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We had received other quotes for the work we needed done and Pablo's quote was in line with others. What ultimately decided it for us was that he understood that digging up our slab wasn't the only way to fix our leaky pipe. He worked with us to creatively solve our problem and charged less than what he quoted.

He was on time, finished when he said he would, kept the work area clean and left us with water at night (we thought it would be off).

Great job! Happy in Plano.

Ahndre and Ramone were wonderful!  We had some stagnated water that we were concerned about outside by our water shut off. They came quickly, were incredibly thorough, polite and friendly.  Explained everything (so even I could understand) and went above and beyond. Will definitely be using them again!

Very, very impressed with Augerpros Plumbing.

Our sewer line failed the hydrostatic pressure test after a pier adjustment to the foundation of the addition. The customer experience along with the quality of the work with Augerpros was exceptional.

I received a call, on the weekend, within 5 minutes of requesting a quote on their website. They promptly sent out a plumber who quickly diagnosed the issue, which required tunneling under the addition. AugerPros is partnered with a landscaping company that does the digging which means less work for me trying to find someone to dig.

Kory, the plumber with Augerpros, was excellent. Super friendly, and communicated every step in detail so I knew what to expect and when. They showed up promptly and did the work quickly. Kory extended the pvc under the slab up into the pier-and-beam section of the house to prevent any additional tunneling under the slab in the future when I have to replace the cast iron line.

They also ran a gas line for an outdoor fire pit, and again, the work was exceptional and timely.

They might not be the cheapest, but they are competitive from other quotes I received, and Kory's quality and communication was unmatched.

Very happy customer, and they are my new go-to plumber for the future.

O' Bryan definitely lives up to its 5 star reputation. They just completed a large plumbing project this last week that consisted of tunneling underneath the house and replacing broken pieces of cast iron plumbing with PVC. The price was reasonable for the size of the project. They were respectful, quick to respond, and fast and efficient workers. They also want out of their way to do a few extra things for us. Highly recommend if you live around the Allen area.

Fantastic experience with my first service call to my new house in Richardson. My technician walked me through my entire indoor and outdoor units (they do not bill by time) so I feel very knowledgeable about my system. Joe K. arrived on time, provided excellent customer service, and walked me through the minor repairs and upgrades he completed when finished. I plan on sticking with Rescue Air after this above and beyond experience.

Our kitchen vent pipe was cracked and causing problems under our sink. Dalton from Mathews Plumbing came out when it was scheduled and gave us a quote and a time when he could perform the repair. He showed up when he said and made the necessary repairs. Dalton from Mathews Plumbing is our plumber!!!

Daron was amazing! Actually the entire process was much easier than anticipated. We had an urgent need and I was SO pleasantly surprised that someone would be available within an hour. Then Daron arrived and quickly assessed the problem, gave us several options and explained everything in detail. He was thorough, professional, friendly and put us completely at ease with the whole process. He went above and beyond in several ways and has acquired us as Pure Plumbing customers for life!

I'll start by saying, Eli, the young man the company sent out to evaluate our issue (bubbling toilets, clogged main line) was incredibly kind and professional.

He was also, unfortunately, wrong.

IDK if the auger he brought with him wasn't enough to clear the blockage, or he just didn't know what he was seeing with his camera, but he told us we needed our entire main line replaced, to the tune of about $6000!!!

(I will say in his defense that we don't have a clean out in our front yard, so he had to go through the vents on the roof. We'll handle that issue soon enough.)

Called another company to get a second opinion the next day. Turns out it was roots in the pipe. A blockage that they cleared in less than an hour, for WAY LESS than six grand.

Take this review with a grain of salt, but do yourself a favor, and ALWAYS get a second opinion on stuff like this.

The second company that came out just saved me over 5k. Just saying.

I couldn't be more pleased with the extensive work done at my house by the team at Accurate Leak and Line (AL&L) to replace my worn-out and leaky cast iron sewer piping with PVC.  They were recommended to me by a close friend from my church for whom they had done a similar project a year or so ago.  

