Best Businesses in Dallas, TX

Hee Prestigious has done many jobs for us over the last decade: replacing toilets, fixing leaks, replacing our water cutoff outside the house, you name it. They are always responsive, have fair prices communicated prior to starting the work, are respectful of our space, and do a great job of cleaning up after the job is done. They are our go-to plumbers!

Wayne installed a first rate tankless water heater.  We've been using it a few weeks now and really enjoy having endless hot water.  Wayne was able to work through issues that came up during the venting install along with the gas upgrades we needed.

I initiated a message on Yelp to inquire about an estimate about replacing a kitchen faucet, blowing out the line on a tankless water heater, and installing a spray nozzle for the master bathroom tub, which I included pictures for each project. Jerry, the owner was very responsive in contacting me, which he said that they have an opening between 3p and 5p the next day. I agreed to utilize their service, which Lois respnded to set up the appointment details. A text was received to keep me in the loop when the technician would he heading to the house, which I asked Lois to have him call my fiancee' to get a more exact time he would be arriving since she wasn't home (I was at work).

Chance Roberson, the plumber, called her and sounded as if he wasn't really interested in doing the work since there would be a lot of labor involved which he asked my fiancée if she would like to reschedule the appointment since it was going to take longer than 2 hours to do and that the manufacturer of the tankless water heater would have to be called. My fiancée told him that it was the plumbing offic who set the appointment availability, which it should have been understood to him what work was needing to be done since I had sent pictures of the projects, as well as details of what was needing to be done. Chance sounded a little abrasive while talking to my fiancée and told her that it's the appointment scheduler's fault for making the appointment for such time frame when it was going to take longer. Again, Chance sounded from the get go that he wasn't interested in coming out to do the job based on his tone of voice and demeanor. My fiancée decided that his service would not be needed and decided to go with another plumbing service, who ended up coming out and completing the job with no issues.

I will say the initial responsiveness that between me and the owner/office was great (thus the 2 stars), up until the plumber got involved, which definitely caused us to have a negative opinion about the business.

I had a plumbing job that kept getting delayed because the plumber kept pushing out our appointment. I tried to stick with them since we've had an ongoing relationship, but after the third reschedule I was fed up. I went online and found O'Bryans, and O'Bryan's was fantastic to work with! I called in, got an appointment scheduled, and assessment all within my required timeframes.

I think I just need to start working with professional plumbing services.

PLEASE LOOK AT THE EDIT. THIS WENT FROM REALLY BAD TO AWESOME.  You don't see companies taking ownership of their business like Mr Doug Just did.

Called, very courteous. Made an appointment. I was told it would cost 129.00 for the visit.

The tech came changed one fuse that took less than 10 minutes.  

This was for A thermostat that I had installed that got no power after I got it installed; it Is literally 4 little screws, 4 little wires; once the tech changed the fuse he just mounted the thermostat; he never told me anything about this being an extra charge ! After all I called for the thermostat to be installed.

Well, it was 129.00 for his visit plus 120 to install 4 screws and a few wires... my old thermostat was already out, he even said your installation was almost completed so I will give you a discount   Well... his discount was a total of 250.00!   Fine if you want to nickel and dime for every little thing but, he never explained that it would cost an additional 120 to complete an Installation I had begun.   Deceptive and sneaky is not a good way to do business.  After a review I left on their system I got a call almost immediately. I told them what went wrong.... Guess what... nothing happened!  To ad insult to injury I got a card in the mail thanking me for the business.... This is where I draw the line, you came for 10 minutes charged me 250.00 ??? How is this good service???????? I feel like I was robbed.  It would have been ok if I was explained that I was going to be charged extra to complete a job I had almost finished..... I will never hire them.... The sad part is that they didn't care! After I spoke to someone nothing happened, this is why I was compelled to write this specially after their thank you card??? Really???????    PLEASE SEE THE EDIT.

I received a call from MR Doug, he is the GM for this business.  

He investigated what really happened, his tech was at my house less than 15 minutes, I was his last call, Mr Doug explained that he did not deliver on the diagnostic that they have to do which is about 45 minutes or so, he went on to explain that the 129.00 is for a complete diagnosis of my whole system; that didn't happen.  He said we failed to deliver I am going to make it right  he also said he hopes that they didn't ruin the opportunity to serve us.

I don't come across someone with that kind of integrity, it isn't about the money; it is about being honest, he is as honest as they come. For this reason; I have changed my rating from 1 star to 5. In my book this is how you take care of business, honesty is a rare commodity.  

Thank you Sr.

Thank you, none is perfect and, this is how we get better. I'm glad things ended this way and, I will be sure to call you guys should I need anything in the future.

If I could give negative stars I would.  Took the day off from work for scheduled install of kitchen sink (which is hard to live without).  The window was 10am -11am.  At 11:30am I texted to see if I could get an estimate arrival time.  No response.  I called at noon and Matt texted me he would call in 15 mintues.  That was literally 27 hours ago and I never received a call or a text from him.  I understand emergencies happen but not follow up at all is inexcusable.  I would not waste my time with this company.

I was very impressed by Daron ( master plumber) professionalism and his level of knowledge. He showed up with his co worker
Uriel and did the job. He also followed up whenever I called!!! I highly recommend pure plumbing.... the office people were super nice too!!!!

Wow! What great customer service! Loved that they send you a picture of who is coming over. Makes you feel safe.

They got to us so fast and the response time was such a relief.

Matt got right to the problem, had a solution, and was efficient with his time. Gave us good advice and pricing!

