Best Businesses in Fort Worth, TX

I struggled with the star rating and choose a 3 only because I wanted the owner to notice this review, call me back, and see if he could consider lowering the price of the work his skilled technicians completed today. For the record, I have already paid in full.

This company deserves a 6 on a 5-point scale for the quality of the work, the responsiveness, the integrity, and the skill of its technicians. But they only get a 1 for their pricing. One master plumber and a solid technical plumber worked on our issue for exactly 4 hours and we were given a bill for $2,300! This works out to $287.50 per hour per employee.

Our problem was that we had a slab leak and our master bedroom floor was getting hot. The issue was local and even during the free diagnostic visit, the master plumber, a skilled magician called Damien Raines, identified the problem and proposed a solution to re-route hot water through a separate pipe and bypass the leaking pipe. I only have the highest words of respect and appreciation for every aspect of my engagement with Damien.

His quote was $1,800 - $2,400 and I immediately gasped, because the quote didn't include other repair caused by their work, such as if they cut sheet rock out to insert their pipe. We had to get these done on our own. Damien assured me that if the work was straightforward, he wouldn't charge me towards the higher end of the quote. He estimated about six hours for the job.

He and his assistant started work at 3:40 PM the next day and were done by 7:40 pm. The problem was not complex in the sense that the leak was only in one pipe. The pipe run was straight, from the water heater to the problem area. They found the leak in about an hour.

To reroute a new pipe, I admit that the work done was more involved as they had to cut nearly 10 square holes in the ceiling and drill holes through the joists to run their backup PEX pipe. But it took them only about 2 1/2 hours to do this part of the job, with about 30 minutes to clean up and finish the paper work.

The work and the professionalism of the two plumbers were outstanding. The office secretary was prompt. Their system of sending email and SMS updates is excellent.

But when someone estimates work that takes about six hours and completes it within four hours, and still charges us at the highest end of the quote citing complexity of the task - I don't know what to make of it.

The way I look at it is that if I am paying hundreds of dollars an hour, easy pieces and complex pieces are all rolled in to the rate. Besides, there was not much material cost either. PEX pipe costs about $100 for 300 feet; they must have used about $15 worth of pipe. This job was all labor.

I would have been glad to pay $1,800 for the work, but Damien said the price was $2,400. I asked for a discount and Damien agreed to lower it by $100. I honored our commitment and paid $2,300.

So, why am I writing a 3-star review? It's because plumbing issues are nearly always an emergency. If the slab leak is not fixed in time, it could cost tens of thousands of dollars in foundation repair costs, not to mention the headaches. Home owners seek comfort in knowing that a skilled technician can fix the problem. Talking to Damien yesterday made me feel assured that the problem would soon go away.

And to their credit, it did. But their work, skilled though it was, didn't merit paying out $287.50 per hour per technician. Because, according to Home Guide, the average plumber rates are as follows:

The cost of a plumber ranges from $500 to $800 for large repairs, and $125 to $350 for small jobs like repairing toilets, sinks, faucets, or bathtubs. Most plumbers charge between $45 and $150 per hour, and some have a minimum service call out fee or a flat rate of $75 to $250 on average.

homeguide.com/costs/plum…

Daryl & Chris were AWESOME! They came out and installed a water line for me. Pricing was good and they worked fast. Took less time than I was originally told, which was great. We will definitely use ABC in the future. Super excited that I can finally use the water & ice function on my refrigerator. Thanks guys!

Great Experience!!!! Called them up to give me a bid on removal of old bathtub and surround. True Plumbing came out promptly and on time. The guys were here 6 hours and worked very hard. I had a great experience with them and they did a great job on my bathroom.

Other reviews on other sites gave them a good rating and I have to agree.  I called at 8:30 in the morning for a AC drain clog in the foundation and they arrived within the hour.  They fixed the problem in 15 minutes and were honest.  They told me what I could do to prevent the problem from occurring again.  It just involved some do it yourself re-plumbing of the AC drain pipes.

I've used these guys a couple times. Service and staff is extremely professional. I had a major repair and the technician goes out of his way to find the most economical solutions to me.  They keep you updated of the status so you won't get surprised with a huge bill. Definitely recommended!

We had a great experience with Tioga. They came to give a quote on replacing some light fixtures and fans and performed the work the same day. The price was very reasonable and the installers, Michael and Seth were very careful, efficient and professional.

