Best Businesses in Dallas, TX

Positive: quick. I called when our water main was shut off as a result of a PVC fitting breaking in the irrigation system. Being new to the area, I called several plumbers and CTX answered and agreed to come out that day. They arrived earlier than the timeframe expected, and the job took them 30 minutes or less to complete.

Negative: I received several return calls from plumbers who could have showed up later, but I waved them off as CTX answered first. When they arrived and looked at the damage, the price tag was $350. After continuing to receive plumbing calls, it sounds like this was significantly more than I would have payed had I waited a bit and asked about prices (in fact I send a photo of the broken fitting to one of the return calls and the rate was going to be significantly cheaper - although to be fair, that is easy to say after the fact).

Bottom line, very quick and courteous/friendly service, but the price was more than I should have paid. When I first heard the number, I was a bit shocked, but agreed to pay since they showed up. I will likely shop around a bit more (or exercise some patience) next time. To be fair, I'll attempt to upload a photo of the before/after work in case I am way off base.

What a genuine, kind person.  Bob has returned my calls on weekends and nights, given me excellent advice and encouraged me to the point that I could fix my problem myself.  I know that I can count on them for the big things that exceed my capabilities.  This company is clearly a Rockwall, Neighborhood Gem.  No need to rely on big companies who throw a lot of advertising dollars at us...Master's Touch is clearly a first-class plumbing company who can solve most problems...and quickly.

We have had NTX do plumbing work for us several times now, both major and minor. Scott and his excellent technicians set a new standard for outstanding service every time. They are quick, honest, and do top notch work. The whole crew is very professional and a joy to have in your home. It isn't always easy these days to find great service that you can trust, but NTX is the real deal. I can't recommend them enough.

Fixed my issue real quick and super professional! Thanks Joe Z.-- and on the first try!

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

This company is 5 star! They are professional,  and willing to go above and beyond. We called them out  about our hot water not turning off in the spare bathroom shower. After he took it apart he was able to clean out the calcium buildup  and saved us a TON of money! We will be a lifetime customer!

I hired Sunshine Plumbing to replace two existing 50 gal water heaters with a single tankless hot water heater. This is a big job and I did my homework choosing a reputable company. I received their information as a referral from one of the owners of my trusted HVAC company in Dallas who used Mark to install a tankless in his home as well.

Mark is honest, fair, down to earth, and a true professional in every sense of the word. He is also incredibly respectful with a great attitude... can you believe he asked me with a smile (!) how I wanted my floor mopped after him and his crew worked a long 10 hour day with almost no breaks. He stayed late just to make sure we didn't lose hot water overnight, and my wife and I both were very grateful for that.

If you've been down the home improvement path, you know there can be some surprises, and this job was no exception. Mark was incredibly patient and even had to reschedule some of his other jobs (and make return trips here), and he refused to take a *dime* from me until every last detail on the job was complete. WOW.

True craftsmen are hard to find, and Mark is one of them. I'm truly impressed with Sunshine Plumbing and will be using them for all future plumbing needs. (And, yes, tankless technology is absolutely incredible).

Public Be Warned!! This company has ruined my elderly and very sick parents nice Dallas home! Since Riddell was hired by my family a few years ago the plumbing in the home has NEVER worked properly with toilets not flushing and severe leaks and water damage in the home! I came to Dallas with my children for Christmas. We arrived and found water leaking into the downstairs closets and into the second floor bathrooms, and water was profusely leaking from the upstairs toilets (Riddell very recently installed) to the bathroom from the freaking light fixtures! I immediately contacted the horrific plumbers and asked them to come to the home on a emergency basis. The woman who answered was very rude and could not even give me a time frame when the idiot plumbers would arrive! The Managers could not be bothered either. HOURS later the technicians arrived and I asked what the hell was happening! This technician said I don't work for you! And he left!!! This awful (want to be tech.)came back only after my sick mother called and begged the company to return to help with the flooding into the entire second floor! Riddell plumbers fixed nothing and left the home a complete disaster with only 1 working toilet, no showers, and a home full of children and elderly! We had to leave the home early so we could shower!!! Monday the technicians finally showed again and somehow talked my mother (who has cancer and dementia) Into calling the owner of Riddell pluming to apologize!!!! Again the technicians somehow convinced my mother to call the owner and apologize for my google/Facebook reviews! Does anyone realize how bad this is!!! The idiot plumbers are also charging for a water restoration company they should be paying for! This company is trying to convince my sick mother this was a root problem! No this is a severe company and employee problem who prey on the sick and elderly! Can't wait to see the outrageous bills these thieves charge my mom for problems they created and have blamed on roots!!! Please never ever call this company! They will ruin your home, the employees are rude, incompetent, and manipulating! Only contact them if you have an attorney who works in the family!!!

