Best Businesses in Dallas, TX

Guy showed up, I hope is not represent the company anymore.
We went with someone else.

Numerous calls, voicemails and text messages were left, all of which went unanswered. It's been a few weeks and still no response. The only reason I gave two stars and not one, is two separate people recommend this company (that is if you can reach them). Don't waist your time by calling, only for your messages to land on deaf ears.

I called a plumber out and was charged $750 to do an emergency job. I overpaid by about $700, so this go round, I called these guys, they figured out the problem within minutes, provided a quote, AND told us how to fix it ourselves for cheaper if we wanted to go that route. After trying many plumbers in the DFW area, I have now found my go-to plumber. Cannot recommend enough!!

I am changing my earlier review as we were able to connect and Joe was very apologetic and understanding for the miscommunication. He has been very responsive after intial fall and I will consider him for my next project. My recommendation is to stay connected with him and all goes well.

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

Nathaniel is by far the best plumber I have ever worked with, he is very professional and reasonably priced.  We have had a few random things go wrong recently and he is very responsive, shows up on time and gets the job done.  I would highly recommended him!

After a very disappointing experience with another plumber, I found Mark and Sunshine Plumbing.  So glad I did.  He listened, communicated well, arrived when he said he would, took care of business and was reasonably priced.  Can't do much better than that when it comes to a plumber!

This company is great!  I had another company coming to refinish both bathroom vanities and discovered the night before that the water cut-offs under the sinks were frozen and could not be turned off.  This would have meant turning off the water to the whole house for a period of 4 days, which would have been very inconvenient!  I called Riddell at 7 a.m. and they were able to send Brian out within 1-1/2 hr.  He was able to replace the cut-offs in both bathrooms, including both toilets and remove the faucets and drains in both bathrooms for the vanity refinishing job all in 1-1/2 hr.  He was amazing and did excellent work!  I felt that their pricing was fair as well.  Thank you Riddell Plumbing!

Price $ gouging a customer is Not acceptable and will be dealt with by the Texas Attorney General.

Hot water heater went out Sunday night ... Speake's came Monday Morning! I saw the great reviews on Yelp, remember seeing their truck around town and called in soon after they opened at 7am  -- what a relief to know that a great plumber was on the way with a new water heater. They were very polite, explained what they needed to do and were very clean. The part of the garage with the water heater looked even cleaner after they left. I was impressed with the tidy job of pipes and hoses in our hot water closet and also that they went into the attic to verify that the venting was correct. I also appreciated that he showed me how to turn on the water heater and what to do if we ever needed to turn it off. And all of this for a reasonable price. I'm glad I called Speake's!

Abe of Strittmatter Plumbing, Heating, and AC repaired the water main line to my home and I could not be happier with everything about his work and his demeanor! Abe was very professional, always on time, extremely knowledgable, and very clearly FAIR and HONEST (which is So, SO important to me!). Abe did excellent work on what was a fairly complicated job. I felt like I was in such good hands from start to finish. And that's exactly how I like to feel when somebody's working on my home. For me, that feeling of confidence and trust is worth everything! The support staff at Strittmatter was also completely above and beyond -- they were EXCEPTIONAL -- in regards to their personal approach, their kindness, professionalism, timeliness, helpfulness, you name it. They were really, really great! Thanks so much, Abe and Outstanding Staff, for being so competent, professional, knowledgable, and HONEST! You really warmed my heart. Truly.

Great service on time and on their estimate
This will be my go to plumber for the services they performed.

Be aware of this company. They were supposed to tunnel to make a repair not go through the tile. When confronted with the error, their employee lied and claimed he was told by the owner and myself to drill through the tile rather than tunnel. The experience got worse from there. I used them on my personal house and have referred them to clients in the past but the way they treated my client was completely unacceptable.  Make sure you get every detail in writing if you do decide to use them.

Need to get a shut off valve replaced and DJ came in as promised and did the job as expected with a reasonable price. Also very respectful of customer culture and very professional. Will most definitely call DJ again for any plumbing need.

RWD Services will take care of your needs!  We had a couple issues that were resolved with some communication, the owner made it right!!!  For a recovering cancer patient and a disabled wife, they tried to make the process of sewer line replacement as easy as possible!

