your best all around plumbers because his personality stands out and also his professionalism in handling your customers.  His experience in plumbing is evident by observation and talking to him concerning residential and commercial codes and engineering buildings. It is seldom when we find someone such as Shane  who appears to be able to do it all but you have a person on your staff that I believe is a leader and appears to be a good example for younger plumbers!

Rick's company had also fixed another problem for me awhile back and my wife and I were very impressed with their knowledge and abilities.

Please inform Rick to make sure that he takes time to recognize his wonderful staff and their professionalism because of his staff that answers the calls, performs Rick's office work and his highly skilled plumbers; I have adopted your company and have put you folks on the bid list.

Thanks again for your help and be aware that in a week or so I will add your company to my web-site with my at  Web-site jimscustomhomes.com --- email:  [email protected]

Thanks for your help!

Jim Burns, CEO of

Storm Safe Rooms Manufacturing, a division of Jim's Custom Homes, Inc.
jimscustomhomes.com
817-447-7068
[email protected]

Had a tech come out to find out why my a/c was not blowing cold air. Story short cost to do service call was $45 which was reasonable. After about a good hour of checking system, he found the problem in the compressor hard start. It was bad. To replace it, the cost was the retail price of $340 or so with service. His first quote was $114.00 to check.  My unit is 13 years old and still runs good for a Trane. The temporary fix was $345 but the trane part had to ordered from manufacturer for $550 something since they didn't carry it. The part is around $10.00. So do they make their money this way? No warranty but 3 plans to choose from.
Very slick, not sure if they could have more honest.

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

facebook.com/robert.jord…

I have been dealing with slow draining kitchen sink for a couple of months now. They came to my house, listened to my issue and the remedies I attempted and went to work. Someone who lived there before me apparently had a habit of dumping grease down the drain.

They were not able to fix the issue but it was not for lack of trying. They used every snake they had, ruined 2 pairs of gloves trying multiple times. Eventually they explained how truly bad it was and arranged for a different plumbing service that had the pressure sprayer needed for the job.

Would I call them again? Absolutely!!

Do not use, I would never recommend them to anyone!!!
We called McMahon on Dec 30th they were supposed to snake the sewer lines, we told them (when we called) they were going to need the big auger to bring it out. The appt. Was at 8, the guys didn't get out of the truck until after 8:10 (they charge hourly) they did not bring the correct size auger with them, spend 20-30 mins trying to get it unclogged with no luck. The auger they bring was only 100ft (with the small diameter cable) they snaked the line once with the whole line and nothing, go in for a second try and only go 75ft and quit.  Tried to tell me it's old pipes and that there is roots in it. When I told the worker it was PVC pipe less then 6 years old, he had the audacity to ask me how I knew. (Did I ask you how you know how to plumb?)  They said they would need to go get the bigger auger, which I was under the impression was going to be $135, it was only $10 and they failed to inform. They think the clog is more than 100ft, they said the bigger auger it's 120ft and stops working at 100ft, (the power of the auger was not as good) at this point they are claiming the bigger auger is not going to do any justice.  I'm already over 45 mins into my hour and I said okay we will just leave it alone until my husband gets home (they give me a quote on new sewer line ($5,000.00).... That I don't need) and proceeded to charge me $125.00 keep in mind the job was not completed and problem not solved. Later that day we saw another plumber working on the neighbors pipes, we stopped and talked to him. Bradley Earp unclogged the line with the big auger they should have brought to begin with (he said the one they used was never going to be big enough, they should have known to not even bring it) his auger was 85ft, and told me that If he couldn't get it unclogged he wouldn't charge me. He got the clog unclogged in less than 30 mins. Much better service there. A one man team and true professional.
McMahon will record what's going on without telling you, which is whatever because I was not lying about what I said but it's against the law to not at least tell you that your being recorded. When my husband called to speak with them, they said they would give us a refund because they were under the impression that the job was completed. Few hours later one of their managers stops by and says that they offered to go get the bigger auger (no clarification on price or that they wouldn't charge me another hour.) He said I'll go listen to the recording and see what was said and call you back (basically calling me a liar). They never called back to discuss the refund.... They ended up never giving me a refund, so I called a week later to see what was going on and he said he wasn't going to give me a refund because I sent them away. When I tried to explain the chain events to the (manager) he hung up on me and proceeded to ignore my calls. I 100% do not recommend this company. They sent 3 people for a 1 man job, and tried to drive up the price by bringing the wrong equipment and charging us for a new sewer line, that's completely unprofessional and dishonest. If you use this company good luck!

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