We will use them again for our next round of upgrades!

Quality of service is not in line with the price.  I've used them for 3 separate jobs at my house.  The last job was a major sewer line replacement under a concrete pool deck.  They had to tunnel under the deck from one end, and dig up a flower bed by the house for the other end.  The new sewer line functions properly now.  The plumbing work they do is fine.  When I addressed my concerns with how the project went (e.g. burying a sprinkler head under the house when they back-filled the tunnel), the owner didn't seem to care much, and even pointed the finger at his own subcontractors (that's your problem, not mine).  It's not that the sprinkler head was a huge deal - they just didn't handle the little things well.  I expected more for the price I paid.  I'll be in the market for a new plumber in this area.

Thank you BlackTie plumbing. Michael S. arrived on time and was thorough with his inspection. He was professionally and dressed as well as polite. He was a great help and properly repaired a clocked drain and outside spicket. I would highly recommend him.

We had an excellent plumber who came out when we had some water damage a few years ago, however, he mostly works with restoration and is not local.
Someone recommended O'BRYAN'S, and I am so happy that I made the call!
I'm sure that all of their plumbers are great; with that said, Russell is just wonderful!
Always prompt/efficient, and wonderful to deal with!

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Contracted with Bowtie Plumbing to fix problems with several toilets. They were very responsive and reasonably priced. Highly recommend!

I was very pleased with Kenny's Plumbing. The whole team was knowledgeable and friendly. From my understanding, Janice oversees the details and scheduling. Kenny and his sons do the work. The guys arrived at my place on time, as promised. They got right to work; explained everything to me, and gave me some options on next-steps. They were in and out most of the day/ I had a lot of fun with them all. We joked a bit. But when it came down to it, they got the job done efficiently. I was most impressed! I will continue to use them for plumbing needs and highly recommend them. I hope this review helps. Thank you.

Found Augerpros through various reviews on line (all 5 star). Being new to the area I decided to give them a try. One, just to get the job done and two so my husband would not have to complete the work.  Had them come out to add a connector and on/off valve to our gas pipe in the kitchen so we could add a gas range.  It is pointless at this time to go through the detailed issues I encountered with the tech and the work.   What I want to really focus on is the response from the owner of this company, Jerry Schrader and how he handled the entire situation. Within a very short period my opinion of this company went from  horrible  (0)  to one that was handled in an efficient and timely manner with professionalism beyond what I could have ever expected (way above (10) on a scale of 1-10.  I simply cannot say enough about the level of courtesy and respect that was given me as a customer and it was not long before I realized why this company has so many 5 star reviews. A company's employees standards, performance and results are based on what the management and owners set as the standard to begin with. Jerry and his company sincerely care about their customers and the job their employees do. He did not just go the extra mile, he went the extra 100 and this is a completely honest and accurate statement.   We 'will' use Augerpros again! As a customer who appreciates a company you can trust, both my husband and I appreciated 'everything' Jerry and his team did to make it right. Thank you Jerry and team.

Elsewhere (not on Yelp) I saw a few favorable reviews for Benton Plumbing of Benbrook, so I took a chance and called them about a leaky faucet (not an emergency).

The receptionist told me that they had an opening for the next Tuesday (I had requested a Monday or Tuesday appointment). She said the plumber would arrive between 11 and noon.

Tuesday, 10:45 a.m., Benton's called, saying the plumber was on his way. He (Paul) arrived at 11 sharp. He fixed my two bad faucets quickly (he did have to go to a nearby hardware store to get the proper fittings for my particular faucets).

Very reasonable charge ($85 per hour, plus parts).

I was very pleased! I asked for extra cards so I could spread them around the house (I tend to lose such cards).

Highly recommended!

Updated May 15, 2014: I have had occasion to use Benton's two more times since my original review. The review stands. Excellent service indeed!

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Excellent work!  I've had Jeff install kitchen faucets, refrigerator ice maker water line and water filters at a couple of houses.  Very professional work at reasonable prices. Rare to find a professional who takes personal pride in his work and provides honest assessment of the work required.

Steve H. showed up and got our problem diagnosed and fixed quickly. He was very pleasant and personable. The job was out side in freezing weather and not once did he complain about the elements. Thank you Steve for a job well done, stay safe out there.

I used the email service on a Friday night to set up an appointment Saturday morning. Easy to set up and received a call in the am with a time to expect the plumber.