Best Businesses in Dallas, TX

2017 Update

I left a 5 star review back in 2015, and I wanted to leave an updated version. This year I've had Pablo out twice, once to replace a busted water heater and once to repair a broken sink. Both times he has been quick to schedule an appointment, showed up on time, cleaned up after himself, and as always delivered quality service at a great price. It's never a good day when you need to call a plumber, but I'll be a customer for life with Pablo.

If all businesses operated the way Legacy does I would run out of things to whine about.  They answer the phones by the second ring, every time.  No irritating dial one for this, dial two for that crap that keeps customers at arm's length.  They also have a dedicated office, which means you're not getting a guy's voicemail on his cell phone while he's on another job and waiting for a callback.  At the main office number I talked to Eric and Carmesha, and they're both pleasant, knowledgeable, and efficient.  Carmesha ends calls by saying, And my name is Carmesha, which takes phone etiquette to the next level of professionalism.  Then there's Cole Ewton, who actually did the work.  He was on time for all three jobs (removing roots from a sewer line, a toilet repair, and repairing the sewer line), always answered his phone, returned calls when he said he would, and either texted or called to keep me in the loop, whether it was about his arrival time, the inspector's arrival time, or the excavators' arrival time.  He was also very willing to answer technical questions.  He left both job sites, indoors and out, spotless.  

The excavators who dug up the sewer line preserved all the landscaping plants, and when they had restored the site you couldn't tell that they'd even been there.  The ground and the mulch looked 100% undisturbed.  It was amazing.  As for the value for the price:   Considering the ease of working with everyone, the ease of getting appointments, their communication skills, and the quality of the work, I got an excellent value.  The prices were also in line (within $100) of another estimate I got for the sewer line repair and within $30 for the toilet.  I recommend Cole and Legacy without reserve and wouldn't dream of calling anyone else in the future.

Called for a quote for a 2 way clean out to be installed for main drain line to city sewer for the It's 29 dollars  any respectable plumber could quote this or at least provide a range.  Will not use. Do not recommend.

I called around to several plumbing companies in the north Dallas area and O'Bryan had, by far, the best pricing. They were able to set up an appointment within a few days and were very polite/professional over the phone.

The morning of, Evert called to let us know he was available sooner than our appointment time which was great! He was extremely nice and very knowledgeable. Fixed our shower and toilet in less than 30 minutes and even gave us tips on what we could fix ourselves, instead of charging an arm and a leg, which he could have easily done.

We will definitely be calling O'Bryan next time we have any plumbing issues. Highly recommend them!

We had great previous experience with Texas Green Plumbing so when they merged with Rescue Air, we signed up for the yearly package that offers summer and winter HVAC checkups.
Andrew and Jordan arrived on time and checked the heating and air conditioning systems in the attic on both sides of our home. They took photos and explained that previous companies we had dealt with had done some things that made the systems inefficient and unsafe. We knew the systems were 15 years old and on borrowed time. Both techs were extremely knowledgeable and gave us a thorough explanation and offered three different options for replacement and were not at all pushy.
We chose the most efficient option, which was also the most expensive, but fairly priced and they had options for financing with no fees.
Installation was scheduled for the next day (Saturday) and the installation techs arrived on time and worked diligently to complete demo and installation of two complete HVAC systems in one day. The techs were clean, neat, and respectful of our property, even cleaning up when they were done.
We had only one small issue with the screen on one of the digital controls, and another tech came Monday morning to replace the screen.
One week into the new system, we are very happy- it is so quiet we have to check to make sure it's running- and we are hopeful that the new system is much more efficient, once we see the summer utility bills!
We will continue to use Texas Green Plumbing and Rescue Air HVAC for all our home plumbing and HVAC needs!

I can't speak to Matthews work, but I can speak to his customer service and initial phone call.
Matt really took the time to help put me on the right track with my water heater installation and did not try and use me in any way.
I sincerely believe he's the kinda person that likes to help people and the next time I need plumbing work he'll be at the top of my list.

Very friendly and honest. Great to work with and were able to diagnose a difficult issue. Did not try to sell me on extra services, etc. I would recommend.

Prompt, courteous, great explanation of issues/options. Neat and clean. Reasonable price. I look forward to being able to rely on Schrader Plumbing for future needs.

Great team that did great work from the initial estimate to completed job.  Broken pipes in an older home.  Accurate came out, did video inspection, gave bid for tunneling or abatement and explained the benefits of both.  We went with new pipes outside the house.  Next closest bid was $6,000 more. From turning the first shovel of dirt, to install, inspection, punch list, and driveway and yard restoration they were prompt and professional.  Should we ever need another plumber Accurate gets our business.

I had a major leak in my water line between the meter and my house.Due to an ice storm, and lots of rain, it was impossible to detect until I called Staggs plumbing.  They were prompt, professional, and knowledgeable, and got right to work.  Even through standing water they found the leak and repaired it.   These guys were awesome--will never call anyone else when I have plumbing problems--thanks so much!

Sharon M.

I had a drainage problem with the bathroom sinks and contacted Professor Plumb.
They returned my message in a very timely manner. Jeff (technician) arrived on time and was very professional and knowledgeable. I felt like he was being completely honest and reasonable with his work and would definitely use them again

Jason was amazing, I had water gushing out of my kitchen sink at 8:00 p.m. and he was here at 8: 35pm, took his time and fixed what was wrong and replaced faulty installed equipment. He was very polite, punctual and very nice. I felt very comfortable and will call him again if there is ever another problem.

This is the type of plumber that I try to avoid with everything I have. I was misguided by the high reviews. They were charging 3X the next plumber I hired.
I called them out for water leaking and in my downstairs ceiling. The plumber that came out said he was going to charge $359 to cut a hole in the ceiling and go from there. I was desperate for the leak to stop so agreed. Once the whole was opened the plumber kept saying how difficult it was going to be to fix it and was going to be an additional $600. Sensing BS with how difficult it was I told him NO. He then went to talk to the owner and came back with a discount of a total of $650. Still NO, I didn't want to do business with this guy. The owner called me and asked what had happened. He said he usually charges a minimum of $650 per job. Something they should have said when I originally called them. So unless you want to shell out $650 no matter what the job, pass on them.
The next plumber I called charged me less than $300 and would have been a total of $300 for the whole project.

By far the best in leak detection! I've recommended them for multiple homebuyers before purchasing their home! It's always good to check out the pipes!
Great crew as well, butch of good 'ole boys!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Had a hot water heater that wouldn't stay lit (gas). C&W Plumbing backed out of their scheduled appointment with only 4 hours' notice, so I called Absolute.

Brian came that afternoon. Great attitude and professionalism. He tried 2 ways to repair based on the manufacturer's directions, removed the repair that wasn't needed, and only charged me for the repair that worked. I'll call Absolute first next time!

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

Told me they would get me help with my hot water heater and never responded when I asked for a status. This was on a Friday. I suppose they're used to leaving folks hanging with no hot water over the weekend. I guess another plumbing company will get my business and my recommendation on YELP.

Stan was amazing and very professional. He did great work and fixed our leak to our toilet in no time at all. Highly recommend him!

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