Best Businesses in Dallas, TX

If you're in need of a great plumber that delivers quality work and is an outstanding person to work with, call Pablo.  I had water backing up that was coming out of the wall in my garage and there was a clog somewhere in my pipes.  Pablo made two trips to get everything up and working and was professional, thoughtful and was able to fix my problem.  He did a wonderful job explaining the issue and his approach to fixing it.  I wouldn't hesitate to use him again, but I hope it's a while before I need to call him :-).

I have owned two homes in Plano over the years and have learned that water is not my friend. Fortunately, as someone once said, everyone needs to know a good lawyer, accountant & plumber. I would argue that having a good, reliable and competent plumber is the most important. Legacy is the only plumber I would  enthusiastically recommend to a friend, family or business associate. Why? After owning homes in this area since 1995 I have had occasion to upgrade and deal with a number of home improvements and repairs. Recently, Luke and Henry came out to replace some upgraded kitchen and bath fixtures and install a new sink. They were on time, proficient and had an uncharacteristic attention to detail and gave us some terrific guidance on some additional work that we were considering. Highly recommended. The DNA of this company is first class. I am a customer for life.

I initiated a message on Yelp to inquire about an estimate about replacing a kitchen faucet, blowing out the line on a tankless water heater, and installing a spray nozzle for the master bathroom tub, which I included pictures for each project. Jerry, the owner was very responsive in contacting me, which he said that they have an opening between 3p and 5p the next day. I agreed to utilize their service, which Lois respnded to set up the appointment details. A text was received to keep me in the loop when the technician would he heading to the house, which I asked Lois to have him call my fiancee' to get a more exact time he would be arriving since she wasn't home (I was at work).

Chance Roberson, the plumber, called her and sounded as if he wasn't really interested in doing the work since there would be a lot of labor involved which he asked my fiancée if she would like to reschedule the appointment since it was going to take longer than 2 hours to do and that the manufacturer of the tankless water heater would have to be called. My fiancée told him that it was the plumbing offic who set the appointment availability, which it should have been understood to him what work was needing to be done since I had sent pictures of the projects, as well as details of what was needing to be done. Chance sounded a little abrasive while talking to my fiancée and told her that it's the appointment scheduler's fault for making the appointment for such time frame when it was going to take longer. Again, Chance sounded from the get go that he wasn't interested in coming out to do the job based on his tone of voice and demeanor. My fiancée decided that his service would not be needed and decided to go with another plumbing service, who ended up coming out and completing the job with no issues.

I will say the initial responsiveness that between me and the owner/office was great (thus the 2 stars), up until the plumber got involved, which definitely caused us to have a negative opinion about the business.

We had an excellent plumber who came out when we had some water damage a few years ago, however, he mostly works with restoration and is not local.
Someone recommended O'BRYAN'S, and I am so happy that I made the call!
I'm sure that all of their plumbers are great; with that said, Russell is just wonderful!
Always prompt/efficient, and wonderful to deal with!

We had to call rescue air once again. The problem this time was unrelated to the first problem. I was glad that I purchased their membership the first time around, so rather than being charged the $89 for service call, I only paid $19.99. The service I serviced today from Joe was great, he was knowledgeable, professional and explained in detail what type of repair I was receiving.

It was pure coincidence that we met Matt while we were at a plumbing supply store and he was available to install 2 water heaters for us with really quick turnaround.  I'm normally pretty cautious about working with folks I just met but Matt's personality, forthcoming nature, willingness to answer questions and positive reviews on Yelp sealed the deal.  I'm so glad we went with our gut.  Dalton wasn't just on time, he was a little early getting started on our job. He's a whiz when it comes to water heater installations!  He was just like Matt in a lot of good ways: friendly, personable, very knowledgable.  He was quick and efficient and kept up great conversation with my fiancé as he installed the water heaters.  Matt popped in to check on progress, deliver and get additional supplies, provide guidance, etc.  They work well together.  I was just as impressed with the professionalism of the team: LuAnn texted and/or called me to keep me informed of progress.  They pulled all the permits as required by our city and LuAnn didn't send an invoice until she received confirmation that the water heaters had been through and passed inspection by the city.  We were IMPRESSED!! Nobody else who did estimates even mentioned permits.  We paid with a credit card and Matt and LuAnn were very straightforward about the small and reasonable up-charge for the credit card processing fee. The experience couldn't have been better and we're glad to have found our go-to plumber! We'll definitely be calling Matthews Plumbing again!

