Best Businesses in Dallas, TX

I figured Pablo must have written some of the reviews himself since there are not a lot of businesses that get all 5 stars.  But now I know, personally he deserves them.  He installed a new and removed an old toilet and 1) was on time, if not a little early, 2) he removed the old one and took it with him so I didn't have to dispose it myself, 3) he cleaned the area prior to installing the new one, 4) he cleaned up everything afterwards and even  took the large carton that came with the new toilet with him.  So I didn't have to do anything after he left.  And his prices are competitive.
Good job overall.

So I found a warm spot on my floor and after a google search I thought it might be a slab leak. I called Legacy Plumbing, based off the great reviews the next day when the warm spot was still there and scheduled an appointment for two days later when I was off work. They gave me some tips to help in the meantime. They also went through and broke down pricing so I had the right expectations before hiring them! I felt their prices were more than fair. The receptionist I spoke with was so kind and helpful also when I called with a question. On the morning of the appt, when the plumbers were en route to my house, I received a text message with all kinds of information on the senior technician who was coming to my house.. so I could read up on his experience being in the profession. Both plumbers that came out were awesome... Canon & Gerald, I couldn't speak more highly of! Professional, knowledgeable, very thorough and patient with me ..and all of my questions. This plumbing world is unfamiliar territory for me and they explained everything in a way that made it so much easier to understand. I'm grateful for them making such a stressful experience so smooth.
I also was super grateful they didn't have to tear up my floors or the drywall inside my house. Instead they abandoned the bad/cracked line under the slab and rerouted a pipe from my hot water heater up through the attic to the guest bathroom which is where it needed to go. I have a single story home which made it an easier task to accomplish.
Overall, I'm so glad I chose Legacy and will most definitely choose them for any future repairs or needs!

Super impressed by this company in both response time and really wanting to help their customers.   My technician was Chance and he was all about helping solve whatever challenges I had at my house.   They will be my new go to for any plumbing or gas issues.

These plumbers are great! Great price and better service than any plumber I've ever hired!

We had the main waterline replaced to include all the home being rerouted with PEX.

A few days later I called the actual plumber that was at our home about a few concerns for the job they completed earlier. He answered and scheduled a time that worked for us the next day.

He and a helper came out and resolved the minor issues and actually went above and insulated a line they did not even install.

It's a company I'd recommend!

I initially called Rescue Air Heating and Cooling to perform a check up on my air conditioning as the bottom floor was not staying cool. The original technician came out then said they would need to reschedule due to rain. A different technician came out to service our air conditioners a few days later and presented us with a couple of options to replace or refill. The technician was very pushy to sell us a new unit that was priced 2x the price as another company had quoted us then proceeded to talk negatively about competing companies which I found rather unprofessional. Perhaps a bad day? Shit happens and it's been a rough time for everyone.

About three days after the technician left, I started experiencing issues with the upstairs air conditioning. As the next couple weeks heated up, I was hesitant to call Rescue Air after the previous experience.

Josh, the owner, was kind enough to listen to our experience and send a different technician the next morning. They explained additional options to repair or replace our air conditioners. After discussing the options, we decided to have them replace both air conditioners instead of getting a refill every summer. In just over 24 hours, both air conditioners were replaced. It's over 90 degrees outside and it's finally less than 80 inside (it's actually 72, but who's counting )!

Given the initial hiccups, I would still recommend Rescue Air and call them for any future services.

I can't speak to Matthews work, but I can speak to his customer service and initial phone call.
Matt really took the time to help put me on the right track with my water heater installation and did not try and use me in any way.
I sincerely believe he's the kinda person that likes to help people and the next time I need plumbing work he'll be at the top of my list.

