Best Businesses in Dallas, TX

I was very impressed by the honest up front pricing. Pablo came out on a Saturday night to fix some roots in our main drain. I will be sure to use Bee Punctual plumbing for all my plumbing needs.
Strait forward honest people are the only folks I will do business with and recommend.

Fantastic service. Sam did a great job, was on time, fair, honest, and efficient.  He went above an beyond to find our hidden water meter. I highly recommend this company and will 100% use them again!

I initiated a message on Yelp to inquire about an estimate about replacing a kitchen faucet, blowing out the line on a tankless water heater, and installing a spray nozzle for the master bathroom tub, which I included pictures for each project. Jerry, the owner was very responsive in contacting me, which he said that they have an opening between 3p and 5p the next day. I agreed to utilize their service, which Lois respnded to set up the appointment details. A text was received to keep me in the loop when the technician would he heading to the house, which I asked Lois to have him call my fiancee' to get a more exact time he would be arriving since she wasn't home (I was at work).

Chance Roberson, the plumber, called her and sounded as if he wasn't really interested in doing the work since there would be a lot of labor involved which he asked my fiancée if she would like to reschedule the appointment since it was going to take longer than 2 hours to do and that the manufacturer of the tankless water heater would have to be called. My fiancée told him that it was the plumbing offic who set the appointment availability, which it should have been understood to him what work was needing to be done since I had sent pictures of the projects, as well as details of what was needing to be done. Chance sounded a little abrasive while talking to my fiancée and told her that it's the appointment scheduler's fault for making the appointment for such time frame when it was going to take longer. Again, Chance sounded from the get go that he wasn't interested in coming out to do the job based on his tone of voice and demeanor. My fiancée decided that his service would not be needed and decided to go with another plumbing service, who ended up coming out and completing the job with no issues.

I will say the initial responsiveness that between me and the owner/office was great (thus the 2 stars), up until the plumber got involved, which definitely caused us to have a negative opinion about the business.

These guys are great, extremely reliable and have helped on many occasions with homeowners in the association and friends

We have been disappointed with our experience with Rescue Air. On a hot July night, around 10pm, I called Rescue Air with a broken AC. They claim to offer 24/7 service and even priority service to members of their maintenance club, which we are. No one visited our home until the next day around 10am.

The people (call center?) we spoke to on the phone the three times we called and multiple times we used their text message service were unable to do anything more than try to connect with the three technicians that were supposedly on-call, and failing that, page them with our problem and info to prompt a callback. Every time we called, the customer service rep was unable to connect with any of the techs and said they had paged our info out. Each time, the CSR promised we would hear back from a tech shortly. We never did, until the next morning.

Frustratingly, we have a small office where we have separate air conditioning via a mini-split. Had someone communicated that they couldn't come out until the morning we would have set up an air mattress in the office. But we felt confident (24/7 service, maintenance program members) that someone would be at our home within an hour or two, so we stayed awake waiting for the call. We faded in and out through a hot summer night without air conditioning trying not to miss a phone call or knock at our door.

When the technician (Gary? Greg?) did arrive the next day, he rectified the problem quickly and had the parts necessary on his truck. We paid $237 for the repair (a contact replacement) after the discount we receive for being members, for which we pay $11.95/month. The technician was friendly and seemed blissfully unaware that we had been on the phone multiple times with CSRs. I am certain he did in fact know about our troubles and provided friendly & fast service nonetheless.

It's worth noting when we had spring AC maintenance service, the technician had noted at that time that this exact contact may make it through it summer. So, we knew there was a chance our AC could break down before our next service the following Spring. This is exactly why the maintenance program, complete with 24/7 priority service, made sense for us. Since we didn't get what we paid for on that front, I'll be looking for a new company for a maintenance agreement.

Another point of information: we had Rescue Air quote us for a mini-split in an office. He insisted we didn't need a mini-split and that some extra ducts & vents would do the job. We have expertise in HVAC world and we knew the solution we wanted was a mini-split. He quoted us nearly $8,000 for a single-room 1-ton mini-split...which is absolutely bonkers. We received quotes from several other companies and Rescue Air's quote was by far the highest. We had a company come out and do a beautiful, clean install the same exact equipment Rescue Air recommended for $3,000. My guess is that the Rescue Air team doesn't like to install mini-splits for whatever reason, or sees them as an opportunity to make a nearly unethical amount of profit, which is why the price was so high.

