Best Businesses in Dallas, TX

The first time I used them, was for a disposal replacement.  The installation went okay, but within a few days, my dishwasher started backing up into the sink.  I thought it was a different problem, but after hiring an appliance repair company, i found out that Big Blade had not taken the cap off the disposal line and it was causing the problem!!  They cost me $100 and when I called them about it, their response basically  'too bad'.....  So, a year later, I thought I would give them another chance.  I had a broken faucet outside.  They said they had to cut a hole in my Sheetrock to access it.  Well the hole they cut was 20 from the corner.  The faucet was 14 from the corner.....  I am a 60 year old woman and I could figure that out..  because they could not access it that way, they then chipped out the brick.  The faucet was fixed, but they left wet concrete on my patio that dried and now I cannot get it off.  When I asked about fixing the sheetrock hole, their response was to get a sheetrock guy to fix it.....  there's another couple hundred I will have to pay because of their error.  I'll never use them again.   Their plumbers take no pride in their work and obviously neither does the owner.  A reputable company would have done something to make their errors right with me.

Our toilet was constantly running and we couldn't figure out why. Called Anchor Plumbing and they got us in same day. The technicians were quick and so polite. They diagnosed the problem and fixed it within an hour.

John did an awesome job and price was reasonable. I will definitely make this my future plumber. Great service, John was a little late but he called to let me know he was in route. Highly recommend

WHAT AN EXCEPTIONAL, FANTASTIC EXPERIENCE & PLUMBING COMPANY, WE HAVE FOUND!  We are so very proud to share the most exceptional experience, we just had, doing business with SMITH & SON PLUMBING, for the repair of our gas line.  
Times have been challenging, to say the least, so we have been without heat all winter; due to many other on going emergency issues, to include, I am currently unemployed, too, )But we have many other blessings)!  I have exhausted myself trying to find an affordable Master Plumber, needed; due to repair, what started to be just a simple gas leak, which happened over a weekend, last July, because my plumber was not available. We have not had the funds to do this repair and cut on of our gas service, due to cost, because called Atmos Energy; and, an expensive, required, Pressure Test, City inspection and Reactivation Fee imposed was required, etc... (Requirement of Atmos Energy).  This expensive ordeal and my endless search for qualified, reasonable plumber, had turned into a nightmare!  My plumbing nightmare issues and being chilled to the bone are now, but a big blurr and now, in the past, thanks to SMITH & SON PLUMBING!  
I don't have enough words to express; the exceptional, positive, friendly, compassionate, customer service we received from the SMITH & SON PLUMBING team!  They are, the most; thorough, honest, reasonably priced, professional, courteous, great construction, and in every step; from first phone call, scheduling appointments, arriving to job, completion of job, to follow up, was quick. prompt, stress free, courteous with constant communication from the sweetest, kindest, patient & accommodating  assistant (Bonnie)!  Their prompt computerized tracking software & communication with each other and customer service is EXCEPTIONAL!  This is truely an EXCEPTIONAL plumbing team; Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), go above & beyond call of duty, to do exceptional work!  My gas leak repairs were in the hands of a trusted & knowledge Master Plumbing Service that truly cares about delivering quality workmanship, parts, service, taking great care, competent, kind & professional, they help their customer's from start to finish! Although, by nature, I am skeptical,  I know, now; I have the very best with Smith & Son Plumbing. They are great and exceptional in every way! can't think of enough kind and grateful words to express the exceptional service we received; positive, friendly, compassionate, kind, caring, professional, considerate, clean, humane, quick, superb customer service, etc., they have! SMITH & SON PLUMBING team, are the most thorough, honest, reasonably priced, professional, courteous, performed great construction; and performed, with every step from first phone call, scheduling appointments, arriving to completion of job, and all follow up; was quick. prompt, courteous, professional, but like like your family, and with constant communication from the sweetest, kindest, most patient and accommodating  assistant in this world (Bonnie)!  Their prompt, State of Art computerized tracking software, and an incredible, user friendly website had it all, and their, constant Team communication with each other, & customer service are EXCEPTIONAL!  
This is truely the most EXCEPTIONAL and REASONABLE cost Plumbing Team, I have ever encountered (even in my past Property & Project Management, & RE experiences); Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), have it together, and go above & beyond call of duty to do exceptional work!  
My gas leak repair is now complete,  and if or when future plumbing issues occur, I feel secure to know, I am now in the hands of a trusted, knowledgeable, affordable FULL-SERVICE, Master Plumbing Service; that truly cares about delivering quality workmanship & parts, service, taking great care, competent, kind  & professional, helping their customer's from start to finish! Although, I am skeptical by nature, I just know, now, I found the best with Smith & Son Plumbing team. They are great and exceptional in every way!  I'm proud and confident to recommend their services!
THANK YOU, SMITH & SON PLUMBING; Rick, Chris, Bonnie, Frank, & Team!!!  Happy New Year!