Chase and Amari came out to service my leaking water heater. The confirmation for my appointment was consistent this week, and I received a call on today, hours before, which was extremely thorough. I already had three other companies lined up but moved Pure Plumbing ahead of the line simply because of the FREE CONSULTATION to come out, which is rare. This was a great decision knowing what I know now, but as expected the arrival within the expected window was met. Then after seeing the damage, Chase and Amari identified exactly what the source was, and the pros and cons of the overall project. They were never pushy or salesy about payment and even when I did decide to move forward they provided multiple quotes for flexibility in payment understanding the season the nation is in financially. At the end, I have a new water heater, and Chase actually included a second drain line. The work didn't leave a mess or damage to property and as probably assumed by now-I'll be calling back all other companies to cancel them coming out, and so should you. Pure Plumbing is definitely earning their 5-Stars and if you're lucky Chase and Amari will get called out for your repair. Very happy with the results! Thanks again.

I was informed that I could receive a free estimate on-site. However, I was also cautioned that if I ultimately decided not to proceed with the replacement based on the cost, there would be a substantial fee solely for the estimate. It was emphasized that estimates would not be provided over the phone, indicating the presence of a potential loop.

We had the plumbing lines rerouted due to a long history of slab leaks. We had considered the epoxy restoration and we are so glad we did not do it. The reroute was fast, easy, very little damage to the drywall. The job was done surgically and I was very please. Several thousands of dollar saved. The epoxy would have been a disaster due to the poor condition of my pipes. We paid the low price that we were quoted and they never tried to add anything on even when they found issues here and there that require some re planning. I certainly recommend this company.

Randy Staggs is an outstanding plumber who provides excellent service.  While visiting my sister here, we had a plumbing emergency at her house.  Water was shooting everywhere!  Mr. Staggs showed up immediately (he was in the area so he rushed over!). He assessed the situation, provided an extremely reasonable bid, and fixed the problem and troubleshot a little extra.  Exceptional service and workmanship.

Great experience with Brian and Blue at Professor Plumb!  I moved to Texas with my gas dryer and the home I moved into was only setup for an electric dryer.  I quoted the job with 3 different plumbers and Professor Plumb came in with the best price and best reviews.  Brian was able to setup the gas line on a Thursday, the city inspector came on Friday and green tagged the job and Brian came back Friday afternoon and finished the job.  I had my dryer working by that evening.  They also have great communication by calling ahead to let you know they are coming and they show up when they say they are going to arrive.  These guys are great and I would recommend them to anyone.

They wanted  $995 to install 30 gallon water heater!!! Crazy.  All others way less.  Run!

Billy came out and found where the leak was coming from. He ran the camera on both side of the house, cleaned out my sewer line and got the plumbing back working. He was very nice and professional and also was able to give me a quote of what needed to be fixed. He showed me the videos on what he found in my pipelines and gave me a quote. I was really impress.

These guys are great! I just moved to the area and had a slab leak. Had three plumbers come out before I found one that knew what they were doing. Apparently, not every plumbing company does slab leaks. Jason, the owner?? was honest and easy to talk to. These guys came on time and did a great job. Would definitely use them again.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Fantastic and prompt service. I've used them for years....very experienced professionals!

Rey was terrific! On time and very courteous. A very professional man. He fixed an ongoing problem causing my kitchen sink to back up. I'll definitely keep his contact info handy. It's impossible to find a skilled plumber with fair prices. After renovating homes for 20 years, we learned that good plumbers were the most difficult to find. I'm so glad I found you, Rey! Thank you!

Post foundation repair test completed efficiently and professionally by Esteban and Joe. Appreciated the call prior to arriving.

Had a nearly impossible project. Had an old 80gl water heater in a small closet that needed to be replaced with a similar capacity tank; but the newer tanks are wider and taller.

Stan responded on a Saturday when my tenants didn't have hot water and temporarily fixed the issue. He worked with me to order the right water heater. He provided his insightful advice along the way. The installation was not straightforward given the size of the closet and the need to reroute the pipes. His solutions were quite creative and he accomplished the project.

I highly recommend Stan. He is super talented and a really pleasant person to interact with. His rates are reasonable. Care, diligence, attention to details, integrity and high standards are integral components of his work and business. Thank you Stan and wish you continued success!

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