Mai Plumbing Co

Once you do business with him he will continue to take care of you. He facetime'd me for 2 minutes and saved a visit after his initial one. Thank you for being there for your customers!

Outstanding all around! Would recommend for all necessary services. Great honest communication.

They came out the next day and took care of my clog problem. Speedy service and a fair price. Could not be happier.

We've used Mai Plumbing for over 20 years. They are beyond excellent and totally honest. Today they told us how to quick fix our tankless water heater over the phone so no bill. Every time we've ever used them they've always been completely reasonable. Best plumber ever.

They came out to fix an issue with a clogged sewer line. I found them to be very professional, friendly, and reasonably priced. Would use again.

Mai replaced 4 outside faucets with frost-free faucets. They came within their time frame and were efficient, professional, and very reasonably priced. Plus when they rebricked you could not tell it had been re-done! Scheduling was quick and they were able to get this done within the same week I called. I would recommend them without hesitation.

Jeremy & Matthew helped repair one of my busted pipes after the storm. They were quick, efficient, and did an excellent job! They even went around and checked every faucet in my house to make sure they were all working properly. Highly recommend and will be using them again!

I have nothing but the best to say about the Mai Plumbing team. They are honest, dependable, friendly, and helpful. This is rare to find, particularly during the COVID-19 crisis when many people are trying to make a quick dollar. I will forever be loyal to this local business!

We have used them twice now and both times had a great experience. They are quick, honest, and reasonably priced.

Mai Plumbing's employee stole my fine jewelry while working for Mai at my home. Mai admits this. Mai will not pay for the cost of replacement. MAI IS NOT BONDED. Mai failed to drug test and hired or retained a drug addict as a plumber's assistant. Then the plumber left him alone in my bedroom. The drug addict stole my fine jewelry. This was unknown to me for a few weeks. When it was discovered, Mai was contacted and it was learned the assistant the day after working at my home robbed two other customers. He was caught red handed. Mai never contacted me at that time to let me know to check my belongings (even to be sure the guy had not stole our spare house keys). As a result, to date despite working with Dallas PD, I have been advised there is virtually no hope for recovery of my items. The value was $20,000.00 roughly. On November 29, 2018 Mai informed me that it would not reimburse me for my loss, it had prayed about it and the Lord would not find them at fault (yes for real). I was told had to file a lawsuit if I wanted to recover because of its employee's theft. Mai admits its employee stole but refuses to replace the items taken.

We paid Mai to rob us.

Just had David out once again to handle our latest plumbing job.  Mai plumbing always does great work.  They are honest, dependable and the fees always seem more than fair.  I highly recommend using Mai Plumbing.

Great company that gives a fair and honest assessment of your issues before hand. They are priced vey well and seem to do an excellent job.

Fast, friendly, competent repairs done at a fair price. Quickly responded to our repair need.

Hired Mai Plumbing twice recently and they are one of the most honest and professional plumbing companies I have ever worked with.

First- they were able to resolve a cleaning pad jammed down the toilet bowl within minutes (myself and a handy-friend could not find it after taking the toilet apart ourselves and giving it an honest effort with a wire-hanger), and were able to do quite a lot of other small items around the house for the 1-hour service minimum they were scheduled for.  

Second- they were able to find and resolve an underground leak on my front lawn, right next to a large tree, and fix this very quickly, with one of the owners who personally came and helped the 2-person crew finish the job very efficiently (without charging me a higher hourly rate).  I breathed a huge sigh of relief that they were able to take care of all the digging and cleanup in addition to the plumbing work.  

I would recommend them to anyone for plumbing services large and small!

I used Mai plumbing for the first time, last week, based on Nextdoor recommendations.  I was pleasantly surprised. Efficient , honest, and reasonably priced. Highly recommend.

Years ago Mai was a good company, but unfortunately not any more. They do not background check and do not drug test their employees. Several of their customers have had items, jewelry, etc stollen by Mai repair men. Mai Co admitted to the thefts but refused to reimburse the customers. They are not bonded or insured either. If you use this company you are on your own with a possible drug addicted thief in your home. Do not use this company!