These guys are the BEST in the business. I feel confident sharing their contact information with clients and friends. You will definitely use them again! I do over and over.

365 Million Years Ago
Early Devonian

Western Coast of Gondwanaland

Biting Insect Bay

July 18th

11:15am

(Slightly After Brunch)

It was at this most August point in Earth's history that the first amphibious creatures to evolve reached out with their stubby, scaly paws, and with deliberate steps, crawled out of the water and into the glorious sun.  No longer confined to the reeking pools of the fetid swamps, they were now free!  Free to roam the banks of slippery mud and begin their dominion of this new, uncharted world!  They were the pioneers of the new future, a new world order that would span the millennia.

And it was about three whole seconds later that they realized what a colossal #$@&!@ mistake they had made.

The problem was quite simple.  Land, by definition, was not water.  Land was here, under their feet, but the water was now inconveniently over there, and the further into the land you went, the more distant the water became.  And since water remained essential to staying not-dead, this meant that the more involved you became with land, the more work you had to perform in order to get water.

For the first amphibians, this meant hoofing it over miles of jungle, dodging 8-foot cockroaches and whatever other nightmares mother nature had just cooked up, all for the simple sake of getting a drink and live to see another day of roach-dodging.  Worse still, having kids required more water and an extended honeymoon at any one of a million watering holes that quickly became known as Predator Heaven or  Prey Hell (today known as Club Med).  

For millions of years, this was de rigueur for all the life that walked or crawled or slithered on this earth.

It was a serious bummer.

Then, around 245 MYA, the dinosaurs appeared.  These newer models were special because of their revolutionary approach to the egg.  Instead of dumping an egg in water and praying for the best as the roaches charged, these guys encapsulated the water INSIDE the shell of the egg.  Mothers around the world were free to fire at will as they pleased, the nearest pond and its minions of death be damned.

It was the world's first attempt at plumbing.

Sadly, it was about the most successful nature was able to devise until homo sapiens appeared.  It was the Romans who most famously tackled the problem of moving water from where it was to where people wanted it to be - mainly, in their bathtubs.  Because nature had forgotten about body odor during the leap to land, too.  

It wasn't long before the Romans invented indoor plumbing and health spas proliferated across the world of the ancients like Starbucks hitting virgin territory.  For the first time, life did not have to bust its hump for a dip in lavender bubbles and a good loofah scrub.

Unfortunately, the new technology was entirely based on pipes made out of lead, and the history of plumbing pretty much went downhill from that point on.

Perhaps it was an affectation of the lead coursing happily through their veins, but humanity bought into the whole indoor plumbing concept and added to it exponentially.  Baths became showers, showers became multi-headed, holes over the inlaw's room became toilets, and we all completely forgot how the whole thing worked.  

As the opportunities for profit grew in this ecological niche, a new breed of specialists with low-hanging jeans quickly evolved to pick up the slack and make a quick buck.  And many of them made more than just a quick buck or two.  For the unwary ex-amphibian caught in the clutches of a wrench-wielding roach named Bob, a $2 leak in a shower could easily become a $15K home-improvement odyssey through the depths of hell.  And as quickly as the damage was done, Bob and his ilk would scurry back into the underbrush to hide under logs and leaf litter to await the next sucker to call out for a water heater installation.

Ever since, it's been a hard job to sort out the roaches from the saints.

Happily, Speake's is one of the few saints on the block.  And what miracles they perform!  They arrive, when they say they will arrive.  Their arrival window can be as little as 2 hours.  They know what they're doing, and do it very quickly.  They are very free and open with advice and options, but don't push a hard sell.  And they go the extra mile to make sure everything is done right.

My parents had a leak in their shower.  $15K was the estimate to rip it out & replace.  But Speake's diagnosed a potential seal leak over the phone and talked them through the fix.  About $50 and some elbow grease was all they needed.  They did it themselves & hired Speake's to install a set of water heaters.  On that basis, we had Speake's install our new heater.  It wasn't cheap, but they used quality materials you don't get from Home Depot.  Better yet, they installed a catch-pan for the water and the release pipe (which went through the wall), gratis.  Speake's gets my highest recommendation

Fast on the response!  Their plumbing team is friendly and up front with you.  Overall, a great experience!