We had a leak in our front yard in the flower bed.   Another company provided me with a quote that I felt was a bit high.   Based on a referral from a family member, I called Pure Plumbing to get a second quote but they said they couldn't provide a quote over the phone.   They offered to come and take a look at the problem and provide a free estimate.   The plumber came and said it would cost $325 for an estimate.  I told him what the other company told me was the problem but he said he had to make sure himself.  Since it was already mid-afternoon, I told him to go ahead with providing me an estimate thinking that I could talk to the office later about the charge for providing an estimate they told me would be free.  After about 10 minutes, the plumber confirmed that the leak was coming from the homeowner's shut off box (which is what the other company told me as well).   His verbal quote was almost twice what the other company quoted me.   He did offer to take the $325 cost of the estimate out of the repair price.   However, he refused to email me a copy of the estimate and said that we would have to close out the transaction before he could provide me with the written estimate.   I asked him to wait outside so I could contact my husband to see what he wanted to do.   I also called the other company to see if they could come out to fix the problem that day but they were booked until the following week.   Since I work from home and didn't want to go without water for another 5 days, I agreed to have him do the work.   After the work was completed, he emailed me the receipt/invoice which has no details of the repairs performed.   I contacted the office the following day about my feeling misled on the free estimate and the invoice.   The person told me they would talk to the supervisor and get back to me on Monday.   On Wednesday, I still had not heard back so I called them again.   The person I spoke to said that the charge for $325 was for work done to locate the leak (10 minutes that he spent to dig in the flower bed to find the hole in the plumbing), and if the problem had been obvious they wouldn't have charged me for the estimate.  It still doesn't make sense to me how they can say free estimate when it's only free when the problem is obvious.  She said she would talk to one of the managers and get a revised invoice to me within 24-48 hours.  

It is now Friday evening and I received no resolution and still have not received a revised receipt/invoice.  I would not recommend this company at all.   While their free estimate claim may not be fraudulent, it is completely misleading.

I had low water pressure in my home since last August. Finally decided to do something about it. I called the right people! Sergey was my technician. He was prompt, knowledgeable, professional and clean. He explained what he was doing during every procedure he completed. Ended up finding and changing a main line pressure adjustment valve. Thanks to Sergey, the day was quite pleasant. Thank you!

I chose Accurate Leak & Line mostly for their high rating on Yelp, but also because of their very competitive quote; I got several other quotes that were a fair amount higher. I was not disappointed: They did all the things that you hope a contractor will do. They showed up when they said they would; they did the work well and kept me up to date; they were polite and respectful; they cleaned up well after they were done; and the final bill what exactly what they had quoted. They showed a high degree of professionalism, something that a lot of other providers lack. I give them my highest recommendation.

This family runs an excellent business from start-to-finish! Extremely prompt, honest, and efficient. Matt even showed my 2.5 year old son his tools and let him help--he hasn't stopped talking about it since! Highly recommend!

I have used Professor plumb, Blu, for water heater installations, faucets, toilets etc. The service and price are top notch. Honest with integrity.  Didn't know this existed anymore. thank you, the Tuckers.

I had an urgent dishwasher issue we wanted to repair quickly at my sister's home due to water leakage.  After many calls for available plumbers in her area, I settled with Jason.  Jason booked us in for the next morning.  I must say, he were prompt traveling updating me via txt and proficient with his craftsmanship upon arrival.

Jason confirmed my fear of a water supply line leak and repaired such as well as installed the new dishwasher I had purchased for my sister.

His work were nicely done and the work area was left super clean. If you have an emergency or need any plumbing and desire a GOOD plumber, do give Jason a call.  For you will not be disappointed.

Meh.  I always begin relationships with new repair companies by acting absolutely ignorant of their practice.   This allows me to better judge their honesty, integrity, and workmanship.  These industries are all about repeat business and recommendation.

Dean's Plumbing was not only over-priced for everything, but prices went up as I allowed myself to appear more confused by their explanations.  One procedure in particular (just flushing a tankless heater) I have actually had performed many times by many companies, eventually just doing it myself.  Dean's quoted the highest price I've ever heard for this.  It was in the ridiculous range, frankly, coming in at 2-3x what most other companies would do it for, and of course about 100x my own cost for performing it myself.

