Best Businesses in Dallas, TX

Line in my water heater caused a bad leak and I had Pablo come out and change out a whole new water heater. He used copper piping for the water lines instead of the braided lines that were previously installed. Squeezed me in his busy schedule right before he headed out on vacation. Good looking out once again, Pablo!

Called on weds and could schedule Thursday for a non emergent repair.  They made a couple efforts to schedule it sooner but my schedule wouldn't allow.  They were very informed with other issues that may arise in the future and quoted the cost but didn't push to sell.  Just gave me an estimate and told me what to look for in the future!  Very honest and nice.

I requested an estimate via yelp, and Jerry messaged me back almost immediately. We set up a time for the next morning, and I received text confirmations of the appt and when Mauricio was headed over.

They were early to our appt, professional, clearly knowledgeable, and fixed our toilet in under an hour. The work seemed a little pricey at first, but worth the money to know that our toilet will stay in place correctly for years vs an easy patch job done previously by another company. AugerPros also warranties the work for a year. Very satisfied with the service.

I had O'Bryan come out to help with a gas water heater that wouldn't stay lit. After trying to tell me the wind probably blew it out (highly unlikely since it sits in a furnace closet in the middle of the house interior), they got it lit. When asked what I do if it goes out again, the technician said it might be the gas valve unit and that I should call the manufacturer and order it myself since it takes a long time to get through to them and O'Bryan would charge me for the time Rheem keeps them on hold. Seriously? It went out again, of course, so I found the company that originally installed the water heater and had them do the work ... for 30% less than O'Bryan quoted and I didn't have to find the part myself.

Rescue Air is Great.  On a holiday weekend they made time to come out to fix my issue so my family could sleep at night.  Roman took the time to explain each step of what he was doing and walked me through every step of the way.  He answered all my questions and made sure I was comfortable with everything he did. Ask for Roman, he is fantastic. I would highly recommend their service.

He will answer at any time and is willing to give very good advice over the phone if he is already on a job. It's very hard to find a plumbing company that will do both of those things. And even harder to find someone who's honest about their prices and service time. I would definitely recommend him if you have a need for a plumber.

No words can express how grateful we are for Pure Plumbing's awesome plumber, Ryan, whom we had the pleasure of meeting today. The company was very responsive in providing exactly what we needed. We spoke with manager Jared over the phone to schedule our first appt and he was very helpful in explaining the process and letting us know what to expect. There were no surprises. When Ryan was here, he was thorough and detailed and very friendly and kind to us. We really do appreciate their customer service and down-to-earth approach and certainly wish that there were more companies and contractors around here who can operate with the same attitude and professionalism as these guys. Definitely keepers and happy to know them as our go-to plumbers!

They say in their Ad that they serve the Royal and Inwood area in Dallas but when you call there Number they will tell you that they don't serve that area - only the Fort Worth area- so don't call if you live in Dallas

Thought this company was ethical, but after two leak detection test performed by Accurate Leak and forwarding me an estimate of several thousands of dollars to repair these non-detectible leaks by Leaks, LLC (recommended leak detection firm by #Riddellplumbing, and Leaks LLC only does leak detection, not repair), I'm finding out that there are no leaks in my fresh water plumbing!!  Thinking about reporting to Texas State Board of Plumbing Examiners.  

Also, when I asked for a report of where the leaks were form Accurate, the owner responded that they locate the leaks when they do the repair.  Hence, no other plumber can quote the job and a home warranty company won't be able to cover the expense since the diagnostic is not specific.  

Again, when i initially spoke to the owners, I thought they were on the up and up.  But a several thousand dollar estimate to fix a problem that apparently does not exist - go elsewhere.

Highly recommend Leaks LLC.

Staggs' plumbing customer service is terrible! They kept up charging me while the install was taking place. It started at $4,700.00 and ended at $5300.00. I told 2 different office employees I was driving halfway across the country to my new home and asked if it would be a problem if I paid them when I arrived. They both said, That's  fine, and highly suggested I use their financing. I told them I could pay cash, debit, or credit card, but they were very persistent in using the finance vendor. So I did, and again said I wouldn't be able to sign up for it for 4 days because of traveling. They said, That's fine again. They did the work and called and texted me 3 to 5 times a day for 6 days straight! Two of the days were weekend days, and the finance company wasn't open. Everytime they called, they got meaner and nastier on the phone. I paid my bill the following Monday, like I promised in the first place. I don't like being treated like a criminal, especially when it was their idea to go with their financing. The work was done shoddy, and they had to come out on Sunday and fix the new leaking water heater again. I also had mentioned a small drip leak on my washing machine, but they wouldn't fix it until I paid the bill. Go anywhere else and get better service for your money.

I have called Professor Plumb for several plumbing emergencies (slab leaks). I will never call another plumber again! Mr. Roach is skilled, thorough, prompt and courteous. I met Mr. Watson once and he was excellent as well.

I ask a lot of questions when I get any kind of service done. Mr. Roach was more than willing to answer my questions and provide me with best and worst case scenarios along the way. I received one other quote for my repair and Professor Plumb was much better.

Save yourself time and stress and go with Professor Plumb

Appreciate Jason for coming out and fixing my master bathroom shower issue. He was prompt, honest and professional. Everything you would want during a time where things could have been chaotic.

I hope to have no more plumbing issues in the future, but if there was I would not hesitate calling Jason again.

Meh.  I always begin relationships with new repair companies by acting absolutely ignorant of their practice.   This allows me to better judge their honesty, integrity, and workmanship.  These industries are all about repeat business and recommendation.

Dean's Plumbing was not only over-priced for everything, but prices went up as I allowed myself to appear more confused by their explanations.  One procedure in particular (just flushing a tankless heater) I have actually had performed many times by many companies, eventually just doing it myself.  Dean's quoted the highest price I've ever heard for this.  It was in the ridiculous range, frankly, coming in at 2-3x what most other companies would do it for, and of course about 100x my own cost for performing it myself.

I found them slightly dishonest and sly, willing to take advantage of customers who may not understand much.

The workmanship was par or slightly below.  Care was not given to sealing on the outside (i.e., none was performed at all).  Yes, this is technically not their job to handle.  But, it has always been a value-added for other companies.  There was zero inspection for possible water damage in a place where it was likely to have occurred.  I have my own snake cam.  I'll figure it out.  It's not as if they were tight on time.  The gentlemen were very chatty about many things for a lengthy period, during and after payment.  This seems to be just laziness or apathy on their part.

Masks were not used at all by one gentleman, and only partially by another.  Social distancing was also lacking.

I understand that any of these businesses can be a crap shoot, depending on who you get to come out.  Perhaps that is the reason I am the oddball out in these reviews.  But, each and every one of them represent the main business and the main business should be judged thusly.

Would not use nor recommend this company, again.

The Leak Whisperers have been an essential component to the success of my business over the past few years. They have come through in a clench. They have answered all of my emergency calls promptly. They are punctual, honest, hard working and very very fair. I highly recommend them.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

I called Absolute plumbing after looking at their website, which touts a return phone call in thirty minutes. Well, it has been 5 days and still not phone call. We needed a water heater replaced, so it was pretty urgent. We ended up going with Imperial Plumbing in Denton.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

Told me they would get me help with my hot water heater and never responded when I asked for a status. This was on a Friday. I suppose they're used to leaving folks hanging with no hot water over the weekend. I guess another plumbing company will get my business and my recommendation on YELP.

We just used Rely on Master Gas & Plumbing at last Sunday. Home warranty company's contractor couldn't clear the clog of master shower room. They cleared it in 15 mins. Professional, perfect service! Thank you very much!

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