Best Businesses in Dallas, TX

Hallelujah, found my forever plumber!

I'm in my first house, haven't even made my first mortgage payment yet, and the toilet in the master bath stops working.  It's acting like it's clogged, but a healthy amount of plunger action by me doesn't resolve the issue, so I reach out on Yelp and find a plumber with all five-star reviews (even in the not recommended section).  It would be hard to think such perfection exists in the service / professional trade industry:  There's got to be a catch.

No catch.  Mike and Jason came out to my place, and in 30 minutes (drive up to hand washing) fixed my toilet issue.  Not only were they competent, but also forthcoming with my new-to-home-ownership questions.  I asked about other issues such as possible problems with my hot water heater, and they looked into them for free (including observing the city meter to make sure I didn't have a hot water leak in the house).

And not only were they quick *and* competent, but I believe they were fairly-priced.  $110.00 for service call / labor (for two plumbers).  $6.50 for replacement wax seal.  $0.54 for tax (yes, they don't tax their labor like most folks).

They may not offer any of the outlier services, such as tank-less water heater or Turkish toilet installation, but if I ever have *any* plumbing issues I don't want to tackle myself, I'm calling Pelayo Plumbing.

I've used Direct Source twice and both times Wes has been courteous, solved the problem quickly, answered my questions thoroughly and I honestly feel the price has been fair.  
My ONLY point of unease is that, both times, it's suggested I do or buy something else that would ensure immediate future business. I know every business has to make money but I never know what REALLY has to be done and what is superficial.
Regardless, it was a good overall experience both times.

Excellent Service. Showed up on time and did Great Job!!!! Tech was wonderful too!!! Tech was very professional and gave alot of great tips!!!!

My garbage disposal was leaking and I needed a plumber. Michael Hairston had great reviews. I was not disappointed. He called me back pretty quickly. Because he wasn't sure if something was loose or if the disposal needed replacement until he looked at it, he recommended I purchase one at Home Depot or Lowes. If replacement was not needed I can always return it. My disposal stopped working before the appointment date. He came, checked it and replaced the disposal very quickly. I would definitely call him for other plumbing needs.

Daryl & Chris were AWESOME! They came out and installed a water line for me. Pricing was good and they worked fast. Took less time than I was originally told, which was great. We will definitely use ABC in the future. Super excited that I can finally use the water & ice function on my refrigerator. Thanks guys!

Needed a wax ring replaced on an upstairs toilet, along with two supply line valve replacements. Specks gave me same day service at a great price. Highly recommended.

Easy to schedule, good communication and their people know what they are doing. Highly recommended.

Nathan came to house to take a look at a leak I had. Didn't talk about price until the end and then told me they bill over 200 an hour but would only charge me 169. I reluctantly paid although I thought it would be a service call charge and then get a quote. At the end he wasn't sure exactly where the leak was coming from. After thinking about it I called to tell them I didn't think the pricing was reasonable. Nathan called me back and was very defensive. He then proceeded to tell me I'm not sweating 169 and I will just refund you, obviously you are sweating it. I didn't get the refund and instead got a call back from Pete, his father and they defended their position. They offered me 20 as a refund but I did not accept.  Their website clearly says you will know the price before hand and this was not the case. Really frustrating and I dont recommend this company.

Our Plumber was Brian. While my father was on vacation we discovered a gas leak, after calling the gas company, who came quickly and found three leaks, we call Dial One Johnson Plumbing. They sent Brian to fix our problem. He fixed the three leaks by replacing three valves and hoses. We ask if he could look at a stopped up bathtub. As he was trying to unstop the tub he found that the pipe under the house were rotted out. In fact after he got under the house he found several pipes and joints in the same condition. It took him several days to fix the piping and tub fixtures. Brian was always courteous and friendly. He apologized frequently for the inconveniences he was creating. Brian was a clean freak, always very concerned about messing up the house. In fact before he left for the last time he went around the house making sure he had not left anything that needed to be cleaned up. The price seemed a little high but for the time he was on the job (about 17-18 hours) it was OK.

Very courteous when I called to schedule an appointment. And scheduled me within 24 hours. The owner's son spent over 2 hours unclogging my kitchen sink and left the area under the sink cleaner than when he started. Very professional and very reasonable prices. Highly recommend.

Exceptional work by Luis' team.  Very friendly and professional.  We are very happy with the finished job. We would work with them again and would recommend.

I requested that they come out and do a water jetting on my system. Danny and Steve showed up 30 minutes early and got the job done quickly and we're both extremely pleasant to be around. I would highly recommend them for your next plumbing needs!

Our hot water heater had a small gas leak. Leak Geeks immediately came out and inspected the issue. Great company!

I called Force Home services for a clogged drain and within a few hours I had two professionals at my house to inspect the issue. They were polite, efficient and quickly cleared the blockage. They then ran a camera and identified additional issues, which was also dealt with. The overall bill was exactly the rate as published online and there was no upsell during the entire process. I highly recommend Force Home Services.

Had to call Parnell out again due to my hot water heater shutting down 6 months after he replaced a part--he didn't charge me and came as soon as he was able.  He was even apologetic for the delay.  REALLY nice guy who knows his way around a hot water heater and was able to discern the problem in no time.  Great to have a trustworthy plumber!

I researched and found this company on Google. Scheduled it yesterday and had the inspector come out to inspect the property today. As a real estate agent it is very important to me to ensure quality service,  reliability, and I received just that. The technician I worked with, Craig, was great. He explained everything on the spot and prepared report immediately after the inspection. We will hire them to do the work after my buyer. Client closes on the house.  Thank you Ken!

We have used them twice now and both times had a great experience. They are quick, honest, and reasonably priced.

Joe from Baker Brothers Plumbing's Fort Worth office botched a slab leak repair in our house in Jan. 2013.

For those who haven't had the pleasure, repairing a slab leak requires them to break through your floor and foundation with a jackhammer and dig till they find the pipe, sometimes many feet under your house. After Joe supposedly repaired the pipe on Jan. 11, the leak returned this Feb. 15, 2 weeks ago.

The second repair crew that came out told us that it was because Joe had used improper materials. (We have copper pipes, which should be repaired with copper, and he did not use copper at all).

This was a tiresome and long ordeal, since they had to break our slab again to repair it. However, I will say the owner personally apologized and refunded our money in full. They have a reputation for great service. Unfortunately we got the one guy who was a complete screw-up.

They owned up to the mistake and did everything they could to try to make it right. The owner also told us he personally addressed some serious customer service issues with his staff.

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