Both technicians we interacted with (our AC service and our AC repair) were friendly and knowledgeable. Both visits happened during the COVID-19 pandemic and they wore masks and kept their distance from us. The professionalism and knowledge of these techs is why Rescue Air is getting an average rating from me. I would compare my experience with Rescue Air like having terrible service at a restaurant but the food is pretty good. The chef still deserves some credit. In this case, the techs deserve credit for their hard work but the business operation overall leaves a lot to be desired.

Matt is helping us work through a plumbing problem. He's great--he's not up-selling us and is moving at our pace.

Update: Matt came in under budget. He's continuing to deliver. Thanks Matt!

I was very impressed by Daron ( master plumber) professionalism and his level of knowledge. He showed up with his co worker
Uriel and did the job. He also followed up whenever I called!!! I highly recommend pure plumbing.... the office people were super nice too!!!!

Exceptional service! Highly recommend! They came promptly and were very professional with a very fair price for the leak we had.

Thought this company was ethical, but after two leak detection test performed by Accurate Leak and forwarding me an estimate of several thousands of dollars to repair these non-detectible leaks by Leaks, LLC (recommended leak detection firm by #Riddellplumbing, and Leaks LLC only does leak detection, not repair), I'm finding out that there are no leaks in my fresh water plumbing!!  Thinking about reporting to Texas State Board of Plumbing Examiners.  

Also, when I asked for a report of where the leaks were form Accurate, the owner responded that they locate the leaks when they do the repair.  Hence, no other plumber can quote the job and a home warranty company won't be able to cover the expense since the diagnostic is not specific.  

Again, when i initially spoke to the owners, I thought they were on the up and up.  But a several thousand dollar estimate to fix a problem that apparently does not exist - go elsewhere.

Highly recommend Leaks LLC.

Absolute criminals.  Please do not use these guys.  I called them instead of my normal plumber because these guys were readily available on an urgent repair.  They recommending replacing the sewer line in the yard which was already PVC (which I was unaware of), which of course did not fix the issue but they happily charged me $5.5 K, - the issue was the cast iron piping underneath the house.  I wasn't made aware at the time that the repair would stop at the house so several weeks later, when the same back up happens, they informed me of the house to alley mis repair but then stated I likely had two problems.   Of course the plumber that diagnosed the issue is no longer an employee for them.  Great.  How is it they have so many positive reviews on yelp?

They were totally honest, best priced, professional, informative, and always on time. You simply cannot get a better plumber.

We had a few plumbing and gas issues and based on yelp reviews, we picked this firm.  I am so glad we did!  They arrived on time and were well prepared.  Very courteous and knowledgeable!  Pricing was very reasonable.  I highly appreciate recommend and we won't use anyone else if we have future needs!

The dreaded scenario of, 1950's plumbing vs the home owner has happened to us. We used Dean's Plumbing to fix a huge problem, which they handled wonderfully. I know I have already rated them, but that was before they went above and beyond and I feel as though the entire team should be lifted back up again. If you have an unexpected big project, these are your guys.

Awesome experience. It was an emergency so they made it a priority to come after hours on a Friday. Guys were super friendly and found the leak in the first 10 mins .... In and out in 30. Highly recommended!!!!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

ONLY THE BEST!!!
we have had Absolute Plumbing at our home and my mothers home many times. They are the best plumbers we have ever used.

fair price and great work and a big thank you from us to them.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

It took me almost two weeks to get a hold of someone to schedule appointment after they gave me quote. After coming to fix my plumbing issues the kitchen faucet was installed backwards and someone else had to come to fix it and install correctly. The faucet in the bathroom isn't putting out water after it was fixed, so they are sending someone else out to look at it to try to fix it. I know businesses want perfect reviews on yelp but this was my experience with this company. If you put a bad review they will ask you to remove it or change it,  so they can have perfect rating.  No one is perfect. I did change my score because they did try to make it right.

Stan came out and swapped out my garbage disposal quickly and it works perfectly. Took care of a few other things as well. Definitely would recommend working with him!

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