Parnell Plumbing

These guys are great! They worked me in even though they had a busy day. Made all the repairs I needed and at what I think was probably a more than fair price. I'll be using them from now on.
  Thanks Terry, Kane and the crew.
Stay safe!

They do efficient and effective work and are very friendly and terry  was very kind and only did the best work with top notch appliances.

Parnell Plumbing were wonderful! I didn't know what to expect after our first busted pipe. They got to us as soon as they could and were affordable! Thank you so much!!

Kind and professional! We had a ceiling leak and our plumbing is in the attic. We found the source under the insulation and wet boards under some plumbing. We thought we had a slow leak somewhere. We called on a Sunday and left a voicemail explaining our issue. We we called back on Sunday evening (not a usual thing since he has a route) and we were out on first thing Monday morning.

He came out and found it to be a roof leak instead. Very thorough and a nice guy all around. We asked how much we owed him and he said not a thing since ehe didn't do anything. He just asked we call him if we need a plumber again. Which we MOST DEFINITELY will. And you should too.

Let me start off with the good.
Terry does really great work. His stuff is top notch. His prices are good, and if you have a problem with his work afterward, he does what he can to come and fix it. So... good if you don't need a stop what you are doing emergency and can wait a day or two for your leak or quick fix to happen.

Then there's the bad. I've had what I would consider a large personal project. I told him he could have it if he wanted it and there was no explicit expression that he didn't. I figured he was just busy. He couldn't manage my expectations, Dianna P. (his wife and in charge of the office phone) just quit picking up all together, and unless I called Terry directly, I wouldn't get a whole lot more than I'm busy, or there is an emergency, and I will get back to you later today. The last time he said that it was last week. My project is now behind and I'm forced to find a reliable person to rescue me. Now that I look at it was possibly a passive aggressive way to say I don't want to do it, so I've got someone else. Also, don't ask him to give you a quote on stuff... if you aren't interested in buying then or if you need him to look up prices for  you, you will never get them. He'll forget about them because he's too busy.

Had to call Parnell out again due to my hot water heater shutting down 6 months after he replaced a part--he didn't charge me and came as soon as he was able.  He was even apologetic for the delay.  REALLY nice guy who knows his way around a hot water heater and was able to discern the problem in no time.  Great to have a trustworthy plumber!

Really good service and very honest. Terry claimed the parts for warranty for me and just charged me reasonable price.

Very polite and got things fixed right away.  I appreciate they were able to come within a few hours of calling.

I haven't used this service yet but I did make a call, sent pictures and got advice from one of the plumbers. He was patient and assisted me without trying to sell me anything. He even told me the project I was looking to have done could be completed by just watching a YouTube video . Honest man. I have saved his number as I just bought a new home and need good honest people to keep in my little black book.

We have used Parnell Plumbing twice and I have already given their number out to a couple people. We had a slab leak in January that the home builder was responsible for and he didn't even charge me for the service call, just a nice group of guys!

Nice guy.  Prompt, excellent work and doesn't overcharge.  I think we've found a permanent plumber!