I found them slightly dishonest and sly, willing to take advantage of customers who may not understand much.

The workmanship was par or slightly below.  Care was not given to sealing on the outside (i.e., none was performed at all).  Yes, this is technically not their job to handle.  But, it has always been a value-added for other companies.  There was zero inspection for possible water damage in a place where it was likely to have occurred.  I have my own snake cam.  I'll figure it out.  It's not as if they were tight on time.  The gentlemen were very chatty about many things for a lengthy period, during and after payment.  This seems to be just laziness or apathy on their part.

Masks were not used at all by one gentleman, and only partially by another.  Social distancing was also lacking.

I understand that any of these businesses can be a crap shoot, depending on who you get to come out.  Perhaps that is the reason I am the oddball out in these reviews.  But, each and every one of them represent the main business and the main business should be judged thusly.

Would not use nor recommend this company, again.

We had water running across out sidewalk.  We had a huge amount of water leaking from somewhere under my house / yard.  I called The Leak Whisperers in the morning and they dispatched a tech to our house that afternoon.  The tech did some research and located the leak in our front yard.  Within two hours, he had a hole dug up, pipes fixed and yard put back together.  I couldn't be more satisfied with the service they provided.  Big A+

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

If you are in need of an honest, quality, knows what they are doing plumber-look no further.
We've used Absolute to fix a leak, replace hot water heater and diagnose a leak.
Being a female, knowing nothing about plumbing except to recognize where water shouldn't be, any company could have told me I need to do some expensive test and I would have said yes. They did not take advantage of my lack of plumbing knowledge.
Michael has been/is amazing and very knowledgeable. Also, Deborah is very responsive, friendly and professional. You will not go wrong with this honest company with great customer service, which these days are few and far between.

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

How I found Black Tie Plumbing...

We have a slab foundation, our  house was built in 1964 with cast iron sewage pipes.  
Foundation work was done to our house before we could buy it in 2006. Perma Pier did the work and gave a life time warranty- 2 years ago they came back because we had some foundation issues, they honored the warranty and fix the problem.

While looking for a plumbing company to find out, why for 10 years we kept having problems with drainage in the north end of the house I discovered Perma Pier has a plumbing subset for problems like ours. So that's how I found their sister(?) company Black Tie Plumbing.

It was gut wrenching and depressing when they gave us the estimate to replace the corroded pipes causing the problem. We decided to get several estimates and explore other options like pipe lining. Baker Brothers gave us an estimate of $60,300.00, several others ranged from $35K down to $18K for partial replacement and/or partial pipe lining.

The initial diagnostic estimate from Black Tie was $360 to put the camera down the pipes and locate the problem. After considering a partial fix and looking at estimates for a complete replacement (the 112 feet of tunneling is the biggest expense) we chose Black Tie.  

Black Tie provided several options from replacing the entire sewer drainage to partial replacement to help us reduce the costs. (Ranging from $11,000 to just under $30,000) We decided on the total replacement, knowing it will increase the value of our home. All the sewage lines were replaced with PVC. They pulled the toilets and even took pictures of the work as it progressed for us. The workers accommodated us fully, not leaving us without drainage for more than a few hours and never overnight. The guys were all very courteous and clean and left the yard in very good shape afterward.

Had a nearly impossible project. Had an old 80gl water heater in a small closet that needed to be replaced with a similar capacity tank; but the newer tanks are wider and taller.

Stan responded on a Saturday when my tenants didn't have hot water and temporarily fixed the issue. He worked with me to order the right water heater. He provided his insightful advice along the way. The installation was not straightforward given the size of the closet and the need to reroute the pipes. His solutions were quite creative and he accomplished the project.

I highly recommend Stan. He is super talented and a really pleasant person to interact with. His rates are reasonable. Care, diligence, attention to details, integrity and high standards are integral components of his work and business. Thank you Stan and wish you continued success!

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