Iris & Gil Selasky
Frisco, Texas

My water heater went out on a Wednesday, and I called several firms to see who was available. All of them had a free estimate, but none could come out Wednesday. When I called AM Plumbing, they told me they could get someone out to FIX the problem on Thursday.  Late Thursday afternoon, the AM repairperson spent two minutes looking at the water heater and told me it needed to be replaced. He then gave me an estimate and told me they couldn't come out until MONDAY. So I'd be without hot water for the weekend, after being told it would be fixed on Thursday. This repairperson also told me someone would call on Friday to confirm my Monday appointment. All day Friday, I waited for that call, which never came. Not willing to simply HOPE that I'd be on the schedule for Monday, I called one of the other plumbing firms on Saturday, and they not only came out and replaced the water heater within 24 hours but charged me $400 less than AM's estimate. But the true problem I have with this situation is that AM sent me a bill for $115 for the two-minute service call, even though they failed to call me on Friday as promised and never, in fact, made it clear that I'd be PAYING a service call. Granted, I made that free call assumption based on the fact that none of the other firms were charging service calls. But I feel like the company was not only overpriced, but slow to provide service and didn't follow through on what they said they were going to do. Had they called me on Friday as they were supposed to, I might have waited for their slow, overpriced service. And after what little they've done for me, I certainly didn't expect a $115 bill. Bottom line: From my perspective, this is a company out to make as much money as possible with little concern for its customers.

If you need a plumber, do yourself a favor and give them a call. They are fast, knowledgeable, reliable and fair priced.

Daniel came in and saved the day with our shower remodel project. Our tub needed to be relevelled after another contractor messed up the installation. We also needed the plumbing connections to the shower handle/valve to be re-aligned...again fixing another contractor's mistake.

My wife and I were both impressed with his ability to not only do the job well but to put every effort into finding the best solution (i.e. the professional way to resolve the problem and connect everything together). Also, his communication throughout the project was top notch. I had never met him before this job started, so I'm not trying to help a buddy. I honestly just want others to find good contractors. Go with this company. They're the type of people you want.

Over the seven years we lived in the area, we came to rely on Kenny to cut through the BS and find a problem, fix it, and throw out some wisdom on how to avoid issues in the future.  In a world full of wannabes and crooks, this guy is worth his weight in gold.

They blew off an appt. that they had called to reschedule, and when they did show, they stayed for 10 minutes before leaving since they didn't have the right tool.

We have used Tri County a few different times and, while sometimes it may be difficult to get ahold of them (common in this area of East Texas where services are scarce) they are always honest, do a good job, and do not try to up-sell you on useless services.  I recommended them to my parents, which says it all.

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

Very transparent and knowledgeable! While we weren't able to do much, they credited me toward a future visit!

Needed a new hot water heater replaced due to it leaking. Phone customer service was excellent, David, my plumber was excellent. I was also happy with a garbage disposal replacement a few months ago by another plumber with Benjamin Franklin. Prices are probably higher than other smaller plumbing companies, but so far so good as far as I am concerned.

I used All Metro Plumbing Service today which left me a disappointed. He overcharges for open ground work as if under a slab. I failed to get an estimate before the work because I would have never paid that amount if I had known. He actually drove up and started before I came outside and that's how the estimate got bypassed. I know work looks different when repaired but this is way off and it should look similar to before he started. I needed my water on but I wouldn't use them again for those reason. He was nice but charged too much using a pricing book but under the wrong label because there was no slab. Last problem is he didn't want to take a check is trust issues so if he doesn't trust I won't again. His name was Michael and he's the owner but I can't use him again.

I used this company for an Gas Test inspection.  They were horrible.  The owner didn't want to do anything but get paid.  He came over and looked at the water heater and furnace, and said everything looked ok.  He didn't even want to put his gauge to pressure test the system.  He wanted to use an old gauge that i had.  When the city inspector came out, he said that there were several things that needed to be fixed.  The inspector said that the plumber should have know these basic things.  He also told me that the gauge was not valid and I needed an up to date gauge.  This guy never returned any of my calls in regards to the inspection.  i had to find a another plumber to complete the job.  Don't walk but run away from this company.

Everything you read in former posts is true.  They charge $49.00 just to give an estimate and that price Does Not apply to the eventual price of the repairs.  This is a complete waste of time and money.

The estimate they gave me was well above what another company did good repairs for of my toilet.  The will not give you a firm price until the work is done, then it's too late. Do not use them unless you are desperate, even then, think about it.

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