We just had our sink fixed.  The guys were efficient and knew right what the problem was.  They shared their knowledge and did it with a friendly smile.   If needed, we wouldn't hesitate to call them back again.  Thanks True Plumbing!!

I highly recommend The Plumber. I first had the owners son Casey and Nate install a new kitchen faucet. They did a great job. So respectful and knew what they were doing. I then had an appointment with Curt, the owner. He installed a new toilet in my half bath in like 30 minutes. So nice. He lives a street down from me in Parr Park. He's coming back next week to move my old toilet to the curb for bulk pickup. Couldn't have been nicer. Reasonable prices. Been in business for 40 years.  Please call for your plumbing needs!

I'm not sure where we came up with their card, probably from a neighbor, but when we needed a cartridge replaced inside the knob for our tub, we gave them a call. First thing to rub me the wrong way was that he 30 minutes late for our 9am-12pm window. I took off a morning of work for this and I understand you drove from wherever and there was traffic, but give me some notice so I can give my office some notice.

I told him where the water shut-off was for our building, and he disappeared outside for 20 minutes. Once he gets back upstairs he starts going over the costs with me, before he starts the work.  I definitely appreciated that because the cost BLEW ME AWAY.  He wanted $582 to replace a $25 cartridge and a $35 knob. He wanted approximately $330 for the actual repair, $175 for what he described as the labor for walking from [my] unit on the 2nd floor, to the water-shut-off valve on the 1st floor. Which, coincidentally, was less than 50 feet from where he had parked his truck.

Finally, he wanted $79 for some kind of warranty service plan that gave me a discount on any future visits. I told him to remove the warranty; I didn't need it. But, without the discount the warranty provided, the cost of the repair went up to $400 and the labor went up to $190. With the discount plus the cost of warranty it would have only saved me $10 total. What a scam! Not to mention he had quite an attitude that I would question his pricing methods. I sent him on his way. He might have done a stellar job, but it wouldn't have been worth that price. I was willing to pay a little extra to not have to go to the trouble myself, but $582.00 for a plumber versus $60.00 at Home Depot is a no-brainer.

We hired Olshan two years ago to repair our foundation.  It appears as though the foundation work was completed correctly, however, it has only been two years since installation.

My dissatisfaction with Olshan relates to the impact of the subcontractors to my property.  Apparently, my 25-year old Oak Tree was great to bang tools against to release clay mud from them as it ended up having dozens of gouges in the bark because of this lack of care towards our property.

One of the main lines to our irrigation system was damaged during their work, however, they said they repaired it.  Recently, we had an irrigation system technician come out to find a leak in our line and it turned out to be exactly where Olshan damaged it.  We learned it wasn't repaired properly, necessitating more work to repair properly, costing me $175 out of pocket.  

They also left way too much soil in the front of the house, requiring me to move about a dozen wheelbarrows full of soil to the backyard - lots of work.  I would never recommend Olshan to a friend or family member based on my experience.

DO NOT use this business! The technician showed up on time and was very pleasant. Hi quickly diagnosed the problem as a condenser coil that was cracked and lost most of the Freon. He explained this freon was $95 a pound and we needed 10 to 11 pounds plus a new coil plus labor so we were looking at $3500+ for the repair. He thought a better option was to replace the 14 year old unit for about $10K which we could finance at 0%.

Well we called a second party who found the problem was a broken wire in a connector and replaced the wire harness, checked the rest of the system and told us the compressor fan probably won't last too much longer and charged $300.

BTW that individual can get us the same new A/C system the crooks at A#1 quoted for just under $6000

DO NOT CALL THESE CROOKS

Following up with their We want to make it right message is touching but the owners really seem to be indifferent and show no real interest in discussing their business. Instead they are hiding behind their Customer Service staff and won't speak directly to you. It has been three days since I reached out to talk with the owner and her response was to not respond to my personal email address.

Btw the funny rating from Mateo is the technician that diagnosed the completely dead unit with no Freon. The next technician from a competitor actually found and fixed the problem. The unit is still running fine now 5 months later.