Kerry H.
10/06/2014 12:00:00 SA
I don't usually write reviews, but these guys certainly deserved it. We had water gurgling up from our front yard and dug up the area to find what we thought was the water main leaking. We tried to fix it ourselves, but it just leaked. So after being without water for a couple days we called multiple plumbing businesses and Carrollton Plumbing was the only one to answer the phone. The guy said we always answer our phones. They were booked solid but still sent some guys out within 3 hours to take a look at what we had and give us an estimate. They showed up when promised and quickly informed us that what we were looking at was the supply to our sprinkler system, not the water main. They turned off the main shutoff to the sprinkler system and got us our water back on in the house. Hooray!! They said that we were well on the way to fixing it correctly, just using the wrong glue. They told us that they would hate to have to charge us the $400 to re-do the repair when we could just do it ourselves again with the correct glue. They told us what to buy and headed back to their truck. When I asked how much for the service call, they said no charge! Just call us next time you need a plumber. We certainly will and will recommend them to others as well. Honesty over greed is a rare thing in businesses this day, and it was a real breath of fresh air dealing with these guys.