Great service on time and on their estimate
This will be my go to plumber for the services they performed.

These guys would have been great except they are absolutely unwilling to help after the work has been done.  I specifically asked them before and then again after the work was complete to break out labor from parts.  They are unwilling or just too lazy to do so.  The owner will not return any of my calls and keeps having his secretary handle his difficult customer(s).

Drip Doctor Plumbing is the best. The owner Dj is reliable, affordable, experienced and honest. He has done multiple jobs in our home and work done is great.  I would recommend this company for all your plumbing needs

After having foundation work performed, it was discovered that I had an under slab leak.  Through the process, I was referred to Randy of RWD Services, he was outstanding.  I wound up having some major work done. Randy and his team were phenomenal. They had all of the equipment necessary to perform in-depth tests to get to the root of the problem. Randy is very communicative, thorough and proficient.  He and his team pay close attention to detail, they leave the work area clean and diligently work to meet deadlines. He went above and beyond.  I highly recommend  Randy and RWD Services.

After receiving a $3500 estimate to install my pelican water system by schrader plumbing, I called True Plumbing.  Cameron was nice, polite and HONEST.  He explained to me the cost which was one third of what Schrader offered.  I appreciated his fair price, but since I bought the unit from the manufacturer, pelican had a better deal.  I do want to tell you that their honesty is much appreciated.  That is hard to come by, and next time if I have plumbing needs, I will call them back for sure.  

I recommend

A neighbor recommended The Plumber. I called and they were able to come the same day. Our normal plumber gave us a timeframe 5 weeks from now. Two people showed up,  both wearing masks. They were able to to find the leak in nothing flat, in a different place than where I thought.  They were able to fix the leak in less than an hour leaving just a small hole in the wall to have repaired.
I now have a new plumber for any neds I have.

Because my hot water was warm at best, I assumed the problem was my 12 year old water heater. The Home Depot plumbing contractor suggested I may also have a slab leak based on information I gave him and they do not repair slab leaks. I called Icon plumbing. Travis confirmed that I had a slab leak on the hot water side. He also said that they do not usually have to jackhammer the floors, saving my beautiful wood floors. They repair the leak and run a new line through the attic. They repaired the leak located behind the wall of my washing machine and ran a new line, through the attic, from the leak to my water heater.

The bottom line was my floors were not jack hammered and after leak was repaired, my water heater did not have to be replaced (saving money). The only repair I had was 4 sheetrock hole repairs which is much cheaper than repairing floors. Icon plumbers Travis and Joe are great guys. They were respectful of my home and left the work spaces very clean.

Addendum-I was quoted over $4000.00 including water heater replacement from another company. Icon plumbing made repairs for less than $3000.00 without water heater replace or wood floor repair. My last slab leak was in my master bath. The home warranty plumber jackhammered the floors and charged $3800.00. Plus I had to repair my bath floors. The home warranty company would NOT cover costs and I immediately dropped them.

I am a two time customer of Olshan Foundation Solutions.  The first time we used the company about 8 years ago, everything was great.  Well with the recent drought, the area of the home they didn't stablize before needed repair.  Since the experience was so good the first time, we didn't hesitate to give them a call.  Let's just say a lot has changed in 8 years - it a BAD way for this company.  The price quoted was for a certain number of stablizers, however no one informed me that they reduced the number of stablizers but kept the price the same.  The sales person sold one thing and I got another.  It wasn't until half way through the first day of digging and drilling that an experience supervisor came out to let the crew know where to dig and drill.  Even then, I am unsure of his qualifications.  The crew chief was nice enough, but I had communications issues since he spoke broken English at best and I know minimal Spanish.  After all the wholes were dug and supports placed and it was time to fill the wholes with cement, the crew chief told me they broke 3 post tension supports in the foundation and they would need to send an expert out to the house to repair those.  With these issues, the 4 day job is approaching 2 weeks long.  And to boot, no one told me they do not replace tiles removed or the carpet that was pulled back in any way - even though they did this for me 8 years ago.  Now that they say they are finished, the main reason I called to have my foundation checked out was a huge crack in our brick along the master bedroom - still is left unresolved.  

DEFINATELY GET A SECOND OPINION and ASK A LOT OF QUESTIONS before deciding to go with this company.  They were great once - but totally suck now.

Be warned, consumers!  Technicians employed by this organization are paid on commissions to upsell you with services or even new equipment that you may not (and probably don't) need.  I experienced this first-hand, and it was not a pleasant experience.  Their tactics are, at the very least, deceptive.  Whatever you do, get a second opinion!