Definitely will be using Schrader Plumbing in the future! Thank you!!

I couldn't be more pleased with the extensive work done at my house by the team at Accurate Leak and Line (AL&L) to replace my worn-out and leaky cast iron sewer piping with PVC.  They were recommended to me by a close friend from my church for whom they had done a similar project a year or so ago.  

I'm in my mid-60s and have dealt with more contractors than I can count over the nearly 40 years I've been a homeowner.  Accurate Leak and Line checks ALL the boxes when it comes to being an excellent contractor.  Initial assessment, proposal, communication, implementation, and follow-up were all handled with professionalism, consistency and courtesy.  They showed up each day exactly when they said they would.  When my personal OCD tendencies showed up and I asked too many questions, Christian, my project manager, responded graciously and respectfully to every question I had.  The excavation crew from Deanda Excavation was first-rate with every facet of the digging, tunneling and backfill.  They took great care with my yard and house during each phase of their work.  The team of AL&L plumbers that handled the actual replacement of all the cast iron with PVC (and it was a TEAM - I think it was at least 6 or 7 plumbers) knocked out the entire plumbing job in a single day, and did it with astonishing efficiency.  They went above and beyond in ways I definitely didn't anticipate.  For example, they installed two dedicated in-ground cleanouts that never existed at my house before for easy maintenance access at the kitchen sink and half bath drains.  If there's ever a clog, it will be easier than ever to clear.  When the project was finished, my house and property were undamaged and greatly improved.  

On the cost side - Accurate Leak and Line charged me the same amount that another reputable contractor had quoted - but the competing quote was ONLY to replace the cast iron plumbing under the house and did not include the long run of pipe (actually two separate runs) from my house to the city sewer service at the alley.  Because of this difference in project scope, the Accurate Leak and Line quote ended up being substantially lower than the competing quote.  And the job is now 100% done.  

If you ever need this kind of project done, use these guys!  You won't regret it.

Called Monday am for clogged kitchen sink, came out same day. Will recommend him and plan to use him again!

Blue from Professor Plumb came out to snake a clogged drain pipe. He came on time, was professional and courteous, and got the job done. The price was as quoted on the phone. He gave advice on how I could do the work myself in the future, which I appreciated. Highly recommended.

Yesterday I was in a tight pinch because Lowes had canceled on me again for my toilet Installation!   Being that my HOA was already notified, I looked for a plumber that could come out last minute.  I called HC plumbing.  Jason answered and said he could come out immediately; he just needed the address of the Lowes and pictures of the toilets.  When I asked him for an estimate he stated don't you do that to me!   His tone didn't set well with me, but I was in a pinch.  So, we when we arrived at Lowes I texted him the address and pictures of the toilet.  No response, so I called him twice and it went straight to voicemail.  Then I had an idea; call from my husbands phone.  To my surprise, the phone rang, and guess who answered....Jason!  I told him I had tried to reach him on my phone, and he played dumb.  We went over pricing, and he told me it was $250/hr!   I then asked if he starts charging once he starts driving my way, and he said he would charge 30 minutes for drive-time.  Then he added, what it sounds like is that I'm out of your budget!   This guy is so unprofessional and rude!  I don't care how his plumbing skills are you don't want someone insulting you while you are paying them!

I called Deans Plumbing to install my new garbage disposal.  We got lucky and did not have to wait long for an appointment.  The plumber , Orlando and his assistant Chris were extremely efficient.  Orlando took charge and immediately took out broken disposal and installed our new one.  Some pipe configurations needed to be done .  New equipment works perfectly. Cost of work was fair.  I would recommend Deans Plumbing to anyone needed plumbing work.   Larry and Esme

To clarify, Tracy Morgan called in the request for us. She paid the $225, had one unsuccessful visit and could not receive any communication afterward despite multiple calls. We have gotten the work done with another contractor.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Needed a plumber during the recent hard freeze due to a leak at my water meter.  Been having problems with this leak on and off since I bought the house 15 years ago.  Always fixed it myself.  This time I decided to call a plumber to get it fixed right and for good.  Called me back and said it would be a couple of days because they were slammed.  Perfectly understandable.  He called and had an opening a day earlier than promised.  Michael was polite and so professional.  Had the problem fixed in about 30 minutes and charged us just under $200.  Water back on and we are so happy!  Would definitely use them again.

Rey was terrific! On time and very courteous. A very professional man. He fixed an ongoing problem causing my kitchen sink to back up. I'll definitely keep his contact info handy. It's impossible to find a skilled plumber with fair prices. After renovating homes for 20 years, we learned that good plumbers were the most difficult to find. I'm so glad I found you, Rey! Thank you!

Tony Dang who works for Blacktie plumbing has No morals. I had some foundation work done and he came in to do the post foundation sewer leak check to make sure everything was still ok. Even though they only raised the foundation less than an inch. He tells me that the sewer line had all of these cracks in it. Mind you the sewer line was completely fine before the foundation repair. He tells me that he has to come in my house and tear my floors up to try and find and repair the cracks. Knowing that would cost thousands of dollars and it not sounding right, I decided to get a second opinion. I called an HONEST licensed plumbing company, they did their sewer leak test and they told me that there were NO cracks or breaks in the sewer line and everything was fine. I wish I could give this company zero stars. Tony Dang is a crook, and should be ashamed of himself. If you are smart, don't use this company!!!

He responded quickly to our message and originally said he could come first thing in the morning.  Since the clog was in our mainline, we asked if he was able to come out that day and he was at our house within an hour to unclog our mainline.  He was friendly and knowledgeable.

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