I'm in my mid-60s and have dealt with more contractors than I can count over the nearly 40 years I've been a homeowner.  Accurate Leak and Line checks ALL the boxes when it comes to being an excellent contractor.  Initial assessment, proposal, communication, implementation, and follow-up were all handled with professionalism, consistency and courtesy.  They showed up each day exactly when they said they would.  When my personal OCD tendencies showed up and I asked too many questions, Christian, my project manager, responded graciously and respectfully to every question I had.  The excavation crew from Deanda Excavation was first-rate with every facet of the digging, tunneling and backfill.  They took great care with my yard and house during each phase of their work.  The team of AL&L plumbers that handled the actual replacement of all the cast iron with PVC (and it was a TEAM - I think it was at least 6 or 7 plumbers) knocked out the entire plumbing job in a single day, and did it with astonishing efficiency.  They went above and beyond in ways I definitely didn't anticipate.  For example, they installed two dedicated in-ground cleanouts that never existed at my house before for easy maintenance access at the kitchen sink and half bath drains.  If there's ever a clog, it will be easier than ever to clear.  When the project was finished, my house and property were undamaged and greatly improved.  

On the cost side - Accurate Leak and Line charged me the same amount that another reputable contractor had quoted - but the competing quote was ONLY to replace the cast iron plumbing under the house and did not include the long run of pipe (actually two separate runs) from my house to the city sewer service at the alley.  Because of this difference in project scope, the Accurate Leak and Line quote ended up being substantially lower than the competing quote.  And the job is now 100% done.  

If you ever need this kind of project done, use these guys!  You won't regret it.

2 stars for polite representative and quick dispatch. Unfortunately, I was not told about a charge for estimates beforehand. I followed their prompt for Get a quote and a fee was not mentioned. Two guys showed up. Were here less than 3 minutes and seemed confused that I only wanted an estimate. They looked at the projects, went out to the truck, and came back in with a reasonable fee (at least for these days with inflated prices) but only then announced that there would be an $89 fee! I agree there should be a fee for their time and gas, but there's no way the 7 total minutes of travel and eval was worth that kind of money. Choosing to go with a more up-front company even tho I will have wasted that $$. Just can't see giving more cash to them after these actions left a bad taste in my mouth.

Blue Watson and the team at Professor Plumb are INCREDIBLE!  The level of courtesy, professionalism, communication, cost-efficiency and timeliness was spot-on.  Their customer service is beyond excellent.  We are customers for life!

Appreciate Jason for coming out and fixing my master bathroom shower issue. He was prompt, honest and professional. Everything you would want during a time where things could have been chaotic.

I hope to have no more plumbing issues in the future, but if there was I would not hesitate calling Jason again.

Plumbing issue that started weeks ago.  Had another company come out, fixed it but part installed broke 2 weeks later.  Scheduled another fix and long story short, no one showed nor did they bother calling back as of today.  Called Dean's Plumbing on Saturday and received a call before noon on Monday. Came out that same day about 40 minutes later.  Jesse was very professional, work looks great and he explained everything.  Wish I had called them first.

They were super fair with their prices, and got my problem solved quickly. They are honest people and I like doing business with them. Thank you . I'll be going back to them again!
Sincerely,
-Francesca from McKinney.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

I had a sewer problem at my house in Flower Mound.  The admin (Debra) was helpful and accommodating.  Their on-site plumbers were efficient and took the time to make sure I understood the problem.  All they had to do was say such and such needed to be done and the job (and a major project) was theirs.  Instead they suggested I contact the town as one could make the case that it was their responsibility.  On the way to meet a town rep (5:30pm) Debra was still in the office and took my call.  Fortunately Mike was there and he spent about 15 minutes helping me understand why it was possible to argue this issue was something the town should take care of in this case.  With his coaching/explanation I was able to communicate well with the town rep.  The town rep said that it seemed the plumber (Absolute) was pretty knowledgeable and objective.  After more testing the town rep informed me that they would do the job.  No money for Absolute but they did gain one raving fan.  Also a little shout out to Jim Trump for recommending them to me in the first place!

I highly recommend FTR Service Company.  He rescheduled his day to accommodate a plumbing repair that we needed right away.  He's on time, friendly, and within budget!!

What a fantastic experience we had with Black Tie! From the initial call from our home warranty company, through the closing of the job, Black Tie Plumbing was great. They are professionals through and through. My new go-to plumbers in the metroplex!

Very quick response to my inquiry late in the day Sunday when our hot water heater pilot would not relight. Stan was out the next day and fixed the problem. He even checked in after the service call to make sure the hot water heater was still working and that there were no issues. Rapid response, problem fixed, and reasonably priced. I will be using Rely On Master Plumbing for all future plumbing needs.

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