Have used these guys for years. Clayton is great. They've changed toilets. Fixed pipes. Replaced hot water heaters. All around great company to work with.

I called them yesterday because my kitchen sink was leaking, and they were able to schedule an appointment for me today. Someone showed up within the window of time they gave me and quickly fixed my sink. He was also very nice! I will definitely call them back in the future if I have any new problems arise.

If you are looking for that Plumber with a personal caring touch that shows up and only does what is needed then I suggest you call Mai Plumbing. Mai Plumbing is my residential and commercial plumber for over ten years. They are always on time and there are no surprise on the work order and the amount charged!!

Karl & his team are awesome. I originally called them on recommendation from several neighbors via Nextdoor & I am glad I did. Every time I've needed them to check something out, they have been there within a day. They do quick, clean, honest work & I will never call any other plumber as long as I live in Dallas. I've had them unclog drains, replace my old main gas line, and clean up messes that my pool contractors plumbers created. If you need a plumber these are your guys!

Used them for the first time today.  Had a leak under the house this morning and called them based on neighbors' recommendations.  They were here by 2:00 and had everything repaired and fixed by 3:30.n  Very courteous, efficient, and reasonable - highly recommend them!

Great service!  We moved our refrigerator in anticipation of getting a new one the next day.  The water line for the ice maker could not be turned off and we couldn't fix it because it was soldered on.  We had to turn off the water to the house and find someone to fix it ASAP. We called several companies, one telling us they could be out in a week.  Mai Plumbing, however, gave us a window of time that they could be out that very day.  They arrived early during the window, fixed the problem promptly, the plumber was very professional, and it was a very reasonable price.  We recommend them highly,

Wonderful company! Everyone I spoke with was very nice and always explained their terms and conditions. They did not waste any time in solving my issue. I was very impressed, will use them again and will recommend Mia Plumbing Co to anyone who is looking for a reliable plumbing company.

I have been using Mai Plumbing for 10+ years. I originally got them off a program where they supported the local football team. They have always done an excellent job at a reasonable price. I trust them enough to just leave a key. In fact, it was only after I retired that I actually met them in person. They are good people in my book!

I'm afraid I'm going to have to give these guys a big thumbs down. We've had them out twice now for the same issue. It's only a week and a half after we just had them out for the second time and the same exact problem is happening again. I've spent $500 with them and we are back where we started. I won't be giving them a third chance.

I've left a few messages (3) and have yet to get a call back.
I wasn't rude, I requested the estimate since I hadn't relieved it via email as promised.
In the past, mai plumbing was  about service.

Unreliable, bad business to not call a paying customer back.
 I really needed help too :(

I have used Carl Mai's company for about 12 years.  He is very experienced and his staff works quickly and cleanly.  They have installed new kitchen and bathrooms and and tankless water heater for me and I also rely on them for all my repairs and maintenance.

Just had Mai Plumbing out to repair a bathroom faucet handle, replace 2 toilet flush valves and replace a toilet supply line and valve. Total was $187.95. Prices were very reasonable and service was quick and efficient. Couldn't recommend them more! Great service and very fair pricing!

This is the best of the best of plumbing companies.  I was scared to death of a huge plumbing bill after talking with a plumber in my neighborhood.  He was convinced that my sewer line was broken and it was going to cost big bucks.  The guys from Mai came out and it was nothing more than an clogged pipe.  They were prompt and courteous and the invoice was less than $200.  Mai plumbing rocks!

I would recommend Mai Plumbing to anyone! We had a busted pipe under our driveway and could barely get a plumber to call us back or come out to look at the problem. After about a day of a HUGE leak we could barely use the water inside the house. Carl had a team at my house the next morning to find the leak and install a temporary line until he could completely fix the leak the following week which saved us from having to go to a hotel. They were able to go under my driveway to minimize the damage and had it fixed in a few days. The bill was very reasonable and there were no surprises. This company is the best!